USG COMPARISON GUIDE 2021 - University System of Georgia

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USG COMPARISON GUIDE 2021 - University System of Georgia
2021
USG COMPARISON GUIDE
USG COMPARISON GUIDE 2021 - University System of Georgia
Table of Contents
    Spotlight on 2021....................................................................................................................................3-4
    USG Healthcare Plan Surcharges................................................................................................................5
    Making Changes to Your Benefits...............................................................................................................6
    USG Well-being.......................................................................................................................................7-9
    Accolade.................................................................................................................................................10
    2021 Premium Rates for Active Employees...............................................................................................11
    2021 Premium Rates for Pre-65 Retirees...................................................................................................12
    2021 Healthcare Benefits at a Glance..................................................................................................13-17
    CVS Pharmacy....................................................................................................................................18-20
    HMO Service Area by County....................................................................................................................21
    Kaiser Permanente..............................................................................................................................22-24
    Anthem...............................................................................................................................................25-26
    Flexible Spending Accounts......................................................................................................................27
    Health Savings Accounts.....................................................................................................................28-29
    Employee Assistance Program (EAP)........................................................................................................30
    Dental .....................................................................................................................................................31
    Vision .....................................................................................................................................................32
    Life Insurance..........................................................................................................................................33
    Disability Insurance .................................................................................................................................34
    USG Accident Plan ..................................................................................................................................35
    USG Hospital Indemnity Plan ..............................................................................................................36-37
    USG Critical Illness Plan......................................................................................................................38-39
    USG Legal Plan........................................................................................................................................40
    Identity Protection ...................................................................................................................................41
    Pet Insurance ..........................................................................................................................................42
    Purchasing Power ...................................................................................................................................43
    USG Perks at Work...................................................................................................................................44
    USG Retirement...................................................................................................................................45-48
    Important Numbers ......................................................................................................................49-50

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USG COMPARISON GUIDE 2021 - University System of Georgia
Spotlight on 2021
The University System of Georgia (USG) is composed of 26 higher education institutions, including four research
universities, four comprehensive universities, nine state universities and nine state colleges, as well as the Georgia Public
Library Service. Your benefits are provided through USG. We know that USG benefits are important to you and your family.
They offer protection, peace of mind and comfort ― and you want to make the most of them. Your life changes and your
needs change, so it’s always a good idea to review your options so you can make smart benefit choices.

      USG Healthcare Changes                                            N
                                                                         ew for 2021: Personalized health
For 2021, there will be no plan design changes to the                   and benefits support with Accolade
healthcare plans. There will be a slight $3–$10 (or 1%–2%)       Starting January 1, 2021, employees and all covered
increase in premiums for employees enrolled in coverage          dependents enrolled in an Anthem plan, will have an
for the family tier to align premiums with the other tiers.      Accolade Health Assistant. Your Accolade Health
                                                                 Assistant will help you with things like finding a provider,
Healthcare and Pharmacy questions                                requesting an ID card or understanding a claim and/or
                                                                 healthcare bill. Additionally, Accolade’s registered nurses
Beginning January 1, 2021, Accolade will be your single          and clinicians will help you navigate your more complex
point of contact for all of your healthcare and pharmacy         healthcare concerns, like understanding a diagnosis or
questions. Employees enrolled in an Anthem healthcare            treatment plan, coordinating care and/or connecting you
plan will receive a new ID card for 2021. Your plan              with the help you need to manage a condition.
information will remain the same, but Accolade will replace
the Anthem member services number on the back of your            As your single point of contact, your Accolade Health
ID Card. For questions prior to that, call the number on the     Assistant will simplify your healthcare and benefit
back of your ID card.                                            experience – helping you to save time, receive better care
                                                                 and get the most of out your USG healthcare benefits.
Anthem Appeal Process                                            Need help after hours? Accolade also has a 24/7 nurse line
                                                                 to ensure you get the right care, at the right place, when you
The appeals process must be followed for any medical             need it.
claims in question. Once all appeals are exhausted through
                                                                 Make sure your personal contact information is updated
Anthem, decisions will be considered final and will not be
                                                                 when you enroll. Your information will always be
eligible for further review.
                                                                 confidential, and you can opt-out at any point.

     Pharmacy Benefits                                                  N
                                                                         ew for 2021: Livongo makes
The formulary can change throughout the year, so it’s a                 managing your health easier
good idea to periodically check your medications against
the approved drug list.                                          Employees enrolled in an Anthem healthcare plan don’t have
                                                                 to manage their well-being journey alone. In addition to a
To view the current formulary:                                   new diabetes prevention program, USG will also offer new
 • Visit the USG Benefits Pharmacy website,                      weight management and diabetes care management
   usg.edu/hr/benefits/2021_benefits/pharmacy                    programs for those who qualify.
   or download the CVS Caremark app.                              • Diabetes Management: personalized support that
 • Visit the Kaiser Permanente website at                           helps you understand your blood sugar, develop healthy
   my.kp.org/usg/ or download the KP app.                           lifestyle habits and improve glycemic control.

                                                                  • Diabetes Prevention Program: fully CDC-recognized
                                                                    program that helps you focus on lifestyle change(s) to
                                                                    prevent diabetes.

                                                                  • Weight Management: evidence-based program that
                                                                    helps you lose weight by focusing on lifestyle change(s).

                                                                                                                                  3
USG COMPARISON GUIDE 2021 - University System of Georgia
Spotlight on 2021
           InfoArmour: New name, same coverage
    InfoAmour is changing its name to Allstate Identity Protection. If you are currently enrolled, your coverage will continue under
    the “Pro Plus plan” and no additional action is required.

    Identity theft remains a real threat in our day-to-day digital lives. If you are not currently enrolled, but you want more information
    about how to add a layer of protection through the Identity Theft plan, please visit MyAIP.com or call 1-800-789-2720.

           CAPTRUST
    CAPTRUST provides unbiased financial and retirement advice, at no additional cost to you. Connect with an independent
    CAPTRUST financial advisor to see if you are on track to achieve your financial goals - plus earn $20 in well-being credits
    when you complete an appointment.

    Whether your retirement savings are with AIG, Fidelity, TIAA or TRS, visit captrustadvice.com/usg or call the advice desk at
    1-800-967-9948 to get started.

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USG COMPARISON GUIDE 2021 - University System of Georgia
USG Healthcare Plan Surcharges
      Tobacco surcharge                                               Working spouse surcharge
Employees enrolled in a USG healthcare plan must certify        To keep costs as low as possible for all of our employees
their spouse and their covered dependents' (age 18+)            and the State of Georgia’s taxpayers, the University System
tobacco user status upon initial enrollment and annually        of Georgia will apply a $100 per month working spouse
for each enrollment period. Employees who certify that          surcharge for employees who choose to cover their
they are a tobacco user will incur an additional $100 per       spouse under a USG Healthcare plan, if the employee’s
month for each tobacco user age 18+. Additionally,              spouse works for another employer and receives an offer
employees who do not complete their tobacco user                of coverage from that employer.
certification through OneUSG Connect- Benefits will be          The Working Spouse Surcharge applies if your Spouse:
subject to the $100 surcharge.
                                                                 • works for any employer other than the University
‘Tobacco user’ refers to the use of tobacco products               System of Georgia and has an offer of other
within the past 3 consecutive months, but does not include         coverage from that employer where the employer
religious or ceremonial use of tobacco. The term ‘tobacco          makes a contribution to the cost of the healthcare
products’ refers to any tobacco product including                  coverage. Non-USG employers include private sector
cigarettes, cigars, pipes, all forms of smokeless tobacco,         organizations, the State of Georgia and/or other
clove cigarettes, and any other smoking devices that use           government agencies.
tobacco, such as hookahs, or simulate the use of tobacco,
                                                                The Working Spouse Surcharge does not apply
such as electronic cigarettes.
                                                                if your Spouse:

                                                                 • works for the University System of Georgia or
      Resources to help you quit                                   is not covered by the USG Healthcare plan
We know it's not easy to quit, but we'll give you the support
                                                                 • is covered under COBRA and/or is eligible or enrolled
you need. Therefore, a reasonable alternative is made
                                                                   in Medicare or Tricare
available during the certification process for individuals
who want to become non-tobacco users. The opportunity            • is unemployed, self-employed or ineligible
allows 90 days to complete a tobacco cessation program.            for healthcare coverage
Tobacco cessation programs are available at no cost to
you and your dependents. Please contact these helpful            • has healthcare available through his or her employer
resources to help you quit:                                        but the employer does not contribute to insurance.

 • Georgia Tobacco Quit Line: 1-877-270-7867                    During benefits enrollment, employees who elect to cover
                                                                a spouse in the USG Healthcare plan will be required
 • Kaiser Permanente: 1-866- 862-4295
                                                                to complete the working spouse certification through
 • Virgin Pulse: Schedule by going to the USG Well-being        OneUSG Connect – Benefits. This certification is required
   platform. Select Programs > Coaching by phone with           upon initial enrollment and annually during each open
   Virgin Pulse > Start Now > Be Tobacco-Free.                  enrollment period. Employees who cover a spouse with an
                                                                offer of other coverage or who do not certify their working
If you become a non tobacco user or complete a cessation        spouse status will have the $100 surcharge applied. No
program, you must update your tobacco user status with          refunds will be given.
OneUSG Connect - Benefits, within 90 days of your               If you have questions or need to update your surcharge
cessation election. No refunds will be given.                   certifications, please visit oneusgconnect.usg.edu
                                                                or call the OneUSG Connect – Benefits Call Center at
                                                                1-844-5-USGBEN (1-844-587-4236).

                                                                                                                              5
USG COMPARISON GUIDE 2021 - University System of Georgia
Making Changes to Your Benefits
    Generally, after your initial benefit elections, you can only   Note: you may be required to provide documentation to
    change your benefit elections during the Open Enrollment        support the Life Event change and dependent status,
    period, unless you experience a qualifying life event,          if adding new dependents.
    defined by IRS 125 guidelines. The most common life
    events are listed below:
                                                                          Protect those who matter
     • Birth and adoption of a child (including stepchildren
       and legally placed foster children)                          As an active benefits-eligible employee, working 30+
                                                                    hours per week, you can cover your eligible dependents.
     • Death of a covered dependent
                                                                    Eligible Dependents*:
     • Marriage or divorce
                                                                     • Your legal spouse
     • Change in employment status that impacts benefits
       eligibility (for covered employee and eligible dependents)    • Your natural, adopted or stepchildren, up to age 26

                                                                     • Your disabled child(ren), over the age of 26
    For a complete list of qualifying life events and
                                                                       with proof of disability
    documentation required to make a change,
    visit oneusgconnect.usg.edu
                                                                    *H
                                                                      ealthcare, Dental, Vision, Life and Disability. Some other voluntary
                                                                     plans have additional eligibility criteria. Documentation is required
                                                                     to add dependents to your coverage. Common examples include a
    How to Make Benefit Changes                                      marriage certificate, birth certificate, income tax return and/or joint
                                                                     utility. Visit oneusgconnect for a complete list of requirements.
    If you experience a qualifying life event, benefit updates
    must be completed within 30 days of the life event.

           Visit oneusgconnect.usg.edu, select Manage My
           
           Benefits, and click the Change Your Coverage tile.

           C
            all OneUSG Connect - Benefits Call center at
           1-844-587-4236. 8am - 5pm, EST, Monday - Friday

                                                                        OneUSG Connect - Benefits Call
                                                                        Center has translation services
                                                                        at 1-844-587-4236
                                                                        The OneUSG Connect - Benefits Call Center offers
                                                                        translation services for all calls, in over 160 languages.
                                                                        A Customer Care Representative will contact an
                                                                        interpreter by phone, remain on the line during the
                                                                        entirety of your phone call, and be available if any
                                                                        follow-up calls are required. Our interpreters are
                                                                        available during all hours that the OneUSG Connect
                                                                        - Benefits Call Center is operating. All you need to do
                                                                        is call the OneUSG Connect - Benefits Call Center,
                                                                        and ask for an interpreter. Our Customer Care
                                                                        Representative will take care of the rest!

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USG COMPARISON GUIDE 2021 - University System of Georgia
USG Well-being
The 2021 program will continue to offer a $100 well-being credit, as well as an expanded list of activities to earn the
credit. USG Well-being will ensure members have access to resources surrounding diabetes education, prevention
and management as well as weight loss programming for those who qualify. This year employees and spouses must
complete the health assessment to participate in earning well-being credits. Complete healthy activities by Sept. 30,
2021. To receive the credit, you must be a current full-time employee or spouse enrolled in a USG healthcare plan
during the pay period in which the credit is paid.
The well-being credit is only available to employees and spouses covered by a USG healthcare plan. USG has partnered
with Virgin Pulse for well-being services. Your health information is confidential and will not be shared with USG.
The USG Well-being program is entirely voluntary and confidential. Have a question about your privacy or other details
of the program? Find answers in the FAQ, which is available at usg.edu/well-being. You can also read the Virgin Pulse
privacy policy at virginpulse.com/privacy-policy.

      Choose your path to better health                                      Activity tracking – Earn $10
USG Well-being provides you with a variety of tools that               Track 10,000 steps for 20 or more days in a month to earn
make it easy for you to incorporate healthy habits into                $10 each month, up to five times! If you use a wearable
your daily life. You can search for the topics and programs            device or fitness app, you can sync it and watch your
that most interest you. Choose from tracking your daily                steps add up automatically. If you are new to USG Well-
healthy habits, participating in wellness challenges,                  being or never connected a device before, you can also
utilizing financial or health coaching, joining community              earn $5 for syncing! Devices and apps include Fitbit,
events and more.                                                       Garmin, Apple Health, MapMyFitness, Jawbone, Misfit,
                                                                       Moves, Runkeeper, and Withings. Earning period: Jan. 1,
                                                                       2021 - Sept. 30, 2021.
      NEW! Health assessment
This year employees and spouses must complete the                            Financial coaching – Earn $20
health assessment to participate in earning well-being
credits. Answer questions about your daily nutrition,                  Complete a financial coaching appointment at no cost.
exercise, sleep and general health habits, emotional state             Get answers to your financial questions and become better
and coping strategies.You’ll see your results and be able to           prepared for your future. Appointments are offered with
measure the improvements to your well-being over time.                 CAPTRUST, Fidelity, TIAA and AIG Retirement. Mention you
                                                                       are a USG Well-being participant. Note that calls for balance
Answer questions online or on your mobile device to get                inquiries are not eligible for credit. Earning period: Oct. 1,
feedback and insights about your health.                               2020 – Sept. 30, 2021.
USG has partnered with Virgin Pulse for the well-being                 CAPTRUST: 1-800-967-9948
services. Your health information is confidential and will             Fidelity: 1-800-343-0860
not be shared with the USG. Earning period: Oct. 1, 2020               TIAA: 1-800-732-8353
– Sept. 30, 2021.                                                      AIG Retirement: 1-866-279-1444

  Here is how to get active on the 2021 platform:
  Employees: Register or sign in through One USG Connect - Benefits
  at oneusgconnect.usg.edu > click on Manage My Benefits > click on
  the USG Well-being tile from the home page.
  Spouses: Register or sign in through ourwellbeing.usg.edu
  You can also do it all from the app! Download the app by searching
  for Virgin Pulse on the App Store® or Google Play™.

