Understanding PASRR: Part 2 - How to complete a Level 1 in the Qualitrac system and a brief overview of the Level 2 process - HCPF

Page created by Dustin Pope
 
CONTINUE READING
Understanding PASRR: Part 2 - How to complete a Level 1 in the Qualitrac system and a brief overview of the Level 2 process - HCPF
Understanding PASRR: Part 2
How to complete a Level 1 in the Qualitrac system
  and a brief overview of the Level 2 process

February 2021

                                                      2017, Telligen, Inc.
                                                    © 2018,
Understanding PASRR: Part 2 - How to complete a Level 1 in the Qualitrac system and a brief overview of the Level 2 process - HCPF
Objectives

              Provide background and overview and on PASRR Process
                – Purpose and Intent – the What, How and Why
                – History of PASRR – Federal and CO State
                – General Process Flow – Level I to Level II

              Discuss requirements and process steps for PASRR Level I
                – Requirements
                      Federal vs Colorado
                      Outcomes
                      Opportunities and Take Aways
                – Process Steps
                      Process Steps
                      Process Flow
                      Key Take Aways

              Discuss requirements and process steps for PASRR Level II
                – Brief overview

                                                                           2
Understanding PASRR: Part 2 - How to complete a Level 1 in the Qualitrac system and a brief overview of the Level 2 process - HCPF
Background and Overview

Understanding PASRR

                          © 2017, Telligen, Inc.
Understanding PASRR: Part 2 - How to complete a Level 1 in the Qualitrac system and a brief overview of the Level 2 process - HCPF
Background and Overview

History of PASRR: Why was PASRR created?

Administered by Centers for Medicare and Medicaid Services (CMS) –Created in 1987

Before the Preadmission Screening & Resident Review (PASRR) Rule:
Institutionalization of individuals with disability
 Inappropriate Placements (Restrictive environments)
 Inadequate Assessments and Care Plan
 Inadequate Provision of Services
 Discrimination based on disability

Now, because of the PASRR Rule:
All applicants to Medicaid-certified nursing facilities must be screened for: Mental Illness (MI),
Intellectual/Developmental Disability (ID/DD) or Related Condition (RC), regardless of funding
 Known or suspected condition must trigger evaluation
 To ensure appropriateness of NF placement
 To ensure receipt of needed services

                     For more on the detailed history or PASRR over the years please visit
                     https://www.pasrrassist.org/
                                                                                                     4
Understanding PASRR: Part 2 - How to complete a Level 1 in the Qualitrac system and a brief overview of the Level 2 process - HCPF
Background and Overview

Purpose and Intent: What is PASRR?

PASRR is made up of a two-part process: Level 1 Screen and Level 2 Evaluation, which together have the
three goals we have mentioned…

1. Detection through screens and evaluations for potential diagnoses of mental illness, intellectual disabilities
   or related conditions;
2. Verification of appropriateness of nursing home placement level of care and opportunities for community
   transition;
3. Determination of need for specialized services as additions to treatment plan.

   Person-Centered and Strengths-Based!
   Objective
   Supportive of self-actualization, self-efficacy and self-empowerment
   Promote a continuity of care
   Support long term goals of recovery and community engagement wherever possible

                                                                                                                    5
Understanding PASRR: Part 2 - How to complete a Level 1 in the Qualitrac system and a brief overview of the Level 2 process - HCPF
Background and Overview

Purpose and Intent: How is PASRR operationalized?

                                 SNAP = Strengths, Needs, Abilities and Preferences

           How is person-centered planning different?
                                           Traditional              Person-Centered
                                           Approach                    Approach
           Person                  Patient/Client                Person/Individual

           “In Charge”             The professional              The individual

           Focus                   Impairment                    Life Satisfaction

           Solution                Professional intervention     Removal of barriers

           Results                 Defined by the professional   Defined by the individual

                                                                                             6
Background and Overview

Definitions in CO rule 10 CCR 2505-10 8.401.182 (1 of 3)

 Intellectual or Developmental Disability or Related Condition - Intellectual or
  developmental disability refers to significantly sub-average general intellectual functioning existing
  concurrently with deficits in adaptive behavior and manifested during the developmental years.

