WIND 2021 - January 31 - February 4, 2021 Renaissance Orlando Sea World - Windstorm Insurance ...
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@WIND2021 WIND 2021 January 31 - February 4, 2021 Renaissance Orlando Sea World REGISTRATION GUIDE
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Is a professional membership association
and annual conference, founded in 1999, to
offer education and industry insight to
representatives from all facets of the
property and windstorm insurance claims
industry.
We are the only member association to bring
together both defense and policyholder
professionals to connect, learn, and engage
on important topics in the industry.
WIND’s mission is to foster cooperation
among windstorm insurance professionals
regarding the application of insurance and
claims practices through education, training,
and the encouragement of high ethical
REGISTER NOW standards of conduct and professionalism
at events.windnetwork.com among its members.
813.983.WIND
WIND Conference attendees are
comprised from all facets of the
windstorm claims industry, including
those whose day-to-day responsibilities
are directed toward windstorm and
property insurance issues. You'll meet
senior to mid-level claims professionals,
such as independent claims adjusters,
staff and company adjusters, and
attorneys representing both sides.
Claims adjusters (company, independent, public)
Claims investigators
Claims supervisors
Insurance Carrier personnel
Engineers
Forensic Accountants
General Contractors
Restoration and Construction Consultants
Mediators
Property insurance umpires
Industry consultants
Industry service providers
Governmental agency employees
Vendors
And more
events.windnetwork.com
WIND 2021 will be a jam-packed three days of
professional development, continuing education,
and networking events. New this year is a virtual W
I
registration option!
N
You are invited to join a dynamic group of property
and windstorm claims professionals at the 22nd
Annual Windstorm Insurance Network Conference,
January 31 - February 4, 2021, at the Renaissance
Orlando Sea World.
D
Mingle, network, and discuss current trends, hot
topics, and recent developments in windstorm and
property insurance claims. PLUS, earn a year's 2
0
worth of continuing education credits during this
three-day event!
Nowhere else can you connect, learn, and engage
with representatives from both sides of the
2
industry. That is what sets apart and makes the
Windstorm Insurance Conference so unique. 1
events.windnetwork.com
TER events.windnetwork.com
REGIS
NOW
Network with property insurance claims professionals
(Last year, we had 1350 attend!)
Earn a year's worth of CE/CLE credits in all 50 states (where
applicable) in just three days
Make connections and mingle with industry influencers
Pay affordable registration fees
Attend four nightly networking events
Stay current with more than 25+ breakout sessions on industry hot
topics
Get credentialed with NFIP Adjuster Flood, WIND Appraiser, and
WIND Umpire Certification
Enhance your claims software expertise with Simsol, Symbility, and
Xactimate trainings
See the latest industry products and services from WIND partner
companies
Play "golf", eat, drink, and network at the WIND TopGolf
Charity Tournament OR regular golf at Falcon's Fire Golf
Club
TER events.windnetwork.com
REGIS
NOW
As always, the Annual WIND Conference strives to offer a year's
worth of continuing education credits during our three-day event.
WIND has partnered with CEU Institute to offer CE, CLE, and CPE
credit for the following licenses and jurisdictions for up to 16.0
hours as determined by each Board:
Adjusters: National adjuster (independent, staff, and public
adjuster) credits
Agents: FL and TX accreditation
Attorneys: National accreditation for all states
General Contractors: FL, GA, TX accreditation
Engineers: FL, GA, TX accreditation
Certificates of completion will be provided approximately 30 days
after the conference to those who comply with our attendance
verification processes.
Learn more about state CE offerings here:
http://ceuinstitute.net/state-ce-requirements
Questions? Please contact WIND's CE Provider:
CEU Institute at 407.324.0500
events.windnetwork.com
Admiral Thad Allen retired from the Coast Guard
in 2010 as the 23rd Commandant. He currently
serves as the James Tyler Chair at
the Loy Institute for Leadership at the US Coast
Guard Academy. He is also a
Senior Executive Advisor at Booz Allen Hamilton
and HudsonAnalytix where he
supports government and commercial clients in
cybersecurity, maritime
security, navigation systems, emergency response,
and crisis leadership. He is
a nationally recognized expert in disaster response
and an advisor to
government leaders on creating a unity of effort and
governing structures to
address complex problems.
"The Hurricane Man"
Josh Morgerman
Joshua Morgerman is an American
businessman, storm chaser, and TV personality
best known for his multitude of tropical cyclone
chases. Born in 1970, he
developed an interest in meteorology at an early
age. After graduating from
Harvard University in 1992, he co-founded the
digital advertising company
Symblaze in 1999.
events.windnetwork.com
WIND is working on a virtual option
for a limited number of attendees in
the certification classes. In order to
be one of those allowed to attend
virtually, you must seek a waiver
from in person participation by
completing a waiver request. You will
be notified as to whether your
request is granted.
WIND Umpire Certification Program
A training program for property insurance umpires,
the WIND Umpire Certification Program is the first
curriculum devoted to training professionals who
serve as umpires in property insurance appraisals.
The program is a valuable tool for those wanting to
further their understanding of the appraisal
WIND Umpire Certification: process. Upon completion of the four-hour
Wednesday, February 3, 2021 program, professionals are eligible to further their
Part 1 - 10:30 am - 12:15 pm
credentials by becoming a WIND Certified Umpire
Part 2 - 1:30 - 3:15 pm
by successfully meeting the strict guidelines and
criteria established by WIND.
