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TORONTO QUÉBEC CITY MONTREAL VANCOUVER ONEFELLSWOOP.COM.AU/IST18
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LET THE
TOUR BEGIN
The One Fell Swoop roadshow is back for 2018. And it’s TOP 10 REASONS TO TOUR WITH US
our most ambitious and exciting tour yet.
1
Conference A meeting of minds in which Canadian
Our International Study Tour of Canadian retirement and industry leaders share their inside knowledge while we
care communities follows successful tours of the US, UK and share current insights from the Australian market
Northern Europe. It’s a unique and exclusive opportunity to 2
Tour 18 communities Visit record breaking vertical
learn about diverse communities; from brand new vertical villages, unique broad acre developments and boutique
developments to ethnic and religion specific villages, to residences
an exciting mixed-use project. Experience exceptional
3
Gain valuable insights From the use of leading-edge
hospitality along the way, with an outstanding selection
technology in seniors living
of hotels and restaurants. Take advantage of this rare
opportunity to gain first-hand knowledge of the latest 4
Meet award winning architects Be wowed by their
industry developments from Canada’s finest. innovations
5 L
essons from a unique facility Discover how the
Kicking off our tour is a leadership conference in Toronto,
philosophy of a facility that caters to the Chinese market
where insights from the Canadian industry’s most impressive
can be adapted for other cultures
minds will be shared. Then we’ll take to the road, air and
sea to seek out an extraordinary array of communities, from 6
Key sales insights Learn more about achieving strong
multi-site operators to individual residences. sales results and increasing them year on year
7 E
xperience a boutique community Learn about their
LET’S WORK, LET’S PLAY customised support programs and all-inclusive financial
arrangements
Canada is a magnificent country and to immerse ourselves
in it fully we’ll: 8
Delve into not-for-profits Discover how these
organisations deliver culturally sensitive care models
• Absorb the French culture and cuisine of the east coast
and witness the stunning beauty of the west 9
New financial models Challenge your existing thinking
and discover alternative structures that provide real
• Tour new and impressive retirement communities
choice for residents
• Experience world class hospitality at iconic hotels and
10 Vast networking opportunities Connect with Australian
superlative restaurants
delegates and Canadian counterparts
• Meet with some of Canada’s most progressive operators
• Take an optional side trip to breathtaking Niagara Falls.
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SUNDAY 14 OCTOBER Dinner
TORONTO Kost (Coast)
Perched on the 44th floor rooftop, Kost features
Arrive in Toronto unparalleled panoramic views of the city. Enjoy
Settle into your new surroundings. Ontario’s bright, fresh and lively Baja-Mexican flavours
capital is a major Canadian city along Lake while admiring the city skyline from on high.
Ontario’s north-western shore. This dynamic
kosttoronto.com
metropolis features soaring skyscrapers and the
iconic CN Tower. Toronto has many green spaces, Overnight
from the orderly oval of Queen’s Park to 400-acre Fairmont Royal York Hotel
High Park and its trails, sports facilities and zoo. This historic landmark hotel has undergone
a multi-million dollar renovation recently.
seetorontonow.com
It’s luxurious and includes a superb swimming
Optional tour pool and health club. Pack your bathers and
Join us for a day trip to spectacular Niagara Falls. workout gear!
Depart hotel 8.30am and experience; fairmont.com/royal-york-toronto
• Niagara natural whirlpool and orientation tour,
where the guide will provide information on
the history of the falls and advise highlights
• Optional helicopter tour - 10 or 20 minutes
• Hornblower Niagara Cruise, with VIP line by-pass
• Three course lunch at Elements overlooking
the Falls
• Journey Behind the Falls experience
Niagara Falls
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MONDAY 15 OCTOBER
TORONTO
Kick off conference - day one
Revera Living
Starting the tour with a bang, we’ll hear from
Canada’s leading retirement industry experts.
