Top Risks For The Global Insurance Industry - Could COVID-19's second wave shake up the sector? - S&P Global

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Top Risks For The Global Insurance Industry - Could COVID-19's second wave shake up the sector? - S&P Global
Top Risks For The                                   Mario Chakar
                                                    Associate

Global Insurance Industry                           Insurance Ratings
                                                    Nov. 17, 2020

Could COVID-19’s second wave shake up the sector?
Top Risks For The Global Insurance Industry - Could COVID-19's second wave shake up the sector? - S&P Global
Contents

Key Takeaways               3

Risk Categories             5

Developed EMEA Key Risks    7

Developing EMEA Key Risks   13

Asia-Pacific Key Risks      19

North America Key Risks     25

Latin America Key Risks     31

Analytical Contacts         37

                                 2
Top Risks For The Global Insurance Industry - Could COVID-19's second wave shake up the sector? - S&P Global
Key Takeaways

– The impact of COVID-19 on global insurance markets is largely felt through asset
  risks, notably capital markets volatility, and weaker premium growth prospects.
– We expect most COVID-19-related losses (business interruption, event cancellation,
  etc.) to be picked up by reinsurers, so primary insurers' technical performance is
  unlikely to deteriorate materially.
– Strict lockdown measures helped maintain satisfactory performance, as motor and
  medical claims had a positive impact on loss ratios.
– Developed markets, particularly life ones, are likely to shrink in real terms as a
  result of the economic slowdown.
– Developing markets, through their riskier asset allocation, will likely experience more
  declines in return on equity than developed markets.
– Ultralow interest rates mean that the most significant source of risk to insurers is
  the performance of investments, especially life insurers with guaranteed back books.

                                                                                            3
Insurance | Relative Resilience, Risks Remain

2020 Insurance Rating Actions In Context: For Insurance Capital,
Quantity And Quality Matter
                                                                                       –   Insurance downgrades this year have
                                                                    CreditWatch
                                Downgrade       Outlook revision
                                                                    placement
                                                                                           been almost exclusively linked to
                                                                                           sovereign rating changes.
                                                                                       –   Outlook changes occurred for issuers
             Global C&G                                                                    with thinner capital buffers and
                                                                                           those most impacted by financial
        Global Insurance                                                                   market volatility.
                                                                                       –   We expect insurance ratings to
                  EMEA                                                                     continue to show resilience, but risks
                                                                                           remain from: investment portfolio
          North America                                                                    exposure, business lines most
                                                                                           acutely affected by the pandemic,
            Asia-Pacific
                                                                                           wider pressures on investment
                                                                                           returns, low interest rate, and lower
          Latin America
                                                                                           economic growth.
                           0      10           20          30          40         50
                                                                                       –   Since second-quarter 2020, the
                                                % of ratings
                                                                                           following sectors have carried
                                                                                           negative sector outlooks: U.S.,
                                                                                           Canada, Australian mortgage
                                                                                           insurance, global reinsurance, APAC
C&G--Corporates & Governments. EMEA--Europe, the Middle East, and Africa.                  life, and Latin America.
Source: S&P Global Ratings.

                                                                                                                                    4
Top Risks For The Global Insurance Sectors

Risk Category                      Description
Investment performance risk        Capturing financial markets risks, including interest rates, mark to market, and asset quality.

Exposure to high-risk assets       High-risk assets typically include equities (listed and unlisted), real estate, fixed-income investments
                                   or deposits in institutions that are rated 'BB+' or lower, and unrated bonds and loans.

Country risk                       Risk factor taking into account considerations such as macroeconomic risk, sovereign rating
                                   limitations, geopolitical, and rule of law risks.

Intense competitive environment    Whether the market is concentrated with a few players or contains a high number of smaller ones, an
                                   intense competitive environment could lead to price wars and hurt profitability.

Muted market growth prospects      The lack of potential for premium growth in a market, either because it is mature or due to adverse
                                   macroeconomic conditions, with high inflation resulting in near-zero (or negative) real growth.

Weak technical results             An industry where technical performance, typically measured by combined ratios (non-life) and return
                                   on assets (life) is loss-making.

