YMCA Community Impact Report 2019-2020 - YMCA OF BRISBANE Y-CARE (SOUTH EAST QLD) INC - YMCA Brisbane

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YMCA Community Impact Report 2019-2020 - YMCA OF BRISBANE Y-CARE (SOUTH EAST QLD) INC - YMCA Brisbane
YMCA
 Community
 Impact
 Report
 2019-2020
 YMCA OF BRISBANE
 Y-CARE (SOUTH EAST QLD) INC.
 Changing lives since 1864

YMCA BRISBANE
107 Brunswick Street, Fortitude Valley QLD 4006 p: (07) 3253 1700
e: brisbane@ymcabrisbane.org w: www.ymcabrisbane.org
YMCA Community Impact Report 2019-2020 - YMCA OF BRISBANE Y-CARE (SOUTH EAST QLD) INC - YMCA Brisbane
TITLE HERE                                                                                                                                                    YMCA GROUP

                                                                  YMCA BRISBANE GROUP
                                                                  YMCA OF BRISBANE
                                                                  Y-CARE (SOUTH EAST QUEENSLAND) INC.

                                                                  CAMPING                                                  HOUSING
                                                                  •   Camp Leslie Dam - Warwick                            •   Melville Place - Nerang
                                                                  •   Camp North Pine - Whiteside                          •   Nowell B. Taylor House - Nerang
                                                                  •   Camp Warrawee - Joyner                               •   Residential Units - Southport

                                                                  CHILD CARE                                               OUTSIDE SCHOOL HOURS CARE (OSHC)
                                                                  Early Education Centres                                  • Albany Creek, Ashgrove, Bald Hills, Berrinba
                                                                  • Acacia Ridge, Birtinya, Strathpine                     East, Boondall, Bray Park, Brighton, Camira,
                                                                  Family Day Cares                                         Currimundi, Dakabin, Darling Heights, Edens
                                                                  • Brisbane, Gold Coast                                   Landing, Enoggera, Flagstone, Grovely,
                                                                                                                           Helensvale, Hilder Road, Loganholme, Kedron,
                                                                                                                           Marsden, Merrimac, Mitchelton, Mt Gravatt,
                                                                  COMMUNITY AND YOUTH CENTRES                              Musgrave Hill, Norris Road, Park Ridge, Peak
                                                                  Community Centres                                        Crossing, Rainworth, Rochedale South,
                                                                  • Springfield Lakes                                      Sandgate, Seven Hills, Springfield Lakes, St
                                                                                                                           Pauls, Strathpine, The Gap, Upper Virginia,
                                                                  Youth Spaces
                                                                                                                           Warrigal Road, Westside, Varsity College
                                                                  • Acacia Ridge, North Lakes
                                                                                                                           A further three stand-alone vacation care
                                                                                                                           services offered programs at Bowen
                                                                  EDUCATION                                                Hills, Joyner and Victoria Point.
                                                                  Accredited Education and Training
                                                                  • Bowen Hills, Kingston                                  SOCIAL IMPACT
                                                                  Vocational Schools                                       Disability Services
                                                                  • Acacia Ridge, Ipswich, Kingston Junior,
                                                                                                                           Meals for the Homeless
                                                                    Kingston Senior, North Lakes
                                                                                                                           Op Shops
                                                                                                                           • Upper Mt. Gravatt, Ipswich
                                                                  FITNESS AND RECREATION
                                                                  Aquatic Centre                                           School-based Mentoring
                                                                  • Acacia Ridge                                           • Acacia Ridge, Ipswich, Kingston Junior,
                                                                                                                             Kingston Senior, North Lakes
                                                                  Fitness, Recreation and Aquatics Centres
                                                                  • QUT Gardens Point, QUT Kelvin Grove,                   Schools Breakfast Program
                                                                     Victoria Point, Warwick                               • 116 locations across South East Queensland

                                                                  Fitness and Recreation Centres                           Specialist Outside School Hours Care
                                                                  • Bowen Hills, Jamboree Heights,                         • Aspley, Mitchelton
                                                                     Victoria Point
                                                                  Gymnastics Centres                                       The Y also leases commercial property to
                                                                  • Acacia Ridge, Bowen Hills, Caloundra,                  tenants in the Brisbane CBD, Fortitude Valley,
                                                                    Jamboree Heights, Stafford, Victoria Point             Norwell, Parkinson, Slacks Creek, Victoria Point
                                                                                                                           and Whiteside.

