How TikTok's Owner Became The World's Most Valuable Unicorn - USC Bytes

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How TikTok's Owner Became The World's Most Valuable Unicorn - USC Bytes
How TikTok’s Owner Became The World’s Most Valuable
Unicorn
  cbinsights.com/research/report/bytedance-tiktok-unicorn

ByteDance, the China-based unicorn behind the video-sharing app
TikTok, was recently valued at up to $140B. Now, the company is
leveraging its recommendation algorithms to expand its portfolio in a bid
to join the ranks of Big Tech.

Get the full report

At the end of 2018, Chinese tech startup ByteDance completed a $3B investment round led
by SoftBank at a valuation of about $75B — catapulting it to be the most valuable startup in
the world. In 2020, investments made in the company reportedly valued it at up to $140B,
cementing its high-flying status.

Those who are unfamiliar with the name ByteDance have most likely heard of its flagship
product, TikTok. As of May 2020, the viral video app has been downloaded approximately
2B times.

The onset of the global coronavirus pandemic and the associated lockdowns have further
accelerated TikTok’s trajectory. In Q1’20 alone, TikTok accumulated 315M new downloads
worldwide — a record-breaking quarter for an individual app, according to Sensor Tower.

As of spring 2020, ByteDance operates more than 20 apps in spaces ranging from news
and video to music and mobile gaming. Some, like TikTok, are international in scope.
Others, like the news aggregator product Toutiao, have so far only been made available in
China.

With each new product it launches, ByteDance leverages the same 3 key advantages it has
cultivated in its core business areas like news curation and short-form video:

     A young and highly engaged user base. Like Facebook before it, ByteDance is
     leveraging an audience of actively engaged young people to facilitate its growth. In
     the US, 60% of TikTok users reportedly fall between the ages of 16 and 24.
     Worldwide, two-thirds are under the age of 30.
     Products engineered for virality. With TikTok, ByteDance appears to have
     tapped into something powerful in the way that users currently want to engage with
     content. The top 50 content creators on TikTok have more followers than the
     populations of Mexico, Canada, the UK, and Australia combined.
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How TikTok's Owner Became The World's Most Valuable Unicorn - USC Bytes
Personalization and recommendation algorithms. One way to think of
     ByteDance is not so much as a creator of content platforms, but as an artificial
     intelligence laboratory that specializes in developing algorithms that can match users
     with content, from video and music to news and e-commerce.

Get the full report here

ByteDance is jockeying for a spot alongside global tech leaders like Google, Facebook,
Amazon, as well as their China-based counterparts Baidu, Tencent, and Alibaba. But a
permanent place in Big Tech is far from guaranteed.

Concerns about ByteDance’s approach to user privacy are mounting and established tech
companies and startups alike are singling ByteDance out as a threat, launching products to
compete with it directly.

ByteDance will have to prove its viral products are more than a craze.

In this report, we look at ByteDance’s expanding product portfolio, highlighting how its
core advantages play out in each product. We’ll also examine how the company is
expanding its geographic reach, focusing on its expansion in 3 critical markets: China,
India, and the US.

Table of contents

The rise of ByteDance
ByteDance was founded in 2012 and was originally based in a small apartment. It launched
Toutiao, which remains one of its core products, later that year. The app caught on quickly,
reaching 1M daily active users just 4 months after its launch.

One factor that helped set the stage for ByteDance’s growth was China-based Alibaba’s
massive IPO in 2014. When Alibaba debuted on the NYSE at a record-setting $25B
valuation, more international investors started to look for similar success stories to emerge
from the Chinese market.

The result: a significant spike in capital flowing into Chinese tech companies — including
ByteDance.

Since 2014, the company has raised billions in disclosed venture funding.

This enormous chest of capital has helped ByteDance to go head-to-head with one or more
of the China-based BAT companies (Baidu, Alibaba, Tencent) in every vertical it targets,
from Tencent in mobile gaming to Alibaba in e-commerce.
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How TikTok's Owner Became The World's Most Valuable Unicorn - USC Bytes
ByteDance’s products
The viral video app TikTok is ByteDance’s most well-known property, particularly on the
international stage. But the company is working on a large and rapidly expanding portfolio
of products that span the major sectors of the modern internet economy, from news
aggregation and search to music and mobile gaming.

