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Welcome to the CEF eDelivery Live Webinar for the PNR community - European ...
CEF eDelivery

Live Webinar for the PNR
community
Welcome to the CEF eDelivery Live Webinar for the PNR community - European ...
Agenda
         Welcome                                                      5'
         Ines Costa – DIGIT

  1      Introduction to the PNR Directive                            15'
         Christiana Aposkiti and María Duro Mansilla – DG HOME

  2      Introduction to CEF eDelivery                                20'
         Adrien Ferial – DIGIT

  3      Case study – Implementation of AS4 in the Netherlands        15'
         Mark van der Harst – Ministry of Justice and Security (NL)

  4      CEF eDelivery Service Offering                               15'
         Adrien Ferial – DIGIT

  5      Q&A                                                          20'
         All
Welcome to the CEF eDelivery Live Webinar for the PNR community - European ...
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Welcome to the CEF eDelivery Live Webinar for the PNR community - European ...
1
Introduction to the PNR Directive
Christiana Aposkiti and María Duro Mansilla – DG HOME
Welcome to the CEF eDelivery Live Webinar for the PNR community - European ...
Introduction to the PNR
Directive and the PNR
Implementing Decision

             CEF eDelivery Live Webinar for the PNR community, 27 March 2019
Christiana Aposkiti and María Duro Mansilla, European Commission, DG HOME D1
Overview

Introduction to the PNR Directive - (EU) 2016/681

The Directive’s transposition into national law

The PNR Implementing Decision - (EU) 2017/759
The PNR Directive: Key dates

                     To be        To be
      Adopted
                  transposed    reviewed
         on
                       by           by
     27.04.2016
                  25.05.2018   25.05.2020
PNR are ….

                        Used by the
  Collected by
                       authorities for
airlines for their
                     law enforcement
business needs
                         purposes
The Directive's key elements

 Purpose limitation: terrorism and
  serious crime

 Passenger Information Unit" (PIU) as
  key entity

 List of data elements

 Mandatory for extra-EU flights,
  optional for intra-EU flights

 Strong data protection safeguards
The role of the PIU

COLLECTING         PROCESSING         DISSEMINATIN
                                      G
                                       •   Proactively
                                       •   Upon request

                           Rules
                                           Competent
                                           Authorities

             PNR                       •   domestic
                                       •   international

                         Watchlists
         PIU
                                               PIU

                                       •   for action
                         Historical    •   for intel
Situation as of 27 March
2019
Commission implementing decision
(EU) 2017/759      Air carriers need to select from the
                   list in Annex and identify to the
                              Member States the common
                              protocol and data format that they
                              intend to use.

                             Establishes a list of data
                             formats and
                             transmission protocols to
                             be used by airlines when
                             transferring PNR data to
                             Member States
Implementing Decision: Key dates

                                  To be
      Adopted     Applicable
                                reviewed
         on
                                    by
     28.04.2017   28.04.2018
                               28.04.2021
A pragmatic balance …

                    Promotion
                     of open
                    standards

         State of
            the
         industry
Airlines can choose …
        Data formats
        • EDIFACT PNRGOV

        • XML PNRGOV

        • EDIFACT PAXLST (for API transferred separately)

        Protocols
        • IBM MQ

        • IATA Type B

        • AS4
Resources

 -   ICAO Convention
 -   Annex 9 – Facilitation
 -   API guidelines
 -   PNR guidelines
 -   PNR Directive
 -   PNR Implementation plan
 -   PNR Implementing Decision
 -   List of PIUs (OJEU)
 -   List of Competent Authorities (OJEU)
 -   API Directive
Thank you!

