Toolkit - Join the Conversation Movement N - TrackSAFE Foundation

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Toolkit - Join the Conversation Movement N - TrackSAFE Foundation
Join the Conversation Movement
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     12 April 2018
     Rail R U OK?Day

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Toolkit - Join the Conversation Movement N - TrackSAFE Foundation
About this toolkit

                        This toolkit will help you organise an effective (and fun)
                        Rail R U OK?Day campaign within your organisation.

                        Copies of this toolkit can also be downloaded at
                        http://tracksafefoundation.com.au/rail-ruok-day

                        Content included on the following pages:

                        1. About TrackSAFE and Rail R U OK?Day                       Page 2

                        2. Event checklist: 3 things every event needs               Page 3

                        3. Event planner: The cheat sheet of champions               Page 4

                        4. Communications approach                                   Page 5

                        5. Suggested wording for e-mails and social media            Page 8

                        6. Event ideas and collateral                                Page 10

                        7. How to keep the message alive                             Page 12

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About TrackSAFE
                        and Rail R U OK?Day

                        TrackSAFE is a registered Harm Prevention Charity that        Encouraging these conversations between staff has the
                        strives to reduce suicide, trespass, and level crossing       power to help transform our railway workplaces into strong
                        incidents on the rail network.                                and resilient communities, while decreasing the potential
                                                                                      for self-harm among those who witness tragic events on
                        R U OK? is a national, independent, not-for-profit            the network, such as suicides.
                        organisation dedicated to inspiring and empowering
                        everyone to meaningfully connect and ask “Are you ok?”        By participating in Rail R U OK?Day, you’re helping create an
                        of people around them.                                        industry that will be stronger, more supportive and safer.

                        In 2013, these two harm prevention charities decided to
                        team up and work together to help create an Australian
                        rail industry where all staff are connected and are

                                                                                      Join the
                        protected from suicide.

                        As part of this collaboration, 12 April 2018 will mark the

                                                                                      Conversation
                        fourth Rail R U OK?Day coordinated by TrackSAFE.
                        The aim is to encourage rail staff to join the Conversation
                        Movement by looking out for one another and using the

                                                                                      Movement
                        4 Steps to navigate a conversation:
                         1     Ask “Are you ok?”
                         2     Listen without judgement
                         3     Encourage action to help them manage the load
                         4     Check in to show you genuinely care

                        Depression, anxiety and mental trauma are real issues
                        impacting rail staff and regular, meaningful conversations
                        can really help our workmates.
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3 things every Rail R U OK?Day
                        event needs

                        Your Rail R U OK?Day event is not just any event. It’s an opportunity to convince workmates
                        that they can make a real difference to someone who’s having a tough day by having a
                        meaningful conversation.

                        Why is this important?
                        Because rail staff are sometimes exposed to trauma - and on top of that - life can get us down
                        and we need a bit of support. So when you’re planning for Rail R U OK?Day, make sure you use:

                        1. Inspiration
                        Asking the question need not be a daunting prospect. If they say “No, I’m not ok”, that’s ok.
                        You’ve got what it takes to support them by listening, helping them find ways to further support,
                        and checking in with them so they know you genuinely care. These 4 Steps can help you have a
                        conversation that could change a life.

                        2. Genuine supporters
                        Invite people who are genuine supporters to endorse and promote the event. It might not be
                        the most senior person or the most wellknown person, but it’s really important that supporters
                        are genuine.

                        3. Time to connect
                        Make sure that workmates are given opportunities (and lots of encouragement) to talk to one
                        another. They may not talk about life’s big issues but they might get to know each other a little
                        better, which will help to break down barriers for future conversations.
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The Cheat Sheet of Champions

                                    1.	Nominate a Champion. This person will be responsible for bringing
                                                                                                                                             1. Send staff an email reminding them to join in.
                                        Rail R U OK?Day to life at work.
                                                                                                                           Rail R U OK?Day   2. Promote and share on social media @TrackSAFEFoundation @ruokday
                                    2.	Champion meets with key stakeholders to review and discuss what worked and
             Got your                   what didn’t in prior years.                                                        12 April 2018     3. Share stories of inspiration from the TrackSAFE website.
             champion?                                                                                                                       4. Enjoy the event!
                                    3.	Discuss 2018 event ideas (page 10 of this toolkit), Rail R U OK?Day and/or
                                        R UOK? merchandise, potential speakers among staff, recruiting key and genuine
                                        supporters to help promote the event (use our key messages on page 7).