Each ByteDance product is built on the company’s edge in personalization and
recommendation. ByteDance’s recommendation algorithms are the secret sauce that has
fueled the company’s success since Toutiao.

Similar to the algorithms employed by the likes of Facebook and YouTube, ByteDance’s
algorithms analyze a user’s viewing behavior and use that data to recommend additional
content that will keep the viewer engaged. Further, the user-generated content incentivizes
individuals to create more content, and therefore spend more time on the app.

The result is an addictive user experience that keeps users in the app for long spans of time
— 52 minutes per day on average, in the case of TikTok. That metric puts TikTok on par
with Instagram (53 minutes) and Snapchat (50 minutes), and substantially ahead of
YouTube (40 minutes).

So far, ByteDance has generated revenue mostly through advertising and in-app purchases.
The effectiveness of ByteDance’s personalization algorithm for advertising is such that the
company more than quadrupled its share of the advertising market against BAT in 2 years,
rising from 5% in 2017 to an estimated 22% in 2019, according to Totem Media.

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How TikTok's Owner Became The World's Most Valuable Unicorn - USC Bytes
Source: Technode

Broadly, ByteDance’s products can be divided into 3 categories: media and entertainment,
internet, and a long tail of miscellaneous ventures.

Media and entertainment
On the media and entertainment front, ByteDance’s efforts hinge on user-generated
content and virality — facilitated via the company’s highly sophisticated algorithmic
recommendation engines.

With many spending more time at home, the Covid-19 outbreak could act as an accelerant
to ByteDance’s efforts in the media and entertainment space. TikTok alone reportedly saw
an 18% weekly increase in US downloads between March 16 and March 22, the period
when many lockdown orders started to take effect across the country.

Video

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How TikTok's Owner Became The World's Most Valuable Unicorn - USC Bytes
TikTok — and its equivalent for the Chinese market, Douyin — is ByteDance’s audience-
growing engine, and its clearest bid to compete head-to-head with global tech powers like
Facebook.

Source: Sensor Tower

On the surface, TikTok bears a strong resemblance to its many social media forebears. The
app is built around short, 15- to 60-second video clips created by users — similar to the
now-defunct Vine. The app makes use of hashtags and filters, similar to platforms like
Snapchat, Twitter, and Instagram. But a closer look reveals how TikTok deploys its
sophisticated algorithms to ramp up the social media experience.

Unlike social media predecessors like Facebook, Instagram, and Twitter, where users’
feeds are made up primarily of their own social network or people they choose to follow,
TikTok’s user experience is primarily driven by algorithms. The app’s “For You” page is
continually populated with new videos based on the videos they’ve watched and engaged
with in the past. The brevity of the videos means that content comes fast, and each
subsequent video a user engages with becomes another data point in their profile, which
the algorithm then uses to serve up more personalized content to keep the user engaged.

TikTok’s algorithm doesn’t just recommend content for users to watch — it also
recommends content for users to create, supplying a running catalog of viral hashtags,
challenges, and memes for users to imitate. The fact that the app is built around discovery
rather than the user’s existing network also means that it’s easier for users’ content to be
seen by others, incentivizing users to keep creating content in the hope of racking up views.
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How TikTok's Owner Became The World's Most Valuable Unicorn - USC Bytes
The algorithmic curation and incentives drive a sticky, addictive user experience with
engagement metrics that handily outperform those of many other social media platforms.
The average session duration on TikTok was 294 seconds as of October 2018, compared
with Facebook’s 208 seconds, Instagram’s 144 seconds, and Snapchat’s 80 seconds,
according to App Annie.

Source: Digiday

In addition to the advertising model typical of other social media apps, TikTok generates
revenue from in-app purchases. Users purchase coins which they can give to their favorite
creators, who can then exchange the coins for digital gifts. User spending on TikTok is
increasing even faster than user acquisition: as of April 2020, lifetime user spending
totaled $456M — more than 2.5x the $175M the app generated when it reached 1.5B
downloads, according to Sensor Tower.

While TikTok’s growth is unquestionably impressive, the app is not without its critics.

