STATE BUDGET SUBMISSION 2019/2020 - VTIC

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STATE BUDGET SUBMISSION 2019/2020 - VTIC
2019/2020
STATE BUDGET SUBMISSION
STATE BUDGET SUBMISSION 2019/2020 - VTIC
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        TABLE OF
        CONTENTS

        ABOUT VTIC ............................................................ 3

        FOREWORD ............................................................. 4

        SUMMARY OF RECOMMENDATIONS ......................... 6

        DEMAND DRIVING PRIORITIES ................................. 7

        IMMEDIATE SUPPLY PRIORITIES .............................. 9

        SUPPLY PRIORITIES WITHIN THE
        FOUR-YEAR FORWARD ESTIMATES ......................... 13

VTIC 2019/2020 STATE BUDGET SUBMISSION
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  ABOUT
  VTIC

  The Victoria Tourism Industry Council (VTIC) is the peak body and leading
  advocate for Victoria’s tourism and events industry. Our vision is for a globally
  competitive visitor economy, where Victoria is the leading destination for
  domestic and international visitors, with must-see attractions, must-do
  experiences, and an unrivalled calendar of major and business events.

  VTIC works to develop and support a professional, profitable and sustainable visitor
  economy. By improving the business environment, we make it easier for our industry
  to deliver high quality experiences, products and services to all visitors to Victoria.

  VTIC’s role is to provide leadership for the tourism and events industry and support
  our members through:

  •    Policy development, advocacy and representation;
  •    Industry development initiatives; and
  •    Business Development and support services.

  VTIC’s key objectives are to:

  •    Be recognised as Victoria’s leading independent advocate, policy influencer
       and representative body for the tourism and events industry;
  •    Grow a diverse and strong membership base that represents all sectors of the industry;
  •    Support VTIC’s members through valued and relevant business and industry
       development services; and
  •    Operate as a financially sustainable and a well-governed organisation with a best
       practice work environment.

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FOREWORD

                                                 Victoria’s Visitor Economy is at the gateway
                                                 of a unique growth opportunity and it is
                                                 my pleasure to introduce VTIC’s 2019/2020
                                                 State Budget Submission which outlines
                                                 our investment blueprint.

                                                 The Tourism and Events industry in Victoria has
                                                 performed consistently well and much of this
                                                 success is attributable to the policy and investment
                                                 vision of the Andrews Labor Government. The
                                                 sector is now worth in excess of $28 billion to
                                                 Victoria’s economy and contributes to over 215,000
                                                 jobs annually. We have experienced solid year
on year growth in both domestic and international visitor arrivals to our State. With the planned
expansion of Melbourne Airport’s third runway, commitment to the vital Airport Rail Link and the
recent commencement of international services at Avalon Airport, Victoria is well-positioned to
attract even more visitors to our State.

However, our success cannot be assumed to continue because Victoria’s efforts in sustaining a
strong market position are being matched and, in many cases, surpassed by other States and other
countries. We have experienced significant growth in the State, however, this won’t be maintained
without continued effort and commitment. The sector is susceptible to global geopolitical tensions,
exchange rate fluctuations, economic downturns, consumer confidence, increased competition
and technology unpredictability.

In our industry, we deliberately refer to our sector as the “Visitor Economy” as opposed to
“Tourism”, because we have seen first-hand the pervasive impact that tourism as an industry
has on the overall economic output and employment, especially in regional Victoria.
It is increasingly important that our investment philosophy takes a broader whole-of-
economy approach in how it plans for the future.

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FOREWORD continued

We must arm the State’s demand driving bodies with long-term confidence and capability in bringing
visitors and events to Victoria. The competitive landscape across Australia and around the globe is
intense and other tourism and events bodies are well-funded to compete with Victoria in promoting
their destinations. It is imperative that we invest in providing sustained funding commitments to Visit
Victoria, the Melbourne Convention Bureau and Business Events Victoria to future-proof our State’s
leisure and business visitation.

