Student Services - Herefordshire and Ludlow College

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Student Services - Herefordshire and Ludlow College
Student
Services
Student Services - Herefordshire and Ludlow College
Bev Jackson
Head of Student Services
b.jackson@hlnsc.ac.uk                     0800 032 1986

Nikki Honeyman
Learning Support Coordinator
honeymann@hlcollege.ac.uk                 01432 365 546

Jane Eggar
Admissions
admissions@hlcollege.ac.uk                01432 352 235

Sarah Harris
Student HUB Coordinator
harriss@hlcollege.ac.uk                   01432 365 431
Student HUB Holme Lacy
hllrc@hlcollege.ac.uk                     01432 870 055

Ali Wells
Safeguarding Coordinator
wellsa@hlcollege.ac.uk     01432 365 356 / 07790 833 601

Marketing Team
events@hlcollege.ac.uk                    01432 365 433

Finance Team
finance@hlcollege.ac.uk                   0800 032 1986
Student Services - Herefordshire and Ludlow College
LEARNING SUPPORT                                     STUDENT FINANCE                                                                                                                                       PARKING
                                                                                                                                                                                                                                                                                                                   HEREFORD
The College has a dedicated team in
place to support students with diverse
                                                                                                                                                                                                Students displaying valid parking permits are
                                                                                                                                                                                                allowed to park at the College. Annual permits
                                                                                                                                                                                                                                                                                                                   UNIVERSITY CENTRE
needs, including: dyslexia, mental health                                                                                                                                                       can be ordered on the College website and
difficulties, Autistic Spectrum Disorder, visual                                                                                                                                                can be collected and paid for at the relevant                                                                      Run in partnership with the University of
and hearing impairment, mobility difficulties,                                                                                                                                                  campus’ LRC.                                                                                                       Worcester, the Centre acts as an educational
general learning difficulties and medical                                                                                                                                                                                                                                                                          and cultural hub, aiming to raise educational
conditions. We also offer drop-in support                                                                                                                                                       At the Hereford Campus, all students are                                                                           aspirations in Herefordshire and encourage
during directed study.                                                                                STUDENT FACILITIES                      SAFEGUARDING                                      required to park in car park A. This is on a first   TRANSPORT                                                     increased participation in higher education.
                                                                                                                                                                                                                                                                                                                   The Centre offers university-level courses at the
                                                                                                                                                                                                come first served basis and having a permit
Nikki Honeyman                                                                                                                                                                                  does not guarantee a parking space. When                                                                           College and free public lectures.
                                                                                                        • Eden hair & beauty therapy salon    The College is committed to safeguarding                                                               If you are aged between 16 and 19 you may
Learning Support Coordinator                                                                            • Nursery                             and ensuring that everyone feels safe here.       parking is not available in car park A, you must     be eligible to purchase a travel pass through
01432 365 546                                                                                                                                                                                   park offsite.                                                                                                      For further info visit www.hlcollege.ac.uk
                                                                                                        • Cider Orchard Restaurant            If you have any concerns regarding your                                                                the local council. If you live outside the county,
honeymann@hlcollege.ac.uk                                                                               • Hereford Campus ground floor        well-being, safety, or that of others, contact:                                                        contact your local county council for more
                                                                                                          hot & cold refreshments                                                               At the Holme Lacy Campus, students can park          information. If you require assistance with
                                                         www.hlcollege.ac.uk                            • Holme Lacy Campus Straw Bale Café   Ali Wells                                         in any designated parking space.                     public transport, or advice on routes available
                                                                                                                                              Safeguarding Coordinator                                                                               in Herefordshire, visit our website www.

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                                                   Take a look at our website or give us a call for                                                                                             Both campuses have bike racks where                  hlcollege.ac.uk or contact:
                                                                                                      Facilities are not campus specific,     07790 833 601
                                                   further information on the following schemes:                                                                                                bicycles can be left at the owner’s risk.
                                                                                                      they can be used by all HLC students.   wellsa@hlcollege.ac.uk
                                                     •   Care to Learn (childcare & travel costs)                                                                                                                                                    Post 16 Transport Department
                                                     •   EMA / WGLGFE (if you live in Wales)                                                                                                                                                         Herefordshire Council 01432 260 928                                           OMMEND
                                                                                                                                                                                                                                                                                                                      “I WOULD REC
                                                     •   16-19 Bursary Scheme                                                                                                                                                                                                                                                        A FRIEND”
                                                     •   Adult Learner Support Fund                                                                                                                                                                  Visit the council website to apply for a travel pass online        MY COURSE TO
                                                                                                                                                                                                                                                     www.herefordshire.gov.uk
                                                     •   Meal cards                                                                                                                                                                                                                                                             Learner voice survey 2019/20
Student Services - Herefordshire and Ludlow College
YOUR POCKET GUIDE TO:                                                                                                                                   GROUP TUTORIALS                                                                                                                                                                                         LEARNER VOICE                                                                            REPORTING ABSENCE
                                                                                                                                                                                                        STUDENT                                           LEARNING
                   Student                                                                                                                            Each student participates in group tutorials      SUPPORT ADVISER                                   RESOURCE CENTRE                                                                                  Are you interested in helping us shape the                                                     To report a student absence, contact the