                                                                                                                                             1. 	After your event, meet to discuss highlights, share photos and ways to improve
             Secured                 ook a location. Ensure it allows for a presentation/speech, is weather-proof
                                    B                                                                                                             for 2019.
             your                   and allows for people to chat and mingle.                                              High fives        2.	Write a "Thank You" note to share on staff intranet, including photos and
             location?                                                                                                                           positive feedback.

                                    1. 	Order your R U OK? merchandise at ruok.org.au. We suggest conversation
                                         cards, balloons and wristbands.
             Ordered
             your                   2. Send staff a “Save The Date” email (page 9 of this toolkit ).                       June              It’s been 2 months since Rail R U OK?Day. Why not remind people to keep talking.
             merch?                 3. 	Share the Rail R U OK?Day video.
                                    4. 	Put a note about the event in staff payslips.

                                    Invite a staff member to share an experience of a conversation that really helped.
             Share their            A presentation template can be downloaded from the TrackSAFE website.                                    Encourage staff to get behind national R U OK?Day on 13 September 2018 and ask
                                                                                                                           September
             experience             Can’t find anyone? Choose a video from the TrackSAFE website and share that                              family, friends and workmates “Are you ok?”
                                    with your audience.

                                    Get ready by ensuring there is: a) a running order, b) a great speech prepared,                          Mental health is something we all need to care about. 10 October 2018 is
                                                                                                                                             World Mental Health Day. 1 in 5 Australians are affected by mental illness, yet
             On your                c) a venue booked, d) something organised to keep staff engaged.
                                                                                                                           October           many don’t seek help because of stigma. We can all do something to help shed
             marks...               Don’t forget that you can use our event ideas (pages 10 and 11 of toolkit), or share                     a more positive light on mental health. Chat to your workmates about life’s ups
                                    great video content found on the TrackSAFE website.                                                      and downs, and offer support.

                                    1. 	Put up posters in tea rooms, bathrooms and other popular areas (download
                                                                                                                                             The holiday season can be great fun – but it can also be a time of stress
                                         from the TrackSAFE website).
                                                                                                                           December          for people experiencing financial, family or other challenges. Check in with
                                    2. 	Share this years’ video on your staff intranet or newsletter (download from                         workmates at this time.
                                         the TrackSAFE website).
                                    3. 	Ensure that the Employment Assistance Provider (if you have one) is invited
             Get set...                  and can attend the event.
                                    5. Print/mail out/distribute take ones available from the TrackSAFE website.
                                    6. Ask managers to promote and endorse Rail R U OK?Day at team meetings.
                                    7. 	Send managers the “How to ask staff R U OK?” booklet (available from the
                                         TrackSAFE website).

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Communications
                                                     approach

                                                     Rail R U OK?Day is primarily aimed at rail staff but may also get the
                                                     attention of media and government.

                                                     When promoting the benefits and effects of the campaign and to
                                                     explain what Rail R U OK?Day is all about, it’s recommended you
                                                     use the following key messages:

                                                     To employees
                                                        	You know better than anyone else the pressures your
                                                          workmates have to face each day.
                                                        	Because you see your workmates every day, you’re in a
                                                          great position to find the time and courage to really ask them,
                                                          “Are you ok?”
                                                         Talking about the tough stuff can make us all stronger.
                                                        	Get involved in Rail R U OK?Day (12 April 2018) and join the
                                                          Conversation Movement.

                                                       Join the Conversation Movement
                                                       For tips on how to start an “Are you ok?” conversation using
                                                       the 4 Steps, visit ruok.org.au
                                                       To find out more about the TrackSAFE Foundation,
                                                       visit www.tracksafefoundation.com.au

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To management

                                                     	Research shows that a strong sense of community
                                                       and trust between colleagues is a protective factor
                                                       against suicide.
                                                     	We have a responsibility to help our people feel safe
                                                       and supported at work. As part of our suicide prevention
                                                       strategy, we’ve partnered with the national suicide
                                                       prevention charity R U OK?
                                                     	As an industry affected too often by suicide, we need
                                                       to fearlessly and courageously embrace suicide
                                                        prevention strategies.
                                                     	We want to give staff the confidence and capacity to
                                                       turn to each other to talk about life’s ups and downs.
                                                     	Get behind Rail R U OK?Day (12 April 2018) and help
                                                       workmates start life-changing conversations.