Victoria is unique in that it features some of Australia’s most diverse natural and aquatic landscapes
within close proximity to a major metropolis. This is incongruous, however, when you consider the
current statistic that only 7 cents of every international tourism dollar spent in Victoria is spent in a
regional area. We must support and encourage private sector investment in world-class products,
experiences and transport solutions so that visitors have compelling reasons to visit, stay overnight
and spend more in regional Victoria. We must also harness the work of all our regions under a single,
unified nature-based tourism strategy which positions Victoria as one marketable proposition and
identifies how we can best connect our visitors with nature in a commercial and sustainable way.

VTIC recognises the significant investments that have been made by the Andrews Labor Government
towards Victoria’s visitor economy through both the 2018/19 State Budget and the 2018 State
Election. Commitments towards major capital projects including the Geelong City Deal, the
redevelopment of Marvel Stadium and the Melbourne Airport Rail Link will have a transformative
impact on our industry.

We are now urging Government to continue this momentum of growth and capitalise on the
true potential of our industry. The State Government in its Visitor Economy Strategy set
ambitious targets of reaching $36.5 billion in expenditure and 320,000 jobs by
2024/25. VTIC’s platform of investment outlined in the 2019/2020
Budget Submission sets out the roadmap that will help us
collectively exceed these targets and become the first-
choice destination of travel in Australia.

Felicia Mariani
Chief Executive

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  SUMMARY OF
  RECOMMENDATIONS

  DEMAND DRIVING PRIORITIES
  1. $160 million over four years for Visit Victoria
  2. $50 million over four years for Melbourne Convention Bureau
  3. $4 million over four years for Business Events Victoria

  IMMEDIATE SUPPLY PRIORITIES
  4. $235 million for the Regional Tourism Infrastructure Fund, including
     funding for the ‘Sovereign Hill: Beyond Fifty’ Project
  5. $4.5 million for the Bendigo Airport Terminal Redevelopment
  6. $5 million for Upgrades to the Queenscliff and Sorrento Ferry Terminals
  7. Use the Victorian Regional Tourism Review to develop a dedicated
     Nature-Based Tourism Strategy for Victoria
  8. Commit $1 million to Master Planning for the Croajingolong National Park
     to complete the Four Iconic Walks of Victoria

  SUPPLY PRIORITIES WITHIN THE FOUR-YEAR FORWARD ESTIMATES
  9. Ensure the Federation Square Review develops a detailed and costed
     Masterplan for the long-term use and development of Federation Square
  10. $86 million over four years for the Werribee Open Range Zoo Expansion

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  DEMAND: DRIVING                                                                                     $160m
  LONGEVITY FOR VICTORIA                                                                              investment over four
                                                                                                      years to unlock demand-
                                                                                                      driving potential

  RECOMMENDATION:
  Invest $160 million over four years to unlock Visit Victoria’s demand-
  driving potential
  Visit Victoria, the State’s chief demand-driving body has delivered important outcomes
  for the State’s Visitor Economy and become a highly reputable organisation for connecting
  Victoria to the national and international visitor markets. Since its inception, Visit Victoria
  has executed marketing campaigns across intrastate, interstate and international markets
  and the momentum for further success is growing; however, there are risks in not diversifying
  our focus and not investing for the future.

  As an example, for the year-ending September 2018, international overnight expenditure from
  China in Victoria grew by 20% year on year to reach in excess of $3.2 billion. Chinese visitor
  expenditure now accounts for almost 40% of all international expenditure in Victoria and is
  bigger than the next nine overseas markets combined. Visit Victoria’s recent Chinese campaign
  and other initiatives have led to significant economic success, however there is
  now a clear risk of over-reliance on the one market. Traditional markets including New
  Zealand, the United Kingdom and the USA all declined in international overnight expenditure
  over the same period, and these are the markets that have traditionally stayed longer and
  dispersed more widely into our regional areas. While China remains a critical feeder for our
  international performance, Visit Victoria must be properly resourced to diversify with adequate
  spend across a broad range of markets to minimise over-reliance on any one market.