WIND Appraiser Certification Program
A training program for property insurance
appraisers, the WIND Appraiser Certification
Program seeks to enhance the professionalism and
ethics of property insurance appraisers. Upon
completion of the four-hour program, professionals
are eligible to further their credentials by becoming WIND Appraiser Certification:
a WIND Certified Appraiser by successfully meeting Thursday, February 4
Part 1 - 8:30 - 10:15 am
the strict guidelines and criteria established by Part 2 - 10:30 - 12:15 pm
WIND.
events.windnetwork.com
President's Reception
Sunday, January 31, 2021
6 - 7:30 pm
Join us for drinks and appetizers at a casual meet and greet
networking event.
Grand Opening Welcome Reception
Monday, February 1, 2021
5 - 7 pm
As the Expo opens, come, meet, and mingle for happy hour
with attendees and our WIND 2021 Exhibitor partners. Learn
about the latest products and services geared to the property
windstorm insurance claims industry.
Expo Reception
Tuesday, February 2, 2021
5:30 - 7:30 pm
Join colleagues in the WIND expo reception. Strolling
entertainment will set the stage for the evening's event
featuring cocktails and light appetizers.
WIND Theme Party
Wednesday, February 3, 2021
Join us for an epic night of heavy hors d'oeuvres, drinks,
games, and prizes.
IN N
PE R S O
The annual WIND Conference is the most value-packed meeting in the property and
windstorm insurance claims industry. WIND's registration fee offers the most "bang for
your buck" and one of the most affordable registration rates to be found.
WIND 2021 registration fees include: events.windnetwork.com
Attendance at all General Sessions
Attendance at CE workshop breakout sessions
Adjuster and Attorney CE/CLE credits in all 50 states (where applicable)
Numerous continuing education credits for multiple professional disciplines
Three days of group food and beverage functions: breakfasts, breaks, lunches
Four cocktail receptions
Entrance to the WIND Expo Trade Show
REGISTRATION FEES - IN PERSON CONFERENCE
Member: Early $525 thru 11/20/20 & Late $625 thru 1/30/21
Non-Member: Early $625 thru 11/20/20 & Late $725 thru 1/30/21
Non-Member + Membership: Early Only $600 thru 11/20/20
Join WIND for one year in this one-step and receive the discounted member registration
rate.
Faculty Presenters: $375
For WIND 2021 workshop presenters. Presenters must enter a discount code provided to
them to receive this special rate.
Spouse: $375
Good only for food and beverage functions and the morning keynote speakers. Full
registration is required to attend workshops, earn CE credits, and receive conference
materials. Note, the spouse registration category cannot be used for co-workers or any
work-associated friends or individuals. Spouse registrants will be verified and receive a
special color-coded name badge designated for entry into the food and beverage functions,
as well as the keynote speakers Tuesday and Wednesday mornings.
Cancellation Policy: Full refunds (less a $100 processing charge and any applicable credit card fees) will be made for cancellations
received by December 18, 2020. No refunds will be made after this date. A request for cancellations must be submitted in writing
via email to meetingplanner@windnetwork.com. Registrants who are unable to attend may send a substitute, change registration
to our virtual option, or upon approval, may credit their registration to the 2022 WIND conference.U A L
VIRT
The annual WIND Conference is being offered in a Virtual format for anyone who is
unable to travel and meet with us in person. Workshop sessions will be live streamed
and available for selection through the Virtual Registration track. Virtual registration can
be transferred to In-Person at any time and the fee paid credited towards the In Person
fee.
WIND 2021 registration fee includes: events.windnetwork.com
Attendance at General Sessions
Attendance at CE workshop breakout sessions (2,4, or 6 workshop options to choose
from at each breakout session time period)
Adjuster and Attorney CE/CLE credits in all 50 states (where applicable)
Continuing education credits for multiple professional disciplines
Q&A for live sessions
Virtual connection opportunities with other attendees
Gaming and prizes for engagement
REGISTRATION FEES - VIRTUAL CONFERENCE
Member: Early $275 thru 10/1/20 & Late $375 thru 1/30/21
Non-Member: Early $375 thru 10/01/20 & Late $475 thru 1/30/21
Cancellation Policy: Full refunds (less a $100 processing charge and any applicable credit card fees) will be made for cancellations
received by December 18, 2020. No refunds will be made aft after
f er this date. A request for cancellations must be submitted in writing via
ft
email to meetingplanner@windnetwork.com. Registrants may change their registration without penalty to our in person option and
pay the balance.WIND 2021 TopGolf
Charity Tournament
Monday, Feb. 1, 2021
At TopGolf, everyone is a golfer, no
experience is required. TopGolf is an
unforgettable experience of networking
and fun with competitive golf games,
climate-controlled playing "bays" similar
to a bowling lane, food and drinks, Sponsorship opportunities are available and were
connecting areas and multi-media created with your networking in mind. Player
showcase of TVs, music, and more that registration and TopGolf sponsor packages will be
open in October.
will make you feel like you're at a party on
a golf driving range.