TikTok’s algorithmic, engagement-driven business model places it squarely within the
“attention economy,” which has drawn concerns about the associated psychological effects
and the prevalence of user surveillance. For example, Reddit CEO and co-founder Steve
Huffman recently said that TikTok’s technology for monitoring users was “truly terrifying.”

There are also concerns about the app’s approach to user privacy. US senators called for
investigations into the app’s privacy policies in response to reports that the company had
not followed through on promises to delete content created by users under the age of 13.
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Some US lawmakers have called for a national security probe into the app, citing concerns
about how user data is utilized and whether the app censors content.

TikTok has pushed back against the criticisms. “TikTok has made clear that we have no
higher priority than earning the trust of users and regulators in the US,” a company
spokesperson said.

Music
ByteDance has already proven its ability to launch new music via TikTok. American rapper
Lil Nas X achieved viral success on the platform with his independently produced single
“Old Town Road” in early 2019. By the end of the year, the single was certified diamond
and had sat atop the Billboard Hot 100 for a record-setting 19 weeks. Other hits that have
benefited from the “TikTok effect” include “Uno” by Ambjaay and “Good as Hell” by Lizzo.

Now, the company is moving to solidify its presence in the music space with the
introduction of a dedicated app. In March 2020, ByteDance launched Resso — a “social
music streaming app” — in India and Indonesia.

The Southeast Asia launch could lay the groundwork for expansion to the US and
elsewhere. Music streaming in India is a relatively modest $314M market, compared with
the $4.5B US market, according to CB Insights’ Industry Analyst Consensus market sizing
tool.

Source: Resso

                                                                                             7/17
With Resso, it appears that ByteDance is looking to repeat a similar formula to the one that
has made TikTok successful, leveraging user-generated content combined with
recommendation algorithms to engineer viral success. Users can upload lyrics and post
comments, as well as create and share their own full-length audio tracks. The company is
in talks with Universal Music, Sony Music, and Warner Music for global licensing deals for
their songs. Though the app generates revenue via subscriptions and advertising, the
company is reportedly focusing on “social product features” rather than monetization.

In China’s music space, ByteDance’s largest competitor is Tencent, which has 800M users
on its music service. On the international stage, ByteDance’s biggest rivals in the music
space are likely to be Spotify (286M users) and Apple Music (60M users).

Mobile gaming
Mobile gaming is a key revenue driver for many internet companies, with 72% of all
consumer mobile spending happening in the space, according to App Annie. If ByteDance
wants a seat at the Big Tech table alongside the likes of Baidu, Tencent, Google, and
Facebook, gaming will be an important piece of the puzzle.

ByteDance has had a few wins in the video game space already. On the first day of the
Lunar New Year in China in 2020, 3 of the top 5 free mobile games in China were
ByteDance-owned.

The poker game Xiaomei Fights the Landlord was a mobile gaming success for
ByteDance.

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So far, monetization of ByteDance’s gaming properties has been primarily ad-driven, and
the company is leveraging behavioral learning techniques, similar to those deployed for
TikTok, to drive advertising engagement up.

ByteDance’s advantage in the mobile gaming space is likely to be the huge teenage
audience that it has cultivated through TikTok. In that way, it closely mirrors its biggest
domestic rival in the gaming space, Tencent, which leveraged an audience of highly
engaged young users to launch itself into gaming a decade ago.

As ByteDance adds mobile gaming products to its lineup, it will be able to put those apps
directly in front of millions of users. To promote one of its first games, Xiaomei Fights the
Landlord, the company reportedly released 1,388 unique videos through Douyin, resulting
in 160M views.

Get the full report here

Internet
As in the media space, ByteDance is leveraging its addictive recommendation algorithms
and highly engaged audience to expand its reach in the internet space — whether it’s
serving up personalized headlines via the news aggregation app Toutiao, or influencing
people’s purchasing decisions through e-commerce.

News
ByteDance may be most well-known for TikTok, but it wasn’t the company’s first area of
focus. News aggregation app Jinri Toutiao (translation: “Today’s Headlines”) launched in
August 2012.

Toutiao employs no editors or writers of its own, but instead leverages ByteDance’s
recommendation algorithms to curate externally-provided content that it thinks users will
be interested in. The result is a hyper-personalized service that offers users stories based
on how compelling they’re likely to find them based on past behavior.

