VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 2021 - Mission Strategy - Volunteer Scotland
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VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1 Mission Strategy Tactics
Introduction
‘Volunteering for All’ is the vision of the We have extracted 2020-2021 activities and the recovery period. We are driven by
National Volunteering Framework which we from the 3-year ‘Playbook’ to identify the need for the engagement of those who
helped to co-design. We share the ambition what we agreed we would do within 2020-2021 are disadvantaged and excluded in society
of a Scotland where everyone can volunteer, and what requires to be removed or added – who typically have low volunteering
more often, and throughout their lives, and we in relation to the new objective set out by participation, but who often have the
embrace a shared ownership in bringing this Scottish Government: ‘Support the government most to gain through volunteering.
goal to life. Now we must meet this challenge and communities in responding to Covid-19,
within the context of the COVID-19 crisis. as required’. This ‘Playbook’ provides you with information
This makes it all the more important to have about who we’ll be working with, as well as our
clarity on our volunteering outcomes and how We will work collaboratively to get things work. If you would like to be part of ‘the play’
they will be delivered to maximise the positive done. Our passion for achieving a more inclusive please contact us:
impact that Volunteer Scotland can make ‘volunteering’ Scotland is even stronger as a
in collaboration with others. result of the COVID-19 crisis due to its impact W: Volunteerscotland.net
on people’s health and wellbeing and the wider T: 01786 479593
social and economic impacts during lockdown E: hello@volunteerscotland.org.uk
PAGE 2 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021Contents
Page 4 Volunteering for All
Page 6 About us Volunteering
for All
Page 10 Making a difference
Page 13 ‘The play’
Page 46 Annex
Click on the contents page or the
Making a Logic
Our About us
difference model for
diagram to find out more about
role
our ‘Play’ and the ‘Volunteering change
for All’ campaign.
Our
values
The ‘play’
Annex
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1 | PA G E 3‘Volunteering for All’
The challenge and change agenda
PAGE 4 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021Government’s role and our shared priorities
Delivery of the Volunteering Addressing the challenges
for All Framework of COVID-19
The Scottish Government has made a very clear commitment In response to the COVID-19 crisis Volunteer Scotland has had
to its role and responsibility to help bring about active citizenship. to re-direct its Work Programme for 2020-21 to help address
All the key outcomes of Government depend on citizens being and mitigate the challenges facing society. Central to our work
empowered in society, with health and wellbeing the core goal. is close collaboration with the Scottish Government in helping
to support the following areas:
The Volunteering Outcomes Framework launched in 2019 provides
clear guidance on the contribution of volunteering, the opportunities • Providing the volunteering ‘voice’ in the work of the Scottish
to improve impact and the case for change. Its five outcomes are Government’s Leadership Group for the voluntary sector
aligned to both the National Performance Framework and the UN • Supporting the Scottish Government’s Communications Team
Sustainable Development Goals. In particular, the COVID-19 crisis
• Administering the development and delivery of the
has highlighted the importance of ‘living in communities that are
‘Scotland Cares’ volunteer recruitment programme
inclusive, empowered, resilient and safe’.
• Working closely with the Scottish Government’s research
Building upon the Scottish Government’s co-designed approach team to share research and intelligence, and collaborate
Volunteer Scotland has developed its 3 year Plan to be complementary on joint research work where appropriate
to, and supportive of, the goals and aspirations outlined in the Framework. • Helping to improve the sharing of intelligence between
As the national body for volunteering this document is also a Shared Plan. the TSIs and national decision-makers
It emphasises shared and collaborative action with the role of key partners • Understanding the contribution of volunteering towards
clearly identified. It is only through effective collaborative action that the ‘4 Capitals’ and the recommendations from the Advisory
the aspirations and outcomes of the Framework will be realised. Indicators Group on Economic Recovery
of success will be the extent to which the Christie Commission principles
have been realised: empowered individuals and communities; integrated More importantly than ever volunteering has a major role to play
service provision; prevention of negative outcomes and improved in improving the health and wellbeing of Scotland’s population.
efficiency and reduced duplication. The upsurge in informal volunteering and mutual aid provide
a new-found stimulus for further growth and inclusion. As the
Volunteer Scotland understands the complexity of achieving a shift volunteering response to the COVID-19 crisis has demonstrated
in volunteer participation, growth and inclusion. The challenge is no less the greatest untapped resource available for wellbeing is the latent
than system change and our ‘Playbook’ breaks things down to a pragmatic human potential and talent within our people.
level with collaboration and learning essential to making a difference.
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1 | PA G E 5About us
What are we all about?
Values Mission Role Middle-way
PAGE 6 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021Volunteer Scotland’s values Volunteering values Our organisational
Our values help us take a shared responsibility The principles of volunteering are that
mission
for our individual, team, and organisational volunteer activity of any kind is undertaken
conduct and work. We aim to bring our values with free will, is not for payment, and is for
More people volunteering:
to life as follows: the benefit of people, communities or the enjoyably, safely and regularly
environment.