We’ll be privy to their vision and expertise,
drawing lessons from their shared wisdom
to apply in our market. Some of our guest Heather Tremain, CEO, Options for Homes Ltd
speakers include: Now in its 23rd year, Options for Homes Ltd is
Lisa Levin, CEO, AdvantAge Ontario Canada’s largest delivery agent of affordable
This not-for-profit, community-based organisation home ownership. Heather will share her insights
is dedicated to supporting the best possible on how to create ownership opportunities for
ageing experience. Lisa will share her vast households with annual incomes as low as
experience in senior care, offering both provider CAD$30,000.
and consumer perspectives. optionsforhomes.ca
advantageontario.ca Gary Zock, Zock and Associates
Sue Graham-Nutter, CEO, The Rekai Centres Gary has gained comprehensive knowledge of
As CEO for this not-for-profit, Sue has years of housing development and management through
industry experience. The Rekai Centres offer long- ten years with the Ministry of Housing and
term care homes and affordable condominiums, Ontario Housing Corporation, and nearly 30 years
ensuring that residents can remain in their of private business. Gary has pioneered the life
downtown community. lease model in Ontario and leads the industry
in setting high standards for these communities
rekaicentres.com
across Canada.
Steve Suske, President and CEO,
Trish Barbato, Senior Vice President,
Suske Capital Inc
Innovation and Strategic Partnership, Revera Inc
A proven entrepreneur with over 40 years
With deep experience in private, public and
of professional experience in developing and
not-for-profit sectors of the health system, Trish
managing businesses. Steve is the founder
provides strategic leadership in innovation. This is
of Chartwell Retirement Residences as well
one of Revera’s core strategic priorities in delivery
as Regal Lifestyle Communities Inc. He also
of retirement living and care.
founded Spectrum Seniors Housing
Development Corporation. reveraliving.com
suskecapital.com Dinner
Canoe
Meet for a wonderful evening of drinks and fine
dining to close out a full, rewarding day whilst
overlooking the city. Enjoy your chance to meet
and chat with our conference presenters in a
relaxed environment. Canoe crafts inspired dishes
reflective of the country’s diverse landscape,
history and culture.
canoerestaurant.com
Overnight
Fairmont Royal York
Rekai Centre - Wellesley Central Place
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TUESDAY 16 OCTOBER
TORONTO
Kick off conference - day two
The Sumach by Chartwell
The conference continues with more impressive
presentations from the best of the Canadian industry.
Mary Jane Dykeman, Partner DDO Health Law
At this boutique Toronto law firm, Mary Jane The Sumach by Chartwell
regularly assists retirement homes, long-term As one of Canada’s leading retirement operators,
care homes, and community health care Chartwell is developing its first large scale project.
organisations to find practical solutions to We’ll visit the display suite and sales centre of
legal, clinical, risk and privacy. this most ambitious of retirement communities.
ddohealthlaw.com Offering a wide variety of amenities and activities,
The Sumach aims to serve Canada’s rising senior
Tony Ross, Principal, Montgomery Sisam population with this ground-breaking project.
Architects Inc
chartwell.com/retirement-homes/the-sumach
Tony will talk us through his firm’s work in
integrating youth and other community members The Dunfield Retirement Residence
into retirement residents’ lives. With a reputation We’ll tour this independently run elegant residence
for design leadership, this lauded architectural that focuses on active lifestyles. Dunfield also
firm’s success is supported by over 70 provincial, offers transitions to assisted living and memory
national and international design awards for its work. care. Learn about their personalised offering that
montgomerysisam.com delivers customised lifestyles and all-inclusive
financial packages.
Heather Green, President and Chief
thedunfield.com
Executive Officer, Greenhouse Marketing
and Communications Inc Optional dinner
With over 20 years in the senior housing and Akira Back
care industries, Heather brings a wealth of Dine at highly regarded Akira Back’s restaurant
experience to the table. She’s well versed in both and enjoy his Canadian twist on inspired Japanese
the retirement residence and long-term care and Korean dishes.
markets and is accredited through the Canadian akiraback.com
Public Relations Association.
Overnight
greenhousemarketing.ca
Fairmont Royal York Hotel
The conference concludes with presenters lunch
from the morning session. Then we hit the road to
experience retirement living Toronto-style.
