THE LATEST NEWS FROM FAMILY NURSING & HOME CARE - Family Nursing ...
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UPDATE
THE LATEST NEWS FROM FAMILY NURSING & HOME CARE
Welcome to 'UPDATE' - our Supporters Newsletter which
reflects on 2020 for Family Nursing & Home Care.
We hope you find it useful and informative. If you have any queries
or comments, please email us at fundraising@fnhc.org.je
Pictured: The Children's Community Nursing Team were nominated for a Pride of Jersey Award.
Image courtesy of the Jersey Evening Post
Page 1
FNHC - 2020 UPDATE
During the pandemic, nurses played
(and continue to play) a crucial
role across the world caring for the
sick.
Following the year of challenges that
Covid brought our Island, I would like
to pay tribute to our nurses who have
worked continuously to support the
vulnerable in our society and to
provide a Community Nursing
service during these most difficult
BRONWEN WHITTAKER, CEO, and challenging times. Most of us,
FAMILY NURSING & HOME when we joined our profession as
nurses many years ago, did not
CARE
expect to be nursing through a
Firstly I would like to take this pandemic.
opportunity to wish you a (belated)
Happy New Year. It has been some I would like to acknowledge the
time since our last publication and importance and pay tribute to 75
there have been several reasons for years of Liberation for the Island of
this, mainly of course, owing to the Jersey. Again, I know many of you
situation we found ourselves in with held your own personal celebrations
Covid last year, which continues. due to the Covid restrictions. I feel
that there has been a real sense of
Sadly, this was the same for a community not only reflecting on
number of other great things that the war and those who served in it,
FNHC had planned for 2020, and as a but also in relation to the new
result, we had to postpone events we challenges our communities face
had planned, which are not only
great ways to raise our profile, but
also bring in vital funds for the
organisation.
I would like to pay tribute to our nurses
Last year (2020) was an extremely who have worked continuously to
important year for nursing. Not support the vulnerable in our society and
only were we celebrating 200 years to provide a Community Nursing
since the birth of Florence service during the most difficult and
Nightingale, one of the great challenging times. Most of us, when we
founders of nursing, but we were also joined our profession as nurses many
celebrating the International year ago, did not expect to be nursing
Year of the Nurse as designated by through a pandemic.
the World Health Organisation.
Page 2
through the pandemic. We all know structured needs to change.
someone who has been personally Therefore, due to Covid we will look
touched by these significant events. for a way to engage with members
so that they can vote on this proposal
later this year.
In the meantime, please be assured
that Membership will continue as
normal for the foreseeable future.
However, we would give
consideration as soon possible to
move to a scheme which invites our
supporters to be “Friends of Family
Nursing & Home Care.”
We will keep Members updated on
this during 2021.
Finally, I would like to extend my
thanks to Islanders and our Members
who have supported FNHC so well
throughout this.
Pictured: The FNHC Legacy Campaign
Your support is much appreciated
You may recall in 2019, Family and truly valued.
Nursing & Home Care
decided to review their membership Moving into 2021, I am truly
scheme and we carried out a optimistic that life will get better and
number of parish road shows to return to some normality.
consult with Members regarding
this. During the roadshows FNHC There is hope with the arrival of a
discussed the proposal to stop our new vaccine and FNHC is planning a
membership scheme and replace it full year of events to support our
with a more flexible supporters fundraising, which I do hope
scheme. everyone will enjoy.
Obviously. due to the situation with
Covid, it has not been possible to
hold an AGM to discuss this further.
As an organisation, we feel that the
way that membership is currently
Page 3
FNHC - 2020 UPDATE
.
FUNDRAISING
TOUCHED BY THE GENEROSITY
OF ISLANDERS
It's been a challenging year
2020 has been a very challenging participants, and our very popular
year for Fundraising at Family Golf Day in September, which was
Nursing & Home Care, as like all fully booked with 18 teams.
other charities, we have been
unable to hold large events, A black-tie event we were
and have had to find new ways to planning in October will now take
adapt in this climate. However, place in October this year.
despite the unusual nature of
2020, we were touched by the These are not only fantastic
generosity of Islanders. community events, but also raise
money to help us fund our
Sadly, we had to cancel our Paediatric Palliative Care Worker
much-loved Colour Festival in post, which is essential to families
July, which in 2019, attracted 1,500 who have children with complex
health conditions.
Pictured: Colour Festival 2019 'Paint the Sky' Image courtesy of Gary Grimshaw @Photoreportage
Page 4
.