WIND 2021 Golf Tournament
Monday, Feb. 1, 2021
For those of you who enjoy the
traditional game of golf on a
beautiful course, we will offer this
event option as well.IN-PERSON
IIN
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5:00 – 6:00 pm 10:15 am - 12:00 pm
Early Registration Breakout Workshop Sessions:
T1 5-Hr. FL Law & Ethics: Curing the Epidemic of
6:00 - 7:30 pm Unlicensed Fraudulent Claims (Part 1 of 3)
President’s Reception n T2 Florida Building Code Update
T3 CSI: Michael - A Mexico Beach Case Study of Hurricane
Wind & Storm Surge Claims
T4 Effectively Mediating the First Party Property Cases by
11:30 am – 4:00 pm Video Conference
WIND TopGolf Event w/lunch OR Regular Golf T5 Gulf Coast Case Law Update
T6 Negotiating a Flood Claim
12:00 pm T7 Older Structure & Hidden Risk
Registration Open T8 Presentation of Expert Witness Testimony at Trial
1:00 - 3:00 pm 12:00 - 1:15 pm
Software Workshop Sessions: Networking Luncheon
M1 Simsol – Part 1
M2 Symbility – Part 1 1:15 - 3:00 pm
Breakout Workshop Sessions:
3:00 - 5:00 pm T9 5-Hr. FL Law & Ethics: 2021 Case Law & Legislative
Software Workshop Sessions: Update (Part 2 of 3)
M3 Simsol – Part 2 T10 Avoiding the Numbers Game: Calculating the Loss
M4 Symbility – Part 2 T11 Communication Strategies for Success
T12 COVID-19: A Deep Dive into Coverage & Issues
4:30 – 5:00 pm Affecting Recovery for BI Losses
WIND Faculty Meeting T13 Hurricane Loss Challenges: Coverage, Adjusting,
Engineering, & Building Codes Issues
5:00 - 7:00 pm T14 Large Loss: Window & Door Assessment
Expo Open - Grand Opening Welcome Receptionn T15 Policy Construction, Interpretation, & Application in
Daily Claims Handling - Back to Basics
T16 The Changing Appraisal Landscape: What are the Top
Trends?
7:00 am
Registration Open 3:00 - 3:30 pm
Gathering Break in Expo Hall
7:30 - 8:30 am
Continental Breakfast in Expo Hall 3:30 - 5:15 pm
Breakout Workshop Sessions:
7:30 am - 4:00 pm T17 5-Hr. FL Law & Ethics: Playing by the Rules:
WIND Expo Hall Open Understanding the Insurance Code (Part 3 of 3)
T18 Appraisal: The Good, Bad, and Disinterested - A
8:30 - 9:45 am Practical & Legal Analysis
General Session T19 Adventures in Insurance Land: A Journey Down the
8:30 - 8:45 am - Welcome Fraud Rabbit Hole
8:45 - 9:45 am T20 Claims Handling Across State Lines
Keynote Speaker: Admiral Thad Allen T21 Engineering Review of Apparent Settlement
Problems: Is it Really Settlement or Another Cause?
9:45 - 10:15 am T22 Recent Trends in First Party Bad Faith Actions
Gathering Break in Expo Hall T23 Understanding & Adjusting Business Income Claims
n T24 Wind Damage to Commercial Flat Roofing Systems,
Identification, Testing, & Estimating
G I S T ER
RE 5:30 - 7:30 pm
Expo Reception3
NOWIN-PERSON
IIN
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N-P N AGENDA
-PPEEERRRSSSOOON AGGEEEN
NDDDA
N A
7:30 - 8:30 am 3:45 - 5:30 pm
Continental Breakfast in WIND Expo Hall Breakout Workshop Sessions:
W17 Appraisal: The Good, Bad, and Disinterested - A
7:30 am - 2:00 pm Practical & Legal Analysis
WIND Expo Hall Open W18 2021 Case Law & Legislative Update
W19 Adventures in Insurance Land: A Journey Down the
WIND Registration Open Fraud Rabbit Hole
W20 Effectively Mediating the First Party Property Cases
8:30 - 10:00 am by Video Conference
General Session W21 Engineering Review of Apparent Settlement
8:30 - 9:00 am Problems
WIND Business Meeting W22 Recent Trends in First Party Bad Faith Actions
9:00 - 10:00 am W23 The Changing Appraisal Landscape: What are the
Keynote Speaker: Josh Morgerman Top Trends?
W24 Xactimate
10:00 - 10:30 am
Gathering Break in Expo Hall 6:30 - 10:30 pm
WIND Theme Party
10:30 am - 12:15 pm
Breakout Workshop Sessions:
W1 Florida Building Code Update
W2 Claims Handling Across State Lines
W3 CSI: Michael - A Mexico Beach Case Study of 7:30 - 8:30 am
Hurricane Wind & Storm Surge Claims Continental Breakfast
W4 Gulf Coast Case Law Update
W5 Large Loss: Window & Door Assessment 8:30 am - 4:30 pm
W6 Older Structure & Hidden Risk TH1 NFIP
W7 WIND Umpire Certification (Part 1 of 2)
W8 WIND Umpire RE-Certification (Part 1of 2) 8:30 - 10:15 am
Breakout Workshop Sessions:
12:15 - 1:30 pm TH2 WIND Appraiser Certification (Part 1 of 2)
Networking Luncheon TH3 WIND Appraiser RE-Certification (Part 1 of 2)
TH4 Avoiding the Numbers Game: Calculating the Loss
1:30 - 3:15 pm TH5 Hurricane Loss Challenges: Coverage, Adjusting,
Breakout Workshop Sessions: Engineering, & Building Codes Issues
W9 Communication Strategies for Success
W10 Curing the Epidemic of Unlicensed Fraudulent 10:15 - 10:30 am
Claim Activity Networking Break
W11 Policy Construction, Interpretation, & Application in
Daily Claims Handling - Back to Basics 10:30 am - 12:15 pm
W12 Presentation of Expert Witness Testimony at Trial Breakout Workshop Sessions:
W13 WIND Umpire Certification (Part 2 of 2) TH6 WIND Appraiser Certification (Part 2 of 2)
W14 WIND Umpire RE-Certification (Part 2of 2) TH7 WIND Appraiser RE-Certification (Part 2 of 2)
W15 Understanding & Adjusting Business Income Claims TH8 COVID-19: A Deep Dive into Coverage & Issues
W16 Wind Damage to Commercial Flat Roofing Systems, Affecting Recovery for BI Losses
Identification, Testing, & Estimating TH9 Negotiating a Flood Claim
3:15 - 3:45 pm End of WIND 2021
Gathering Break**WIND is working on a virtual option for a limited
VIRTUAL number of attendees in the certification classes. To be
one of those allowed to attend virtually, you must seek a
waiver from in-person participation by completing a
AGENDA waiver request. You will be notified if your request is
granted.