Exposure to natural catastrophes   Markets with material exposure to climate risk, notably, earthquakes, hurricanes, and other natural
                                   disasters.

Litigious legal system             A sector where litigation often leads to lengthy court cases, increasing the tail of an insurer's
                                   liabilities, and consequently, resulting in unpredictable claims settlements.

Government and regulatory policy   Markets exposed to changes in government or regulatory policies, often resulting in material impacts
risks                              on insurers' business models and/or profitability.

Foreign exchange impact            Reflects the impact foreign exchange risks could have on profitability.

Other                              Risk classification that does not fit any of the 10 categories described above.

                                                                                                                                              5
Key Risks
Developed EMEA Property/Casualty Insurance
                                    German-speaking
                                    –Austria
                                    –Germany
                                    –Switzerland

                                    Nordic
                                    –Denmark
                                    –Finland
                                    –Norway
                                    –Sweden

                                    Northern Europe
                                    –Belgium
                                    –France
                                    –Ireland
                                    –Netherlands
                                    –U.K.

                                    Southern Europe
                                    –Italy
                                    –Portugal
                                    –Spain

Source: S&P Global Ratings.

                                                      7
Developed EMEA P/C | Investment Performance Is
A Major Risk
    Investment performance risk              Intense competitive environment         Exposure to high risk assets     Exposure to natural catastrophes
    Government and regulatory policy risks   Country risk                            Litigious legal system           Foreign exchange impact
    Weak technical results                   Other

 0%              10%              20%           30%             40%            50%             60%              70%   80%             90%                100%

 – To a lesser extent than life insurers, the low interest rate environment will likely impact investment
   yields for P/C insurers, and consequently ROE.
 – Insurers (particularly Nordics) have increased investment leverage to enhance returns through
   higher-risk assets, mainly equities.
 – The intense competitive environment translates into weaker technical earnings, particularly on
   motor and medical lines in the U.K. and Ireland.
 – Changes in government and regulatory policies historically resulted in profit volatility, notably in the
   U.K. and Ireland (for example, the discount rate in the U.K. used in settling bodily injury claims). The
   countries' litigious legal system has also increased product risk, and consequently unpredictable
   claims settlements.
 – Exposure to natural catastrophes is mainly limited to flooding and weather events such as
   hailstorms, windstorms, and torrential rain. Their impact has generally been manageable.

Source: S&P Global Ratings.

                                                                                                                                                                8
Developed EMEA P/C | Performance Metrics
                                                                               Capital Markets Volatility To Impact Nordic ROE,
Relatively Stable Combined Ratios
                                                                               The Result of Insurers' Risky Asset Mix
       German-speaking      Nordic      Northern Europe      Southern Europe         German-speaking   Nordic   Northern Europe   Southern Europe
100.0%                                                                         16%

 97.5%
                                                                               12%
 95.0%
                                                                               8%
 92.5%
                                                                               4%
 90.0%

 87.5%                                                                         0%
               2018             2019             2020f           2021f                    2018          2019           2020f         2021f

South Europe's Economic Performance Going Into
COVID-19 Gives It Solid Push For GWP Growth
       German-speaking      Nordic      Northern Europe      Southern Europe
 4%

 3%

 2%

 1%

 0%

(1%)
             2018             2019              2020f            2021f

f--Forecast. ROE—Return on equity. Source: S&P Global Ratings.

                                                                                                                                                9
Developed EMEA Life
                              German-speaking
                              –Austria
                              –Germany
                              –Switzerland

                              Nordic
                              –Denmark
                              –Finland
                              –Norway
                              –Sweden

                              Northern Europe
                              –Belgium
                              –France
                              –Netherlands
                              –U.K.

                              Southern Europe
                              –Italy
                              –Portugal
                              –Spain

Source: S&P Global Ratings.

