INDEX SHARED EUROPEAN - APRIL 2021 - AM-Today

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INDEX SHARED EUROPEAN - APRIL 2021 - AM-Today
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                                                       APRIL 2021
                                                                       MOBILITY
                                                                    INDEX
                                                                            SHARED
                                                                                  EUROPEAN

               © All rights reserved - © fluctuo 2021
INDEX SHARED EUROPEAN - APRIL 2021 - AM-Today
16 CITIES
        221 SERVICES
                                                                                                                                           8
                                                                                                                                                                          10
                                                                                                                                         OSLO

                                                                                                                                                                      STOCKHOLM

                                                                                                                                 HAMBURG

                                                                                                           ROTTERDAM                  18
                                                                                   7
                                                                                                                 12
                                                                                                                                                                                          9
                                                                            LONDON                                                               20
                                                                                                                                                                                        WARSAW
                                                                                                        11
                                                                                                                                               BERLIN

                                                                                                     BRUSSELS                                              8
                                                                                        17
                                                                                                                                                       PRAGUE

                                                                                       PARIS
                                                                                                                                                                  9
                                                                                                                           19
                                                              20
                                                                                                                                                           VIENNA
                                                                                                                         MILAN
                                                           BORDEAUX

                                   19                                                                                                14

                              MADRID
                                                            20
                                                                                                                                    ROME

                                                         BARCELONA

                                                                                                                                                                                              X

      Bikes (station-based)                  Bikes                  Scooters                     Mopeds                       Cars (station-based)                          Cars          No services
    Shared bikes available at           (free-floating)           also known as               or motorscooters        Shared cars available at fixed locations           (free-floating)
      fixed locations, either                                     "kick scooters"                                    (dedicated stations, parking depots, rental
    physical or virtual stations                                                                                    agencies) or through peer-to-peer sharing

    EMERGING FROM A YEAR LIKE NO OTHER.
    2020 has been a difficult year for shared mobility                                                           season, adjusting the size of their fleets and launching in new
    operators. They have been severely impacted financially by                                                   markets. It’s therefore useful to study business activity during
                                                                                                                                                                                                           © All rights reserved - © fluctuo 2021

    the near total halt in services from March to May 2020, the                                                 this quarter to try to evaluate the prospects of the shared
    strong drop in tourism activity during summer and the return of                                             mobility market in the months ahead.
    lockdown measures in autumn. Therefore, operators have all
    wanted to turn the page and restart 2021 afresh. But this hasn’t                                            This is the aim of the European Shared Mobility Index (April
    exactly gone as planned.                                                                                    2021), which takes stock of the uncertain start to this
                                                                                                                high-stakes year. This Index is the first in a series of quarterly
    The first quarter is traditionally the weakest of the year in terms                                          reports that will benchmark industry activity, market trends and
    of ridership, due to the weather and low tourism activity. But it’s                                         performance metrics of shared mobility services in 16
    also the quarter when operators prepare for the coming                                                      European cities.

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                                                                             P. 2
INDEX SHARED EUROPEAN - APRIL 2021 - AM-Today
235,000
                                                                                                                                             SHARED VEHICLES
                                                                                                                                                ON THE ROAD
                                                                                                                                                             March 2021

                                                                                                                                                          13M
                                                                                                                                               TRIPS MADE ON
                                                                                                                                             SHARED MOBILITY
                                                                                                                                                             March 2021

                                                                                                                                                        APPROX.
                                                                                                                                             SHARED MOBILITY
                                                                                                                                                                      5
                                                                                                                                                  TRIPS MADE
                                                                                                                                               EVERY SECOND

    SHARED VEHICLES PER CITY                                                                 SHARED VEHICLES PER 10,000 INH.(1)
     Approx. as at 31 March 2021                                                             Approx. as at 31 March 2021

          Paris                                                                                    Paris
         Berlin                                                                                   Berlin
        Milan                                                                                    Milan
         Rome                                                                                     Rome
       Madrid                                                                                   Madrid
    Barcelona                                                                                Barcelona
          Oslo                                                                                     Oslo
     Hamburg                                                                                  Hamburg
      Brussels                                                                                 Brussels
       London                                                                                   London
    Stockholm                                                                                Stockholm
      Warsaw                                                                                   Warsaw
       Vienna                                                                                   Vienna
    Bordeaux                                                                                 Bordeaux
    Rotterdam                                                                                Rotterdam
       Prague                                                                                   Prague

              0          10,000               20,000       30,000      40,000     50,000               0           50            100         150          200           250

    EVOLUTION OF RIDERSHIP
    Base 100 / June 2020

                                                                                                                        12,000
    150                                                                                                                            The health crisis is still not behind us.
                                                                                                                        10,000     Use of shared mobility has been hampered
                                                                                                                                   by lockdown restrictions, which have
                                                                                                                                                                                    © All rights reserved - © fluctuo 2021

    100                                                                                                                 8,000
                                                                                                                                   closed businesses, shops and restaurants in
                                                                                                                        6,000      several cities. Ridership has not collapsed
                                                                                                                                   as it did in March 2020, however. This is
    50                                                                                                                  4,000
                                                                                                                                   largely due to the different responses
                                                                                                                        2,000      governments have taken to the Third Wave
                                                                                                                                   which did not impact the 16 cities equally.
      0
                                                                                                                                   While the winter season typically brings a
                  June        July            Aug.     Sept.    Oct.    Nov.    Dec.       Jan.      Feb.     March
                                                                                                                                   reduction in activity, COVID-19 undoubtedly
                  2020                                                                     2021
                                                                                                                                   depressed demand throughout Q1.
           16 cities - All trips, all modes                                                                 New Covid Cases(2)