Within its first 5 years of operation, Toutiao grew into one of the most-viewed news
services globally with over 120M daily users.

ByteDance has released or invested in similar news aggregator apps in other countries as
part of its bid to expand globally — TopBuzz in the US, Dailyhunt in India, BaBe in
Indonesia, News Republic in Europe — but none have grown to the same scale as Toutiao.

Search

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Of all of the verticals that ByteDance is expanding into, search stands out for the market
domination of the giants already in the space. In China, there’s Baidu, which controls over
75% of China’s market share. And everywhere else, there’s Google, which accounts for 87%
of search traffic worldwide, according to Statista.

But given how power dynamics in the digital world have shifted, it’s not as clear as it once
was that the company that controls search controls everything else.

This new reality is already being proven out among ByteDance users, who often default to
ByteDance products as a matter of habit. As Zhang Xueru of Shanghai-based 86 Research
notes, “ByteDance has gained so much traffic through its news feed and short-video apps,
many users already started to search for content within its systems; that’s why they are
taking search to the next level and commercializing it.”

This dynamic is likely to inform how ByteDance looks to expand into the search space.
Rather than launching a dedicated search engine product, the company is instead opting to
incorporate search into its existing platforms. In August 2019, ByteDance launched
Toutiao Search, a search engine that sits within the Toutiao news aggregation app. The
search engine shows users a combination of results from Toutiao and other sources around
the web.

E-commerce
E-commerce presents ByteDance with the formidable task of going head-to-head with
Alibaba and Amazon. To carve out its own space, the company is leaning hard into its
existing advantages by seeking to blur the line between content and commerce.

ByteDance’s relationship with existing e-commerce forces has not been strictly
antagonistic. In fact, the company has partnered with Alibaba on e-commerce initiatives,
suggesting there may be room for the dueling companies to share the space — at least for a
time.

As with other verticals like music and search, ByteDance is leveraging its already-popular
platforms as a springboard for expanding into e-commerce. The company is already testing
in-app e-commerce on TikTok with initiatives like “shop now” ads that allow users to
access a shopping site inside the app. Douyin, the version of TikTok for the Chinese
market, has also partnered with Alibaba to add a shopping cart button. According to the
company, the feature facilitated “nearly $30M in sales on a single day in December 2018.”

But questions linger about how sustainable this approach will prove be in the long-run,
and ByteDance is already laying the groundwork for alternatives. For example, Toutiao
introduced its own e-commerce platform Zhidian in 2018. ByteDance also recently
launched another e-commerce platform, Xincao, that focuses on younger consumers.

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Other
While the majority of ByteDance’s efforts have been focused primarily on media and
internet, the scope of the company’s ambition is not limited to those spheres. Like its
China-based competitors Tencent and Alibaba, as well as US-based tech giants like Google
and Facebook, ByteDance aims to keep users engaged by providing them with a wide
variety of services.

There’s a “long tail” of ByteDance apps and initiatives spanning everything from live
streaming to enterprise messaging to education.

Messaging
ByteDance has launched messaging products, including an app called Duoshan that
focuses on video chat. However, in a likely sign of a mounting rivalry, Duoshan’s growth
was throttled by competitor Tencent, which blocked the app in its WeChat and Android
stores.

Source: Flipchat/Feiliao

ByteDance launched another chat product called Flipchat (known as Feiliao in China),
released a few months after Duoshan, which offers a combination of instant messaging and
interest-based forums.

Enterprise productivity
The global market for enterprise collaboration is estimated to be worth over $40B and is
set to grow quickly in the coming years, according to CB Insights’ Industry Analyst
Consensus market sizing tool. Demand for productivity tools has seen strong growth in
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China, particularly with the Covid-19 pandemic causing a broader adoption of remote work
in the country.

ByteDance had already begun its expansion into enterprise productivity prior to the
outbreak. In April 2019, the company launched Lark (known as Feishu in China), a
productivity app similar in design to many B2B software apps from US-based companies.

Lark combines functions like calendar, documents, and chat. In the wake of Covid-19,
ByteDance reportedly made the decision to retool the app with a greater focus on cloud-
based file management and document & spreadsheet editing.

Lark is not the only work-oriented product ByteDance is developing. The company offers a
full range of office tools that resembles services like Google’s G Suite.