We feel very fortunate that our In early September, we were able to
sponsors generously let us keep re-invent a successful event from a
either the whole of or part of their decade ago, called “Time For Tea with
donation, and we’d like to thank: FNHC” which was launched at La
Jersey Electricity, Stonehage and Moye Golf Club, under socially-
UBS. distanced conditions!
We had great support for the event,
which allowed invited guests to enjoy
an afternoon tea, and then pledge to
hold their own, in a small group, and
raise money for FNHC. This is ongoing
and has been enjoyed by many
groups of people in 2020.
Our ticket sales for our 2021 Draw
Club have been very strong this year.
We have now sold over 1,650 of the
2,021 tickets available, which is more
important than ever, due to the fact
we couldn’t hold large events in 2020.
Support our 2021 Draw Club
Without large events to fall back on,
we have had to innovate with new
ways of fundraising.
We introduced Tap To Donate
machines (fixed at £2) which allows
the giver to donate to us with no
need to come to an event.
These are based at Little Grove
Pharmacy, New Era Pharmacy,
Seafish Café at Liberty Wharf and
Pour Toi gift shop in King Street.
We’re really grateful to all the places
involved for letting us have a machine Our Co-operatiuve Dividend Number - A great way to support us
in the different locations. Please
support us if you see one! We also We’re encouraging all our supporters
entered into a successful community to buy a ticket; if you don’t have one
partnership with Pour Toi selling already, as it’s an easy way to support
fantastic bracelets, with proceeds us and you could win £1,000 a month.
from each bracelet sold going to
FNHC, and this will continue in 2021.
Page 5
FNHC - 2020 UPDATE
.
Just email fundraising@fnhc.org.je You can obtain more details of all of
and we’ll send you an Application them by emailing our Fundraising
Form. Team on the address above. All
events will take place subject to
Looking ahead to this year, we are Covid restrictions.
busy planning for events, in line with
Covid regulations. We’d love to see Debbie Farley, Fundraising Manager
you at our events.
Could you be a corporate partner for
FNHC this year?
charities, who care for and support
As part of our Fundraising
Islanders of all ages.
Strategy in Family Nursing &
Home Care, we are building on
To find out more, contact our
our relationships with corporate
Fundraising Manager Debbie
partners.
Farley on 443666 or email:
d.farley@fnhc.org.je
In 2021, if your company, business
or organisation would like to
Alternatively, if you’re looking for a
support us, we’d love to hear from
charity to support in 2021,
you and have a variety of
(whether it is for a Dress
opportunities available so that you
Down Day, cake sales at work or
can enjoy the benefits of working
anything else!) we’d be delighted
with one of Jersey’s oldest
if you’d bear us in mind.
Stay in Touch
We’d like to stay in touch with you - and we need your permission to do
that.
If you are happy to hear from us about things like what’s going on in our
Organisation, our 2021 Club, future events and appeals, then please email
your full name along with the words ‘I’m in’ to fundraising@fnhc.org.je and
then we have your email address to keep in touch.
We are happy to contact you by post if that’s your preference, but as a
Charity, email really helps us keep our costs down.
You can opt out at any time by emailing us your full name and ‘I’m out’ to
the same address and we’ll remove your details from mailing list.
Page 6
CHILD AND FAMILY
SERVICES
PRIDE OF JERSEY
2020 was a challenging year for all School Nurses delivered hundreds of
nurses and health visitors in the vaccines to local school children as
Division. We have had to adapt the part of our vaccination “catch up”
way we work in order to continue programme following Lockdown.
our support for children and their
Our “Baby Steps” groups were held
families during a very difficult and
virtually and parents were positive in
adverse period for our whole their feedback about this.
community.
As a summary, schools were closed,
there were barriers to home
visiting and children and families
became isolated and services less
accessible.
In response, we negotiated these
difficult times and worked hard to
be there but in a different way to
usual, and we know that parents
Pictured: Our Baby Steps Team at our new venue, Pip's Place, in
were happy to have the Union Street, St Helier
reassurance and support provided.
Our Maternal Early Childhood
Sustained Home Visit (MECSH)
A real loss was having to suspend
programme continued where in
our group work and drop in clinics
some areas of the UK, it was
which is a significant change for
suspended.
parents. However, despite
managing and coping with this Most importantly perhaps, we
we continued to demonstrate worked closely with multiagency
focus and commitment to our partners to protect our
clients and to achieve lots. most vulnerable clients.
