SOUTH WAIKATO DISTRICT COUNCIL AND GENESIS ENERGY - Electricity Authority

 
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ELECTRICITY INDUSTRY PARTICIPATION CODE
   DISTRIBUTED UNMETERED LOAD AUDIT REPORT

                     VERITEK

                             For

SOUTH WAIKATO DISTRICT COUNCIL AND
         GENESIS ENERGY
                  Prepared by: Rebecca Elliot
            Date audit commenced: 21 March 2018
           Date audit report completed: 28 May 2018
               Audit report due date: 01-Jun-18

                             1
TABLE OF CONTENTS

Executive summary ....................................................................................................................................... 3
Audit summary .............................................................................................................................................. 4
         Non-compliances ................................................................................................................................ 4
         Recommendations .............................................................................................................................. 4
         Issues 4
1.       Administrative ..................................................................................................................................... 5
                  Exemptions from Obligations to Comply with Code ................................................................. 5
                  Structure of Organisation .......................................................................................................... 5
                  Persons involved in this audit.................................................................................................... 5
                  Hardware and Software ............................................................................................................ 6
                  Breaches or Breach Allegations ................................................................................................. 6
                  ICP Data ..................................................................................................................................... 6
                  Authorisation Received ............................................................................................................. 6
                  Scope of Audit ........................................................................................................................... 6
                  Summary of previous audit ....................................................................................................... 7
                  Distributed unmetered load audits (Clause 16A.26 and 17.295F) ............................................ 8
2.       DUML database requirements ............................................................................................................ 9
                  Deriving submission information (Clause 11(1) of Schedule 15.3) ........................................... 9
                  ICP identifier and items of load (Clause 11(2)(a) and (aa) of Schedule 15.3) .........................10
                  Location of each item of load (Clause 11(2)(b) of Schedule 15.3) ..........................................11
                  Description and capacity of load (Clause 11(2)(c) and (d) of Schedule 15.3) .........................11
                  All load recorded in database (Clause 11(2A) of Schedule 15.3) ............................................11
                  Tracking of load changes (Clause 11(3) of Schedule 15.3) ......................................................13
                  Audit trail (Clause 11(4) of Schedule 15.3) ..............................................................................14
3.       Accuracy of DUML database .............................................................................................................15
                  Database accuracy (Clause 15.2 and 15.37B(b)) .....................................................................15
                  Volume information accuracy (Clause 15.2 and 15.37B(c)) ....................................................16
Conclusion ...................................................................................................................................................18
         Participant response .........................................................................................................................19

                                                                            2
EXECUTIVE SUMMARY

This audit of the South Waikato District Council Unmetered Streetlights (SWDC) DUML database and
processes was conducted at the request of Genesis Energy Limited (Genesis), in accordance with clause
15.37B. The purpose of this audit is to verify that the volume information is being calculated accurately,
and that profiles have been correctly applied.

The audit was conducted in accordance with the audit guidelines for DUML audits version 1.1, which
became effective on 1 June 2017.
Odyssey Energy (2009) Limited (Odyssey) manages the installation, maintenance and database
management of all SWDC lighting connections.
SWDC are installing a CMS system and metering this DUML load, therefore this will no longer require an
audit as a DUML load which is expected to be by the end of August.
The database contains a small number of ballast discrepancies. These are discussed in the report.
The audit found three non-compliance issues and makes no recommendations. The future risk rating of
six indicates that the next audit be completed in 24 months. The matters raised are detailed below:

                                                  3
AUDIT SUMMARY

NON-COMPLIANCES

   Subject      Section         Clause             Non-Compliance            Controls    Audit Breach          Remedial
                                                                                          Risk   Risk           Action
                                                                                         Rating Rating
Deriving        2.1        11(1) of         The database accuracy is         Moderate Low       2         Identified
submission                 Schedule         assessed to be 99.6%
information                15.3             indicating an estimated
                                            minor over submission of
                                            450 kWh per annum.