                                                10
Developed EMEA Life | Low Interest Rate Risk Is
Pronounced
      Investment performance risk         Country risk                          Exposure to high risk assets       Government and regulatory policy risks

      Intense competitive environment     Muted market growth prospects         Exposure to natural catastrophes   Foreign exchange impact

      Weak technical results              Other

 0%                10%              20%      30%            40%           50%             60%              70%     80%             90%              100%

 – We assess investment performance risk as a key driver of industry risks.
 – The ultra low interest rate environment will continue to weigh on life insurers' profitability (ROA and
   ROE), particularly those with guaranteed products. This is especially relevant for insurers in the
   German-speaking and Nordic regions.
 – In search of higher investment yields, some markets are exposed to the volatile equity and real
   estate classes. These high-risk assets result in ROE volatility.
 – The subdued macroeconomic environment weighs on growth prospects, where we expect real
   premium growth to remain flat at best in 2020-2021.
 – Despite competitive market dynamics, most markets are dominated by a few large players that
   share the market's premiums and profits.

Source: S&P Global Ratings.

                                                                                                                                                        11
Developed EMEA Life | Performance Metrics
Conservative Investment Portfolio Limits ROA                                        Capital Markets Volatility To Impact Nordic ROE In
Volatility Outside The Nordic Region                                                2020
        German-speaking      Nordic      Northern Europe      Southern Europe              German-speaking   Nordic   Northern Europe   Southern Europe
2.5%                                                                                16%
2.0%                                                                                12%
1.5%                                                                                 8%
1.0%                                                                                 4%
0.5%                                                                                 0%

0.0%                                                                                (4%)
              2018             2019             2020f             2021f                         2018          2019           2020f         2021f

Real Premium Growth To Remain Flat At Best

        German-speaking     Nordic       Northern Europe      Southern Europe
 10%

  5%

  0%

 (5%)

(10%)
              2018             2019              2020f            2021f

f--Forecast. ROA--Return on assets. ROE--Return on equity. Source: S&P Global Ratings.

                                                                                                                                                     12
Developing EMEA Property/Casualty
                                    Group 1
                                    –Bahrain
                                    –Jordan
                                    –Kuwait
                                    –Qatar
                                    –Saudi Arabia
                                    –United Arab Emirates

                                    Group 2
                                    –Czech Republic
                                    –Israel
                                    –Poland
                                    –Slovenia

                                    Group 3
                                    –Azerbaijan
                                    –Kazakhstan
                                    –Russia
                                    –South Africa
                                    –Turkey

                                    Group 4
                                    –Angola
                                    –Kenya
                                    –Morocco

Source: S&P Global Ratings.

                                                       13
Developing EMEA P/C | Macroeconomic And
Geopolitical Risks Prevalent
    Country risk                        Investment performance risk         Intense competitive environment   Muted market growth prospects

    Foreign exchange impact             Weak technical results              Exposure to high-risk assets      Government and regulatory policy risks

    Exposure to natural catastrophes    Other

 0%                10%            20%      30%              40%       50%            60%               70%    80%             90%              100%

  – Country risk, particularly sovereign rating caps and geopolitical risk, is pronounced for many of
    EMEA’s developing sectors, notably in the Middle East and North Africa.
  – Foreign exchange risk results currency devaluation in non-pegged regimes, which increases the
    cost of claims for the dominant motor and medical lines. This is particularly the case in Turkey, South
    Africa, and Angola.
  – Low market growth prospects in the absence of new mandatory covers increases competitive
    pressures, which often results in poor technical performance.
  – Exposure to high-risk assets (equities and real estate) results in earnings volatility.

Source: S&P Global Ratings.

                                                                                                                                                   14
Developing EMEA P/C | Performance Metrics
Combined Ratios Feel Little Impact From COVID-                                    ROE Likely To Take A Hit From Equity Volatility,
19 As Russia/CIS Drives Deterioration In Group 3                                  Lower Interest Rates, And Lower Oil Prices
               Group 1        Group 2       Group 3        Group 4                                Group 1         Group 2       Group 3         Group 4
106%                                                                              30%

                                                                                  25%
102%
                                                                                  20%

 98%                                                                              15%

                                                                                  10%
 94%
                                                                                    5%

 90%                                                                                0%
             2018             2019             2020f             2021f                         2018               2019               2020f              2021f

