Welcome to Bandera Market!

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Welcome to Bandera Market!
Bandera Market is one of the fastest growing farmer’s markets in San Antonio and we
are proud of the reasons why.

A Place to Survive and Thrive

At a time when so many small business entrepreneurs have been forced to shut down
their shops and lay off employees because of the Covid-19 pandemic, Bandera Market
is flourishing by offering a place for its Vendors to survive and thrive.

In providing a safe and family-friendly outdoor space for Vendors to set up shop on the
weekends, Bandera Market gives small, local businesses the opportunity to stay in
business and prosper, as well as play an active role in the Buy Local / Support Small
Business movements.1 These movements now drive upwards of $20 billion in customer
spending during the annual winter holiday season, 2 the season when most small
businesses earn upwards of 50% of their annual sales.
Celebrated on the Saturday after Thanksgiving, Small Business Saturday has been
widely embraced by companies and communities all across in America. Small Business
Saturday has become so well established that major financial institutions, as well as
local municipalities now heavily promote it every year. In addition to public service
announcements in the local media, various companies and news media also highlight
local companies on the Internet for web surfers and shoppers who are specifically
searching for small businesses they can support in their area.
Location, Location, Location
Bandera Market sets-up every weekend in a prime westside location: the bustling
Bandera Pointe Shopping Center off the 1604 and Bandera in San Antonio, on the
border between Helotes and San Antonio/Leon Valley. Our address is
11627 Bandera Road San Antonio, TX 78250.

1
  The initial concept for the Support Small Business movement was first introduced by American Express in 2010
With its Small Business Saturday, AmEx’s objective was to support small businesses and put them in the spotlight
amid the recession that occurred following the 2008 crash and financial crisis.
2
  https://www.sba.gov/about-sba/sba-newsroom/press-releases-media-advisories/nearly-20-billion-spent-americans-
small-business-saturdayr
Continuous Traffic Flow, Repeat Customers

The flow of traffic into and around Bandera Market is continuous from early morning well
into the evening hours every day of the week. With a T.J. Maxx, Target, Lowe’s, Barnes
& Noble, Ross, Kohl’s, and other national brand stores located on the same property,
our Vendors benefit from the fact that a high percentage of shoppers who are repeat
customers of these big brand stores are now repeat customers at Bandera Market.

About Bandera Market
Bandera Market is a women and veteran owned farmer’s market. In addition to
establishing and maintaining a safe and family-and-pet-friendly outdoor space for our
Vendors to sell their goods, our top priorities are to do everything we can to help ensure
our Vendors achieve the success they seek at the market and that we keep the market
customers coming back.

If you have never been a farmer’s market Vendor before, take heart. We can help. To
get your started on the right path and to share our experience and lessons learned, we
have compiled a “Tips and Tricks” section here on this Welcome to Bandera Market
site.

The Bandera Market site holds up to 80 Vendors. Currently, we are adhering to all to
Centers for Disease Control (CDC) social distancing, mask, and hand sanitizer
recommendations. To keep the market area safe for everyone, these requirements are
not negotiable.

We accept all types of Vendors and strive to create an eclectic shopping experience for
Bandera Market customers. Most of our Vendors are small local businesses that grow,
create, and sell their Texas made-and-produced items.

In order to keep and grow Bandera Market’s repeat customer base, we work diligently to
maintain a nice balance, including, for example, the farmers who sell fruits and veggies,
specialty food producers, including chocolate and local honey, and, of course, crafts,
jewelry, décor, and art of all kinds.

Customers can find a little bit of everything Texas here—something they tell us they
especially like about Bandera Market. They also tell us that just about everything our
Vendors sell also make for excellent gifts they can send to family and friends living in
other parts of America, no matter the holiday or special occasion or time of year.