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                                                      P. 3
INDEX SHARED EUROPEAN - APRIL 2021 - AM-Today
Q1 2021
                IN REVIEW
                                                                                           EXITS

                                                                              JANUARY
                                                                                           BARCELONA
                                                                                           Gecco becomes latest moped operator to leave
                                                                                           hyper-competitive market
                                                    LAUNCHES

                                                      HAMBURG                              BARCELONA
                                  WeShare deploys 400 electric                             Scooter operator Bird withdraws its service
                       Volkswagen ID.3s, increasing to 800 in April                        Reby also departs, in the face of strong regulatory

                                                                              FEBRUARY
                                                                                           opposition
                                                     ROTTERDAM
                        cargo bike operator BAQME launches with                            ROTTERDAM
                                            40 electric “box bikes”                        SixtShare withdraws its fleet of 150 shared cars,
                                                                                           blaming high parking costs
                                                         BORDEAUX
                                    Lime returns to the city becoming                      Lev ceases operation of its 115 electric
                          the 11th micro-mobility service in operation.                    “micro-cars“ citing COVID impacts

                                                           PARIS                           WARSAW
                    Pony launches with 500 e-bikes, in a targeted                          innogyGo! exits after 2 years, ending its electric
                             zone mirroring two major metro lines                          free-floating carsharing service (500 vehicles)
                                                                              MARCH

                                                        MADRID                             BARCELONA
                     Spin enters Spanish capital with 500 scooters                         Uno becomes latest operator to withdraw
                                                                                           its e-scooter service
                                                          VIENNA
                           Dutch provider GO Sharing launches
             200 electric mopeds, its first international expansion

   FINANCING*                                  INDUSTRY ENGAGEMENT                                   PARTNERSHIPS
   €70 M         Dott (April)                  NOV’20 I ROME I 9 operators found                     Mobility platform Free Now integrates Tier’s
   €50 M         GO Sharing (April)            Assosharing, an association to advise on              scooter services in Germany and France, following
   €24 M         Felyx                         shared mobility regulations in Italy.                 similar efforts in 2020 with Voi, emmy, Miles
   €16 M         Helbiz                                                                              and Bond.
                                               FEB’21 I BRUSSELS I Coalition of e-scooter
   €4 M          Clem
                                               operators launch Micro-Mobility for                   Multimodal transport app Moovit partners with
   €3 M          GoTo
                                               Europe to advocate at EU-level.                       Cityscoot, Dott, Reby and Beryl to enhance
   €2 M          Zeus
                                                                                                     integration.
   €2 M          HumanForest                   FEB’21 I BERLIN I German-based
                                               operators form Plattform Shared Mobility              French bikesharing startups Smoove and Zoov
   * Rounded figures, converted to EUR          to help shape mobility policy.                        announce merger.

                                                  SPOTLIGHT ON BARCELONA
                                                                                                                                                                   © All rights reserved - © fluctuo 2021

                                                  When the City of Barcelona first issued approx. 7,000 moped-sharing licences in 2020, no less than 21
                                                  operators were granted a permit. After some consolidation, the licences were ultimately distributed
                                                  between 12 operators, but growing pains persisted. Some operators argued restrictions on fleet numbers
                                                  were hampering the market, while others filed complaints that their competitors were exceeding fleet
                                                  limits. In response, city authorities increased moped licences by 3,000 in summer 2020. That decision is
                                                  now the subject of legal action with smaller operators claiming the allocation unfairly benefits the largest
                                                  players. In any case, the City of Barcelona issued the first fines for breaching fleet limits in March 2021.
                                                  The Battle for Barcelona looks set to continue, both in court and on the street.

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                                     P. 4
INDEX SHARED EUROPEAN - APRIL 2021 - AM-Today
SNAPSHOT                                                           BIKE SHARING
                                                                                                                                                               1

                                                                                                                                                                           1

                                                                                                                                                       3
                                                                                                                                 3            3

                                                                                                                                                               4                  1
                                                                                                                                          3

                                                                                                                                     3                             4

                                                                                                                                                                       2
                                                                                                                         5
                                                                                                                                                   3

                                                                                                          2
                                                                                                                             5
                                                                                                                                                           1

                                                                              No of services available

    SHARED BIKES PER CITY                                                                                SHARED BIKES PER 10,000 INH.(1)
    Approx. as at 31 March 2021                                                                          Approx. as at 31 March 2021

           Paris                                                                                                 Paris
      London                                                                                                  London
          Milan                                                                                                 Milan
          Berlin                                                                                                Berlin
    Barcelona                                                                                            Barcelona
      Brussels                                                                                                Brussels
     Warsaw                                                                                               Warsaw
    Hamburg                                                                                              Hamburg
      Madrid                                                                                                  Madrid
    Bordeaux                                                                                             Bordeaux
      Prague                                                                                                  Prague
          Rome                                                                                                  Rome
      Vienna                                                                                                  Vienna
    Rotterdam                                                                                            Rotterdam
          Oslo                                                                                                   Oslo
    Stockholm                                                                                            Stockholm

                   0          5,000             10,000           15,000     20,000         25,000                        0           10       20           30              40      50         60     70       80

    EVOLUTION OF RIDERSHIP / 16 CITIES                                                                                                             PRICE RANGE
    Base 100 / June 2020                                                                                                                           Min                          Average: €0.22/min            Max

                                                                                                                                                                   PRAGUE                            HAMBURG
                                                                                                                                                                   €0.19/min                         €0.25/min
    150
                                                                                                                                                   Free-floating bike services only

                                                                                                                                                   TOP 3 CITIES
                                                                                                                                                                                                                       © All rights reserved - © fluctuo 2021

    100
                                                                                                                                                   Trips/vehicle/day