   – Manifested before age 22
   – Likely to continue indefinitely
   – Results in substantial functional limitations in 3 or more of the following:
         Self-care;
         Understanding and use of language;
         Learning;
         Mobility;
         Self-Direction; or
         Capacity for independent living

   – “Persons with related conditions” means individuals who have a severe, chronic disability attributable
     to:
         Cerebral palsy or epilepsy
         Any other condition, other than mental illness, found closely related to intellectual or developmental disability. These related conditions result in
          impairment of general intellectual functioning or adaptive behavior similar to individuals with intellectual or developmental disability, and require
          treatment or services similar to those required for these individuals.

                                                                                                                                                                  7
Background and Overview

Definitions in CO rule 10 CCR 2505-10 8.401.182 (2 of 3)

 Mental Illness - A major mental disorder is defined as: A primary diagnosis of schizophrenic, paranoid, major affective,
    schizoaffective disorders or other psychosis.
     – Exclusions:
          a primary diagnosis of dementia (including Alzheimer's disease or a related disorder);
          a non-primary diagnosis of dementia (including Alzheimer's disease or a related disorder) without a primary
           diagnosis of serious mental illness, or intellectual or developmental disability or a related condition

    Helpful to think of the 3 Ds when determining the PASRR definition of
     mental illness.
      – 1) Duration of illness
      – 2) Deficits of functioning and independent ADLs
      – 3) Dementia exclusion

                                                                                                                             8
Background and Overview

Definitions cont. (3 of 3)

 Specialized Services - Specified services combined with the services provided by the nursing facility, resulting in a
  person-centered program designed for the specific needs of eligible individuals who require the services.
   – Including but not limited to:
          Enhanced staffing in social services and activities
          Specialized training for staff on behavior management
          Creating resident specific written guidelines with positive reinforcement
          Crisis intervention and/or crisis planning
          Psychotropic medication education
          Daily therapeutic groups such as anger management, conflict resolution, effective communication skills, hygiene, art therapy, goal
           setting, problem solving
          Individual psychotherapy
          Sober supports like Alcoholics Anonymous and Narcotics Anonymous
          Stress management/relaxation groups such as Yoga, Tai Chi, drumming and medication
          Therapeutic work programming
          Community safety training
          Life skills training that includes budgeting and learning how to navigate public transportation and shopping

                                                                                                                                                9
Background and Overview

General Process Flow (1 of 2)

 Level 1 Screen = Doorway to PASRR
   – The Level I screening is the process that determines which individuals will receive the more in-depth
     Level II evaluation, thus the initial screening serves as the gatekeeper for state PASRR system
   – Required for each person admitting to a Medicaid licensed NH, regardless of their individual payer
     source
   – No professional requirements for the person completing the screen

 Level 2 Evaluation = Looking under the hood
   – The Level II evaluates and confirms, or disconfirms the diagnosis and PASRR applicability, based on a
     more comprehensive evaluation and related documentation, but this only occurs based on the
     decision made at the Level I stage
   – Required to be completed by a trained and appropriately experienced and credentialed behavioral
     health professional or qualified intellectual/development disability professional who is an objective 3rd
     party

                                                                                                                 10
Level 1 Requirements

Understanding PASRR

                       © 2017, Telligen, Inc.
Level 1 Requirements

Federal vs CO vs Best Practices

             Federal                        CO                              Best Practices
               – CFR provides little          –    The purpose of the           – Questions should be
                 guidance on what a                PASRR Level I                  included that seek to
                 Level I screening tool            Identification                 identify possible PASRR
                 or process looks like,            screening is to                conditions that have not
                 it is clear about the             identify for further           been reported
                 goals of the Level I              review all those               previously
                 screening                         clients seeking              – Questions should seek to
               – The Level I should                nursing facility               look beyond reported
                 capture all persons               admission, for                 diagnosis of MI/ID/RC
                 with suspected or                 whom it appears a            – When dementia and
                 known, serious                    diagnosis of mental            mental illness are both
                 mental illness,                   illness or intellectual        present, the Level 1
                 intellectual /                    or developmental               should gather sufficient
                 developmental                     disability is likely.          information to help the
                 disability or related                                            Level II evaluator
                 condition                                                        determine which
                                                                                  condition is primary

