STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania

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STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
STR ATEGIC
DIRECTIONS
2018 –2021

www.linc.tas.gov.au
STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
C O N N E C T I N G TA S M A N I A N S TO                                                   OUR PURPOSE
      K N OW L E D G E , I D E A S A N D C O M M U N I T Y
    T H RO U G H O U R L I B R A R I E S A N D A RC H I V E S
                                                                                                    To connect Tasmanians to knowledge, ideas and
                                                                                                     community through our libraries and archives.

LINC Tasmania continues to be a               equality, improved economic prosperity
unique organisation, offering                 and a more sustainable environment.
contemporary library and archive
                                              The 2030 Agenda also recognises the
services, and preserving Tasmania’s
documentary heritage for present
                                              need to develop ‘knowledge societies’,                      O U R VA L U E S
                                              where everyone has the opportunity
and future generations.
                                              to learn and engage with others. LINC
Strategic Directions 2018–2021 will           Tasmania does this by providing free                   ASPIRATION – A culture of high expectations.
guide our future work, particularly as        access to inclusive spaces, learning,
technology and changes in community                                                      RESPECT – Respecting ourselves, others, our past and our environment.
                                              information and the internet. In
expectations redefine library services        recognition of the growing need for            COURAGE – Seeking opportunities and embracing challenges.
globally. As we respond to local,             all of us to effectively use technology,                GROWTH – Always learning and improving.
national and international trends and
                                              LINC Tasmania will focus its efforts
feedback from our many stakeholders,
                                              on helping more people get online,
we will continually review and revise it.
                                              thereby helping to create a more
We are incredibly proud of Tasmania’s         digitally literate Tasmania.
extensive library network and the fact
that many Tasmanians value the services       Our rich digital and physical heritage
that enrich their lives – whether it be       collections, such as our internationally
for recreation, learning, discovering         recognised convict records, position
our past, researching family history,         LINC Tasmania as a leading cultural
or simply connecting with others.             institution. We are committed to
                                              continuing the important work that
The role of libraries continues to evolve,
                                              goes into ensuring these items are
and their contribution to community
                                              preserved for future generations.
cohesion cannot be underestimated.
The United Nation’s 2030 Agenda for           We look forward to continuing to
Sustainable Development recognises            build a strong reputation as welcoming,
libraries as contributing to greater social   contemporary and accessible to all.

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STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
1.                                                 2.
                           OUR AIMS

                                                   TO ENABLE UNIVERSAL                                 TO CONNECT COMMUNITIES
                                                   ACCESS AND PARTICIPATION
                                                                                                       We will do this by:
                                                   We will do this by:                                 • giving all Tasmanians the opportunity
                                                   • being accessible and welcoming                      to engage in today’s digital world
                                                       to everyone                                     • developing partnerships and
                                                   • delivering services that are highly                 collaborations that benefit the
                                                       valued and supported through                        individuals and communities we serve
                                                       partnerships, promotion and advocacy            • engaging volunteers to play a vital
                                                   • keeping people at the centre of our                 role in supporting and extending
                                                       decisions, programs and services                    our services
                                                   • making our collections easily accessible,       • having collections that allow Tasmanians
                                                       open and well-used.                                 to explore their diverse social and
                                                                                                           cultural histories and interests.
                                                   We will measure our success through:
                                                                                                       We will measure our success through:
                                                   • the percentage of the population who
                                                       are LINC Tasmania members                       • the level of satisfaction of people
                                                   • the percentage of people who are                   supported by programs that focus
                                                       satisfied with LINC Tasmania services              on digital inclusion

                                                   • the access and use of our collections,          • the level of satisfaction of people
                                                       specifically:                                      supported by partnerships developed
                                                                                                          by LINC Tasmania
                                                     - the number of library loans per
                                                        lending item per annum                         • the percentage of volunteers who feel
                                                                                                           they make a positive contribution to
                                                     - the percentage of the archive and                  their community
                                                        heritage collection that is digitised
                                                                                                       • the number of visits to our archive and
                                                     - the percentage of people who                       heritage pages on www.linc.tas.gov.au.
                                                        reported that they found what they
                                                        were looking for in our collections.