                                                                                                                                                                                      PARIS
    50
                                                                                                                                                   BARCELONA
                                                                                                                                                                                                     MADRID
                                                                                                                                                                   2                    1                 3
     0

                       June     July            Aug.     Sept.       Oct.    Nov.       Dec.        Jan.           Feb.          March                                                ROME
                       2020                                                                         2021                                           STOCKHOLM
                                                                                                                                                                                                      PARIS
                                                                                                                                                                   2                    1                 3
             16 cities - All trips, all modes

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                                                                                         P. 5
INDEX SHARED EUROPEAN - APRIL 2021 - AM-Today
SNAPSHOT                                                       SCOOTER SHARING
                                                                                                                                                 6

                                                                                                                                                               6

                                                                                                                                             5

                                                                                                                                                     4                 3
                                                                                                                                3

                                                                                                                        3                                1

                                                                                                                                                         3
                                                                                                                   10
                                                                                                                                         7

                                                                                                      5
                                                                                                                                              7

                                                                          No of services available

    SHARED SCOOTERS PER CITY                                                                         SHARED SCOOTERS PER 10,000 INH.(1)
    Approx. as at 31 March 2021                                                                      Approx. as at 31 March 2021

          Berlin                                                                                          Berlin
           Paris                                                                                           Paris
          Oslo                                                                                            Oslo
          Rome                                                                                            Rome
    Stockholm                                                                                        Stockholm
     Hamburg                                                                                         Hamburg
      Brussels                                                                                         Brussels
      Madrid                                                                                           Madrid
          Milan                                                                                           Milan
      Warsaw                                                                                          Warsaw
       Vienna                                                                                          Vienna
     Bordeaux                                                                                        Bordeaux
       Prague                                                                                          Prague

                   0             5,000                10,000          15,000                                       0                50                        100               150               200

    EVOLUTION OF RIDERSHIP / 16 CITIES                                                                                                       PRICE RANGE
    Base 100 / June 2020                                                                                                                     Min                    Average €0.19/min              Max

                                                                                                                                                             WARSAW                     OSLO
                                                                                                                                                             €0.10/min                  €0.25/min
    150

                                                                                                                                             HOT SPOT
                                                                                                                                                                                                            © All rights reserved - © fluctuo 2021

    100

                                                                                                                                                               SENTRALSTASJON, OSLO
                                                                                                                                                               Most vehicles per 100m2, 31 March 2021

    50

                                                                                                                                             TOP 3 CITIES
                                                                                                                                             Trips/vehicle/day
      0

                       June    July            Aug.    Sept.   Oct.      Nov.       Dec.        Jan.          Feb.      March                                        BORDEAUX
                       2020                                                                     2021                                         STOCKHOLM
                                                                                                                                                                                           MILAN
                                                                                                                                                         2                  1                 3
            16 cities - All trips, all modes

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                                                                              P. 6
INDEX SHARED EUROPEAN - APRIL 2021 - AM-Today
SNAPSHOT                                                            MOPED SHARING

                                                                                                                                                    2
                                                                                                                                           3
                                                                                                                                                                         1
                                                                                                                                                         2
                                                                                                                                       2
                                                                                                                                                             2
                                                                                                                                2

                                                                                                                           1
                                                                                                                                               5

                                                                                                         3
                                                                                                                       10
                                                                                                                                                     3

                                                                              No of services available

    SHARED MOPEDS PER CITY                                                                               SHARED MOPEDS PER 10,000 INH.(1)
    Approx. as at 31 March 2021                                                                          Approx. as at 31 March 2021

    Barcelona                                                                                            Barcelona

      Madrid                                                                                                 Madrid

          Milan                                                                                               Milan

           Paris                                                                                               Paris

          Rome                                                                                                Rome

          Berlin                                                                                              Berlin

    Rotterdam                                                                                            Rotterdam

    Hamburg                                                                                              Hamburg

      Prague                                                                                                 Prague

      Brussels                                                                                             Brussels

    Bordeaux                                                                                             Bordeaux

     Warsaw                                                                                               Warsaw

                   0     1,000     2,000          3,000     4,000     5,000    6,000       7,000                       0               10                    20              30               40

    EVOLUTION OF RIDERSHIP / 16 CITIES                                                                                                         PRICE RANGE
    Base 100 / June 2020                                                                                                                           Min                 Average €0.24/min               Max

                                                                                                                                                             WARSAW                        PARIS
                                                                                                                                                             €0.15/min                     €0.31/min
    150

                                                                                                                                               HOT SPOT
                                                                                                                                                                                                                © All rights reserved - © fluctuo 2021

    100

                                                                                                                                                                  PLAZA MAYOR, MADRID
                                                                                                                                                                  Most vehicles per 100m2, 31 March 2021
    50

                                                                                                                                               TOP 3 CITIES
                                                                                                                                                   Trips/vehicle/day
     0

                       June      July           Aug.      Sept.     Oct.      Nov.      Dec.        Jan.          Feb.         March                                    ROTTERDAM
                       2020                                                                         2021                                                MADRID
                                                                                                                                                                                              PARIS
                                                                                                                                                             2                 1                   3
             16 cities - All trips, all modes

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                                                                                  P. 7
INDEX SHARED EUROPEAN - APRIL 2021 - AM-Today
SNAPSHOT                                                                  CAR SHARING
                                                                                                                                                               1

                                                                                                                                                                             3

                                                                                                                                                       8
                                                                                                                                   4           6
                                                                                                                                                                                   4
                                                                                                                                                               10
                                                                                                                                           3
                                                                                                                                                                    1
                                                                                                                                       9

                                                                                                                                                                        3
                                                                                                                               4
                                                                                                                                                   4

                                                                                                             9
                                                                                                                               5
                                                                                                                                                           3