It is fantastic news that our Michelle Cumming, Operational
Lead for Child and Family Division
Children’s Community Nursing
Team (CCNT) were nominated for a
JEP Pride of Jersey award, and our
Page 7
FNHC - 2020 UPDATE
.
.
DISTRICT AND ADULT
SPECIALIST NURSING
THE HANDS, EYES AND EARS OF THE
COMMUNITY
The District Nursing Team continue families have expertise and
to safely provide nursing care to knowledge that is invaluable in
people in their homes during these ensuring that the care we provide is
challenging times. person centred. The District Nursing
Service is currently piloting a shared
While many of our key partners care plan to build on the success we
have been unable to visit people in have had with shared care during
their homes, we have acted as the this pandemic period. The team are
hands, eyes and ears of our partners, working hard to review their
liaising closely with the Hospice, assessment and care planning
Health and Community Services, process to support this.
GP’s, other voluntary organisations
and health care providers .
Our staff are able to safely deliver
care wearing personal protective
equipment which gives protection to The National 'Legs Matter' campaign
the member of staff and the patient. The FNHC Specialist Nurses have
been busy seeing patients with
We have continued to run clinics complex wounds, stoma and
during this difficult time and are continence problems during 2020.
looking at developing clinic services Fiona Le Ber (our stoma nurse
to offer patients timed appointments specialist) was accepted on to the
to free them up to actively engage in Royal College of Nursing Bladder and
social activities that are so important Bowel committee. The committee
during these challenging times. are a steering group of specialist
continence nurses who support best
Working in different ways has practice, provide advice for other
demonstrated the importance of nurses and ensure that protocols are
working in partnership with patients followed nationally. Fiona attended
and their families and carers. We two meetings at the Royal College of
recognise that patients and their Nursing in London where she met
Page 8
.
nurses from across the UK. The to approach her national campaigns
Bladder and Bowel committee have in a different way this year. Gilly was
been developing a new online on YouTube as part of a national
educational tool which will advise awareness campaign the
nurses and carers in continence 'TVN2gether group’, based in the UK.
matters. Gilly and Shauna (a fellow TVN from
Northern Ireland) did a video on the
impact of moisture and incontinence
on skin and development of pressure
ulcers. This was shared on the FNHC
social media channels.
Gilly was invited to join a UK
nationwide paediatric TVN forum
alongside Lynn Vidler, one of our
Paediatric Nurses.
Pictured: Specialist Nurses - Fiona Le Ber and Gilly Glendewar
Gilly has also worked on a new
(picture taken before current Covid restrictions)
pressure ulcer framework, an Island-
Fiona was also asked to write an wide document, and joint project
article for the British Journal of with HCS and partner agencies
Nursing. The article “Using a novel around the Island to be consistent in
breathable silicone adhesive (SIL2™ the management and prevention of
technology) in stoma appliances to pressure ulcers regardless of where
improve peri-stomal skin health: they live and who cares for them. The
answering the key questions” final framework is awaiting
discusses a new silicone adhesive ratification.
used in stoma bags.
FNHC secured funding for
Although the yearly Bowel Cancer compression hosiery and wraps in
and Ostomy Awareness campaigns March 2020 and by October had
have been put on hold this year due assessed, measured and supplied
to Covid, Fiona has been working with over 200 items, free to patients. There
the local Jersey Ostomy Society is ongoing work being completed
Support Group to secure funding for regarding the assessment process
an inflatable bowel! The inflatable and streamlining the re-call process
bowel is large enough to walk when patients no longer need visits
through and will be part of an but need follow up care and reviews
ongoing bowel cancer awareness for replacement garments.
campaign in 2021. Here’s to a healthy, safe 2021 for all.
Gilly Glendewar, our Tissue Viability Tia Hall, Operational Lead
Nurse specialist (TVN), like Fiona, had for District and Specialist Nursing
Page 9FNHC - 2020 UPDATE
GOVERNANCE
JERSEY CARE COMMISSION INSPECTION
Under the Regulation of Care (Jersey) Facilities Officer, not only due to the
Law 2014, all providers of care homes, significant measures required at FNHC
home care and adult day care services locations to make them Covid-secure
must be registered with the Jersey but also in the preparation of our latest
Care Commission (JCC). FNHC were FNHC Centre ‘Pip's Place’.
one of the organisations that were
required to register The Education Team have done a great
job ensuring staff remain up to date.
New approaches to training have been
developed and rolled out successfully.