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USG COMPARISON GUIDE 2021 - University System of Georgia
USG Well-being (Cont.)
          Phone coaching – Earn $25                                      Money Monday – Earn $5
    One-on-one expert guidance and support                          Participate in Money Monday, a monthly financial
                                                                    education workshop. Earn $5 for each workshop, up to
    Complete four or more Virgin Pulse coaching calls at no         five times. You can participate in as many webinars as
    cost. Coaching offers the opportunity to work with an           you wish! Visit usg.edu/well-being under “events”
    expert and develop a plan to support you in nutrition,          to register. Earning period: Oct. 1, 2020 – Sept. 30, 2021.
    weight management, stress, diabetes management,                 This workshop provides:
    pharmacy, or various other topics. Talk with a coach when
    it works for your schedule. Earning period: Oct. 1, 2020 –       • Guidance to employees who may be stressed about
    Sept. 30, 2021.                                                    economic conditions, market fluctuations and personal
                                                                       finances.
     • Virgin Pulse: Schedule by going to The USG Well-being
       platform. Select Programs > Coaching by phone with            • Education about benefits in the context of personal
       Virgin Pulse > Start Now > Choose the type of coaching          financial planning, including saving, investing, debt
       that's best for you.                                            management and planning for the unexpected.

          Community and local events –                                   JOURNEYS®– Earn $10
          Earn $10                                                  Complete a Journey (Digital Coaching) and earn $10 for
                                                                    each journey, up to three times. Reaching a personal
    Record on the programs page any volunteer work or
                                                                    health goal starts with a single step. Journeys® are daily,
    participation in a community event and earn $10 for
                                                                    self-guided courses to help you build healthy habits. You
    each activity, up to two times. Earn well-being credit for
                                                                    can use the Virgin Pulse digital coaching tool to make
    volunteering, participating in events such as a community
                                                                    changes to your health and build daily habits, one step at
    5K run/walk, or other events of your choosing—any
                                                                    a time. Get a motivation boost, read evidence-based tips
    activity where you feel you donate your time and give back
                                                                    and start experiencing real results. Earning period: Oct. 1,
    to your community counts. Additional examples include
                                                                    2020 – Sept. 30, 2021.
    donating blood, helping out at a local homeless shelter or
    packing food at a food pantry. Note that the activity does      Choose from titles such as Make Time for Play, Get Strong
    not need to be physically demanding. Earning period: Oct.       at Home, Bedtime Game Plan, Go Lean to Get Lean, and
    1, 2020 – Sept. 30, 2021.                                       dozens more. You’ll find that changing habits doesn’t have
                                                                    to be hard, and trying something new can be fun.
          Flu shots – Earn $10
    Stay healthy and help prevent the flu with an annual
    vaccine. Get well-being credit if you receive a flu shot.
    Earning period: Oct. 1, 2020 – Sept. 30, 2021.

     • The flu shot is available at no cost for employees,
       spouses, and dependents on a USG healthcare plan.

     • Flu shots are covered at 100% when received at
       a plan pharmacy, doctor’s office, or retail health clinic.

     • Anthem members: Use your Anthem ID card.

     • Kaiser Permanente members: Receive a flu shot
       at any Kaiser Permanente facility.

     • Receive a flu shot at your local pharmacy or retail
       health clinic.

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USG COMPARISON GUIDE 2021 - University System of Georgia
USG Well-being (Cont.)
       Well-being Wednesday – Earn $5                                Daily cards – Earn $5
Participate in Well-being Wednesday, a monthly health          Complete 20 or more daily cards in a month and earn
and well-being education workshop. Earn $5 for each            $5, up to three times. Daily cards are personalized
workshop, up to five times. You can participate in as many     recommendations, information and inspiration that exist
webinars as you wish! Visit www.usg.edu/well-being             on your home page online and in the app. Earning period:
under “events” to register. The various workshops will         Jan. 1, 2021 - Sept. 30, 2021.
raise awareness about health, stress and disease to
motivate you to make essential changes that will reduce
health risks and enhance your life quality. Earning period:           NEW! Weight Management and
Oct. 1, 2020 – Sept. 30, 2021.                                         Diabetes Support - Earn $50
                                                               Complete 16 weeks or more of a USG approved diabetes
      USG challenges – Earn $20                                or weight management program. These programs will
                                                               help you reach your health goals, whether losing weight,
Join a USG challenge and track your steps at least once a      gaining energy or improving your overall health. Earning
week for each week of the challenge to earn $20, up to         period: Jan. 1, 2021 - Sept. 30, 2021.
twice a year. Challenges are a fun way to focus on a new
healthy habit or get in more physical activity. They will be    • Anthem members: Livongo
added throughout the year. Earning period: Jan. 1, 2021 -
                                                                • Kaiser Permanente members: Omada
Sept. 30, 2021.

       Invite USG friends – Earn $5                                  NEW! Biometric Screening – Earn $50
                                                               Get well-being credit if you complete a biometric
Invite at least five USG friends to participate in USG Well-
                                                               screening. Knowing where you stand is an essential first
being and earn $5. Your invitees can participate in
                                                               step toward improving your health. Blood cholesterol,
challenges, digital coaching, activity tracking and more.
                                                               blood glucose and body composition measurements are
The credit is only available to new participants or anyone
                                                               critical health numbers that can help determine your
that has not earned it in previous years. Earning period:
                                                               cardiovascular disease and diabetes risk. Annual
Jan. 1, 2021 - Sept. 30, 2021.
                                                               monitoring helps you stay on top of any risks you may
                                                               have. Complete an onsite biometric screening to learn
       Healthy habits – Earn $5                                essential health numbers and keep track of your health
                                                               over time. Earning period: Oct. 1, 2020 – Sept. 30, 2021.
Track healthy habits for 20 or more days in a month
to earn $5, up to five times. Habits include staying
organized, drinking water, keeping good posture, bringing
your lunch to work and more. Earning period: Jan. 1,
2021 - Sept. 30, 2021.

                                                               Note: To receive credits for activities completed through Kaiser
                                                               Permanente, you must sign your Wellness Program Agreement
                                                               each year. Visit kp.org/engage, sign in and accept the agreement.