8:30 - 8:45 am - General Session - Welcome 10:30 am - 12:15 pm
8:45 - 9:45 am Virtual Breakout Workshop Sessions:
Keynote Speaker: Admiral Thad Allen W1v Claims Handling Across State Lines
W2v Gulf Coast Case Law Update
9:45 - 10:15 am Break W3v Large Loss: Window & Door Assessment
n W4v Older Structure & Hidden Risk
10:15 am - 12:00 pm **W5v WIND Umpire Certification (Part 1 of 2)
Virtual Breakout Workshop Sessions: **W6v WIND Umpire RE-Certification (Part 1of 2)
T1v 5-Hr. FL Law & Ethics: Curing the Epidemic of 12:15 - 1:30 pm
Unlicensed Fraudulent Claims (Part 1 of 3) Lunch Break
T2v Florida Building Code Update
T3v CSI: Michael - A Mexico Beach Case Study of 1:30 - 3:15 pm
Hurricane Wind & Storm Surge Claims Virtual Breakout Workshop Sessions:
T4v Negotiating a Flood Claim W7v Communication Strategies for Success
W8v Policy Construction, Interpretation, & Application
12:00 - 1:15 pm Lunch Break in Daily Claims Handling - Back to Basics
W9v Presentation of Expert Witness Testimony at Trial
1:15 - 3:00 pm **W10v WIND Umpire Certification (Part 2 of 2)
Virtual Breakout Workshop Sessions: **W11v WIND Umpire RE-Certification (Part 2of 2)
T5v 5-Hr. FL Law & Ethics: 2021 Case Law & Legislative W12v Understanding & Adjusting Business Income
Update (Part 2 of 3) Claims
T6v Avoiding the Numbers Game: Calculating the Loss
T7v COVID-19: A Deep Dive into Coverage & Issues 3:15 - 3:45 pm
Affecting Recovery for BI Losses Break
T8v Hurricane Loss Challenges: Coverage, Adjusting,
Engineering, & Building Codes Issues 3:45 - 5:30 pm
Virtual Breakout Workshop Sessions:
3:00 - 3:30 pm Break W13v Effectively Mediating the First Party Property
Cases by Video Conference
W14v Engineering Review of Apparent Settlement
3:30 - 5:15 pm Problems
Virtual Breakout Workshop Sessions: W15v Recent Trends in First Party Bad Faith Actions
T9v 5-Hr. FL Law & Ethics: Playing by the Rules: W16v The Changing Appraisal Landscape: What are the
Understanding the Insurance Code (Part 3 of 3) Top Trends?
T10v Appraisal: The Good, Bad, and Disinterested - A
Practical & Legal Analysis
T11v Adventures in Insurance Land: A Journey Down the
Fraud Rabbit Hole 8:30 - 10:15 am
T12v Wind Damage to Commercial Flat Roofing Systems, Virtual Breakout Workshop Sessions:
Identification, Testing, & Estimating **TH1v WIND Appraiser Certification (Part 1 of 2)
**TH2v WIND Appraiser RE-Certification (Part 1 of 2)
10:15 - 10:30 am
Break
9:00 - 10:00 am
Keynote Speaker: Josh Morgerman 10:30 am - 12:15 pm
Virtual Breakout Workshop Sessions:
10:00 - 10:30 am Break **TH3v WIND Appraiser Certification (Part 2 of 2)
**TH4v WIND Appraiser RE-Certification (Part 2 of 2)WIND Appraiser Certification WIND Umpire Certification
Important: This is a two-part course and you must take Important: This is a two-part course and you must take
both sessions. both sessions.
The goal of this workshop is to prepare a professional to The purpose of this workshop is to prepare a
act as an appraiser in the appraisal process. The first part professional to act as an umpire when appointed by the
of the session will deal with ethics. The mechanics of the appraisers in the appraisal process. The panel will discuss
appraisal process will be discussed at length. This all aspects of being an umpire from the time of the
discussion will include everything from choosing an interview by the appraisers through signing an award.
umpire, to how to bring the appraisal to a successful position at the umpire meeting. There will be special
conclusion, by either agreeing with the other appraiser or emphasis on how to conduct an appraisal focusing on
presenting your position at the umpire meeting. The final ethics, procedural, and legal issues.
session will address the ramifications of the statutes and
case law in the various states and how it impacts the Faculty: John Voelpel, Voelpel Claim Service Inc.; Jon Doan,
appraisal process. Claims Consultants Group; Janet Brown, Esquire; Wayne
Taylor, Mozely, Finlayson & Loggins, LLP
Faculty: John Voelpel, Voelpel Claim Service Inc.; Jon Doan,
Claims Consultants Group; Peter Kapas, Onsite Claims After successful completion of this double-session workshop,
Service, Inc.; Javier Delgado, Merlin Law Group the attendees are eligible to proceed to the next step and be
included in the WIND Certified Umpire Directory. A separate
After successful completion of this double-session workshop, application and fee are required.
the attendees are eligible to proceed to the next step and be
included in the WIND Certified Appraiser Directory. A separate WIND Umpire RE-Certification
application and fee are required. Important: This is a two-part course and you must take
both sessions. This is intended for those who have
WIND Appraiser RE-Certification already taken the WIND Umpire Class previously. WIND
Umpire's need to be RE-certified every three years.