Real GWP Growth Materially Impacted in CEE By
                                                                                  Currency Devaluation Increases Claims Costs
The Economic Downturn, But Will Rebound
                Group 1       Group 2        Group 3       Group 4                         USD per AOA       USD per TRY        USD per ZAR        USD per RUB
 8%                                                                                 40%

                                                                                    20%
 4%
                                                                                     0%

 0%                                                                               (20%)

                                                                                  (40%)
(4%)
                                                                                  (60%)
(8%)                                                                              (80%)
            2018              2019             2020f             2021f                Oct-17   Mar-18    Aug-18   Jan-19    Jun-19    Nov-19   Apr-20     Sep-20

AOA--Angolan kwanza. CEE--Central and Eastern European countries. f--Forecast. ROA--Return on assets. ROE--Return on equity. TRY--Turkish new lira. USD--U.S.
dollar. RUB--Russian ruble. ZAR--South African rand. Source: S&P Global Ratings.

                                                                                                                                                                   15
Developing EMEA Life

Source: S&P Global Ratings.

                              16
Developing EMEA Life | Weak Macroeconomic
Conditions Impede Growth Potential
  Country risk   Investment performance risk   Muted market growth prospects   Government and regulatory policy risks   Foreign exchange impact   Litigious legal system   Other

 0%              10%              20%              30%             40%             50%               60%                70%            80%              90%                100%

  – In EMEA's developing markets, insurance sectors have little in common, but country risks and
    government and regulatory risks are more prevalent than in developed markets.
  – Prolonged periods of weak economic conditions, muted growth prospects, together with low levels
    of wealth, have led to increased lapse rates, particularly as policyholders find themselves with less
    disposable income.
  – The low interest rate environment and volatility in capital markets are factors weighing on
    profitability.
  – Litigation risk on certain unit-linked policies in Czech Republic and Poland.

Source: S&P Global Ratings.

                                                                                                                                                                             17
Developing EMEA Life | Performance Metrics
2020 ROA Supported By Bounce In Israel After A
                                                                                    ROE To Remain Relatively Unaffected
One-Off Reserve Strengthening in 2019
1.2%
                                                                                    15%
1.0%
                                                                                    14%
0.8%
                                                                                    13%
0.6%
                                                                                    12%
0.4%

0.2%                                                                                11%

0.0%                                                                                10%
             2018              2019             2020f             2021f                    2018       2019      2020f     2021f

Real Premium Growth Remains Albeit Below
Historic Levels
14%

12%

10%

 8%

 6%

 4%

 2%

 0%
            2018              2019              2020f             2021f

f--Forecast. ROA--Return on assets. ROE--Return on equity. Source: S&P Global Ratings.

                                                                                                                                  18
APAC Property/Casualty
                              Developed
                              –Australia
                              –Hong Kong
                              –Japan
                              –Korea
                              –New Zealand
                              –Singapore

                              Developing
                              –China
                              –Malaysia
                              –Taiwan
                              –Thailand

Source: S&P Global Ratings.

                                             19
APAC P/C | Fierce Competition Amid Low Growth
And Exposure To Natural Catastrophes
      Intense competitive environment    Muted market growth prospects         Exposure to natural catastrophes         Investment performance risk

      Weak technical results             Exposure to high-risk assets          Government and regulatory policy risks

 0%                10%             20%     30%               40%         50%            60%               70%           80%             90%           100%

  – Mature and saturated markets, with some segments producing reasonable returns, resulting in
    increased competition.
  – Exposure to natural catastrophes, notably tsunamis, earthquakes (Japan and New Zealand), and
    flooding (Taiwan and Thailand). We also note an increase in frequency of cat events, such as in
    Australia and New Zealand.
  – Excessive risk-taking in the investment portfolio, mainly through domestic and foreign equity
    investments. This leads to earnings volatility.
  – Rising compliance costs and government policy changes (Hong Kong and Malaysia) make the
    operating environment uncertain.

Source: S&P Global Ratings.