Source: Bloomberg

In February, the company offered free access to Feishu’s premium features to enterprise
users, a move that propelled the app to a peak of 22,000 downloads per day, according to
Sensor Tower. Even if they’re not directly generating much revenue at the moment, the
enterprise apps will work to keep users inside ByteDance’s ecosystem.

Education
As in the enterprise productivity space, the Covid-19 pandemic is presenting ByteDance
with an opportunity to boost its presence in an industry where it was just beginning to
make moves: edtech.

In early 2019, ByteDance acquired a number of education patents from smartphone maker
Smartisan. The company has also launched several education-based initiatives in recent
years. GoGoKid is a tutoring platform for Chinese children to learn English online from

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foreign teachers. Haohao Xuexi (translation: “study hard”) is an online learning platform
that covers career advice, parenting, culture, wealth management, and audiobooks.
ByteDance is also a large shareholder of Hope and Rising, a Chinese company that provides
educational products and content.

Virtual learning is an area where ByteDance’s algorithmic sophistication could come into
play for helping to match learners with relevant content — a potentially strong selling
point.

Cloud infrastructure
While most of ByteDance’s product initiatives are consumer-facing, there are signs that the
company could look to expand into digital infrastructure in the near future.

In 2019, ByteDance began opening data centers in two key international markets, the
United States and India. Also in 2019, the company acquired data storage and searching
startup Terark, which specializes in boosting the performance of big data applications.

While it’s possible that the new infrastructure is purely intended for internal purposes, the
moves may signal a play for the cloud hosting space. If the company does indeed go in that
direction, it could again bring it into direct competition with incumbent Big Tech players,
including Amazon (Amazon Web Services), Microsoft (Microsoft Azure), Google (Google
Cloud), and Alibaba (Alibaba Cloud).

Hardware
The company initially brushed off reports that it was developing a proprietary hardware
device. But in late 2019, the company released the Jianguo Pro 3 smartphone in China in
partnership with consumer electronics maker Smartisan.

The device is likely aimed more at solidifying the adoption of the ByteDance app ecosystem
than being a key revenue driver itself. The phone comes preloaded with ByteDance apps,
including Douyin and Toutiao.

Though there remains a lot of speculation about Bytedance’s future smartphone ambitions,
some experts question whether there is a compelling pathway for the company to fully
enter the hardware space, citing the company’s lack of experience, supply chain, and
associated channels.

ByteDance’s markets
ByteDance has achieved a massive geographic reach, thanks in large part to the
international success of TikTok.

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The company made a number of moves in early 2020 that signal its intention to shift focus
away from the domestic Chinese market and toward further international expansion.

First, it announced the appointment of a new leadership team to direct the company’s
domestic initiatives — freeing up founder and CEO Zhang Yiming to focus on international
developments.

Next, it began a wave of hiring worldwide that could bring the company’s total headcount
to 100,000 by the end of 2020. The new hires span ByteDance’s properties, including tent
poles ByteDance, Douyin, and Jinri Toutiao, as well as more nascent verticals like e-
commerce and mobile gaming.

A number of key international hires — including poaching Disney executive Kevin Mayer
to be TikTok’s CEO — have supported speculation that ByteDance is shifting its center of
power away from its home country amid rising economic and diplomatic tensions.

For now, ByteDance appears to be focusing its efforts on 3 major markets — China, India,
and the US — each with its own complexities and strategic objectives for the company.

China
ByteDance’s fiercest competition may be at home. So far, the company has mostly held its
own against the incumbents — but BAT is increasingly mobilizing its resources against the
younger company.

The company is focusing its energy on entertainment, news, and content, driving primarily
advertising-based revenue from each.

ByteDance has drawn controversy in its home country for its aggressive approach to hiring.
The company operates by a philosophy of “unlimited salary for unlimited talent,” poaching
top players from other Chinese tech outfits like Baidu and Tencent with compensation that
can reportedly exceed $3M.

ByteDance’s extensive product catalog plays a major role in its ability to poach talent since
it allows them to offer more senior product managers the opportunity to take product-
specific leadership roles in a way that could be difficult at a comparable company. At
ByteDance, ambitious talent could feasibly become CEO of their product, with all the
prestige and career advancement that implies.