Volunteer Scotland believes that
The values underpinning volunteering are volunteering should be an enjoyable,
expressed in the Volunteer Scotland/STUC rewarding and fulfilling experience for
Me Volunteer Charter: the volunteer; that volunteers have the
How I live right to be safe and protected in delivering
our values • Recognising people as assets their volunteering roles; and that to
– not a commodity optimise health and wellbeing benefits
• Building on people’s skills and experience from volunteering requires regular and
• Promoting reciprocity, mutual respect meaningful contributions of time.
and trust
Our mission is fully aligned with the
• Building and supporting strong
‘Volunteering for All’ vision statement
social networks
and adds a safety dimension. Volunteering
We can be undertaken safely, in part, through
How our team The characteristics of volunteering
the work of our Disclosure Services Team
live our values (as defined by the United Nations) are; providing assurance, safeguards and
compliance services. Their work has
• Mutual support/self-organising been fully integrated into the Plan.
- where we meet our shared
needs together in associational life.
• Formal service- normally through
3rd parties with agreed roles and
Us responsibilities and management
How others arrangements.
experience • Civic participation and campaigning
our values - such as youth forums, political
movements and public service
decision-making.
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1 | PA G E 7Our role
Volunteer Scotland has 3 key roles
in the delivery of our Plan:
Voice and advocacy Leadership and facilitation Support and delivery
Our research seeks first to understand the The focus of this work over the next 3 We will provide a suite of support to volunteer
motivations, experiences, expectations and years is around building on the implicit engagers including training, events, networking,
issues for volunteers and non-volunteers alike. acknowledgement of the need for change management accreditation, practice guidelines
This work (often with others) has bestowed to one that delivers collaborative action and recruitment tools including celebratory
on us a unique position as the ‘voice of against the national framework. This will recognition about the value of volunteering.
volunteers’ in Scotland. Our voice on issues require us to work closely with our partners We also provide support for volunteers, to
such as health inequality and inclusion to develop innovative solutions, and to understand the breadth of volunteering, the
highlight important policy implications, involve citizens and volunteers ‘through benefits of getting involved and to help them
and also outlines the future challenges stakeholder groups’ to help inform new find an opportunity.
for volunteering stakeholders. practices and initiatives.
Our support for volunteers and volunteer
Our focus on ‘hard evidence’ allows us This work with stakeholders and partners will engagers will be based on the delivery of
to articulate the type of change required and help us to identify the elements of a ‘shared a high quality suite of support services with
to influence and collaborate with national agenda’ which we will lead and help deliver. the collaboration and support of our partners.
and local policy makers and stakeholders
in an informed way on solutions.
PAGE 8 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021The ‘middle-way’ for change
Over our 35-year history we have built a large Finding new solutions and practices will Our ‘campaign’ approach is visible through
stakeholder interest and range of networks. involve building new networks and relationships our work in Stirling (Local Authority area
We have a passion for volunteering and the as well as working more effectively with our based) with Our Place in Time (heritage based/
many contributors that make it possible. existing networks – for example, our emerging Scotland-wide), Scottish badminton (sports
Whilst we know that volunteering must work with TSIs and volunteer centres around based /Scotland-wide), and with the Volunteer
be more inclusive this also means we should local evidence in a new TSI framework context Charter (cross-sector /Scotland-wide).
value and affirm the immense qualities and and the positive environment for strategic These focused campaigns provide the platform
outcomes of those that are volunteering now. engagement with SCVO, ACOSVO and OSCR for sharing learning for growth in volunteer
We continue to serve the volunteer involving aligned with the Volunteering Framework. participation and inclusion in the wider picture.
organisations and volunteer managers who use The object for us, at all times, is the relevance
our services. The ‘middle-way’ is also an approach that helps and contribution of these campaigns to
us to balance our national role with focused volunteering nationally.
However, we recognise that the current system interventions that aim for growth and inclusion,
for volunteering is challenging and that radical commensurate with the resources we have. So, the ‘middle-way’ for Volunteer Scotland
change is needed, with an emphasis on new Our alignment with the Volunteering is based on a more efficient use of time and
approaches and mindsets. We must all face up Framework has energised a portfolio that energy to sustain and fully support our existing
to the challenge of growing volunteering whilst maximises shared outcomes. customers whilst we tackle the emerging
addressing related issues of health inequality, agenda of system change.
inclusion and community building.
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1 | PA G E 9Making a difference
Logic
Aligned
model for
outcomes
change
PAGE 10 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021Our high-level logic model diagram
Aligned with ‘Volunteering on the following page illustrates the
Our Role Our Outcomes
for All’ outcomes fit between our role, planned activities,
outputs and outcomes. Our contribution
Inclusion and performance during 2020 – 2021
Inclusion will be assessed by the extent to
There are diverse, quality and inclusive
More excluded groups are which we deliver our four outcomes.
opportunities for everyone to get
Voice volunteering in mutually
involved and stay involved
and advocacy supportive communities Our detailed work plan adopts the
same logic model format with clear
Celebration linkages from our activities/outputs
There is an environment and culture to both Volunteer Scotland’s outcomes
Leadership and those of the ‘Volunteering for All’
which celebrates volunteers and
Effective leadership for innovation volunteering and all of its benefits Framework as illustrated in the diagram
and volunteering change overleaf.