                                                     Join the Conversation Movement
                                                     For tips on how to start an “Are you ok?” conversation using
                                                     the 4 Steps, visit ruok.org.au
                                                     To find out more about the TrackSAFE Foundation,
                                                     visit www.tracksafefoundation.com.au

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Key messages

                            	Asking “Are you ok” can can help a workmate feel
                              supported and safe. Join the Conversation Movement
                              and learn the 4 Steps to navigating a conversation with
                              someone who may be struggling with life.

                            	With the support of the TrackSAFE Foundation, we
                              have partnered with national suicide prevention charity
                              R U OK? to foster a more compassionate and responsive
                              atmosphere for those who work in the rail industry.

                            	The rail industry is looking out for its people; we are
                              dedicated to creating workplaces where workers are
                              encouraged to start life-changing conversations and
                              feel connected and protected from suicide.

                            Join the Conversation Movement
                            For tips on how to start an “Are you ok?” conversation using
                            the 4 Steps, visit ruok.org.au
                            To find out more about the TrackSAFE Foundation,
                            visit www.tracksafefoundation.com.au

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Suggested wording
                        for e-mails and social media

                        Facebook                                                                   ‘Save The Date’ email for managers
                            	We see our workmates every day, so on 12 April 2018 let’s find the   Subject: Join the Conversation Movement
                              time and courage to really ask them, “Are you ok?” #railruokday
                                                                                                   Rail R U OK?Day - 12 April 2018
                              Find tips here: https://www.ruok.org.au/ask-a-mate
                            	Today is Rail R U OK?Day! Join the Conversation Movement             Dear On Thursday 12 April, 
                                                                                                   will once again take part in the industry-wide mental health initiative
                              by asking #ruok #railruokday
                                                                                                   Rail R U OK?Day. The aim of the day is to emphasise the importance of
                            	Today is Rail R U OK?Day! We’re committing to asking #ruok           helping workmates who seem to be doing it tough by asking, “Are you ok?”
                              today and any day a workmate’s struggling #railruokday
                                                                                                   Taking the time to talk with a colleague – not only on our industry-
                                                                                                   specific R U OK?Day, but any day someone’s struggling – will help each
                        Note: A Facebook image and cover image can be downloaded here:
                                                                                                   of us create a stronger, more resilient, safer workplace. We need your
                        http://tracksafefoundation.com.au/rail-ruok-day                            support to make Rail R U OK?Day a success!
                                                                                                   You’ll find a Rail R U OK?Day toolkit at www.tracksafefoundation.com.
                        Twitter                                                                    au/rail-ruok-day with event and communication ideas you can tailor
                                                                                                   to suit your organisation’s culture. Be creative and feel free to use your
                            	Join the Conversation Movement and support a workmate
                                                                                                   company collateral.
                              who may be struggling #ruok @TrackSAFE @ruokday
                                                                                                   You can also get tips on how to start a conversation and find national
                            	Today is rail’s own @ruokday! Join the Conversation Movement
                                                                                                   helplines if someone needs extra support at ruok.org.au Don’t forget,
                              by asking #ruok #railruokday @TrackSAFE
                                                                                                   staff doing it tough at work can also contact . Don’t worry; the service is confidential.
                              day a workmate’s struggling #railruokday @TrackSAFE                  I hope you will join Rail R U OK?Day. Together, let’s join the Conversation
                                                                                                   Movement and help those who may be struggling with life.
                        Note: A Twitter cover image can be downloaded here:
                        http://tracksafefoundation.com.au/rail-ruok-day                            

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Suggested wording
                        for e-mails and social media

                        ‘Save The Date’ email for staff                                                            Post-event email for all staff
                        Subject: Join the Conversation Movement
                                                                                                                   Subject: Rail R U OK?Day’s journey continues
                        Rail R U OK?Day - 12 April 2018
                                                                                                                   R U OK?Day is every day
                        Dear ,
                                                                                                                   Dear ,
                        On Thursday 20 April,  will once again take part in the
                                                                                                                   Thank you so much for your support and for making
                        industry-wide mental health initiative Rail R U OK?Day.
                                                                                                                   the fourth Rail R U OK?Day such a huge success.
                        The aim of the day is to emphasise the importance of helping workmates who                 If we all take the time to continue to have these
                        seem to be doing it tough by asking, “Are you ok?”                                         important conversations, we can make a significant
                        Taking the time to talk with a colleague – not only on our industry-specific R U OK?Day,   difference in our industry, families and communities.
                        but any day someone’s struggling – will help each of us to create a stronger, more         Any time you need tips on how to talk to anyone
                        resilient, safer workplace.                                                                who might be struggling, visit ruok.org.au
                        We need your support to make this Rail R U OK?Day a success!                               Together, let’s join the Conversation Movement.
                                                                                                                   So, ask the question, “Are you ok?” anytime you
                        We’ll be organising the below events to get staff talking:                                 think someone might need a bit of support.
                        
