The Digital Infrastructure Divide in the Commonwealth - Trade Competitiveness Briefing Paper - Radika Kumar and Niels Strazdins

 
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ISSN 2520-291X
                                              2021/01

Trade Competitiveness Briefing Paper

The Digital Infrastructure
Divide in the
Commonwealth

Radika Kumar and Niels Strazdins
Trade Competitiveness Briefing Paper 2021/01
ISSN 2520-291X
© Commonwealth Secretariat 2021
By Radika Kumar and Niels Strazdins.
Radika Kumar is Adviser for Infrastructure Policy and Niels Strazdins is Trade Specialist at the
Commonwealth Secretariat.
The authors wish to acknowledge Opeyemi Abebe, Adviser and Head of Trade Competitiveness,
Kirk Haywood, Acting Head of the Commonwealth Connectivity Agenda, and Abdoulie
Jammeh of the Gambia, lead for the Physical Connectivity Cluster of the Commonwealth
Connectivity Agenda, for their contribution, support and insights.
Please cite this paper as: Kumar, R and N Strazdins (2021), ‘The Digital Infrastructure Divide in
the Commonwealth’, Trade Competitiveness Briefing Paper 2021/01, Commonwealth Secretariat,
London.

  The Trade Competitiveness Briefing Paper series provides evaluative and strategic research
  on new and emerging trade issues of relevance to the Commonwealth member countries.
  The series focuses on the practicalities of addressing these new issues as well as long existing
  (but still very current) policy challenges in a time-bound, targeted and effective manner;
  taking into account both opportunities and challenges that emerge due to changes in global
  trade landscape. The views expressed here are those of the author(s) and do not necessarily
  represent those of the Commonwealth Secretariat.
  For more information, contact the Series Editor: Opeyemi Abebe, o.abebe@commonwealth.
  int.

                                             Abstract
This paper assesses infrastructure using various parameters including access, affordability and
performance. It considers the hard/soft infrastructure divide, which includes literacy as a human
capital investment in the digital economy. Furthermore, it assesses the gender digital divide in
relation to digital infrastructure for sustainable and inclusive development. The COVID-19 pan-
demic has highlighted the importance of sound digital infrastructure for economic sustainability
in Commonwealth member countries. It has also resulted in a major digital infrastructure divide
that has affected economic activities across the Commonwealth.
The Physical Connectivity Cluster of the Commonwealth Connectivity Agenda, led by The
Gambia, has developed the ‘Agreed Principles on Sustainable Investment in Digital Infrastructure’
which identify six core areas of infrastructure development. This paper provides further technical
analysis of infrastructure – including digital infrastructure – as a core component to accelerate
economic recovery. It finds that a digital divide exists within and across the Commonwealth, at
different levels. It asserts that digital infrastructure gaps must be addressed through effective and
targeted interventions as Commonwealth countries further develop their economies.

JEL Classifications: I15, O10, O30
Keywords: digital infrastructure, economic development, digital economy, COVID-19,
Commonwealth
Trade Competitiveness Briefing Paper 2021/01                                           3

                                           Contents

1. Introduction                                                                        4
2. Infrastructure and sustainable economic development                                 5
3. Synergy between basic and digital infrastructure                                    6
4. Digital divide and infrastructure gaps in the Commonwealth                          8
   4.1 Digital infrastructure in Commonwealth countries                                8
   4.2 Digital divide in relation to the affordability of digital infrastructure      13
   4.3 Digital divide in relation to literacy and software and application services   16
   4.4 Digital divide in relation to gender in the Commonwealth                       19
5. Conclusion and policy recommendations                                              23

Notes                                                                                 25
References                                                                            25
Annex 1. Key economic indicators for selected Commonwealth countries,
         by region (2019)                                                            26
Annex 2. Data indicator and source                                                    31
4                                                     The Digital Infrastructure Divide in the Commonwealth

                                     1. Introduction

Infrastructure is a vital conduit for the effective   equalisation of the remuneration of comparable
functioning of economies. A well-functioning          inputs. (Jochimsen, 1966). Infrastructure using
infrastructure ecosystem acts as an enabler           three sub-categorical terms includes insti-
for economic development, contributes to the          tutional infrastructure, personal infrastruc-
competitiveness of economies, and facilitates         ture and material infrastructure. Institutional
trade and investment. The productive use of           infrastructure is provided by the government
infrastructure can reduce the global infrastruc-      and comprises the rules and procedures for
ture bill by 40 per cent, equivalent to US$1 tril-    implementing and activating the economic
lion annually, creating savings that could boost      potentialities of economic agents. Personal
economic growth by about 3 per cent or more           infrastructure is represented by the number
than US$3 trillion by 20301 (Bailey et al. 2014).     and the properties of the working population
One of the largest constraints to economic            that influence the economic potentialities of
development has been inadequate infrastruc-           the economic agents. Material infrastructure
ture in developing countries. For developing          refers to capital stock that serves the function
countries in Asia Pacific, US$22.6 trillion in        of mobilising the economic potential of agents
infrastructure investment will be needed from         (Buhr 2003).
2016 to 2030, equating to US$1.5 trillion per            For the purpose of analysis, this paper focuses
year, if the region is to maintain growth and         on ‘hard’ and ‘soft’ infrastructure. Hard infra-
eradicate poverty. This figure would increase         structure includes the physical systems that are
to US$26 trillion if additional investment of         required to run a nation. These include basic
US$1.7 trillion per year was included for cli-        and critical infrastructure such as roads, high-
mate change mitigation costs2 (Department of          ways, bridges, telecommunications and energy,
Foreign Affairs & Trade 2020).                        among others. The hard infrastructure compo-
   There exist major gaps in relation to the          nent also comprises the information technol-
access, quality and affordability of infrastruc-      ogy (IT) and digital infrastructure that enables
ture across the Commonwealth. Factors such            the reach to last mile users (the end users) Soft
as increases in population, urbanisation, health      infrastructure includes human capital that is
and safety concerns, environmental consider-          used to deliver services and complements hard
ations, financing capacity, international trade,      infrastructure.
and the rise in digital technology affect access         The Physical Connectivity Cluster of the
to, affordability and quality of infrastructure       Commonwealth Connectivity Agenda has
(Global Infrastructure Hub 2020).                     developed the overarching ‘Principles of
   Sustainable Development Goal 9 (SDG 9)             Sustainable Investment in Digital Infrastructure’.
further accentuates the important role infra-         These comprise six core principles for mem-
structure plays in sustainable and inclusive          ber states of the Commonwealth to implement
development. It identifies that inclusive and         in order to contribute to the achievement of a
sustainable industrialisation, along with inno-       US$2 trillion of trade and investment target
vation and infrastructure, can unleash dynamic        by 2030. However, with COVID-19 and the
and competitive economic forces that gener-           resulting global economic recession, trade and
ate employment and income3 (United Nations            investment around the world have been severely
2015).                                                impacted. According to a recent Commonwealth
   Infrastructure can be defined in several ways.     survey on the economic response to COVID-
To begin with, infrastructure can be used to          19, infrastructure will be a critical component
describe the interconnectedness of organisa-          for the economic recovery of Commonwealth
tion structures that underpin society, thereby        member countries following the pandemic.
enabling it to function effectively.4 Furthermore,    (Commonwealth Secretariat 2021).
infrastructure is also defined as the total of all       COVID-19 has underscored the importance
material, institutional, personal and data infra-     of the deeper digitalisation, highlighting the
structure, which is available to economic agents      core issue of providing sound and conducive
and which contributes to the realisation and the      digital infrastructure to enable Commonwealth
Trade Competitiveness Briefing Paper 2021/01                                                           5