Database        3.1        15.2 and         The database accuracy is         Moderate Low       2         Identified
accuracy                   15.37B(b)        assessed to be 99.6%
                                            indicating an estimated
                                            minor over submission of
                                            450 kWh per annum.

Volume          3.2        15.2 and         The database accuracy is         Moderate Low       2         Identified
information                15.37B(c)        assessed to be 99.6%
accuracy                                    indicating an estimated
                                            minor over submission of
                                            450 kWh per annum.

Future Risk Rating                                                                              6

 Future risk              1-3                4-6                7-8            9-17           18-26              27+
 rating
 Indicative audit     36 months          24 months        18 months          12 months       6 months          3 months
 frequency

RECOMMENDATIONS

         Subject                  Section                      Description                            Action
                                                   Nil

ISSUES

         Subject                         Section                      Description                       Issue
                                                                Nil

                                                           4
1.    ADMINISTRATIVE

     Exemptions from Obligations to Comply with Code
Code reference
Section 11 of Electricity Industry Act 2010.
Code related audit information
Section 11 of the Electricity Industry Act provides for the Electricity Authority to exempt any participant
from compliance with all or any of the clauses.
Audit observation
Section 11 of the Electricity Industry Act provides for the Electricity Authority to exempt any participant
from compliance with all or any of the clauses.
Audit commentary
Genesis confirms that there are no exemptions in place relevant to the scope of this audit.

     Structure of Organisation
Genesis provided the relevant organisational structure:

     Persons involved in this audit
Auditor:
Rebecca Elliot
Veritek Limited
Electricity Authority Approved Auditor
Other personnel assisting in this audit were:

 Name                   Title                                        Company

 Craig Young            Excellence Leader- Reconciliation            Genesis Energy

 David Raven            Street light Consultant                      Odyssey

                                                    5
Hardware and Software
Section 1.8 Section 1.2 shows that the SQL database used for the management of DUML is remotely
hosted by RAMM Software Ltd. The database is commonly known as “RAMM” which stands for “Roading
Asset and Maintenance Management”. The specific module used for DUML is called RAMM Contractor.
Database back-up is in accordance with standard industry procedures. Access to the database is secure
by way of password protection.

      Breaches or Breach Allegations
There are no breach allegations relevant to the scope of this audit.

    ICP Data

      ICP Number            Description        NSP        Profile      Number       Database wattage
                                                                       of items          (watts)
                                                                       of load

  1000499769PCCB7        SOUTH WAIKATO      HIN0331     NST                  897                  104,281
                         STREETLIGHTS,
                         STREETLIGHTS,
                         WAIKATO 2392

  1000571665PC2BC        South Waikato      KIN0331     NST                1,673                  176,616
                         District Council
                         Streetlights

  0000036463HR791        STREETLIGHTING,    ROT0111     NST                   17                    3,736
                         STATE HIGHWAY 1,
                         ATIAMURI, BAY OF
                         PLENTY

    Authorisation Received
All information was provided directly by Genesis or Odyssey.

    Scope of Audit
This audit of the South Waikato District Council Unmetered Streetlights (SWDC) DUML database and
processes was conducted at the request of Genesis Energy Limited (Genesis), in accordance with clause
15.37B. The purpose of this audit is to verify that the volume information is being calculated accurately,
and that profiles have been correctly applied.
The audit was conducted in accordance with the audit guidelines for DUML audits version 1.1, which
became effective on 1 June 2017.
The database is remotely hosted by RAMM Software Ltd and is managed by Odyssey, on behalf of SWDC,
who is Genesis’s customer. McKay Electrical, who is a contractor to Odyssey, and is engaged by SWDC,
conducts the fieldwork and asset data capture. Reporting is provided to Genesis on a monthly basis by
Odyssey.
The scope of the audit encompasses the collection, security and accuracy of the data, including the
preparation of submission information based on the database reporting. The diagram below shows the
audit boundary for clarity.