Important: This is a two-part course and you must take
both sessions. This is intended for those who have already
taken the WIND Appraiser Class previously. WIND This workshop is designed to provide an interactive
Appraiser's need to be RE-certified every three years. learning experience. Real-life scenarios will be utilized to
promote discussion of the duties and responsibilities of
This workshop is designed to provide an interactive the umpire. Common issues and problems that often
learning experience. Real-life scenarios will be utilized to arise during an appraisal will be addressed, as well as
promote discussion of the duties and responsibilities of effective methods and techniques to facilitate an
the appraiser. appraisal from beginning to conclusion. The workshop
will also include a discussion of ethical considerations
Faculty: John Voelpel, Voelpel Claim Service Inc.; Daniel J. and changes in case law impacting the appraisal process.
Luby, Precision Advisors, LLC; Rami Boaziz, Stellar Public
Adjusting Services, LLC; Justin Whedbee, Frontier Faculty: Art Newman, Belfor USA; Wayne Taylor, Mozely,
Adjusters; Javier Delgado, Merlin Law Group Finlayson & Loggins, LLP; Janet Brown, Esquire; Dick
Tutwiler, Tutwiler & Associates Public Adjusters
After successful completion of this double-session workshop,
the attendees are eligible to proceed to the next step and be After successful completion of this double-session workshop,
included in the WIND Certified Appraiser Directory. A separate the attendees are eligible to proceed to the next step and be
application and fee are required. included in the WIND Certified Umpire Directory. A separate
application and fee are required.**WIND is working on a virtual option for a limited number of 5-Hour FL Law & Ethics Class
attendees in the WIND Umpire & Appraiser certification
classes. In order to be one of those allowed to attend virtually, (Must Take All 3 Parts)
you must seek a waiver from in person participation by
completing a waiver request. You will be notified if your
request is granted. Part 1 - Curing the Epidemic of Unlicensed
Fraudulent Claims
Simsol Software Presenter: Kenneth Shriberg, The Adjusters Group, LLP
Presenter: Danny Sutliff
Co-Presenter: Adrian Neiman Arkin, Mintz Truppman; John
(Please note: Software training classes will not be certified
Minor, Complete General Contractors; Dennis Frantzman,
for CE)
Southeast Law Group
Symbility Software Part 2 - 2021 Case Law and Legislative
Presenter: James Williams Update
(Please note: Software training classes will not be certified
Presenter: Michael Cassel, Cassel & Cassel, P.A.
for CE)
Co-Presenters: Amy Boggs, Boggs Law Group;
Fred Zinober, Zinober Diana; John Riordan, Kelly
National Flood Insurance Program (NFIP) Kronenberg
Presenter: David Serfass, NFIP Trainer
This multi-session program will update the current status Part 3 - Playing by the Rules: Understanding
of claims handling of the National Flood Insurance
the Insurance Code
Program policies and provide an opportunity for
Presenter: Gina Clausen Lozier, Berger Singerman, LLP
participants to renew or obtain certification for
Co-Presenters: Luis R. Esteves, Jansen/Adjusters
adjustment of flood claims. (NFIP Certification and CE
International; David Alvarez, Engle Martin; Christopher
credits will be provided separately)
Cooper, Esquire, Chartwell Law
Xactimate Skill Building
Presenter: Jeffrey Scott Miller
This course will concentrate on drawing the roof,
specifically roof types, overbuilds, rafter locking, and multi
sloped elevations; creating the parapet wall; and exterior
elevations; creating the parapet wall; including how to
quickly dimension exterior elevation for faster and more
precise estimates.
(Please note: Software training classes will not be certified
for CE)
E G I S TER
R
NOW2021 Case Law and Legislative Update Avoiding the Numbers Game “Calculating the
Presenter: Michael Cassel; Cassel & Cassel, P.A. Loss”
Co-Presenters: Amy Boggs; Boggs Law Group Presenter: Christopher Petersen; Verisk
Fred Zinober; Zinober Diana Co-Presenters: Terry Flenniken Jr; TFCC, Inc.
John Riordan; Kelley Kronenberg Daniel J Rheaume; Welt & Rheaume, P.A.
Timothy Wieneke; Weineke Insurance Consulting
Laws are constantly changing. Legal opinions and legislative
amendments create a maelstrom of new information which This presentation will highlight all sides of the claim process
can affect the handling of property damage claims. Let our with an emphasis on calculations. We will focus on the
panel help you weather the storm. methods for quantifying damages, and supporting the
estimate through line items, notes, photos, and depreciation.
We envision this panel being a fun, interactive discussion of
Adventures in Insurance Land: A Journey
the approaches, pitfalls, challenges, and capabilities to
Down the Fraud Rabbit Hole complete their jobs and service the policyholder.
Presenter: Kelly Fantetti; Stockham Law Group
Co-Presenters: Jennifer Barnes; United Property & Casualty
Claims Handling Across State Lines
Insurance Company
Presenter: Melissa Sims; Berk, Merchant & Sims, PLC
Hazel Turner Plyer; Andrews, Biernacki, Davis
Co-Presenters: Meghan Moore; Weisbrod Matteis & Copley
PLLC
This presentation will explore facts and issues that raise red
Kathleen Spinella; AIG
flags of potential fraud for insurance carriers. We will discuss Claim Morrison; Morrison & Morrison, Inc.
SIU departments investigating potential fraud, and how public
adjusters can avoid triggering a potential fraud investigation. This workshop will take participants through claims handling
We will also explore how claims of fraud often play out across state lines from the mountains of Colorado, past the
throughout the course of litigation. plains of Texas, down Florida’s coastline, and to the island of
Puerto Rico.