economies to accelerate their economic recov-        if member states are to understand their posi-
ery. Closing the digital infrastructure divide       tion and develop effective targeted policies for
and focusing on the development dimension of         intervention.
infrastructure needs, through effective policy          The paper is structured as follows: Section 2
imperatives, will be key to the economic recov-      discusses the nexus between infrastructure and
ery of Commonwealth member states.                   sustainable economic development; Section 3
   Against this backdrop, the paper aims to          outlines the synergy between basic infrastruc-
provide technical analysis to member states          ture and digital infrastructure as complements
on the role of infrastructure – including digi-      to digitalisation; Section 4 discusses the digital
tal infrastructure – as a core component to          divide in relation to the infrastructure gaps that
accelerate their economic recovery. In under-        exist between Commonwealth countries; and,
taking the analysis, assessment of the digital       finally, Section 5 provides conclusions and pol-
divide in relation to infrastructure is important    icy recommendations.

           2. Infrastructure and sustainable economic
                          development

Infrastructure is a component of capital invest-     efficient transportation systems and the supply
ment in overall gross domestic product, which        chain, coupled with information communica-
is either funded by the government or the pri-       tions technology (ICT) applications to track
vate sector, depending on whether the financed       raw materials and finished products (Rezza
infrastructure is a public or a private good. Soft   et al. 2017).
infrastructure investment, such as education            In relation to infrastructure and trade facilita-
and training, is a part of government and pri-       tion, a study on the correlation between the two
vate sector investments aside from the accumu-       identified that African countries could improve
lated capital investments in hard infrastructure.    global value chain integration by improving
Investment in infrastructure is likely to increase   infrastructure. Maritime and air connectivity
during periods of high economic growth and           were identified as major determinants of value-
recovery, as opposed to when economies are           added performance, together with regional col-
in recession. However, evidence suggests that        laboration. Furthermore, strong relationships
investment in infrastructure for economic            were found to exist between infrastructure and
recovery leads to higher levels of economic          trade facilitation improvements with trading
growth and improved levels of competitiveness        partners. As such, in order to improve value
for countries. Infrastructure enables businesses     chain connectivity, well-functioning infra-
to generate additional production capacity and       structure in trading partners is also important.
reduces the cost of inputs and transaction costs.       Digital technology also plays a major role in
Furthermore, investment in soft infrastructure       economic development and needs to be sup-
increases the productivity of workers and job        ported with sound infrastructure. As economies
opportunities (Palei 2015). With COVID-19            move toward digitalisation, digital infrastruc-
and increased demand for digitalisation, the         ture is the foundation that enables businesses
development of soft infrastructure is para-          to move into higher value-added segments in
mount for economic recovery.                         all value chains and reach digital maturity. For
   Infrastructure investment has a direct effect     example, without high-speed networks and
on production processes and improves supply          highly secured available and reliable data cen-
chain resilience. As such, supply chain man-         tres, there would be no level of digitalisation for
agers need to focus on developing regional           businesses of any size. (Waldhauser 2019).
and local infrastructure in order to improve            Furthermore, infrastructure is an enabler
production processes and increase efficien-          of trade facilitation. In a study on the linkages
cies. There are further benefits associated with     between infrastructure and trade facilitation
6                                                    The Digital Infrastructure Divide in the Commonwealth

in African countries, infrastructure improve-        Southeast Asian countries in terms of attract-
ment was emphasised as an area that required         ing FDI (Bakar et al. 2012, 205–211). Another
attention in sub-Saharan Africa (SSA) to enable      study relating to the impact of infrastructure
countries in the region to move up global value      development on FDI in Cameroon, revealed
chains, thus reinforcing the need for high-qual-     that communication infrastructure improve-
ity and well-connected infrastructure (Shepherd      ments had a positive impact on FDI in both the
2017, 1–22).                                         short and long terms (Nguea 2020).
   Moreover, infrastructure also influences the         In the Pacific region, a study on the impact
level of foreign direct investment (FDI) coun-       of telecommunications infrastructure on eco-
tries attract. A country with good infrastruc-       nomic growth, revealed that growth in the tele-
ture is likely to attract greater levels of FDI as   communications sector had a positive influence
investors usually search for markets where ben-      on output per worker. The study revealed that
efits can be maximised and costs of production       a 1 per cent increase in telecommunications
reduced. This can be achieved if the infrastruc-     access through telephone connectivity contrib-
ture is in good condition and provides adequate      uted to a 0.33 per cent short-term increase and
support to industry. For example, Malaysia has       a 0.43 per cent long-term increase in worker
been able to capitalise on its high-quality infra-   productivity (Kumar et al. 2015, 284–295).
structure to become one the most successful

    3. Synergy between basic and digital infrastructure

This section of the paper will examine in detail     nation or region. Digital infrastructure com-
the interrelationship between basic infrastruc-      prises the internet backbone, which includes
ture and digital infrastructure for last mile        principal data routers through which networks
users. In order to have a well-functioning digi-     of different nations and regions are connected
tal infrastructure ecosystem, it is imperative       to form the internet. These include submarine
that economies have access to affordable and         communication cables and facilities that are
quality basic infrastructure. In relation to the     used by tier 1 networks for interconnections.
integration of such technology for infrastruc-       Fixed broadband services are also an example
ture, both the information technology (IT) and       of digital infrastructure that connect regions
digital infrastructure needs of countries have       and cities with wired internet, enabling last
to be ascertained, as they are complementary         mile connections to businesses, data centres
components of efficiently functioning digi-          and households. Mobile telecommunications
tal economies. IT infrastructure includes the        and cellular networks, which provide wireless
basic hardware, software and facilities on which     broadband internet and communication ser-
information technology services are developed.       vices as well as communication satellites, are
These include network equipment (routers);           also important digital infrastructure compo-
telecom services that provide internet con-          nents, providing network or information ser-
nectivity to leased lines; computer hardware,        vices. Wi-Fi networks are an important enabler
including basic software and operating systems;      in the digital economy, supporting, for exam-
facilities to house infrastructure such as data      ple, the Internet of Things (IoT): encompassing
centres; power generation capabilities, such as      advanced digital infrastructure, which includes
solar panels at data centres and solar battery       robots, machines, sensors, and other facilitat-
systems; backup power generators to provide          ing infrastructure, products and vehicles that
redundancy; and computing platforms, such as         use Wi-Fi networks.
cloud computing and information security via            Coupled with these digital components, basic
hardware and software systems for intrusion          infrastructure providing water, energy, roads,
detection.                                           ports and telecommunications infrastructure
   Digital infrastructure components include         are pre-requisites for information technology
the basic services that are necessary to enable      and digital infrastructure. For example, hard
the information technology capabilities of a         telecommunications infrastructure is required
Trade Competitiveness Briefing Paper 2021/01                                                          7