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STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
3.
                                                   TO CHAMPION LIFELONG
                                                   LEARNING
                                                                                                      4.
                                                                                                       TO STRENGTHEN
                                                                                                       ORGANISATIONAL
                                                                                                       EFFECTIVENESS
                                                   We will do this by:
                                                                                                       We will do this by:
                                                   • empowering individuals to develop
                                                       new skills and knowledge and value              • creating a high-performing workforce
                                                       lifelong learning                                   that can adapt to a changing
                                                   • supporting Tasmanians to develop                    environment through continuous
                                                       skills to use digital technologies and              improvement
                                                       information effectively                         • individually taking responsibility for
                                                   • playing a vital role in supporting                  building our skills and knowledge to
                                                       literacy and numeracy development                   improve our performance
                                                       at every life stage                             • being proud of what we do.
                                                   • inspiring new ideas, creativity and
                                                       connections through our programs                We will measure our success through:
                                                       and services.                                   • the percentage of staff who report they
                                                                                                           experience overall job satisfaction
                                                   We will measure our success through:
                                                                                                       • the percentage of staff who feel they
                                                   • attendance in our programs and events,               have the skills and knowledge to deliver
                                                      per capita per annum                                 high-quality services to the community.
                                                   • the percentage of people who report
                                                      satisfaction with what they learnt
                                                      through a LINC Tasmania service
                                                      or program
                                                   • the percentage of people who feel
                                                      more confident using digital technology
                                                      after receiving support from LINC
                                                      Tasmania staff (including volunteers),
                                                      or participating in courses.

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STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
WE PROUDLY
                                        CONNECT PEOPLE
                                        TO INFORMATION,
                                        LEARNING, EACH
                                        OTHER AND TASMANIA’S
                                        RICH HISTORY.

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STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
O U R 2 018 F O C U S                                                                                   ABOUT US
• To find ways to gather the views and    • To build partnerships that help us            Tasmania has been at the forefront of
   input of a broader range of people to      support and advocate for digital inclusion.   library services, establishing Australia’s
   enhance our clients’ experiences.       • To develop a workforce plan to maintain       very first library in 1825. We are also
• To inspire people to connect to our        a culture of change and meet future           the first state in Australia to deliver an
   collections in different ways.             staffing needs and skill development.         integrated library and archive network
                                                                                            – today delivering services from over
• To build the profile of LINC Tasmania   • To equip our organisation to keep pace        50 sites statewide, as well as online.
  as a major cultural icon.                   with the digital world.
                                                                                            We are Tasmania’s statewide publicly
                                                                                            funded library and archive service; part of
                                                                                            the Tasmanian Department of Education.
                                                                                            LINC Tasmania enables personal learning,
                                                                                            growth and community connections. It
                                                                                            provides contemporary library services
                                                                                            through its accessible, inclusive and
                                                                                            welcoming places for everyone – people
                                                                                            of all ages, interests and needs. This            documentary heritage of Tasmania’s
                                                                                            includes offering:                                past and future generations, and serve
                                                                                                                                              as the continuing memory of Tasmania’s
                                                                                            • an extensive collection of lending
                                                                                                                                              government and people. Our archival
                                                                                               items, including books, magazines, CDs,
                                                                                                                                              material is so extensive it could line the
                                                                                               DVDs, audio-books, and eResources
                                                                                                                                              road from Bridgewater to the Hobart
                                                                                            • online sources of information, including       CBD. We are committed to digitising
                                                                                               databases and heritage collections             our heritage items to make them more
                                                                                            • research and information services              discoverable online, to anyone around
                                                                                                                                              the world.
                                                                                            • computers, free access to the
                                                                                               internet and support in their use              As well as providing opportunities for
                                                                                                                                              lifelong learning, social interactions and
                                                                                            • flexible spaces for individual study,
                                                                                                                                              cultural inspiration, our services and
                                                                                               recreation and group activity
                                                                                                                                              programs directly contribute to our
                                                                                            • a variety of programs, services                state’s growth, with an economic impact
                                                                                               and events for adults, children and            of over $130 million annually.
                                                                                               young people.
                                                                                                                                              More information is available at
                                                                                            Through the Tasmanian Archive and                 www.linc.tas.gov.au
                                                                                            Heritage Office, we preserve the

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STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
www.linc.tas.gov.au
STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
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