The Dunfield Retirement Residence
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D.04 D.05
WEDNESDAY 17 OCTOBER THURSDAY 18 OCTOBER
TORONTO TORONTO
After breakfast we’re off on a full day road trip. Our last day in Toronto. After breakfast and check
out we visit two not-for-profit communities ahead
Pearl & Pine Retirement by Signature
of flying to Québec City.
This exclusive residence offers independent living,
personal on-site and respite care. The focus is on Yee Hong Centre for Geriatric Care
an exceptional level of service, to deliver a worry Provides a caring, high-quality and culturally
free, all-inclusive lifestyle for residents. appropriate service for seniors of different
pearlandpineretirement.com backgrounds and needs. The development caters
to the Chinese market, however offers fascinating
Amica Dundas
insights into adapting this concept to other cultures.
Built ten years ago, this development has recently
undergone an exciting, 80-room revitalisation. yeehong.com
Impressively, it has achieved 100% occupancy.
Shephard Village
amica.ca/dundas A large Pentecostal not for profit that provides
Wentworth Heights by Schlegel excellent accommodation and a full continuum of
Based on the Town Square and Main Street care for seniors in a caring Christian community.
concept, to promote social interaction and quality shepherdvillage.org
of life. Its town hall, café and community centre
are focal points along Main Street. Fly from Toronto to Québec City.
schlegelvillages.com Dinner
La Planque
St Elizabeth Mills
Discover the warm, inviting space that is
There’s a lot of buzz around the redevelopment
La Planque. Contemporary Canadian fare
of an existing 114 acre seniors community into
a resort-style, themed lifestyle community. cooked with French panache.
This $800 million redevelopment will set a new laplanquerestaurant.com
standard in senior living.
Overnight
stelizabethmills.com Fairmont Le Château Frontenac Hotel
Amica at Stoney Creek Located inside the walls of Old Québec, the iconic
Luxury residences offering a blend of independent Fairmont Le Château Frontenac has undergone a
and assisted living, memory care, respite and multi-million dollar renaissance. The restoration
short stay options. Personalised wellness plans blends the charm of the hotel’s enchanting past
are developed in conjunction with residents and with modern innovations.
families. This concept is the formula that works fairmont.com/frontenac-québec
across all properties in the group.
amica.ca/stoney-creek
Dinner
La Banane
Experience the best of contemporary Canadian-
French cuisine at one of Toronto’s favourite
dining spots.
labanane.ca
Overnight
Fairmont Royal York Hotel
Wentworth Heights by Schlegel
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FRIDAY 19 OCTOBER
QUÉBEC CITY
Beyond the bounds of the old city, today we visit
Old Québec
two very different communities.
Sélection St-Augustin
Sélection Retraite builds inspiring, modern,
living spaces in state-of-the-art environments.
Their residences are individually tailored to the
requirements of each specific location. Opening
in July, this $60-million project comprises rental
units, luxury low-end care apartments and
prestige penthouse apartments.
selectionretraite.com/en/residence/st-augustin- Cohabitat Québec
de-desmaures/selection-st-augustin
Cohabitat Québec
Borrowing from this popular European model of
different generations living side by side and sharing
common spaces. This environment helps to break
down isolation and builds social bonds.
D.07
cohabitat.ca SATURDAY 20 OCTOBER
QUEBÉC CITY
Dinner
Le Champlain Hotel Free day to explore this stunning city
A tour highlight! Located in the Fairmont Le Situated on the Saint Lawrence River, Québec City
Château Frontenac, this polished, landmark is home to a huge French speaking population.
restaurant serves high-end French cuisine. Dating back to 1608, it has a fortified centre, Vieux-
Québec and Place Royale, with stone buildings
restaurantchamplain.com
and narrow streets. This is home to the towering
Overnight Fairmont Le Château Frontenac Hotel and imposing
Fairmont Le Château Frontenac Citadelle of Québec. The Petit Champlain district’s
charming cobblestone streets are lined with bistros
and boutiques.
quebecregion.com/en
Optional dinner
Chez Biceps BBQ
A homage to barbecue, this is a fun – if not a
little kitsch - place to eat. Feast on lip smacking
barbecued delights with a focus on local
ingredients.
chezbicepsbbq.com
Overnight
Fairmont Le Château Frontenac
Sélection St-Augustin
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Gothic Revival Notre-Dame Basilica
D.08
SUNDAY 21 OCTOBER Dinner
QUEBÉC CITY Laurie Raphael
A world of flavours, firmly rooted in the regions
After breakfast, board our coach for a scenic
of Québec. Beautifully prepared food that respects
trip to Montreal. local produce.
