Support for the Long Term Unemployed Help to Work Support Supervised Jobsearch Pilots - National Delivery Group 10 December 2013
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Support for the Long Term Unemployed Help to Work Support Supervised Jobsearch Pilots National Delivery Group 10 December 2013
Long Term Unemployment Package
• Under ‘Help to Work’ Jobseekers Allowance claimants returning from the Work
Programme who do not have a job will go onto one of three intensive modes of
support, depending on need as determined by a Jobcentre Plus advisor:
– 1/3 are expected to go on the Mandatory Intervention Regime (MIR) which
is currently operating in Jobcentre Plus;
– 1/3 are expected to sign on in a Jobcentre every day; and
– 1/3 are expected to be referred to community work placements scheme
• If claimants remain on benefits after a period of daily signing or community
work placements, they will be transferred to MIR support.
• This will begin in April 2014 and be rolled out over 2014. Until then, the vast
majority of JSA returners from the Work Programme will receive MIR support.
Department for Work & Pensions 2Long Term Unemployment Package
• Extension to Mandatory Intervention Regime (MIR) which is currently
operating in Jobcentre Plus
• Daily Signing in a Jobcentre. Introduced between April and December 2014
• Six month community work placement for 30 hours a week, alongside
provider-led jobsearch.
Department for Work & Pensions 3Community Work Placements
• This will be aimed at claimants whose key barrier to work is lack of work
experience or motivation.
• The Invitation to Tender was released October 13 and referrals will begin in
Spring 2014.
• These schemes are mandatory.
Department for Work & Pensions 4Community Work Placements
Commercial Competition Timeline
• The Tender Documentation was published on the DWP e-procurement
solution portal on 24 October 2013.
• Tenders returned by 5 December 2013
• Preferred Bidders will be announced on 3 March 2014
• Contracts will be awarded from 14 March 2014
• Community Work Placements will go live starting from April 2014
Department for Work & Pensions 5Community Work Placements
• Information Pack for External Organisations
– DWP prepared a ‘Community Work Placements Information Pack’
which was available on Supplying DWP from 4 November 2013 to 4
December 2013.
– The pack provided further information on Community Work
Placements. It also signposted possible delivery partners to the
Employment Related Support Services (ERSS) Framework Suppliers
who are eligible to tender for contracts within each Community Work
Placements Contract Package Area.
– The ERSS Framework Suppliers are advised within the Tender
Documentation about the Information Pack and that they are under no
obligation to make use of any services interested organisations may
offer and that DWP will not be responsible for any subsequent
arrangements between suppliers and their delivery partners.
Department for Work & Pensions 6Supervised Jobsearch Pilots
• Two Pilots
• Claimants will attend a local centre for 35 hours a week to jobsearch and apply
for jobs, with support and supervision, for up to six months.
• Attendance will be mandatory and failures to participate without good reason
will lead to a benefit sanction.
• One pilot will test the approach on very long-term unemployed claimants who
remain on benefit even after receiving a period of intensive support which
we’re providing for those leaving the Work Programme.
• The other pilot will be targeted at claimants we identify as potentially benefiting
from this intensive support earlier in their claim, prior to the Work Programme.
Department for Work & Pensions 7Supervised Jobsearch Pilots
• The pilots will be running by the end of 2014
• Each of the two pilots will have around 3,000 participants.
• We have not yet identified the areas in which the pilots will run.
• We will bring forward new regulations for the pilots.
• We will confirm delivery details in due course but we are considering all
options, including contracting out the pilots.
Department for Work & Pensions 8National Rollout of the Claimant Commitment for JSA
Rollout of the Claimant Commitment for JSA
• Timescale
– Started October 2013.
– Rollout to around 100 Jobcentres per month
– Rollout to all Jobcentres will be completed by Spring 2014.
– No published rollout schedule but see Gov.uk link for weekly update on
offices where this has gone live
• Scope
– All new JSA claimants
– Work Programme completers
– No plans at this stage to extend to existing JSA claimants
Department for Work & Pensions 10Rollout of the Claimant Commitment for JSA
• Products
– JSA Claimant Commitment (CC)
– My Work Plan booklet
Department for Work & Pensions 11Digital Jobcentres
Digital Jobcentres – What is it?
• The Digital Jobcentres Project will modernise the Jobcentre Plus environment
• The Project will install an additional 6000 WiFi enabled Web Access Devices
(WADs) to offices
• Jobpoints and Customer Access Phones (Warm Phones) and booths will be
removed
• Podiums will be removed from the UC Trailblazer sites and the decision to
remove them from other sites will be at the discretion of individual District
Managers
Department for Work & Pensions 13Digital Jobcentres – why the change?
• Jobpoints are no longer suitable for the growing digital world we live in
• Introduction of Web Access Devices and WiFi will enable customers to also
use their own devices to job search and apply for jobs
• Modernising the Jobcentre Plus environment will help meet the changing
needs of Employers, Jobseekers and Government
• Improving online channels will be a key enabler to the successful delivery of
Universal Credit where eventually claims and change of circumstances should
all be done online
• We will continue to provide assisted support for claimants who cannot access
online services or telephony (including claimants with significant needs)
Department for Work & Pensions 14Digital Jobcentres – When?
• The first ten offices are Wigan, Oldham, Warrington, Hammersmith, Rugby,
Inverness, Harrogate, Bath, Shotton and Ashton
• Between October and December, the first 10 sites will be given WiFi coverage
and Web Access Devices Jobpoints and Customer Access Phones will be
removed.
• National roll-out will follow and be completed by September 2014.
Department for Work & Pensions 15You can also read