Appraisal - The Good, Bad, and the
"Disinterested"- A Practical and Legal Analysis Communication Strategies for Success
Presenter: Robert Kingsford; Alfano Kingsford, P.A. Presenter: Donna Stockham; Stockham Law Group
Co-Presenters: Christopher Goodrum; Alfano Kingsford, P.A. Co-Presenters: Jerry Albrecht; Albrecht Mediation Services
Hans Kennon; Morgan & Morgan Patrick McCrink; ASI Insurance Group
Henry Diaz; Precision Claim Associates Dick Tutwiler; Tutwiler Public Adjuster
Speakers will address the cutting edge issues involving The business of claims is conducted through words. From the
appraisal in Florida, including the recent case law on the first notice of loss, the assignment of a claim, the investigation
"disinterested" requirement for appraisers and umpires. The of coverage, the negotiations, and ultimately, the settlement,
discussion will include DFS Mediation notice requirements, all turn on oral and various forms of written words.
appraisals with AOB vendors, demands and motions to Unquestionably, words can make the difference in the
Compel appraisal and responses thereto, whether insureds or success or failure of your goals in dealing with matters
vendors are entitled to recover attorney's fees and post- assigned to you by your principals, clients, and others who
appraisal coverage issues and litigation. Practical examples of have given you responsibility to act on their behalf. This
each problem area will be covered from both the insurance course will discuss effective communication strategies that will
company perspective and insured/vendor perspective. lead to greater success for you and your clients.
TER
REGIS
NOWCOVID-19: A Deep Dive Into Coverage and Issues CSI: Michael – A Mexico Beach Case Study of
Affecting Recovery For BI Losses Hurricane Wind and Storm Surge Claims
Presenter: Hugh Lumpkin; Reed Smith, LLP Presenter: Howard Altschule; Forensic Weather
Co-Presenters: Jill Dalton; Aon Consultants
Ronald L. Kammer; Hinshaw & Culbertson, LLP Co-Presenters: Larry Bache; Merlin Law Group
John Ellison; Reed Smith, LLP Heather Fleming; Traub Lieberman
Greg Kaszas; GRK Consulting Services
The global pandemic has caused trillions of dollars in losses, billions
in this country alone. While governmental solutions may ultimately
The number of hurricane wind and storm surge claims
be the answer, those solutions lie in the future requiring that people
continue to increase as more land-falling hurricanes
and businesses seek financial relief from their insurers. Litigation has
affect the U.S. coastlines. Isaias, Irma, Michael, Harvey,
already erupted around the country as policyholders and insurers
Florence, Laura, and others have resulted in billions of
stake their positions, a battle the early results of which will inform in
dollars in damages. With recent storms reigniting wind
this seminar, and the working relationship of the industry, both on
COVID recoveries, but analogous claims. The panel is comprised of versus water debates, this has become a hot topic once
experts on these issues from both sides of the dispute. again. More than ever, insurance carriers, engineers, and
attorneys need reliable weather data and storm surge
information to help resolve claims. Whether it's in the
Curing The Epidemic of Unlicensed Fraudulent claims stage or in litigation, accurate information from
Claim Activity reliable sources and reliable experts has proven to be
Presenter: Kenneth Shriberg; The Adjusters Group, LLC instrumental. To prove causation or theories of liability,
Co-Presenters: Adrian Neiman Arkin; Mintz Truppman attorneys and insurance adjusters have found great
John Minon; Complete General Contractors success recently in obtaining reliable, hour-by-hour
Dennis Frantzman; Southeast Law Group
weather information and timelines to help prove a case.
Policyholders are bombarded with an assault of unlicensed activity
We will use a Hurricane Michael case study involving a
by roofers, contractors, and "loss consultants" after a loss. These
Wind versus Storm Surge case in Mexico Beach, Florida
individuals often perform shoddy repairs, illegally adjust claims,
to demonstrate the proper way to investigate and build a
overcharge, and very often, over promise and under deliver, or take
case, no matter which side of the fence a professional is
the money and run. All of these activities are anti-consumer and
fraudulent. This educational course will help licensees identify and on. New technological advances help meteorologists
report fraudulent unlicensed activity for the benefit of the insuring determine the timing of the highest winds each hour,
public and those professionals who obtain and maintain proper how the storm surge heights built each hour, and if one
regulatory required licenses. The panel will consist of licensed or both affected the property and when. Examples of
professionals, legal counsel, and representatives from regulatory the kinds of data used by meteorologists (Surface
agencies to help guide attendees through a checklist of unlicensed observations, mesonets, storm reports, storm surge and
anti-fraud best practices in claim handling. water sensors, Doppler radar) and the industry-accepted
methodologies to make these determinations will be
addressed. We will also discuss how adjusters and
engineers use this data to corroborate their findings and
observations. Engineering examples from this case and
others will be discussed and how engineers can
corroborate their visual findings to the weather data.
For attorneys, the use of public adjusters, insurance
adjusters, engineers, and meteorologists will be
discussed and how they each play a role in documenting
and supporting a claim or lawsuit. Recent issues
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involving case law and the Daubert Standard will be
R E G I S discussed and how it has been applied in recent cases.
NOWEffectively Mediating First Party Property Hurricane Loss Challenges: Coverage,
Cases by Video Conference Adjusting, Engineering, and Building Codes
Presenter: Eric Kleinman; K&A Mediation Issues Answered!
Co-Presenters; Lenox Godfrey, FIGA Presenter: Scott Dutton; Dutton Law Group, PA
Hugh Connolly; Stone, Glass & Connolly Co-Presenters: Sean Tobe; Brown & Brown Insurance
Valerie Chavin; Chavin Mitchell Shmuely Michael Batcho; Michael C. Batcho, Inc.
Ron Haynes; Christopher Ligori & Associates
You can more effectively mediate your wind
claims. Present more effectively, prepare more The presentation will cover various aspects of
effectively, communicate more effectively and employ homeowners and commercial coverage challenges,
more effective strategies to help you accomplish both before and after hurricane loss, presented by a
your goals, gain credibility with your client and defense attorney, a policyholder's attorney,
adversaries, and, build relationships. While the tools and an insurance policy specialist. It will also cover
may be a bit different when mediating over Zoom, you proper adjustment of hurricane losses, as well as
can mediate as effectively over a remote format as you evaluation of causation, damages, and building
code issues to be addressed by an experienced
can in person.
adjuster/trainer and engineer.
