Windeln.de SE Capital Markets Day 2018 - Munich, 4 October 2018

Page created by Steve Pratt
 
CONTINUE READING
Windeln.de SE Capital Markets Day 2018 - Munich, 4 October 2018
windeln.de SE Capital Markets Day 2018
Munich, 4 October 2018
Windeln.de SE Capital Markets Day 2018 - Munich, 4 October 2018
Disclaimer

This document and its related communication (“Presentation”) have been issued by windeln.de SE and its subsidiaries ( “Company”) and do not
constitute or form part of and should not be construed as any offer or invitation to sell or issue, or any solicitation of any offer to purchase or subscribe
for, any securities of the Company in the U.S.A. or in any other country, nor shall any part of it nor the fact of its distribution form part of or be relied on in
connection with any contract or investment decision relating thereto, nor does it constitute a recommendation regarding the securities of the Company.
Nothing in this Presentation constitutes tax, legal or accounting advice; investors and prospective investors should seek such advice from their own
advisors. Third parties whose data is cited herein are neither registered broker-dealers nor financial advisors and the use of any market research data
does not constitute financial advice or recommendations. Securities may not be offered or sold in the U.S.A. absent registration or an exemption from
registration under the U.S. Securities Act of 1933, as amended; neither this Presentation nor any copy of it may be taken or transmitted or distributed,
directly or indirectly, to the U.S.A., its territories or possessions or to any US person.

This Presentation has been carefully prepared. However, no reliance may be placed for any purposes whatsoever on the information contained herein or
on its completeness. No representation or warranty, express or implied, is given by or on behalf of the Company or its directors, officers or employees or
any other person as to the accuracy or completeness of the information or opinions contained in this Presentation and no liability whatsoever is accepted
by the Company or its directors, officers or employees nor any other person for any loss howsoever arising, directly or indirectly, from any use of such
information or opinions or otherwise arising in connection therewith. This Presentation is subject to amendment, revision and updating. Certain
statements and opinions in this Presentation are forward-looking, which reflect the Company’s or its management’s expectations about future events.
Forward-looking statements involve many risks, uncertainties and assumptions that could cause actual results or events to differ materially from those
expressed or implied herein or could adversely affect the outcome and financial effects of the plans and events described herein and may include
(without limitation): macroeconomic conditions; behavior of suppliers, competitors and other market participants; inadequate performance with regard to
integration of acquired businesses, anticipated cost savings and productivity gains, management of fulfillment centers, hazardous material/ conditions in
private label production or within the supply chain, data security or market knowledge; external fraud; actions of government regulators or administrators;
strike; or other factors described in the “risk” section of the Company’s annual report. Forward-looking statements regarding past trends or activities
should not be taken as a representation that such trends or activities will continue. The Company does not undertake any obligation to update or revise
any forward-looking statements, whether as a result of new information, future events or otherwise. You should not place undue reliance on forward-
looking statements.

This Presentation may include supplemental financial measures that are or may be non-GAAP financial measures. These supplemental financial
measures should not be viewed in isolation or as alternatives to measures of the Company’s net assets and financial positions or results of operations as
presented in accordance with IFRS in its consolidated financial statements. Other companies that report or describe similarly titled financial measures
may calculate them differently.

By attending, reviewing, accepting or consulting this Presentation you will be taken to have represented, warranted and undertaken that you have read
and agree to comply with the contents of this notice.
                                                                                                                                                                      2
Windeln.de SE Capital Markets Day 2018 - Munich, 4 October 2018
Overall Status windeln.de SE
Matthias Peuckert and Dr. Nikolaus Weinberger
Windeln.de SE Capital Markets Day 2018 - Munich, 4 October 2018
Introduction

Matthias Peuckert, CEO

•   CEO of windeln.de since May 1, 2018

•   Responsible for:
      • All countries
      • Category management
      • Marketing
      • Projects
      • Supply Chain Management
      • Logistics
      • Operational Purchasing
      • Customer Service
      • Private Label
      • Pricing

•   14+ years e-commerce experience:
      • Consumables
      • Media
      • Consumer Electronics
      • Digital Media

                                          4
Windeln.de SE Capital Markets Day 2018 - Munich, 4 October 2018
Restructuring – with the aim to become the leading
online retailer for young families
                                                                windeln.de Group
                                         One shop platform, one ERP system, shared services and management
Priorities 2018
                      • Become an efficient organization in terms of processes and costs
                      • Develop the right product mix to deliver on customer needs and on economics
                      • Invest internal resources to increase customer experience, e.g. shop search and pricing
                      • Clean up inventory