                                                                                  No of services available

    SHARED CARS PER CITY                                                                                     SHARED CARS PER 10,000 INH.(1)
    Approx. as at 31 March 2021                                                                              Approx. as at 31 March 2021

         Berlin                                                                                                   Berlin
          Paris                                                                                                    Paris
     Hamburg                                                                                                  Hamburg
       Madrid                                                                                                   Madrid
        Milan                                                                                                    Milan
      Warsaw                                                                                                   Warsaw
         Rome                                                                                                     Rome
       London                                                                                                   London
      Brussels                                                                                                 Brussels
    Stockholm                                                                                                Stockholm
    Rotterdam                                                                                                Rotterdam
       Vienna                                                                                                   Vienna
    Barcelona                                                                                                Barcelona
    Bordeaux                                                                                                 Bordeaux
          Oslo                                                                                                     Oslo
       Prague                                                                                                   Prague

                  0    1,000   2,000     3,000       4,000     5,000      6,000     7,000    8,000                         0                   5                        10                 15               20

    EVOLUTION OF RIDERSHIP / 16 CITIES                                                                                                                 PRICE RANGE
    Base 100 / June 2020                                                                                                                               Min                        Average €4.54/h                Max

                                                                                                                                                                    BRUSSELS                        STOCKHOLM
                                                                                                                                                                    €2/h                            €9.30/h
    150

                                                                                                                                                       HOT SPOT
                                                                                                                                                                                                                          © All rights reserved - © fluctuo 2021

    100

                                                                                                                                                                            HAUPTBAHNHOF, BERLIN
                                                                                                                                                                            Most vehicles per 100m2, 31 March 2021

    50

                                                                                                                                                       TOP 3 CITIES
                                                                                                                                                       Trips/vehicle/day
      0

                      June     July           Aug.     Sept.       Oct.           Nov.      Dec.        Jan.          Feb.         March                                               VIENNA
                      2020                                                                              2021                                                   MILAN                                HAMBURG
                                                                                                                                                                    2                    1                 3
           16 cities - All trips, all modes

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                                                                                            P. 8
INDEX SHARED EUROPEAN - APRIL 2021 - AM-Today
From our partner

   THE SAFEST RIDES,                                                       A locally driven approach to fleet size.
   DESIGNED BY DATA                                                        At Dott, our operational excellence pledge is to have an active
   & COLLABORATION.                                                        scooter within 150m of the rider – and our data optimizes the
                                                                           fleet size and density per city. We measure “addressable
    We’re Dott, a micro-mobility operator here to free our cities          population” (someone likely to use Dott as a means of
    with clean rides for everyone. In our ongoing commitment to            transport) by the estimated time spent by both residents and
    safety, we’ve laid the groundwork through robust hardware,             tourists in the operational area, as well as historical demand.
    rider education, optimized infrastructure and insurance                For example, we calculate the addressable population in the
    support. This includes vehicle speed limits in areas with a high       Oslo metro region (1.3M + 4.8M tourists) to be 0.4M. Our
    number of pedestrians, 12” wheels and front fork suspension            model predicts that the expected demand can be addressed
    systems, and incentivizing riders to stay safe with e-learning,        with 7,100 e-scooters in Oslo – an efficient fleet density of 17
    rewards and in-app tips.                                               vehicles per 1,000 people. With balanced, data-based
    What comes next in the safety landscape requires constant              planning, we keep city streets tidy and uncluttered.
    collaboration with our city partners to shape inclusive
    solutions. To further our promise of delivering safer rides for all,   Accident prevention through partnerships & strategic
    we are working with a combination of smart technology,                 reporting.
    infrastructure support and a data-based approach to advance            To inform our service, we use accident data that police, health
    our e-scooter service in cities.                                       services and authorities collect from operators, surveys and
                                                                           observations. In discovering no clear definition of “accident” in
    The future is a combination of smart technology &                      the research, we created a reporting metric to support city
    infrastructure.                                                        authorities and police with our internal data. This contains six
                                                                           categories ranging from “Fallen Over'' (a pedestrian tripping
                           Our dedication to safety for all is clear in    over a wrongly parked scooter) to “Severe Accident” (an
                           our benchmark Smart Parking technology,         incident leading to hospitalization). One accident is an
                           which removes clutter and restores              accident too many, and we seek partnerships to enhance
                           harmony to our city streets. Our built-in       insights into the causes of accidents and how to prevent them.
                           localization technology notifies riders if       Identifying root causes improves results over time.
                           they need directions on how to end their
                           ride in dedicated parking areas.
                                                                                                                                                  © All rights reserved - © fluctuo 2021

                                                                           At Dott, we’re dedicated to delivering safe, equitable and
    Alongside in-app dedicated parking areas, usage data and               sustainable rides for all. Through our pragmatic solutions and
    enforced end-of-ride photo requests, we also offer online and          holistic view of our cities, we’re providing a quality service to
    location-based rider education and support with relocations            our riders, people and planet – with data-driven solutions at
    and fees for incorrectly parked vehicles. All of this efficiently       the wheel.
    ensures 97% of our Paris riders end their journeys in the right
    spot. We invite all European cities to look to Paris as an
    example of how to create a scalable and organized parking                                                Sebastian Schlebusch
                                                                                                        Head of Market Development
    network.

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                    P. 9
INDEX SHARED EUROPEAN - APRIL 2021 - AM-Today
FEATURE CITY                                                  The French capital is one of Europe’s most dynamic shared

          PARIS
                                                                        mobility markets and the rules are changing quickly in response.
                                                                        For example, the City of Paris has capped the number of authorised
                                                                        scooter operators and ran a competitive tender processes for the
                                                                        remaining contracts. Paris now has just three shared scooter services.
                                                                        While diversity in carsharing services remains strong, competition is
                                                                        consolidating around those operators with support from major
                                                                        automakers. Overwhelmingly, however, shared mobility in Paris
                                                                        remains dominated by Vélib’, the subsidised docked bike sharing
                                                                        system that is the busiest in the world.