  Our State’s chief demand driving body must be given the long-term security it needs to carry
  out its full mandate with confidence. Visit Victoria was created to harness Victoria’s attraction
  efforts to the world and it is imperative that our approach to funding match the intent of Visit
  Victoria’s inception.

  This submission is seeking $40 million per annum over the four years of the forward
  estimates to ensure the future effectiveness of the State’s pre-eminent marketing body,
  Ideally, this allocation would form part of the organisation’s base appropriation over
  the coming four years to protect its position within the operating budget.

  The Victorian Government has acknowledged the important role that Regional Tourism
  Boards and Destination Melbourne play in destination management, industry and product
  development and marketing through the allocation of responsibilities to these organisations
  in the Visitor Economy Strategy. Continued support of funding the Regional Tourism Boards
  and Destination Melbourne is required to ensure they remain effective in the work they
  undertake on behalf of the industry.

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DEMAND: DRIVING LONGEVITY FOR VICTORIA continued

RECOMMENDATION:
Invest $50 million over four years to enable strategic bidding of major business
events to Melbourne
                                                                                                          $50m
                                                                                                          investment over four
Melbourne is fast gaining an international reputation as Australia’s most talented, knowledgeable         years for strategic
and innovative city. The thriving conferences and business events sector plays an important role          bidding
in maintaining this reputation. A strong pipeline of business events fosters knowledge sharing
between Government and corporate ecosystems and creates new pathways of trade and investment.
The upcoming Union International des Transports Des Publics (UITP) Summit in 2021 is an excellent
example of a globally recognised business event that will be held against a backdrop of the State’s       $4m
largest ever public transport growth agenda. This event will create valuable connections between          investment over four
industries and businesses and ultimately, generate economic and knowledge capital for Victoria.           years to unlock regional
                                                                                                          business events
Business Events are the highest yielding sector of our Visitor Economy, contributing $11.2 billion
                                                                                                          potential
in economic benefit to the State and generating over 92,000 jobs annually. As well, an increase
in business events to our State delivers additional opportunities for dispersing delegates to areas
beyond Melbourne.

Bidding for major global conferences and summits, however, is highly competitive on the global
stage. The Melbourne Convention Bureau must be able to confidently bid for events in the global
marketplace to realise economic benefits for the State over the next 10 to 15 years.

RECOMMENDATION:
Invest $4 million over four years to unlock Business Events Victoria’s potential
as the State’s only specialist marketing body for business events to regional
Victoria
The business events sector was worth an estimated $475 million to the Regional Victoria visitor
economy in 2016 and supported 3,127 jobs. Business Events Victoria (BEV) is the dedicated
convention bureau for driving business events into regional Victoria and is a unique model across
Australia that continues to be looked at with envy by other states.

BEV has been successfully representing, marketing and promoting the regional business events
industry for over 21 years. Experience over this time, reinforces that there remains a critical need
for a dedicated body whose sole purpose is to secure business events for regional Victoria.

To ensure Regional Victoria remains at the forefront of the business events sector nationally, VTIC
is seeking an investment of $4 million over four years to support the work of Business Events Victoria.
This investment will result in an increased economic impact to the State’s visitor economy in excess
of $75 million. This investment will also ensure Victoria’s competitive advantage in securing regional
business events and maximise the use of new and existing regional infrastructure. Most importantly,
the efforts of BEV make a direct contribution to offsetting seasonality and mid-week vacancies, which
perennially impacts regional economies.