Engineering Review of Apparent
Large Loss - Window and Door Assessment
Settlement Problems: Is it Really Presenter: Anthony Tinelli; Tinelli Fernandez, PLLC
Settlement or Another Cause? Co-Presenters: Dr. Shane M. Palmquist, Ph.D.,
Presenter: Hal Cain; Cain and Associates Engineers and P.E.; Vindue Labs
Construction, Inc. Frederick "Beau" Kron; Kron Insurance Services
Co-Presenters: Larry Evers; Florida Farm Bureau Kathleen Rogers; Smith Bigman Brock
Larry Nobles; Senior Geotechnical Engineer
Ted Taylor; Kaleb Blake Company LLC As recent hurricanes have taught us, large losses
include the replacement of windows and doors
The workshop will review types of apparent settlement throughout commercial residential buildings. The
or soil heave and review of the appearance of the inclusion of this element of damage normally
damage that looks like settlement or heave. Questions comprises a large percentage of the overall damages
being claimed. Windows and doors are oftentimes a
will be answered: What has really caused the
major point of contention that is contested.
settlement, and how is it explained to the insurance
Unfortunately, these items are negotiated and
company and to the insured risk, to be believable? Is
conceded because of the approach taken during the
testing needed, and if so, what kind of testing? What
investigation of the claim.
kind of damage can the settlement cause?
This presentation is intended to address damage
assessment and causation which includes engineering
Florida Building Code Update and construction principles. The panel will consist of
engineers, contractors, and attorneys who assist policy
holders and insurers. The proposed format will be a
round table discussion, which includes a moderator
Gulf Coast Case Law Update who will ask several questions to ensure a concise and
Presenter: Christina May Bolin; Christian & Small, LLP focused session.
Co-Presenters: Susan Harwood; Kaplan Zeena
Nicole Vinson; Merlin Law Group
G I S T ER
RE
A case by case update from AL, MS, LA, and Texas
presented in a fun and engaging way.
NOWNegotiating A Flood Claim Playing By the Rules: Understanding the
Presenter: Curtis Hutchens; CHMediation Insurance Code
Co-Presenters: Taylor Ryan; Freeborn Peters Presenter: Gina Clausen Lozier; Berger Singerman LLP
Susan Sajadi; Wesibrod, Matteis & Copley Co-Presenters: Luis R. Esteves; Jansen/Adjusters
Scott Holmes; Wright National Flood Company International
David Alvarez; Engle Martin
The panel will explore the many misconceptions and Christopher Cooper, Esquire; Chartwell Law
challenges involved in presenting a flood claim from
the perspective of what happens during the mediation This course will provide attendees with an
of a F.E.M.A, private, or surplus lines flood policy. understanding of what the insurance industry is
Speakers will review the federal statutory background founded on by presenting an overview of the rules
of the N.F.I.P. policy and the specific hurdles that must governing insurance companies, insureds. and
be overcome to achieve the best possible recovery. insurance claims, as outlined in the Florida and Texas
The panel will also discuss the significant difference Insurance Codes. The workshop will focus on how to
between a N.F.I.P policy and private or surplus lines. understand these rules and their application to
facilitate a professional and fair resolution of the
Older Structures and Hidden Risk claim. The course will discuss examples and scenarios
Presenter: John Mercedes; Fast Claim Consultants, Inc where different statutes and rules come into play and
Co-Presenters: Charles Baker; Peninsula Insurance a discussion will be held as to the applicability of each
Bureau of these rules and regulations to the fictional
Andy Rock; The Rock Group scenarios. The course will satisfy Parts I and II of the
Ty Tyler; Tyler & Hamilton, P.A. regulatory awareness and licensing sections of the
continuing education ethics requirements for licensed
This type of claim is very unique. It's a property that adjusters pursuant to Florida Statute. The content of
was insured under an umbrella policy. The home was the course will address all lines of insurance for which
being renovated at the time and was nearing the examination and licensure are required by Fla. Stat.
final phase of completion when disaster struck and Sec. 626.2815.
everything came to a abrupt halt due to the collapse of
the roof, then a subsequent shift of the load-bearing Policy Construction, Interpretation, &
walls. The home was a risk to the neighborhood and a
Application in Daily Claims Handling -
clear risk of liability to the owner and the City of Tampa
wanted the structure condemned.
Back to the Basics
Presenter: Karl Bach; Synthesis Solutions, Inc.
Co-Presenters: Kurt Keefer; Goede, Adamczyk,
Presentation of Expert Witness Testimony
DeBoest & Cross, PLLC
at Trial David Salmon; Groelle & Salmon, PA
Presenter: Michael Higer; Berger Singerman
Co-Presenters: Paul Beers; GCI Discussion will focus on proper policy construction
and interpretation; application of the policy terms and
The speakers will discuss direct examination of an conditions to the claims investigation, documentation,
expert witness, cross-examination of an expert and settlement process; and more detailed analysis
witness, and the Daubert argument for and against and discussion of specific post-loss duties and
the allowance of expert testimony. obligations.
G I S T ER
RE
NOWRecent Trends in First Party Bad Faith Wind Damage to Commercial Flat Roofing
Actions Systems, Identification, Testing, and
Presenter: Arya Li; Ver Ploeg & Marino Estimating
Co-Presenters: Paul Nettleton; Carlton Fields Presenter: Tara Stone; Your Private Adjuster Inc.