for the transmission of electronic waves and            bandwidth and Wi-Fi for internet access. The
the internet to digital devices, for them then to       telecoms sector is dependent on energy, ports
connect to end-users. Ports, roads and energy           and road infrastructure for the set-up of fibre
are required for the construction of fibre optic        optics and transmitters. Countries with well-
cable networks that facilitate the functioning of       developed basic infrastructure are able engage
digital infrastructure, such as data centres for        in the digital economy at a faster rate in com-
cloud computing services or technologies such           parison to those that lag behind in this area.
as block chain technology to allow countries to            Several enabling digital tools depend on
localise data.                                          basic infrastructure to function in the digital
   Hard telecommunications infrastructure               economy. Enabling digital infrastructure ranges
plays many other important facilitating and             from mobile phones, to block chains and dis-
enabling roles. In order to have robust cloud           tributed ledgers, to online tools, including
infrastructure, with localised data centres, a          Infrastructure as a Service (IaaS) applications,
country must have a cost-effective energy sector.       Platform as a Service (PaaS) applications and
The role of the telecommunications infrastruc-          Software as a Service (SaaS) application.
ture is critical in enabling such affordability.           Depending on the nature of the business, the
Mobile technologies that use cellular data use          demand for different IT infrastructure varies.
wired networks, and thus require investment in          For example, micro, small and medium-sized
network fibre optics. High-speed and high-fre-          enterprises (MSMEs) and small and medium-
quency wireless technologies require investment         sized enterprises (SMEs) may require good
in transmitters to provide access to adequate           telecom infrastructure to facilitate high-speed

Figure 1. Synergy between hard and soft digital infrastructure
8                                                       The Digital Infrastructure Divide in the Commonwealth

internet access and the use of mobile technol-          interlinked components. Figure 1 provides an
ogy as an enabler to access to SaaS for business        example of the synergy between basic infra-
applications. On the other hand, for businesses         structure, IT and digital-enabling infrastruc-
that are larger scale and at higher levels of digital   ture. In addition to these, soft infrastructure,
maturity, data security issues and IT infrastruc-       capacity building and the training of person-
ture affordability may become more impor-               nel to operate the infrastructure is also critical.
tant. These businesses may utilise IaaS, coupled        Given that digitalisation correlates with agile
with high-speed internet access for their own           development, the development of skills and
tailor-made platforms and software services for         capacity should be a continuous process. The
business operations. In the latter case, the data       COVID-19 pandemic has highlighted the need
would be stored in-country.                             for deeper digitalisation and increased connec-
   For a well-functioning digital infrastructure        tivity with and among countries. Addressing
ecosystem, Commonwealth countries must                  digital infrastructure divides is integral to eco-
consider basic infrastructure, IT infrastruc-           nomic recovery from the pandemic, as well as
ture and digital-enabling infrastructure as key         to adapting to new business environments.

         4. Digital divide and infrastructure gaps in the
                         Commonwealth

The 54 Commonwealth member countries are                • The Commonwealth Pacific region
at different stages of development. Some econo-           (Australia, Fiji Islands, New Zealand, Papua
mies are more advanced than others and across             New Guinea, Samoa, Tonga and Vanuatu)
the Commonwealth, countries are at various
levels of digital engagement and digital matu-          4.1 Digital infrastructure in
rity (see Annex 1). As a result, for the digital        Commonwealth countries
economy and digital trade to develop, the con-
                                                        For well-functioning enabling digital infra-
cerns of the digital divide in relation to the
                                                        structure – such as mobile technologies, cloud
infrastructure needs must be addressed.
                                                        storage and other software as a service (SaaS)
   This section provides a comparative analy-
                                                        applications.– to operate, countries must have
sis of the digital infrastructure gap among the
                                                        adequate underlying hard digital infrastructure
Commonwealth’s five regions, based on avail-
                                                        in place that ensures reasonable internet con-
able data:
                                                        nectivity for efficient functioning of these appli-
• The     Commonwealth       Asia     region            cations to reach end users.
  (Bangladesh, Brunei Darussalam, India,                   In order to assess access to and quality of
  Malaysia, Maldives, Pakistan, Singapore               digital infrastructure, four components need to
  and Sri Lanka)                                        be analysed: network coverage, network perfor-
• The Commonwealth Europe region                        mance, enabling infrastructure and spectrum
  (Cyprus, Malta and the United Kingdom)                allocation:
• The Commonwealth Africa region
  (Botswana, Eswatini, The Gambia, Ghana,               1. Network coverage: this reflects the strength
  Lesotho, Malawi, Mozambique, Namibia,                    of the network coverage for Commonwealth
  Nigeria, Rwanda, Sierra Leone, South                     countries, measured as a percentage of the
  Africa, Uganda and Zambia)                               population covered by 2G, 3G, 4G or 5G net-
• The Commonwealth Caribbean and                           works. The generation of network coverage
  Americas region (The Bahamas, Barbados,                  measures the range of coverage: for example,
  Canada, Guyana, Jamaica, Saint Lucia, Saint              4G provides greater coverage than 2G.
  Vincent and the Grenadines, and Trinidad              2. Network performance: this reflects the
  and Tobago)                                              speed of the internet, measured by
Trade Competitiveness Briefing Paper 2021/01                                                                                                       9

   average mobile broadband download and                                                          in relation to digital and enabling infrastructure
   upload speeds and broadband latencies.                                                         and where gaps exist in the Commonwealth.
   Network performance is an important
   factor to ensure that information/data is
   efficiently exchanged and is an important                                                      Commonwealth Asia
   factor in ensuring competitiveness and                                                         Figure 2 shows the digital infrastructure per-
   facilitating business operation in the digi-                                                   formance of the Commonwealth Asia region,
   tal economy.                                                                                   based on network coverage, network perfor-
3. Other enabling basic infrastructure: this                                                      mance, other enabling infrastructure and spec-
   reflects the percentage of the population                                                      trum allocation.
   that has access to basic infrastructure such                                                      It is clear that the economies are operating at
   as electricity, telecommunications, internet                                                   different levels in relation to digital infrastruc-
   bandwidths, secure servers and internet                                                        ture across Commonwealth Asia.
   exchange points.                                                                                  In relation to network coverage, all the coun-
4. Spectrum allocation: this is an important                                                      tries – with the exception of Pakistan – had a
   requirement for cellular companies in                                                          network coverage score of 80 and above, indi-
   transmitting data, as different technologies                                                   cating high rates of network coverage for most
   have different ranges. Allocation per opera-                                                   of the population. However, in terms of net-
   tor is measured by digital dividend spec-                                                      work performance, or the speed of the internet
   trum per operator, from 1 GHz -3GHz .or                                                        in relation to the average mobile broadband
   above per operator                                                                             download, upload and latency speeds,
                                                                                                  Singapore outperformed other regional econo-
In order to measure underpinning digital infra-                                                   mies by a wide margin, with a score of 96 com-
structure performance, an analysis of these four                                                  pared to Malaysia, which ranked second with a
areas allows for an assessment of the digital                                                     score of 63. Other Commonwealth Asia coun-
divide within and across the Commonwealth.                                                        try scores ranged from 52 to 38.
The data for the analysis has been sourced from                                                      On other enabling infrastructure, measuring
GSMA with each component having different                                                         the percentage of the population with access to
indicators sourced from various databases as                                                      basic infrastructure, Singapore outperformed
per Annex 2. The analysis reflects scores of each                                                 other countries, with an enabling infrastructure
component ranging from 0–100, with 0 being                                                        score of 93 compared to the regional range of
the lowest and 100 being the highest. It provides                                                 48–73. The South Asian countries of Pakistan,
a basis to show how economies are performing                                                      Bangladesh, Sri Lanka and India scored the