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  SUPPLY:                                                                                             $235m
  WORLD-CLASS PRODUCTS                                                                                investment over

  AND EXPERIENCES IN VICTORIA                                                                         four years to develop
                                                                                                      tourism infrastructure
                                                                                                      in regional Victoria

  IMMEDIATE PRIORITIES FOR THE SECTOR

  RECOMMENDATION:
  $235 million over four years to support development of tourism
  infrastructure in regional Victoria, including $34 million for the ‘Sovereign
  Hill: Beyond Fifty’ Project
  The Government’s intent in establishing the Regional Tourism Infrastructure Fund (RTIF) was
  a “pathway to accelerate delivery of regional Victoria’s high value tourism projects identified
  through a regional tourism pipeline”. The Government’s previous $103 million investment
  into RTIF has been an overwhelming success in achieving its primary objectives to:

  •    Increase visitation to regional Victoria and visitor yield;
  •    Boost regional tourism investment; and
  •    Drive new jobs across regional Victoria.

  Across the State, many important regional tourism infrastructure projects will reap the
  benefits of this fund and stimulate flow-on economic impact for their local communities.
  These include:

  •    $48 million upgrade to Phillip Island Nature Park will create 620 new jobs a year including
       around 110 construction personnel during redevelopment. The park attracts over 600,000
       visitors a year and this project is expected to increase visitation by 20%;
  •    $8 million towards the Budj Bim Cultural Landscape Masterplan; AND
  •    $2.5 million towards the Great Stupa of Universal Compassion in Bendigo

  Many vital infrastructure projects in regional Victoria are at various stages in terms of their
  maturity and readiness for development. A competitive fund of this nature will support
  a strong ongoing regional tourism pipeline and encourage private sector investment in
  innovation and critical infrastructure. Projects such as these will play a vital role in ensuring
  that visitors to our regional areas will have more reasons to stay longer and spend more.

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SUPPLY: WORLD-CLASS PRODUCTS AND EXPERIENCES IN VICTORIA continued

Reinstituting this fund is vital to regional Victoria being able to deliver the quality experiences that
are expected from today’s global consumers and could effectively support outcomes recommended
from the Regional Tourism Review that has been called for by Government. Victoria is already losing          $4.5m
ground when it comes to international spend in our regional areas. There have been 4 quarters of             investment for Bendigo’s
decline over the past 12 months in international spend to Regional Victoria, sitting now at 7 cents          Airport Terminal
of every international dollar spent, being spent in a regional area. In stark contrast, at a national        redevelopment

level, that figure is 14.5 cents of every international dollar spent is in Regional Australia.

The ‘Sovereign Hill: Beyond Fifty’ project will deliver a suite of new and exciting infrastructure that
will enhance the visitor experience at one of Victoria’s most treasured tourism icons and boost regional
overnight stay and spending. It is a “once in a generation” transformation of the Museum that coincides
with the 50th (Golden) Anniversary of Sovereign Hill in 2020. The multi-stage development will deliver
a new world-class entry building and arrival experience, refurbishment of the Gold Museum in Ballarat
and a new Big Events Building for major functions, conferences and corporate events.

The project is expected to boost annual visitation to Sovereign Hill from the current 800,000 to
1 million visitors by 2025/26 and attract even more international visitors to the broader region.

The total project commitment is for $50 million. With Sovereign Hill contributing $7 million through
capital fundraising and the Federal Government committing $9 million to support this project,
a further $34 million commitment is required from State Government to fully realise this development.
The project will generate 193 new jobs for the region, will contribute $145.6 million to the Victorian
economy and will provide a $2.50 : $1.00 return on investment.

RECOMMENDATION:
$4.5 million for the redevelopment of Bendigo’s Airport Terminal
From March 2019, Qantas will begin offering a direct Bendigo to Sydney return service six days
a week, which is a game-changing development for the region. Regional aviation is a critical growth
market for our visitor economy as it focuses on core domestic and international markets and
provides direct and more efficient access for visitors to our regions.