Region (Rev. share)           China (52%)                         DACH (22%)                     Rest of Europe (26%)
Measures              • Extend channels/platforms -       • Reorganization -                  • Review assortment -
                        ONGOING                             DONE                                ONGOING
                      • Extend assortment -                                                   • Finalize integration Bebitus -
                                                          • Review assortment -
                        ONGOING                                                                 DONE
                                                            ONGOING
                      • Establish permanent bonded                                            • Close pannolini.it -
                        warehouse -                       • Strengthen direct traffic -
                                                            ONGOING                             DONE
                        WORK IN PROGRESS
                                                          • One domain strategy               • Divest Feedo -
                      • Improve customer experience   -
                                                            (windeln.de, windeln.ch) -          DONE
                        ONGOING
                                                            DONE

           leaner
                           We want to be the leading online retailer for all families in Europe and China              profitable
       sustainable
                                                                                                                                 5
Windeln.de SE Capital Markets Day 2018 - Munich, 4 October 2018
We will implement our new strategy in two phases

           Phase 1: transformation                  Phase 2: growth

                                        2019/
2018                                                                                   2022
                                        2020

       •   Shape the organization and           •   Explore new adjacent growth
           advance corporate culture                areas

       •   Focus towards customers              •   Increase share of specialties to
                                                    a maximum level
       •   Reduce complexity
                                                •   Organic growth into further
       •   Realize synergies                        markets

                                                                                              6
Windeln.de SE Capital Markets Day 2018 - Munich, 4 October 2018
We have accomplished a lot in phase 1 in 2018 already…

       October 2017:         February 2018:            April/May 2018:        July 2018:             July-September
                                                                                                     2018:
       Integration of        •   DACH                  •   Idetify new        One-domain
       Bebitus into              reorganization            profitable         strategy               •   Marketing
       windeln.de SE                                       assortment         implemened in              strategy
                             •   Closing of
                                                                              DACH                       changed
                                 pannolini.it          •   Inventory
                                                           clean-up                                  •   Focus on
                                                                                                         direct traffic

2017              2018                                                                                          2019

                         Feburary 2018:           xMarch 2018:           May 2018:            August 2018:                Break-
                         Announcement             Assortment deep        Management           •   Feedo divestiture        even
                         of efficiency and        dive in all shops      change in EU             closed
                         profitability            Establishinh new       organisations
                         measures                                                             •   All shops running
                                                  listing rules                                   on same technical
                                                                                                  infrastructure

                                                                                                                             7
Windeln.de SE Capital Markets Day 2018 - Munich, 4 October 2018
Advance corporate culture – change DNA of windeln.de

Bring management, employees and customers closer together by…

Pushing internal communication channels                    Implementing regular meetings

•   Monthly success stories (introduced)                   •   360° meetings: employees inform employees
                                                           •   Drinks after 5

                                                           Accelerating decision making

                                                           •   Senior Management reduced

•   ”Wrules of success“ (to be launched)                   •   Empowerment of 2nd & 3rd mgmt. level
                  WRS #1: Be A Leader.
                  WRS #2: Learn from Your Mistakes.
                  WRS #3: Never Ever Give Up.
                  WRS #4: Be Results Focused.              More structured hiring process
                  WRS #5: Understand Change as a Chance.
                  WRS #6: Ignore the Naysayers.            •   Avoiding similar questions
                  WRS #7: Customer Is King.
                  WRS #8: Go and Break (Some) Rules.       •   Along new Leadership Principles
                  WRS #9: Measure.
                  WRS #10: Be Passionate.                  •   More streamlined process

                                                                                                           8
Windeln.de SE Capital Markets Day 2018 - Munich, 4 October 2018
Pillars of value creation

         •   Organizational efficiency                              • Extension customer lifecycle
         •   Headcount reduction                                                 • Private label 2.0
         •   Build in-house vs. buy                                          • Category extension
         •   Manual vs. automated                                                    • New regions
             processes                                                             • B2B initiatives
                                                                               • Platform business

                                            Cost      Profitable
                                         efficiency    growth

                                         Customer     Operational
                                         experience   excellence

         •   Apps                                                            • Warehouse move
         •   Content                                                                   • Pricing
         •   Promotions                                             • Homogeneous infrastructure
         •   Search                                                       • One-domain strategy

                                                                                                       9
Windeln.de SE Capital Markets Day 2018 - Munich, 4 October 2018
Introduction

Dr. Nikolaus Weinberger, CFO

•   Member of the mgmt. board of windeln.de since
    May 2015
•   Responsible for:
      • Finance
      • Payment & Fraud
      • Controlling
      • IT
      • Legal & Compliance
      • Corporate Communications
      • HR
      • Facility Management

•   15 years at Goldman Sachs Investment Banking in
    Frankfurt, London and San Francisco
       • Focus: Consumables, Retail and e-
          commerce companies

•   Doctoral degree and graduate degree in Business
    Administration

                                                      10
Financial perspective on the company – focus on
contribution margin, SG&A and cash flow

      Q2 2018          WDL group             CN                DE               CH              SP                 PT               FR

     Revenues            € 23.1m           € 11.7m            € 4.4m           € 1.5m         € 3.5m             € 0.5m           € 1.4m