Figure 2. Digital infrastructure performance – Asia
      Infrastructure performance score (units)

                                                 100
                                                 90
                                                 80
                                                  70
                                                 60
                                                 50
                                                 40
                                                 30
                                                 20
                                                 10
                                                  0
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                                                   Network coverage        Network performance      Other enabling infrastructure    Spectrum

Source: GSMA database and authors’ own depiction
10                                                                                 The Digital Infrastructure Divide in the Commonwealth

Figure 3. Digital infrastructure performance – Europe

     Infrastructure performance score   100

                                        80

                                        60

                                        40

                                        20

                                         0
                                              Network coverage         Network         Other enabling          Spectrum
                                                                     performance       infrastructure

                                                                 United Kingdom    Malta    Cyprus

Source: GSMA database and authors’ own depiction

lowest in the Asia region, ranging between 48                                      infrastructure, which relates to the percentage
and 65, with Pakistan being the lowest.                                            of the population with access to basic infra-
  Regarding spectrum allocation, these                                             structure, such as electricity and basic telecom-
scores are important indicators to determine                                       munications infrastructure. Cyprus and Malta
how the cellular companies operating in the                                        had a score of 87, whereas the UK had a score
Asia region are able to transmit data. For the                                     of 83.
Commonwealth Asia region, Singapore scored                                            The spectrum allocation scores are important
the highest at 71 in relation to spectrum allo-                                    indicators in determining how cellular compa-
cation for companies to transmit data. On the                                      nies operating in Commonwealth Europe are
other hand, it is interesting to note that econ-                                   able to transmit data. Despite overall perfor-
omies with the largest populations, such as                                        mance being better than other Commonwealth
Pakistan, Bangladesh and India, ranked lowest                                      regions, this is an area which could be further
in relation to spectrum allocation and trans-                                      improved. Cyprus had a score of 58, the UK
mission of data, with scores of 20 to 22.                                          was at 57 and Malta was at 56 – all of which
                                                                                   lagged the performance of Singapore in the
Commonwealth Europe                                                                Commonwealth Asia region, for example.
In the Commonwealth Europe region, while
economies still differed in terms of infrastruc-                                   Commonwealth Africa
ture development, these differences were nar-                                      Commonwealth Africa’s digital infrastruc-
row in comparison with other regions.                                              ture performance varied significantly across
   In relation to network coverage, all the coun-                                  countries.
tries in the Europe region had scores of 89–98,                                       In terms of network coverage, while South
led by the United Kingdom with a score of 98.                                      Africa, Lesotho and Rwanda had a network
While this shows that in relation to network                                       coverage score of 80 and above, countries such
coverage, a wide range of the Commonwealth                                         as The Gambia, Zambia, Sierra Leone, Namibia
Europe population enjoy high levels of access,                                     and Mozambique had low network coverage,
the region scored relatively low in terms of net-                                  with scores of 60 and below, illustrating the
work performance. This determines the speed                                        digital divide in the region.
of the internet in relation to average mobile                                         Network performance reflects the speed
broadband downloads, uploads and latencies.                                        of the internet, measured as average mobile
The United Kingdom had the highest score of                                        broadband download, upload and latencies.
76 on network performance, followed by Malta                                       Commonwealth Africa as a whole was found
at 61 and Cyprus at 58. The network perfor-                                        to be lagging behind relative to other regions,
mance of the Europe region was higher relative                                     which exacerbates a number of other digital
to other regions of the Commonwealth.                                              economy challenges – including digital trade
   Commonwealth Europe also performed                                              facilitation, provision of efficient e-government
better than other regions on other enabling                                        services, and private sector competitiveness.
Trade Competitiveness Briefing Paper 2021/01                                                                                                                                     11

Figure 4. Digital infrastructure performance – Africa

                                     Infrastructure performance score
                                                                        90
                                                                        80
                                                                        70
                                                                        60
                                                                        50
                                                                        40
                                                                        30
                                                                        20
                                                                        10
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                                                                                   Network coverage     Network performance    Other enabling infrastructure   Spectrum

Source: GSMA database and authors own depiction

Lesotho was the highest scoring in terms of net-                                                                          are able to transmit data. For the African
work performance, with a score of 53, followed                                                                            region, overall spectrum allocation scores were
by South Africa at 52 and Namibia at 47.                                                                                  much lower compared to other regions such
   On other enabling infrastructure, the digital                                                                          as Asia and Europe. Rwanda and Lesotho per-
infrastructure divide was even greater in relation                                                                        formed best in the region, with scores of 65 and
to percentage of the population having access                                                                             52 respectively, but these were still low relative
to basic infrastructure in the Commonwealth,                                                                              to other regions. For the rest of the region, the
implying a large percentage Africa’s population                                                                           spectrum allocation score was below 35, with
did not have basic infrastructure for the digi-                                                                           Botswana, The Gambia and Sierra Leone having
tal economy – such as electricity, roads, water,                                                                          the lowest scores of 14, 13 and 8 respectively.
internet bandwidth, telecommunications infra-
structure and secure servers. The overall score                                                                           Commonwealth Caribbean and Americas
of the African Commonwealth region was                                                                                    region
poor in comparison with other regions. South                                                                              Figure 5 shows the digital infrastructure perfor-
Africa had a score of 61, followed by Eswatini                                                                            mance for the Caribbean and Americas region
at 56 and Botswana at 53. The lowest range                                                                                and illustrates the region’s digital divide.
scores for enabling infrastructure were those of                                                                            In relation to network coverage, almost all
Mozambique (with a score of 30), Malawi (24)                                                                              countries in the region scored relatively highly,
and Sierra Leone (15).                                                                                                    with the exception of Guyana. Canada and The
   Spectrum allocation scores are important                                                                               Bahamas led, with a network coverage score
indicators to determine how cellular companies                                                                            of 89, followed by Trinidad and Tobago and

Figure 5. Digital infrastructure performance – Caribbean and Americas
  Infrastructure performance score

                                     90
                                     80
                                     70
                                     60
                                     50
                                     40
                                     30
                                     20
                                     10
                                      0
                                                                         Canada      Trinidad and       The        Saint      Jamaica     Barbados      Guyana     Saint Lucia
                                                                                       Tobago         Bahamas   Vincent and
                                                                                                                    the
                                                                                                                Grenadines
                                                                             Network coverage   Network performance     Other enabling infrastructure   Spectrum

Source: GSMA database and authors own depiction
12                                                                                     The Digital Infrastructure Divide in the Commonwealth