Community
Other key points:
Leadership The places and spaces where we
and facilitation Collaboration volunteer are developed, supported
• Key partners relevant to the delivery
and sustained
Key partners across all sectors of our work are identified.
are better supported and facilitated • A timeline for completion for each
for volunteering growth and inclusion Policy of the quarters in the financial year
Volunteering in all of its forms is 2020-21 is given.
integrated and recognised in our lives • The linkages between Volunteer
through local and national policy Scotland’s activity and its outcomes
and the ‘Volunteering for All’ outcomes
Practice are identified.
Support Participation
International, national, local, Disclosure Services (VSDS) team has
and delivery Volunteering and participation
and community volunteer also been integrated into the Playbook
is valued, supported and enabled
engagers are more effective as their work is an integral part of
from the earliest possible age
in their volunteer engagement Volunteer Scotland.
and throughout life
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1 | PA G E 1 1Logic model for change Our outcomes National ‘Volunteering
for All’ Outcomes
Inclusion
More excluded groups are Inclusion
volunteering in mutually
Our role supportive communities.
There are diverse, quality and inclusive
opportunities for everyone to get involved.
Voice and advocacy
National Volunteering Framework
Leadership and facilitation Leadership Celebration
Support and delivery Effective leadership for innovation There is an environment and culture which
and volunteering change. celebrates volunteers and volunteering
and all of its benefits.
Collaboration
Key partners across all sectors Community
are better supported and The places and spaces where we volunteer
facilitated for volunteering are developed supported and sustained.
growth and inclusion.
Policy
Practice
Volunteering in all its forms is integrated
International, national, local, and recognised in our lives and through
Our plan and community volunteer local and national policy.
engagers are more effective
in their volunteer engagement. Participation
Volunteering participation is valued,
supported and enabled from the earliest
possible age and throughout life.
National Performance Framework
Good governance and accountability Outcomes (x4)
PAGE 12 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021‘The play’
Work Activities Key
Outcomes
themes & outputs partners
PAGE 13 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021Voice and advocacy
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Evidence to inform policy – using research At least 4 Scottish • Leadership
and evaluation evidence to help inform Scottish evidence Government: • Collaboration
Government policy. This should include evidence briefings to • Third Sector
relating to COVID-19 – see below. the Scottish Team
Government, • SHS team
including • Policy teams
COVID-19 response - VS has opened up a number
COVID-19 (as appropriate)
of new SG connections and we will contribute our
evidence
research and insight to inform Government policy
on Scotland’s response to COVID-19 including:
• Managing volunteer supply to meet societal Ongoing
needs – lessons learned from ‘Scotland Cares’
• Community engagement e.g. mutual aid response
Influencing • Community resilience – what has worked well,
policy lessons learned and how best to support resilience
going forward
• Increasing inclusion and diversity in volunteering
• The implications of COVID-19 for formal volunteering
during recovery and post-recovery.
Policy consultations - Volunteer Scotland will respond Consultation Scottish • Leadership
to all consultations that influence volunteering policy responses (the Government • Collaboration
and practice. The output will usually be an integrated number will be Scottish
consultation response representing the views of VS dependent on Parliament Ongoing
and our partners (typically 1 or 2 responses p.a.) SG – typically
this is 1 or 2 p.a.)
PA G E 1 4 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1Voice and advocacy
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
National campaigns - Develop National Volunteers’ Development Scottish • Inclusion
Week campaign for 2021 in collaboration with relevant of an effective Government • Leadership
partners. national SVF • Collaboration
volunteers’ week TSIs/VCs • Practice
TSI Scotland Network – Sustain existing partners campaign for Volunteers’ Week
Q1 – Q4
in mutually identified campaign. 2021 (drawing Partner Group
upon relevant Other partners tbc
evaluation
Campaigns evidence)
and events
COVID-19 – The Volunteers’ Week 2020 campaign Effective Volunteers’ Week • Inclusion
has been adapted to reflect the amazing response delivery of 2020 Partner Group, • Leadership
of volunteers to COVID-19. The focus will shift from Volunteers’ SVF • Collaboration
celebration to recognition, saying thank you to all Week (bespoke UKVF • Practice
Q1-Q2
of Scotland’s Volunteers. to Scotland’s Scottish
COVID-19 Government
response)
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021| PAGE 15Voice and advocacy
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Team V – ‘Scotland Cares’ campaign of volunteer A Monitoring SG leaders, • Inclusion
engagement and inclusion - the priorities and outputs and Evaluation LAs and • Leadership
(not always specifiable at this stage due to the dynamic Plan will be representative • Collaboration
COVID-19 response) are to: developed to groups, • Practice
track the rollout, TSIs,
• Develop a team spirit and identity amongst the activities and Community
35k volunteer sign-ups through Radio V broadcasts, outputs from Radio networks
volunteering offers, newsletters, etc. – see below the range in Scotland,
• Facilitate local volunteering opportunities to of different Research bodies,
counteract the large excess supply of volunteers workstreams. Charity partners,
(mainly through the TSIs) Media partners,
• Provide nationally organised volunteering offers to British Red Cross
help maintain morale and motivation
‘Shared
• Broadcast through Radio V as a key part of the team
Voice’ with development, along with weekly newsletters. Increase
Q1-Q4
key partners ‘reach’ through 4 community radio stations, which
includes Glasgow & Aberdeen.
• Engage partners such as Rotary Scotland, the Eden
Project (Big Lunch), Shelter and Paths for All.
