STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania

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STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
STR ATEGIC
DIRECTIONS
2018 –2021

www.linc.tas.gov.au
STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
C O N N E C T I N G TA S M A N I A N S TO
      K N OW L E D G E , I D E A S A N D C O M M U N I T Y
    T H RO U G H O U R L I B R A R I E S A N D A RC H I V E S

LINC Tasmania continues to be a               equality, improved economic prosperity
unique organisation, offering                 and a more sustainable environment.
contemporary library and archive
                                              The 2030 Agenda also recognises the
services, and preserving Tasmania’s
                                              need to develop ‘knowledge societies’,
documentary heritage for present
                                              where everyone has the opportunity
and future generations.
                                              to learn and engage with others. LINC
Strategic Directions 2018–2021 will           Tasmania does this by providing free
guide our future work, particularly as        access to inclusive spaces, learning,
technology and changes in community           information and the internet. In
expectations redefine library services        recognition of the growing need for
globally. As we respond to local,             all of us to effectively use technology,
national and international trends and
                                              LINC Tasmania will focus its efforts
feedback from our many stakeholders,
                                              on helping more people get online,
we will continually review and revise it.
                                              thereby helping to create a more
We are incredibly proud of Tasmania’s         digitally literate Tasmania.
extensive library network and the fact
that many Tasmanians value the services       Our rich digital and physical heritage
that enrich their lives – whether it be       collections, such as our internationally
for recreation, learning, discovering         recognised convict records, position
our past, researching family history,         LINC Tasmania as a leading cultural
or simply connecting with others.             institution. We are committed to
                                              continuing the important work that
The role of libraries continues to evolve,
                                              goes into ensuring these items are
and their contribution to community
                                              preserved for future generations.
cohesion cannot be underestimated.
The United Nation’s 2030 Agenda for           We look forward to continuing to
Sustainable Development recognises            build a strong reputation as welcoming,
libraries as contributing to greater social   contemporary and accessible to all.

2 LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021
STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
OUR PURPOSE
           To connect Tasmanians to knowledge, ideas and
            community through our libraries and archives.

                 O U R VA L U E S
            ASPIRATION – A culture of high expectations.
RESPECT – Respecting ourselves, others, our past and our environment.
    COURAGE – Seeking opportunities and embracing challenges.
             GROWTH – Always learning and improving.

                             LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021 3
STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
OUR AIMS

4 LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021
STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
1.
TO ENABLE UNIVERSAL
ACCESS AND PARTICIPATION
                                                   2.
                                                    TO CONNECT COMMUNITIES

                                                    We will do this by:
We will do this by:                                 • giving all Tasmanians the opportunity
• being accessible and welcoming                      to engage in today’s digital world
    to everyone                                     • developing partnerships and
• delivering services that are highly                 collaborations that benefit the
    valued and supported through                        individuals and communities we serve
    partnerships, promotion and advocacy            • engaging volunteers to play a vital
• keeping people at the centre of our                 role in supporting and extending
    decisions, programs and services                    our services
• making our collections easily accessible,       • having collections that allow Tasmanians
    open and well-used.                                 to explore their diverse social and
                                                        cultural histories and interests.
We will measure our success through:
                                                    We will measure our success through:
• the percentage of the population who
    are LINC Tasmania members                       • t he level of satisfaction of people
• the percentage of people who are                  supported by programs that focus
    satisfied with LINC Tasmania services             on digital inclusion

• the access and use of our collections,          • t he level of satisfaction of people
    specifically:                                     supported by partnerships developed
                                                      by LINC Tasmania
  - the number of library loans per
     lending item per annum                         • the percentage of volunteers who feel
                                                        they make a positive contribution to
  - t he percentage of the archive and                 their community
     heritage collection that is digitised
                                                    • the number of visits to our archive and
  - t he percentage of people who                      heritage pages on www.linc.tas.gov.au.
     reported that they found what they
     were looking for in our collections.