Figure 6. Digital infrastructure performance – Pacific

      Infrastructure performance score
                                    100
                                     90
                                     80
                                     70
                                     60
                                     50
                                     40
                                     30
                                     20
                                     10
                                      0
                                             Australia   New Zealand   Papua New     Fiji            Samoa         Tonga    Vanuatu
                                                                         Guinea
                                         Network coverage      Network performance          Other enabling infrastructure   Spectrum

Source: GSMA database and authors own depiction

Barbados, with scores of 86, and Jamaica with                                         shown in Figure 6 which illustrates the digital
80. Guyana had the lowest network perfor-                                             divide across these countries.
mance score of 47, indicating the low strength                                           In relation to network coverage, Australia
of its network coverage as percentage of total                                        and New Zealand scored highest at 99, indi-
population. Relative to the African and Pacific                                       cating near complete coverage for their popu-
regions, Commonwealth Caribbean and the                                               lations. Fiji also had good network coverage,
Americas countries performed well.                                                    with a score of 87, followed by Samoa with 84.
   For network performance, Canada per-                                               Tonga and Vanuatu also performed relatively
formed best on internet speed, with a score                                           well, with scores of 78 and 76, respectively.
of 88, contrasted by the Caribbean countries                                          However, Papua New Guinea, despite being one
where low internet speeds impacts their online                                        of the largest economies in the Pacific, had the
connectivity and digitalisation. Barbados and                                         region’s lowest coverage score of 47.
Trinidad and Tobago’s network performance                                                In relation to network performance, Australia
scored highest at 58 and 50, respectively, while                                      and New Zealand again led with scores of 92
rest of the Caribbean countries had network                                           and 87, with Tonga and Vanuatu having the
performance scores below 50, with Saint Lucia                                         lowest internet speeds with scores of 36 and 37
having the lowest score of 33.                                                        respectively.
   On other enabling infrastructure, access to                                           On enabling infrastructure – measuring
basic infrastructure – such as electricity, inter-                                    access to basic infrastructure such as electric-
net bandwidth per internet servers and internet                                       ity, internet bandwidth per internet servers
exchange points – the region’s overall perfor-                                        and internet exchange points – Australia and
mance was better relative to other regions such                                       New Zealand had the highest scores and out-
as Africa and the Pacific. Barbados, Canada                                           performed the other countries in the Pacific
and Saint Vincent led, with the regions highest                                       region, with scores of 87 and 86, respectively.
enabling infrastructure scores of 81, 79 and 77,                                      The low scores in other Pacific countries illus-
respectively.                                                                         trate the need for basic infrastructure develop-
   Spectrum allocation scores, which measure                                          ment in the region, with Papua New Guinea
the effectiveness of cellular companies in trans-                                     scoring the lowest at 47.
mitting data, showed mixed results. Canada per-                                          In relation to spectrum allocation, measur-
formed highest in the region, with a score of 65,                                     ing the effectiveness of cellular companies to
followed by Trinidad and Tobago (score of 56)                                         transmit data, Australia and New Zealand had
and The Bahamas with score of 51. Saint Lucia                                         the highest score, both at 75, which was also
had the lowest spectrum allocation score at 11.                                       the highest spectrum allocation score in the
                                                                                      Commonwealth. The rest of the Pacific lagged
Commonwealth Pacific                                                                  behind, with Samoa, Tonga and Vanuatu
Moving to the Commonwealth Pacific, the                                               having the lowest scores of 31, 24 and 16,
region’s digital infrastructure performance is                                        respectively.
Trade Competitiveness Briefing Paper 2021/01                                                                             13

4.2 Digital divide in relation to the                                      In terms of the mobile tariff scores, Singapore
affordability of digital infrastructure                                 ranked highest with a score of 91, indicating
                                                                        high internet affordability thanks to the low cost
In assessing the digital divide across the
                                                                        of mobile data. Sri Lanka ranked second, with a
Commonwealth, the affordability of enabling
                                                                        score of 81, followed by India with 72. The rest
tools that connect last mile users is an addi-
                                                                        of the Commonwealth Asia region had reason-
tional parameter that must be considered. This
                                                                        able costs for data, with Brunei Darussalam
involves measuring the affordability of digital
                                                                        scoring lowest with 60.
tools such as mobile technology and handheld
                                                                           On handset prices, Singapore’s perfect score
devices. Differences in the affordability of these
                                                                        of 100 indicated that the cheapest internet-
enabling tools can create and/or widen digital
                                                                        enabled devices were affordable by its popu-
divides across the Commonwealth.
                                                                        lation in terms of a percentage of monthly
   To assess digital infrastructure affordability
                                                                        GDP per capita. This was followed by Brunei
in Commonwealth countries, the following fac-
                                                                        Darussalam at 71 and India at 62. The cost
tors were considered:
                                                                        of handsets was higher in other countries in
1. Mobile tariffs: measured at the cost of                              Commonwealth Asia relative to income levels,
   100MB–5GMB data in terms of the per-                                 with those in Pakistan being least affordable
   centage of monthly gross domestic product                            with the lowest score of 35.
   (GDP) per capita.                                                       The amount of tax paid on enabling mobile
2. Handset prices: measured at the cost of the                          technologies is also a factor that affects
   cheapest available internet-enabled devices,                         affordability and access to digital infrastruc-
   as a percentage of monthly GDP per capita.                           ture. Across Commonwealth Asia, Brunei
3. Taxation: measured by tax as a percentage                            Darussalam, Malaysia and Singapore scored
   of total cost of mobile ownership and sec-                           highest on taxation, with scores of 98, 93 and 91
   tor-specific tax, as percentage of total cost                        respectively. The rest of the region had reason-
   of the mobile technology.                                            able tax scores, with Pakistan and Bangladesh
4. Inequality: measured as inequality in                                scoring the lowest.
   income, using the Atkinson measure5                                     On income inequality, South Asian countries,
   Commonwealth Asia                                                    including Bangladesh, Pakistan and India, had
                                                                        higher inequalities, with scores of 73, 70 and 66.
   Figure 7 illustrates the ranking scores on                           Southeast Asian countries such as Singapore
affordability of digital enabling tools, such as                        and Malaysia had lower income inequality and
mobile technologies, across the Commonwealth                            thus performed better with scores of 50 and 39,
Asia region.                                                            respectively.