To enable Qantas’ expansion to Bendigo and grow this market, a redeveloped terminal building
is needed to meet current aviation and safety standards. The project will deliver a raft of new
passenger facilities and is expected to generate up to 40 direct and indirect local jobs during
construction and 53 jobs through the local economy once operational. Importantly, the
opportunities realised from visitors not needing to travel to Melbourne as the initial point of entry
to the State will result in greater access to the region’s attractions, nature and food and wine offering.
This direct service also opens easier connections to other regional infrastructure developments such
as the Grampians Peak Trail and the proposed Echuca Entertainment Precinct.

In addition, with the recent announcement that the RMIT Flight Training School is establishing
a presence in Regional Victoria, and that they have chosen Bendigo as the site for this crucial training,
the improvement of Bendigo Airport becomes even more vital. It is projected they will commence
training in Bendigo from July this year.

This redevelopment project is also seeking $4.395 million from the Federal Government and the City
of Greater Bendigo has committed $1 million to the project.

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SUPPLY: WORLD-CLASS PRODUCTS AND EXPERIENCES IN VICTORIA continued

RECOMMENDATION:
The Queenscliff and Sorrento Ferry Terminals – $5 million
                                                                                                        $5m
                                                                                                        investment for
The Queenscliff-Sorrento ferry is the busiest passenger and car ferry service in Australia. Over the    Ferry Terminals
next 13 years, there is projected to be an extra 3.7 million people visiting the Mornington Peninsula
region every year. The ferry docks currently suffer from inadequate facilities, shelter and traffic
congestion.

The Two terminals are an important part of the visitor arrival and departure experience and their
redevelopment helps take this product from a passenger ferry to a world-class tourism experience
across the iconic Port Phillip Bay. The industry welcomed the Federal Government’s funding
announcement towards this project and is urging State Government investment in this critical piece
of infrastructure to our regional dispersal and performance.

While this submission is requesting $5 million from the State Government, this development is
actually a $36 million project with $10 million already committed by the Federal Government, $20
million committed by Searoad Ferries and $1 million committed by the Mornington Peninsula Shire.

The project will create 188 new jobs during construction and 853 new jobs over the post-construction
period up to 2032. Furthermore, the development will inject $47.5
million into the local economy during construction, and an
additional $67.3 million over the post-construction period.

RECOMMENDATION:
Use the Victorian Regional Tourism
Review to develop a dedicated Nature-
Based Tourism Strategy for Victoria
VTIC has welcomed the Victorian Government’s recently
announced Regional Tourism Review which will examine ways
to ensure our regions benefit from increased international
expenditure and overnight visitation.

While there are several ways to support tourism in the regions,
a major opportunity lies in leveraging Victoria’s significant nature-based
tourism strengths. Nature-Based tourism is one of the Victorian Visitor
Economy’s most prized assets and unlike much of Australia, visitors can
access a diverse collection of nature experiences within proximity
to a major metropolitan centre. Nearly 70 per cent of the almost 8 million
visitors to Australia in 2017 engaged in some form of nature-based activity.

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SUPPLY: WORLD-CLASS PRODUCTS AND EXPERIENCES IN VICTORIA continued

At a time when competitor states are making significant in-roads in showcasing their natural wonders
to the world, there is a compelling need for Victoria to have its own dedicated Nature-Based Tourism
Strategy to capture a greater share of the visitor dollar, especially in our regions. Such a Strategy will:   $1m
                                                                                                              to complete four Iconic
•    Harness and bring together regional Victoria’s destination plans under a single vision
                                                                                                              Walks of Victoria
     for the State;
•    Arrest the downward trend of overnight international expenditure in regional Victoria, which
     currently stands at under 7% of total overnight international expenditure – that same figure
     at the national level is 14.5 cents of every international dollar being spent in regional areas;
•    Provide the domestic and international visitor markets with a more compelling and engaging
     proposition for Victoria, that aligns with modern visitor expectations of Australia.

We therefore urge the Victorian Government to use the Regional Tourism Review to develop
and deliver an informed Nature-Based Strategy to guide the state’s supply side needs in creating
and delivering compelling natural experiences across Victoria.