                                                 Pop: 4,254,689   (includes central Paris & surrounding suburbs)

      SERVICES                                     OPERATORS                                                   TOTAL NUMBER OF VEHICLES                       NUMBER OF VEHICLES
                                                                                                                                                              per 10,000 inhabitants(1)

      Bikes (station)                                                                                      0      5000   10000   15000    20000
                                                                                                                                                  18,500                  43

      Bikes (free-floating)                                                                                 0      5000   10000   15000    20000    3,400                  8

      Scooters                                                                                             0      5000   10000   15000    20000   14,000                  33

      Mopeds                                                                                               0      5000   10000   15000    20000    3,100                  7

      Cars (station)                                                                                       0      5000   10000   15000    20000
                                                                                                                                                   4,700                  11

      Cars (free-floating)                                                                                  0      5000   10000   15000    20000    1,400                  3

      TOTAL                                        17                                                                                             45,100

    MODAL SHARE BY TRIPS
    Approx. March 2021

                            5%
                       6%
                 4%                                                            10%                                                       HIGHLIGHTS
                                                                          9%
                                                                                                       Average
                                                  Paris                                                                                             MAY ‘20
                                                                                              51%      16 Cities
                                                                         25%                                                                        Zity launches with 500 free-floating
                                   86%
                                                                                  4%                                                                electric Renault Zoe cars.
                                                                                                                                                    JUL ‘20
    Station-based car sharing data unavailable                                                                                                      Scooter tenders awarded
                                                                                                                                                    to Dott, Lime & Tier.

    EVOLUTION OF RIDERSHIP                                                                                                                          AUG ‘20
    Base 100, June 2020                                                                                                                             Free2Move adds 100 electric
                                                                                                                                                    micro-cars to its fleet.
                                                                                                                                                                                              © All rights reserved - © fluctuo 2021

    150                                                                                                                                             SEP ‘20
                                                                                                                                                    Velib sets new daily record
    100                                                                                                                                             with 215,000 bike share trips.
                                                                                                                                                    MAR ‘21
     50                                                                                                                                             Duckt trials all-purpose station
                                                                                                                                                    for charging scooters & bikes.
      0
                                                                                                                                                    Pony launches 500 e-bikes,
                June        July         Aug.     Sept.   Oct.   Nov.      Dec.        Jan.         Feb.         March
                                                                                                                                                    in a targeted zone along
                2020                                                                   2021
                                                                                                                                                    2 metro lines.
    Station-based car sharing data unavailable

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                                                               P. 10
FEATURE CITY                                   Warsaw leads Polish micro-mobility with the highest density

       WARSAW
                                                      of shared vehicles in the country. It may also be looking for ways
                                                      to make its mobility ecosystem more sustainable, having recently
                                                      been nominated a candidate for the European Green Capital Award
                                                      2023. To date, however, city authorities have taken a hands-off
                                                      approach. While the municipal bike system (run by NextBike) has a
                                                      monopoly on bike sharing operations, other micro-mobility modes
                                                      have seen intense competition with departing operators almost
                                                      immediately replaced with new arrivals in both free-floating scooter
                                                      and carsharing markets. Adding to the competitive pressure is the high
                                                      seasonality of Warsaw’s micro-mobility; most operators suspend or
                                                      decrease services over the winter months.

                                                                                                               With the support of:
                                     Pop: 1,777,972

      SERVICES                       OPERATORS                                   TOTAL NUMBER OF VEHICLES                             NUMBER OF VEHICLES
                                                                                                                                      per 10,000 inhabitants(1)

      Bikes (station)                                                        0     1000   2000   3000   4000   5000
                                                                                                                      4,500                       25

      Scooters                                                               0     1000   2000   3000   4000   5000   3,400                       19

      Moped                                                                  0     1000   2000   3000   4000   5000    240                        1

      Cars (free-floating)                                                    0     1000   2000   3000   4000   5000   1,200                       7

      TOTAL                           9                                                                               9,340

    HIGHLIGHTS

           MAY ‘20                                    MAR ‘21
           Dott enters market with                    Traficar announces additional
           3,000 scooters.                            200 EVs, for launch in April 2021.
           NOV ‘20                                    Czech car sharing operator
           After its 9th season operating             HoppyGo launches with an initial
           the Veturilo service, nextbike’s           fleet of 35 peer-to-peer vehicles.
           contract is extended for
                                                      innogyGo! withdraws 500 EV
           at least another year.
                                                      share cars, ending one of the
                                                                                                                                                                      © All rights reserved - © fluctuo 2021

           MAR ‘21                                    world’s largest free-floating
           Poland’s parliament passes new             electric car sharing services.
           regulations on use of e-scooters,
           effective May 2021.
           blinkee adds 200 new electric
           mopeds with plans to expand
           to 300 in total.

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                                       P. 11
FEATURE CITY                                                        Since 2013, the City of Milan has facilitated shared mobility

          MILAN
                                                                              operations and is today Italy’s most dynamic market.
                                                                              Fees per vehicle range from €8 per year for mopeds to €100 per
                                                                              month for shared cars (a fee waived for shared EVs). Milan also takes
                                                                              a novel approach to fleet sizes. In the case of scooters and bicycles, the
                                                                              total number of vehicles operating in the city is capped with a maximum
                                                                              fleet size for individual operators. Conversely, for car-sharing and mopeds
                                                                              a minimum number of vehicles is mandated (400 and 100 respectively).
                                                                              This regulatory approach contributes to one of the most competitive
                                                                              and diverse shared mobility markets in Europe.