                                                  6
McKay Electrical

                                                                      Genesis Energy
           Field work and asset data
                    capture
                                                                 Preparation of submission        Reconciliation
                                                                        information                 Manager

                                                          Wattage report

            RAMM Software Ltd                                           Odyssey Energy           Data Logger
                                                                                                 (on/off times)
               Auckland

               RAMM database                                       Database         Database
                                                                  management        reporting

                                                Audit Boundary

The field audit was undertaken of a statistical sample of 257 items of load on 19th March 2018.

     Summary of previous audit
Genesis provided a copy of the last audit report undertaken by Steve Woods of Veritek Limited in May
2017 this audit report was undertaken for Genesis as part of their 2017 reconciliation participant audit.
This audit wasn’t submitted due to the audit regime change that occurred on 1st June 2017. For
completeness I have included the findings for reference below:

Table of Non-Compliance

 Subject                   Section     Clause       Non-compliance                                                 Status

 ICP identifier            2.2.1       11(2)(a)     At least one additional ICP required on the Powerco            Cleared
                                       of           network.
                                       schedule
                                       15.3

Table of Recommendations

 Subject                   Section     Clause       Recommendation for Improvement                                 Status

                                                    Nil

                                                                    7
Distributed unmetered load audits (Clause 16A.26 and 17.295F)
Code reference
Clause 16A.26 and 17.295F
Code related audit information
Retailers must ensure that DUML database audits are completed:
    1. by 1 June 2018 (for DUML that existed prior to 1 June 2017)
    2. within three months of submission to the reconciliation manager (for new DUML)
    3. within the timeframe specified by the Authority for DUML that has been audited since 1 June
       2017.
Audit observation
Genesis have requested Veritek to undertake this streetlight audit.
Audit commentary
This audit report confirms that the requirement to conduct an audit has been met for this database
within the required timeframe. Compliance is confirmed

                                                  8
2.       DUML DATABASE REQUIREMENTS

     Deriving submission information (Clause 11(1) of Schedule 15.3)
Code reference
Clause 11(1) of Schedule 15.3
Code related audit information
The retailer must ensure the:
     •    DUML database is up to date
     •    methodology for deriving submission information complies with Schedule 15.5.
Audit observation
The process for calculation of consumption was examined and the application of profiles was checked.
The database was checked for accuracy.
Audit commentary
Genesis reconciles this DUML load using the NST profile. The total volume submitted to the Reconciliation
Manager is based on a monthly database report from RAMM and the “burn time” which is sourced from
a data logger installed on the Powerco network for two of the three ICPs. I checked the methodology
used and confirm compliance for these ICPs. The volumes of lights recorded in the monthly wattage
report were greater than the volume provided in the monthly report. This suggests that the database
extract provided was incomplete and therefore I have not recorded this variance as over submission. In
addition to this, the load is being metered in the near future. The registry data is used for ICP
0000036463HR791. The kW value matches that recorded in the database and the methodology was
confirmed to be compliant.

There are a small number of inaccurate ballasts being applied within the database used to calculate
submissions. This is recorded as non-compliance and discussed in sections 3.1 and 3.2.

Audit outcome
Non-compliant

                                                  9
Non-compliance                                             Description

  Audit Ref: 2.1              The database accuracy is assessed to be 99.6% indicating an estimated minor over
                              submission of 450 kWh per annum.
  With: Clause 11(1) of
  Schedule 15.3               Potential impact: Low
                              Actual impact: Low
                              Audit history: Twice
  From: 01-Jun-17             Controls: Moderate
  To: 30-Apr-18               Breach risk rating: 2
        Audit risk rating                                 Rationale for audit risk rating

  Low                         The controls are rated as moderate, because they are sufficient to ensure that lamp
                              information is correctly recorded most of the time.
                              The impact is assessed to be low, based on the kWh differences described above.

                    Actions taken to resolve the issue                    Completion        Remedial action status
                                                                             date

  Genesis have been working with SWDC to maintain their                  10/2018            Identified
  database. Actions are to introduce led (smart city) infrastructure
  with a CMS system overlaying measuring usage. Genesis have
  request AMS metering to be post CMS to capture volumes for
  billing and settlement.