                                                                  HOSPITALITY
                                                                  •   George Williams Hotel, Brisbane
                                                                  •   North Pine Country Park, Whiteside

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2            YMCA Brisbane Community Impact Report: 2019 - 2020                                YMCA Brisbane Community Impact Report: 2019 - 2020
YMCA Community Impact Report 2019-2020 - YMCA OF BRISBANE Y-CARE (SOUTH EAST QLD) INC - YMCA Brisbane
TITLE HERE                                                                                                                                                              BEHIND THE Y

                                                                         Our History                         The group called itself the             also began to develop across
                                                                                                             Young Men’s Christian                   Western Europe, USA, Australia,
                                                                         The Y has been working in local     Association (YMCA). From its            New Zealand and India.
                                                                         communities across Australia        inception, through to the early
                                                                         since 1851 and in Brisbane          1900s, the focus was on the             From the mid 1930s to the early
                                                                         from 1864, providing children’s     welfare of young men, and               1960s, the YMCA was forced by
                                                                         services, recreation, camping,      related social concerns.                depression and world war to
                                                                         youth services and community                                                revert to the original foundations
                                                                         initiatives, events, training and                                           of social and community
                                                                         accommodation.
                                                                                                             The YMCA has been                       concern. The emphasis was on
                                                                                                             working in local                        supporting the welfare of young
                                                                         However, the humble                                                         men at war, youth clubs, physical
                                                                         beginnings of the Y started a       communities across                      development, leadership training
                                                                         long way from home. The YMCA        Australia since 1851                    and education. Today, YMCA
                                                                         was founded in 1844 during the                                              associations and branches can
                                                                         Industrial Revolution in England,   and in Brisbane                         be found all over the world.
                                                                         a time of great despair and         from 1864.
                                                                         poverty. George Williams, a                                                 The Y has come a long way since

Behind
                                                                         drapery merchant, decided                                                   forming in 1844. To be part of the
                                                                         that something had to be done.      Together with the other                 YMCA today you don’t need to
                                                                         He gathered a few friends           founding members, George                be young, male, or Christian!
                                                                         to form a society that met          Williams wasted no time in              Today we are a vibrant, active
                                                                                                                                                     community organisation, seeking

the Y
                                                                         regularly to support each other     organising YMCA branches
                                                                         and gain renewed strength in        throughout England, Scotland            to make a positive difference
                                                                         body, mind and spirit.              and Ireland. Over the next              by providing each and every
                                                                                                             ten years, YMCA Movements               person with the opportunity to be
                                                                                                                                                     healthy, happy and connected.

Our Y                                                                    Different brand.
                                                                         Same organisation.
Our Mission
The YMCA works, from a base of Christian
values, to provide opportunities for all people to                       2019 YMCA Rebrand
grow in body, mind and spirit.                                           In 2019 YMCA Australia launched a new logo. For years we’ve been
                                                                         referring to ourselves as ‘the Y’. Not just because it’s shorter to
                                                                         say but because it’s more inclusive. And inclusivity, equality and
Our Values                                                               diversity is what we’re all about.

Honesty I Caring I Respect I Responsibility                              As the oldest and largest youth organisation in the world, times
                                                                         have changed since the Young Men’s Christian Association was
                                                                         founded. We stand behind all people regardless of age, gender,
Our Belief                                                               ethnicity or belief. Everyone should feel welcome and supported
                                                                         at the Y.
We believe in the power of
                                                                         Through this new logo, our commitment to
inspired young people.
                                                                         young people is stronger than ever before.

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4                   YMCA Brisbane Community Impact Report: 2019 - 2020                                 YMCA Brisbane Community Impact Report: 2019 - 2020
YMCA Community Impact Report 2019-2020 - YMCA OF BRISBANE Y-CARE (SOUTH EAST QLD) INC - YMCA Brisbane
WELCOME                                                                                                                                                                                                                  WELCOME

