Territory Small Business Roadhouse to Recovery Grant - Program Guidelines - Round 2

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Territory Small Business Roadhouse to Recovery Grant - Program Guidelines - Round 2
Territory Small Business
Roadhouse to Recovery Grant
Program Guidelines - Round 2
Territory Small Business Roadhouse to Recovery Grant - Program Guidelines - Round 2
Program overview
      The Northern Territory Government                    there has been a substantial increase     For the purpose of this program,
      is providing $4 million of grant                     in the tourism drive market, and the      wayside inns, roadhouses and
      funding through the Territory Small                  expectation is this will continue to      remote caravan parks are defined
      Business Roadhouse to Recovery                       grow as border restrictions continue      as small mixed use premises typically
      Grant to assist regional and remote                  to ease. The Roadhouse to Recovery        built on or near a major highway or
      wayside inns, roadhouses and remote                  grant program seeks to enable             important thoroughfare in sparsely
      caravan park operators to undertake                  eligible businesses to improve their      populated or remote areas. These
      projects that will improve the on-                   customer experience and build on          businesses provide meals and/or
      ground visitor experience in the                     the Northern Territory’s reputation as    groceries, accommodation and/or
      Northern Territory.                                  a compelling destination for self-drive   accommodation sites, activities and
                                                           visitors in a competitive Australia       fuel for travellers while on a road
      This program is aimed at improving                   wide market.                              journey.
      the visitor experience at our more
      remote, drive-focused businesses in                  Funding has been made available           One off funding of up to $150,000
      the Northern Territory as we continue                to assist remote wayside inns,            (excluding GST) is available per
      to grow our tourism drive market.                    roadhouses and remote caravan             business.
                                                           parks to improve their visitor
      Drive holidays provide freedom                       experience, with grants of up to          Businesses will be expected to
      of choice, affordability, flexibility                $150,000 in funding to support            provide a cash contribution.
      and time for personal and family                     infrastructure improvements.
      connection. As a result of COVID-19

      Front Cover: On the Road - Tourism NT/Jake Appleby
      This page: Daly Waters Historic Pub

2 | Territory Small Business Roadhouse to Recovery Grant
Territory Small Business Roadhouse to Recovery Grant - Program Guidelines - Round 2
Guidelines
Successful projects must:
a. demonstrate how the proposal will enhance the visitor experience, increase favourable visitor reviews and
    increase visitor numbers
b. be strategic in nature by delivering benefits to an individual business, multiple businesses or to a region and
    align to the relevant Destination Management Plan, NT Drive Strategy, Long-Term Business Events Strategy, NT
    Aboriginal Tourism Strategy 2020 - 2030 or the NT’s Tourism Industry Strategy 2030
c. provide an itemised project budget accompanied by quotes. Applications without accompanying budget and
    quotes will not be considered. Quotes and invoices from family or other registered businesses aligned to the
    applicant will not be accepted
d. be able to be completed by the date listed in the guidelines
e. include the minimum matching cash co-contribution. The Northern Territory Government will contribute ¾
    of the total project value up to $150,000. Projects with a higher Return on Investment (ROI) than 3:1 will be
    prioritised by the panel.

Grant funding requested             Applicant cash contribution        Project total
$15,000                             $5,000                             $20,000
$60,000                             $20,000                            $80,000
$120,000                            $40,000                            $160,000
$150,000                            $50,000                            $200,000

This means if you are requesting a $150,000 grant then you need to provide a minimum further $50,000 in cash
towards the nominated project. Please note that in-kind contributions are not considered towards matching cash funds.

