Spring INTO ACTION! 20 - Horticultural Trades Association

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Spring INTO ACTION! 20 - Horticultural Trades Association
PAG E NAME

  Spring
     INTO        ACTION!
  with spring colour & spring planting
    PAG E 1 4

                    4                                  20                                 30
  Putting biosecurity at the heart        Technology: a disruptor or an            What makes you
     of the horticultural trade                  opportunity?                         unique?

                         March 2019 Issue
  Find us on Facebook                                                     | www.hta.org.uk | March 2019   £4.50
                                                                                                             1
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Spring INTO ACTION! 20 - Horticultural Trades Association
PAG E NAME

Image by GAP Gardens - the leading supplier of botanical images.      HTA members are offered
Email info@gapphotos.com or call 01376 571283 for your image needs.   20% off their first order
“Great images sell more plants!”                                      and 10% off thereafter

2       March 2019 | www.hta.org.uk |                                                             Follow us on Twitter @HTAnews
Spring INTO ACTION! 20 - Horticultural Trades Association
Welcome to

March 2019 issue                                                                       Featured
                                                                                         4    Putting biosecurity at the heart
                                                                                              of the horticultural trade
Comment                                                                                14

W
                                                                                              Spring into action with spring
                                                                                              colour and spring planting
                    elcome to the March issue of HTA News and hopefully the
                    start of a great Spring season for the garden industry! In times   20     Technology: a disruptor or an
                                                                                              opportunity?
                    of economic uncertainty, the garden industry has in the past
                    shown some resilience as consumers retreat to the safety of
                    their homes but remain willing to spend money on enjoying          30     What makes you unique?
them. Faced with our looming exit from the EU, gardening is well placed to
provide a relatively inexpensive way for consumers to enjoy life whilst we
weather the economic storm.                                                            12     Grower News
   This issue includes a report on the Healthy plants, healthy business event that
took place at Horticulture House at the end of January – see page 25. It proved        16     Landscaper News
to be an extremely informative day bringing together key players on plant
health and biosecurity and we were delighted that Lord Gardiner of Kimble,
Parliamentary Under Secretary of State for Rural Affairs and Biosecurity and
                                                                                       Meet the team
Prof. Nicola Spence, Defra Chief Plant Health Officer were able to join us to open     HTA Editorial Team: Gill Ormrod,
the day.                                                                               Angela Bean, Amanda Wallace,
   The event also saw the launch of the Plant Health Management Standard               Amy Winder & Jazmin Lyel
and the Plant Healthy website which includes a free self-assessment tool for
                                                                                       Design: Yellowball
businesses to use to see where they are on their own plant health journey.
Please visit www.planthealthy.org.uk for further details. We will be spreading the     Printed by: Buxton Press
word across the industry and encouraging all to sign up and demonstrate their
commitment to plant health and biosecurity.                                            Advertising : Tim Bell
   Plant health is just one of our key areas of focus and the latest policy update     T: 07808 775 177 E: tim.bell@hta.org.uk
on page 9 provides a snapshot of some of the other areas that we are currently
working on to ensure that the voice of the industry is heard. As you will see
from consultations and business rates to access to labour and phytosanitary
                                                                                       Get in touch
certificates it is an extremely active portfolio that is continually being added       HTA News, Horticultural
to. Please do regularly visit the HTA website – www.hta.org.uk for the                 Trades Association
latest updates.                                                                        Horticulture House, Chilton
                                                                                       Didcot, Oxfordshire, OX11 0RN
   Don’t forget that this year’s Garden Re-Leaf Day takes place on Friday 22
March and the industry is encouraged to join in helping to raise vital funds for       T: 0333 003 3550
Greenfingers. Since its inception in 2012, Garden Re-Leaf Day has raised an            E: htanews@hta.org.uk
amazing £600,000 for the creation of gardens designed to enhance the lives of          If you would like to reproduce anything
children with life-limiting conditions. There are so many ways to get involved         from HTA news please contact the HTA
–HTA we will be entering a team for the sponsored walk. Visit                          News team for permission. While every
the Greenfingers website at www.greenfingerscharity.                                   care is taken that all information inside the
org.uk/gardenreleaf for further details and ideas                                      magazine is correct, prices and details may
about getting involved.                                                                be subject to change. The HTA reserves
                                                                                       the right to shorten or modify material
                                                                                       submitted for publication. The HTA takes
                                                                                       no responsibility for claims made in

Martin Simmons                                                                         advertisements or advertisement features
                                                                                       in the magazine.
DIRECTOR OF OPERATIONS

                                                                                                  | www.hta.org.uk | March 2019        3
Spring INTO ACTION! 20 - Horticultural Trades Association
N E WS

    Are you Plant Healthy?                                                                                      audits which will be available once
                                                                                                                the Plant Health Assurance Scheme is
    Putting biosecurity at the heart of                                                                         launched later in 2019. Currently the
                                                                                                                HTA is working with the Plant Health
    the horticultural trade                                                                                     Biosecurity Steering Committee to set

T
                                                                                                                up governance structures and appoint
           he new Plant Healthy website provides a self-assessment tool        certification bodies, that will independently audit businesses. When
           for horticulture businesses and organisations to improve the        the scheme is ready, and once successfully audited, a business will
           biosecurity of sourcing systems and advance plant health            receive an assurance certificate enabling them to demonstrate
    management practises.                                                      that robust plant health management practises are integral to
       The free tool, launched at the sell-out Healthy Plants, Healthy         their operations.
    Business conference, organised by the HTA and in association with          HTA Horticulture Manager Alistair Yeomans comments, “We are
    APHA, is available at: planthealthy.org.uk                                 pleased to be working with the Plant Health Biosecurity Steering
       The tool is based on the recently published Plant Health                Group, government, NGOs and businesses to develop the Plant
    Management Standard (PHMS) – an initiative that Grown in Britain           Health Management Standard. Threats from exotic pests and
    and the Horticultural Trades Association (HTA) have been working           diseases present a great threat to our industry and the wider
    hard to advance, along with many other organisations.                      countryside. As such it is essential that organisations work in a
       The tool is a self-assessment questionnaire which enables a             coordinated way to reduce the risk of environmental damage from
    business’ current plant health practises to be measured against            these harmful organisms.”
    the PHMS. It will assist businesses to check that they are fulfilling        Plant health and biosecurity were the key topics of the day at the
    statutory obligations; understand pest and disease threats; and set        HTA Healthy Plants, Healthy Business conference, in association with
    out a plant health policy.                                                 APHA, which took place at Horticulture House in Oxfordshire on 29
       The tool is intended to help businesses prepare for independent         January 2019. Read the event report on page 25.

    Garden centres urged                                                       New Product Showcase
    to sign-up and support                                                     winners for Glee at Spring fair
    Garden Re-Leaf day on
                                                                               T
                                                                                       he second annual Glee at Spring Fair New Product Showcase
                                                                                       Awards was the centre of much industry buzz as the ‘best in

    Friday 22 March                                                                    show’ were selected by a panel of industry experts, with the
                                                                               winners being celebrated in a special awards ceremony.