                        You can also get tips on how to start a conversation and find national helplines if
                        someone needs extra support at ruok.org.au Don’t forget, staff doing it tough at
                        work can also contact .
                        Don’t worry; the service is confidential.
                        Together, let’s join the Conversation Movement and help those who may be
                        struggling with life.
                        I hope you’ll be able to join Rail R U OK?Day.
                                                                                                                                                            9

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Event ideas and collateral

                        Morning teas and BBQs                                                    Tips to help make your event a success:

                        The aim of a Rail R U OK?Day event is to help workmates become           1. 	Order R U OK? coffee cups, tea bags, and conversation cards:
                        more comfortable about starting an R U OK? conversation – even                www.ruok.org.au
                        with colleagues they don’t normally have much to do with.                2. Download posters: http://tracksafefoundation.com.au/rail-ruok-day
                        Bring workmates together during the traditional ‘tools down’ time        3. 	Ask your local cafe to get on board and offer ‘two-for-one’
                        of day by hosting a morning tea or a BBQ. Use the event to show staff        or free cuppas
                        that by giving a workmate the space to express their feelings they can
                        help transform a negative, potentially harmful outlook for the better.   4. S
                                                                                                     tick a Rail R U OK?Day wallet to your phone and start
                                                                                                    more conversations
                        To encourage people to get involved, randomly pair staff up
                        (e.g. names drawn from a hat). One member from each pair is                     Join the
                        then tasked with ordering or making a hot beverage or a sausage               conversation
                        sizzle for their partner and themselves .                                      movement
                                                                                                                          ?
                        The pairs then spend the morning tea or BBQ getting to know each                      SK
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                        Another idea to promote staff talking is to challenge staff to                                                          AC

                        invite someone they don’t really know for a coffee. Staff could be        Visit ruok.org.au to learn more about            CH
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                                                                                                                                                        K   IN

                                                                                                                                              4.
                        encouraged to drop an invite on the person’s desk or locker (even         the four steps to a conversation

                        a post-it note will do) and nominate a time to chat. To get as many
                        people as possible talking, the workplace could arrange for free or
                                                                                                  12 April 2018
                                                                                                  Rail R U OK?Day

                        discounted coffees or food.

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Event ideas

                           	Host a sausage sizzle and invite everyone to come
                           	‘Speed mating’ – similar to speed dating, workmates get
                             practise in asking questions (including “Are you ok?”) of
                             everyone in their team using questions they’ve pulled out
                             of a hat such as, “What’s your happiest childhood memory?”
                             or “What is the best advice you ever received and who gave
                             it to you?” or “What’s a trip that changed your life?”
                           	Arrange for a Mr Whippy ice-cream van to visit your worksite
                           	Get roving ‘R U OK? Reporters’ to interview team members
                             to create mini videos
                           	Encourage workmates to wear yellow
                           	Create ‘Conversation Corners’ by flagging certain areas
                             with yellow and black speech bubbles or helium balloons
                             and set out tables and chairs in groups of two
                           	Host a lunchtime music concert and invite someone to share
                             their thoughts on how conversations can make a difference
                           	If you’re the boss, consider giving staff a few minutes off to
                             call their grandparents or family interstate or overseas
                           	Double the rostered morning tea breaks to encourage
                              people to talk

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Keep the message alive

                                                      We want rail staff to talk to one another not just on
                                                      Rail R U OK?Day - but every day!

                                                      Make sure you use our planner on page 4 to help
                                                      you promote the message throughout the year.

                                                      Be sure to use:
                                                         	Intranet and social media assets
                                                         	Stories of inspiration
                                                         	Videos of inspiration

                                                      These can be downloaded from:
                                                      http://tracksafefoundation.com.au/rail-ruok-day

                                                      Help us inspire
                                                      staff to join the
                                                      Conversation
                                                      Movement!

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Join the Conversation Movement
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     12 April 2018
     Rail R U OK?Day

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