                              Message from                                                                                                         Message from
                              the President                                                                                                        the CEO
                                                                                                                        This year has been a tale of two halves. Our expectations were
This has been a year unlike any other, one
                                                                                                                        that 2019-2020 financial year would see one of our largest ever
that has tested our resolve, our relevance
                                                                                                                        investments in community development projects.
and our viability.
                                                                                                                        Whilst we commenced two            The effects of these closures           of whom provided financial
This has been a year unlike               revenue streams, we were                 The construction of another          large construction projects        have been pronounced and                relief during the pandemic.
any other. One that has tested            able to continue community               Vocational School campus             and the implementation             impacted more than half of              This support allowed our
our resolve, our relevance and            activities and services, even            with an embedded                     of a new Human Resource            our staff, many of whom were            Y to continue to provide
our viability while we have               when some sectors of our                 community centre at Victoria         Information System, the arrival    stood down or de-rostered               opportunities for people to
coped with the impacts of the             operations were reduced, or              Point activates some of our          of the COVID-19 pandemic saw       from their roles. Our Board             connect and engage with
Coronavirus pandemic.                     even locked down.                        previously underutilised land        more than half of our planned      approved the establishment              others, thereby helping to
                                                                                   and extends our impact to            development spend postponed        of a hardship fund to support           maintain well-being in what
 Thanks principally to the                “I am delighted to say                   support young people. The            or withdrawn.                      staff experiencing adversity            could otherwise be an isolating
dedication of our staff and                                                        Victoria Point school campus
volunteers, as well as support            that that we will pass                   shares the site with our existing    The construction projects
                                                                                                                                                           or financial hardship and               experience.
                                                                                                                                                           many others were assisted by
from our customers and                    this test and remain                     fitness and aquatic centre,          that commenced early in the                                                The impact of the pandemic
                                                                                                                                                           the Government’s JobKeeper
the Federal Government’s                                                           creating another valuable            financial year included the                                                was also felt by over 200
JobKeeper program, I am                   a strong and relevant                    community hub.                       Mango Hill Vocational School,
                                                                                                                                                           support payments.
                                                                                                                                                                                                   different small businesses and
delighted to say that we will             organisation for years                                                        Community Centre, Gymnastics       I am extremely proud of the             community groups who hire
pass this test and remain                                                          Through the funding support of       Club and retail space              way in which our staff teams            or lease space or premises
a strong and relevant                     to come.”                                the Queensland Independent           (incorporating our own op shop     have responded during the               from our Y, in order to operate
organisation for many years                                                        Schools Block Grant Authority,       and hairdressing salon), and       pandemic, working diligently            programs and services for
to come. In a period where                One of our goals is to positively        and a robust business and            also the Victoria Point School     to ensure the safety and well-          the public. Our Y was able to
a number of other not-for-                impact the lives of young                financial plan, both the Mango       and embedded Community             being of all of our customers in        provide rent relief for many,
profits will sadly falter, this is        people in need.                          Hill and Victoria Point projects     Centre. Both of these facilities   what have been very difficult           thereby supporting them to
an outstanding result for the                                                      will be delivered and activated      will open a little later than      circumstances.                          maintain their services to the
Brisbane Y.                               Through the construction of a            early in the next financial year.    originally planned (early in the                                           community.
                                          new multi-purpose facility at                                                                                    Like other organisations, our
                                                                                   I record my appreciation to          2020-21 financial year) and will
Throughout this year, our YMCA            Mango Hill on land purchased                                                                                     staff have embraced digital             My thanks go to the Board for
                                                                                   my fellow board members, to          deliver our sixth and seventh
has focused on its strategy of            in 2018, significant growth and                                                                                  technology solutions, such as           their support and direction
                                                                                   CEO Alan Bray and all of our         vocational school campuses,
creating greater scale in key             impact has been achieved in                                                                                      Zoom, to help teams at all levels       and to all of our staff and
                                                                                   staff and volunteers, for their      and our seventh gymnastics
areas, whilst maintaining a               four key areas – Vocational                                                                                      remain connected. The use of            volunteers who have
                                                                                   dedication and commitment            club.
relatively diverse organisation.          Schools, Community Centres,                                                                                      online meetings is certainly one        supported our Y throughout
Although not specifically                 Op Shops and Gymnastics                  through significant adversity.       The second half of the year was    change that will continue well          this turbulent period. Each
designed to help us deal with             Clubs. Mango Hill is our first           Thanks to the resilience and         dominated by the COVID-19          beyond the tail of this current         played an important role in us
a global pandemic such as                 multi-purpose building to                ingenuity of staff (adapting         pandemic, which had a              pandemic.                               achieving lasting impact in the
COVID-19, our ‘Unbreakable’               incorporate such a diversity             programs for online delivery)        significant impact on our                                                  communities we serve.
model of operation was                    of YMCA programming under                our Y remains well placed to         operations and our staff. March    I would like to acknowledge
designed to enable us to                  one roof. Synergies between              fulfil its mission and to continue                                      and thank our supporters
conquer challenges brought                program areas are expected               to grow its community impact
                                                                                                                        saw the forced closure of six
                                                                                                                        fitness centres, six gymnastic     and funding bodies, including           Alan Bray
about by major social and                 to help ensure a successful              for many years to come.              stadiums, five aquatic centres,    Queensland University of
                                                                                                                                                           Technology, Brisbane City
                                                                                                                                                                                                   CHIEF EXECUTIVE
economic disruption. By                   launch, in what is a rapidly                                                  three outdoor education                                                    OFFICER
having a diverse range of
strong operational and passive
                                          growing community on
                                          Brisbane’s north.
                                                                                   Daniel Cheverton                     camps, three community
                                                                                                                        centres, two op shops, one
                                                                                                                                                           Council, Southern Downs
                                                                                                                                                           Regional Council, Department
                                                                                   PRESIDENT                            country park and our entire        of Education, Employment
                                                                                                                        Schools’ Breakfast Program.        and Workplace Relations - all