                                                                                                                                                        20
APAC P/C | Performance Metrics
                                                                                 Deterioration In ROE, Particularly In Developing
Combined Ratios To Remain Relatively Stable
                                                                                 Markets Unlikely To Bounce Back Materially
                           Developed        Developing                                             Developed   Developing

102%                                                                             11%
                                                                                 10%

100%                                                                               9%
                                                                                   8%
                                                                                   7%
 98%
                                                                                   6%
                                                                                   5%
 96%                                                                               4%
             2018             2019             2020f            2021f                    2018        2019        2020f      2021f

No Material Impact On Real Premium Growth In
Developing Markets As A Result Of The Pandemic
                              Group 1       Group 2
10%

 8%

 6%

 4%

 2%

 0%
            2018             2019              2020f            2021f
f--Forecast. ROA—Return on assets. ROE—Return on equity. Source: S&P Global Ratings.

                                                                                                                                    21
APAC Life
                              Developed
                              –Australia
                              –Hong Kong
                              –Japan
                              –Korea
                              –New Zealand
                              –Singapore

                              Developing
                              –China
                              –Malaysia
                              –Taiwan
                              –Thailand

Source: S&P Global Ratings.

                                             22
APAC Life | Low Interest Rates Are The Source Of
Weak Underwriting Profits
      Investment performance risk              Weak technical results               Muted market growth prospects   Intense competitive environment

      Government and regulatory policy risks   Exposure to high-risk assets         Foreign exchange impact         Other

 0%                10%              20%           30%              40%        50%            60%              70%   80%             90%               100%

  – The low interest rate environment and volatility in financial markets mean that investment returns
    are unlikely to be a major offsetting factor to improve ROA and ROE.
  – Legacy high-yield guaranteed policies and structural duration mismatch cause material ALM risk,
    which leads to weak technical results.
  – Life insurance technical results have been dampened by weaker-than-expected experience across
    disability lines.
  – The economic slowdown caused by COVID-19 means that premium growth will be subdued in 2020,
    with developed markets likely to shrink materially in real terms.
  – Increased regulatory scrutiny in relation to sales and distribution, notably in Australia and New
    Zealand.

Source: S&P Global Ratings.

                                                                                                                                                         23
APAC Life | Performance Metrics
Developing Markets' ROA Unlikely To Recover To                                   Developing Markets' Riskier Assets to Generate
Pre-Pandemic Levels in 2021                                                      Higher ROE Than Developed Markets
                           Developed        Developing                                            Developed   Developing
1.1%                                                                              16%

1.0%                                                                              14%

                                                                                  12%
0.9%
                                                                                  10%
0.8%
                                                                                   8%
0.7%
                                                                                   6%

0.6%                                                                               4%
             2018             2019             2020f            2021f                    2018       2019        2020f      2021f

Developed Markets To Shrink While China
Continues To Drive Growth in Developing APAC
                           Developed        Developing
 15%

 10%

  5%

  0%

 (5%)

(10%)
             2018             2019             2020f            2021f
f--Forecast. ROA—Return on assets. ROE—Return on equity. Source: S&P Global Ratings.

                                                                                                                                   24
North America Property/Casualty

Source: S&P Global Ratings.

                                  25
North America P/C | Catastrophe Risk And Litigious
Claims Increase Claims Severity
            Exposure to natural catastrophes         Investment performance risk    Litigious legal system    Muted market growth prospects

 0%             10%              20%           30%            40%             50%     60%               70%    80%             90%            100%

 – The weaker investment environment, namely due to low interest rates and volatile equity markets,
   will continue to suppress investment performance.
 – Macroeconomic pressures will continue to weigh on the market's growth prospects.
 – The U.S.'s legal system is generally litigious, resulting in unpredictable claims settlements and
   related reserve volatility arising from unanticipated spikes in claims severity or frequency trends
   than in most other markets.
 – Material exposure to natural perils, especially hurricanes, tornados, and wildfires, the latter
   becoming more prevalent in recent years. These losses tend to be borne by insurers as exposures are
   within retention levels.

Source: S&P Global Ratings.