Pre-Pay and Save

We offer monthly and daily rates for spots, which are assigned on a first come first-
served basis. We also offer pre-paid monthly specials.
In fact, we highly recommend that our Vendors take advantage of our prepaid monthly
specials, because they offer the best deals and as a monthly Vendor you get an
assigned spot for that month and beyond if you continue on the pre-pay plan. Once you
purchase a monthly special, we will show you the spots that are available and you
choose the one you like best. More on that later!

Understanding the value of marketing and promotion, we advertise Bandera Market
across most local media platforms. We place digital and print ads and advertise on
social media, and use sign spinners around the outer perimeters of the market every
market. We also post signs all over the Bandera Pointe Shopping Center, which borders
the market area.

With the exception of holidays (noted below), Bandera Market is open every weekend
and on Special Night Markets.

                         Bandera Market Hours of Operation:

             Saturdays 10-5 pm / Sundays 11-5 pm / Night Events 4-9 pm

                     Set-up begins 2 hours prior to market opening

                                Special Night Markets

We hold a special night market each month on a Friday, except December where we
have 4-night markets!

Our Night Markets are held from 4-9 pm. Set-up starts at 2 pm with Vendors required to
be ready to sell by 4 pm. The rate for night market events is $40, unless you fall into a
discounted rate which is $30, and is not included in the monthly prepay rate.

Christmas night market days are $45 per day or $120 for all 4 days.
Our night market schedule for 2021 is as follows:

                     1/15: Health & Wellness
         2/12: Love is in the Air & Black History Celebration
       3/19: St Patrick’s Day & Women’s History Celebration
                     4/16: Fiesta Celebration
                  5/7: Mother’s Day Celebration
     6/18: Father’s Day Celebration & Gay Pride Celebration
               7/16: Red White & Blue Celebration
               8/20: National Dog Day Celebration
           9/17: National Hispanic Heritage Celebration
     10/22: Halloween Spooktacular Celebration & Mardi Gras
11/26: Black Friday Shopping Event & Native American Heritage Month
              12/13-16: Christmas Shopping Bonanza

          Bandera Market is Closed on Nine holidays:

                      New Year’s Weekend
                 2021: 1/2 & 1/3 / 2022: 1/1 & 1/2
                          Easter Sunday
                      2021: 4/4 / 2022: 4/17
                          Mother’s Day
                       2021: 5/9 / 2022: 5/8
                 Sunday Before Memorial Day:
                      2021: 5/30 / 2022: 5/29
                           Father’s Day
                      2021: 6/20 / 2022: 6/19
                              July 4th
                       2021: 7/4 / 2022: 7/3
                       Christmas Weekend
            2021: 12/25 & 12/26 / 2022: 12/24 & 12/25
Rates:
   1. Monthly Prepaid discount: This prepaid discount is to be paid by the 15th of the
      previous month. For example: A January prepaid rate would be due by 12/15. A
      February prepaid rate would be due 1/15, and so on.
         a. These prepaid monthly rates offer a steep discount from the cost of
             purchasing individual weekend rates. Since each month is different based
             on the dates that we are open, the monthly rate is announced the first
             Monday of the beginning of a new month for the following month. For
             example, the monthly rate for January is determined on the first Monday of
             December and your payment is due on Dec. 15th; the monthly rate for
             February is determined on the first Monday in January, and payment is
             due on Jan. 15th.
                   i.This gives Vendors about two (2) weeks to pay the prepaid monthly
                      rate for the following month. When we announce the rates by email
                      and on our private Facebook page, Vendors will be able to click on
                      the Bandera Market Pay Link and check out right away.
                      NOTE: The Bandera Market pay link only allows Vendors to
                      purchase the space for one canopy.
                  ii. If you need to purchase space for a second canopy, please let the
                      Market Coordinator know. She will send you an invoice to pay for
                      the second canopy. The cost of the space for the extra canopy is
                      $30.
                 iii. Monthly rates include 2-4 FREE days to account for any potential
                      closings caused by inclement weather.
         b. Vendors who choose our prepaid monthly rate get to choose an assigned
             spot from the spots that are available. This is a significant benefit because
             your repeat customers will know right where to find you—and that aids in
             customers returning, as well as your brand recognition. However, if you
             buy one month and then do not renew, you will likely lose the spot and we
             will place you in another spot based on availability.
         c. Prepaid monthly rates are not refundable. There will be no make-up days
             unless there are more days of market cancellations than free days. It is
             important to note however that we have never had this happen to date.
         d. If there should be an extended closure of the market, because of Covid-19
             or any other unforeseen event, then we will refund payments once the
             market has been closed for 45 consecutive market days.
   2. We offer prepaid daily rates that are also discounted each month. Like the
      prepaid monthly rate, the prepaid daily rate must be paid by the 15th of the
      previous month. For example: January prepaid rate would need to be paid by
      12/15; February prepaid rate would need to be paid by 1/15, and so on, as
      above.
         a. If you purchase more than 4 days, the fee is $30 per day if pre-paid by the
             15th of previous month.
         b. If you purchase less than 4 days, the fee is $35 per day if pre-paid by the
             15th of previous month.
   3. Past the pre-pay deadline—the 15th of the previous month—all rates go up to $40
      per day unless you are a new Vendor.
4. New Vendors will be given their FIRST weekend for $60, that weekend being a
      consecutive Saturday and Sunday.
         a. * We also have special rates for the following groups:
                 i. $20/day: Young Entrepreneur: To qualify, these Vendors must be
                    under 18 and actively selling their products at the market. In other
                    words, it is the Young Entrepreneur’s business, not their parents’
                    business, and the Young Entrepreneur is required to be present at
                    all times.
                ii. $20/day: Not for Profit: Must be a 501(c)(3), and able to provide
                    proof.
               iii. $20/day: Artist Rate for Paintings: The artist must sell only paintings
                    and artwork suitable for hanging on walls. These works of art are
                    painted with a brush, spray can, etc. Mosaics are allowed if they
                    are placed on a canvas for hanging. The Bandera Market staff
                    holds 100% discretion as to who qualifies for this rate.

Becoming a Bandera Market Vendor
Application

In order to become a Vendor at Bandera Market, you must apply. Our application is
straightforward and serves to ensure that everyone is on the same page. For you, the
Vendor, this enables us to get to know you and thus better serve you. For us, it confirms
that we have a good mix of goods, produce, and products.

You will find the application form on our website under “Become a Vendor.” Here is the
direct link to the Vendor application page: https://www.banderamarket.com/become-a-
Vendor. We reply to applications each week, Monday through Thursday.

Please make sure to list all products that you intend to sell at the market on your
application. Only products we approve are allowed at the market. If you would like to
add more products than you initially listed, please contact us with your the request.

If you send in your application Friday through Sunday, please be patient. We are
preparing for or at the market during these days; therefore, we are unable to reply to
applications because we are focused on our Vendors and the success of the market.

If by chance, you are interested in coming on a Saturday or Sunday and applied as a
new Vendor on a Friday after 2 pm, please call us, as we will not be able to respond to
your application until the following Monday.

Also, please keep in mind that we do sell out often. However, if you call us and we have
space and you have already applied, then we will do our absolute best to accommodate
you as a “pop-up” Vendor.
Once you complete an application and we accept you as an established Vendor, you do
not need to reapply. To come back to the market following your first weekend (which is
not on your application), just let us know and we will send you an invoice for the new
dates that you send us. Simply send us a text message at 740-563-2274, call us at the
same number, email us info@banderamarket.com or tell the Market Coordinator at
check-in during one of the market days.

If it has been more than one year since you have applied to become a Vendor and have
not attended the market in over one year, we ask that you please reapply.

Communication

Direct communication is as critical as it is mutually beneficial for you, the Vendor, and
Bandera Market personnel. Therefore, to ensure smooth operations, we request that
you establish an open line of direct communication with Bandera Market directors right
away, so that we are able to communicate with you promptly and efficiently.