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YMCA Community Impact Report 2019-2020 - YMCA OF BRISBANE Y-CARE (SOUTH EAST QLD) INC - YMCA Brisbane
SNAPSHOT                                                                                                                                                                                                  SNAPSHOT

Snapshot of your YMCA                                                                                        “My son goes to the
                                                                                                             Moreton Bay campus
                                                                                                             and has changed 100%
                                                                                                             compared to how he was
In over 180 locations across South East Queensland, the Y offers a
                                                                                                             in a mainstream school.
range of programs and services that promote the development                                                  Love it.”
of body, mind and spirit.                                                                                    Parent, YMCA
                                                                                                             Vocational School
Working at YMCA Clem Jones Junior campus opened my                                                           (Moreton Bay Campus)
eyes to the need in the community for education providers
to reach some of our most vulnerable youth. Being directly
involved in helping young people gain confidence in
themselves - not just academically but as human beings
- and develop the skills needed to move ahead and be                        HEALTH AND
resilient in life was a magical experience for me. The thought
                                                                            WELLBEING
that I could make a young person’s day better in some way
was all the motivation I needed to keep going back.                         6 fitness clubs;
                                                                            9,233 members;                                                                                            YOUTH PROGRAMS
Volunteer Mentor                                                            471,222 visits.                                                                                           53 mentors provided
                                                                                                                                                                                      11,110 hours of mentoring
                                                                            59,832 participations in        HOSPITALITY                                                               totalling
CHILD CARE                                                                  our older adult exercise
                                                                            programs.                       17,224 guests                                                             6,696 participations.
SERVICES                                                                                                    stayed in our Hotel.
                                                                            71,878 aquatic education                                                                                  93 youth members
758 families attended                                                                                                                                                                 debated 8 Youth Bills
235,973 sessions of care                                                    sessions.                       CAMPING
                                                                                                                                                                                      online over 3 days, all
in our early learning                                                       6 gymnastics clubs.             3 camp sites hosting                                                      supported by
programs.                                                                   4,128 gymnasts;                 9,295 campers, cooking                                                    18 young volunteers.
More than 732,023                                                           162,414 class participations;   60,877 camp meals and
                                                                                                                                                                                      817,047 participations
participations in Before            SPRINGFIELD LAKES                                                       facilitating
                                                                            641,558 free breakfast                                                                                    across all YMCA youth
School, After School and                                                                                    40,676 adventure activity
                                    COMMUNITY                               meals across 116 schools
                                                                                                            participations.
                                                                                                                                                                                      programs.
Vacation Care.                                                              supporting 9,970 students.
                                    CENTRE
4,680 participations in
Specialist OSHC from 87             3,500 events attracting
families.                           over 20,000 visitors.

EDUCATION AND
TRAINING
445 students enrolled
across 5 YMCA Vocational
School campuses.

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YMCA Community Impact Report 2019-2020 - YMCA OF BRISBANE Y-CARE (SOUTH EAST QLD) INC - YMCA Brisbane
TITLE HERE                                                                                        OUR IMPACT

                                                                  YMCA
                                                                  BRISBANE
                                                                  COMMUNITY
                                                                  ENGAGEMENT
                                                                  PROGRAMS
                                                                  AND INITIATIVES

                                                                  Our
                                                                  Impact
                                                                  Making a real difference
                                                                  through providing people with
                                                                  a real opportunity to reach
                                                                  their full potential.

                                                                  * The names of our beneficiaries in the
                                                                  following stories have been changed to
                                                                  protect their privacy.

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YMCA Community Impact Report 2019-2020 - YMCA OF BRISBANE Y-CARE (SOUTH EAST QLD) INC - YMCA Brisbane
OUR IMPACT                                                                                                                                                                                                         OUR IMPACT