• Develop innovative volunteer training such as mental
health training with OU support
• Innovate in employer led volunteering with Social
Good Connect.
• Lead research on inclusion and resilience at the
community level, including international evidence
on good practice
Continues on next page >
PA G E 1 6 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1Voice and advocacy
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Team V – Continued Outputs as detailed Key partners • Inclusion
in the previous page. as detailed • Leadership
• Offset financial hardship for those below in the previous • Collaboration
the Minimum Income Standard through page. • Practice
a Volunteer Support Pot.
• Deliver a joint webinar with SVF Q1-Q4
on lessons learned.
• Evidence Expos will be driven by the
challenges and opportunities of COVID-19
to volunteering in Scotland.
Volunteer Charter - The application and Outputs will include: STUC, IS, TSIs/ • Inclusion
‘Shared
ongoing development of the Charter. • No. of downloads of the VCs, • Leadership
Voice’ with Volunteer Charter SFA, Sports • Practice
key partners • An annual review and, Scotland, Ongoing
if appropriate, revision Glasgow Life,
to the Charter Visit Scotland
CBI & FSB Employer Support for a new The output will be CBI, Federation • Leadership
‘Employer-led’ approach being developed by effective engagement of Small • Collaboration
Social Good Connect & linked to ‘Team V’ – of ‘x’ employers with ‘y’ Businesses, STUC, • Practice
the 35k volunteer sign-ups. volunteers from the 35k. with opportunity
Q1 – Q4
for others
e.g. Project
Scotland
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021| PAGE 17Voice and advocacy
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Leveraging STUC’s contribution to the The output will be a ‘Shared STUC • Inclusion
community - The work will focus on how Voice’ paper appraising UNITE/Relevant • Leadership
best we can utilise the skills and experience this opportunity and next Unions • Collaboration
of trade union representatives to support steps. It will also include the • Practice
community capacity and resilience. findings from ‘public service Q1 – Q4
reform’ and ‘transforming
third sector leadership’
below.
Public Service reform (Christie The outputs from this work Improvement • Leadership
Commission) - Volunteer Scotland and on public service reform will Service and • Collaboration
‘Shared
public service leaders will work together be integrated in the ‘Shared networks
Voice’ with to modernise the approach to volunteer Voice’ paper described SG
key partners engagement, including Team V, in Scottish above. SLF Q2 – Q4
public services, and the role that volunteering ACOSVO
can play in service redesign, and future SCVO
resilience planning. OSCR
Transforming 3rd sector leadership in The outputs from this work ACOSVO, SCVO, • Inclusion
volunteer engagement through an innovative on 3rd sector leadership will OSCR, and several • Leadership
new partnership with ACOSVO and with be integrated in the ‘Shared charity sector • Collaboration
Q1 – Q4
SCVO and OSCR linkages. Voice’ paper described leaders • Practice
previously.
PA G E 1 8 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1Voice and advocacy
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Thought leadership – Volunteer Specific outputs: Scottish Government • Inclusion
Scotland will issue high quality • YPiS2019 – young people SVF, CPG • Leadership
research outputs to inform and volunteering slide packs Young Scot • Collaboration
engage the Scottish Government • NHSGGC – volunteering YouthLink Scotland • Practice
and stakeholders. and social indicators’ Youth Scotland
Q3 - Q4
slide packs Project Scotland
• NCVO – Scottish data from NHSGGC, GCPH
TWS – slide pack Volunteer Glasgow
Research –
NHS Scotland, NCVO
knowledge
exchange COVID-19 research - We will • Paper on the impact of Scottish Government • Inclusion
undertake research to inform COVID-19 on mutual aid SVF & CPG • Leadership
Scotland’s volunteering response • Presentations at mini-expos OSCR • Collaboration
to COVID-19 – see ‘Influencing TSI Network • Practice
Q1 – Q4
Policy’ above; and ‘Research – Academic partners
Themed Topics’ in the Leadership
and Facilitation section.
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021| PAGE 19Voice and advocacy
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Volunteer and staff voice – Volunteer Scotland • Development of Volunteer friendly • Inclusion
will analyse M&E evidence from current tracker system partners (incl. • Leadership
programmes and face-to-face interviews with • Quarterly reports Volunteer • Collaboration
service users – Volunteer Friendly, Investing in on trends Dundee) and IiV • Practice
Ongoing
Volunteers and Volunteer Scotland’s training – to • Evaluations conducted partners
track emerging themes/issues and to help inform as relevant
the future development of these key programmes
and services.