                                                                                 Territory Small Business Roadhouse to Recovery Grant | 3
Territory Small Business Roadhouse to Recovery Grant - Program Guidelines - Round 2
Examples of previous successful           Businesses are only able to apply
      Funding available                                    applications                              for grants under one category i.e.
                                                                                                     wayside inn or roadhouse or remote
      The Northern Territory Government                    Round 1 successful projects included:     caravan park.
      has assigned a budget allocation of
      $4 million.                                          •   accessibility and guest amenity
                                                               improvements
      Priority will be given to projects:                  •   refurbishment of swimming             Ineligible activities
      • from remote wayside inns,                              pool and bbq areas
          roadhouses and remote caravan                    •   camp kitchen upgrades                 Applications will not be accepted for:
          parks who demonstrate the                        •   new children’s playground and         • activities that have commenced
          greatest need for visitor                            jumping pillow                           before the grant has been
          enhancement, as supported by                     •   build new accommodation                  approved
          evidence                                         •   roadhouse retail and dining           • upgrading or developing
      • who have an ROI greater than 3:1                       room upgrades                            facilities predominantly for local
      • who did not receive funding in                                                                  community use or where there is
          round 1.                                                                                      no clearly defined tourism visitor
                                                                                                        benefit
      Applicants should provide evidence                   Eligible projects and                     • upgrading facilities relating to
      that local NT suppliers and local                    activities                                   fuel pumps and services
      content will be used to deliver the                                                            • marketing, advertising and
      project.                                             As a guide only, examples of                 product promotion activities
                                                           projects may include (but are not         • regular repairs and maintenance
                                                           limited to):                              • travel costs for staff, suppliers or
                                                           1. infrastructure upgrades                   consultants
      Eligible Applicants                                       to address shortcomings              • administrative or running
                                                                in the existing tourism                 costs that are normally the
      To be supported through this program,                     visitor experience, e.g. new            responsibility of a business,
      applicants will be assessed on a                          ablution blocks, refurbished            e.g. rent, insurances, auditing
      competitive basis, with priority given to                 accommodation                           and finance costs etc., state or
      remote wayside inns, roadhouses and                  2. new or improved food and                  territory administration or local
      caravan parks. Applicants must:                           beverage offerings, e.g.                council
      • have a significant Northern                             kitchen upgrades or new              • wages or salaries for an
          Territory tourism focus, currently                    equipment to expand menu                applicant’s employees or
          offering hospitality for drive                        offerings                               consultants
          travellers                                       3. implementation of new                  • the purchase or lease of mobile/
      • be able to identify / provide                           equipment and/or technology             portable assets including, but
          evidence of the customer                              to enhance a tourism retail             not limited to, computers, e.g.
          experience ‘problem’ or gap and                       experience, allowing a greater          desktops or laptops, motor
          how the funding will improve that                     visitor spend and extending a           vehicles, e.g. cars, buses or
          gap                                                   stay in the region                      motorcycles, and boats
      • have a current Australian Tourism                  4. upgrading facilities to                • purchase or lease of real estate
          Data Warehouse (ATDW) listing                         accessibility standards, e.g.           of any type.
          or have applied for one at time of                    ramps, bathroom facilities
          application                                      5. value adding existing                  Applications will not be accepted
      • provide, at a minimum, three                            experiences with additional          where an applicant has not fully
          of the five services: onsite                          activities, e.g. new playground,     acquitted any previous funding from
          accommodation, sites for caravans                     new accommodation or new             the Department of Industry, Tourism
          or other self-contained mobile                        activities to extend a traveller’s   and Trade, including Tourism NT.
          accommodation, meals and/or                           stay in the region
          groceries, fuel or activities                    6. projects that can demonstrate          Please take care to ensure ineligible
      • be a member of an industry                              improved customer service            activities are not included in any
          peak body, e.g. Tourism Top End,                      outcomes.                            application as this will preclude
          Tourism Central Australia or                                                               further consideration.
          Hospitality NT                                   Projects must align to the relevant
      • be able to demonstrate how they                    Destination Management Plan, NT
          meet the remote criteria of this                 Drive Strategy, Long-Term Business
          grant program.                                   Events Strategy, NT Aboriginal
                                                           Tourism Strategy 2020 - 2030 or the
                                                           NT’s Tourism Industry Strategy 2030.

4 | Territory Small Business Roadhouse to Recovery Grant
Territory Small Business Roadhouse to Recovery Grant - Program Guidelines - Round 2
applicants should phone 8999 3808         All applications must include a copy
Indicative dates                         to check progress of the nomination       of current Public Liability Insurance.
                                         form.
Applications open                                                                  All applicants must be listed on the
19 June 2021                             Further discussions with applicants       Australian Tourism Data Warehouse
                                         may be required to confirm details        (ATDW) or have applied for a listing
Applications close                       in the nomination form and/ or            at the time of submitting the grant
30 August 2021                           supporting documents.                     application.