 Avg. Order Value          € 90

 Non-Consumables          50%

 # Orders per Cust.        2.2x

Gross Profit Margin       24.0%

Contribution Margin       (0.2)%

                      • Profitability   • New channels   •   Product assortment review   •   Product assortment review
       Focus            over growth     • Non-           •   Category extension          •   Category extension
       Areas          • Assortment        consumables    •   Customer acq. & retention   •   Customer acq. & retention
                      • Pricing                          •   Organizational structure    •   Cost optimization / centralization

                                                                                                 Legend:
   Other SG&A            € (5.8)m
                                            • Organizational structure
                                            • Process optimization and automatization
                         € (5.9)m
     Adj. EBIT                                                                                   Below             Approx.        Above
                         (24.9)%                                                                 WDL group         WDL group      WDL group
                                                                                                 average           average        average
                         ~€ (4)m,           • Net working capital management
    Cash Flow
                         liquidity          • Financing
     (current)
                         € ~13m
                                                                                                                                           11
DACH – Stephan Bölte
Introduction

Stephan Bölte, Head of DACH

 •   9 years of e-commerce experience in various industries,
     such as Consumer Electronics, Musical Instruments,
     Groceries incl. Baby Formula products and Pet products

       •   Head of DACH at windeln.de since October, 2018

       •   4+ years of supply chain management

       •   7+ years of vendor management incl. leading
           negotiations on global level

       •   3+ years in running multilayered business units

       •   Launch manager of the Amazon Pantry program in
           Germany

 •   Ex-member of the bar raiser community at Amazon

 •   1 year at Kare Design Supply Chain Management

                                                               14
DACH – attractive but competitive market

                                              Competitive landscape
 Germany:
 Population: ~82.7 million                                        DACH
 Birth per 1000 capita: 8.6
 E-commerce volume: € 63.7 billion
 Online market baby and toys: € 2 billion

                                               Online
 Austria:
 Population: ~8.7 million
 Birth per 1000 capita: 9.5
 E-commerce volume: € 7.4 billion
 Online market baby and toys: € 407 million     Multi-
                                               channel

 Switzerland:
 Population: ~8.4 million
 Birth per 1000 capita: 10.5                   Offline
 E-commerce volume: € 6.3 billion
 Online market baby and toys: € 174 million

Source: Statista
                                                                         15
DACH - restructuring ongoing

       June 2017:     November 2017:       May 2018:                        July 2018:
       Swiss office   Launch of            Streamlining                     One-domain strategy
       closed         diapers and          organizational set-up:           implemented
                      wipes Darly          •   CEO change                   kindertraum.ch; toys.ch
                                           •   Category                      windeln.ch
                                               Management                   Nakiki.de  windeln.de

2017                     2018                                                                         2019

April 2017:                         February 2018:           May/June 2018:                  August 2018:
Process                             Announcement of          •      Review of product
optimization: shop                  profitability and               assortment               Implementation of
system migration                    efficiency               •      Delisting +              Dynamic Pricing tool
of all European                     measures
shops                                                        •      New listing rules

                                                                                                                    16
Strategy – extending customer lifecycle

                                 Supported by over 130,000 followers* on Facebook!

* Combined number for windeln.de and windeln.ch, as of September 24, 2018
                                                                                     17
Strategy – extending customer lifecycle

     #1: SELECTION

                                 Supported by over 130,000 followers* on Facebook!

* Combined number for windeln.de and windeln.ch, as of September 24, 2018
                                                                                     18
#1: SELECTION – focusing on the right products

                                                Family Expansion

  Moving away from purely focusing on baby related products

  Adding products for pregnant and post pregnant women

  Extending the age of children to be addressed to 6 years

                                                       Curation

  Increased focus on Contribution Margin profitable products
  Reducing the current assortment from currently 50K products down to 40K by
        De-listing low volume brands (focus on Fashion & Toys) to reduce complexity
        De-listing of longtail low margin products

                                                     Private Label
  Significantly reducing number of private label brands from ~5 down to 2
        Darly for all FMCG products
        Max & Lilly for hardlines & fashion related products
  Reducing count of products from ~1.3K to 500 in order to get better terms due to higher volumes

                                                                                                    19
New Pricing Tool: Up and running for DACH

                                                 Gross Profit Margin Development:
                                                  New Pricing Tool implemented
30.00%

25.00%

20.00%

15.00%

10.00%

5.00%

0.00%
                    4 weeks avg. before launch                       4 weeks avg. after launch                         Goal

  Note: Gross Margin from Orders for DACH region.
  *excl. CW38, due to a diapers promotion negatively diluting the gross profit margin % as funded via backend terms.
                                                                                                                              20
Closing the remaining Gross Profit Margin % gap

                                                  21
Inventory – cleaning up the DACH inventory

Note: Gross inventory value.                 22
Strategy – extending customer lifecycle

                                               #2: MARKETING

                                 Supported by over 130,000 followers* on Facebook!