                                                 Pop: 1,378,689                                                                                                                    With the support of:

       SERVICES                                  OPERATORS                                                                 TOTAL NUMBER OF VEHICLES                                     NUMBER OF VEHICLES
                                                                                                                                                                                        per 10,000 inhabitants(1)

      Bikes (station)                                                                                                  0     1000      2000   3000   4000   5000   6000
                                                                                                                                                                          5,300                           38

      Bikes (free-floating)                                                                                             0     1000      2000   3000   4000   5000   6000   4,300                           31

      Scooters                                                                   From April ‘21:                       0     1000      2000   3000   4000   5000   6000   3,400                           25

      Mopeds                                                                                                           0     1000      2000   3000   4000   5000   6000    3600                           26

      Cars (station)                                                                                                   0     1000      2000   3000   4000   5000   6000
                                                                                                                                                                            200                           2

      Cars (free-floating)                                                                                              0     1000      2000   3000   4000   5000   6000    1,700                          12

      TOTAL                                      17                                                                                                                       17,800

    MODAL SHARE BY TRIPS
    Approx. March 2021

                                                                                     10%
                                                                                                                                                             HIGHLIGHTS
                     29%                                                        9%
                                     33%
                                                                                                                   Average                                                 APR‘20
                                                 Milan                                                    51%      16 Cities                                               Milan increases the number
                                                                               25%
                        14%                                                                                                                                                of scooters from 2,250 to 6,000.
                                      8%
                               16%                                                      4%
                                                                                                                                                                           MAY ‘20
                                                                                                                                                                           Dott launches e-scooter
    Station-based car sharing data unavailable                                                                                                                             services incl. 750 vehicles.
                                                                                                                                                                           JUN ‘20
    EVOLUTION OF RIDERSHIP                                                                                                                                                 Bird launches with 750
    Base 100, June 2020                                                                                                                                                    electric scooters .
                                                                                                                                                                           OCT ‘20
    200                                                                                                                                                                    Lime launches in Milan with
                                                                                                                                                                                                                        © All rights reserved - © fluctuo 2021

                                                                                                                                                                           2,000 free-floating e-bikes.
    150
                                                                                                                                                                           NOV ‘20
    100                                                                                                                                                                    City revoked permits for 3 scooter
                                                                                                                                                                           operators on safety grounds -
     50
                                                                                                                                                                           relaunches planned for April ‘21.
      0
                                                                                                                                                                           MAR ‘21
                 June         July    Aug.       Sept.      Oct.       Nov.      Dec.              Jan.         Feb.                March                                  Ridemovi Milan replaces 1,000
                 2020                                                                          2021                                                                        bikes with electric versions, as part
                                                                                                                                                                           of ongoing fleet renewal.
    Bike sharing data and station-based car sharing data unavailable

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                                                                                         P. 12
FEATURE CITY                                                    Germany’s second-biggest city is arguably also its most

       HAMBURG
                                                                          progressive regarding shared services and smart mobility.
                                                                          In autumn 2021, Hamburg will even host the ITS World Congress, the
                                                                          largest industry event on smart mobility and transport digitalization.
                                                                          Mobility as a Service is one of the key pillars to improving the quality
                                                                          and efficiency of local transportation and the City of Hamburg is
                                                                          actively working on bringing shared mobility services to areas with
                                                                          limited public transit. Hamburg is one of the only cities in Germany
                                                                          with a fleet cap for e-scooters, allowing no more than 1,000 vehicles
                                                                          per operator. Additionally, e-scooter operators must share usage
                                                                          data with city authorities, which is also unique in Germany.
                                                                                                                                                                                                                            With the support of
                                                                                                                                                                                                                             Augustin Friedel
                                                  Pop: 1,841,179

      SERVICES                                    OPERATORS                                                              TOTAL NUMBER OF VEHICLES                                                                          NUMBER OF VEHICLES
                                                                                                                                                                                                                           per 10,000 inhabitants(1)

      Bikes (station)                                                                                        0            1000           2000      3000      4000      5000      6000      7000      8000
                                                                                                                                                                                                                2,700                     15

      Bikes (free-floating)                                                                                       0         1000           2000      3000      4000      5000      6000      7000      8000
                                                                                                                                                                                                                1,000                     6

      Scooters                                                                                                   0          1000           2000      3000      4000      5000      6000      7000      8000
                                                                                                                                                                                                                7,500                     72

      Mopeds                                                                                                     0          1000           2000      3000      4000      5000      6000      7000      8000
                                                                                                                                                                                                                 500                      20

      Cars (station)                                                                                                 0       1000           2000      3000      4000      5000      6000      7000      8000     250                      1

      Cars (free-floating)                                                                                            0           1000       2000      3000      4000      5000      6000      7000      8000   2,400                      13

      TOTAL                                           19                                                                                                                                                       14,250

    MODAL SHARE BY TRIPS
    Approx. March 2021

                          29%          26%                                  9%
                                                                                 10%                                                                                                       HIGHLIGHTS
                                                                                                         Average
                                                 3%    Hamburg                                  51%      16 Cities                                                                                               AUG‘20
                                                                           25%
              3%
                                                                                                                                                                                                                 Hive launches with 1000
                                 40%                                                4%
                                                                                                                                                                                                                 e-scooters only to shut down
    Station-based car sharing data unavailable
                                                                                                                                                                                                                 at the end of the year.
                                                                                                                                                                                                                 SEP ‘20
                                                                                                                                                                                                                 BOND launches with 350
    EVOLUTION OF RIDERSHIP
    Base 100, June 2020
                                                                                                                                                                                                                 free-floating e-bikes via FREE
                                                                                                                                                                                                                 NOW’s integrated app.
    200                                                                                                                                                                                                          Lime arrives with 500 e-bikes.
                                                                                                                                                                                                                                                           © All rights reserved - © fluctuo 2021