                                                                                                                                   9
USG COMPARISON GUIDE 2021 - University System of Georgia
Accolade
     Navigating your health and benefits                                       When YOU ask Accolade,
     is easy. Just ask Accolade.                                               you will experience:
     Starting January 1, 2021, employees enrolled in an                        Reduced stress — They help you coordinate necessary
     Anthem healthcare plan will contact Accolade for all of                   services for a smoother health care experience.
     their healthcare and pharmacy questions. Your Accolade
     Health Assistant will take the time to get to know you                    Time and money savings — They answer benefits and claims
     and understand your needs, while partnering with a team                   questions and help you access the right care at the right time.
     of nurses and benefits specialists to help support you                    Increased knowledge — They educate you and your family on
     each step of the way and guide you to the right care.                     the best use of your benefits and how to better manage costs.
     Additionally, your Health Assistant helps with ID cards,
     finding a doctor, benefit coverage questions and more.

     Occasionally, your Health Assistant may check in with
     you to make sure you and your family are doing well
     and are accessing the care you need. Whether it is
     following up on a doctor’s visit or hospital stay, or
     understanding and following a treatment plan, your
     Health Assistant is here to help you navigate your
     healthcare and make the best decisions possible.

     Accolade is completely confidential and takes the
     hassle out of benefits for USG employees.

                                                                               Health or benefits questions? Ask Accolade. Call your
     You can ask your Health Assistant                                         Accolade Health Assistant or nurse at 866-204-9818,
     questions like these:                                                     Monday through Friday, 8AM to 11PM ET (nurses also
                                                                               available after hours), visit member.accolade.com, or
                                                                               download the Accolade mobile app.
              What other benefit programs might help me?
                                                                               After-hours support
                                                                               Get the help you need, when you need it. Connect with your
              When am I eligible for benefits election?
                                                                               Accolade Health Assistant Monday through Friday, 8AM to
                                                                               11PM ET, or speak with a nurse after hours, or on weekends
              I was just diagnosed with diabetes - now what?                   and holidays. Accolade’s 24/7 nurse line will triage you or
                                                                               your covered family member to the right level of care. They’ll
                                                                               keep your Accolade nurse in the know, so they can follow up
              Why was I billed for this test?
                                                                               with you the next business day to make sure you received the
                                                                               care you need and understand any next steps.
              Can you help me find an in-network provider?

              What questions should I ask my doctor?

     Accolade does not practice medicine or provide patient care. It is an independent resource to support and assist you as you use the healthcare
     system and receive medical care from your own doctors, nurses and healthcare professionals. If you have a medical emergency, please contact
     911 immediately. © 2020 Accolade. All rights reserved. All product names, logos, and brands are the property of their respective owners.

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                                                                                                    RxPCN                                                                                              your Local        Accolade Nurs                                                   tification
                                            Plan Code                BOR090M10                                                                                 claims with the Shield plan. Please subm                                   eline*                             uire precer
                                                                               4                                                                                                                                         Coverage Whil                           issions req
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                                                                                                                                                                                                                                                    hospital adm1-80 6-204-9818
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                                            RxPCN                                  ER $250          Medical
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replacement card and print a temporary ID card.
                                                                                                90%/60%                 0
                                                                                                                                          Georgia                                 cess                                                   ices*                 1-800-676-25
                                                                                                                                                             Blue Open Ac
                                                                                                                                                                                                                                                                              83
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                                                                                                                                                                                                                                                               1-877-362-39
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Starting January 1, 2021, connect with your
                                           University Sys                                                                                                                                                              *Contracts direce.com
                                                         tem of Georgia                                                                                                                                                                 tly with       grou    p
                                                                                                                                                                                                                        Anthem Blue
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                                                                                                                                                                                                                                        Blue Shield Healt d is the trade name of

                                                                                                                                                                                                                                              9
                                                                                                                                                                                                                       Independent

Accolade Health Assistant to request a new ID card.
                                                                                                                                                                                                                                    licens                  hcare Plan
                                                                                   Blue Open Acc                                                                                                                      Association. Anthe ee of the Blue Cross and of Georgia, Inc.
                                                                                                 ess                                                        All hospital adm
                                                                                                                                                                                                                      administrative       m Blue Cross                 Blue Shield
                                                                                                                                                                                                                                      claims payment and Blue Shield provid
                                                                                                                                                                                                                      assume any financ                                             es
                                                                                         POS                       ®                                                         issions require
                                                                                                                                                                                               precertificatio
                                                                                                                                                                                                                                                        servic
                                                                                                                                                                                                                                          ial risk or obliga es only and does not
                                                                                                                                                                                                                                                            tion with respe
                                                                                                                                                                                                                  n

Call 1-866-204-9818, visit member.accolade.com or
                                                                                                                                                            12/15/2020                                                                                                      ct to claims.

download the Accolade mobile app.
                                                                                                                                                                                                                                                 - please fix
                                                                                                                                                    9
To print a temporary ID card:                                                                                      Keep your ID card handy
1. Visit member.accolade.com and click on the Anthem
   Medical Plan tile.
                                                                                                                   on your    mobile device.
                                                                                                                        - please fix

2. Click on the Program Website button to visit your
                                 RX142
                                                                                           RX142                   When you download the Accolade
   Anthem portal.            !                                                              !                      mobile app you can view, email or fax
                                                                                                                   your ID card to your provider whenever
3. Select the Customer Support link in the top right                                                               or wherever you are.
   corner of your screen.
                                                                                                                   1. Download the Accolade mobile
4. Choose the Print temporary ID card link.
                                                                                                                      app on the App Store or
5. Use the drop-down box to select the name of the                                                                    Google Play and register or log in.
   person who needs a temporary ID card. The system
   will display the temporary ID card for the selected                                                             2. Click on Profile
   member as a PDF embedded in the page.
                                                                                                                   3. Select Benefits Cards
6. Select the print icon that appears within the PDF to
   print your temporary card. It’s important to remember
                                                                                                                   4. Click + to Add your benefits card
   that your temporary ID card expires after 30 days.                                                              5. Select which type of card to add
   The temporary ID card is not meant to replace your                                                                 (Medical, Rx, etc.)
   permanent ID card.
                                                                                                                   6. Snap a photo of the front and back
                                                                                                                      of the ID card, and click Save!

How to find a doctor or other provider — Accolade makes it easy.
For Anthem members:
Starting January 1, connect with your Accolade Health Assistant for help. They know your benefits inside and out and
can help you find an in-network provider with ease.

 1. Call
        1-866-204-9818, visit member.accolade.com or                         2. From
                                                                                      the online portal or mobile app, click on Find Care
    download the Accolade mobile app.                                            to search for a nearby provider who is right for you. No
                                                                                 need to confirm your plan type — the Accolade Find Care
                                                                                 tool knows your plan and will only show providers in
                                                                                 your network.

                                                                                                                                                                                                                                                                                                            11
Start Your Livongo Journey Today, A New Benefit
     Offered for Anthem Members
     What is Livongo: Livongo is a new healthcare plan benefit at no additional cost to you that combines advanced
     technology, coaching, and support for weight and mental health to help you live a healthier life.

           Diabetes Management: Make                                 Who can join:
           diabetes management easier.                               The program is offered at no additional cost to qualified
           • Connected meter and real-time insights                  employees, pre-65 retirees and their spouses who are
                                                                     enrolled in one of the USG Anthem healthcare plans.
           • Unlimited strips shipped right to you

           • 24/7 support from expert coaches                        What you get:
           • You may also receive a smart scale and/or               Advanced technology. Get a new blood glucose meter
             blood pressure monitor (depending on your               with unlimited strips and lancets. It’s all at no additional
             health status)                                          cost to you. Track your progress and manage your
                                                                     health in the Livongo app.