DG HOME D1 (Police Cooperation & Information Exchange)
European Commission
HOME-PNR@ec.europa.eu
2
Introduction to CEF eDelivery
Adrien Ferial – DIGIT
PNR Implementing
                                        • Directive (EU) 2016/681 requires the Commission to draw-
Act on the common                         up a list of common protocols and supported data
protocols and data                        formats to be used by air carriers when transferring
                                          passenger name record (PNR) data to Member States.
formats to be used by
air carriers when                       • The air carriers need to select from that list and identify to
                                          the Member States the common protocol and data format
transferring PNR data to                  that they intend to use.
Passenger Information
Units (28 April 2017)
                                           Transmission protocols for the transfer of
                                           PNR data:
Following Directive (EU)
                                           — IBM MQ;
2016/681 on the use of passenger           — IATA Type B;
name record (PNR) data for the
                                           — AS4 Profile of ebMS 3.0 Version 1.0, OASIS
                                           Standard, published on 23 January 2013.
prevention, detection, investigation       Implementation of AS4 according to the e-SENS AS4
and prosecution of terrorist offences      Profile developed by the e-SENS Large Scale Pilot,
                                           current identifier and version: ‘PR - AS4 - 1.10’. As from
and serious crime.                         2017, the Connecting Europe Facility will continue to
                                           maintain and improve these implementation guidelines.
The CEF building blocks are funded by the Connecting Europe Facility

                                                                        CEF Regulation
                                                                        The Connecting Europe Facility (CEF) is a regulation
                                                                        that defines how the Commission can finance
                                                                        support for the establishment of trans-European
                                                                        networks to reinforce an interconnected Europe.

     TRANSPORT                       CEF Digital
      €26.25bn                     Building blocks &
                                    Digital Service
                                                                       CEF Telecom Guidelines
                                    Infrastructures                    The CEF Telecom guidelines cover the specific
                                       €970 M *                        objectives and priorities as well as eligibility
                      TELECOM                                          criteria for funding of broadband networks and
                      (DG CNECT)                                       Digital Service Infrastructures (DSIs).

                                    Broadband
                                       €170 M
                                                                       CEF Work Programmes
                                                                       Translates the CEF Telecom Guidelines in
                                                                       general objectives and actions planned on a
                                                                       yearly basis.
           ENERGY
21          €5.85bn
                                                       * - 100 M Juncker Package
CEF enables the European Digital Transformation

1        Sectorial Projects       Justice, home affairs and                   Science and
                                                                                                        Business
                                                                                                                     Employment and
                                        citizens' rights                       Technology                              Social Rights

                           eJustice Portal             ODR                     Open Data                 BRIS               EESSI      etc.

2        Building Blocks
                                  IDENTIFY with

                                  eID
                                                         SIGN with

                                                         eSignature
                                                                                      EXCHANGE with

                                                                                      eDelivery
                                                                                                      INVOICE with

                                                                                                      eInvoicing
                                                                                                                      TRANSLATE with

                                                                                                                      eTranslation

                                                              Typically
                                                              'deployment' projects
3        Grants                                               at national level
                                                              (up to 75% of
                                                              eligible cost)

    22
The eDelivery Use-Case

        DOMAIN-
        NEUTRAL
        USE CASE
                    ORIGINAL SENDER                    FINAL RECIPIENT
                                        internet

                       Consumer
                       Protection     Procurement     Justice

      Examples of
        DOMAIN-
        SPECIFIC
       USE CASES
                        Complaints      Invoices      Claims
                        Exchange of   Exchange of   Exchange of
                        complaints     invoices       claims
eDelivery Messaging Infrastructure based on the 4-Corner Model
    Static discovery
                                                                                                                                         Required component
                                                                                                                                         Optional component

                                             ORIGINAL SENDER                                                                FINAL RECIPIENT

                                                               C1
                                      Party A       CORNER                                         C4    CORNER
                                                                                                                    Party B
Applications
   Layer

                  SENDER
                                      Backend                                                                        Backend             ADRESSEE

                                1 or                                                                                            1 or
                               several    NOTIFY                                                                   NOTIFY     several

                                                    CORNER     C2                                  C3    CORNER
Transport Layer
Messaging and