Support the government and communities • Volunteer Practice Scottish • Inclusion
in responding to COVID-19 learning group Government, • Leadership
• Volunteer Practice Action Learning Group – it meetings Volunteer Practice • Collaboration
was established to share the learning amongst, • Sharing or good Action Learning • Practice
and provide support to, volunteer practitioners practice Group,
Learning through COVID-19. • Uptake of Mental Open University,
and practice • Volunteer Mental Health Project – this is a direct Health Project: Public Health
volunteering offer to the 35,000 sign-ups as a oD evelopment and Scotland,
contribution to the mental health and wellbeing implementation NHS Education for
recovery phase. of Mental Health Scotland (NES), Q1 – Q4
This is a potential legacy project: training, collating Rotary Scotland,
o Volunteering contributing to public health learning from TSIs
activities to raise awareness of mental health feedback
and wellbeing; and oM embers of the
o How mental health and wellbeing can be team who wish to
integrated into good volunteer practice. connect with other
• We will explore other options to see if this group charities are given
and or volunteering could support other phases the option.
of the overall recovery
PA G E 2 0 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
VFA Delivery Plan – VS will work with SG Participation in workshops, SG & relevant • Inclusion
and partners to help in the development of meetings and events as partners from • Leadership
the Delivery Plan for the ‘Volunteering For part of the development VFA Steering • Collaboration
All’ Outcomes Framework. process. Contributing to Group/ others as • Practice Q2 – Q4
and reviewing drafts of the appropriate
Delivery Plan
Partnership Framework - creation of a Creation and regular All Partners • Inclusion
partnership framework which acts as a update of framework • Leadership
tool for Volunteer Scotland in supporting, • Collaboration Q1 – Q4
Major influencing and leading within volunteering. • Practice
programmes
Stirling Project ‘Stirling’s Alive with Creation of a national Stirling Council, • Inclusion
of national
Volunteering’– its aim is to achieve a new exemplar of a Local SVE, University • Leadership
significance collaborative approach to volunteering across Authority seeking to of Stirling, Active • Collaboration
the key partners in Stirling and Scotland. achieve a 50% participation Stirling, Stirling • Practice
rate and alignment with City Radio, Charity
COVID-19 – to comply with the Government ‘Volunteering for All’ Hub partners, Go
Guidelines the national conference has been outcomes. Forth Business Q2 – Q4
rescheduled to take place at The Gathering in Partnership, HES/
Feb 2021. National Conference Engine Shed,
(‘Volunteering for All’ Robertson Trust
Evidence Expo) on
Volunteering
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021| PAGE 21Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
‘Team V’ Scotland Cares Campaign There will be a TSI Scotland • Inclusion
sign-ups – the 35,000 provide an opportunity Monitoring and Network, mutual • Leadership
for putting the ‘Volunteering for All’ framework Evaluation Plan for aid movement, • Collaboration
into direct practice. It can provide an exemplar our Team V work. British Red Cross, • Practice
for volunteering participation that maximises The outputs will be LAs, SG,
current infrastructure and develops new evidenced in the Resilience Hubs
Q1 – Q2
opportunities and connections. Themes of SG 6 and 12-month
leadership, inclusion, and innovation will be performance reports.
central to the work. Applying the values of
human learning systems (Dr Toby Lowe)
will also be key.
Major CommUnity Bubble resource will be a key tool Specific outputs: A comprehensive • Inclusion
programmes in the community building approaches for • Volunteering Events list of partners • Leadership
of national Team V ( which may become Team V Bubble!) • ‘Bubbletalks’- dialogues will be identified • Collaboration
significance and in supporting the recovery, protection and about volunteering during the • Practice
renewal stages and to stimulate community- matters development
led engagement in volunteering. The learning • CommUnity Bubble of VS’s new
from e.g. the Mental Health Volunteer training Network of people and Partnership
programme will be applied with the potential places with a package Framework (see
Q1 – Q4
for a very strong learning proposition (ACOSVO of resources, support description above)
partner) to Team V. and guidance
(Note: there will be a high emphasis on safety
and the use of the CommUnity Bubble will
comply fully with the Government’s COVID-19
safety guidance)
PA G E 2 2 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Our Place in Time (OPiT) – volunteering in The key output will SHEF, OPiT • Inclusion
Scotland’s historic environment sector – the be a Scotland-wide joint CEOs, SHEF • Leadership
“Make your Mark” in volunteering as a national collaboration campaign volunteer working • Collaboration
sector exemplar. aligned to ‘Volunteering group (includes • Practice
for All’ with key goals major heritage
to increase volunteer sector orgs), Q1 – Q4
participation and Make Your Mark
inclusion in the Campaign Group,
heritage sector. HVOS, HES,
Engine Shed
Major
programmes
Volunteering support for Scottish Badminton • Uptake of Badminton Scottish • Inclusion
of national
– Scottish badminton aims to become a mass Scotland offer to Team Badminton Union, • Leadership
significance participative sport which provides V (via Radio V)and Sports Scotland, • Collaboration
a unique collaborative opportunity for Volunteer • Badminton’s Kinetic • Practice
Scotland to support volunteer growth and volunteering OSS
inclusion in a sports theme and throughout contribution to the
Q1 – Q4
Scotland. This is complementary to the Orkney Island Games
COVID-19 response being led by OSS/Sports 2023.
Scotland/COSLA/ other partners to bring people
back into sport. Badminton offers a unique
leadership opportunity for ‘Volunteering for All’.
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021| PAGE 23Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Youth VIP Recommendations – supporting Participation in Scottish • Inclusion
Major the Scottish Government and key partners workshops and Government, • Leadership
in the implementation of the Youth meetings as part Young Scot, • Collaboration
programmes
Volunteering Improvement Project’s 13 of the development Project Scotland, • Practice Q1 – Q4
of national Recommendations. and rollout process. Scottish Youth
significance Parliament.