* Combined number for windeln.de and windeln.ch, as of September 24, 2018
                                                                                     23
#2: Marketing – spending wisely

                                                  Social Media

  Focus on influencer marketing, e.g. daddychannel

  Creating awareness for Nutrition category: fitmom.2018

  „Familyblogs-Post der Woche“

                                                   Laser Focus

  Focus marketing only on Contribution Margin positive products
  Evaluate customer lifetime value
  Identify repeat drivers and move focus from a pure product level to basket level
  Drive cooperations with comparison pages

                                              Leverage Synergies
  Intensifying collaboration with Bebituts and our colleagues in Romania
  Outsourcing of repeat tasks, e.g. creation of graphics to Romania

                                                                                     24
Strategy – extending customer lifecycle

                                                                            #3: INNOVATION

                                 Supported by over 130,000 followers* on Facebook!

* Combined number for windeln.de and windeln.ch, as of September 24, 2018
                                                                                             25
#3: Innovation – focus on the future

                                                Pregnancy App

  Linking a unique user experience to the regular windeln.de store

  Focusing on linking advise with conrete product recommendations

  Running deals in the pregnancy app

                                   B2B Business/Marketplace Expansion

  Evaluating new marketplaces, e.g. Ebay & Amazon
  Focus on CM2 positive products only
  Leveraging traffic, especially during peak (Q4) when our paid marketing has no effect
  App based tool incl. forecasting system for users

                                                  Storchenbox
  40% sold in less than 3 weeks
  Great reviews (5 stars in average)
  Increasing loyalty as customers show high repeat rates

                                                                                          26
The Pregnancy App - +350 reviews (4.7 stars)

                                                          „Tip top, dank Suchmaschine
                                                           schnell und übersichtliches
   „Toll Produkte und leicht zum                                    Shoppen!“
             bestellen!“
                                                             30. Juni – joana87 Zwillinge
          25. Juni – Bibiiso

                                         „Schnelle, unkomplizierte
                                        Handhabung! Ich bestell nur
                                            noch über die App!

                                            15. Juli – sassi_maus

      „Top, teils sehr gute Angebote!
         Sehr schnelle Lieferung!“

              Vor 1 Jahr – hira72

                                                                                            27
#3: Innovation – focus on the future

                                                Pregnancy App

  Linking a unique user experience to the regular windeln.de store

  Focusing on linking advise with conrete product recommendations

  Running deals in the pregnancy app

                                   B2B Business/Marketplace Expansion

  Evaluating new marketplaces, e.g. Ebay & Amazon
  Focus on CM2 positive products only
  Leveraging traffic, especially during peak (Q4) when our paid marketing has no effect
  App based tool incl. Forecasting system for users

                                                 Storchenbox
  40% sold in less than 3 weeks
  Great reviews (5 stars in average)
  Increasing loyalty as customers show high repeat rates

                                                                                          28
Storchenbox – creating loyal customers

   We reached ~40K customers since the launch of the Storchenbox
   30% sold already, inline with the planned sales
   Coverage on Facebook and Instagram
   Great customer reviews (5 stars in average)
   The Storchenbox is generating customers we have not reached before

                                                                        29
China – Julia-Caroline Schmidt
                                 31
Introduction

Julia-Caroline Schmidt, Head of China

 •   11 years of professional experience; focus on
     FMCG

       •   Head of China Business at windeln.de since
           July 2016

       •   4+ years Brand and Business Unit Manager
           August Storck KG, Singapore & China

       •   4+ years Group Manager L‘Oréal Switzerland

 •   MSc in International Management

                                                        32
2018: windeln.de invests in expansion & growth projects
Market developments China: Series of one-off effects

Q4 2017:                         May – June, 2018:                                Q1 2019:
China market:                    Temporary customs problem                        Projected go live of bonded
Build up of                      leading to the delay of                          warehouse for
excess supply of                 8000+ parcels for more than                      windeln.com.cn & other
milk powder                      four weeks impacting re-                         platforms
                                 purchasing rate

2017       2018                                                                 2019

                  Tmall Global
                  Award 2018

           Q1 2018:                 June 2018:                 Q3 2018:                      By Q2 2019:

           Winning prestigious      Go live of                 Customer event in Germany     Enlarge presence on leading
           Tmall Global Award       permanent bonded           showcasing windeln &          Chinese cross-border e-
           for the „Mother &        warehouse for              Aptamil relaunch              commerce platforms
           Baby“ category           Tmall Global

                                                                                                                       33
Our Key Strength:
windeln.de - a trusted German retailer with localized
solutions

                          Offerings in the Chinese market                         Achievements

 Present in social    Launch Alipay       Customer service                         Tmall Global
                                            in Vietnam         Bonded warehouse    Award 2018
     media           payment method

       $

  Technology to       Team China in       Direct Express       Launch China         Tmall Global
 identify Chinese    Munich (15 FTEs)        Delivery        UnionPay payment       Award 2017
    Customers                                                     method