  Preventative actions taken to ensure no further issues will occur       Completion
                                                                             date

  Genesis has requested meters which will remove the need for            10/2018
  DUML databases.

    ICP identifier and items of load (Clause 11(2)(a) and (aa) of Schedule 15.3)
Code reference
Clause 11(2)(a) and (aa) of Schedule 15.3
Code related audit information
The DUML database must contain:
    •     each ICP identifier for which the retailer is responsible for the DUML
    •     the items of load associated with the ICP identifier.
Audit observation
The database was checked to confirm the correct ICP was recorded against each item of load.
Audit commentary
The RAMM database contains the relevant ICP identifiers for all items of load.
Audit outcome
Compliant

                                                         10
Location of each item of load (Clause 11(2)(b) of Schedule 15.3)
Code reference
Clause 11(2)(b) of Schedule 15.3
Code related audit information
The DUML database must contain the location of each DUML item.
Audit observation
The database was checked to confirm the location is recorded for all items of load.
Audit commentary
The database contains the nearest street address, pole numbers and Global Positioning System (GPS)
coordinates for each item of load, and users in the office and field can view these locations on a
mapping system.
Audit outcome
Compliant

    Description and capacity of load (Clause 11(2)(c) and (d) of Schedule 15.3)
Code reference
Clause 11(2)(c) and (d) of Schedule 15.3
Code related audit information
The DUML database must contain:
    •   a description of load type for each item of load and any assumptions regarding the capacity
    •   the capacity of each item in watts.
Audit observation
The database was checked to confirm that it contained a field for lamp type and wattage capacity and
included any ballast or gear wattage and that each item of load had a value recorded in these fields.
Audit commentary
The database contains two records for wattage, firstly the lamp wattage and secondly the gear wattage,
which represents ballast losses. The gear wattage is recorded in the database which meets the
requirements of this clause. I found no blank records. The accuracy of the description and wattages
recorded is discussed in section 3.1.
Audit outcome
Compliant

    All load recorded in database (Clause 11(2A) of Schedule 15.3)
Code reference
Clause 11(2A) of Schedule 15.3
Code related audit information
The retailer must ensure that each item of DUML for which it is responsible is recorded in this database.

                                                  11
Audit observation
The field audit was undertaken of a statistical sample of 257 items of load on 19th March 2018.
Audit commentary
The field audit findings are detailed in the table below:

 Street                        Database     Field        Light count   Wattage       Comments
                               count        count        differences   recorded
                                                                       incorrectly

 Large Town

 ANNE ST                       3            3

 BORONIA ST                    8            8

 BRIDGE ST                     9            9

 BRIDGE ST (NORTH)             12           12
 CENTRAL

 CURRIE ST                     3            3

 DUNKELD PL                    6            6

 GIRVAN PL                     4            4

 HAWICK ST                     7            7

 HINAU ST                      3            3

 MATIPO PL                     3            3

 MAYFAIR PL                    2            2

 MORVERN CRES                  16           16

 O'SULLIVAN DR(SOUTH)          6            6

 PAPANUI ST (NORTH)            16           16

 PARAONUI RD                   19           19

 PORRITT PL                    2            2

 PRINCESS BEATRIX AVE          12           12

 ROSLIN ST (SOUTH)             9            9

 SWANSTON ST                   10           10                         1             1x LED found in the field
                                                                                     recorded as MH in the database

                                                    12
WEKA PL (A)                    1          1

 Main Roads                     35         35

 ARAPUNI                        21         21

 HUIHUITAHA                     2          2

 OVERDALE                       8          8

 SH 27                          3          3

 WILTSDOWN EAST                 1          1

 Small town

 ARAPUNI                        18         18

 COUNTY PL                      4          4

 HIGH ST (TIRAU)                4          4

 JORDAN PL                      1          1

 ROSE ST                        6          6

 SEALY CRES                     3          3

 Grand Total                    257        257        Nil          1

I found no lamp count errors. One lamp wattage difference was found in the field. This is discussed in
section 3.1.
Audit outcome
Compliant