                                                                                                             12
Level 1 Requirements

Outcomes (1 of 2)

                 Reduce “False                           Reality
              Negatives” and “False         PASRR Condition   PASRR Condition
                   Positives”                   Present         NOT Present

                          PASRR
                         Condition Likely   Correct           False Positive
            Level 1      Present (+)
            Outcome      PASRR
                         Condition Likely   False Negative    Correct
                         NOT Present (-)

                                                                                13
Level 1 Requirements

Level 1 Outcomes (2 of 2)
 No Level 2 Needed = Level 1 Indicators for PASRR condition NOT found (- Screen) are automatically
  closed out and…
   – PASRR process ends
   – Retrospective QA for representative sample of automated negative screen outcomes

 Provisional Admission = Level 1 Indicators for PASRR condition found (+ Screen) with indicators of
  qualifying Provisional Admission are automatically closed out and…
   – PASRR process ends
   – Retrospective QA for representative sample of automated Categorical Determination outcomes

 Level 2 Required = Level 1 Indicators for PASRR condition found (+ Screen) without a Provisional
  Admission are reviewed manually by appropriate staff to determine if…
   – Determine if…
          Referral to Level 2 Evaluation is warranted or,
          A false positive for a PASRR Condition or,
          A missed categorical determination
   – If Level 2 is warranted, then a referral is made to the scheduling team

                                                                                                       14
Level 1 Requirements

More on Provisional Admissions

 Provisional Admissions include:
   1. Is the need for NH service regarding convalescent care due to discharge from an acute care hospital
      and likely will require fewer than 30 days of nursing services? (Or Exempted Hospital Discharge)

   2. Emergency stays due to emergency evacuations or protective services placements not to exceed 14
      days.

   3. Individuals with delirium where the delirium prevents an accurate diagnosis at the time of entry into the
      nursing home but is expected to clear within 14 days.

   4. Respite stays of up to 30 days to provide respite to in-home caregivers.

                                                                                                                  15
Level 1 Requirements

Opportunities and Take Aways

 Data on outcomes is tracked and automated Level 1 screen determinations are consistently
  reviewed retroactively to determine quality (keep false + and – low).

 Questions raised by the Level 1 screen are meant to raise critical thinking for the professional
  completing the form.

 Level 1 is not meant to be a “one and done” check list item prior to NH admission, rather it is an
  opportunity to evaluate needs specific to a PASRR condition from an outside objective
  professional perspective.

 A lot relies on how the form is initially filled out so good training on the intention of this process is
  paramount – when in doubt, fill it out!

 Submitting a current H&P from within 3-6 months is crucial to avoid potential requests for
  additional information that could delay the process.

                                                                                                              16
Level 1 Process Steps

Understanding PASRR

                        © 2017, Telligen, Inc.
Level 1 Process Steps

 Process Steps
 For CO Medicaid recipients, when Medicaid is the primary payor, The Single Point Entry shall
  complete the Level 1 screen

 For non-Medicaid individuals admitted from the community, the NH staff shall complete the
  Level 1 Screen

 For non-Medicaid individuals admitted from the hospital, the hospital staff shall complete the
  Level 1 Screen

 Screen results are entered into the Qualitrac portal, which we will demo

 Staff manually review all positive screens with no provisional admission indicators and render an
  outcome within 6 business hours of receipt of complete information
   – If more information is determined to be necessary to complete the Level 1 screen review, information is requested and if
     returned within 3 BD, the review will continue immediately

                                                                                                                                18
Level 1 Process Steps

Process Flow for 3 Outcomes of PASRR Level 1

                  1
                                         Automatically Filtered      QA’d at Random
                       - Results
                                                 Out                     Sample

 Level 1 Screen                      2
 completed in                                                      Automatically Filtered
   Qualitrac                          + Provisional Admission                               QA’d at Random Sample
                                                                           Out