George Keys; Keys Claims Consultants, LLC
Co-Presenters: Ed Badiu; CEBB
Larry Mccallister; LBJ Construction
The panel will present different perspectives regarding
Jeremiah Kiefer; DEFT Group
recent trends in first-party bad faith actions, including
the requirements for filing Civil Remedy Notices,
Hurricane Michael caused damage to high rise flat
procedure, and damages recoverable.
roofing systems down the coast of Panama City
Beach. In looking back on lessons learned during this
The Appraisal Landscape – What Are the
Cat 5 hurricane, we saw adjusters are not as familiar
Top Trends? with these roofing systems and it is harder to identify
Presenter: William Merlin; Merlin Law Group damages were overlooked by adjusters and
Co-Presenters: Steven Badger; Zelle, LLP presented estimating challenges. This class
Jonathon Held; J.S. Held Engineering Services reviews flat roof material identification, decking and
underlayment makeup, identification of wind
Discussion and debate on current issues, that arise
damage, different types of testing, and what those
during the appraisal process, will be discussed. The
tests discover. The panel will review how to properly
class is designed to inform attendees of recent case
estimate these roofing types, building, and
law and trends in the use of appraisal in property
energy code considerations and how to determine
damage claims and how to ethically handle appraisals.
wind load requirements. We will have the actual
Learning from this presentation will aid in processing
photos and damage and roof installation in process.
claims in the future.
The panel will review and debate different Xactimate
lines code that could be considered to allow for
Understanding and Adjusting Business correct and compliant installation.
Income Claims: Policy Considerations and
Adjustment Mechanics
Presenter: William Collum; Butler Weihmuller Katz
Craig LLP
Co-Presenters: Mike Giasi; Giasi Law, P.A.
Patrick H. Garrett; Garrett Claims Group
Kristine Elkind; Matson, Driscoll & Damico LLP
This presentation aims to give the professional a
solid foundation for understanding and adjusting
business income claims. We will discuss various
business income provisions prevalent in windstorm
claims, along with associated adjustment issues and
insight from industry professionals. Topics, such as
understanding who and what is covered under a
E G I S TER
commercial policy, potential exclusions/limitations R
NOW
applying to business income claims, and adjustment
mechanics, featuring insurer and insured
adjustment professionals addressing their advice
from years of commercial claim experience, will be
discussed.Renaissance Orlando SeaWorld
6677 Sea Harbor Drive
Orlando, FL 32821
DISCOUNTED RATES FOR WIND 2021 CONFERENCE ATTENDEES
Complimentary internet in guest rooms and hotel public space.
Complimentary self-parking for overnight hotel guests. Day guests will be at the
2021 daily parking rate with in and out privileges.
Complimentary entrance to fitness center for overnight guests
Deadline to book is January 8, 2021.
WIND 2021 Conference standard rooms start at $220 for single/double plus current
taxes at 12.5 percent.
Our special rate will be offered three days prior and three days after the meeting
subject to availability of rooms at the time of the reservation. You may also
upgrade to other room types for an additional cost.
MARRIOTT'S COMMITMENT TO CLEANINTERESTED IN JOINING OUR WIND TEAM?
Sponsor Exhibit
Booth Space Packages Sponsor Packages
Bronze: $875
Regular Booth Silver: $1875
$1750 Gold: $2875
Platinum: $3875
Prime Booth Exclusive: $4875
$1995 Keynote: $12,000
Booths are 8'x10', pipe and Too many benefits to list here are
draped spaces and include a included for all levels or sponsorship.
The number of full complimentary
6' table, 2 chairs,
registrations vary according to the
wastebasket, and two sponsor level. For the full list of
complimentary full sponsor benefits, visit the website.
conference registrations.WIND BOARD OF DIRECTORS
President
2020 - 2021 Ken Gilvary, PE, Revision Engineering Inc.
WIND First Vice President
Melissa Sims, Esquire, Berk, Merchant & Sims, PLC
Officers Second Vice President
Christina May Bolin, Esquire, Christian & Small LLP
Secretary
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REGIS
Charlie Baker, AIC, Peninsula Insurance Bureau
NOW Treasurer
David Cowheard, CPA
Cowheard, Singer and Company, P.A.
Executive Director
Marty Streeper, Windstorm Insurance Network, Inc.
WIND Directors 2021 Conference Planning Committee
Chair
Michelle Bratcher, ASI/Progressive Insurance Michelle Bratcher, ASI/Progressive Insurance
Michael Capilli, Metro Public Adjustment, Inc.
John Carroll, Jr. PE, Twenty First Century Engineering Corp./JS Held Committee Members
Lori Flenniken, Florida Intracoastal Underwriters, Ltd. Illon Kantro, Esquire, Berk, Merchant & Sims, PLC
Illon Kantro, Esquire, Berk, Merchant & Sims, PLC Gina Clausen Lozier, Esquire, Berger Singerman LLP
Gina Clausen Lozier, Esquire, Berger Singerman LLP Justin Whedbee, Frontier Adjusters
Tara Stone, Your Private Adjuster, LLC Bethany Beccue, Katie Murphy, & Katie Mical, Progressive Home
Donna DeVaney Stockham, Esquire, Stockham Law Group, P.A. Jeremiah Kiefer, Deft Claims
Rick Tutwiler, P.C.L.S, Tutwiler & Associates Dan Rheaume, Welt & Rheaume, P.A.
Nicole Vinson, Equire, Merlin Law Group Ted Taylor, Kaleb Blake Company, LLC
Jay Voelpel, CPCU, AIC, CJW/Sedgwick Company Howard Altschule, Forensic Weather Consultants, LLC
Brent Winans, Clear Advantage Risk Management Richard Hunter, Hunter Claims Public Adjusters
David C. Neuhaus, Insurance Claims Unlimited, Inc.
Meeting Management Group, WIND Meeting PlannerYou can also read
