Social media, communication challenges, and the role of a scientific writer in standing up for science - Medical Writing
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Social media, communication
challenges, and the role of a scientific
writer in standing up for science
Surayya Taranum Modern communication technologies, including over 55% of people believe that science and
4Clinics, Paris, France social media, are great tools for delivering timely technology would reduce the number of jobs
scientific and healthcare information. However, available.
these unregulated tools can also be used to spread The COVID-19 crisis has spawned a full-
Correspondence to: science-related misinformation and conspiracy fledged misinformation campaign across all social
Dr Surayya Taranum theories. The overabundance of information media platforms (including Facebook, Twitter,
154 rue du Faubourg Saint Martin available online makes it difficult for the lay Instagram, and YouTube) and news channels,
Centre les Recollets person to separate facts from fiction, and the amplifying rumours regarding health conspir-
75010 Paris, France COVID-19 pandemic has thrown this challenge acies, fictitious medical cures, and unsubstanti-
surayya.taranum@gmail.com into sharp relief. ated claims regarding the origin of the virus,
The term infodemic1,2 was coined to empha- seriously undermining the efforts of public health
sise the impact of science and health mis- authorities in managing the pandemic.8,9,10,11
Abstract information on undermining the management of In fact, recent studies suggest that fake news may
Social media and other communication public health challenges (including disease spread faster and wider than scientifically sound
technologies are great tools to raise awareness outbreaks), trust in scientific research and information. So profound is the impact of
regarding public health challenges and knowledge, policy-making, and the evolution of misinformation that models developed to
measures to overcome them. At the same public debate and narrative.3 For example, in the forecast the spread of virus now take into account
time, these modern technologies are used to Ebola disease outbreak in West Africa in 2013– the behavioural response of the public con-
spread misinformation and conspiracy 2016, people who believed in the misinformation cerning health interventions and public health
theories on topics that include vaccines, that virus transmission was airborne or mosquito- policy.12
genetically modified organisms, climate borne were more likely to have used unsafe burial “We’re not just fighting an epidemic; we’re
change, and most recently, the COVID-19 practices.4 Studies on global trends in vaccine fighting an infodemic”, stated the WHO
pandemic. The resulting infodemic makes it confidence showed wide heterogeneity in Director-General Tedros Adhanom Ghebreyesus
challenging for the lay audience to separate responses between countries.5,6 A survey de- at the Munich Security Conference in February
scientific facts from misinformation. This signed by the Wellcome Trust and conducted by 2020.13 Once COVID-19 was declared a Public
article invites the scientific writer to consider Gallup Poll between April and December 2018 Health Emergency of International Concern, the
approaches used in public speaking and showed that people living in high-income WHO launched its WHO Information Network
teaching to craft scientific articles and blogs countries had the lowest confidence in vaccines.7 for Epidemics (EPI-WIN), as part of its info-
that can be understood by non-expert readers. According to this survey, in France, about 33% of demic management strategy, to share scien-
people believe that vaccination is not safe and tifically reliable information online with the
52 | March 2021 Medical Writing | Volume 30 Number 1Taranum – The role of a scientific writer in standing up for science
public.14 The EPI-WIN has since been actively 2. What: Is your topic about? Is the impact sections. For a more scientific audience, your aim
disseminating research updates and public health you are aiming for? Is the objective – should be to convey the content with clarity and
recommendations. The WHO is also partnering is it to inform, persuade, or explain? consistency rather than showing off your writing
with NewsGuard (an online platform that rates Are the goals for this project? Are the ability. Simple writing will produce clear, strong,
the credibility of news and health information on strengths and weaknesses of this and coherent papers, and enhance their
websites)15,16 and Wikipedia17 to track and research? readability.
counteract COVID-19 misinformation. 3. When: Does this take place? What impact Writing that has the feel of speech makes the
For a non-expert reader, despite an abun- does the timing have on your topic? reader more engaged, and solid scientific
dance of online information resources, the 4. Where: Is the location important? If yes, in information builds trust with the audience. Take
biggest challenge is deciding which health what context? the example of Dr Anthony Fauci, director of the
information is the most reliable. Often, science 5. Why: Are you writing this article? Why is US National Institute of Allergy and Infectious
journalists without a science background tend to the topic important? Why is it Diseases (NIAID). His media interviews during
sensationalise scientific breakthroughs to capture relevant to the reader? the COVID-19 pandemic have followed a simple,
the audience’s attention, a tactic that could consistent structure focusing on what we know,
potentially lead to the spread of misinformation. The Feynman technique encourages writing as if what we don’t know, and what we should do;22 his
In contrast, most scientific literature written by you are teaching a child. Avoid message is not lost in trying to
researchers is dense, with excessive use of making it the reader’s responsibility The Feynman convey as much data as possible.
scientific jargon that makes it less accessible to to understand you. Focus on fewer Instead, Dr Fauci focuses on key
the non-expert. Here are a few points a scientific points and develop them with
technique data and what steps we need to
writer should consider while writing a scientific supporting facts and illustrations to encourages take based on the latest research
article or blog, to improve its readability.18 help the reader understand, and writing as if you in a way that inspires public trust
keep scientific jargon to a mini- are teaching a in science.
Be clear on the five Ws: who, mum. It has been said that if you Posing a question and
what, why, where, and when can’t explain it to a 6-year-old, you
child. Avoid developing the article to unpack
Richard Feynman is widely considered to be one don’t understand it yourself. making it the and discuss it is another way to
of the most important physicists of all time. He reader’s engage the reader. Consider this
pioneered the field of quantum electrodynamics, Keep it simple responsibility to cycle when writing or editing
and his work to advance our understanding of the There are 1.8 billion websites, 5.6 your work: organise, simplify,
interaction between light and matter earned him billion Google searches, and 500
understand you. and tell a great story that leaves
the 1965 Nobel Prize in Physics. Feynman was million Tweets sent out every day. the reader feeling enlightened
also a brilliant and eloquent speaker, with an Over 55% of readers spend fifteen seconds or less and curious to know more. Now that most
exceptional ability to synthesise and explain on a piece of online content. Web readers have scientific content is available online, the benefits
complex scientific concepts to students with no short attention spans and can easily get lost in the of writing simply also include improved
prior knowledge of deep science topics.19,20 details.21 credibility, better search
The Feynman technique can be used to create Make your text scannable, as the average
scientific content that resonates with its reader- reader will not remember all the details. Develop
ship. Just like someone preparing a speech or a strong framework that helps the reader make
lecture, a scientific writer needs to know and sense of the content and remember
understand their target audience. As a scientific relevant points. Use the “inverted
writer, your goal is to make science accessible to pyramid” model of online content
your target audience. Consider the following writing to place the most important
questions while crafting the outline for your content – the who, what, when,
article or science blog: where, and why – at the top of the
1. Who: Is involved? Will benefit or be page and develop the details with
harmed? Is the audience? clear, well-written text in later
www.emwa.org Volume 30 Number 1 | Medical Writing March 2021 | 53The role of a scientific writer in standing up for science – Taranum
engine optimisation (SEO), and better reada- Disclosures and conflicts of influenza forecasts. Proc. Natl. Acad. Sci.
bility on mobile devices. The latter is important interest 2019;116: 2802–4.
as reading comprehension is reduced for the Surayya Taranum is a scientific writer at 4Clinics. 13. WHO. Director-General’s remarks at the
content presented on a mobile screen.23 media briefing on 2019 novel coronavirus
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It has been said that if
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