Consideration of projects                Applicants may also apply for the         All applicants must be a member of
September 2021                           Visitor Experience Enhancement            an industry peak body, e.g. Tourism
                                         Program (VEEP) round 5, however           Top End, Tourism Central Australia or
Notification of successful recipients    if successful for Territory Small         Hospitality NT.
October 2021                             Business Roadhouse to Recovery
                                         funding, applicants cannot also           The NT Government may conduct
First payment                            access funding from VEEP.                 credit checks and other due diligence
on receipt of signed funding                                                       processes, including checks with other
agreement                                                                          Government agencies including but not
                                                                                   limited to Parks, Licencing and Health
Second and final payment                 Assessment Criteria                       as part of the assessment process.
on acquittal
                                         Eligibility will be assessed based on
Final date for projects to be            alignment with eligible applicants
completed                                and criteria detailed above.              Funding Agreement
30 April 2022
                                         Applicants must be able to                A legally binding funding agreement
These dates are indicative and may       demonstrate how the nominated             will be entered into between the
be changed if necessary (for example,    project will enhance the tourism          Northern Territory Government and
if a larger than anticipated volume of   visitor experience, increase              successful applicants. The terms and
potential projects received).            favourable visitor reviews and            conditions of the agreement will be
                                         increase visitor numbers. This could      determined based on the nature of
Projects may be supported that           be through providing evidence of:         the activity proposed. The agreement
have been identified through this or     • customer feedback via social or         will set out:
another process.                              other platforms, e.g. Tripadvisor    • the rights and obligations of the
                                              or hotel review websites                  Northern Territory Government
                                         • customer satisfaction surveys                and the funding recipient
                                              where there is a documented          • requirements with respect to
Application Process                           product gap or identified                 ‘buy local’ provisions and cash
                                              upgrade                                   co-contribution, noting if these
The program will operate via a           • current photos of the wayside                conditions, where applicable, are
merit based application process.              inn or roadhouse with details of          not met during project acquittal,
Assessment of projects is by a panel          proposed project enhancements.            applicants will be required to
based on written project proposals.                                                     repay grant funding to the
                                         In accordance with its Buy Local               Department
All applications will be accepted via    policy, the NT Government is              • agreed project plan and budget as
the Grants NT portal only.               committed to the development of                per application
Businesses can register online via       business and industry in the NT and       • half way progress report
grantsnt.nt.gov.au. Late applications    supporting Territory enterprises.              requirements
will not be accepted and the business    Except where it is impractical for        • reporting and funding acquittal
must allow time to ensure the            technical reasons, projects must               requirements
application process is completed         use labour available within the NT        • requirements for recognising
prior to closing time.                   and source services, supplies and              NT Government support
                                         materials from within the NT.                  and promotional obligations
Handwritten submissions will not be                                                     arising from receipt of funding.
accepted.                                Tourism operators who operate                  Applicants should note details of
                                         on Aboriginal freehold land will be            successful funding recipients will
An email confirmation will be sent       required to provide a copy of the              be advised publicly and recorded
within two working days of receipt       relevant s19 lease documentation as            in the Department’s annual report
of each application. In the event        part of their application.                • professional indemnity insurance
a confirmation is not received,                                                         requirements.

                                                                                  Territory Small Business Roadhouse to Recovery Grant | 5
Requests for a major variation
      Payment of funding                                   to successful projects will not
                                                           be considered. For example, if a
      Successful recipients will receive                   project is approved to build new
      their funding via two payments. The                  accommodation, the project cannot
      payments will be made as follows:                    be varied to build an ablution block.

      First payment                                        Requests for a major variation to
      Successful recipients will have 14                   successful project budgets may
      days from notification to accept the                 be considered. For example, if a
      funding offer. Half of the funding will              project is approved to build new
      be paid to the successful recipient                  cabins and the recipient is granted
      on receipt of the signed funding                     $150,000 based on a total project
      agreement and a signed statutory                     spend of $300,000, if the project is
      declaration form to confirm the                      subsequently revised to only be a
      applicant is project ready and will                  total spend of $200,000, the panel
      meet the guidelines of the grant                     reserves the right to review the level
      program.                                             of grant funding offered.

      Second payment
      The remaining funding will be paid
      on receipt of accepted acquittal                     Further information
      documentation including a final
      report (attaching photos and images                  For further information contact
      of the project/s), copies of invoices,               strategy.tourism@nt.gov.au or
      permits and insurances.                              telephone 08 8999 3808.

      The panel may include special                        A copy of these guidelines is available
      conditions such as evidence of                       at: http://www.tourismnt.com.au/
      financial contribution, permits in                   en/industry-resources/grants-and-
      place or project support from third                  funding.
      parties which may be imposed as a
      condition of releasing any funding                   Tourism NT’s corporate website
      payments.                                            www.tourismnt.nt.gov.au is a
                                                           valuable resource for accessing
                                                           information to support applications
                                                           including tourism research and
      Requests for variations                              strategies.

      Once a funding agreement has been
      signed, successful recipients may
      find that their project needs to alter.
      Any variations to approved funding
      recipients must be requested in
      writing.

      The panel will consider minor
      variations to successful projects
      such as:
      • minor variation to the project
          completion date
      • minor variation to the materials
          used
      • minor total budget variations.

6 | Territory Small Business Roadhouse to Recovery Grant
Travelling down the Stuart Highway
              Tourism NT/Sam Earp

Territory Small Business Roadhouse to Recovery Grant | 7
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