ByteDance’s competitors in China are making moves to defend themselves against the
younger company’s insurgency. Tencent invested $1.5B in short video app Kuaishou, a
Douyin rival, in August 2019. Tencent has also gone to court to block ByteDance apps from
live streaming videos of some of its most popular games, citing copyright violations.

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Get the full report here

India
India has emerged as an important international market for ByteDance. The company
reportedly has around 300M monthly active users in India across 3 products: TikTok, Vigo
Video, and Helo. The company says that it plans to spend $1B in the country across the
next few years.

ByteDance’s rapid expansion in the Indian market has been enabled by the recent surge in
smartphone usage in the country. The total number of smartphone users in India will
approach 900M by 2022, according to projections by Cisco.

Source: Quartz India

The recent surge in smartphone usage in the country means that many of these new
adopters could be less locked-in to tech incumbents’ products, creating an opportunity for
relative newcomers like ByteDance. TikTok alone is estimated to have over 200M users in
India. By comparison, Facebook is thought to have about 300M users in India — not a big
lead given the company’s relative longevity.

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It’s not just the nascency of India’s technological infrastructure that makes the country an
attractive proposition for ByteDance. As Resso India’s head of music content Hari Nair
explained to TechCrunch, India also has the largest population of the company’s primary
target audience — Gen Z — of any country worldwide.

In March, ByteDance launched the music-streaming app Resso in India. The app quickly
tallied up over 600,000 downloads in the country, according to Sensor Tower. “With the
core of Resso’s target audience being Gen Z, it is only logical for Resso to make its debut in
India,” Nair told TechCrunch.

The United States
With TikTok, ByteDance has achieved massive penetration in the US market. But amid
mounting US-China trade tensions, growing privacy concerns, and fierce competitors,
future inroads in the US are far from a sure thing.

ByteDance is likely to face stiff competition in the US market from tech giants including
Google, Amazon, and, perhaps most notably, Facebook.

Facebook has a well-documented history of moving aggressively to head off outside
competition. The company paid billions to acquire rivals like photo-sharing app Instagram
and messenger app WhatsApp. It also mirrored key Snapchat features in its products in a
bid to avoid losing market share to the smaller social media platform after founder Evan
Spiegel reportedly declined a similar acquisition offer.

News reports indicate that Facebook founder Mark Zuckerberg has been similarly
aggressive in efforts to curb TikTok’s expansion — including publicly raising concerns
about the app regarding free speech and censorship.

American politicians have also expressed fears about TikTok’s rise. The US government
launched an investigation into the app amid reports that TikTok instructs content
moderators to censor politically sensitive videos.

These concerns aren’t the only political factor that could undermine ByteDance’s further
expansion in the US.

Trade relations between China and the US remain volatile, and the ongoing coronavirus
pandemic may further escalate tensions between the 2 countries. If ByteDance is drawn
further into the geopolitical rivalry then future US expansion may become much more
challenging.

What’s next for ByteDance?
ByteDance’s growth to date is impressive, but its ability to sustain this trajectory is far from
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guaranteed — especially as Covid-19 continues to inject uncertainty into the global
economy.

The company faces a number of obstacles, including censorship concerns, escalating US-
China trade tensions, and fears about data privacy. And with VC investment to China-
based companies slowing, ByteDance is under more pressure to drive up revenues.

In support of this effort, some measures that ByteDance may take to boost its position
include:

     Expansion into new geographic markets. TikTok may be “China’s first global
     app,” but ByteDance will need to continue to expand its geographic reach if it hopes
     to continue taking on the likes of Facebook and Google.
     Continued investment in viral products. ByteDance’s most distinct advantage
     is its ability to engineer virality, and it will need to continue to cultivate that edge if it
     wants to sustain the moat it has built and fend off encroachment by rival tech
     companies.
     Accelerated horizontal expansion. ByteDance’s product portfolio is already
     sizeable, but it will need to continue to expand its scope if it hopes to keep pace with
     Big Tech competitors. Some areas that rivals are already exploring that may tempt
     ByteDance includes virtual and augmented reality, fintech, and healthcare.

This report was created with data from CB Insights’ emerging technology insights
platform, which offers clarity into emerging tech and new business strategies through
tools like: If you aren’t already a client, sign up for a free trial to learn more about our
platform.

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