           Diabetes Prevention: Lower your                           Better health monitoring. Livongo’s connected devices
                                                                     automatically upload your readings right to your app.
           risk of developing type 2 diabetes.                       You’ll also get personalized tips to support you on your
           • Connected smart scale                                   health journey.

           • Unlimited one-on-one coaching                           Expert support when you need it. Expert health
                                                                     coaches are ready to help, on your terms. Get tips on
           • Community support & more                                managing your blood sugar, healthy eating, weight,
                                                                     blood pressure and more.
           Weight Management: Take the                               USG Well-being: For participants in USG Well-being,
           guesswork out of weight loss.                             by completing 16+ weeks of Weight Management,
                                                                     Diabetes Prevention Program (DPP) or Diabetes
           • Connected smart scale                                   Management, you can earn a $50 well-being credit
           • Unlimited one-on-one coaching                           (1x/year). Remember, this year employees and spouses
                                                                     must complete the health assessment to participate
           • Mini guided challenges & more                           in earning the well-being credits. Note: that only active
                                                                     employees and spouses on a USG healthcare plan can
                                                                     earn the credit.

                                                                     To sign up or to learn more about this program, visit
                                                                     well.livongo.com/USGBENEFITS or you can call
                                                                     Livongo Member Support at (800) 945-4355 and have
                                                                     your registration code “USGBENEFITS” ready.

12
2021 Premium Rates for Active Employees
                                                                   2021 Monthly Plan Costs
                                                                                                                       Kaiser
                                    Consumer                Comprehensive
                                                                                       BlueChoice HMO                Permanente
                                   Choice HSA                   Care
                                                                                                                        HMO

Employee Only                          $81.86                    $187.96                     $222.98                    $170.66

Employer                              $459.16                    $459.98                     $460.05                    $381.22
Total Rates                           $541.02                    $647.94                     $683.03                    $551.88

Employee + Child(ren)                 $173.52                    $364.50                     $427.54                    $327.40

Employer                              $800.32                    $801.79                     $801.91                    $665.98
Total Rates                           $973.84                    $1166.29                   $1229.45                    $993.38

Employee + Spouse                     $202.44                    $425.26                     $498.80                    $381.96

Employer                              $933.70                    $935.41                     $935.56                    $776.99
Total Rates                          $1136.14                    $1360.67                   $1434.36                   $1158.95

Family                                $283.18                    $603.94                     $709.20                    $545.68

Employer                             $1339.88                    $1339.88                   $1339.89                   $1109.96
Total Rates                          $1623.06                    $1943.82                   $2049.09                   $1655.64

              Action Required!
              If you enroll in a USG healthcare plan in 2021, you’ll need to certify you and your enrolled dependents’ (age 18+)
              tobacco user status. Additionally, if you choose to cover a spouse, you’ll also need to certify the status of your
              working spouse. (The working spouse surcharge does not apply to retirees.)

              Employees who certify their tobacco use or working spouse status, will have an $100 surcharge applied each month
              for each covered member. Additionally, the surcharges will be applied for employees who do not complete their
              surcharge elections.

 Important Note: Surcharge Certifications
 Please be advised that when you certify your tobacco use or working spouse status, you are attesting that the information is true and
 correct to the best of your knowledge. USG expects employees to uphold the highest standards of intellectual honesty and integrity,
 in compliance with the USG Ethics policy. Therefore, you should respond honestly in regards to your status. If you knowingly and
 willfully make a false or fraudulent statement to the University System of Georgia regarding your insurance coverage, you may be
 subject to criminal prosecution. Under state law (at O.C.G.A. Section 16-10-20), if you are convicted, you shall be punished by a fine
 no more than $1,000 or by imprisonment for no less than one nor more than five years, or both.

                                                                                                                                          13
2021 Premium Rates for Pre-65 Retirees
                                                                             2021 Monthly Plan Costs

                                                           Consumer      Comprehensive        BlueChoice            Kaiser
     Non-Medicare Eligible                                                                                        Permanente
                                                          Choice HSA         Care                HMO                 HMO
     Non-Medicare Retiree Only                                $81.86         $187.96             $222.98            $170.66

     Non-Medicare Spouse Only                                $120.58         $237.30             $275.82            $211.30

     Child(ren)                                               $91.66         $176.54             $204.56            $156.74

     Non-Medicare Retiree + 1 Child(ren)                     $173.52         $364.50             $427.54            $327.40

     Non-Medicare Spouse + 1 Child(ren)                      $212.24         $413.84             $480.38            $368.04

     Non-Medicare Retiree + Non-Medicare Spouse              $202.44         $425.26             $498.80            $381.96
     Family (Non-Medicare Retiree + Non-Medicare
                                                             $283.18         $603.94             $709.20            $545.68
     Spouse + Child(ren))
     Family (Non-Medicare Retiree + Child(ren))              $173.52         $364.50             $427.54            $327.40

     Family (Non-Medicare Spouse + Child(ren))               $212.24         $413.84             $480.38            $368.04

                                                                             2021 Monthly Plan Costs
                                                                                                                    Kaiser
                                                           Consumer      Comprehensive        BlueChoice
     Pre-65 Medicare Eligible                                                                                     Permanente
                                                          Choice HSA         Care                HMO                 HMO
     Pre-65 Medicare Retiree or
     Pre-65 Medicare Spouse Only or                           $81.86         $164.46               N/A              $135.22
     Pre-65 Medicare Child +26 yrs old
     Pre-65 Medicare Retiree or
                                                             $173.52         $341.00               N/A              $291.96
     Pre-65 Medicare Spouse + Child(ren)

     Non-Medicare Retiree + Pre-65 Medicare Spouse           $163.72         $352.42             $498.80            $305.88

     Pre-65 Medicare Retiree + Pre-65 Medicare Spouse        $163.72         $328.92               N/A              $270.44

     Family (Non-Medicare Retiree +
                                                             $255.38         $528.96             $709.20            $462.62
     Pre-65 Medicare Spouse + Child(ren))

     Pre-65 Medicare Retiree + Non-Medicare Spouse           $202.44         $401.76               N/A              $346.52

     Family (Pre-65 Medicare Retiree +
                                                             $294.10         $578.30               N/A              $503.26
     Non-Medicare Spouse + Child(ren))
     Family (Pre-65 Medicare Retiree + Child(ren))           $173.52         $341.00               N/A              $291.96
     Family (Pre-65 Medicare Spouse + Child(ren))            $173.52         $341.00               N/A              $291.96
     Family (Pre-65 Medicare Retiree +
                                                             $255.38         $505.46               N/A              $427.18
     Pre-65 Medicare Spouse + Child(ren))

                  Important Note:                                        Important Note:
                  All Pre-65 Medicare eligible retirees and dependents   If you would like to review the total cost of your
                  will remain on the USG healthcare plans until they     healthcare plan, including the employer contribution,
                  reach age 65. At age 65, they will move to the Aon     please visit the USG website: usg.edu/hr/benefits.
                  Exchange where Medicare will become primary.

14
2021 Healthcare Benefits at a Glance
                     Consumer Choice HSA                    Comprehensive Care                         BlueChoice HMO                   Kaiser Permanente HMO
                      In-network        Out-of-network      In-network         Out-of-network                In-network                            In-network

 Lifetime maximum
                                Unlimited                              Unlimited                             Unlimited                             Unlimited

 Deductible: All services are subject to the deductible unless otherwise indicated.

