The easyWeb Solution Portfolio - On track for success in e-business
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EasyWeb revise 27/7/2000 3:53 PM Page 3
The easyWeb
Solution Portfolio
On track for success in
e-business
EasyWeb revise 27/7/2000 3:53 PM Page 4
On track for success in
e-business
You know the value to be derived from a compelling Web
presence. It’s a virtual storefront where you can promote
what you sell on a global basis. It’s an engine for doing
business faster and with greater flexibility, and for running
your own business more efficiently. It’s an opportunity to
build communities with your customers, your suppliers and
your partners. And it’s the place where you can build your
brand and deliver higher levels of service. So you become
more competitive.
For the best results, you’re managing a balance of intranets for
your employees to drive your business, extranets to build
relationships with partners and suppliers, and even a portal on the
Web where your customers will return time and time again.
In practice though, you may have hit obstacles. Not enough The easyWeb Portfolio combines the expert skills of Lotus
expertise. Not enough time. Not enough investment. You know Professional Services (LPS) and the technology that has made Lotus
what you can do, but you just don’t know how to get there. and IBM the leaders in delivering collaborative Web solutions. With
You know you need to keep your I-net presence alive and current the easyWeb Portfolio you gain not just the tools, but the guidance,
to make it work, but you don’t have the time to make that happen. the support and the training to put your plans into action.
Lotus’ easyWeb Portfolio eases you down the path to becoming Whatever your IT infrastructure, the easyWeb Portfolio puts you
an effective e-business. With easyWeb you can ensure the face firmly on track to e-business success.
you present to the world is consistent across intranets, extranets
and your Web site. And it provides the basis for building portals
to encourage “stickiness” amongst Web surfers, bringing them
repeatedly back to your site. easyWeb provides the foundation The Business Solutions Framework
platform for Collaborative Commerce.
Enterprise
Extended
Organisational Complexity
Cross Electronic
Value Chain
The easyWeb Portfolio provides a structured environment and Enterprise Community
Innovation
Communication Development
solves your Web publishing dilemmas. While structure access and
security remain controlled by the IT department, content is created,
published and managed by the business users – the people who
Integrated
Enterprise
Enterprise- Enterprise Enterprise
actually own the information that needs to be on the Web. And all Wide Knowledge Process
Communication Management Innovation
content displays your chosen look and feel consistently throughout
the site, whoever actually publishes it. No more bottlenecks in the
Web Master’s office. No more out-of-date information on the Web.
Work Group
Automated
No more disjointed feeling to your site. Work group Work group
Work group
Process
Communication Collaboration
Innovation
Information Knowledge WorkFlows
(Inform and Inquire) (Disperse and Decide) (Conduct and Control)
work complexity
EasyWeb revise 27/7/2000 3:52 PM Page 1
easyWeb at work
Viapolis.com (easyWeb Internet) DaimlerChrysler SA
A group of three large publishing companies in Spain wanted (easyWeb extranet)
to create a digital city guide able to host information from over Employees and customers of DaimlerChrysler SA are using a
50 cities but achieve a consistent look and feel. Web browser solution based on Lotus and IBM software to cut
distribution costs and reduce stockpiles. Using the B2B solution,
called DC Online, 100 dealers can order a vehicle that matches
specific customer requirements, have orders submitted
electronically and tracked, and see vehicles delivered efficiently
by DaimlerChrysler. The solution based on easyWeb was developed
by Lotus Professional Services using Lotus Domino, IBM’s DB2
Universal Database and Lotus LearningSpace e-learning software.
Dealers order and manage more than 100 vehicles daily,
worth about $3.5 million in revenue. The solution significantly
reduces automobile stockpiles at dealerships, cuts distribution
costs and eliminates inefficiencies. At the same time,
DaimlerChrysler SA’s implementation of electronic publishing and
information sharing is estimated to save approximately half a
million dollars in faxes and paper. DaimlerChrysler says that DC
By implementing easyWeb, the individual offices can quickly Online has helped it to move to a whole new distribution strategy
update events, dates and weather forecasts, for example, while that focuses on the customer and completely changes how it
also managing their own advertising and even Web cams. conducts business and sells and distributes automobiles.
Because easyWeb is highly scalable, it can easily be deployed
to new cities quickly.
EasyWeb revise 27/7/2000 3:53 PM Page 5
TXU Europe (easyWeb intranet)
A major player in the UK energy market, TXU Europe has worked
very closely with LPS to develop a knowledge-led intranet that has
changed the way the company views and shares its information.
Key to the success of the intranet has been the compilation of staff
profiles, allowing members of the rapidly growing global
organisation to pinpoint people with the skills, experience and
interests needed to contribute to discussions and projects. The
Members Profile also gives each employee the opportunity to
select what news, discussions and documents they want presented
in their own personal pages. The intranet has fostered greater
employee involvement in corporate decision-making, with staff
joining communities to share experiences and knowledge and
discuss company issues. This change in culture away from
departmental silos of information to sharing across the business
has been achieved using a variety of initiatives, including online
help, roadshows and demonstrations. In addition, TXU Europe has
benefited from LPS’ technical skills and its wealth of knowledge
and project management experience, using workshops, continuous
development and testing to complete the project in just ten weeks.