                                                                                                                               (Q)TSP
                             (Q)TSP                  SENDER                                             ADRESSEE

                                                                    SEND                 RECEIVE
                                                    Access                                              Access
                                 Connector                                                                          Connector
                  ADRESSEE                           Point                   AS4                         Point                            SENDER

                                                                           ACKNOWLEDGE
Networking
  Layer

                                                                           Internet
eDelivery workflow

1   Submit
    Sender sends message to sending AP

2   Send
    Sending AP processes message
    a) Validation and compression of the user
    message;
    b) Signing of the compressed message;
    c) Encryption of the signed compressed
    message.

3   Receive
    Receiving AP processes message
    a) Receives and decrypts the encrypted
    message;
    b) Verifies the sender’s signature;
    c) Decompresses the decrypted message;
    d) Validates the original user message;
    e) Sends the acknowledgement to the sending
    AP;
    f) Archives the user message.

4   Deliver
    recipient receives message from receiving AP
Why AS4?

                      General benefits
                          Specifications

                            Payloads

                        Message metadata

                             Security

                        Reliable messaging

                         Implementation

                          Configuration

           eDelivery AS4 Profile Specific Benefits

            eDelivery AS4 comparative Benefits
CEF eDelivery
specifications
                                          COMPONENT            KEY SPECIFICATIONS

The approach employed by eDelivery
is to promote the use of existing
                                              Access
                                                               eDelivery AS4 profile of the ebMS3/AS4 OASIS Standards
technical specifications and standards         Point
rather than to define new ones.

                                              Service          eDelivery Profile based on the OASIS BDXL Specification
                                             Metadata
The profiling work of eDelivery on         Locator (SML)       eDelivery ebCore Party ID Profile

these standards, i.e. constraining
configuration choices, is equally taken       Service
                                             Metadata          eDelivery Profile based on the OASIS BDX-SMP
on board. Even though eDelivery              Publisher     Specification
makes software available                      (SMP)

implementing these specifications, the
use of commercial software or other
Open Source software projects is also
possible.
More information: https://ec.europa.eu/inea/

                           CEF eDelivery Call 2019-1

        Call publication                       14 February 2019

        Deadline for the submission of          14 May 2019
        proposals                            (17:00 Brussels time)

        Budget                               Indicative 1 Million EUR

        Co-funding rate                               75%

        Indicative duration of the actions         18 months
eDelivery onboarding-race
                                                       COMMITMENT GATE
                                                                                            SET UP

               PROSPECTING              ELICIT                   DESIGN                     SELECT                DEPLOY                            OPERATE
 PHASE                                  requirements             eDelivery infrastructure   eDelivery solutions   eDelivery solutions               eDelivery solutions

               CyberSec                                          eHealth (AS4)              eTranslation / ELRC   eHealth (SMP)          ODR                       EU-CEG
CEF            DG CNECT                                          DG SANTE                   DGT                   DG SANTE               DG JUST                   DG SANTE
DSIs           ePayments                                                                                          EESSI                  eProcurement (*)          PNR (regulated)
               ECB                                                                                                DG EMPL                GROW | DIGIT              DG HOME
                                                                                                                                         BRIS                      e-Justice | eCodex
                                                                                                                                         DG JUST                   DG JUST
                                                                                                                                         ELRC
                                                                                                                                         DGT