‘Evidence Expos’ on Volunteering; raising The outputs will include: Partners are • Inclusion
awareness of Volunteering across Scotland. • Mini-Expos - June, July bespoke to each • Leadership
They will be focused on the recovery from and possibly one in the event, but core • Collaboration
COVID-19 and the renewal agenda for Autumn partners include: • Practice
volunteering. • National Expo in • SG Q1, Q3, Q4
Feb 2021 subject to • SVF members
relaxation of social • TSIs
Communication distancing.
and knowledge
exchange SVF - Working collaboratively with Collaborative Members of SVF • Leadership
members of the Scottish Volunteering contribution to the VFA • Collaboration
Forum to assist in the delivery of the Delivery Plan.
Volunteering Outcomes Framework
Ongoing
‘Volunteering for all’. The outputs will
be key elements in the new VFA Delivery
Plan being led by the SG.
PA G E 24 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Cross Party Group on Volunteering – 4 CPG meetings CPG Members • Inclusion
Providing the secretariat for the CPG p.a. • Leadership
on Volunteering; raising awareness of • Collaboration Ongoing
volunteering across Scotland. Outputs.
Scotland-wide Networking and Group No specific SCVO and networks, • Leadership
Participation - Our networking will be outputs can be ACOSVO, COSLA • Collaboration
aligned with the Volunteering Outcomes planned due to Improvement Service,
Framework and judgement about the nature of this FSB/CBI, OSCR,
involvement will be based on maximising networking with Scottish Leaders Forum,
the contribution and leadership influence key partners. TSIs, OPIT joint CEOs,
Ongoing
for the ‘Volunteering for All’ outcomes Adult learning Strategic
Communication – see list of partners and Forums opposite. Quarterly and six- Forum- Scottish
and knowledge monthly meetings Government, TSRF,
exchange UK and International Influence – UKVF, as scheduled National Inclusion Group
UKYVF, IIV, QAVS, CEV, EVC
Common Hub (shared outcomes Outputs TBC at The Robertson Trust • Leadership
governance): the re-opening Paths for All, Dyslexia • Collaboration
• Goal: Implementing Volunteer Scotland’s of the Hub at the Scotland, Aberlour, SVE, • Practice
vision for the Stirling Charity-Sector Hub. end of 2020. Barnardos Scotland,
• Status: The Stirling Hub is closed and will Enable, Heritage Trust,
Ongoing
remain so until November. We plan OSCR, ACOSVO,
to pick this up again at that time and VS Governance Forum
will arrange a shared governance workshop
to explore best practices.
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021| PAGE 25Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
COVID-19 research – the objective is • Excel spreadsheet on Scottish • Inclusion
to understand the impact on informal press and social media Government • Collaboration
volunteering, mutual aid and formal evidence SCVO • Practice
volunteering across Scotland. There will • Research reports on OSCR
be five main research activities to develop OSCR and TSI Scotland SVF
the evidence base on COVID-19 and Network research TSIs
volunteering: • Research report on Academic partners
• Media – systematic collection of press Ipsos-Mori adult Ipsos-Mori
and social media articles from mid-March survey
for duration of pandemic – weekly sharing • Publication of
with SG a collaborative
Research - • Surveys – influencing and using survey research study.
Q1 – Q4
themed topics data from 3rd party surveys: OSCR, SVF
and TSI Network
• Ipsos-Mori – including questions in the
1,000 adult omnibus survey in Scotland
and producing a report (June/July 2020)
• Secondary data – capturing and sharing
relevant data from YouGov, Ipsos-Mori
and ONS polls
• Research – engaging in at least one
collaborative research study and
associated knowledge exchange activities.
PA G E 2 6 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
COVID-19 research and intelligence • Mapping research work Scottish • Leadership
coordination – VS will work closely with across Scotland/UK Government • Collaboration
the SG in monitoring the research landscape (monthly updates) Universities
and supporting the most effective • Review meetings with GCPH
coordination of research into the impact SG on a regular basis. Other research
of COVID-19 on volunteering and the partners such as
voluntary sector. VS will work closely OSCR, Glasgow
with the SG Comms Team to support TSI, etc. Q1 – Q4
its Comms Plan (April – Sept 2020). TSI Network
VS will also support the SG and TSI Network
Research - to improve data flow and information
themed topics sharing on activity between the community
level and decision-makers.
Young People in Scotland 2019 Survey • YPiS 2019 Summary Scottish • Inclusion
with Ipsos - Mori – updating the 2014 and and Full slide packs. Government, • Collaboration
2016 surveys on volunteering engagement • Engagement with Youth Scotland, • Practice
by secondary school pupils across Scotland. key partners in Young Scot,
Q2
interpretation and YouthLink
dissemination. Scotland, Project
Scotland
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021| PAGE 27Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
PhD research – this research focuses on Outputs for 2020/21: University of • Inclusion
the relationship between associational life • Sharing the key findings Strathclyde • Collaboration
and volunteering in local communities and from David Bomark’s • Practice
is being undertaken by David Bomark at literature review in Q3
Research - the University of Strathclyde. • David Bomark to deliver Ongoing
themed topics a presentation of & Q3-Q4
This PhD studentship is part-funded evidence to date to VS
and co-supervised by VS and is due to run and key partners in Q4.
from Oct 2019 to early 2023.