G
                                                                                  This year’s judging panel was made up of Trevor Pfeiffer of Garden
            arden centres across the UK are being
                                                                               Trade News, Simon Bourne from Perrywood Garden Centre, Romeo
            encouraged to take part in Garden Re-Leaf
                                                                               Sommers, Glee’s Retail Lab Creative Director, Garden Retail Success’,
            Day – the gardening industry’s equivalent
                                                                               Steve Myatt, and Cameron Whitworth of Baytree Garden Centre.
    of Comic Relief day – on Friday 22 March and raise vital funds
                                                                               Together the judges selected five products, all recognised for their
    for Greenfingers Charity, the national charity that creates magical
                                                                               unique designs, saleability and innovative approach to bringing to
    gardens for children’s hospices.
                                                                               market products that will drive profits in the coming seasons.
       Greenfingers’ Director of Fundraising & Communications, Linda
                                                                                  Creative Products scooped this year’s top prize with Fly Away.
    Petrons said: “We’re issuing a rallying call to every garden centre
                                                                               The judges remarked upon Fly Away’s ability to tap into the al fresco
    in the UK to participate in Garden Re-Leaf Day 2019. As a result of
                                                                               dining trend, and how it will also appeal to the millennial market
    previous years’ events, life-limited children and their families have
                                                                               with its insect friendly credentials.
    been able to share precious time together in Greenfingers gardens at
                                                                                  Toronto Steak Grill from Tepro took second place. An ideal Father’s
    hospices. It’s easy to sign up and take part in organised activities and
                                                                               Day gift, or just a great way for urban gardeners with limited space to
    we urge the industry to come together and support our mission to
                                                                               cook outside, this product was a highly deserving runner-up in 2019.
    design and build beautiful gardens for play, therapy and relaxation.”
                                                                                  Creative Products’ Mighty Little Digger scooped the third-place
    For more information about Garden Re-Leaf Day 2019, and for                runner up prize.
    details of how to take part, visit www.greenfingerscharity.org.uk/            Fourth place was awarded to the Three-Hour Heat Box from
    gardenreleaf                                                               Dizmezs. of heat distribution, and was praised for its convenience
                                                                               and excellent value for money.
                                                                                  Taking home ‘fifth place’ was the William Morris range
                                                                               from Woodlodge.

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Spring INTO ACTION! 20 - Horticultural Trades Association
N E WS
                                                                             RBIS Midlands Group
                                                                             visit Westland
                                                                             Horticulture

                                                                            T
                                                                                     here was strong attendance for the first Retail
                                                                                     Business Improvement Scheme (RBIS) Midlands
                                                                                     group meeting held at the end of January, kindly
                                                                              hosted by Westland Horticulture and organised and
                                                                              chaired by garden centre retail specialist Andy Campbell.
                                                                              This provided members with the opportunity to talk about
                                                                              Christmas trading – exchanging ideas and learning from
                                                                              each other to feed into their Christmas 2019 planning.
                                                                                 The meeting included visits to Westland’s Alconbury
                                                                              production facility and Peterborough distribution depot
                                                                              and showroom with presentations from Keith Nicholson
                                                                       and Nick Davies on Westland, Crest and Gardman integration.
Social Farms & Gardens and                                             This provided the group with a better understanding of what is
                                                                       involved in bringing new products to market as well as what is
Thrive selected to expand                                              involved in supplying garden centres. It also helped members
                                                                       appreciate the diversity and scale of the supply chain for
and transform care farming                                             gardening products.
                                                                          HTA Business Improvement schemes have helped many
across England                                                         members to grow and improve their business over the years.

S
                                                                       It’s aimed at retailers with a turnover of less than £2m - and
       ocial Farms & Gardens, working with Thrive, have today been     many members turn over less than this – but there are no
       selected to expand and transform care farming services across   restrictions on size or scale of business. There are currently 5
       England and ultimately help improve the mental health of        HTA Retail Business Improvement Schemes around the country,
disadvantaged children and adults with defined needs, by bringing      working with garden retailers of various turnovers and stages of
them closer to nature.                                                 development. They meet up to 6 times a year. If you want to try
  The £1.4m Growing Care Farming project will run across all nine      before you join, the first meeting is always free of charge.
English regions and will create more opportunities for both children
and adults to attend care farms, where they will access health,        Find out more about the benefits of joining an RBIS group at:
social and specialist educational care services while experiencing     www.hta.org.uk/learn-develop/academy/business-
the natural environment in new ways. Therapeutic activities vary       improvement-schemes.html
between care farms but typically include looking after livestock and
growing crops and plants.

                                                                       APL supports Perennial
                                                                       in their Lifeline Garden
                                                                       at Chelsea 2019

                                                                       P
                                                                              erennial returns to the RHS Chelsea Flower Show in May
                                                                              2019 with a Great Pavilion garden designed by first time
                                                                              Chelsea designers Colm Joseph and Duncan Cargill. They
                                                                       will be working with APL and APL members, Conquest Spaces.
                                                                          Inspired by Sir Roy Strong’s autobiographical The Laskett
                                                                       Gardens, the Perennial Lifeline Garden helps mark Perennial’s
                                                                       180th anniversary this year and highlights the long-standing and
                                                                       ever-evolving role of Perennial in supporting everyone working
                                                                       in and retired from horticulture.

                                                                                                    | www.hta.org.uk | March 2019         5
Spring INTO ACTION! 20 - Horticultural Trades Association
N E WS

    Ecogen recycling celebrates                                                                            “...to help garden centres and
                                                                                                           growers manage their waste
                                                                                                                                                       time convenient to us and
                                                                                                                                                       drop off at the centre with

    its 1 year anniversary as HTA                                                                          streams more effectively
                                                                                                                                                       minimal fuss.
                                                                                                                                                         This arrangement
                                                                                                           from both environmental and
    Preferred Partner                                                                                      financial perspectives.”
                                                                                                                                                       certainly suits us very well
                                                                                                                                                       and saves having material

S
                                                                                                                                                       around awaiting collection
            ince the launch of the HTA Partnership with Ecogen Recycling                                   and we feel assured that the plastic is highly likely to be recycled ‘’
            in March 2018 over 1000 tonnes of waste has been recycled.                                        We asked Ecogen how they felt the partnership was going and
            This has included plastic pots, trays , shrink wrap, compost                                   James Lewis of Ecogen replied “We co-created this scheme with
    bags, paper and cardboard. This amount has been achieved with a                                        the HTA to help garden centres and growers manage their waste
    relatively small number of HTA members taking part so far, so with                                     streams more effectively from both environmental and financial
    your support, imagine how big this could be .                                                          perspectives. Historically cardboard and shrink-wrap are the two
       Adam Wigglesworth of Aylett Nurseries said “Aylett Nurseries have                                   common materials this industry wastes however we also require
    arranged for Ecogen to make several collections a year of baled                                        polypropylene and polystyrene plant pots and trays for recycling
    recyclable material including cardboard, plastic plant trays, plastic                                  into other applications such as; garden furniture or picture frames.
    pots and plastic film, totalling 32 tonnes per annum, typically. The                                   I am delighted with the reaction from HTA members so far, most
    collections are well organised and payment for the waste is prompt.                                    have contacted us with environmental motivations and have gone
       The environmental benefits are a reduction in the amount of waste                                   away realising real financial benefits from reducing their landfill
    sent to landfill and the use of the recyclable materials to make other                                 bill. Ecogen’s business is driven by the number of tonnes we recycle
    products. The financial benefits are savings on skip costs as well                                     so I am looking forward to seeing how things progress as the word
    as receiving income for the recyclable waste. It is a ‘win, win,                                       spreads in 2019.”
    win situation’’
       Peter Blakey from Plants Limited said “Since discovering the HTA
    / Ecogen partnership last year we have used this facility to recycle                                     For more information on how you can recycle
    all our mixed used pots and trays that were uneconomic for us                                            with Ecogen visit ecogenrecycling.co.uk
    to consider re-using again on the Nursery. This has been a very                                          or call 01962 732296
    convenient arrangement for us as we can load up the material at a