                                                                                                                                                                                                                 FEB ‘21
    150
                                                                                                                                                                                                                 WeShare launches with a 100%
                                                                                                                                                                                                                 EV fleet (400 vehicles, ramping
    100
                                                                                                                                                                                                                 up to 800).
     50                                                                                                                                                                                                          MAR ‘21
                                                                                                                                                                                                                 Miles expands its car sharing fleet
      0
                                                                                                                                                                                                                 with 150 ID.3 EVs.
                   June         July    Aug.      Sept.    Oct.    Nov.      Dec.        Jan.         Feb.                              March
                                                                                                                                                                                                                 Tier Mobility adds electric
                2020                                                                     2021
                                                                                                                                                                                                                 mopeds to its fleet of e-scooters.
    Bike sharing data unavailable

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                                                                                                                            P. 13
From our partner

   WE SET MOBILITY                                                       announce shortly, as well as bolstered our partnerships with
   IN MOTION.                                                            SHARE NOW and Voi by expanding to additional cities,
                                                                         together. Surve Mobility is now providing operational services
    Surve Mobility, formerly known as Chargery, was founded in           for more than half of all the electric scooters in the UK.
    Berlin in 2017 and, since then, has become Europe’s number
    one provider of intelligent shared mobility operations. We           Coming up in 2021.
    have been able to do this, in large part, for two reasons.           We are looking forward to growing our partnerships across
                                                                         Europe in order to bring our services to new destinations in the
    The first is that, in the short term, we are able to increase the     countries where we currently operate (Germany, the Netherlands,
    availability of shared fleets via our all-in-one, highly-efficient,    the UK, and Norway) as well as 2-3 additional countries in
    and sustainable operational service which integrates full            Europe.
    service, intelligent software, and smart infrastructure solutions.
                                                                         Alongside continuing to improve our technology, we are also
                                                                         anticipating the deployment of our Microhub infrastructure
                                                                         solution. The Microhub will allow us to decentralize our operations
                                                                         and consequently, increase our operational efficiency.

                                                                         When it comes to sustainability, joining Leaders for Climate
                                                                         Action, achieving carbon neutrality for 2020, and creating
                                                                         our internal GreenTeam is just the beginning. We know that we
                                                                         have to do more if we want to realize our vision of making our
    The second reason is our long-term vision to make our cities         cities more liveable. This is why we will start sharing data with
    more liveable. We take responsibility for enabling the               regulators and cities, informing them about sustainable in-field
    transformation of urban mobility and, consequently, everything       shared mobility operations and promoting smart infrastructure
    we do - like operating a green fleet, developing intelligent          solutions. We are also establishing Urban Sustainability, a
    software for route optimization, and choosing green energy           community of businesses within and around the mobility
    providers - is done with this in mind. This keeps Surve Mobility     industry, dedicated to increasing opportunities for inspiration,
    at the forefront of innovation and agile enough to evolve urban      learning, and impact in terms of sustainability. To learn more
    mobility.                                                            visit us at www.urbansustainability.co.
                                                                                                                                                   © All rights reserved - © fluctuo 2021

    So Far in 2021.                                                      Surve Mobility is the key partner for enabling new mobility.
    We hit the ground running at the start of 2021. Next to winning      Our innovative technology, agility, and sustainable approach
    the European Startup Prize for Mobility, joining the                 makes for the perfect combination to create shared and
    Leaders for Climate Action and achieving carbon                      sustainable urban mobility.
    neutrality for 2020, as well as starting our own internal
    green team, we had huge successes in growing our                     Hit the road with us!
                                                                                                                  Christian Lang
    operations. We gained new major partners, which we will
                                                                                                           Chief Executive Officer

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                    P. 14
METHODOLOGY
                                                     The European Shared Mobility Index provides a quarterly snapshot of the
                                                     shared mobility market across 16 European cities, selected to highlight
                                                     diversity in size, geography and market characteristics.

                                                     The Index’s scope encompasses shared bikes (both free-floating and docked
                                                     systems), scooters, mopeds and shared cars for drivers (free-floating, station-based
                                                     and peer-to-peer). Neither ridesharing services (e.g. Uber, Bolt), carpooling
                                                     (e.g. BlaBlaCar) nor long-term rentals (Swapfiets) are included. Unless otherwise
                                                     indicated, all maps, tables and graphics are point-in-time analyses based on
                                                     available data as at 31 March 2021.

                                                     Vehicle and trip data were sourced directly from operators, via open data sources,
                                                     from mobile applications and public announcements. Industry averages and some
                                                     data extrapolation were used to fill remaining data gaps.

                                                     Operators who contributed financially to this report have not received any special
                                                     treatment. All graphics and tables appearing in this report are the exclusive property
                                                     of fluctuo. Their use is authorized subject to the notice of copyright.

                                                     (1) Population data were taken from Eurostat city estimations, corrected for shared
                                                     mobility operational zones (where required).
                                                     (2) COVID infection data sourced from the European Centre for Disease Prevention
                                                     and Control, weekly subnational 14-day notification rate of newly reported
                                                     COVID-19 cases per 100,000 population. Data supplied for EU cities only (i.e.
                                                     excluding London).