Explore Montreal for an afternoon laurieraphael.com/montreal/en
Named for the triple peaked hill at its heart,
Montreal is Québec province’s largest city. It has Overnight
so many boroughs to explore - cobblestoned, St Paul Hotel
French colonial neighbourhoods that ooze charm Located in the heart of old Montreal with views
and history. Make sure you visit the imposing of the downtown skyline, this unique design hotel
Gothic Revival Notre-Dame Basilica in the centre. offers sophistication and luxury in equal measure.
mtl.org/en hotelstpaul.com
St Paul Hotel
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D.09
MONDAY 22 OCTOBER Humaniti Montreal
MONTREAL Pack your work boots for a site tour of this
exciting mixed-use project. This vertical village
Having visited one Sélection Retraite development
comprises a luxury boutique hotel, rental
in Québec City this day commences with a tour
units, condos and commercial retail space. The
of two of their other communities. We’ll be joined
esplanade, urban chalet, rooftop swimming pools,
by Gaetan Cormier, Senior VP International
terraces and nearby stores are designed to foster
Development. He’ll spend the morning with us as
interaction. Charging stations and carpooling
we tour some of the company’s most impressive
services will also be available, plus a mobile app
developments.
to facilitate connectivity.
Sélection Condos - Rosemont humanitimontreal.com
This condominium development is designed with
contemporary decor and high-end facilities, to Dinner
enhance the lifestyle of all residents. It features an Hambar
indoor pool and a magnificent rooftop terrace. In the heart of old Montreal, Hambar is focused on
quality, freshness and tradition. Serving homemade
selectionretraite.com/en/residence/montreal/
fresh pasta, seafood and meats.
selection-condos-rosemont
hambar.ca
Panorama Sélection
Explore Canada’s tallest senior living residence - Overnight
a 30-storey, modern building located on the Riviere St Paul Hotel
des Prairies. Featuring world-class amenities
and outdoor activities on its doorstep, Panorama
offers elegance and convenience in equal measure.
Comprises 206 rental units, 48 condos and 32 care units.
selectionpanorama.ca/en
Humanti
Panorama Sélection
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D.10 Amica at Edgemont
TUESDAY 23 OCTOBER
MONTREAL
This morning we fly from Montreal to Vancouver
and then visit some impressive developments. D.11
Vancouver
WEDNESDAY 24 OCTOBER
A bustling west coast seaport in British Columbia,
VANCOUVER
is among Canada’s densest, most ethnically
diverse cities. A popular filming location, it’s Westerleigh PARC and Summerhill PARC
surrounded by mountains, and also has thriving Premium retirement residences in Vancouver.
art, theatre and music scenes. Vancouver Art These outstanding new developments are set
Gallery is known for its works by regional artists, within established communities, with easy access
while the Museum of Anthropology houses to outdoor pursuits, shops, cafes and more.
preeminent First Nations collections. parcliving.ca/the-residences/westerleigh-parc
tourismvancouver.com parcliving.ca/the-residences/summerhill-parc
Opal by Element After the tours we will reconvene in the
A boutique collection of residences on Westerleigh PARC multi-media theatre where
Vancouver’s West Side, Opal is opening for our hosts will share details of a new development
residency in late 2018. At their Discovery Centre, in Victoria, that includes a child day care centre,
we’ll learn about their strong pre-sales with a medical suites, workforce housing, senior
fascinating age profile: 30% in their 50s, 34% apartments, and commercial retail spaces. They
in their 60s, 34% in their 70s and older. will also present their findings of leading edge
opal.elementlifestyleretirement.com sensor technology that is currently being tested.