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6          March 2019 | www.hta.org.uk |                                                                                                              Follow us on Twitter @HTAnews
Spring INTO ACTION! 20 - Horticultural Trades Association
MARCH
    PAG E NAME

                                                                 Houseplant
                                                                 of the Month
                                                                                       Lily

                                   Photo credit: Thejoyofplants.co.uk

                                                                        T
                                                                              he lily (Lilium) is a real feature in the home thanks to its
                                                                              beautifully coloured flowers that sometimes also have an
                                                                              exquisite fragrance. The potted lily is characterised by the
                                                                        long buds on the stem and the leaf that grows along the whole stem.
                                                                        The choice of colours with potted lilies is extensive: from red, yellow,
                                                                        orange and pink through to bi-coloured cultivars and pastel shades.

                                                                        POTTED LILY RANGE
                                                                        The range of potted lilies is growing. Well known varieties come from
                                                                        the Asiatic Group, often with brightly coloured flowers, and from
                                                                              the Oriental Group, with large flowers with a strong scent.
                                                                                      In addition, there are double-flowered lilies in pink
                                                                                           and white, without pollen and with a light sweet
                                                                                              fragrance. There are also compact varieties
                                                                                                 in pink or white with round leaves and
                                                                                                   a light fragrance.

                                                                                                     SALES AND DISPLAY
                                                                                                     FOR POTTED LILIES
                                                                                                       Keep the base simple (potted lilies look
                                                                                                      fantastic in black or white pots) and
                                                                                                     display the plants at different heights to
                                                                                                    give a lively look. Keep the bright colours
                                                                                                 and the pastels together, use white lilies
                                                                                               as the linking factor to maintain a sense of
                                                                                            coherence. Because the plants are sold to the
                                                                                        customer in bud, accompanying image material
                                                                                 showing potted lilies in bloom can provide extra inspiration
                                                                        for buying. Remind customers that after its lavish flowering the plant
                                                                        is ‘finished’ and the bulb can be planted in the garden.

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TO P T IPS

    Tips for smaller retailers
    These tips are based on other retailer’s
    experiences, and cover a wide variety of topics.
    We hope that you find them useful and that
    they’re of value to you and your business.

    HELP YOUR CUSTOMERS TO FIND YOU                                           signage around your store (like Henry Street Garden centre, pictured)
    Help customers find you by setting up a free Google My Business           to advertise health benefits of plants to your customers.
    account, so your business can easily be found when someone
    searches for you or a garden centre near them online. You can show        ESTABLISH YOUR POINT OF DIFFERENCE
    customers your opening hours, location and phone number. It really
    is quick and easy to set up and gives your business a professional        Garden Retail Success business consultants often ask garden centres
    online presence, perfect for attracting new customers. It also enables    “If a gardener had a choice of three garden centres to shop in your
    new customers to get directions straight to your door.                    area why would they choose yours?” What is your Point of Difference?
                                                                                 They reported receiving answers such as good range; good quality;
    It will take less than 5 minutes to create a basic listing!
                                                                              friendly staff. As important as they are, they don’t set you apart; they
                                                                              are not points of distinction.
    SELLING HOUSE PLANTS
                                                                              Points of Difference are
    Our market research results have shown that
                                                                              •       Tangible – something that is clearly obvious in a physical way
    houseplants continue to rise in popularity year
                                                                                      and can be measured in a financial way
    on year. Emphasising the potential of house
                                                                              •       An increased benefit, making shopping easier for a large number
    plants to improve customer health and wellbeing
                                                                                      of customers
    is an extra incentive for purchase. There has
                                                                              •       Unique – quite different from anything offered by competitors,
    been an increase in consumer awareness of a
                                                                                      making you stand out.
    need to look after their mental as well as physical
                                                                                  Customers have many choices where to buy products for their
    wellbeing, accompanied by an increase in
                                                                              garden or to decorate their home. If they can’t see any major benefit
    popularity for solutions to reduce stress, enable
                                                                              for shopping with you then their decision is likely to be based on
    relaxation, and to help improve mood and
                                                                              price not value.
    sleep quality.
                                                                                  If you offer something that makes shopping hassle-free, satisfying,
       Clean air is another hot topic, with diesel
                                                                              inspirational or rewarding there’s a chance of you being remembered
    fumes making headlines, and the launch of new devices that will
                                                                              for it and you can compete more effectively and profitably without
    monitor air quality inside your home. Plants are a great solution, and
                                                                              having to sacrifice margin.
    known to ‘clean up’ the air thanks to a study from NASA, which found
                                                                                  If you deliver on your Point of Difference, people associate you with
    that some indoor plants were effective at filtering out toxins from the
                                                                              it, you become known for it over time and they keep coming back.
    air. Increasing awareness could help stimulate purchases, so put up

                                                                                                                           Look out for more
                                                                                                                           tips for smaller
                                                                                                                           retailers in the
                                                                                                                           next issue of HTA
                                                                                                                           news. More advice
                                                                                                                           can also be found
                                                                                                                           on our website by
                                                                                                                           searching for Small
                                                                                                                           Retailer Tips on
                                                                                                                           hta.org.uk

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Spring INTO ACTION! 20 - Horticultural Trades Association
PO LI CY

Policy                                 In the summary below HTA Policy Executive Sally Cullimore provides an update on some of the
                                       current activities.