                                                                                                                                                 26
North America P/C | Performance Metrics
Net Combined Ratios Not Materially Impacted By
                                                                                      Some Dip In ROE From Financial Market Volatility
COVID-19
                                    Canada          U.S.                                                                  Canada          U.S.
101%                                                                                  10%
100%                                                                                  8%

 99%                                                                                  6%

 98%                                                                                  4%

 97%                                                                                  2%
                                                                                      0%
 96%
                                                                                                   2018                 2019                2020f               2021f
              2018                2019               2020f                 2021f
 Source: S&P Global Ratings. f--Forecast.                                              Source: S&P Global Ratings. f--Forecast.
 Copyright © 2020 by Standard & Poor’s Financial Services LLC. All rights reserved.    Copyright © 2020 by Standard & Poor’s Financial Services LLC. All rights reserved.

Drop In Real Premium Growth, Particularly The
U.S., Before A Rebound In 2021
                                    Canada          U.S.
 4%

 2%

 0%

(2%)

(4%)

(6%)
             2018                2019               2020f                  2021f
 Source: S&P Global Ratings. f--Forecast.
 Copyright © 2020 by Standard & Poor’s Financial Services LLC. All rights reserved.

f--Forecast. ROA—Return on assets. ROE—Return on equity. Source: S&P Global Ratings.

                                                                                                                                                                            27
North America Life

Source: S&P Global Ratings.

                              28
North America Life | Weak Macroeconomic
Conditions Amid Rising Counterparty Credit Risk
                              Investment performance risk         Weak technical results         Country risk

 0%             10%                20%             30%      40%   50%             60%      70%   80%            90%   100%

 – Ultralow interest rates, which we expect will remain for longer, coupled with guaranteed policies,
   give rise to weak technical performance.
 – Macroeconomic risk, namely weak economic growth and higher unemployment in the developed
   U.S. and Canadian markets, make for a difficult operating environment.
 – Financial market risk arising from increased credit risk in corporate bonds, together with significant
   losses in equity markets.

Source: S&P Global Ratings.

                                                                                                                         29
North America Life | Performance Metrics
Low Interest Rates Coupled With High Guarantees                                       Equity Market Losses To Depress ROE In 2020
To Impact ROA                                                                         Before A Considerable Rebound In 2021
                                    Canada          U.S.                                                                  Canada          U.S.
1.2%                                                                                  11%
1.0%                                                                                  10%
0.8%                                                                                  9%
                                                                                      8%
0.6%
                                                                                      7%
0.4%
                                                                                      6%
0.2%
                                                                                      5%
0.0%                                                                                  4%
              2018               2019               2020f                  2021f                   2018                2019               2020f                  2021f
 Source: S&P Global Ratings. f--Forecast.                                              Source: S&P Global Ratings. f--Forecast.
 Copyright © 2020 by Standard & Poor’s Financial Services LLC. All rights reserved.    Copyright © 2020 by Standard & Poor’s Financial Services LLC. All rights reserved.

Sharp Decline In Real Premium Growth In 2020 To
Recover In 2021
                                    Canada          U.S.
 10%

  5%

  0%

 (5%)

(10%)
              2018                2019               2020f                 2021f
 Source: S&P Global Ratings. f--Forecast.
 Copyright © 2020 by Standard & Poor’s Financial Services LLC. All rights reserved.

f--Forecast. ROA—Return on assets. ROE—Return on equity. Source: S&P Global Ratings.

                                                                                                                                                                            30
Latin America Property/Casualty

Source: S&P Global Ratings.

                                  31
Latin America P/C | Macroeconomic And Political
Instability Hinder Growth Prospects
           Country risk        Muted market growth prospects         Investment performance risk   Weak technical results   Forex impact

 0%             10%           20%            30%               40%        50%              60%     70%             80%      90%            100%

 – Weak technical results due to a high cost base and aggressive competition, with insurers relying on
   investment returns to produce overall net profits.
 – Exposure to currency devaluation, particularly on the largest lines of business (motor and medical).
 – The economic downturn caused by COVID-19 will have an adverse effect on potential premium
   growth for the sectors.
 – A history of sovereign defaults, notably in Argentina, exposes insurers' credit quality. Unstable
   political environments also pose a drag on insurance sectors.

