Yell UK Business Presentation - 15 May 2019

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Yell UK
Business Presentation

15 May 2019

hibu confidential / © hibu 2019
Disclaimer
This presentation is for information purposes only and does not constitute a prospectus or any offer to sell or the solicitation of an
offer to buy any security in the United States of America, the United Kingdom or in any other jurisdiction. Securities may not be
offered, sold or transferred within the United States except pursuant to an exemption from, or in a transaction not subject to, the
registration requirements of the U.S. Securities Act of 1933, as amended.

The information contained in this presentation does not comprise statutory accounts within the meaning of Section 434 of the
Companies Act 2006. Statutory accounts for the year ended 31 March 2018 have been filed with the Registrar of Companies. The
auditor has reported on those accounts and its report was unqualified and did not contain a statement under Section 498(2) or 498(3)
of the Companies Act 2006. Statutory accounts for the year ended 31 March 2019 will be filed with the Registrar of Companies. The
auditor has not yet reported on those accounts but is expected to do so prior to filing.

This presentation may include forward-looking statements within the meaning of the securities laws of certain applicable jurisdictions.
These forward-looking statements include, but are not limited to, all statements other than statements of historical facts, including,
without limitation, those regarding our intentions, beliefs or current expectations concerning, among other things, our future financial
conditions and performance, results of operations and liquidity, our strategy, plans, objectives, prospects, growth, goals and targets,
future developments in the markets in which we participate or are seeking to participate, and anticipated regulatory changes in the
industry in which we operate. These forward-looking statements can be identified by the use of forward-looking terminology, including,
but not limited to, terms such as “aim”, “anticipate”, “assume”, “believe”, “continue”, “could”, “estimate”, “expect”, “forecast”,
“guidance”, “intend”, “may”, “outlook”, “plan”, “predict”, “project”, “should”, “will” or “would” or, in each case, their negative, or other
variations or comparable terminology.

By their nature, forward-looking statements involve known and unknown risks, uncertainties and other factors because they relate to
events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not
guarantees of future performance and are based on numerous assumptions. Our actual financial condition, results of operations and
cash flows, and the development of the industry in which we operate, may differ materially from (and be more negative than) those
made in, or suggested by, the forward-looking statements contained in this presentation. In addition, even if our financial condition,
results of operations and cash flows, and the development of the industry in which we operate, are consistent with the forward-looking
statements contained in this presentation, those results or developments may not be indicative of results or developments in
subsequent periods. We undertake no obligation publicly to update or revise any forward-looking statements, except as may be
required by law.

hibu confidential / © hibu 2019                                                                                                                2
FY19
Business commentary
• Transition to fully digital business now complete; last print book delivered January
• Revenue challenges, especially in Q3 and Q4; operational actions already underway to address this
• Yell.com strengthened: underlying traffic stabilised at around 10 million monthly visits; partners adding
  additional c. 25m1 monthly usage; strong growth in reviews; messaging capability being rolled out
• Pension deficit at April 2018 covered by subsequent contributions, no further regular contributions
  required before the next valuation expected in 2021
• Operations and capital structure separate from US and Group
• Raised £225 million bond May 2018

Financial commentary
• Digital revenue in Q4 was £3m lower than Q3 for a variety of reasons largely relating to the final
  transition from print to digital. These include the roll-off of some Yell.com spend from customers
  transitioned a year earlier from print to digital; the loss of certain national digital customers with the
  end of print; the loss of some high revenue (but low margin) search campaigns; the short term impact
  of sales force reorganisation; and headcount being below target

• Digital EBITDA margins held up well at 34% with lower costs offsetting the revenue decline

• Trading operating cash flow in Q4 was £4m lower than Q3 due to the timing of payments

1. Searches for businesses via Yell’s content syndication partners, where Yell data was used in the search results provided.   Source: Syndicated partner stats, January to March 2019.

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Market Overview

        SME DIFM Digital Marketing Services
                   (£ Billions)

                                                                                               • £2.6bn market growing at c. 8%
                                                                   £3.7
                                                                                                 (although management view is
                                                                                                 this may be softening)

                                                                                               • Yell is number one provider of
                     £2.6
                                                                                                 managed digital marketing
                                                                                                 services with c. 7% share

                                                                                               • Fragmented market dominated
                                                                                                 by small service providers

                     2018E                                         2022E

     Source: ONS, PwC E&M outlook, PwC merchant survey, Management Information, PwC Analysis

hibu confidential / © hibu 2019                                                                                                   4
Digital Marketing Made Easy

                                                                                             • Businesses lack the time,
                                                                                               knowledge and resources to
                   Measurement                              Presence
                   Tracking, Measuring &                Strong & Synchronized                  manage their digital marketing
                    adapting via Y4B App