Our primary means of communication with our Vendors are 1) email, 2) text, 3) Phone
call or 4) via our established Private Vendor Page on Facebook found here: Vendors
Only - Bandera Market | Facebook or by searching “Vendors Only-Bandera Market.”

We use all four of these forms of direct communication methods. Please establish one
method or more for us to communicate directly, from the options below:

   1. Email. Please make sure that you add info@banderamarket.com &
      andria@banderamarket.com to your safe senders’ list in your email settings.
      Since we send mass emails, many servers will automatically route those emails
      into your spam file or block us all together. If you do not add us to the safe
      senders list for your email, you might miss important communications from us,
      including deadlines for discounts, valuable event information, including
      cancellations or time changes, among other things.

   2. Text. You may text us directly at 740-563-2274 and all Bandera Market staff will
      receive the message. One of us will get back to you as soon as possible.

   3. Telephone. Want to communicate with us by phone? We’d love to talk with you.
      You may call us at 740-563-2274 7 days a week 9 am- 6 pm. If we are unable to
      answer, please leave a message with the number where we can reach you or
      any other method by which you would like to communicate. One of our staff will
      return your call as soon as possible.

   Please keep in mind that we are at the market on the weekends and one Friday
   each month for a night market. If you call or email during Bandera Market Event
   hours, we may not be able to get back to you until the next business day.

   For emergencies, we ask that you please text us, so that we can easily glance at
   phone, read your message, and handle the issue while we are at the market.
4. Bandera Market Private Vendor Page: To find our Facebook Vendors group,
      please go to Facebook, then “Groups.” In the search bar, look for “Vendors Only-
      Bandera Market” and request to be added to our private page by answering all
      the group’s questions when you submit request. Or, you can just click here (while
      holding ctrl key): Vendors Only - Bandera Market | Facebook.

Canopies

As a Bandera Market Vendor, you are responsible for your own canopy or tent. We
require 10 x 10 canopies or smaller. Canopies bigger than 10 x 10 will incur an extra
fee.
We recommend buying a canopy with a flap in the middle where air can escape on
windy days.

Safety Requirement

We require 20-pound weights on each leg of your canopy or tent. Each weighted
leg must be secured—that means tied down with a bungee or rope.

We take the safety and security of our Vendors and customers very seriously, as does
the City of San Antonio and the State of Texas. On a windy day, if you do not have 20-
pound weights on each leg of your canopy or tent and they are not tied down, your
canopy or tent could literally fly away, and hurt someone or cause damages to other
Vendors’ sites.

Please think of your “neighbors” as well as Bandera Market shoppers when you
set-up your canopy/tent—and take these safety requirements as seriously just
like we do. We are all in this together. And together we will make Bandera Market
the best farmer’s market in all of Texas!

If we see that you do not have proper weights during set-up, we will not allow you to
complete your set up until you rectify this necessary Bandera Market regulation. If you
have not brought the required weights, you can easily resolve the situation by going
across the street to Lowe’s where you can buy 20-pound concrete bricks to secure your
canopy or tent.

If we see that you do not have the proper weights after set-up, then we will ask you to
put your canopy or tent down until you acquire the proper weights and secure your
canopy or tent.

We believe that this part of the set-up at Bandera Market will become second nature. If,
however, this issue occurs more than once, you will be subject to expulsion from the
market. Please understand: this is for the safety of all Vendors, customers, Bandera
Market personnel—and for you too.
We look forward to assisting you in any and all reasonable ways to help you and your
small business achieve success at Bandera Market.

If there is anything we can do to help you be more successful at our market, please do
not hesitate to contact one of our administrative staff members:

       Andria Lugo                                         Gilda Mitat-Del Valle
      740-563-2274                                          740-563-2274
Andria@banderamarket.com                                Info@banderamarket.com

                 We thank you for your interest in Bandera Market!
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