Figure 7. Affordability of digital infrastructure – Asia

                        100
                        90
                        80
  Affordability score

                        70
                        60
                        50
                        40
                        30
                        20
                        10
                         0
                              Singapore   Sri Lanka      India        Malaysia    Bangladesh    Pakistan      Brunei
                                                                                                            Darussalam
                                             Mobile tariffs      Handset prices   Taxation     Inequality

Source: GSMA database and authors’ own depiction
14                                                                                                  The Digital Infrastructure Divide in the Commonwealth

Figure 8. Affordability of digital infrastructure – Europe

                                         100
                   Afforiability score
                                          80

                                          60

                                          40

                                          20

                                           0
                                                       Mobile tariffs             Handset prices             Taxation                    Inequality
                                                                                   United Kingdom        Malta    Cyprus

Source: GSMA database and authors own depiction

Commonwealth Europe                                                                                 Commonwealth regions. Malta had a score of 81,
Figure 8 shows ranking scores on affordability of                                                   followed by Cyprus with 77 and the UK with 70.
the digital infrastructure in the Commonwealth
Europe region.                                                                                      Commonwealth Africa
   In terms of the mobile tariff scores, the UK                                                     Figure 9 shows the ranking scores on affordabil-
ranked highest with 85, indicating the low cost                                                     ity of digital enabling tools in Commonwealth
of data and thus making use of the internet                                                         Africa.
more affordable. Malta ranked second, with a                                                           Mobile tariff scores illustrate the high costs
score of 59 and Cyprus third with 54. As such,                                                      of data in Commonwealth Africa relative to
the Commonwealth Europe region performed                                                            other regions, such as Asia and Europe. Ghana,
relatively well in relation to cost and affordabil-                                                 Botswana and Namibia scored highest in terms
ity of data in comparison to other regions.                                                         of affordability in the region, with 61, 52 and 50
   On handset prices, the UK scored the high-                                                       respectively. Other countries had scores below
est at 94, indicating that it had the cheapest                                                      50, with The Gambia, Lesotho and Malawi hav-
internet-enabled mobile devices, followed by                                                        ing the least affordable mobile data.
Cyprus and Malta.                                                                                      In relation to handset prices, Africa again
   The amount of tax paid on enabling mobile                                                        had the highest costs relative to other regions
technologies also varied across the region,                                                         of the Commonwealth. Botswana, Nigeria and
although tax rates in Commonwealth Europe                                                           Namibia had the lowest cost, with scores of 66,
tended to be low. Malta had the highest score                                                       47 and 43, respectively. Rwanda, The Gambia
of 76, the UK was close with 75, while Cyprus                                                       and Malawi had the highest cost for handsets
followed with 59.                                                                                   with low scores of 18, 8 and 1, respectively.
   Income inequalities exist in the region;                                                            In relation to taxation, Nigeria, Lesotho and
however, Europe performs better than other                                                          Botswana performed better in comparison to

Figure 9. Affordability of digital infrastructure – Africa
                                  90
                                  80
      Affordability score

                                  70
                                  60
                                  50
                                  40
                                  30
                                  20
                                  10
                                   0
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                                                                 Mobile tariffs      Handset prices      Taxation     Inequality

Source: GSMA database and authors own depiction
Trade Competitiveness Briefing Paper 2021/01                                                                                                  15

Figure 10. Affordability of digital infrastructure – Caribbean and Americas
                             90
      Affordability score    80
                             70
                             60
                             50
                             40
                             30
                             20
                             10
                              0
                                      Canada      The Bahamas Barbados         Jamaica     Saint Lucia Trinidad and    Guyana Saint Vincent
                                                                                                         Tobago                  and the
                                                                                                                               Grenadines
                                                     Mobile tariffs       Handset prices    Taxation      Inequality

Source: GSMA database and authors own depiction

other countries in the region. Nigeria had a                                             to the income levels of the population, with all
score of 88, Lesotho 87 and Botswana 85. On                                              countries scoring below 41.
the other hand, Ghana, Malawi and Zambia                                                    On handset prices, Canada, The Bahamas
ranked the lowest on this measure, with scores                                           and Jamaica had the highest affordability scores,
of 42, 39 and 9.                                                                         with 84, 71 and 64 respectively. The rest of the
   Income inequality is also a major factor                                              Caribbean performed lower, with Saint Vincent
in digital infrastructure affordability across                                           having the lowest score of 45.
Commonwealth Africa and results in a sig-                                                   In relation to taxation, Trinidad and Tobago,
nificant digital divide. The region’s highest                                            Canada and Saint Lucia performed better than
affordability score in this area was below 50,                                           the rest of the region, with scores of 83, 60 and 56,
with Ghana, Nigeria and Mozambique scor-                                                 respectively. The rest of the countries in the region
ing 49 and 42, respectively. The rest of the                                             had scores between 28 and 55, with Jamaica hav-
region performed poorly, with inequality                                                 ing the lowest affordability score of 28 on taxation.
scores below 34.                                                                            On inequality, the region performed better
                                                                                         relative to digital infrastructure affordability
Commonwealth Caribbean and Americas                                                      than Commonwealth Africa, with Saint Vincent,
Figure 10 shows the scores on affordability of                                           Canada, and Trinidad and Tobago have the
digital enabling tools across the Commonwealth                                           highest scores of 71, 67 and 58, respectively. The
Caribbean and Americas region.                                                           rest of the Caribbean region had scores below 50,
   In relation to mobile tariffs, Canada was the                                         with Barbados having the lowest score of 29.
most affordable, with the highest score of 79,
followed by The Bahamas at 64 and Barbados                                               Commonwealth Pacific
at 41. The rest of the Caribbean region scored                                           Figure 11 shows the ranking scores on afford-
below 41. With exception to Canada, the cost of                                          ability of digital enabling infrastructure across
data in the Caribbean region was high relative                                           the Commonwealth Pacific region.

Figure 11. Affordability of digital infrastructure – Pacific

                             100
        Afforability score

                              80

                              60

                              40

                              20

                                  0
                                      Australia        Fiji          New    Papua New Solomon             Tonga        Vanuatu    Samoa
                                                                    Zealand   Guinea   Islands
                                                              Mobile tariffs   Handset prices     Taxation     Inequality

Source: GSMA database and authors own depiction
16                                                                                        The Digital Infrastructure Divide in the Commonwealth

   In terms of mobile tariffs, Australia had                                              Commonwealth Asia
the highest score of 83, followed by Fiji at 78                                           Figure 12 shows the performance of software
and New Zealand at 47. The rest of the Pacific                                            and application infrastructure scores for the
scored below 37, with Samoa having the low-                                               Commonwealth Asia region.
est score of 7. In common with the Caribbean                                                 In relation to online security, Singapore
region, the high cost of data is a large contribu-                                        ranked the highest in score with 90, followed
tor to the digital divide in Commonwealth                                                 by Malaysia at 89 and India at 72. Sri Lanka and
Pacific countries.                                                                        Pakistan with Maldives scoring the lowest.
   On handset prices, Australia scored the high-                                             In relation to the literacy rate scores, Maldives
est at 100, like Singapore in the Commonwealth                                            performed best with a score of 98, followed by
Asian region. Fiji ranked a close second at 94                                            Singapore and Brunei Darussalam at 97, and then
and was performing at par with countries in                                               Malaysia at 95. India, Bangladesh and Pakistan
Asia on handset costs. The rest of the Pacific                                            scored lowest at 74, 74 and 59, respectively.
scored are between 46 and 36.                                                                In relation to accessibility of top ranked apps,
   On taxation, mobile technologies were rela-                                            Singapore scored the highest at 100, followed
tively more affordable in the region in compari-                                          by Malaysia at 58 and Brunei Darussalam at 50.
son to the Commonwealth Africa and Caribbean                                              Sri Lanka and Pakistan scored the lowest at 21
regions, in line with some Commonwealth                                                   and 20.
Asia countries. Solomon Islands had the high-                                                In relation to apps developed per person,
est score of 97, followed by Australia and New                                            Asia performed better than other regions of
Zealand at 88, and Vanuatu at 87.                                                         the Commonwealth. Singapore, Malaysia and
   Regarding income inequality, Tonga and                                                 Maldives had the highest scores of 100, 82
Papua New Guinea have the highest score of 78.                                            and 80, respectively. Pakistan and Bangladesh
This is followed by Fiji and Australia with scores                                        scored the lowest at 64 and 53.
of with scores of 72 and 69. The rest of the Pacific                                         In relation to mobile social media pen-
countries have scores ranging from 56-64.                                                 etration, Brunei Darussalam, Malaysia and
                                                                                          Singapore scored the highest at 94, 81 and 80,
4.3 Digital divide in relation to literacy                                                respectively. Lagging behind were Bangladesh,
and software and application services                                                     scoring 22, and Pakistan, with 17.