Source: S&P Global Ratings.

                                                                                                                                             32
Latin America P/C | Performance Metrics
Some Deterioration In Combined Ratios, Partly                                      Adverse Currency Movements And Lockdown
Reflecting Foreign Exchange Movements                                              Measures To Impact ROE
102%                                                                               15%

101%                                                                               14%

100%                                                                               13%

 99%                                                                               12%

 98%                                                                               11%

 97%                                                                               10%
             2018              2019             2020f            2021f                          2018              2019               2020f              2021f

Markets To Shrink In Real Terms In 2020 Before A
                                                                                   Currency Devaluation Increases Claims Costs
Strong Rebound In 2021
 4%                                                                                        USD per ARS        USD per BRL       USD per COP        USD per MXN
 3%
                                                                                    20%
 2%
 1%                                                                                   0%
 0%
                                                                                   (20%)
(1%)
(2%)                                                                               (40%)
(3%)
                                                                                   (60%)
(4%)
(5%)                                                                               (80%)
            2018              2019             2020f             2021f                 Oct-17   Mar-18   Aug-18   Jan-19    Jun-19    Nov-19   Apr-20    Sep-20

ARS--Argentine peso. BRL--Brazilian real. COP--Colombian peso. f--Forecast. MXN--Mexican peso. ROA--Return on assets. ROE--Return on equity. USD--U.S. dollar.
Source: S&P Global Ratings.

                                                                                                                                                                  33
Latin America Life

Source: S&P Global Ratings.

                              34
Latin America Life | Weak Growth Potential Amid A
Difficult Macroeconomic Environment
             Country risk           Investment performance risk         Muted market growth prospects         Government and regulatory policy risks

 0%             10%           20%              30%                40%      50%             60%          70%            80%              90%            100%

 – Difficult management of asset-liability mismatches for insurers carrying long-tail businesses such
   as workers' compensation and annuities in Colombia.
 – Unfavorable country risk, characterized by unstable political environments and an economic
   slowdown attributed to COVID-19, and relatively high inflation.
 – Lower disposable income for consumers means that life insurance sectors will likely remain
   immature and underpenetrated.

Source: S&P Global Ratings.

                                                                                                                                                          35
Latin America Life | Performance Metrics
ROA To Feel Impact Of Lower Investment Returns                                      Interest Rates To Keep High, But Reduced ROE
And Higher Lapse Rates                                                              Levels In A High Inflationary Environment
3.0%                                                                                29%
                                                                                    28%
2.8%
                                                                                    27%
2.6%                                                                                26%

2.4%                                                                                25%
                                                                                    24%
2.2%
                                                                                    23%
2.0%                                                                                22%

1.8%                                                                                21%
             2018              2019             2020f             2021f                        2018   2019       2020f      2021f

Lockdown Measures To Have A Sizable Impact On
Real Premium Growth In 2020
12%

 8%

 4%

 0%

(4%)

(8%)
            2018              2019              2020f             2021f

Note: f--Forecast. ROA--Return on assets. ROE--Return on equity. Source: S&P Global Ratings.

                                                                                                                                    36
Analytical Contacts
      Global                        Global
      Mario Chakar                  Ali Karakuyu
      London                        London
      +44-20-7176-7070              +44-20-7176-7301
      mario.chakar@spglobal.com     ali.karakuyu@spglobal.com

      Developed EMEA                Developed EMEA
      Volker Kudszus                Mark D Nicholson
      Frankfurt                     London
      +49-69-3399-9192              +44-20-7176-7991
      volker.kudszus@spglobal.com   mark.nicholson@spglobal.com

      Asia-Pacific                  North America
      Craig Bennett                 John Iten
      Melbourne                     Princeton
      +61-3-9631-2197               +1-212-438-1757
      craig.bennett@spglobal.com    john.iten@spglobal.com

      Latin America
      Alfredo Calvo
      Mexico City
      +52-55-5081-4436
      alfredo.calvo@spglobal.com

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