Sharing our Delivery - Volunteer Scotland Exploration and possible Training Providers • Leadership
will explore Scotland-wide training development of franchise • Collaboration
Learning providers to develop an agreed franchise training model • Practice
Ongoing
and practice model for volunteer training, to train
others to deliver our volunteer training.
PA G E 2 8 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Duty of care and expectations in volunteering - • Creation and Duty of Care • Leadership
Volunteer Scotland and VSDS will create promotion of working group • Collaboration
a working group comprising invited experts guidance • Practice
from the third sector, volunteering and Health • Creation and
& Safety to develop Duty of Care Guidance regular update
for all volunteer programmes/activities. of learning
material relating
Q1 – Q4
Support the government and communities in to keeping
responding to COVID-19 – creating and sharing volunteers safe
information on ‘How do you keep volunteers safe’ during COVID-19
during the initial phase. We will continue to adapt
and update this guidance as we go through the
different stages of recovery.
Learning
and practice OU Learning Partnership - Working with the OU • Promotion of Open University, • Leadership
we will support learning around volunteer practice Digital Champion National • Collaboration
throughout the sector via our digital champion learning materials Volunteering • Practice
role. • Promotion of Inclusion Group
OU Digital
Support the government and communities Champions
in responding to COVID-19 – to support
Q1 – Q4
volunteer involving organisations we are
promoting our ‘Involving Volunteers’ online
course. We are also working with the OU
in the development of an online training course
to support volunteers ‘starting back’ and creating
elements of the ‘new normal’ for volunteering.
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021| PAGE 29Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Support the government and communities • Continue to Action Learning • Inclusion
in responding to COVID-19 – the experience implement Action Group members • Leadership
and learning from the newly established Action learning groups. and SG • Collaboration
Learning Group will help inform Scotland’s • Practice
volunteering response to COVID-19. This new • Collation of
group will replace the former ‘Disrupter Dialogue’ best practice Ongoing
Events. Link this learning into key groups e.g. SG and sharing
resilience agenda as this Learning, research and of learning.
analysis about volunteering during Covid-19 could
generate tools and insights and guidance that
could support future crisis responses.
National Volunteering Inclusion Group – • Regular meetings National • Inclusion
Learning the Group will develop learning materials to of the group Volunteering • Leadership
share with others that will support inclusive • Learning Inclusion Group, • Collaboration
and practice
volunteering and growth. They will also move materials from Project Scotland • Practice
into an advocacy role. Agree a focused theme National Inclusion and other youth
around volunteering and disability relating to our Group are shared organisations
presentation to the CPG on disability (Dec 2019). and used to as appropriate
update quality and SG
Support the government and communities in standards such as Ongoing
responding to COVID-19 – We will explore the IiV and Volunteer
question around inclusive volunteering within an Friendly.
emergency response situation as this has been
highlighted during the initial COVID-19 response.
Possible focus on volunteering by disabled and if
possible, those with long term health conditions,
amongst others.
PA G E 3 0 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Volunteer Quality Pipeline (see key partners) – Creation of quality Volunteer Charter, • Inclusion
An overarching review of the ‘Volunteer Quality pipeline with Volunteer • Leadership
Pipeline’ in Scotland including IiV, Volunteer agreed processes Friendly, IiV, IiVE, • Collaboration
Friendly and Quality Scotland. and links. Project Scotland • Practice
and other youth
Support the government and communities organisations as
in responding to COVID-19 – In response to the appropriate
volunteer/community practice issues that were/
are being experienced in the Mutual Aid activity
Ongoing
groups throughout our communities we will
review/adapt Volunteer Friendly to support good
practice with Mutual Aid/COVID-19 community
Learning groups.
and practice
IiV will also introduce the link between volunteer
programmes and organisations’ disaster recovery
planning.
New delivery partnerships and models - We Creation of new Law at Work, • Leadership
will work with key subject experts to adapt their learning materials Healthy Working • Collaboration
materials to support volunteer good practice e.g. within mental Lives Scotland • Practice
‘Volunteering and the Law’ (Law at Work), health and Ongoing
creating mentally healthy workplaces ‘volunteering
(Healthy Working Lives). and the law’
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021| PAGE 31Leadership and facilitation
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Redefining good volunteer practice Creation of common good TSIs • Inclusion
- Working with TSIs, IiV & Volunteer practice with Scotland IiV • Leadership
Friendly we will facilitate a process Volunteer Friendly • Collaboration
Learning
to work in collaboration to redefine • Practice Q1 – Q4
and practice and agree what volunteer good
practice is.
Disclosure Scotland Bill Awareness sessions conducted Disclosure • Inclusion
consultation - VSDS Training and with invited stakeholders to Scotland • Leadership
Compliance Team working with DS discuss effectiveness of proposed • Collaboration
Customer Engagement Team on bill. VSDS contributes towards • Practice Ongoing
delivery and discussion of the Bill articulation and delivery of
updates to service users. Disclosure (Scotland) Bill
Volunteer Facilitation of good practice forum A draft plan is formulated VSDS Partners • Inclusion
- Working with partners to better following preliminary Discussions • Leadership
Scotland
estimate the growth in volunteering held with Compliance and • Collaboration
Disclosure opportunities through inclusion Training team • Practice
Ongoing
Services activity.