Supporting the Stanthorpe A Safe Place                                                                            Vocational Pathways to
Fires Response            to Call Your                                                                            Support Reskilling
DAVID JORDAN
MANAGER – WIRAC
                          Own                                                                                     HANNAH NIXON
                                                                                                                  VOCATIONAL TRAINING COORDINATOR – YMCA SOCIAL IMPACT
                                                                            IONA WYLLIE
                                                                                                                  Greg is a 61 year old client, who   Greg applied himself
                                                                            HOUSING MANAGER - YMCA
                                                                                                                  found himself unemployed            enthusiastically to the training.
                                                                                                                                                                                               “A key aspect of
                                                                            SOCIAL IMPACT
                                                                                                                  later in life and struggling to     A popular student, he is being           the Y’s training
                                                                            The housing team supported a          find someone to give him an         supported not just by the
                                                                                                                  opportunity. Greg has a long        trainer, but by other students
                                                                                                                                                                                               programs is
                                                                            very grateful 85-year-old man
                                                                            into one of the Y’s affordable        held interest in working with       as well. With all the support            supporting
                                                                            housing units in Nerang. Bobby,       cars but, without a formal          and encouragement he is
                                                                                                                  qualification, has not been         receiving, Greg is confident of
                                                                                                                                                                                               students into
                                                                            a victim of elder abuse from
                                                                            his family, said that he had          able to gain employment in          successfully completing his              meaningful work.”
                                                                            been living with his sister for the   the automotive industry. He         qualification.
                                                                            previous three years.                 instead turned to contract                                                    Greg’s new employers are
                                                                                                                  cleaning.                           A key aspect of the Y’s training          very happy with his work and
                                                                            During this time, he was                                                  programs is supporting                    are currently supporting him
                                                                            frequently locked out of the          Through the Skilling                students into meaningful work.            to complete his automotive
On Friday 6 September 2019        ensure those displaced were               house, forcing him to sleep in        Queenslanders for Work              When an opportunity in a                  qualification. Furthermore,
a series of devastating fires     safe and comfortable. On the              his car. Bobby explained that         program, the YMCA was able to       contract cleaning organisation            the owners of the cleaning
swept through the Stanthorpe      Friday night, Camp Leslie Dam             when allowed in the house,            provide Greg the opportunity        was identified, Greg was                  company also own a mobile
region of the Granite Belt. The   filled every available space              he could not eat, and had to          to study a Certificate II in        supported to apply and was                mechanics business and hope
number and size of the fires      (250 persons) and opened                  leave by 7am. His sister also         Automotive Vocational               successful in gaining a part-             to support Greg to work in this
meant that a large percentage     it’s kitchens to feed the sheer           frequently accessed his bank          Preparation, which he jumped        time position in the profession           area of the business, once he
of communities were               number of evacuees. As part               account.                              at. Despite struggling with low     in which he had previously                has completed his studies.
evacuated by emergency            of the Council’s response,                                                      levels of literacy and numeracy,    worked.
services, some well into the      paramedics and police were
night.                            posted at the camp across                “The team were very
                                  the weekend to monitor                   happy to be able to
Many of those evacuated           stress levels, treat any injuries
were directed to evacuation       and deal with any wellbeing              support Bobby and
centres in Warwick, including     concerns.
the Warwick Indoor Recreation                                              give him a safe and
and Aquatics Centre (WIRAC)       WIRAC was opened at                      secure home.”
and Camp Leslie Dam. Both         3am Sunday morning to
facilities are managed by our     accommodate the overflow                  Bobby stated that whilst he is
YMCA.                             numbers that the camp                     fit and healthy, he felt lost and
                                  could not hold. As is often               wanted to have some purpose;
The need to open Camp Leslie      seen in times of disaster, the
and WIRAC as evacuation                                                     ultimately, he wanted a place
                                  community’s response was                  of his own. The team were very
centres was only identified       swift and generous.
as part of the fire response                                                happy to be able to support
on Friday evening. The            The local Lions Club and                  Bobby and give him a safe and
unexpected nature and speed       Domino’s Pizza store provided             secure home.
of the fires meant Council was    the bulk of the catering for              Bobby was over the moon and
required to put into action a     those staying in the evacuation           could not believe he had a
rapid response. Both YMCA         centres. Donations of water               place of his own that he never
sites reacted quickly and         came from many local                      had to leave.
efficiently making available      organisations and families.
space and resources to

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YMCA Community Impact Report 2019-2020 - YMCA OF BRISBANE Y-CARE (SOUTH EAST QLD) INC - YMCA Brisbane
OUR IMPACT                                                                                                                                                                                             OUR IMPACT

OSHC’s Bush Fire Response
LIAM DYER
MANAGER – OSHC

We were all moved by the devastation of the bushfires last summer.
YMCA OSHC used the events to give the children an insight into how
heroic the firefighters are and how they are helping the people,
homes and wildlife of Australia.

A few examples of how the children responded are shared here.

•    The children at Strathpine OSHC made a donation to adopt a koala, thereby providing funds to
     support their care and rehabilitation. The children also collected and donated medical supplies.
•    YMCA Rochedale South OSHC children created special survival kits for the brave firefighters who
     worked tirelessly to save our country.
•    The children at Seven Hills OSHC sewed bat wraps for the bats affected by the bushfires. Others
     wrote letters of support and appreciation to the animal handlers for helping out during the fires.
•    The YMCA Helensvale OSHC community fundraised at their Christmas concert, giving all proceeds
     to the bushfire appeal.