RECOMMENDATION:
Completion of the Four Iconic Walks of Victoria by committing $1 million
to Master Planning for the Croajingolong National Park
Victoria is fast becoming Australia’s premier bushwalking and hiking destination, but further
investment is needed to fully capitalise on this unique nature-based tourism opportunity.
The “Walk Victoria’s Icons” is an important strategy that showcases Victoria’s natural landscapes,
wildlife and cultural values and generates tourism dollars for the State by providing further avenues
for visitor spending.

The Croajingolong Coastal Wilderness Walk is an “Iconic” walk of Victoria that needs Government
support to provide a significant boost for Victoria’s East Gippsland region. VTIC is recommending
an allocation of $1 million for the master planning to commence around the final piece to complete
our Four Iconic Walks of Victoria.

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  SECTOR PRIORITIES                                                                              $86m
  WITHIN THE FOUR-YEAR                                                                           over five years for

  FORWARD ESTIMATES                                                                              Werribee Open Range
                                                                                                 Zoo expansion

  RECOMMENDATION:
  Ensure the Federation Square Review develops a detailed and costed
  Masterplan for the long-term use and development of Federation Square
  The recently announced review to consider Federation Square’s future is welcome.
  It provides not only a timely opportunity to examine Federation Square’s financial and
  governance arrangements, but critically re-think the future vision of the iconic precinct
  to ensure it continues to grow as an innovative and exciting place for our community.

  VTIC urges the Victorian Government to use the review to develop a holistic masterplan
  for the square’s next twenty years. This must be undertaken through comprehensive analysis
  of all the cultural and economic factors affecting the square and in close consultation with
  business and the wider community.

  A key focus of the master planning process must be on determining ways to further
  strengthen connections between Melbourne’s sporting and cultural precincts, grow tourism
  visitation and strike the best balance between commercial and civic use.

  Given that there has not been any significant investment in capital works and maintenance
  of the Federation Square site for nearly two decades, the masterplan must also determine
  the appropriate level of recurrent government funding to support its public program
  and maintenance into the future.

  RECOMMENDATION:
  $86 million over five years for the expansion of Werribee Open Range Zoo
  The proposed Werribee Open Range Zoo (WORZ) Expansion involves a total investment
  of $86m over a five-year period, with the goal of creating Australia’s premier open range
  zoo leisure experience and helping to reshape the existing experience. The project, due
  for completion in December 2023, will serve both the local burgeoning population as well
  as the growing domestic and international tourist market to the region. With direct air
  services on Air Asia now arriving at Avalon airport, creating compelling experiences in the
  region is vital to support the growth of those services.

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SECTOR PRIORITIES WITHIN THE FOUR-YEAR FORWARD ESTIMATES continued

The proposed 5-year investment will significantly increase the attractions and activities at WORZ
and will be delivered in stages. The early projects will improve overall visitor capacity and
visitor flows within the zoo through additional exhibits, visitor amenities, widening of paths and
dispersing of visitors across the zoo. These works are required in the early stages to prepare for the
Elephant Sanctuary development, ensuring the zoo can manage the increased visitation expected
from this exhibit.

An Economic Contribution Study by Ernst Young estimates that, during the 5-year construction
phase, the expansion will generate an average of $17.3m in direct output and $5.8m in value added
each year, while directly supporting 41 jobs per year over the period.

The WORZ Expansion is expected to increase visitation to over one million visitors by 2023-24 when
the Elephant Sanctuary is completed, with over 113,000 of those visitors coming from interstate
and overseas.

The Cost Benefit Analysis shows that the expansion will provide a significant economic return
on investment, with $2.20 in economic benefits provided for every dollar invested.

VTIC 2019/2020 STATE BUDGET SUBMISSION
Level 3
150 Collins St
Melbourne 3000

(03) 8662 5425
info@vtic.com.au
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