update                                 MINISTERIAL MEETINGS
                                       In a joint meeting at the end of January HTA Chairman James Barnes, along with Sue Biggs,
                                       Director General of the RHS met with George Eustice MP, Minister of State (DEFRA). The meeting
Policy and lobbying activities         gave the Minister the chance to hear how the recent work in evaluating the size of the industry
                                       resulted in the well-received report by Oxford Economics, “The economic impact of the
are a key area for the HTA.
                                       horticulture industry on the economy of the UK”. The Minister welcomed the figures from the
As an association we need              report, as it now means the Government truly understands the significant size of the sector.
to be at the forefront of              We can now start work on jointly developing strategic priorities for job creation in the industry
                                       while delivering improved environmental outcomes for the UK.
political lobbying on behalf
                                          Discussions were had around financial provisions in the Agriculture Bill, increasing UK
of members and to cooperate            production capacity, research and development opportunities and cross-Whitehall support
and communicate with other             for horticulture.
                                          In March we will be meeting with Kate Forbes, MSP. Kate is Minister for Public Finance and
industry representative bodies
                                       the Digital Economy. We have been invited to Holyrood to discuss business rates and recent
to achieve a coordinated               problems with the appeals process in Scotland, plus other business related issues that affect
approach to the issues that            members, such as the proposed workplace parking levy.
face us.
                                       GOVERNMENT ENGAGEMENT
                                       Ornamental Horticulture Roundtable Group (OHRG)
                                       We are a high profile member of the OHRG, working alongside the RHS, BALI, the Arboriculture
                                       Association and the NFU to work with AHDB and DEFRA to effect change in Government which
  SOME OF THE AREAS                    benefits the ornamental horticulture industry. The OHRG runs several sub-groups, one of
  THAT WE ARE CURRENTLY                which, the Commercial sub-group, is chaired by the HTA. The Commercial Group has several
  WORKING ON INCLUDE:                  objectives, all closely aligned with HTA objectives. One is to create opportunities from within
                                       Government for scaling up production by exploring financial assistance mechanisms. Others
  Government – Legislation;            are around peat and responsible sourcing and plant health and biosecurity. Other subgroups
  Government Policy; Consultations;    cover research and development opportunities and careers and skills.
  Grants & Incentives
  Environment – Resources;             DEFRA
  Sustainability; Clean Air; Water;
  Biodiversity                         HTA representatives actively take part in and provide advice to several Government initiatives
                                       and sectors. We engage mainly with DEFRA, meeting regularly with, for example, the Tree
  Plant Health – Assurance Scheme;
                                       Health Policy Group, the Food and Drink (Horticulture) Panel, the Plant Health Advisory Forum
  Crop Protection; Pests & Diseases;
                                       and Pesticides Regulations. Especially active now are the EU Exit teams across a number of
  Phytosanitary Certificates
                                       departments. HTA is involved in discussions on import regimes, preparing for a no deal Brexit,
  Supply Chain – Imports; Exports;     plant variety rights, water use within the industry, traceability, shaping legislation pertinent to
  Compliance; Traceability; Plant      our industry and invasive non-native species amongst other subjects.
  Passports
  Business –Tax & VAT; Retailing;
                                       SUSTAINABILITY - PLASTIC PLANT POT CAMPAIGN
  Business Rates; Supply Contracts;
  BOPP Scheme                          We have joined RECOUP (Recycling of Used Plastics) to work on a campaign to ensure
  Labour – Access to Labour; Casual    non-black plastic plant pots, specifically the industry-led taupe pot, get taken into kerbside
  Workers; Careers Promotion;          recycling campaigns by Local Authorities (LAs). The aim is to get LAs who currently do not
  Education; Skills                    accept plant pots to change their consumer guidelines to include non-black plant pots in
                                       kerbside recycling. LAs sometimes think of plant pots being black in colour only, and therefore
  Brexit – touches on all the above
                                       not able to go through waste processing facilities. The campaign will include a seminar around
                                       plastics recycling and a visit to an MRF (Materials Recycling / Recovery Facility) to view plastics
                                       recycling in practice alongside direct communications with LAs and MRFs.
                                       For the latest updates please visit www.hta.org.uk and subscribe to the weekly HTA eNews
                                       bulletin by emailing htanews@hta.org.uk

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Spring INTO ACTION! 20 - Horticultural Trades Association
OV E R THE GARDEN F E NC E

          NEWS in brief                                                                                   Squire’s Garden Centre in
                                                                                                          West Horsley has a stylish
                                                                                                          new look for the Café Bar
                                                                                                          The licensed Café Bar offers menus to
                                                                                                          meet a range of dietary needs with a
                                                                                                          wide selection of freshly prepared food,
                                                                                                          including hot and cold meals. There is also
                                                                                                          a newly built pavilion with retractable roof
                                                                                                          and climate control that is also available
                                                                                                          for event hire for up to thirty people.
                                                                                                          Squire’s Café Bar is open from 9am to 5pm
                                                                                                          Monday to Saturday, and 10am to 4.30pm
                                                                                                          on Sundays, serving breakfast, lunch and
                                                                                                          afternoon tea.

     Briers acquired by Smart Garden
     Smart Garden Products has announced the
     purchase of the Briers business and assets from
     administrator Duff & Phelps.
       “The business was short of cashflow and
     their directors were trying to find a buyer for
     some months without success. We came in at                Bents Garden & Home, Cheshire, awarded UK’s Best
     the end of this process with an acceptable offer          Destination Garden Centre 2018/19
     and managed to complete very quickly.” – Paris
                                                               It is the second consecutive year that the family owned and run business has been
     Natar, Smart’s Chairman
                                                               presented with the prestigious title by the Garden Centre Association (GCA) - which
                                                               comprises over 190 members - and the 6th time the Centre has held the award.

                                      GardeningforDisabled @Garden4Disabled
                                      Did you know an hour weeding in the garden could use up to
                                      300 calories? Gardening is good for exercise and well-being
         Tweet us at                  #garden #mentalhealth #Diet #exercise #Health
         @HTAnews

                                      Oliver Johnson @oliver_agronomy
                                      Some Leicestershire Surge Winter Barley looking well going
                                      into Spring. Nice to have the sun beating down on my back
                                      today too! #agrovista #syngentaseeds

                                      Myerscough College @My_Apprentice
                                      Loads of Have a Go activities and a busy start on the
                                      @MyerscoughColl Stand at the Blackpool Careers event
                                      @Pleasure_Beach #skills #careers #landbased #advice
                                      #guidance

10       March 2019 | www.hta.org.uk |                                                                                      Follow us on Twitter @HTAnews
PAG
OV EE
    R NAME
      THE GARDEN F E NC E

                              IN THE PRESS
                               Our media team regularly receive enquiries from newspapers, magazines, TV shows, radio
                               and the like about all aspects of horticulture and gardening. Here is a snap shot of our
                               latest cuttings to give you a flavour of the topics that are currently in the news.

     National Garden Gift Vouchers were picked up by rhs.org.uk,                   The HTA gained a coverage of 4.7 million after being mentioned
     Blackmore Vale Magazine and primarytimes.net in the search                      in various outlets, including telegraph.co.uk, Grand Designs
              for the next generation of star gardeners.                                              and BBC Gardeners World.

                                  By 2029 it is predicted that 94% of 55-64 year
DID YOU                           olds will own smartphones.
KNOW?                             Find out more about how technology is shaping consumer behaviour in our Market Information feature on page 21.
                                  Source: FF Online, Foresight Factory (2018)

National Weed Appreciation Day, March 28!
This month why not remind your customers the benefits of weeds they find in their gardens!
Some weeds are beneficial to us and our ecosystem. Dandelions - A food source for insects and some birds. Purslane - It
is an excellent source of vitamins, minerals and antioxidants. Lamb’s Quarter seeds – A source of protein and vitamin A.
Use #Weedappreciationday on twitter.

                                   PEOPLE & prizes
                                              Fargro employees have passed their exams making them full
                                              qualified members of the BASIS professional register

    SBM Life Science Ltd has appointed Nick Walton as the new Head of Business
    for the UK and Ireland.