                                                                                             • Yell offers the ‘one stop shop’
                                                                                               to be successful at digital
                                                                                               marketing

                                                                                             • Compelling market
 Performance                                                                                   proposition – broad range,
 Drive qualified traffic &                                               Connect               local service and leading
re-marketing to existing                                            Maintain & Update your
       customers                                                         business info         technology

                                                                                             • Partnering with the leading
                                                                                               providers in the industry
                                       Reputation
                                       Manage reviews and
                                   distribute dynamic relevant
                                             content

hibu confidential / © hibu 2019                                                                                              5
Yell.com
Connecting Businesses & Consumers

                    Average Monthly Usage (m)

                                                             • Yell.com is more than an online directory
                 Yell.com Core Traffic
                                                               •   Omnichannel platform (Mobile, Web & App)
                 Syndicated Partner Usage
                                                               •   Voice search enabled
                                                               •   Messaging & booking with AI & Chat bots
                                                               •   Leading data & rich content
                                                    25.9       •   Over 2m reviews

                                            17.9
                                                             • Total monthly usage has grown to 36m
                                  9.1                          throughout FY19 through partner usage

                                                             • Usage partnerships with Apple & Bing
                                                               driving growth
             10.1                 10.5      10.3    10.8

          FY19 Q1             FY19 Q2    FY19 Q3   FY19 Q4

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Technology and Data Evolution
                                       From                               To
                                  Manual error prone and          Efficient AI assisted
     Processes
                                  inefficient processes           automated processes

        Cyber                     Reactive approach with          Proactive approach with
       Security                   limited capability              advanced tooling

                                  Fragmented data and             Single version of truth for
    Data and MI
                                  irregular MI reporting          an Insight driven business

                                  In house hosting creating       Efficient, modern and
       Hosting
                                  cost and obsolescence           leading cloud services

                                  Standard content on             Rich content with
       Yell.com
                                  Business Listings               Omnichannel experience

                                  Siloed Tools with duplication   Simple Tools and Self-Serve
          Tools
                                  and complexity                  Digital journeys

hibu confidential / © hibu 2019                                                                 7
UK FY20 Priorities

                                           Priorities

 • Continuing priority is to address revenue trend
 • Organisational stability and improved execution are key: focusing on priorities; removing
   distractions; getting sales headcount up to strength; optimizing territory allocations and
   sales commission plans; sales training and performance management
 • HQ cost reduction program initiated, reducing costs by up to £8 million annual run rate over
   course of year, to help protect profitability and ensure the business is “leaner and fitter”
 • Opportunity to simplify and improve the customer journey, automate, and leverage scale
   advantage in technology and data
 • UK CEO recruitment process well advanced

hibu confidential / © hibu 2019                                                                   8
Strategic Outlook

• First major YP company to transition to fully digital

• Significant transition; addressing challenges

• Number 1 provider in growing, fragmented market1

• Yell.com a high usage and increasingly differentiated platform

• Opportunities to improve customer journey and to automate

• Opportunities to leverage scale advantage in technology and data

• Challenge is to out-compete the many small service providers and grow above market

1. Managed digital marketing services for SMEs

hibu confidential / © hibu 2019                                                        9
Appendix

hibu confidential / © hibu 2019
UK: FY19 Quarterly
£m                                       Q1                        Q2                        Q3                        Q4                  Full Year
                                                 vs                        vs                        vs                        vs                   vs
                               Actual                    Actual                    Actual                    Actual                    Actual
                                              Prior Yr                  Prior Yr                  Prior Yr                  Prior Yr             Prior Yr
Digital revenue
Digital directories             27.2            0.4       27.7            0.4       26.9            0.2       24.7           (3.0)     106.5      (1.9)
Growth                         1.6%                      1.5%                      0.9%                      (10.7)%                   (1.7)%
Digital marketing services      21.4           (0.2)      21.3           (1.6)      20.8           (2.7)      19.8           (3.3)      83.2      (7.8)
Growth                         (0.8)%                    (6.9)%                    (11.5)%                   (14.5)%                   (8.7)%
Total digital revenue           48.6            0.2       49.0           (1.2)      47.6           (2.5)      44.5           (6.3)     189.7      (9.7)
Growth                         0.5%                      (2.4)%                    (4.9)%                    (12.4)%                   (4.9)%