Solutions for all
Are you… The Lotus easyWeb Portfolio can help you to…
in Marketing, Sales, Channel/Distribution or Procurement? • Quickly and easily publish information to your intranet or
Web site with a consistent look and feel
Would you like to be able to…
• Create, manage and personalise online content across your
• Expand communication throughout your business network?
intranet or Web site
• Improve relationships across your customer or partner
• Easily extend Web content production to new products,
community?
services and departments
The Lotus easyWeb Portfolio can help you to…
• Keep vital information, such as pricing and stock information,
Are you…
up-to-date on the site
The IT Manager, or Web Master?
• Transform your Web presence in a relationship-building tool,
by providing a personalised and interactive experience for Would you like to be able to…
your Web community • Provide a secure Web management solution for users that
• Accelerate your business responsiveness by the involvement of doesn’t tie up valuable IT resources?
your company through your Internet strategy.
The Lotus easyWeb Portfolio can help you to…
• Modify all pages easily if corporate look-and-feel changes
• Deliver content management to user departments, solving
• Integrate wireless services to deliver content to mobile devices
Web Master bottleneck issues
• Effortlessly manage security and infrastructure issues within
Are you… the IT department
in Human Resources or Internal Communications? • Deliver a scalable solution that can easily be rolled out across
your organisation
Would you like to be able to…
• Integrate back-end ERP solutions with your Web site
• Share information with colleagues across the business?
• Provide content for wireless devices
• Use the corporate Web site or intranet to deliver fast and
up-to-date information of real value?
EasyWeb revise 27/7/2000 3:53 PM Page 6
“DCSA is able to accurately meet customer demand,
saving DaimlerChrysler millions of dollars in
value chain costs, and providing our dealers
with unprecedented access to the information
they need to be more productive
and to improve service.”
David Burke
CIO, DaimlerChrysler SA
Lotus easyWeb Portfolio
The first phase of the easyWeb Portfolio solution comprises of
two workshops:
• a look at the benefits of e-business and collaborative
commerce, and consideration of how your site should be
structured and where information is housed
• a detailed graphical design workshop which focuses on look
and feel, taking into account ease of use and corporate design
and branding standards
The results of both workshops are then analysed by LPS to produce
a delivery plan. The solution is delivered within ten weeks.
The easyWeb core functionality offers:
• Profile Management – the capability of the document author
to personalise published content
• Content Management – developing, editing, approving and
“Lotus are one of the few suppliers securely publishing content on the Web
• Taxonomy – the facility of an organisation to group, categorise
who really work in collaboration and classify content sensibly and intuitively
with the client.” • Navigation – allowing content to be browsed using the
taxonomy as a navigation structure
Helen Hunt
Intranet Project Manager, TXU • Graphical design and structure – providing Web site corporate
branding and interface design
The solution provides distributed content management for Line-of-
Business Managers, Authors, Editors and Approvers wherever they
are based in the world. Published content can be personalised
“DC Online helped us move forward and added to the appropriate area within the Web site. Users can
a whole new distribution strategy either intuitively navigate to content or retrieve it using easyWeb’s
advanced search facilities. easyWeb also provides a platform
that focuses on the customer and from which you can offer a variety of e-business services, such as
Wireless access, Discussion Forums, User Registration, Press
completely changes how we
Release Management, Subscription Newsletter, Voting System,
conduct business and sell and Tracking, Frequently Asked Questions and Contact Us programs.
distribute automobiles.” Once easyWeb is in place, you can then add even greater value to
David Burke your site by working with LPS to integrate back-end systems, such
CIO, DaimlerChrysler SA as ordering and stock checks.
EasyWeb revise 27/7/2000 3:52 PM Page 2
Accelerating value through Lotus technology
Against a background of increased competition, your customers are demanding ever higher levels
of service at lower prices. They want ready access to information and services round the clock, and if
they don’t get it, they’ll find someone else somewhere in the world who can deliver.
If new technologies are going to help you meet, retain and satisfy those customers, then you need to
understand the value of those technologies, and implement them cost-effectively. But keeping
abreast of continuing developments and learning how to utilise them for business advantage is a
challenge in itself.
The Lotus’ Professional Services (LPS) organisation is committed to accelerating the value customers
derive from their use of Lotus technology. LPS has created a range of Solution Portfolios that give
you all the tools and help you need to understand key issues and achieve best value from the latest
technology. With focus on vital areas such as the Wireless intranet, Migration, e-business,
Collaborative Commerce, and Knowledge Management, the LPS solutions provide technology and
products, consulting, education and support, allowing you to choose the options you need.
From basic introduction right through to post-implementation field support, LPS can provide the
skills and technology you need to be successful in the e-business and Collaborative Commerce era.
© 2000 Lotus Development International Corporation, Lotus Park, The Causeway, Staines, Middlesex, TW18 3AG Lotus
and Lotus Notes are registered trademarks and Notes, Domino, LearningSpace, Domino.Doc and Super Human Software
are trademarks of Lotus Development Corporation. cc:Mail is a registered trademark of cc:Mail, Inc., a wholly owned
subsidiary of Lotus Development Corporation. IBM is a registered trademark and the e-business logo is a trademark of
International Business Machines Corporation. All other trademarks are owned by their respective companies.
All rights reserved. PF0048P 8/2000
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