                                                                                                  THANKS TO

   WHO WE ARE                                                                                     Amandine Plas
                                                                                                  & Clément Pellissier (Cityscoot);
                                                                                                  Andreas Buchinger (datamobile AG);
   fluctuo is Europe’s leading aggregator of data on shared mobility services                      Sebastian Schlebusch
   (bikes, scooters, mopeds, cars). We combine innovative data collection                         & Lucy Branch (Dott);
   methods, sophisticated algorithms, and a team of mobility experts to produce the               Homeira Amirshahi, Alexander Gmelin
                                                                                                  & Christophe Gallus (INVERS);
   most exhaustive accurate data possible.
                                                                                                  Chama Moumile, Nancy Liao
                                                                                                  & Tiffany Zhang (Lime);
   We help our clients to monitor and understand market trends and to improve the
                                                                                                  Patrick Dillenberger (SHARE NOW);
   performance of their services, by providing daily data on more than 200 shared                 Anaïs Bonnard
   mobility providers in 80 European cities. We have developed an API that displays               & Laura Mueller (Surve Mobility);
   real-time information on shared vehicles and enables users to book them through                Agostino De Angelis (VAIMOO);
   third party apps and websites (e.g. from cities, public transport companies and                Karen Vancluysen
   tourism operators).                                                                            & Francesco Ripa (POLIS);
                                                                                                  Massimo Ciuffini, Sofia Asperti
                                                                                                                                                  © All rights reserved - © fluctuo 2021

   The European Shared Mobility Index is just one of the analytical reports fluctuo                & Valeria Gentili (Osservatorio Nazionale
   publishes. We are always looking to partner with operators, transport companies                Sharing Mobility);
   and city authorities to develop new business intelligence products that leverage               Adam Jędrzejewski (MobilneMiasto);
   our comprehensive data analytics. To find out more, please don’t hesitate to                    Tomasz Wojtkiewicz (Nextbike Polska);
                                                                                                  David Bento (Bird);
   contact us.
                                                                                                  Matteo Tanzilli (Helbiz);
                                                                                                  Valéria Yanes (Virtuo);
                                                                                                  Darragh Genockey (Ubeeqo);
                                                                                                  Graphic Designers: ZeFactory

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                   P. 15
Cityscoot is leading the European             datamobile AG is the ideal companion           We’re a micromobility operator with
     moped sharing market. Today more              on the way to the digital future in            over 30,000 active e-scooters across
     than 7000 electric mopeds can be              shared-mobility services. With a               6 countries, in 16 European cities
     booked in one click right from the            modular, scalable offering, powerful           and counting. The Dott way is built
     Cityscoot app in Paris, Nice, Milan and       network infrastructure and data analysis,      upon three pillars: in-house & local
     Barcelona. The company was founded            all services are available for digitization.   operations, long-term sustainability, and
     in 2014 and is a member of the Next40         Our core competence is connectivity            accessible rides for all. Our next venture,
     (exclusive selection of the French            service for data and SMS with highest          the Dott e-bike, is currently being
     scaleups with the most potential). It has     safety standards and highest network           manufactured in Europe and is set to
     already recorded more than 13 million         coverage around the globe.                     launch in 2021. Small ride. Big change.
     trips and has nearly 400 employees.           www.datamobile.ag                              www.ridedott.com
     www.cityscoot.eu

                                                   Lime’s mission is to replace car trips         POLIS is the leading network of
     INVERS, inventor of automated                 by giving people easy access to                European local, regional and
     vehicle sharing, enables mobility service     shared and clean transportation                transport authorities committed to
     providers to launch, operate and scale        options, fit any need or preference, all        transport innovation. Our focus is on
     their offerings with integrated telematics    in one app. As the global leader in            innovations that make urban mobility
     and software solutions, specifically           micro-mobility, Lime partners with cities      more sustainable, safe, affordable and
     designed for developers of shared mobility    to deploy electric bikes and scooters          equitable. We actively support constructive
     services. The company acts as an              enabled with GPS and self-activating           dialogue with shared mobility operators
     independent and reliable partner for          locks. Lime has powered more than 200          to shape together solutions that serve the
     operators such as SHARE NOW,                  million rides in more than 120 cities          public good and drive the shift that we
     Clevershuttle, Miles, Getaround, Flinkster,   across five continents, spurring a new          all need to achieve this decade.
     Tier, and Emmy. The development takes         generation of clean alternatives to car        www.polisnetwork.eu
     place entirely in Germany.                    ownership. In Europe, we serve more
                                                   than 60 cities including Paris, Berlin,
     www.invers.com
                                                   London, Rome and Budapest. Learn
                                                   more at li.me.
                                                   www.li.me

                                                                                                  VAIMOO empowers transportation
                                                                                                  leaders to achieve a sustainable,
                                                                                                  efficient and comfortable mobility
     SHARE NOW is the market leader and                                                           experience. The official e-bike sharing
     pioneer of free-floating carsharing.                                                          system in Copenhagen and Rotterdam,
                                                                                                                                                    © All rights reserved - © fluctuo 2021

     The company is operating 11,000               Surve Mobility, formerly known as              VAIMOO has recently been adopted
     vehicles in 16 European cities. More          Chargery, is Europe’s No. 1 for                by Voi Technology to extend its e-scooter
     than three million customers are already      intelligent shared mobility operations.        sharing service in the UK. Deployable
     using the on-demand service that offers       Through an integration of full-service,        both in docked and free-floating
     rentals from 3 minutes to 30 days and a       intelligent   software     and     smart       schemes, VAIMOO includes e-bikes,
     variety of car models from brands such        infrastructure solutions, we provide           racks and a management platform that
     as BMW, Mercedes-Benz, MINI, smart            highly efficient and sustainable mobility       integrates with third-party transport for
     and Fiat.                                     operations to set new mobility in motion.      multimodal user journeys.
     www.share-now.com                             www.survemobility.com                          www.vaimoo.com

EUROPEAN SHARED MOBILITY INDEX • APRIL 2021                                                                                                     P. 16
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