                                      Bransford Webbs latest apprentices. Isobel Watson and Amelia Broome
                                      began the new level three horticultural technician apprenticeship last year.

    Find us on Facebook                                                                                          | www.hta.org.uk | March 2019      1111
G R OW ER NEWS

 Gediflora, Belgium, wins                                                    Bernard Oosterom, President of AIPH commented: “The 2019
                                                                          IGOTY Awards provide an opportunity to put a spotlight on the best

 AIPH International Grower of                                             in our industry, showing the world the quality businesses that exist.
                                                                          This year’s event was another extremely enjoyable occassion!” The

 the Year 2019                                                            awards are held alongside IPM Essen, each year, and attract a list of
                                                                          global industry players.
                                                                             The AIPH IGOTY 2019 Awards were supported by headline sponsor
 Gediflora, Belgium has been awarded the                                  Royal FloraHolland, founding partner FloraCulture International,
 accolade of International Grower of the Year                             venue partner IPM Essen and sponsors Pöppelmann, Kuehne + Nagel,
 (IGOTY) 2019 by the International Association                            Florensis, GreenTech and Flormart.
                                                                             Entry to The International Grower of the Year Awards 2020 will be
 of Horticultural Producers (AIPH).                                       open from March – July 2019.

G
         ediflora won the coveted ‘Gold Rose’ award, presented by
         Steven van Schilfgaarde of Royal FloraHolland, and were also
         Gold award winners in the ‘Young Plants’ category at the AIPH
 IGOTY Awards in January 2019 at IPM Essen, Germany. The awards,
 now in their tenth year, are held annually to celebrate excellence and
 best practice in ornamentals production.
     Overall winner Gediflora is a breeder and propagator of potted
 Chrysanthemums. Now a third generation business, it services more
 than 30 countries and has over 50% market share in Europe, 30%
 in the US and 40% worldwide. The company’s mission is to make
 growers successful with their ‘golden genetics’ which produce a wide
 and innovative variety of easy-to-grow ball-shaped mums.
    The AIPH IGOTY Jury, comprised of six internationally renowned
 horticulture experts chaired by AIPH Vice-President Tim Edwards,
 said “Gediflora excels in its field and is true to its motto: ‘Dream,
 dare, do and do better’. As a worldwide leading specialist in                 For more information on the AIPH International
 Chrysanthemums this business demonstrates outstanding                         Grower of the Year (IGOTY) Awards visit:
 innovation and production and is a reliable and inspiring partner             www.aiph.org/groweroftheyear
 for growers.”

                                                                          Two New Additions to the Transport
                                                                          Team at Provender Nurseries
                                                                          Provender Nurseries has welcomed Sharon
                                                                          Bowden to their transport team. Sharon is
                                                                          taking on a new role as transport administrator,
                                                                          arranging delivery schedules, liaising with
                                                                          customers and overseeing the general running of
                                                                          the transport fleet.

                                                                          A
                                                                                  nother addition to the transport team is a new truck that
                                                                                  is compliant with the Ultra Low Emission Zone (ULEZ) for
                                                                                  central London that becomes law in April 2019. ULEZ is being
 Provender Nurseries transport department can be
                                                                          introduced to improve air quality and all vehicles entering specified
 reached directly on 01322 611 694.                                       zones will need to be compliant from the 8 April. At present the ULEZ
                                                                          will cover the same area as the Congestion Charging Zone until 2021.

12      March 2019 | www.hta.org.uk |                                                                              Follow us on Twitter @HTAnews
G R OW ER NEWS

Ball Colegrave is thrilled to re-launch
Impatiens to the UK horticultural
industry.
Impatiens Beacon™ offers season-long performance and brings
back fast-filling colour to the garden ... without the disease risk!
Since the widespread outbreak of impatiens downy mildew some
years ago, many growers and retailers hesitated to stock this key
bedding plant.

T
       hrough devoted breeding efforts, our sister breeding company PanAmerican Seed has
       developed Beacon™ a new Impatiens that is highly resistant to downy mildew.
          “Growers, retailers and home gardeners have been waiting for the chance to bring
impatiens back…without the risk”, says Sandy Shepherd, Ball Colegrave MD.
  In the spirit of bringing light – and happiness – back to gardens all over the world, a
donation ofa portion of Beacon™ Impatiens global sales will be made to The OI Foundation.

Looking ahead to show                            is weather resistant, flowers all summer
                                                 and will be a great addition to retail plant
                                                                                                 flowers all summer, withstands -3 degrees
                                                                                                 centigrade temperatures and could match
introductions…                                   benches. Other introductions to the general     the six million plant sales of the downy
                                                 market featuring on Peter’s exhibit include:    mildew-resistant Impatiens ‘Imara’ that
Among the new plants to be launched at           •    Florist VB’s Gerbera ‘Sweet Sunset’        Syngenta launched in 2018.
the RHS Chelsea Flower Show 2019 are:            •    Hilverda Koij’s Alstroemeria                  Seabrook said the plant looks more like
A clematis from Thorncroft Clematis named             ‘Summer Red’                               a petunia than a calibrachoa and has large
after the Duchess of Sussex, Meghan Markle       •    Begonia ‘Bounty’ from Kerley               flowers and is “to my eye pretty unique”.
named in celebration of the royal wedding        •    Nemesia ‘Lady Penelope’ bred by               At June’s BBC Gardeners World Live
last year. This plant produces purply-red             Martine Tellwright                         Seabrook will show a pyramid of all four
summer flowers in abundance in May-June          •    Dryopteris ‘Jurassic Gold’ from Seiont     colours of the BeautiCal.
and again from late July-September.              •    Pittosporum tenuifolium ‘Silver Ball’, a      Thompson & Morgan, Suttons and
Hardy’s Cottage Garden Plants will be                 box replacement.                           Marshalls are among stockists and the
launching three new long flowering                                                               plant will be available at garden centres
perennials at Chelsea                                                                            nationwide.
•     Digitalis ‘Firebird’ using the best                                                           Seabrook has said that exclusive plant
      traits from Digitalis ‘purpurea’ and                                                       launches can be the “kiss of death” for new
      ‘canariensis’                                                                              plants because if a potential customer asks
•     Salvia ‘Amethyst Lips’ – a bi-coloured                                                     for them at a retailer that does not stock
      purple and white flowered, shrubby                                                         them, the retailer is likely to recommend
      Perennial that is a relative of Salvia                                                     something else and say it is better than the
      ‘Hot Lips’                                                                                 exclusive plant, which they do not have.
•     Dianthus ‘Cherry Burst - bred by           SALVIA AMETHYST LIPS FROM HARDY’S COTTAGE          At GWL, Seabrook will launch to the
                                                 GARDEN PLANTS
      Whetman Plants International.                                                              general market Florist VB’s Gerbera ‘Sweet
                                                                                                 Sunset’, Hilverda Koij’s Alstroemeria
                                                 Garden writer Peter Seabrook says could be
Gardening correspondent Peter Seabrook                                                           ‘Summer Red’, Begonia ‘Bounty’ from
                                                 the introduction of the year
will be showcasing a pyramid of all four                                                         Kerley, Nemesia ‘Lady Penelope’ bred by
colours of Sakata’s Petunia x calibrachoa        BEAUTICAL                                       Martine Tellwright, Dryopteris ‘Jurassic
BeautiCal at BBC Gardeners’ World Live in                                                        Gold’ from Seiont and Pittosporum
                                                 Seabrook said the plant is a breeding           tenuifolium ‘Silver Ball’, a box replacement.
June. The plant is a breeding breakthrough,
                                                 breakthrough and is weather-resistant,

   Find us on Facebook                                                                                 | www.hta.org.uk | March 2019         13
PAG E NAME

                   GARDENING IS
                  GOOD FOR YOU!
                             MARCH

               Our ‘Gardening is
              Good for You’ campaign
        reveals just how good
   gardening is for everyone with
   monthly themed articles, written
   by gardening consultant and
   journalist Adam Pasco.