    Tracking of load changes (Clause 11(3) of Schedule 15.3)
Code reference
Clause 11(3) of Schedule 15.3
Code related audit information
The DUML database must track additions and removals in a manner that allows the total load (in kW) to
be retrospectively derived for any given day.
Audit observation
The process for tracking of changes in the database was examined.
Audit commentary
Any changes that are made during any given month take effect from the beginning of that month. The
information is available which would allow for the total load in kW to be retrospectively derived for any
day. On 20th September 2012, the Authority sent a memo to Retailers and auditors advising that
tracking of load changes at a daily level was not required as long as the database contained an audit

                                                 13
trail. I have interpreted this to mean that the production of a monthly “snapshot” report is sufficient to
achieve compliance.
The processes were reviewed for ensuring that changes in the field are notified through to Odyssey.
McKay Electrical enters all field data via “Pocket RAMM” directly into RAMM Contractor. Monthly “outage
patrols” are conducted, and this process is used to check database accuracy. All McKay Electrical invoices
are checked by Odyssey to ensure there is a match between database information and invoice
information.
Outage patrols will be in place until SWDC’s CMS is in place and the streetlights are metered. This consists
of a monthly night time patrol of the network and a six-monthly patrol to pick up any other issues that
can’t be seen during the night patrols.
There have been no new developments since the last audit and going forward all new streetlights will be
connected to metered circuits.
Audit outcome
Compliant

    Audit trail (Clause 11(4) of Schedule 15.3)
Code reference
Clause 11(4) of Schedule 15.3
Code related audit information
The DUML database must incorporate an audit trail of all additions and changes that identify:
    •   the before and after values for changes
    •   the date and time of the change or addition
    •   the person who made the addition or change to the database.
Audit observation
The database was checked for audit trails.
Audit commentary
The RAMM database has a complete audit trail of all additions and changes to the database information.
Audit outcome
Compliant

                                                  14
3.    ACCURACY OF DUML DATABASE

     Database accuracy (Clause 15.2 and 15.37B(b))
Code reference
Clause 15.2 and 15.37B(b)
Code related audit information
Audit must verify that the information recorded in the retailer's DUML database is complete and
accurate.
Audit observation
The DUML Statistical Sampling Guideline was used to determine the database accuracy. The table below
shows the survey plan.
 Plan Item                                            Comments
 Area of interest                                     South Waikato area
 Strata                                               The database contains items of load in South
                                                      Waikato District Council area.
                                                      The council area covers two different networks of
                                                      Powerco and a small number of lights on the
                                                      Unison network.
                                                      The processes for the management of are the
                                                      same across the district but I decided to place the
                                                      items of load into two strata, as follows:
                                                          1. Large towns
                                                          2. Small towns.
 Area units                                           I created a pivot table of the roads in each area
                                                      and I used a random number generator in a
                                                      spreadsheet to select a total of 31 sub-units.

 Total items of load                                  257 items of load were checked.

Wattages were checked for alignment with the published standardised wattage table produced by the
Electricity Authority.
Audit commentary
The field data was 99.6% of the database data for the sample checked. The total wattage recorded in the
database for the sample was 20,617 watts. The estimated total wattage found in the field for the sample
checked was 20,552 watts, a difference of 65 watts. This will result in an estimated minor over submission
of 450 kWh per annum (based on annual burn hours of 4,271 as detailed in the DUML database auditing
tool).
The database was checked and found all ballasts were applied correctly.
Audit outcome
Non-compliant

                                                 15
Non-compliance                                             Description

  Audit Ref: 3.1              The database accuracy is assessed to be 99.6% indicating an estimated minor over
                              submission of 450 kWh per annum.
  With: Clause 15.2 and
  15.37B(b)                   Potential impact: Low
                              Actual impact: Low
                              Audit history: None
  From: 01-Jun-17             Controls: Moderate
  To: 30-Apr-18               Breach risk rating: 2
        Audit risk rating                                 Rationale for audit risk rating

  Low                         The controls are rated as moderate, because they are sufficient to ensure that lamp
                              information is correctly recorded most of the time.
                              The impact is assessed to be low, based on the kWh differences described above.