                       + Results                                                            3
                                                                                                  + Level 2

                                         - Provisional Admission    Manually Reviewed
                                                                                            False + Results or False –
                                                                                             Provisional Admission

                                                                                                                         19
Level 1 Process Steps

Key Take Away of Level 1

  – If the answers to the questions trigger an automated review, you will receive an immediate
    outcome

  – If the answers to the questions trigger a manual review, you will be contacted through
    Qualitrac to either present additional information or be informed of the review outcome

                                                                                                 20
Level 1 Process Steps

Vendor Transition Timeline

   February 16th 2021                       February 25th 2021               March 1st 2021
   • Known Triggered PALs emailed via       • All PALs emailed to            • Qualitrac Portal opens
     secure email to                          Coloradoreviews@telligen.com   • Create user accounts
     Coloradoreviews@telligen.com                                            • Begin processing all Level 1 screens via
   • All other PALs submitted via current                                      Qualitrac
     process

                                                                                                                          21
Level 1 Form

Understanding PASRR

                      © 2017, Telligen, Inc.
Level 1 Form

Form Fields
 PASRR Level 1 form in Qualitrac – Yes or No Questions
   – Section A = PASRR Condition indicators – MI
         Does the individual have a known or suspected diagnosis of a major mental illness?
         Does the individual have any indications of a major mental illness?
         Is the individual on antipsychotic or antidepressant medication?

   – Section B = PASRR Condition indicators – ID/D or RC
         Does the individual have a known or suspected diagnosis of intellectual or developmental disability?
         Does the individual have a diagnosis of a related condition such as Cerebral Palsy, autism, or seizures?
         Has the individual ever received services from, or been referred to, an agency serving persons with an intellectual or development
          disability?
         Does the individual have any indicators of intellectual or development disability or a related condition?
         Does the individual have a brain injury?

   – Section C = Provisional Admission Indicators
         Is the need for NH service regarding convalescent care due to discharge from an acute care hospital and likely will require fewer
          than 30 days of nursing services?
         Emergency stays due to emergency evacuations or protective services placements not to exceed 14 days.
         Individuals with delirium where the delirium prevents an accurate diagnosis at the time of entry into the nursing home but is expected
          to clear within 14 days.
         Respite stays of up to 30 consecutive days to provide respite to in-home caregivers.

             Manual Review triggered by a (+) in either Section A or B, and all (-) in C
                                                                                                                                                   23
Level 1 Form

Form Demo

 Supporting documentation for this process with screen shots will be available as a PDF file
  following this online presentation and demo.

 First a few brief points…
   – There is skip logic built in so that for every Yes/No question, if you select the Yes option, more fields will appear.
   – You will also have the ability to upload additional documentation necessary directly to the Level 1 screen, at a
     minimum we require the most recent, not to exceed 6-months old, H&P and a current medication list.

                                                                                                                              24
Level 1 Form

Supporting Documentation

 Step-by-step handouts
 Summary Cheat Sheets
 A recording of this training

 Support staff and resources through Telligen, HCPF, OBH and SIDA

                                                                     25
Level 2 Overview

Understanding PASRR

                      © 2017, Telligen, Inc.
Level 2 Requirements

Purpose and Intent

As noted by PTAC, the PASRR Level II evaluation must not merely rubber stamp the outcome of the Level I.
Rather it must “look behind” the diagnosis of record to identify the “true” diagnosis.

The Level II must include the following elements:

 A history and physical (H&P), performed by a physician;

 A functional assessment, including activities of daily living (ADLs) and instrumental activities of living (IADLs);

 A history of medication and drug use;

 An assessment of psychiatric history performed by a qualified assessor (e.g., a psychiatrist, a licensed social
  worker or BHP, or a nurse with substantial psychiatric experience).

                                                                                                                        27
Level 2 Requirements

Outcomes and NOD letters

 Outcomes are focused on
   – Is there a PASRR Condition?
   – Is the Nursing Home the Most Appropriate Level of Care?
   – Is there a need for Specialized Services?