      中国
                                                                                    Honored
  Web-Shop in         Server in China      Shop on Tmall                          @Alibaba’s 18th
   Chinese                                    Global                                birthday
                                                                      China App
   Entrance in
  Chinese market
                                                                                    Certification
                                                                                    agreement
                                        Office in Shanghai

                                                                                                    34
Three types of Cross-Border E-Commerce consumers in
China: windeln.de‘s focus is on two key groups

    Overseas shopper – only               Overseas shopper – only        Overseas products but price
     trust in foreign shops                 trust in individuals            & delivery conscious
•   Haitao (to search overseas)       •   Daigou (buying on behalf of)   •   Consumers buying on Chinese
•   Typical customers on windeln.de   •   Needs a personal connection        platforms
    web shop                              and trust                      •   Focus on fast delivery and
•   Key focus: Germany‘s reputation                                          attractive prices
    & close supplier relationships                                       •    Prefer BWH delivery over
                                                                             German warehouses

                                                                                                           35
Moving from a baby food centered portfolio to a wider
range of skincare, nutrition & luxury items

2017 Tmall Global Annual Consumers Report               36
Moving from a baby food centered portfolio to a wider
range of skincare, nutrition & luxury items
                                   Category Evolution
                                       Category Mix 2017

                                              11%

                                                                   86%

                                            Food & Feeding    Other

                                   Projected Category Mix 2019

                                              14%

                                       3%
                                      1%
                                     5%

                                                                         77%

                    Food&Feeding     Drugstore/Beauty        Fashion     Nutrition   Other

                                                                                             37
5 lucky customers and Key Opinion Leaders spending a
week in Germany to explore windeln.de‘s world & partners
      CEO Livestream              Nuk workshop
                                                     Naty eco diapers

                                                    Aptamil workshop
                                  Warehouse visit
                  Venta factory

                                                                        38
Engaging millions of potential customers through
innovative cooperations with KOLs

                                                                                              Visit of Chinese customers
                                                                                              to Germany: KOL “Kanhai”
                                                                                              updated daily our activities
                                                                                              on her official Weibo*

                                                                                              Overview of different
                                                                                              posts: (views// likes //
                                                                                              forwards // comments)

                                                                                              Naty: 3,8mio // 859 // 741
                                                                                              // 251
                                                                                              CEO interview: 3,58mio
                                                                                              // 739 // 555 // 184
                                                                                              Aptamil: 3,39mio // 680
                                                                                              // 616 // 167
                                                                                              Venta: 2,93mio // 1033 //
                                                                                              841 // 190
                                                                                              Nuk: 2,59mio // 842 //
                                                                                              725 // 176
                                                                                              Erdbär: 2,09mio // 716 //
                                                                                              562 // 171
Posts of last year’s KOL averaged around 50’000 views; KOL = Key Opinion Leader/ Influencer
* Weibo = largest Chinese micro blogging service                                                                         39
Tmall Global and Kaola dominate the Chinese cross
border e-commerce universe

                                    2018 Q2 Cross-border e-commerce market share – B2C

                                                        Others, 9.1%
                                     Daling, 0.5%
                            Fengqu (SF), 0.9%

                      Jumei Global, 1.9%
                                                                                                            Tmall Global, 29.1%
                      Suning Global, 2.7%

                     Little Redbook, 4.0%

                     Amazon Overseas,
                          5.9%

                        VIP Global, 9.7%

                                                                                                              Kaola, 22.6%

                                               JD Global, 13.7%

Source: Analysis report. Data from GMV of China independent CBEC website and CBEC section of China e-commerce website (e.g. Tmall Global, JD Global), but
not including Overseas website CBEC to China and Non-enterprise CBEC. Besides, GMV of imported goods through general import is not stripped.
                                                                                                                                                            40
Solid development Net Revenues on Tmall

3,500,000

                                                                                                                                                      Comments:
3,000,000

                                                                                                                                                      •   Go live on
                                                                                                                                                          permanent
2,500,000                                                                                                                                                 bonded
                                                                                                                                                          warehouse in
                                                                                                                                                          June 2018
2,000,000
                                                                                                                                                      •   Focus on
                                                                                                                                                          cash
                                                                                                                                                          conversion
1,500,000                                                                                                                                                 cycle

                                                                                                                                                      •   Change of
                                                                                                                                                          operating
1,000,000                                                                                                                                                 partner July
                                                                                                                                                          2018

 500,000
                                                                                                                                                      •   Introduction
                                                                                                                                                          of new
                                                                                                                                                          categories
                                                                                                                                                          ongoing
       0
           Aug Sep Okt Nov Dez Jan Feb Mar Apr May Jun                             Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
                                                                            Jul 17
           16    16    16    16    16    17    17    17    17    17    17          17    17    17    17    17    18    18    18    18    18    18
 Net Revs 80,81 106,5 141,9 828,4 436,5 321,9 254,2 796,1 490,3 588,5 944,6 997,4 840,4 704,3 375,6 3,157 1,248 1,058 622,4 696,6 789,7 556,6 1,197