                    Actions taken to resolve the issue                    Completion        Remedial action status
                                                                             date

  Genesis have been working with SWDC to maintain their                  10/2018            Identified
  database. Actions are to introduce led (smart city) infrastructure
  with a CMS system overlaying measuring usage. Genesis have
  request AMS metering to be post CMS to capture volumes for
  billing and settlement.

  Preventative actions taken to ensure no further issues will occur       Completion
                                                                             date

  Genesis has requested meters which will remove the need for            10/2018
  DUML databases.

    Volume information accuracy (Clause 15.2 and 15.37B(c))
Code reference
Clause 15.2 and 15.37B(c)
Code related audit information
The audit must verify that:
    •     volume information for the DUML is being calculated accurately
    •     profiles for DUML have been correctly applied.
Audit observation
The submission was checked for accuracy for the month the database extract was supplied. This included:
    •     checking the registry to confirm that the ICP has the correct profile and submission flag
    •     checking the database extract combined with the burn hours against the submitted figure to
          confirm accuracy.

                                                         16
Audit commentary
Genesis reconciles this DUML load using the NST profile. The total volume submitted to the Reconciliation
Manager is based on a monthly database report from RAMM and the “burn time” which is sourced from
a data logger installed on the Powerco network for two of the three ICPs. I checked the methodology
used and confirm compliance for these ICPs. The volumes of lights recorded in the monthly wattage
report were greater than the volume provided in the monthly report. This suggests that the database
extract provided was incomplete and therefore I have not recorded this variance as over submission. In
addition to this, the load is being metered in the near future. The registry data is used for ICP
0000036463HR791. The kW value matches that recorded in the database and the methodology was
confirmed to be compliant.

The DUML database auditing tool provided a result indicating the field data was 99.6% of the database
data. This will result in an estimated minor over under submission by 450 kWh per annum.

Audit outcome
Non-compliant

     Non-compliance                                               Description

  Audit Ref: 3.2             The database accuracy is assessed to be 99.6% indicating an estimated minor over
                             submission of 450 kWh per annum.
  With: Clause 15.2 and
  15.37B(c)                  Potential impact: Low
                             Actual impact: Low
                             Audit history: Twice
  From: 01-Jun-17            Controls: Moderate
  To: 30-Apr-18              Breach risk rating: 2
      Audit risk rating                                  Rationale for audit risk rating

  Low                        The controls are rated as moderate, because they are sufficient to ensure that lamp
                             information is correctly recorded most of the time.
                             The impact is assessed to be medium, based on the kWh differences described
                             above.

                   Actions taken to resolve the issue                    Completion        Remedial action status
                                                                            date

  Genesis have been working with SWDC to maintain their                 10/2018            Identified
  database. Actions are to introduce led (smart city) infrastructure
  with a CMS system overlaying measuring usage. Genesis have
  request AMS metering to be post CMS to capture volumes for
  billing and settlement.

  Preventative actions taken to ensure no further issues will occur      Completion
                                                                            date

  Genesis has requested meters which will remove the need for           10/2018
  DUML databases.

                                                        17
CONCLUSION

Odyssey Energy (2009) Limited (Odyssey) manages the installation, maintenance and database
management of all SWDC lighting connections.
SWDC are installing a CMS system and metering this DUML load, therefore this will no longer require an
audit as a DUML load which is expected to be by the end of August.
The database contains a small number of ballast discrepancies. These are discussed in the report.
The audit found three non-compliance issues and makes no recommendations. The future risk rating of
six indicates that the next audit be completed in 24 months.

                                                18
PARTICIPANT RESPONSE

Genesis, POCO and SWDC met to discuss the options they have in regards to DUML. We believe the
option to meter strings has been accepted. The need for a database of record should be dismissed upon
the implantation of all LED lighting and metering connections. The proposed date of completion was July
2018. No amendments to this date have been received.

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