We continue to support the University
of Chester pre-registration programme
by providing an excellent learning
The role of the JCC is to provide environment for nursing students. Staff
independent assurance about the continue to develop their skills and
quality and safety of a range of health education.
and social care services provided in
Jersey and the professional staff who We continue to provide high quality
work in these services. Having training to other care providers in
registered with the JCC in 2019, we will Jersey. This is key to excellent care, and
be inspected on a yearly basis. we are happy to share our high
standards.
Our first inspection took place in late
2020 and the full report and findings Our Clinical Effectiveness Facilitator
by the inspectors can be found on the JCC has continued to ensure that what we
website once completed. do and how we care for Islanders is
based on best available evidence and
The Governance team has been practice. Our main focus is always on
working hard this year to help keep our safety and wellbeing of patients, clients
patients, clients, families and staff safe and staff. We have measures and
The team ensure that we listen to checks to monitor our standards. We
feedback from Islanders and make have managed to develop and update
sure that the organisation learns and over 40 policies and procedural
works to continually improve its documents in 2020.
standards.
Judy Foglia, Director of Governance,
It was a busy year for our Premises and Regulation and Care
Page 10.
RAPID RESPONSE
AND RE-ABLEMENT
IMPROVED PROCESSES AND PATIENT OUTCOMES
2020 was a challenging year for all factor in admission prevention
Islanders as we continued to work strategies. In addition, RRRT have
through the Pandemic. RRRT have maintained partnership working our
tried to maintain business as usual colleagues in HCS and the hospital to
and provide essential core services ensure patients receive treatment
to Islanders. We have continued to and care well throughout these
prevent admissions to hospital, unprecedented times, in the most
support early transfers of care and appropriate place in a timely manner.
support vulnerable adults in times of
crisis. We plan to develop services in 2021 to
expand the current services we
deliver in collaboration with all our
partner agencies.
We have continued to prevent Despite the challenges of 2020, RRRT
admissions to hospital, support staff have been supported to
early transfers of care and support undertake a variety of training
vulnerable adults in times of crisis. including Mental Health First Aid,
Immediate Life Support and
The Mental Health element of the
teaching and assessing to name a
team has increased caseload by
few.
approximately 150%, they have
managed and supported significant
These will support the service and
numbers of clients to remain at
organisation in delivering high
home and prevent deterioration in
quality care to the community and
mental health conditions. They have
develop and improve key clinical
worked tirelessly to maintain a
skills to allow development of the
fantastic service to this cohort of
service. We are committed to staff
clients.
development that will enhance the
patient journey and allows patients
GP referrals increased in the last year
to be at the centre of their care
particularly in the first wave of
delivery.
Covid. This demonstrated
collaborative working with our GP
Patient outcomes have been
colleagues and continues to be a key
fantastic. The majority of RRRT
Page 11FNHC - 2020 UPDATE
.
patients recover quickly, spend less During what was a challengingyear,
time on treatment, and have less risk RRRT remained focused, committed
of developing infections associated and delivered services to a high
with admission to hospital. We have standard. We are planning to
had some fantastic compliments enhance and develop the current
from service users that we as a service even further in 2021 to further
service are delighted with. Not only support Islanders to remain at home
does this confirm the benefits of the and be at the centre of the
service is demonstrates that the healthcare service they require.
team are effective, professional and
are delivering appropriate services Clare Stewart, Operational
based on patient need and wishes. Lead for Rapid Response and
Re-ablement Team
COMMUNICATIONS
KEEPING YOU UP TO DATE
One of the main aims of FNHC this In December 2020, we completed a
year regarding external Stamps project with the Philatelic
communications has been to Bureau at Jersey Post, to mark the
improve the charity’s social media International Year of the Nurse and
presence. We have seen a steady Midwife. If you wish to buy the FNHC
growth in our followers on Commemorative Stamps, go to:
Facebook, LinkedIn, Twitter and https://www.jerseystamps.com/
Instagram.
This year, we look forward to keeping
If you’d like to keep in touch with us our supporters updated regularly
about our work, just search “Family and sharing news of events,
Nursing & Home Care” on Facebook, fundraising opportunities, and news
LinkedIn, Twitter and Instagram. from FNHC.
We’ve had media coverage on the
Louise Journeaux, Head of
events we’ve been able to run, such
Communications
as the Queen’s Birthday lunch, in
conjunction with Harper’s Catering
and the Colour Challenge, which was
the replacement for the Colour
Festival.
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