Tackling                                                                                                  Inclusive Fitness                                          Responding to
Youth Crime                                                                                               Program Delivers                                           COVID-19
JILL ROUSSETY                                                                                             Improved Quality                                           CHRIS RICHARDS
                                                                                                                                                                     COORDINATOR - THE RIDGE

                                                                                                          of Life
COORDINATOR - THE SPACE
                                                                                                                                                                     Responding to COVID-19, the Acacia Ridge
The Space team developed a                                                                                                                                           Centre ramped up the provision of food
new program to help reduce                                                                                ADRIEN FITZPATRICK                                         relief. Many of the community members in
youth crime around the North                                                                                                                                         the local area are from non-English speaking
                                                                                                          MANAGER, VICTORIA POINT FITNESS AND
Lakes area. The program ran                                                                                                                                          backgrounds, lost employment and
                                                                                                          AQUATIC CENTRE)
for six weeks and included                                                                                                                                           cannot access any benefits or emergency
community outreach activities                                                                             Seeking a more flexible program under the                  payments.
throughout Westfield shopping                                                                             National Disability Insurance Scheme, Alice
centre, the operation of a                                                                                sought out the support of the Y’s fitness team             Working with companies such as Second
drop-in cafe space as well                                                                                at Victoria Point.                                         Bite, The Ridge team worked together with
as structured activities and                                                                                                                                         local community leaders to distribute food to
workshops.                                                                                                The team worked with Alice and her friends                 those struggling to stay afloat. School staff
                                                                                                          to develop a tailored exercise program that is             also took advantage of this opportunity to
The program also engaged                                                                                  informed and controlled by the participants                provide parcels for school families who were
third party creative and                                                                                  themselves. Once Alice and her friends have                in need.
recreation providers, offered                                                                             the program exactly how they like it, they will
leadership initiatives and even                                                                           be releasing it for the greater community to               Food hampers were also distributed to the
undertook youth consultations.                                                                            access.                                                    vulnerable through our network of OSHC
                                                                                                                                                                     and School Breakfast Program schools, our
The pilot program proved a                                                                                Alice’s mum is full of praise for the team at              Kingston schools, Acacia Ridge Child Care
great success, with businesses                                                                            the Y and is extremely grateful to see her                 Centre and the Springfield Lakes Community
noticing a reduction in theft                                                                             daughter and her friends living such a rich                Centre.
and vandalism.                                                                                            and productive life.

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YMCA Community Impact Report 2019-2020 - YMCA OF BRISBANE Y-CARE (SOUTH EAST QLD) INC - YMCA Brisbane
VOCATIONAL SCHOOLS                                                                                                                                                      TITLE HERE

YMCA Vocational Schools
– Journey to Employment
Flourishing in a safe space
MARIA HENKEL
WELLBEING COUNSELLOR - IPSWICH CAMPUS

When I first met Grace it was          for one term, with weekly                Grace expressed multiple times
her first day at school. It quickly    counselling sessions and                 feeling safe and supported
became clear she was going             daily check-ins. We identified           by the Y and for the first time,
through a challenging time.            strategies collaboratively and           actually cared about doing
Anxiety brought self-doubt, fear,      Grace took ownership of her              assessments at the end of
confusion, self-consciousness          treatment and process of                 term 3. This speaks to the work
and sadness.                           change.                                  of all staff members at the
                                                                                Ipswich Campus, especially
They were all surrounding                                                       her teacher and youth worker,
Grace, as a constant reminder          “Grace’s ability to trust                Morgan and Mon.
of the challenging times she
had experienced earlier in life.
                                       and be open amazed                       Grace has now decided to
The thought of being able to           me and things started                    transition back to mainstream
control such emotions was                                                       school. She is feeling
overwhelming and some                  to change.”                              empowered and wants to
unhelpful habits had been                                                       prove to herself and to others
formed in attempts to self-            Grace’s ability to trust and be          that she can graduate Year 12.
regulate.                              open amazed me and things
                                       started to change. Unhelpful
Nevertheless, Grace’s resilience       emotions are still coming
caught my attention and the            around (as they do), yet they no
potential I saw was immense.           longer have the power to take
We worked closely together             over and risky behaviours are
                                       no longer prevalent.