                                                                                                                                                                   41
With bonded warehouses in mainland China shorten
delivery time to max. 3 days

                                                                         8-14
                                                                         days

                           Flight to China
                                                                            5-9
                                                                           days

Local warehouse delivery from China (open to Tmall Global store, starting 2019 also for China shop)
                                                                           max 3
                                                                           days

                                                                                                      42
Referral program & App catering to specific Chinese
demands

 Referral Program:                China App:

                                   •   New category tree for easy search
                                   •   In-app live chat with customer service
                                   •   Quick add to cart and easy product sharing

                                                                                    43
Growth opportunities beyond current setup

  Windeln and me                         Aptamil Relaunch
  •    Successful
       event with 5                      •   First recipe change for
       guests visiting                       the Aptamil range in 15
       Germany for                           years!
       one week                          •   Improved formula and
       including 2                           new design
       KOLs*                             •   Launch date:
  •    2-3.8 million                         September 19
       views for each                        with strong
       KOL post                              marketing push

  Fashionette                            New regions
  •    Exciting cooperation              •   Entering
       with fashion                          opportunistically
       powerhouse                            new regions with
       fashionette to offer                  high birth rates for
       luxury handbags to                    selective products
       Chinese customers                 •   Evaluation phase
       through web shop
  •    Test phase planned in
       Q4

KOL= Key opinion leader/ spokes person
                                                                       44
Bebitus – Erich Renfer
Introduction

Erich Renfer, Head of Bebitus

•   Since July 2018 Head of Spain, Portugal and
    France at windeln.de SE

•   Since May 2016: Managing Director of windeln.ch,
    Deputy Managing Director windeln.de

    Topics at windeln.de SE:
      • Integration of the Swiss operations in HQ
          Munich
      • Consolidation of DE & CH Channel
          organizations to DACH-Team
      • Migration Swiss shops to shop platform 2.0

•   6+ years of Digital Business and E-Commerce
    experience

•   Master of Science in Business Administration

                                                       47
Very attractive market environment but competitive in
multi-channel area

                                                   Competitors

 Spain:

 Population: ~46.7 million
 Birth per 1000 Capita: 8.4
 E-Commerce volume: € 15 billion
 E-Commerce volume baby and toys: € 600 million   Online

 Portugal:

 Population: ~10.3 million
 Birth per 1000 Capita: 8.4
                                                   Multi-
 E-Commerce volume: € 2.7 billion
                                                  channel
 E-Commerce volume baby and toys: € 171 million

 France:

 Population: ~67.2 million                        Offline
 Birth per 1000 Capita: 11.4
 E-Commerce volume: € 44.8 billion
 E-Commerce volume baby and toys: € 1.6 billion

Ine.es, ine.pt, insee.fr, statista.com
                                                                 48
Focus on contribution margin, SG&A and cash flow –
also at Bebitus

     Q2 2018           WDL group           CN              DE             CH                 SP               PT                FR

    Revenues            € 23.1m          € 11.7m         € 4.4m          € 1.5m            € 3.5m           € 0.5m             € 1.4m

 Avg. order value         € 90

Non-Consumables          50%

# Orders per Cust.        2.2x

Gross Profit Margin      24.0%

Contribution Margin      (0.2)%

                      • Profitability • New channels • Product assortment review      •   Product assortment review
      Focus             over growth • non-           • Category extension             •   Category extension
      areas           • Pricing         consumables • Customer acq. & retention       •   Customer acq. & retention
                                                     • Organizational structure       •   Cost optimization / centralization

                                                                                             Legend:
   Other SG&A           € (5.8)m
                                          • Organizational structure
                                          • Process optimization and automatization
                        € (5.9)m
    Adj. EBIT                                                                                Below           Approx.       Above
                        (24.9)%
                                                                                             WDL group       WDL group     WDL group
                                                                                             average         average       average
                        ~€ (4)m;          • Net working capital management
    Cash Flow
                        liquidity         • Financing
    (Current)
                         € 12m
                                                                                                                                        49
Focus on contribution margin, SG&A and cash flow –
also at Bebitus

       Q2 2018                   SP                    PT         FR

       Revenues                € 3.5m                € 0.5m      € 1.4m

    Avg. order value

   Non-Consumables              50%        >50%

   # Orders per Cust.

  Gross Profit Margin

  Contribution Margin

                                                                          Legend:
                        •   Product assortment review
         Focus          •   Category extension
         areas          •   Customer acquisition & retention              Below     Approx.   Above
                        •   Cost optimization / centralization            WDL       WDL       WDL
                                                                          group     group     group
                                                                          average   average   average

                                                                                                  50
Bebitus timeline – transformation since integration of
Bebitus in October 2017

                                                                           2019
       July 2015:                   October 2017:
                                                                           •    New communication strategy
       windeln.de                   Integration of Bebitus
       acquisiton of                                                       •    Development of new and
       Bebitus                                                                  profitable product portfolio
                                                                           •    Launch pregnancy App