 Once the outcomes are recommended by Telligen (within 1 BD of completed evaluations),
  then the applicable state authority (SMHA or SIDA) will turn the above recommendations into
  determinations through a Notice of Determination (NOD) letter which will be added to the
  case in Qualitrac.
   – The goal is to complete the entire PASRR process within 5-7 business days from start to finish

 This NOD letter should be made available to:
   – The Individual or representative
   – To the Nursing Home
   – And the referral source, if different from the nursing home itself

                                                                                                      28
Level 2 Requirements

Outcomes and NOD letters

 A word on Contingent NOD letters,

  – If the I/DD determination has not yet been formally made by the appropriate CCB, the PASRR process will
    result in a contingent NOD which means any recommendations resulting from the PASRR II evaluation should
    be implemented to the extent possible, knowing that the sub set of services specifically supported by I/DD
    funding streams will not be accessible until the I/DD determination can be confirmed.

  – NH staff are responsible for continuing to advocate for an I/DD determination with the relevant CCB, and if the
    I/DD determination is completely more than 30 days from the Contingent NOD letter, a 2nd Level 1 screen
    should be completed to initiate the resident review process.

                                                                                                                      29
Level 2 Requirements

PAS vs RR

New – Preadmission:
 A Level II evaluation is a comprehensive and individualized evaluation of an applicant to a
  Medicaid certified NF.
 The Level II evaluation is the function of evaluating and determining whether NF services and
  specialized services are needed.
 The exception would be for admissions to a dually certified NF under an Exempted Hospital
  Discharge (EHD).

A Resident Review is similar to the Level II, but is conducted for a current NF resident and
triggered by:
 An EHD stay that is exceeding 30 days
 The conclusion of a time limited Advanced Group Determination admission
 Notification to a State Authority of a resident having a significant change in condition

                                                                                                  30
Level 2 Requirements

Opportunities and Take Aways

 It is the responsibility and expectation of the one submitting the Level I screen into Qualitrac to
  provide supplemental clinical documentation that will be crucial to an effective and timely
  Level 2 evaluation such as:
   – The most recent H&P within the last 6 months,
   – A current medication list,
   – Any other relevant clinical to support any Yes answers indicated on the screen

 It is the expectation that the one submitting the Level I screen will share the Level I Outcome
  letter and the Level 2 NOD letter (if applicable) with the individual, and/or the individuals
  representative
   – In particular, the notice of recommendation for the Level 2 evaluation

                                                                                                        31
Level II Form

Form Fields

                                                                   PASRR II Evaluation Sections:
                                                                    Information about PASRR II
                                                                    Patient Demographics
                                       Narrative                    HPI
                Biology
                                       Free Text   Discrete Data    Diagnosis History
                                                       Fields       Medication List
                                                                    Medical Treatment History
                                                                    Behavioral Health and Support
                                                                     Services Treatment History
                                                                    Substance Use History
                                                                    Social Systems
  Social and
                                                                    Communication and Comprehension
Environmental             Psychology
                                                                    MSE
    Factors
                                                                    Current Behaviors
                                                                    ADLs
                                                                    Diagnostic Results of Evaluation
                                                                    Case Formulation

  Bio-Psycho-Social Evaluation

                                                                                                        32
Summary

BH Program: Understanding PASRR

                                  © 2017, Telligen, Inc.
Summary

Putting it All Together
 PASRR is a person-centered process to provide an objective clinical assessment for folks that
  could potentially benefit from additional services at the nursing home level of care, specific to
  addressing an intellectual or mental health disability.

 PASRR has been around for over 3 decades and continues to maintain relevance and provide
  benefit for individuals, as evidence by continued resources through PTAC and a new notice of
  proposed rule making.

 PASRR is a clinical opportunity and not paperwork compliance requirement.

 Turnaround times and utility of output documentation matters and is key to the success of a
  PASRR program

 Telligen is committed to hearing directly from all stakeholders and evolving the process as
  needed to maintain the best efficacy and satisfaction for all involved.

                                                                                                      34
Closing

1. What was a key take-away
   for you from this training?
2. What, if anything, will you
   do differently as a result?

                                 35
You can also read