Individual
single                 $2,200               $4,400             $750                $2,250
coverage

Employee +
1 (spouse or           $4,400               $8,800            $1,500               $4,500                      None                                  None
child)
Employee
+ 2 or more
                       $4,400               $8,800            $2,250               $6,750
covered
members

                                                          Once individual deductible is met,
                   Once individual deductible is met,    claims will pay at 90%. For a family,
                        claims will pay at 80%.          this can be met in any combination.
Notes              For a family, the deductible must     However, the family deductible does                    N/A                                   N/A
                    be met in total before the plan      not have to be satisfied for persons
                             pays at 80%.                 meeting their individual deductible
                                                         of $750 to have claims paid at 90%.

 Maximum annual out-of-pocket limit
Individual
single                 $3,700               $7,400            $1,750               $5,250                      $5,500                                $6,350
coverage
Employee +
1 (spouse or           $7,400               $14,800           $3,500               $10,500                     $9,900                               $12,700
child)
Employee
+ 2 or more
                       $7,400               $14,800           $3,500               $10,500                     $9,900                               $12,700
covered
members

                                                                                                    Member copays for office visits,
                  This includes the maximum annual        Member deductible, copays, and
                                                                                                 inpatient admissions and emergency           Member copays for
                  deductible. In- and -out-of-network      coinsurance apply toward the
                                                                                                    room services apply toward the       physician office visit services,
                  coinsurance amounts accumulated          annual medical out-of-pocket
Notes               remain separate. Both medical          limit(s). The prescription drug
                                                                                                     annual medical out-of-pocket      inpatient admission, ER visits, and
                                                                                                     limit(s). The prescription drug   Rx copays apply toward the annual
                   and pharmacy coinsurance apply             benefits have a separate
                                                                                                        benefits have a separate                  out-of-pocket.
                    toward the out-of-pocket limit.       out-of-pocket limit. See page 18.
                                                                                                   out-of-pocket limit. See page 18.

 Pre-existing conditions
                             Not Applicable                        Not Applicable                          Not Applicable                        Not Applicable

 Out-of-state/out-of-country coverage
                             In-network coverage that is out-of-state utilizes the                      Emergency Care only             You’re covered for emergency and
                               BlueCard national program. Out-of-country uses                                                           urgent care anywhere in the world.
                           Blue Cross Blue Shield Global Core at 1-800-810-2583.                                                           Call the new Away From Home
                                                                                                                                          Travel Line from both inside and
                                                                                                                                       outside the U.S. at 1-951-268-3900
                                                                                                                                         for assistance before, during and
                                                                                                                                                     after travel.

 Primary Care Physician/referral required
                                   No                                     No                                    Yes                                    No

Note: All in-network services are subject to the deductible unless otherwise stated. All out-of-network services are subject to the out-of-network deductible and balance
billing unless otherwise stated.
Note: Annual deductibles, annual maximum out-of-pocket limits and annual visit limitations are based on a January 1–December 31 plan year.
Note: BlueChoice HMO and Kaiser Permanente HMO have no out-of-network coverage. BlueChoice HMO members must receive referrals from a Primary Care Physician
(PCP). No referrals needed to see most Kaiser Permanente specialists. Referral required for non-Kaiser Permanente, independent specialists.
Note: All Anthem Blue Cross and Blue Shield healthcare plans and the Kaiser Permanente HMO cover the surgical extraction of impacted wisdom teeth only, and claims
should be filed with your medical benefits.

                                                                                                                                                                             15
2021 Healthcare Benefits at a Glance (Cont.)
                  Consumer Choice HSA                           Comprehensive Care                             BlueChoice HMO                Kaiser Permanente HMO
                   In-network     Out-of-network             In-network                 Out-of-network               In-network                      In-network

     Physician services provided in an office or virtual setting

     Primary Care Physician Visit
                        80%           60%          100% after $20 copay per visit;          60%                 Plan pays 100% after          Plan pays 100% after $20
                                                     not subject to deductible;                                      $35 copay                         copay
                                                       $20 copay applies to
                                                      office visit service only

     Retail Health Clinics

                                                       Plan pays 100% after                  N/A                Plan pays 100% after
                        80%           N/A                                                                                                               N/A
                                                            $15 copay                                                $15 copay

     LiveHealth Online Visit

                    80%; $59                        Plan pays 100% for the first                            Plan pays 100% for the first
                                                                                             N/A                                                  Plan pays 100%;
                     prior to         N/A             3 visits; then 100% after                               3 visits; then 100% after
                                                                                                                                                    no visit limit
                   deductible                            $15 copay per visit                                     $15 copay per visit

     Wellness/Preventive Care* (Calendar Year)
                                                                                        Not covered;
                                                                                     noncovered charges
                  Paid at 100%;    Paid at 60%;
                                                     Paid at 100%; not subject         do not apply to
                   not subject    not subject to                                                                  Plan pays 100%                  Plan pays 100%
                                                           to deductible             annual deductible or
                  to deductible     deductible
                                                                                     annual out-of-pocket
                                                                                         maximum

     Routine Eye Exam with Ophthalmologist or Optometrist
                                                                                        Not covered;
                    Paid at                                                          noncovered charges
                                   Paid at 60%;                                                                                                   Plan pays 100%
                   100%; not                         Paid at 100%; not subject         do not apply to
                                  not subject to                                                                    Not covered                   after $35 copay
                   subject to                              to deductible             annual deductible or
                                    deductible                                                                                                    to Optometrist
                   deductible                                                        annual out-of-pocket
                                                                                         maximum

     Specialist Visit
                        80%           60%            100% after $35 copay per               60%                         100%                            100%
                                                         visit; not subject to                                    after $70 copay                 after $35 copay
                                                   deductible; $35 copay applies
                                                     to office visit service only

     Laboratory Services
                      80%             60%                      90%                          60%                        100%                        100% covered in
                   when lab is                          when lab is LabCorp                                     when lab is LabCorp          Kaiser Permanente medical
                    LabCorp                                                                                                                     office; $100 copay in
                                                                                                                                                  outpatient setting

     Maternity Care
                        80%           60%             90% after an initial visit            60%             All physician charges related         Prenatal and first
                                                         copay of $20; not                                     to prenatal, delivery and          postpartum visit
                                                       subject to deductible;                               postpartum care covered at            covered at 100%
                                                      no copays charged for                                 100% after an initial copay of
                                                         subsequent visits                                      $70 at first office visit

     Surgery In-Office
                        80%           60%                       90%                         60%                         100%                    100% after $35 copay
                                                                                                                  after $70 copay               in Kaiser Permanente
                                                                                                                                                    medical office;
                                                                                                                                                    $100 copay in
                                                                                                                                                  outpatient setting

      * Preventive 3-D mammograms are covered by Anthem.

      * For at-home Colon Cancer screening test options, please call the number on the back of your ID card.

16
2021 Healthcare Benefits at a Glance (Cont.)
                Consumer Choice HSA                           Comprehensive Care                     BlueChoice HMO       Kaiser Permanente HMO
                   In-network    Out-of-network             In-network              Out-of-network       In-network               In-network

 Allergy Testing
                                                                                                             100%                    100%
                     80%             60%                       90%                      60%
                                                                                                       after $70 copay         after $35 copay

 Allergy Shots & Serum
                                                         100%; not subject
                                                           to deductible
                                                                                                                                     100%
                                                      if a physician is seen,                                100%
                     80%             60%                                                60%                                    after $35 copay;
                                                     the visit is treated as an                        after $70 copay
                                                                                                                              $0 copay for serum
                                                  office visit and subject to the
                                                       $35 copay per visit.