2015             2016        2017                2018                   2019

            August 2015:                                     2018:
            Launch of                                        •   New Head of Bebitus
            bebitus.fr and                                   •   Bebitus Strategy 2.0 and
            bebitus.pt                                           organizational streamlining
                                                             •   Reduction of Marketing-Budget
                                                             •   Product portfolio restructuring               51
Significant improvements since beginning of the year

Cost-efficiency                                         Process-efficiency
• Substantial reduction of SG&A costs of 40%            •   Integration of standardized purchase and
  (Q1/2018 vs. Q3/2018)                                     listing process
• Finance, Operations, Product Data fully               •   Implementation of a new campaign and
  centralized                                               promotion framework
• Cut of marketing expenses by approx. 40%              •   Transparency on accountabilities
  (Q1/2018 vs. Q3/2018)
• Inventory reduction of approx. EUR 950k within
  the last 6 months
Profitability
• Promotion Blacklist for low contributors
• Delisting of loss leading categories & products
• Bundle-Strategy of products with a low contribution
  margin
• Paid-Channel optimization based on contribution
  margin after marketing expenses

                                                                                                       52
Changing and extending the life-cycle: from recurring to
become relevant in the early days of pregnancy

Recurring categories remain                Non-Consumables categories                    Extension of customer life-
important traffic drivers                  driving profitable growth                     cycle
•   Shift to high margin products within   •   Investment in new strategic               •    Launch of specific categories to
    low margin categories                      categories                                     extend the customer life-cycle
                                                                                              from 3 years to 6 years.
•   Additional marketing funding of            •   Furniture (e.g. convertible cradles
    suppliers                                      & nursey, high chairs, safety)            •     Fashion
•   Focus mainly in non-paid channels          •   Gear (e.g. Bicycle trailers & bike        •     Toys (e.g. bike & tricycles,
                                                   seats)                                          outdoor, learning)

          100%                                                                     20
           90%                                                                     18
           80%                                                                     16
           70%                                                                     14
           60%                                                                     12
                                                                                             Non-Consumables
           50%                                                                     10
                                                                                             Consumables
           40%                                                                     8
                                                                                             Gross Margin from Orders in %
           30%                                                                     6
           20%                                                                     4
           10%                                                                     2
            0%                                                                     0
                           Strategy 1.0                      Strategy 2.0                                                         53
We are helping families from the early journey onwards: an
understanding sparring partner for every moment

                   Perception                 Content & Guides                     Communication

          •   Reliable and competent      •   Entertaining but low quality   •   Short term promotion
              partner                         content                        •   Focus in paid-channels
          •   Expert in diapers & food    •   Duplicated content and         •   No personalization
 Today

          •   Highly driven by                product listings
              promotions in
              consumables categories

          •   Sparring partner of the     •   High-quality content           •   Distinction of category and
              family                      •   State-of-the-Art landing           user needs
          •                                   pages                          •   Differentiation between
 Future

              Relevant products for the
              whole family                •   Advices and assistance             campaign- & promotion-
          •   Vital community                 everywhere and anytime             Management
                                                                             •   Clear non-paid strategy
                                                                             •   Personalized

                                                                                                               54
Sharing knowledge and experience across units and
functions: Strategic projects

 Magazine & Pregnancy App    Pricing-Tool           Content & Graphics

                                                                         55
Update on Selected Financial Topics
- Dr. Nikolaus Weinberger
Financial perspective on the company – focus on
contribution margin, SG&A and cash flow

      Q2 2018          WDL group             CN                DE               CH              SP                 PT               FR

     Revenues            € 23.1m           € 11.7m            € 4.4m           € 1.5m         € 3.5m             € 0.5m           € 1.4m

 Avg. Order Value          € 90

 Non-Consumables          50%

 # Orders per Cust.        2.2x

Gross Profit Margin       24.0%

Contribution Margin       (0.2)%

                      • Profitability   • New channels   •   Product assortment review   •   Product assortment review
       Focus            over growth     • non-           •   Category extension          •   Category extension
       Areas          • Assortment        consumables    •   Customer acq. & retention   •   Customer acq. & retention
                      • Pricing                          •   Organizational structure    •   Cost optimization / centralization

                                                                                                 Legend:
   Other SG&A            € (5.8)m
                                            • Organizational structure
                                            • Process optimization and automatization
                         € (5.9)m
     Adj. EBIT                                                                                   Below             Approx.        Above
                         (24.9)%                                                                 WDL group         WDL group      WDL group
                                                                                                 average           average        average
                         ~€ (4)m,           • Net working capital management
    Cash Flow
                         liquidity          • Financing
     (current)
                         € ~13m
                                                                                                                                           58
SG&A expenses - significant decrease after lowering of
headcount

                        Adj. Selling, General & Administrative costs                               Measures taken so far
    In EUR million                                   8.6
                                                               7.9      8.1
                                  7.7      7.7
     7.2       7.1       6.9
                                                                                  6.5              •   Reduction of senior management
                                                                                             5.8       / mgmt. board