Digital product contribution
Digital directories             27.1            0.6       27.5            0.2       26.7            0.2       24.5           (3.0)     105.8      (2.0)
  % of revenue                 99.6%                     99.4%                     99.4%                     99.4%                     99.3%
Digital marketing services      11.4           (0.3)      11.9           (0.6)      11.1           (2.2)      10.8           (2.1)      45.2      (5.2)
  % of revenue                 53.4%                     55.6%                     53.6%                     54.4%                     54.3%
Total digital contribution      38.5            0.3       39.3           (0.4)      37.8           (1.9)      35.3           (5.1)     151.0      (7.1)
                               79.2%                     80.4%                     79.4%                     79.4%                     79.6%

Total semi-var & indirect      (23.0)           0.1      (23.3)           0.7      (24.2)          (0.6)     (20.1)           5.0      (90.6)      5.3

DIGITAL EBITDA                  15.5            0.4       16.0            0.3       13.7           (2.5)      15.2           (0.1)      60.4      (1.9)
  % of revenue                 31.9%                     32.7%                     28.7%                     34.2%                     31.8%

Print revenue                   3.5            (1.6)      3.9            (3.4)      3.0            (3.8)      1.2            (7.1)      11.5      (15.8)
  underlying growth            (31.0)%                   (46.7)%                   (56.2)%                   (85.2)%                   (57.8)%
Print contribution              0.9            (1.9)      0.6            (2.6)      (0.2)          (3.0)      0.0            (5.0)      1.4       (12.5)
  % of revenue                 27.1%                     16.8%                     (8.3)%                    0.5%                      11.7%
Print costs recharged           (0.3)           0.3       (0.4)           0.2       (0.3)          (0.2)      (0.4)           0.6       (1.4)      0.9
PRINT EBITDA                     0.6           (1.6)       0.3           (2.3)      (0.6)          (3.2)      (0.4)          (4.4)      (0.1)     (11.5)

TOTAL UK EBITDA                 16.1           (1.2)      16.3           (2.0)      13.1           (5.7)      14.8           (4.5)      60.3      (13.4)
  % of revenue                 30.9%                     30.9%                     25.9%                     32.4%                     30.0%

Exceptional cash flows          (0.4)          (0.4)      (0.8)           0.2       (0.4)           0.2       (2.3)          (1.5)      (3.9)      (1.5)
Working capital movement        (0.0)            -        (5.6)          (6.9)       2.6            4.4       (1.5)           0.4       (4.5)      (2.1)
Pension contributions           (2.5)           0.7       (2.5)            -        (0.8)           2.2         -             2.2       (5.8)       5.1
Capital expenditure             (1.7)          (1.0)      (2.1)          (0.7)      (1.7)           0.0       (2.2)          (0.4)      (7.7)      (2.0)
Trading operating cash flow     11.5           (1.9)       5.3           (9.5)      12.7            1.1        8.8           (3.7)      38.3      (13.9)
                                                                                                                                                            11
UK: FY19 Cash Analysis

£m                                                                                                          Q1       Q2       Q3       Q4       FY
                                                                                                           Actual   Actual   Actual   Actual   Actual

Trading operating cash flow                                                                                 11.5     5.3     12.7      8.8      38.3
Hibu Group management costs 1                                                                               (2.7)    0.9     (0.8)    (0.9)     (3.5)
Hibu brand Transfer to US                                                                                     -       -       1.5       -        1.5
Pension (one off contribution)                                                                             (10.0)     -        -        -      (10.0)
Adjusted operating cash flow                                                                                (1.2)    6.2     13.4      7.9      26.3
Cash tax                                                                                                    (0.2)   (0.4)    (0.5)    (0.2)     (1.2)
Withholding tax on US dividends                                                                             (0.7)     -        -        -       (0.7)
Refinancing Costs 2                                                                                         (8.8)   (0.0)    (0.0)    (0.2)     (9.1)
UK bond interest                                                                                              -     (7.1)      -      (9.6)    (16.6)
RCF commitment fee                                                                                            -     (0.1)    (0.1)    (0.1)     (0.2)
Excess cash flow                                                                                           (11.0)   (1.2)    12.7     (2.1)     (1.6)

Opening cash balance                                                                                        33.6    12.0     10.7     23.4      33.6
Excess Cash flow                                                                                           (11.0)   (1.2)    12.7     (2.1)     (1.6)
Cash returns to shareholders 3                                                                             (11.4)     -        -        -      (11.4)
Intercompany                                                                                                 -        -        -      (1.7)     (1.7)
Foreign exchange movement                                                                                   0.6      0.0     (0.1)     0.0       0.6
Closing cash balance                                                                                        12.0    10.7     23.4     19.6      19.6

1.   Management costs recharged from the Hibu Group.
2.   Included £0.9m outflow classified as part of cash generated from operations for statutory purposes.
3.   Legacy PIK repayment.

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