     Some words from Grace...
     “My experience at YMCA was a rocky start. I had the worst first day. I was crying, shaking and
     couldn’t breathe most of the day. I was at YMCA for a Term. This is not much, but I definitely
     grew as a person. Now I’m going back in mainstream to prove people wrong and prove that
     I can make it even when I’m at my lowest point. I’m trying to be a role model for some people
     now. I’ve been working with staff members to get better at communication and now I can
     easily compliment people and brighten their day. Maria was a massive help in getting me to
     this point that I can actually believe in myself. I’ve never been this happy to be at school or be
     myself. Thank you sooo much for all your help.
     - Grace

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16                               YMCA Brisbane Community Impact Report: 2019 - 2020                                YMCA Brisbane Community Impact Report: 2019 - 2020
YMCA Community Impact Report 2019-2020 - YMCA OF BRISBANE Y-CARE (SOUTH EAST QLD) INC - YMCA Brisbane
VOCATIONAL SCHOOLS                                                                                                                                                                            SCHOOLS BREAKFAST PROGRAM

                                                                             Hotel Offers                       Alleviating Hunger to Help
                                                                             Relief for                         Promote Learning
                                                                             Homeless                           CATHERINE HANNELL
                                                                                                                MANAGER – SCHOOL BREAKFAST PROGRAM

                                                                             MICHELLE STANTON                   The YMCA Schools’ Breakfast Program, established in 2006, now
                                                                             MANAGER,                           operates in over 115 schools across South East Queensland. The
                                                                             GEORGE WILLIAMS HOTEL              program currently provides more than 70,000 free breakfasts
                                                                                                                per month to Aussie school kids, regardless of their personal
                                                                             Tammy was homeless during          situations.
                                                                             the COVID-19 pandemic with
                                                                             no clean, stable place to
                                                                             live. She was suffering from
                                                                                                                ‘Adopt a School’ Sponsorship Grows
                                                                             alcohol addiction, previous        Representatives from eight businesses attended a function in                   “Before the Program we’ve
                                                                             trauma and custody-loss            support of the YMCA Schools’ Breakfast Program. Students from
                                                                             of her children - and had
                                                                                                                                                                                               had a few students who
                                                                                                                YMCA Vocational School (Certificate in Hospitality) showcased
                                                                             nowhere to go during these         their talents by cooking a continental breakfast for guests at the             were always late for class
                                                                             challenging times.                 inaugural event.                                                               in the morning, never had
                                                                             With the help of Government        We know that hunger severely impinges a student’s ability
                                                                                                                                                                                               breakfast at home, walked
                                                                             funding, YMCA’s George             to focus and learn. Hungry children have a lower chance of                     into the school grounds
                                                                             Williams Hotel provided            succeeding in school and connecting socially. Yet three students               with their head down,
                                                                             free accommodation for             in every Australian classroom arrive at school hungry.                         angry faces and would hit,
Outside School Hours
                                                                             Tammy and others facing
                                                                             homelessness during the            Business breakfast attendees heard that the YMCA Schools’                      kick and yell at whatever
                                                                             pandemic. Guests were              Breakfast Program improves academic performance, classroom                     came across their path.
Care Grows!                                                                  welcome to stay for months
                                                                             and got to experience stability,
                                                                                                                behaviour, school connection and student decision-making
                                                                                                                ability.                                                                       Now they walk into the
                                                                             safety and a supportive                                                                                           school gate before the bell
LIAM DYER                                                                                                       Breakfast co-hosts, Hammond & Neale and Milanovic Neale
                                                                             environment from hotel staff.
MANAGER – OSHC                                                                                                  Consulting Engineers, have had a long association with the                     so they are on time for the
                                                                             During this time, the structure    YMCA Schools’ Breakfast Program. Hammond & Neale Project                       commencement of school,
YMCA Outside School Hours Care (OSHC) had another                            and staff engagement               Manager, Steph Segrave, spoke about how organisations can
successful year providing fun, engaging and meaningful                                                          meet corporate social responsibility goals by joining the ‘Adopt a
                                                                                                                                                                                               their heads are held high,
                                                                             provided by George Williams
before school care, after school care and holiday care to                    Hotel gave Tammy the               School’ program to support children who come to school hungry.                 greet the volunteers with
school children across South East Queensland.                                backing she needed to                                                                                             the hugest smiles on their
                                                                                                                “I really do think there is a great gain for companies to be part of
Recognised as a trusted provider in OSHC care, The Y again                   improve her situation.                                                                                            faces plus use the sweetest
                                                                                                                sponsoring the YMCA’s Schools’ Breakfast Program. Beyond the
managed to grow this financial year, expanding to 39 services                With months of having a            dollars that you donate, there is definitely a lot to be gained from           manners you have ever
in our region. We welcomed new services in Merrimac, Hilder                                                     company teamwork and staff appreciating that their company
                                                                             safe place to live and non-                                                                                       heard. They are happy to
Road, Peak Cross and Loganholme.                                             judgemental staff to talk to,      is really trying to make a difference and have an impact on the
                                                                                                                                                                                               come to school now, eat
                                                                             Tammy turned her life around       community where it is needed most.”
During the COVID-19 pandemic, YMCA OSHC became an                                                                                                                                              and sit with friends, relax
essential service to many families, who required care for their              and stopped drinking, is
                                                                                                                The YMCA now has seven ‘Adopt a School’ business sponsors.                     and chat, have a great
children in order to continue working at places like hospitals,              seeing her children and found
supermarkets, doctors clinics and other businesses supporting                permanent accommodation.                                                                                          start to their day, every
our economy.