    March 2019 | www.hta.org.uk |      Follow us on Twitter @HTAnews
GA R D ENING IS GO O D FO R YO U

Spring is in the air, and                         tree planting, sowing flower meadows and             me-nots, bold daisy-like
                                                  creating wildlife ponds. By connecting with          Bellis perennis, pansies
there’s no better time to                         nature the Green Gym enhances mental                 and dainty violas, or
start planning and planting                       wellbeing, helping people contribute                 primulas and primroses.
colourful displays to enjoy                       something positive to their community.               Also choose early
                                                  Find out more at                                     flowering hardy perennials
over the months ahead. This                       www.tcv.org.uk/greengym.                             like brunnera, epimedium,
March we’re encouraging you                                                                            bergenia, hellebores, euphorbia,
to share this news with your                      PLANTS OF THE MOMENT:                                and a host of others. For many,
                                                                                                       camellias are the plant of choice for
customers with help from                          SPRING COLOUR & SPRING
                                                                                                       classy spring colour.
our ‘Gardening is Good for                        PLANTING
You!’ campaign, supported by                      Whether it’s drifts of golden daffodils or
National Garden Gift Vouchers.                    a multi-coloured kaleidoscope of tulips,
                                                  spring bulbs are the perfect choice to fill                         DOWNLOAD THE
                                                  borders, patio pots and window boxes.                               G I G FY M E D I A PAC K
                                                  Many fill the air with their heady fragrance
                                                                                                              Create your own campaign

I
                                                  too, like hyacinth, making them an ideal pot
   f your customers want instant impact                                                                       and promotion for Gardening is
                                                  plant to grow indoors.
   offer plants at their best through spring                                                                  Good for You! Monthly content,
                                                  Keep the colour coming by mixing bulbs
   including daffodils, tulips, fragrant                                                                      including articles and images,
                                                  with seasonal bedding plants including
hyacinth and other flowering bulbs, all                                                                       is available for use. Visit
                                                  long-flowering wallflowers, frothy forget-
perfect for partnering in patio pots and                                                                      hta.org.uk/gardeningisgoodforyou
flower beds with seasonal bedding like
pansy, viola, wallflower, bellis, forget-me-          PLANT                                                   Follow the campaign

                                                      SUGGESTIONS
not, primula and polyanthus.                                                                                  #GIGFY
   Growing flowers, crops and herbs from                                                                      For further information contact
seed is also a rewarding way to grow, and                                                                     media.office@hta.org.uk
perfect for customers who are gardening
on a budget. Many gardening activities                      Spring flowering bulbs
like sowing, potting, watering and planting
                                                            Spring bedding plants, including Senetti
bring with them the rewards of nurturing
and watching plants grow and flourish.                      Hardy Perennials such as Perennial Wallflower
By producing wonderful displays and                         (Erysimum ‘Bowles’s Mauve’ AGM), Hellebores,
enjoying the fruits of our labours we are                   Euphorbia, Bergenia and Bruunera ‘Jack Frost’ AGM
satisfying an intrinsic need for creativity
                                                            Green perennials to plant now such as Paeonia, Lupin,
and achievement, both important for our
                                                            Delphinium, Hollyhock (Alcea), Digitalis.
mental health and wellbeing.
   Gardening is excellent exercise, too.                    Spring flowering shrubs:
Gently stretching and bending while
                                                            Erica x darleyensis eg ‘Ghost Hills’ AGM
planting and weeding helps keep you fit
and flexible. More active gardening like                    Clematis armandii ‘Apple Blossom’ AGM
digging, clearing, raking, sweeping and                     Oregon Grape - Mahonia aquifolium ‘Apollo’ AGM
lawn mowing will also raise your heart rate,
and burn off more calories too. Just an                     Pieris japonica eg ‘Passion’, ‘Flaming Silver’ AGM
hour of active gardening could use around                   Skimmia japonica ‘Rubella’ AGM
250 - 500 calories. So, tell your customers
to forget joining an expensive gym and get                  Camellia, Azaleas, Rhododendrons.
active outdoors in their garden instead.

DID YOUR CUSTOMERS KNOW?
The Green Gym run by The Conservation
Volunteers uses natural exercise to promote
community health. These fun and free
outdoor sessions involve activities like

MARCH IMAGE CREDIT
Brunera Jack
   Find us    Frost in April © Adam Pasco Media
           on Facebook                                                                                       | www.hta.org.uk | March 2019      15
LA NDSCAP ER NEWS

 BBC Gardeners’ World Live
                                                           T
                                                                 his year, garden designer Prof. David Stevens takes the design
                                                                 baton whilst the WorldSkills 2018 finalists creating the teams

 Young Landscapers Award                                         are
                                                           Team A: Matthew Wood, Myerscough College, and Sam Gordon,
                                                           The Gardenmakers
 The BBC Gardeners’ World Live Young                       Team B: Reece McKay, College of Agriculture, Food and Rural
 Landscapers Competition launched in 2018                  Enterprise (CAFRE), and Brian Hughes, College of Agriculture,
 with two Diarmuid Gavin Show Gardens, fondly              Food and Rural Enterprise (CAFRE)
                                                              Prof. David Stevens has a back catalogue twenty-six Chelsea Flower
 named The Round Garden and the Square                     Show medals, three being Best in Show, and is the author
 Garden, offering each team very different                 of no less than twenty-one gardening books.
 challenges. Jacob Botting and Laurence Senior                David explains “This year the competition highlights front gardens
                                                           which are so often overlooked, after all first impressions count! The
 took home the winning trophy and a Silver                 link between house and garden is a vital one and the two designs,
 Award.                                                    one contemporary and the other more traditional, link strongly with
                                                           the adjoining building. While planting naturally plays an important
                                                           role so too do the hard landscape elements of paving, steps and
                                                           boundaries. It’s fantastic to be working with Marshalls as sponsors of
                                                           the competition, with their huge range of excellent materials that can
                                                           be chosen to suit virtually any situation.”
                                                              The competition is as inspirational for the visitors as for those
                                                           involved, as David explains “While the gardens will be an exciting
                                                           challenge for the young teams, they will also be an inspiration to
                                                           the public who can take many of the ideas home to enhance that all
                                                           important plot at the front of the house.”
                                                              In just it’s second year, this competition is certainly making
                                                           its mark. David Stevens says, “After the success of the Young
                                                           Landscapers Award last year it's a real thrill and pleasure to be
                                                           working with the two teams in 2019.” He continues “It's vital that
                                                           young people entering the trade are taught the skills they need, and
                                                           APL members have wholeheartedly embraced the competition.”
                                                              You’ll be able to see the two Show Gardens and discover which
 BBC Gardeners’ World Live                                 team has won the accolade of BBC Gardeners’ World Live Young
 Young Landscaper Award competitors 2018                   Landscapers of the Year at the Show which takes place from 13-
                                                           16 June 2019 at The NEC Birmingham. For info and tickets visit
                                                           bbcgardenersworldlive.com

                                              Garden designs for the
                                             2019 BBC Gardeners’ World Live
                                           Young Landscapers Award competition.