parcliving.ca
Tapestry at Westbrook Village
An independent retirement community located Amica at Edgemont
in the heart of a newly planned neighbourhood at This beautiful community is located in the
the University of British Columbia, offering a fresh Edgemont Village, a unique and charming
new perspective on retirement living. neighbourhood providing views of the serene
originway.ca/tapestry-at-wesbrook-village North Shore Mountains and offers three distinct
neighbourhoods, all under one roof. This
Dinner village offers residents a diverse range of care
Hawksworth Restaurant, The Art Room opportunities; Independent Living, Assisted Living,
Where great food and art meet. With a focus Alzheimer’s Care, Long Term Care, Respite, Short
on fresh, organic, local fare, skilled chefs create Term Stay, Trial Stay, Retirement Homes.
contemporary Canadian cuisine while you feast your
amica.ca/Edgemont
eyes on the latest works from celebrated artists.
hawksworthcatering.com Farewell group dinner
The Botanist
Overnight A new addition to Vancouver’s vibrant culinary
Fairmont Pacific Rim Hotel scene, inspired by the principals of botany.
Sophisticated, contemporary, and inspired by Designed by award winning agencies Ste Marie
nature, this luxury hotel features elegant rooms Design together with Glasfurd and Walker, the
and captivating views of the water and mountains. space has been layered with elements of abundant
views of the water and mountains. natural beauty.
fairmont.com/pacific-rim-vancouver botanistrestaurant.com
Overnight
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St Elizabeth Mills - Day 4
We would like to express our sincere gratitude to
all those who have contributed to the development
of this itinerary. We have been overwhelmed by
the positive response to our study tour.
• Chris Noone, Manager Communications and
Member Services, AdvantAge Ontario
• Bob Kallonen, President and Rachelle Richard,
Regional Director of Operations, Amica Mature
Lifestyles
Fairmont Pacific Rim - Day 10 • Sylvia Ceacero, Chief Executive Officer – BC
Seniors Living Association (BCSLA)
• Heather Green, President and CEO and Patrick
Boult, COO, Green House Marketing and
D.12 Communications
• Melissa Verge, Marketing Director, Montgomery
THURSDAY 25 OCTOBER Sisam Architects Inc
VICTORIA
• Laurie Johnston, CEO, Ontario Retirement
Farewell breakfast, take some time to explore Communities Association (ORCA)
Vancouver and prepare for your return flight home!
• Tony Baena VP, Strategic Growth, PARC
Communities Management Ltd
• Sue Graham-Nutter, CEO, The Rekai Centres
• Isabelle Dessureault, Senior Vice-president
& Chief Strategy and Innovation Officer and
Gaetan Cormier, Senior VP Development,
Sélection Retraite
• Helen Simeon, Communications Advisor at
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VICTORIA
AU REVOIR
MES AMIS
PRICING
IST 2018 TOUR Flight Upgrades
Toronto to Québec City Business Class $300
The study tour includes, accommodation,
Montreal to Vancouver Business Class $1,500
transfers and catering.
Montreal to Vancouver Premium Economy upgrade $400
$14,970*
Additional accommodation prior to or after tour
*Tour cost does not include international flights Toronto, Fairmont Royal York Hotel CAD $445.41
(to Toronto and from Vancouver) and optional Vancouver, Fairmont Pacific Rim Hotel CAD $441.70
extras. All prices are in Australian dollars unless
specified otherwise. TERMS
50% payable by 30 June 2018
OPTIONAL EXTRAS 50% payable by 30 August 2018
Niagara Falls Experience
Tour $240 efunds from cancellations will only be possible if
R
Optional 10 min helicopter experience $140 we can find a replacement or negotiate with the hotel,
Optional 20 min helicopter experience $180 transport company or other agencies.
Optional Dinners Information in this brochure is correct at the time
Akira Back $250 of issue, but is subject to change.
Chez Biceps $250
For further information please contact:
Cheryl White One Fell Swoop
P 03 9999 1103 E cheryl@onefellswoop.com.auYou can also read