                   Services                                                                                                                           on a variety of subjects, which are facilitated
                                                                                                                                                      by the Student HUB. Tutorials are designed to
                                                                                                                                                      inform and develop your understanding of the
                                                                                                                                                                                                        The Student Support Adviser is available for      The College has an LRC at each campus with a
                                                                                                                                                                                                                                                                                                                                                           learning experience for all of our learners?
                                                                                                                                                                                                                                                                                                                                                           Become a Student Rep and have your say.
                                                                                                                                                                                                                                                                                                                                                                                                                                                          College by phone or email.

                                                                                                                                                                                                                                                                                                                                                                                                                                                          0800 032 1986
                                                                                                                                                                                                        students to talk to, offering emotional support   wide collection of resources including:
                                                                                                                                                      world around you. You will also be allocated a    and giving advice and guidance in the form of                                                                                                      Please see your personal tutor or a member                                                     absence@hlcollege.ac.uk
                                                                                                                                                      personal tutor during your time at the College.                                                       •   Books, journals, e-books, e-journals                                                       of the Student Services team for further
                                                                                                                                                                                                        one-to-one sessions.
                                                                                                                                                                                                                                                            •   Careers information                                                                        information about this role.                                                                   Please ensure that you leave your full name,
                                                   YOUR STUDENT ID                                    STUDENT HUB                                                                                       For advice and guidance, please contact
                                                                                                                                                                                                                                                            •
                                                                                                                                                                                                                                                            •
                                                                                                                                                                                                                                                                Computer desks
                                                                                                                                                                                                                                                                Study desks
                                                                                                                                                                                                                                                                                                             GET INVOLVED                                                                                 CAREERS                                         date of birth, course title and the name of
                                                                                                                                                                                                        a member of the Student Services team.                                                                                                                        WE NEED YOUR VOICE                                                                  your tutor.
                                                                                                                                                                                                                                                            •   Stationery to purchase
                                                   Your student ID card will be issued during         The Student HUB, based in each campus’                                                                                                                                                                 Our Student Enrichment Officer organises                                                     The College Careers Adviser provides
                                                   enrolment. This must be visible at all times for   LRC, is the place where you can get all the                                                                                                                                                            a wide variety of volunteering & leadership                                                  confidential and impartial advice to help you

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                                                                                                                                                                                                                                                          More information regarding the resources on
                                                   the following reasons:                              help and information you need throughout                                                                                                                                                              opportunities, trips, sports and a range of          WHAT DO OUR STUDENTS SAY?               make the best decisions for your education,
                                                                                                                                                                                                                                                          offer is available via the Moodle LRC page or by
                                                                                                      your time at the College. It will provide you                                                                                                                                                          physical activities.                                                                         career and university-level opportunities.
                                                     • Shows you are part of the College,                                                                                                                                                                 using one of our catalogue computers.
                                                                                                      with resources you need for your development

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                                                       otherwise you might be challenged about

                                                                                                                                                                                                                                                                                                                                                                             %
                                                                                                      and study - from tutorials to information on                                                                                                                                                           To find our more you can contact:                                                            For an appointment please contact:
                                                       why you are here for safeguarding reasons                                                                                                                                                          For further information about resources,
                                                                                                      UCAS applications.
                                                     • To access buildings on campus through

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                                                                                                                                                                                                                                                          speak to a member of the Student HUB based
                                                                                                                                                                                                                                                                                                             Enrichment                                                                                   Learner Progression Adviser
                                                       the electronic access doors                                                                                                                                                                        within the LRC.                                    enrichment-hlc@hlnsc.ac.uk                                                                   Careers@hlnsc.ac.uk
                                                     • To borrow resources from the LRC                                                                                                                                                                                                                                                                                                                                                                      “MY TEACHER ENCOUR
                                                     • For computer access and email set up                                                                                                                                                                                                                                                                                 “I FEEL SAFE AT COLLEGE”                                                                             AGES
We can provide you with advice on a range of         • To order a car parking pass                                                                                                                                                                                                                                                                                                                                                                            ME TO BEHAVE WELL AN
services, including transport, finance, careers,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   D
                                                     • To show your identity during exams                                                                                                                                                                                                                                                                                                                                                                     WORK HARD”
healthy relationships, emotional support and         • To order gowns and photos for graduation
getting the most out of your time at college.                                                                                                                                                                                                                                                                                                                           Learner voice survey 2019/20                                                                   Learner voice survey 2019/20
Student Services - Herefordshire and Ludlow College Student Services - Herefordshire and Ludlow College Student Services - Herefordshire and Ludlow College Student Services - Herefordshire and Ludlow College Student Services - Herefordshire and Ludlow College Student Services - Herefordshire and Ludlow College
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