16     March 2019 | www.hta.org.uk |                                                                 Follow us on Twitter @HTAnews
LA NDSCAP ER NEWS

APL Business Development                                                         COURSE DATES
                                                                                 •    4 and 25 September
Programme 2019                                                                   •
                                                                                 •
                                                                                      8 and 9 October
                                                                                      11 November

Following on from the success of the previous
                                                                                 LOCATION
APL Business Development Programmes, the
                                                                                 Horticulture House, Manor Court, Chilton, Oxfordshire, OX11 0RN
course is back for 2019!
                                                                                 Craig McGibbon, Garden Design and Landscaping, said of the course,
                                                                                 “I attended the first APL Business Development program early 2018.

T
         aking place over five days, this exclusive training course is limited   I felt the need to attend the event as though parts of my business
         to 10 attendees to ensure dedicated one-to-one guidance and will        were successful there were areas l felt desperately needed work and
         cover all you need to further develop your business.                    l wasn’t sure how to tackle them as well as finding the time to focus
                                                                                 on them.
                                                                                    After the first two days, l was driving home thinking where do l
THE COURSE INCLUDES:
                                                                                 want the business to be in 3 years’ time? It wasn’t the until the next
•     Developing a business plan                                                 day driving to site, through the rain, cataloguing the various aches
•     Business planning process                                                  and pains that l had the moment of clarity of l need to be generally
•     Developing your long-term vision/goal                                      off the tool, concentrating on building and maintaining the business
•     Balancing development – setting objectives financially,                    as well as training and mentoring existing and future landscaping
      identifying target markets/customers, for staff and efficiency of          staff / apprentices.
      operation and processes                                                       I am actively following the clear business plan and direction l
•     Sales leads and creating a pipeline of potential customers                 now have from this business course. I have implemented
•     Financial planning and management                                          numerous items, few areas l am struggling to implement but
•     Business simulation working in teams to plan the development of            actively pursuing them.
      a business and review financial impact of decisions made at each               Highly recommended – 5 stars – priceless!”
      team meeting
•     Managing income
•     Budgets and forecasting                                                         Email Natalie.Ilsley@hta.org.uk or call
•     Profit and loss account                                                         0333 003 3550 for further details.
•     And much more…

    ULEZ: Where and when                                                         You can pay the ULEZ daily charge from 8 April 2019. It will be:
                                                                                 •    £12.50 for most vehicle types, including cars, motorcycles and
                                                                                      vans (up to and including 3.5 tonnes)
    The Ultra Low Emission Zone (ULEZ) will                                      •    £100 for heavier vehicles, including lorries (over 3.5 tonnes) and
                                                                                      buses/coaches (over 5 tonnes)
    replace the T-Charge from 8 April 2019.
                                                                                   This will be in addition to the weekday Congestion Charge and
    The daily charge runs from midnight to                                       the Low Emission Zone (LEZ) charge and will replace the T-Charge.
    midnight, 7 days a week, every day of the                                      From 25 October 2021 the area will expand to the inner London
                                                                                 area bounded by the North and South Circular roads.
    year, within the same area as the current
                                                                                   Find out more information about the ULEZ boundary increase at:
    Congestion Charging Zone (CCZ).                                                www.tfl.gov.uk/modes/driving/ultra-low-emission-zone/ulez-
                                                                                 where-and-when#on-this-page-6

      Find us on Facebook                                                                                        | www.hta.org.uk | March 2019         17
Discover the benefits of
                              colour picture labels.

Trust Easitill, Floralabels and OKI to deliver a
great labelling solution, brilliant labels and
excellent print quality.

T: 01604 881881
E: sales@easitill.co.uk
www.easitill.co.uk
A DV E RTORIAL

                                               conditions. We offer free next day delivery
                                               on orders of 3 boxes or more. Our labelling
                                               software is simple to install and use with
                                               on-site training and installation with free
                                               support for all customers who purchase
                                               labels from us.

                                               Are you a multi-site business owner
We at Easitill, along with our
                                               looking for a more efficient way of
partners Floralabels and OKI                   producing labels, shelf edging, banners          offers great potential to boost plant sales at
Europe, are proud to present                   and A4/A3 posters?                               typically quiet times of the year.
                                                                                                All you need to get labelling is the Easitill
the complete plant labelling                   We live in a society of rapid changing pace,
                                               which is why it is important to choose a         labelling software, our unique Floralabels
solution.                                                                                       (including stick-ins, self-ties, adhesives
                                               retail printing solution that’s as flexible as
                                               you need it to be. Whether you need quality      signs, A3/A4 posters and banners), and an
                                               posters or banner printing, flawless shop        OKI C712 (A4 and labels) or C833 (A3/A4 and
LABELS ON-DEMAND                                                                                labels) printer, all provided through Easitill.
                                               signage printing or just plain back office
Print as much or as little as required.        documents, OKI printers can deliver High           And in case you need it, we also offer a
Only print the labels you need, when you       Definition colour prints.                        plant database of over 15,000 plant images.
need them!                                                                                        Floralabels plant labels can be fully
                                               Colour Picture Labels Vs Black and White         customised with your address, logos,
Do you hand write your labels?                 Colour picture labels have been proven           barcode, description, price and more.
There are many businesses using                to sell more plants, sooner. There is still      The OKI printer can also be used for your
handwritten labels. OKI colour printed         a place for simple black and white labels,       general printing too!
labels are not only affordable, furthermore,   perhaps just showing Description, Barcode        There are no monthly or annual fees
they give a very professional finish to        and Price (which our solution also offers),      for support provided you purchase our
your business.                                 but for retailing plants, customers like to      unique labels.
                                               see what their potential purchase will grow
Are you using plastic laminate for your        into so are more likely to buy plants out of
posters and signs?                             season if they have a colour picture label. It
Our biodegradable labels and signs are
fully weather resistant. Laminated posters
can often look unprofessional as the
weather causes condensation to build up             If you would like a free sample pack (with free Pen!) or demonstration of the
inside the laminate.
                                                    labelling system in action, please call Easitill on 01604 881 881 or go to our
                                                    website www.easitill.co.uk and fill in the contact form. Trust Easitill, Floralabels
Are you unhappy with your existing
labelling software and labels?
                                                    and OKI Europe to deliver a great labelling solution, brilliant labels and
                                                    excellent print quality. Discover the benefits of colour picture labels.
Our durable labels will survive all weather
conditions without fading or becoming
brittle and will biodegrade in landfill             For more information, call 01604 881881, email sales@easitill.co.uk or visit
                                                    www.easitill.co.uk

    Find us on Facebook                                                                               | www.hta.org.uk | March 2019          19
Technology
 A disruptor or an
 opportunity?
 Technology is increasingly
 influencing home life,
 the way we shop, learn
 and communicate and it
 threatens to disrupt working
 life too. Here we discuss
 how technology is shaping
 consumer behaviour and
 where opportunities lie for                                                                                          T HE S M A RT PLANT AP P IN USE

 the garden industry.