               Customs Single Window    CISE                     TACHOnet                   ICS2                  DECIDE (upgrade)
Other          DG TAXUD                 DG MARE                  DG MOVE                    DG TAXUD              SG
Policy         ECRIS                    eTransport Docs          eEvidence                                        EPREL
               DG JUST                  DG MOVE                  DG JUST                                          DG ENER
Projects
               Maritime Single Window   NIVA project             IRI                                              EUDAMED 3
               DG MOVE                  REA/AGRI/CNECT NEW       DG JUST                                          DG GROW
               Central Clearance
               Import DG TAXUD
               IRMA
               DG HOME
               e-enforcement academy
               DG JUST
               IMI
               DG GROW
               Inland Waterway
               Transport DG MOVE
               FLUX TL
               DG MARE           NEW
Member         X-Road                                            Utdataprojektet                                  e-Impact               NOBLE project                PEPPOL
                                                                                            TOOP (once-only)
               NIIS              NEW                             DIGG                                             (CEF Transport)
State                                                                                                                                    (Postal Services)            (upgrade to AS4)
                                                                                            Development of NL     e-Boks
led projects                                                                                                                             Slovenia Supreme             iADAATPA
                                                                                            eDelivery gateway     Nets and PostNord
(including                                                                                  Logius.nl                                    Court's communications       Pangeanic’s
CEF grants)                                                                                                                              Laurentius                   consortium

Other          European Data            Parliamentary Q +        European Citizens'                               CIxP                                                ENTSOG
               Protection Supervisor    Trialogue + OP           Initiative                                       The European Council                                (Gas operators)
institutions
               European Aviation        Parliament               European Union                                   eDocX2017
               Safety Agency            SafeSeaNet               Agency for Railways                              DG HOME (EMCDDA)
               European Anti-Fraud      EMSA              NEW    European Chemicals
               Office                                            Agency
               Eurojust

               IMMC                                                                                                                         (*) Also part of PEPPOL
               Parliament        NEW
Roadmap to deploy CEF eDelivery
                        Domain Owner                                           Participants in eDelivery Messaging Infrastructure

            ELICIT                 DESIGN             SELECT                DEPLOY                       INTEGRATE                     OPERATE
 PHASE
            requirements           eDelivery          eDelivery             eDelivery                                                  eDelivery
                                   infrastructure     solutions             solutions         with backend(s)      with partners       solutions

                Technical           Documentation      List of Software                                               Connectivity
                                                                              Service Desk                                               Service Desk
              Specifications        (COD, SOD, … )         solutions                                                    Testing
                                                                              Training and                                               CEF eDelivery
               Onboarding        Design message         SML Service
                                                                              deployment                                                  Community
CEF TEAM                         exchange model
             Self-Assessment
                                                         PKI Service
                   tool

                                                      Open source                                                                      Open source
                                 Design discovery
                                        model           Assess OSS
                  Attend                  •              projects                                                                          Hosting
YOUR TEAM       workshops                                                                         Integrate with                              •
                                  Design security
                     •                                   Customise/                                  eDelivery                           Maintenance
                                        model          extend solution
              Complete self-                                                                       Access Point       Participate in
               assessment                 •                                      Deploy                  •            Connectivity
                   tool          Design integration   Commercial solution      components             Perform            testing       Commercial solution
                     •                approach                                      •               Integration              •
                                                       Assess Vendors                                                                      Hosting
                 Identify                 •                                     Configure             testing         Perform Pre-
                                                                                                                                              •
                 business        Participate in the     Buy solution           components                •             production
                                                                                                                                            Fees
              requirements        writing of a SDD                                                 Perform Pre-          testing
                     •                                Custom built                                  production                         Custom built
                                          •
                Carry out                                                                             testing
             feasibility study     PoC (optional)                                                                                          Hosting
                                                        Build solution                                                                        •
                                                                                                                                         Maintenance
3
Case study – Implementation of
AS4 in the Netherlands
Mark van der Harst – Ministry of Justice and Security (NL)
Case study – Implementation of
    AS4 in the Netherlands
Steps to get connected

• Technical PHASE
  – Gathering and providing information (AS4 Connectivity kit)
  – Getting messages send from C1 to C4
• Functional PHASE
  – Analyse the contents of the PNR data
  – Check PNR for completeness (Characteristics)
• Go Live
Technical PHASE