 Inpatient Hospital Services — Pre-certification required, except for emergencies

 Physician Services (may include surgery, anesthesiology, pathology, radiology and/or maternity care/delivery)
                     80%             60%                       90%                      60%                100%                     100%

 Hospital Facility Services inpatient care (includes inpatient short-term rehabilitation services)
                                                         90% limited to                                     100%                     100%
                     80%             60%                                                60%
                                                       semi-private room                              after $500 copay         after $250 copay

 Maternity Delivery
                                                                                                            100%                     100%
                     80%             60%                       90%                      60%
                                                                                                      after $500 copay         after $250 copay

 Laboratory Services (LabCorp is in-network)
                     80%             60%                       90%                      60%                100%                     100%

 Skilled Nursing Facility
                     80%             60%                       90%                      60%                 100%;                   100%;
                                                                                                        30-day limit           60-day limit per
                 30 days per calendar year            30-day calendar-year maximum combined
                                                                                                      per calendar year         calendar year
               combined in- and out-of-network                  in- and out-of-network

 Hospice Care
                     100%            100%                     100%                      60%                100%                     100%

 Outpatient Hospital/Facility Services - Pre-certification required except for emergency

 Physician Services (may include surgery, anesthesiology, pathology, radiology and/or maternity care/delivery)
                     80%             60%                       90%                      60%                100%                     100%

 Hospital Facility Services outpatient care (including outpatient surgery and diagnostic testing)
                                                                                                            100%                     100%
                     80%             60%                       90%                      60%
                                                                                                      after $250 copay         after $100 copay

Note: All in-network services are subject to the deductible unless otherwise stated. All out-of-network services are subject to the out-of-network
deductible and balance billing unless otherwise stated.
Note: Annual deductibles, annual maximum out-of-pocket limits and annual visit limitations are based on a January 1–December 31 plan year.
Note: BlueChoice HMO and Kaiser Permanente HMO have no out-of-network coverage. BlueChoice HMO members must receive referrals from
a Primary Care Physician (PCP). No referrals needed to see most Kaiser Permanente specialists. Referral required for non-Kaiser Permanente,
independent specialists.

                                                                                                                                                     17
2021 Healthcare Benefits at a Glance (Cont.)
                     Consumer Choice HSA                               Comprehensive Care                                BlueChoice HMO                  Kaiser Permanente
                                                                                                                                                                HMO
                      In-network       Out-of-network            In-network                   Out-of-network                    In-network                       In-network

     Care in Hospital Emergency Room

                                                            90% after a $250                90% after a $250
                                                             copay per visit;                copay per visit;
                                                                                                                                  100%                             100%
                         80%                80%           subject to deductible;          subject to deductible;
                                                                                                                            after $300 copay                 after $250 copay
                                                         copay waived if admitted       copay waived if admitted
                                                             within 24 hours                 within 24 hours

     Ambulance Services (Land or air ambulance for medically necessary emergency transportation only)
                                                                                                                                                              100% after $75
                         80%                60%                         90%; subject to deductible                                100%
                                                                                                                                                               copay per trip

     Urgent Care services

                                                          100% after $35 copay;                                                    100%                             100%
                         80%                60%                                                    60%                       after $70 copay                  after $30 copay
                                                         not subject to deductible
     Subject to balance billing for nonparticipating providers; balance bill amounts will not apply to the deductible or out-of-pocket maximum.

     Other services

     Home Health

                         80%                60%                     90%                            60%                    100%; up to 120 visits              100%; 120 visits

     Home Nursing Care

                         80%                60%                     90%                            60%                            100%                   Contact plan for details.

     Durable Medical Equipment

                         80%                60%                     90%                            60%                            100%                              50%

     Hearing Aids — Children (18 years of age and under)

                         80%                60%                     90%                            60%                            100%                              50%
                      Initial: 1 hearing aid per ear,                                                                  Initial: 1 hearing aid per ear, Initial: 1 hearing aid per ear,
                      with a limit of $3,000 per ear    Initial: 1 hearing aid per ear, with a limit of $3,000 per ear with a limit of $3,000 per ear with a limit of $3,000 per ear
                    Replacement: 1 hearing aid per        Replacement: 1 hearing aid per ear every 48 months           Replacement: 1 hearing aid      Replacement: 1 hearing aid
                         ear every 48 months                                                                            per ear every 48 months         per ear every 48 months

     Cochlear Implants
                                                                                                                            Covered if deemed               Covered if deemed
                         80%                60%                     90%                            60%                    medically necessary;            medically necessary;
                                                                                                                        pre-authorization required      pre-authorization required

     Chiropractic Care; Physical Therapy; Speech Therapy; Occupational Therapy; Cardiac Therapy

                                                                                                                                100% after                    100% after $35
                         80%                60%                     90%                            60%
                                                                                                                                $70 copay;                    copay; 20 visits

                         Physical, occupational,
                         and chiropractic care:                                                                                                              100% after $35
                          combined 20 visits                                                                           Chiropractic care: 20 visits
                                                                        Chiropractic care: 40 visits                                                     copay; up to 20 visits for
                       Speech therapy: 20 visits                                                                       Physical and occupational
                                                                  Physical, speech, occupational, and                                                   physical, occupational and
                                                                                                                           therapy: 40 visits
                     Respiratory therapy: 30 visits              cardiac therapies: 40 visits per therapy                                                   speech combined
                                                                                                                       Speech therapy: 30 visits
                      Note: In- and out-of-network       Note: In- and out-of-network visit limits are combined.                                        100% after $35 copay: up
                                                                                                                       Cardiac Rehabilitation: no
                       visit limits are combined.                                                                                                             to 36 visits for
                                                                                                                               visit limit
                        Cardiac Rehabilitation:                                                                                                           Cardiac Rehabilitation
                               no visit limit

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2021 Healthcare Benefits at a Glance (Cont.)
                Consumer Choice HSA                    Comprehensive Care                         BlueChoice HMO                  Kaiser Permanente HMO
                 In-network   Out-of-network            In-network             Out-of-network            In-network                           In-network

 Behavioral Health & Substance Abuse

 Inpatient

                   80%            60%                      90%                     60%           100% after $500 copay                 100% after $250 copay

 Partial Hospitalization

                   80%            60%                      90%                     60%                     100%                       Contact plan for details.

 Office Visit

                   80%            60%                      $20                     60%                     100%                       Contact plan for details.

 Outpatient Facility

                   80%            60%                      90%                     60%                     100%                        100% after $20 copay

 Intensive Outpatient

                   80%            60%                      90%                     60%                     100%                       Contact plan for details.

 Applied Behavioral Analysis (ABA)/Autism Therapy
                                                  100% after $20 copay                             100% after $30 copay
                                                  per office visit; refer to                       per office visit; refer to   100% after $20 copay per office visit;
                   80%            60%            plan benefits above for           60%            plan benefits above for        unlimited visits; treatment requires
                                               treatment outside of office                      treatment outside of office              prior authorization
                                                       visit setting                                    visit setting

 Pharmacy Services

 Prescription Drugs

                       See page 18.                            See page 18.                            See page 18.                         See page 24.