                                             LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021 5
STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
6 LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021
STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
3.
TO CHAMPION LIFELONG
LEARNING
                                                   4.
                                                    TO STRENGTHEN
                                                    ORGANISATIONAL
                                                    EFFECTIVENESS
We will do this by:
                                                    We will do this by:
• empowering individuals to develop
    new skills and knowledge and value              • creating a high-performing workforce
    lifelong learning                                   that can adapt to a changing
• supporting Tasmanians to develop                    environment through continuous
    skills to use digital technologies and              improvement
    information effectively                         • individually taking responsibility for
• playing a vital role in supporting                  building our skills and knowledge to
    literacy and numeracy development                   improve our performance
    at every life stage                             • being proud of what we do.
• inspiring new ideas, creativity and
    connections through our programs                We will measure our success through:
    and services.                                   • the percentage of staff who report they
                                                        experience overall job satisfaction
We will measure our success through:
                                                    • the percentage of staff who feel they
• attendance in our programs and events,               have the skills and knowledge to deliver
   per capita per annum                                 high-quality services to the community.
• the percentage of people who report
   satisfaction with what they learnt
   through a LINC Tasmania service
   or program
• the percentage of people who feel
   more confident using digital technology
   after receiving support from LINC
   Tasmania staff (including volunteers),
   or participating in courses.

                                             LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021 7
STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
8 LINC TASMANIA DIRECTIONS 2018 –2021
STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
WE PROUDLY
CONNECT PEOPLE
TO INFORMATION,
LEARNING, EACH
OTHER AND TASMANIA’S
RICH HISTORY.

    LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021 9
STRATEGIC DIRECTIONS 2018-2021 - www.linc.tas.gov.au - Libraries Tasmania
O U R 2 018 F O C U S
• To find ways to gather the views and    • To build partnerships that help us
   input of a broader range of people to      support and advocate for digital inclusion.
   enhance our clients’ experiences.       • To develop a workforce plan to maintain
• To inspire people to connect to our        a culture of change and meet future
   collections in different ways.             staffing needs and skill development.
• To build the profile of LINC Tasmania   • To equip our organisation to keep pace
  as a major cultural icon.                   with the digital world.

10 LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021
ABOUT US
Tasmania has been at the forefront of
library services, establishing Australia’s
very first library in 1825. We are also
the first state in Australia to deliver an
integrated library and archive network
– today delivering services from over
50 sites statewide, as well as online.
We are Tasmania’s statewide publicly
funded library and archive service; part of
the Tasmanian Department of Education.
LINC Tasmania enables personal learning,
growth and community connections. It
provides contemporary library services
through its accessible, inclusive and
welcoming places for everyone – people
of all ages, interests and needs. This            documentary heritage of Tasmania’s
includes offering:                                past and future generations, and serve
                                                  as the continuing memory of Tasmania’s
• an extensive collection of lending
                                                  government and people. Our archival
   items, including books, magazines, CDs,
                                                  material is so extensive it could line the
   DVDs, audio-books, and eResources
                                                  road from Bridgewater to the Hobart
• online sources of information, including       CBD. We are committed to digitising
   databases and heritage collections             our heritage items to make them more
• research and information services              discoverable online, to anyone around
                                                  the world.
• computers, free access to the
   internet and support in their use              As well as providing opportunities for
                                                  lifelong learning, social interactions and
• flexible spaces for individual study,
                                                  cultural inspiration, our services and
   recreation and group activity
                                                  programs directly contribute to our
• a variety of programs, services                state’s growth, with an economic impact
   and events for adults, children and            of over $130 million annually.
   young people.
                                                  More information is available at
Through the Tasmanian Archive and                 www.linc.tas.gov.au
Heritage Office, we preserve the

                                           LINC TASMANIA STR ATEGIC DIRECTIONS 2018 –2021 11
www.linc.tas.gov.au
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