• AS4 Connectivity kit (contents)
   – Introduction AS4
   – AS4 key elements
      •   Party
      •   Service
      •   Actions
      •   ConversationId
      •   Payload
   – Infrastructure
   – Connectivity forms (exchange certificates and end-points)
Example AS4 key elements
•    Party
The party information of the sending and receiving party:
Type:        urn:oasis:names:tc:ebcore:partyid-type:iata - Party type for the connecting carrier
             urn:osb:oin - Party type for MemberstatePNR system
ID:          For the carrier this is the 2 character IATA airline code.
             NL – Party id of MemberstatePNR system

•    Service
The service on which carriers interact with MemberstatePNR system:
Type:        urn:ebv:services
Service:     SupplyTravelData:1:0

•    Actions & Roles
The actions available on the SupplyTravelData service. Each action defines the roles involved in the interaction:
Action:      SupplyTravelData - Used when sending pushes to MemberstatePNR system
                           SupplierTravelData - Role of sending party = carrier
                           ReceiverTravelData - Role of receiving party = MemberstatePNR system

             RequestTravelData – Used when GOVREQ request for travel data is initiated by MemberstatePNR system
                        RequestorTravelData - Role of requesting party = MemberstatePNR system
                        SupplierTravelData - Role of sending party = carrier

Agreements are not used yet
Technical PHASE
Example Pmode (1)
Example Pmode (2)
Example Pmode (3)
Functional PHASE

• Analyse the contents of the PNR data

• Check PNR for completeness (Example Characteristics)
      Booking details
                              Change in the number of passengers in booking
                              Travel agency code
      Contact information
                              Contact address
                              Email
                              Telephone number
      Itinerary
                              Final destination
                              First departure location
                              Seat
      Luggage information
                              Number of bags
                              Number of bags opposite movement
                              Security number
                              Total weight luggage
      Personal details
                              Date of birth
                              First name
                              Last name
Access Points

•   Domibus
•   Axway B2Bi
•   IBM Datapower
•   Microsoft BizTalk with AS4 adapter
Challenges

• Configuration of the Certificates and CA’s
      – Like client server authentication

• Configuration of the Access Points
      – Like actions/service/roles etc.
Go live

Questions?
4
CEF eDelivery Service offering
Adrien Ferial – DIGIT
CEF eDelivery Service offering
  SOFTWARE                                                          OPERATIONS SERVICES                                                    STAKEHOLDER MANAGEMENT SERVICES

     Sample
    software                                                                                                                               Onboarding                     Community
                                             Managed                         Testing                     Supporting
 maintained by                                                                                                                             services (for                  management
                                             services                        services                     services
  the EC (with                                                                                                                            stakeholders)                    services
documentation)

 Access Point (AP)                            Public Key                                                   Training &                     Self-assessment tool               Developers
                                                                         Connectivity testing
                                         Infrastructure (PKI)                                             Deployment                       (reuse approach)                  Community
 Service Metadata
 Publisher (SMP)
 Service Metadata                          Service Metadata                                                                               Onboarding of new
                                                                                                          Service Desk
  Locator (SML)                             Locator (SML)                Conformance testing                                                stakeholders

                                                                                                                                        STANDARDS
                                                 (example) TECHNICAL SPECS OF EU-WIDE INITIATIVES
                                                                                                                                          OF ESOs
  Available

  Coming soon                               Access point            SMP                   SML          Security control                  Connector
                                           specifications       specifications        specifications      guidance                      specification

              Service offering                                  Service Level                               eLearning, videos,                                   CEF Digital platform
              Description (SoD)                                 Arrangements (SLA)                          success stories                                      CEF eDelivery service offering,
              All services are described in an SoD              Documents that describe                     Some services feature multimedia                     and more about the building
              describing its purpose, the users for             Service Level Targets to be                 such as eLearnings, instructional                    block, can be found online
              which it is for, its benefits and the             reached when delivering                     videos or success stories to help
              process to obtain it                              Building Block Services.                    grasp what the service is about                        CEF Digital >
Operations services

Managed services                                                                         Back to Service offering >

OBJECTIVE OF THE SERVICE
                                                                                         USERS
Sample software centrally hosted and managed by the EC, based on sample
                                                                                         Policy Domains
implementations that are based on technical specifications of CEF eDelivery.