An assessment of literacy levels, coupled with                                            Commonwealth Europe
online security and access/development of soft-                                           Figure 13 shows the performance of soft-
ware application skills, provides an important                                            ware and application infrastructure in the
final layer of the information technology analy-                                          Commonwealth Europe region.
sis. These are important factors in the digital                                             In relation to online security, the UK had the
infrastructure assessment in terms of it con-                                             highest score at 93, followed by Cyprus at 65
necting with last mile users and customers.                                               and Malta at 48.

Figure 12. Performance of software and application infrastructure – Asia
                          100
                           90
                           80
     Performance scores

                           70
                           60
                           50
                           40
                           30
                           20
                           10
                            0
                                Singapore       Malaysia        India        Brunei   Bangladesh         Sri Lanka    Pakistan       Maldives
                                                                           Darussalam
                          Online security   Literacy   Accessibility of top ranked apps   Apps developed per person   Mobile social media penetration

Source: GSMA database and authors own depiction
Trade Competitiveness Briefing Paper 2021/01                                                                                                                                                                                17

Figure 13. Performance of software and application infrastructure – Europe

                                        100
                   Performance Scores
                                        80

                                         60

                                        40

                                        20

                                            0         Online Security                   Literacy                        Mobile Social                 Apps developed                      Accessibility of
                                                                                                                          Media                         per person                       top ranked apps
                                                                                                                        Penetration
                                                                                                    United Kingdom                  Cyprus                      Malta

Source: GSMA database and authors own depiction

   In terms of literacy scores, meanwhile, the                                                                                   In relation to online security, Mauritius led,
region performed better relative to other regions                                                                             with a score of 88, followed by Kenya with
of the Commonwealth, led by the UK and                                                                                        75 and Rwanda with 70. Eswatini, Namibia
Cyprus with a score of 99 and Malta with 95.                                                                                  and Lesotho scored lowest, at 13, 13 and 5,
   Accessibility of top ranked apps was also                                                                                  respectively.
high, with the UK scoring 100, followed by                                                                                       On literacy, Namibia, Mauritius and Eswatini
Malta at 93 and Cyprus at 79.                                                                                                 scored the highest at 92, 91 and 88, whereas
   Apps developed per person in the region                                                                                    Mozambique, The Gambia and Sierra Leone
was high, with Cyprus having a score of 97,                                                                                   scored lowest with 61, 51 and 43, respectively.
followed closely by the UK at 96 and Malta                                                                                       In relation to access to top ranked appli-
at 94.                                                                                                                        cations, Sierra Leone, Mauritius and Ghana
   Mobile social media penetration scores for                                                                                 scored highest, with 70, 68 and 67, respectively.
the region, meanwhile, were also relatively high                                                                              Zambia, Eswatini and The Gambia scored the
with Cyprus scoring 82, Malta scoring 80 and                                                                                  lowest at 11, 5 and 3, respectively.
the United Kingdom at 66.                                                                                                        On apps developed per person, Mauritius
                                                                                                                              ranked the highest at 79, with South Africa at
Commonwealth Africa                                                                                                           75 and Kenya at 62. Zambia and Sierra Leone
Figure 14 shows the performance of soft-                                                                                      scored the lowest at 39 and 29, respectively.
ware and application infrastructure in the                                                                                       In terms of mobile social media penetration,
Commonwealth Africa region.                                                                                                   the region scored lower than other regions of

Figure 14. Performance of software and application infrastructure – Africa
                                100
                                 90
    Performance scores

                                 80
                                 70
                                 60
                                 50
                                 40
                                 30
                                 20
                                 10
                                  0
                                                                                                                                                                                                 i
                                                   us     ny
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                                                 Online security                                     Literacy                                              Accessibility of top ranked apps

                                                 Apps developed per person                           Mobile social media penetration

Source: GSMA database and authors own depiction.
18                                                                                            The Digital Infrastructure Divide in the Commonwealth

 Figure 15. Performance of software and application infrastructure – Caribbean

                     100
Performance scores

                      80

                      60

                      40

                      20

                       0
                                     Barbados Th Bahamas Trinidad and    Saint                          Guyana      Saint Lucia     Jamaica
                                                           Tobago     Vincent and
                                                                          the
                                                                      Grenadines

                           Online security                                      Literacy                               Accessibility of top ranked apps
                           Apps developed per person                            Mobile social media penetration

 Source: GSMA database and authors own depiction

 the Commonwealth, such as Asia and Europe.                                                    and the Grenadines have scores of 88, followed
 Mauritius performed best with a score of 67,                                                  by Guyana with a score of 86.
 followed by Botswana with 42 and South Africa                                                   On access to top ranked apps, the region
 with 37. The lowest performing countries were                                                 was performing well, scoring 100 across all
 Mozambique, with a score of 8, Uganda with a                                                  countries.
 score of 6 and Rwanda with score of 5.                                                          On apps developed per person, the scores
                                                                                               varied, with Saint Vincent and the Grenadines
 Commonwealth Caribbean and Americas                                                           having a score of 95, Barbados at 94 and Saint
 Figure 15 shows the performance of software and                                               Lucia at 77. Trinidad and Tobago had a score of
 application infrastructure in the Commonwealth                                                69, Jamaica 66 and Guyana 53.
 Caribbean and Americas region.                                                                  For mobile social media penetration, the
    In relation to online security, the region as a                                            scores were relatively lower overall, with
 whole was not performing well. Jamaica had a                                                  Barbados scoring 65, The Bahamas 64, and
 score of 41, followed by Trinidad and Tobago                                                  Trinidad and Tobago scoring 61. Guyana
 with 19 and Barbados and Saint Vincent and the                                                and Saint Lucia had scores of 54 and Jamaica
 Grenadines at 17. The Bahamas, Guyana and Saint                                               scored 44.
 Lucia had scores of 15, 13 and 10 respectively.
    In terms of literacy, the region was per-                                                  Commonwealth Pacific
 forming well, with Barbados scoring a perfect                                                 Figure 16 shows the performance of soft-
 100, Trinidad and Tobago scoring 99 and The                                                   ware and application infrastructure for the
 Bahamas scoring 97 Jamaica and Saint Vincent                                                  Commonwealth Pacific region.