(VSDS)
TSI Network - Working with TSI Promoted VSDS service including TSIs
Network to increase awareness training and support to wider
of VSDS service in small group TSI network. Partnering with
network and minority areas where selective TSIs to promote the Q1-Q4
visibility is lower. service and training/support
available.
PA G E 32 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1Support and delivery
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Analysis of volunteering trends: Updated time series analysis Scottish • Inclusion
time series analysis 2007 – 2018 2007 – 2018 posted to VS Government • Collaboration
Q3
(updating the 2007-2017 analysis). website • Practice
Cross-sectional analysis of Cross-sectional analysis for SHS Scottish • Inclusion
volunteering data with other fields 2018 posted to VS website Government • Collaboration
in the SHS 2018 (e.g. sport/exercise, • Practice
culture, health and wellbeing, Q1-Q2
Research - community engagement) for both
formal and informal volunteering
Scottish
Household
Informal volunteering data Research paper on informal Scottish • Inclusion
Survey (SHS) 2018 – outputs: volunteering Government • Collaboration
• Research paper highlighting • Practice
the key characteristics of informal Event to share and discuss
volunteering in conjunction the findings of the paper
with the SG. on informal volunteering. Q3
• Knowledge exchange event
to explore the implications
of informal volunteering
in the context of COVID-19
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021| PAGE 33Support and delivery
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Local authority analysis 2018 – outputs to Publication of 32 LA Scottish • Inclusion
include: four-year average Government • Collaboration
Research - • analysis of 4-year average data for formal reports (2015 – TSIs • Practice
Scottish volunteering across all 32 LAs (2015 – 2018) 2018). Local authorities
Household • analysis of formal and informal volunteering Q4
Survey (SHS) data in 2018 for Glasgow and Edinburgh SHS 2018 reports
for Glasgow and
Edinburgh
‘Time Well Spent’ – analysis of Scottish Slide pack of results. NCVO • Inclusion
data from NCVO’s 2019 report. Summary report on SVF • Collaboration
key findings. TSIs • Practice
Q4
Dissemination with
SVF, NCVO/others.
Research -
NHS Greater Glasgow and Clyde – Triennial Publication of NHS Greater • Inclusion
Quantitative
Health and Wellbeing survey 2017/18: cross- Highlights Report, Glasgow & Clyde • Collaboration
datasets sectional analysis of formal volunteering Summary Report and GCPH • Practice
question with key social indicators relating to 7 themed reports. Volunteer
Q3
health, wellbeing, demographics and community Dissemination with Glasgow
engagement. This is based on data from 7,600 partners.
household interviews.
PA G E 3 4 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1Support and delivery
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
OSCR Stakeholder Survey 2020 – analysis of the • Research paper OSCR • Collaboration
Research -
biennial survey to highlight volunteering questions • B
log on website linked to • Practice
Quantitative on issues such are recruitment, trustees, etc. OSCR COVID-19 survey
Ongoing
datasets
Evaluation studies to include: Completion of the key Wide range • Inclusion
• Summary analysis of VSP evaluations evaluation studies listed of partners, • Collaboration
• OU Open Learn course ‘Involving Volunteers’ for 2020-21.Findings including: GCPH, • Practice
• CommUnity Bubble shared with key partners Event Scotland,
• Training courses, conferences, events as appropriate. IMP Events,
Monitoring
• Stakeholder survey [See separate Evaluation Open University,
and • Staff engagement survey Plan 2020-2022 for more SCVO, Datalab,
Ongoing
evaluation • Evaluation of digital platforms detailed description of the University
• CPG for Volunteering M&E outputs.] of Edinburgh,
• Festival of Volunteering 2020 Oxfam,
• COVID-19 response by Volunteer Scotland Stirling partners
VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL OUR PLAYBOOK | 2020 – 2021| PAGE 35Support and delivery
Subject Key Our National ‘Volunteering 2020/21
Activities and outputs Outputs
(work theme) partners outcomes for All’ outcomes QTRS
Inclusion Q1
Participation
Community
Celebration
Inclusion
Leadership Q2
Policy
Collaboration Q3
Practice Q4
Training - Volunteer Scotland will deliver • New learning materials IiV training • Practice
a full year training programme, create generated from course associates
learning materials and develop new ways reviews and evaluations
of engaging learners. • No. of online
‘Supporting your
Support the government and communities Volunteers’ webinars
in responding to COVID-19. In March we • Adaptation of 10 core
established a set of online webinars on courses for online
“supporting your volunteers”. These were webinars
well received and will continue as we go
through the recovery phase.
Our fully training programme will be
Learning adapted/rewritten for online webinars
Ongoing
and practice and will start in June, these will include:
1. Supporting Volunteers Mental Wellbeing
2. Volunteer Change Management
3. Planning for Volunteering – covering
resources and policies
4. Developing volunteer Roles
5. Involving and matching volunteers to
roles and tasks
6. Volunteer Induction
7. Supporting Volunteers
8. Managing Difficult Situations
9. Developing a Volunteer Culture
10. Developing a Volunteer Strategy
PA G E 3 6 | VOLUNTEER SCOTLAND | VOLUNTEERING FOR ALL O U R P L AY B O O K | 2 0 2 0 – 2 0 2 1You can also read