Note: All in-network services are subject to the deductible unless otherwise stated. All out-of-network services are subject to the out-of-network
deductible and balance billing unless otherwise stated.
Note: Annual deductibles, annual maximum out-of-pocket limits and annual visit limitations are based on a January 1–December 31 plan year.
Note: BlueChoice HMO and Kaiser Permanente HMO have no out-of-network coverage. BlueChoice HMO members must receive referrals from a
Primary Care Physician (PCP). No referrals needed to see most Kaiser Permanente specialists. Referral required for non-Kaiser Permanente
independent specialists.

                                                                                                                                                                         19
CVS Pharmacy Benefits Summary
     When you enroll in an Anthem healthcare plan, you are automatically enrolled in the prescription drug benefit through CVS Caremark.
     Your formulary offers a wide selection of clinically-sound, cost-effective generic and brand-name prescription drugs. Additionally,
     CVS Caremark offers many convenient and affordable options to fill your prescriptions, such as retail pharmacies,
     mail-order and specialty orders.

     Your plan includes several utilization management programs to promote safety along with appropriate and cost-effective use of
     prescription medications.

                                                              Consumer Choice HSA                            Comprehensive Care                           Blue Choice HMO
                                                           Coinsurance after Deductible                      Copay/Coinsurance                           Copay/Coinsurance

                               Generic                                       20%                                          $15                                     $15

      Retail (30 day supply)   Preferred Brand                               20%                           20% with $40 min and $100 max              20% with $40 min and $100 max

                                                                             20%                          35% with $100 min and $200 max             35% with $100 min and $200 max
                               Non-preferred brand
                                                                            Non-preferred drug coinsurance amounts do not apply to out of pocket maximums

                               Generic                                       20%                                         $37.50                                  $37.50

      Mail Order               Preferred Brand                               20%                          20% with $100 min and $250 max             20% with $100 min and $250 max
      (90 day supply)
                                                                             20%                          35% with $250 min and $500 max             35% with $250 min and $500 max
                               Non-preferred brand
                                                                            Non-preferred drug coinsurance amounts do not apply to out of pocket maximums

                               Employee                   The annual out-of-pocket maximum                                                   $1,500
                                                          amounts for members enrolled in
                               Employee+CH                the Consumer Choice HSA plan and                                                   $3,000
                                                          for generic or preferred brand-name
      Annual OOP Max                                      prescription medication will be com-
                               Employee+Spouse            bined with the medical out-of-pocket                                               $3,000
                                                          maximum amounts (i.e., single or
                               Family                     family coverage).                                                                  $4,500

                               If your doctor prescribes a brand-name drug when equivalent generic drugs are available, you will automatically receive
                               an FDA-approved generic drug* unless:
       Important               -Your doctor writes “dispense as written” (DAW) on the prescription; or
       Information             -You request the brand-name drug at the time you fill your prescription

                               *When more than one generic drug is approved, CVS Caremark may fill your prescription with any approved generic equivalent.

          Did You Know?
          To promote good health and help prevent the need for costly care, your plan offers coverage for a number of preventive
          medications at $0 copayment. These include women’s contraceptives and several over-the-counter drugs recommended for
          coverage by the U.S. Preventive Services Task Force. Coverage of these drugs requires a prescription (even for over the counter
          items) and are subject to certain age and gender criteria. https://www.healthcare.gov/coverage/preventive-care-benefits/

20
2021 CVS Prescription Drug
Cost-saving Options and Considerations
If you are currently taking a preferred brand or nonpreferred brand drug, you may see changes in the out-of-pocket cost
of your prescriptions in 2021 based on the example shown below.

How It Works
Under your USG prescription benefit, preferred and non-preferred medications will be paid by fixed percentage of the total
cost each time you fill a prescription, with caps in place to limit the amount you will spend on your prescription (referred
to as a maximum).

To understand how the plan will work and your out-of-pocket costs with coinsurance, review the example below:
Example assumes Comprehensive Care at a retail pharmacy

                           Out of                                 Coinsurance/                             Maximum per
       Type                                  If the Cost is                              You pay
                        pocket costs                                 Copay                                  medication
       Generic                $                  $200               $15 copay         Up to $15 copay      Up to $15 copay

      Preferred               $$                 $350          20% ($40 Minimum)           $70             $100 Maximum

    Non-Preferred            $$$                 $500          35% ($100 Minimum)          $175            $200 Maximum

Specialty: Prescription medications that require special handling, administration or monitoring. These drugs are
used to treat complex, chronic and often costly conditions, such as multiple sclerosis, rheumatoid arthritis,
hepatitis C and hemophilia.

Exceptions:
 • Non-preferred drug coinsurance amounts do not apply to out-of- pocket maximums.
 • If a generic is available, but you or your doctor request a brand name drug, you will pay the generic copay plus the cost
   difference between the generic and brand-name drug. In this case, the cost could exceed the co-payment maximum.
Prescription Coinsurance:
 • If the full cost of the medication is less than the minimum amount listed, you will pay the full cost of the medication.
 • If the coinsurance is less than the minimum amount listed, you pay the minimum.
 • If the coinsurance calculation is greater than the maximum amount, you pay the maximum amount.

                                                                                                                               21
2021 CVS Prescription Drug
     Cost-saving Options and Considerations
     Save Money                                                    Prior Authorization
           If you are taking a non-generic, talk to your           Prescriptions for certain medications require a prior
           doctor to determine if switching to a lower cost        authorization, also known as a coverage review, to ensure
           alternative medication may be an option for you.        the drug is safe, clinically appropriate and cost effective
           If your doctor prescribes a brand name drug when        for your condition. The review uses both formulary and
           an equivalent generic is available, you will            clinical guidelines to determine if the plan will pay for
           automatically receive a generic.                        certain medicines. If your prescription requires a prior
                                                                   authorization, your doctor must submit a request for
           Mail Order. If you are taking ongoing maintenance       coverage review for approval.
           medication, save time and money by trying mail-order!
           Although you can get your 90-day supply from an in-
           network retail pharmacy, you will pay more (Retail      Dispense as Written (DAW)
           copay x 3). Sign up at caremark.com/mailservice.
                                                                   If, on the rare occasion you are not able to take the
           Copay Card Programs. You can use a manufacturer         generic medicine, your doctor can request a brand penalty
           copay card program with your prescription benefit.      exception that may allow you to purchase the brand-name
           These programs may lower your copayment or              drug without paying the ancillary charge. The brand
           coinsurance amounts for prescription drugs.             penalty exception process may be initiated by contacting
                                                                   CVS Caremark customer care.
           Don’t Trade Up. If a generic is available, but you or
           your doctor request the brand-name drug, you will
           pay the generic copayment PLUS the full difference      CVS Digital Tools
           in cost between the brand-name drug and the
                                                                   CVS digital tools make it easy to find ways to save money
           generic equivalent. This difference in cost is
                                                                   on your medications, and save time managing them for you
           referred to as the ancillary fee. The cost could
                                                                   and your family. Cost and time-saving tools to assist with
           exceed the copayment maximum.
                                                                   reducing out-of-pocket costs for prescription drugs include:

     Tip! Use your HSA or FSA to pay for your prescriptions.        • A price checking tool for your prescriptions and
                                                                      alternative options at caremark.com. The drug cost
                                                                      checking tools are also available on the USG Pharmacy
                                                                      Benefits page at usg.edu/hr/benefits.

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