 Figure 16. Performance of software and application infrastructure – Pacific
                                                100
                           Performance Scores

                                                 80

                                                 60

                                                 40

                                                 20

                                                  0   Australia     Fiji    New Zealand Papua New        Tonga       Vanuatu        Samoa
                                                                                          Guinea
                                                                  Online Security   Literacy     Accessibility of top ranked apps
                                                                  Apps developed per person      Mobile Social Media Penetration

 Source: GSMA database and authors own depiction
Trade Competitiveness Briefing Paper 2021/01                                                                             19

   In relation to online security, Australia scored                       digital divide challenges women face across the
highest at 89, followed by Fiji at 79. The rest of                        Commonwealth.
the region then dropped off significantly, with                              Globally, one in three young people between
New Zealand scoring 37, Papua New Guinea                                  the ages of 15 and 29 reside in Commonwealth
scoring 21, Tonga 19, Vanuatu 13 and Samoa 10.                            countries. They constitute around 640 million
   In relation to literacy, the region performed                          of the Commonwealth’s total 1.8 billion popula-
very well, with Australia, Fiji, New Zealand,                             tion. The integration of women into the digital
Papua New Guinea and Tonga all having scores                              economy is therefore critical to bridging the
of 99. Samoa followed with a score of 88 and                              digital divide.
then Vanuatu with 72.                                                        This section assesses various regional fac-
   In relation to accessibility of top ranked apps,                       tors affecting women’s ability to access, afford
Australia and Fiji had perfect scores of 100.                             and utilise digital technologies and infrastruc-
Vanuatu and Samoa have scores of 76 and 61.                               ture. The following factors were taken into
New Zealand, Tonga and Papua New Guinea                                   account:
Vanuatu and Samoa had scores of 55, 30 and 21.
   On apps developed per person, Australia was                            1. Gender parity in schooling: measured by the
scored at 95, Fiji was scored at 94, New Zealand                             mean years of schooling of males versus
had a score of 93 and Papua New Guinea had                                   females.
a score of 92. Samoa, Tonga and Vanuatu had                               2. Gender parity in income: measured by
scores of 74, 64 and 43 respectively.                                        gross national income (GNI) per capita of
   On mobile social media penetration, the                                   females to males.
region needed to improve its access relative to                           3. Gender parity in bank account ownership:
other regions. Fiji, Australia and New Zealand                               measured by gender parity in having an
had scores of 72, 70 and 66. Papua New Guinea,                               account.
Tonga and Samoa had scores of 64, 62 and 31,                              4. Gender gap in social media use: measured
respectively, and Vanuatu had a score of 8.                                  by gender ratio for social media usage.
                                                                          5. Gender gap in mobile ownership: measured
4.4 Digital divide in relation to gender in                                  by gender ratio for mobile device owner-
                                                                             ship and usage.
the Commonwealth
Assessing the digital divide in the                                          Figure 17 shows the gender divide in relation
Commonwealth in relation to education,                                    to access, use and affordability of digital infra-
income levels, access to and use of digital                               structure in the Commonwealth Asia region.
infrastructure from a gender perspective is                                  The gender parity scores illustrate the dis-
important to understand the nature of the                                 parity between men and women in relation to

Figure 17. Gender digital divide – Asia
                            100
                             90
                             80
        Performance score

                             70
                             60
                             50
                             40
                             30
                             20
                             10
                              0
                                  Singapore Maldives     Brunei   Malaysia   Sri Lanka    India   Bangladesh Pakistan
                                                       Darussalam
                                         Gender parity in schooling       Gender parity in account ownership
                                         Gender parity in income          Gender gap in social media use
                                         Gender gap in mobile ownership

Source: GSMA database and authors own depiction
20                                                                                The Digital Infrastructure Divide in the Commonwealth

schooling, account ownership, income, social                                        The disparity in mobile device ownership
media usage and mobile ownership.                                                also showed a large gender digital divide in the
   In relation to schooling, India, Pakistan and                                 region. The South Asian countries of Pakistan,
Bangladesh lagged behind on female school-                                       Bangladesh and India scored lowest, ranging
ing. India ranked the lowest with a score of                                     between 0 and 34, while Sri Lanka performed
43, behind Pakistan at 44 and Bangladesh at                                      better but still with a large disparity, with a score
70. Brunei Darussalam, Maldives, Malaysia,                                       of 67. Malaysia scored 81, while Singapore,
Singapore and Sri Lanka performed better in                                      Maldives and Brunei Darussalam demon-
relation to education of females, with Brunei                                    strated higher parity, all with scores above 90.
Darussalam having the highest score of 100, sig-                                 Overall, in Asia, there is a strong relationship
nifying gender equality in education. Maldives                                   between the years of schooling and the owner-
and Malaysia also led with scores of 96, ­followed                               ship of accounts, income, social media use and
by Singapore with 90 and Sri Lanka with 87.                                      mobile ownership. The greater the gender par-
   In terms of ownership of accounts, Pakistan                                   ity in the years of schooling, the worse the per-
scored lowest at 7, signifying a large disparity                                 formance in other areas creating greater gender
between men and women, while Bangladesh                                          divide.
and Brunei Darussalam also scored rela-
tively low compared to other countries in the                                    Commonwealth Europe
Commonwealth Asia region, with scores of 48                                      Figure 18 shows the gender divide in relation
and 76, respectively. Maldives, India, Malaysia,                                 to access, use and affordability of digital infra-
Singapore and Sri Lanka led the region with                                      structure in the Commonwealth Europe region.
scores ranging between 81 and 99.                                                   The scores show that gender parity is better
   Regarding the gender divide on income,                                        in comparison to other regions in this more
except for Singapore, the scores across                                          developed region; however, the gender digital
Commonwealth Asia were all below 80. This                                        divide remains.
signified large income gaps between men and                                         In relation to gender parity in schooling, the
women in the region. Pakistan scored lowest                                      UK, Cyprus and Malta performed well with
with 13, India was 19, Sri Lanka 36, Bangladesh                                  gender parity scores above 93.
38, Maldives 44, Malaysia 60 and Brunei                                             Regarding account ownership, the scores
Darussalam scored 75.                                                            were also high in all the three countries,
   In relation to the gender gap in social media                                 between 99 and 100, signifying parity or near-
use, Pakistan, India, Bangladesh and Sri Lanka                                   parity. This indicates that for women, access to
showed huge gender disparity, with scores from                                   finance is easier in comparison to other regions.
0 to 20. Brunei Darussalam was in the middle                                        However, in terms of affordability, measured
range, with a score of 74. Malaysia, Singapore                                   by the income level, gender parity in income was
and Maldives had small gender gaps in social                                     low in these countries. The United Kingdom
media use; however, in comparison to the rest                                    and Malta had scores of 53, while Cyprus had
of the countries in Commonwealth Asia, their                                     a score of 70. This is an area for improvement.
performance was much closer to parity with                                          In relation to the gender gap in social media
scores of 90–98.                                                                 use, the scores were relatively better. Cyprus,

Figure 18. Gender digital divide – Europe

                             100
       Gender Parity Score

                             80
                             60
                             40
                             20
                              0    Gender parity in   Gender parity in    Gender parity in     Gender gap in     Gender gap in
                                     schooling           account             income           social media use     mobile
                                                        ownership                                                 ownership
                                                                 Cyprus      United Kingdom      Malta

Source: GSMA database and authors own depiction
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