                                                                              51% British adults agree with the
                                                                              statement “I like to have technology that
                                                                              makes life easier at home”2
 MOBILE FIRST
 Three quarters of all British adults (aged 16+) now own a
 smartphone. This includes 69% of 55-64-year olds, which is              CONVENIENCE
 predicted to rise to 94% by 20291. Mobile is now the preferred device
 for accessing the internet and 13% of all GB adults say they have       In 2018, 72% of British adults agreed that when they don’t know
 shopped online using their mobile1. Therefore, it has never been        how to do something the first thing they do is search for an answer
 more important to make sure your website is optimised for mobile.       online1. This is a huge opportunity for the garden industry to
 An on-the-go mindset and a disliking for delay means consumers          capitalise on and help drive customer loyalty in-store and online.
 want to carry out activities on their own terms, unconstrained by       The SmartPlant app by Garden Compass is an example of this
 time and space. This means consumers are increasingly expecting         working in the garden market already, allowing consumers to scan
 brands and customer service to be contactable at any time too, with     the barcode of their plants and receive scheduled, tailored reminders
 32% GB adults using a chat messenger service to speak to a customer     to care for them. It also has a Plant ID feature that can identify plants
 service assistant at least monthly1. So, it is important to check for   and diseases. SmartPlant also assists retailers and growers who can
 messages and set expectations for responding on social media            become partners, to drive online loyalty, expand on their marketing
 with automatic out-of-hours replies and opening times on your           and gain valuable insights on the end customer.
 Facebook page.                                                             SmartPlant is also compatible with Amazon Echo’s Alexa –
   As such, mobile devices have become central control hubs              important given 28% of British adults now say they’ve used
 for consumers, with online shopping or even controlling the             voice commands1.
 temperature of their home on-the-go just a tap away.

 32% British adults agree “When I need to
 find something online I tend to use my mobile
 device first”2

20      March 2019 | www.hta.org.uk |                                                                                Follow us on Twitter @HTAnews
M A R KET INFORMAT IO N

                                                                        EXPERIENTIAL RETAIL
                                                                        Pop-up museum-like displays in store can be a great way to drive
                                                                        footfall while showcasing products; and provide exclusive real-life
                                                                        experiences that cannot be replicated online – but can be shared
                                                                        widely on customers’ social media. Just like beauty brand Glossier did
                                                                        with their huge replica of the Antelope Canyon for customers to walk
                                                                        through - which went viral on Instagram!
                                                                          In 2018, 57% of consumers agreed that entertainment should be
                                                                        about learning new things as much as having fun1. This presents great
                                                                        opportunity for garden businesses to position themselves as the
                                                                        experts. As self-checkouts become a way to increase efficiency and
                                                                        productivity whilst removing some of the pain points in a customer’s
                                                                        path to purchase; space is created for more customer service focused
                                                                        roles in the work force. Ensuring staff are equipped with the skills
VOICE SEARCH                                                            to deliver personalised advice and learning opportunities to each
Foresight Factory predict that 42% consumers will have used voice       customer could become increasingly important.
search by 2025. Searching by voice has potential to disrupt the
market by way of ‘branding bypass’ where Alexa is responsible for
selecting the brand of product that the consumer is asking her to
purchase. They note though that these implications are greater for
low emotional-involvement purchases. The likes of Amazon and                 43% British adults say they have attended
Facebook are creating a ‘shoppable universe’, with opportunities to          or are interested in attending an experience
purchase popping up in every area of a consumer’s daily life. We’re
likely to see an increase in products being sold through social media
                                                                             created by a brand, e.g. a pop up, workshop,
and more ‘buy now’ buttons appearing over the next few years.                or talk1
   This presents a need to emphasise that the greatest leisure
experiences can’t be replaced by screens.

                                                                           Sources:
                                                                           1 - FF Online, Foresight Factory. 2 - TGI survey, Kantar Media.

    It is predicted that 42% consumers will
    have used voice search by 20251

                                                                           GLO SS IER’S A N T ELO PE C A N YO N
                                                                           REPLIC A IN LO S A N GELES .

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A DV E RTORIAL

                                        T
                                                 his labelling system re-writes the      making your labelling operations more
                                                 rules of on demand printing. Solving    efficient than ever before. The system
                                                 the age old issues of rigidity and      greatly reduces the risk of double feeding
                                        edge to edge printing on laser printable         and handles variations in media allowing
                                        materials – the Hortipix Pro System can          you to switch your print from stick in type
                                        take 36% thicker media than other printers       to adhesives effortlessly.
                                        on the market and will duplex print,                The labels here have been printed
                                        producing a professionally branded label or      using the new Hortipix Pro system from
                                        tag with ease.                                   Dura-ID Solutions.
                                           No longer will you need to hold stock of
                                        full colour labels, this system can be linked
                                        with your database and printed on-demand
 Change the way you                     in-house to your exact specifications. The
                                        minimum qty you print is controlled by you
 order your picture labels              and your requirement.
                                           Media can be ordered direct from stock,
                                        produced on a polyester material the
                                        labels are 100 % recyclable. Dura-ID also
 Introducing the new Hortipix           have tooling for different shapes of tags
 Pro Labelling System -                 to ensure your company and product
 Already established as the             branding are at the forefront of design.
                                           Have a specific shape? No problem Dura-
 leading printer supplier to            IDs manufacturing team will work with you
 Horticulture, OKI have chosen          to find the best tooling solution.
 to work exclusively with                  The conveyor system combined with the
                                        media feeder allows for large numbers of
 Dura-ID on the Hortipix Pro            sheets to be stacked at one end and fed
 Labelling System.                      to a workstation further down the line,

                                                 The Hortipix Pro is the newest addition to Dura-ID’s
                                               exclusive labelling solutions for the horticultural industry.
                                                 This printer handles media that is 36% thicker than s
                                                  tandard and is ideal for edge-to-edge picture label
                                                                         printing.

                                              HORTIPIX PRO
                                              PRINTING SYSTEM

            System Features
        Single Pass Duplex Printing
        Photograph Quality Images
          Takes all types of media
       Contracts Help Manage Cost
           Edge-To-Edge Printing
                                               +44 (0) 1480 274 230
        Conveyor System Available                                                       Get in Touch to Attend an Open Day
                                               horticulture@dura-id.com                  at our Sheffield Site or contact the
     Label Templates use your Data as                                                           hort team for samples
                 Standard                          www.dura-id.com

22      March 2019 | www.hta.org.uk |                                                                     Follow us on Twitter @HTAnews
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