The European Commission develops, maintains and provides software as a service for the
following components of a CEF eDelivery solution:
• Public Key Infrastructure (PKI)                                                        STATUS
• Service Metadata Locator (SML)                                                                       Service

                                                                                                       Documentation
These services facilitate the re-use of CEF eDelivery by different Policy Domains.

                                                                                         More info

                                                                                           CEF Digital                >

  BENEFITS
  • Reduced cost of hosting the service, which is sustained by the European Commission
  • Full support by the European Commission                                              Get started
  • Defined and agreed Service Levels
                                                                                           Contact us                 >
Operations services / Testing service

Connectivity testing                                                                                                  Back to Service offering >

OBJECTIVE OF THE SERVICE
                                                                                                                      USERS
Test if a newly installed AS4 Access Point, conformant with the CEF eDelivery
                                                                                                                      Software Providers
specifications, can successfully communicate with the sample AS4 Access Point hosted by
the European Commission. If successful, these tests confirm that the new Access Point is                              Service Providers

in all likelihood correctly deployed and configured.

The CEF Support Team facilitates the Connectivity Testing by making available a sample                                STATUS
AS4 Access Point in a cloud environment, as well as providing guidelines and support                                                Service
during the testing process.
                                                                                                                                    Documentation

                                                                                                                      More info

                                                                                                                        CEF Digital                >

  BENEFITS
  • Confirm that newly deployed AS4 Access Points can successfully communicate with a neutral organization i.e. the
    sample Access Point of the European Commission;
                                                                                                                      Get started
  • Testing anywhere at anytime
  • Testing supported by professional staff of the European Commission                                                  Contact us                 >
Operations services / Testing service

Conformance testing                                                                                               Back to Service offering >

OBJECTIVE OF THE SERVICE
                                                                                                                  USERS
Verify that an implementation of the CEF eDelivery Access Point and SMP specifications, a
                                                                                                                  Software Providers
software package either commercial or Open Source, conforms to the specifications of the
CEF eDelivery Access Point.                                                                                       Service Providers

The following specifications are tested within the scope of this service:
•   eDelivery AS4 Profile                                                                                         STATUS
•   eDelivery SMP Profile                                                                                                       Service
The CEF eDelivery Team provides ready to use test cases, a testing platform, and supports                                       Documentation
the users of the CEF eDelivery Conformance Testing service during the entire testing
process.

                                                                                                                  More info

                                                                                                                    CEF Digital                >

    BENEFITS
    • Confirm and assure your users/customers that your software package or implementation of the CEF eDelivery
      Access Point conforms to the CEF eDelivery specifications
                                                                                                                  Get started
    • Testing anywhere at anytime
    • Testing supported by professional staff of the European Commission                                            Contact us                 >
More information on CEF Digital

eDelivery AS4 conformant solutions             Conformant Solutions >

                                     Domibus
                                     Flame
                                     Holodeck
                                     IBM
                                     Laurentius
                                     Mendelson
                                     RSSBus
                                     iFenix
                                     Axway
                                     EESSI AS4.NET
                                     eefacta Server
                                     Bizbrains
                                     Edicom Asx server
                                     Navitasoft
                                     Data Interchange
                                     SEEBURGER
                                     B2BRouter
                                                                                Conformant
                                     DCS EIP
                                                                                Ongoing
                                     ADES
                                     Integration cloud
Software

Sample software maintained by the EC                                                        Back to Service offering >

OBJECTIVE OF THE SERVICE
                                                                                            USERS
Standard software implementations of the technical specifications of CEF eDelivery. The
European Commission maintains and develops sample software that is openly available to      Software Providers

be re-used. The following components of a CEF eDelivery solution are provided:              Service Providers

• Access Point                                                                              Policy Domains
• Service Metadata Publisher (SMP)
• Service Metadata Locator (SML)                                                            STATUS
                                                                                                          Service
Through the "Operational Management Board", CEF eDelivery stakeholders define the
evolution of these solutions, by suggesting features that are then developed by the CEF's                 Documentation

team.