                                                                                                   •   Integration of Bebitus

                                                                                                   •   Divestiture of Feedo

   Q1/16 Q2/16 Q3/16 Q4/16 Q1/17 Q2/17 Q3/17 Q4/17 Q1/18 Q2/18 Q3/18                               •   Outsourcing customer service

                                                                                                   •   Simplification of organizational
           Number of active Full Time Equivalent (FTE) Employees*                                      structure

                                                                                                   •   Build-up IT capabilities in Sibiu
                                   446
                                                               387

                                                                                             219

                                 Dec 16                      Dec 17                      Aug 18

                                                                                                                                           59
* Currently, 14 FTE employees are in parental leave or absent because of long-term illness
Net working capital – significant inventory reduction over
the last months

Inventory (EUR million)
                                                             27.7
                                               26.4

                                                                                           20.3                                       20.2                         19.7
                                                                            19.2                         19.2
                                                                                                                        17.8                         16.9

                                                                                                                                                                                  12.9

                                              Mar-16        Jun-16         Sep-16        Dec-16         Mar-17         Jun-17        Sep-17        Dec-17         Mar-18         Jun-18          Sep-18

                                                                                                                                                                                                  Q3 closing ongoing
Days inventory (DIO)                             80            90             59            47            49             46            53             45             71              65

Accrued advertising revenues +
vendors with credit balance                      1.5          2.7            2.8           3.0            2.1            2.6           2.6            3.9            7.2            1.8
(EUR m)

Net Working Capital                             11.9         15.7            6.1           8.0            6.6            7.5          11.3           10.6           19.1            9.2
(EUR million)

as % of LTM revenues                           6.5%          8.3%           3.1%          4.2%          3.5%           3.9%          5.8%           5.7%           10.9%           6.1%

Note: Net Working Capital (NWC) defined as inventories, prepayments, trade receivables, accrued advertising subsidies, vendors with credit balance minus trade payables and deferred revenues.                         60
Cash Flow

 Adj. EBIT and cash outflow by quarter – clear reduction
 in cash outflow in 2018

                                                                        Adjusted EBIT and Cash outflow1)
 EUR million
              Q1 '16          Q2 '16       Q3 '16 (2)         Q4 '16          Q1 '17          Q2 '17     Q3 '17     Q4 '17       Q1 '18    Q2 '18       Q3 '18
   4.0
                              Cash Outflow 2016:                                              Cash Outflow 2017:                                    Cash Outflow Q1-Q3 2018:
                                                                                                                                              2.7
                                 EUR -41.6m                                                      EUR -30.0m                                                EUR -12.7m
   2.0                                                                                                                                                (incl. EUR 5.2m cap.
                                                                                                                                                             increase)

   0.0

                                                                                                                                                       Q3 closing
  -2.0                                            -1.5

  -4.0
                                                                                                                                                                    -4.1
                                                                                                                       -4.9      -5.2
  -6.0                                                                                                   -5.4
                                                                                              -5.8                                         -5.9
                             -6.3                                                                -6.3               -6.3
             -6.5                             -6.6                                                                                                    Net Liquidity1)
  -8.0                                                        -7.4            -7.3-7.5                                Higher                            EUR 13m
                                                                                                                    inventory                          30-Sep plus
                                                                                  Pre-stocking                      levels for                          EUR 0.4m
 -10.0                                                                                                             China BWH                        additional deferred
                  -9.8                                                         bonded warehouse
                                                                 -10.0                                                 and
                                                                               & Bebitus plus cash                                                       purchase
                                                                               earn-out payments                   outstanding                              price
 -12.0                                                                                                     -11.3      mktg.        -11.3
                                 -11.6                                                                                                                     Feedo
             Closure of                                                                                              rebates
             Shopping                                                                                               suppliers
                                                      Adj. EBIT                        Cash outflow
                Club

 1) Includes cash and cash equivalents, time deposits and restricted cash (excluding drawn financing).
 2) Excluding inventory reduction of approx. EUR 8.6million related to closure of shopping club
 Note: Excludes Feedo from Q1 2018 onwards.                                                                                                                                61
Adj. EBIT break-even targeted for early 2019 – three
drivers

       Status Quo                                                                             Early 2019

                                                                         China
  •    Adj. EBIT                                                        business
       ~ EUR (4)
       million
                                                 European                                      Adjusted
  •    Cash                                      business                                        EBIT
       available                                                                              break-even
       EUR 13
       million               SG&A
                          cost savings

                      Further positive      New leadership,       IMF Product relaunch,
      Leavers until   impact from already   Assortment review,    Referral program, Product
       break-even     implemented cost      Category extension,   diversification
                      measures              App, Pricing tool

                      Continous             Assess B2B, Private   Bonded Warehouse,
        Leavers       improvement in        label 2.0, Central    Channel extension,
        beyond        organization and      warehouse             Assess new regions
                      processes

                                                                                                           62
You can also read