                                                                                            More info

                                                                                              CEF Digital                >

  BENEFITS
  • Released under an open source license
  • Viable solutions for use in production environment                                      Get started
  • Fully supported by the European Commission
  • Based on market-driven technical specifications
                                                                                              Contact us                 >
Operations services

Supporting services                                                                                                     Back to Service offering >

OBJECTIVE OF THE SERVICE
                                                                                                                        USERS
The CEF eDelivery team offers:
                                                                                                                        Policy Domains

•   Service Desk – a Single Point of Contact (SPOC) to address questions, incidents,                                    Software Providers

    requests and changes reported by the Users with regards to the CEF eDelivery service                                Service Providers

    offering.
•   Training and deployment support - Training sessions about the technical                                             STATUS
    specifications underpinning the components of CEF eDelivery, the services offered by                                              Service
    the Commission and its sample implementations, and interactive sessions to support in
    the deployment of the solution.                                                                                                   Documentation

                                                                                                                        More info

                                                                                                                          CEF Digital                >

    BENEFITS
    • Day to day monitoring and business hours (8 am – 6 pm CET) service to maintain a high-level of availability and
      capacity of the CEF eDelivery Managed Services
                                                                                                                        Get started
    • Proactive incident detection and resolution
    • Increased autonomy of the Public Administration in handling and maintaining the CEF eDelivery components            Contact us                 >
Stakeholder management services

Onboarding services                                                                                                        Back to Service offering >

OBJECTIVE OF THE SERVICE
                                                                                                                           USERS
CEF offers onboarding services for new projects interested in re-using CEF eDelivery:
                                                                                                                           Service Providers

•   Self-assessment tool - a survey that maps the requirements of the users to the CEF                                     Policy Domains

    eDelivery Service Offering. During the self-assessment, users assign different scores to
    the relevant requirements of their business system and the eDelivery messaging
    infrastructure. Based on the answers provided, the tool calculates how CEF eDelivery                                   STATUS
    can help users achieve their goals by indicating which services provided by CEF                                                      Service
    eDelivery will allow them to meet their specified needs and requirements.
•   Onboarding of new stakeholders – A direct contact point for all policy domains                                                       Documentation

    interested in re-using CEF eDelivery, that will facilitate the understanding, adoption and
    deployment of the solutions.
                                                                                                                           More info

                                                                                                                             CEF Digital                >

    BENEFITS
    • Business-driven and time-efficient assessment
    • Comparability – the self-assessment tool provides a benchmarking with use cases of other projects already re-using   Get started
      CEF eDelivery
    • Direct and easy contact with the CEF eDelivery technical teams, through the onboarding services                        Contact us                 >
Stakeholder management services

Community management                                                                      Back to Service offering >

OBJECTIVE OF THE SERVICE
                                                                                          USERS
Develop, expand and engage with a community of developers contributing to the evolution
                                                                                          Developers
of CEF eDelivery’s open source sample implementations.

Among the 5 components that the CEF eDelivery team develops, CEF manages an online
community of developers interested in contributing to the code of the sample
implementations.                                                                          STATUS
                                                                                                        Service

                                                                                                        Documentation

                                                                                          More info

                                                                                            CEF Digital                >

  BENEFITS
  • Cost effective development
  • Wide set of skills                                                                    Get started
  • Faster response to emerging requirements
                                                                                            Contact us                 >
5
Q&A
All
Find out more on CEF Digital
ec.europa.eu/cefdigital

                                           #BIG
                                      REUSE
                               Contact us
                                        CEF-BUILDING-BLOCKS@ec.europa.eu

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