Because of Government funding, YMCA OSHC was able to
                                                                             Many others say this
                                                                             accommodation turned
                                                                                                                  641,558 free breakfast meals                                                 school day.”

offer free child care during the pandemic, providing much
needed relief to many of our families. Despite challenges
                                                                             their life around, and in some
                                                                             cases, saved their life.
                                                                                                                  across 116 schools                                                           - Teacher
                                                                                                                                                                                               Participating School
faced by COVID-19, our OSHC service is in a strong position to                                                    supporting 9,970 students
continue to grow and thrive.

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18                           YMCA Brisbane Community Impact Report: 2019 - 2020                                                                YMCA Brisbane Community Impact Report: 2019 - 2020
TITLE HERE                                                                                                                                                                                      YMCA BITES

                                                                                                  Op Shop
YMCA                                                                                              September saw the opening of
                                                                                                  our second op shop, this time in
                                                                                                  a temporary location in Ipswich

BITES
                                                                                                  where a former chapel was
                                                                                                  renovated to offer affordable
                                                                                                  goods, recycle, give purpose to
                                                                                                  volunteers and help train young
                                                                                                  people in retail.

                                                                                                  Taking advantage of our new
                                                                                                  Vocational School site, the op
                                                                                                  shop provides us with a profile
                                                                                                  in Ipswich, while we look for a

Excellence in Social Impact                                                                       permanent home.

Measurement Award
Under the leadership of Rebecca Duell and previously Ben
                                                                                                  Tumbling into                                             Reconciliation
Simpson, our impact measurement team won the 2019 Social
Impact Measurement Network of Australia (SIMNA) Awards                                            Gymnastics                                                Action Plan
for Excellence in Social Impact Measurement for the Impact
Measurement Methodology program used throughout our
                                                                                 WINNER           On the 9 February, five of our gymnastics clubs           Throughout the year, the inaugural
organisation.                                                                                     simultaneously held an open day, providing the            Reconciliation Action Plan (RAP) Working Group
                                                                                                  community the opportunity to experience the               developed a RAP for the Y that clearly states
The SIMNA Awards celebrate Australian organisations, social enterprises, businesses, and impact   benefits of gymnastics first hand.                        how we at the Y will actively work towards
inventors that undertake or support social impact measurement. In winning this award, our Y has                                                             reconciliation with Aboriginal and Torres Strait
been recognised for the design and implementation of a highly-effective ‘Impact Measurement       With a focus on participation, the YMCA                   Islander People.
Methodology’ program.                                                                             gymnastics team created smiles on faces of
                                                                                                  the young and those trying to re-live                     Following board approval, the plan will be
Central to our Impact Measurement program is the development of Monitoring, Evaluation and        their youth!                                              submitted to Reconciliation Australia for
Learning frameworks to evaluate the organisation’s Social Impact programs.                                                                                  endorsement.

Amplify
In January, The Ridge
Community Centre received a
$441,000 grant from the State
Government to run Amplify, a
six-month traineeship program
focussed on developing
new skill sets that create
employment pathways.
The trainees have been
busy running a coffee cart,
developing an online clothing
business and creating co-
working collaboration spaces.

                                                                                                                                                                                                          21
20                          YMCA Brisbane Community Impact Report: 2019 - 2020                                                  YMCA Brisbane Community Impact Report: 2019 - 2020
YMCA BITES                                                                                                                                                                                              YMCA BITES

                                                                          YMCA 175                        Students at The
                                                                          In August, the global YMCA
                                                                          movement celebrated 175 years
                                                                                                          Switch Engaging
                                                                          of service to the community.

                                                                          Two staff and two board
                                                                                                          their Community
                                                                          members attended the            Students from the Ipswich Campus of the YMCA’s
                                                                          YMCA175 event in London,        Vocational School had a significant impact
                                                                          where Tom Stephenson            during a visit to meet residents of a local aged
                                                                          gave a memorable speech,        care facility. Kerry, a staff member from the aged
                                                                          challenging the global YMCA     care facility, had the following to say.
                                                                          movement with the question,
                                                                          ‘why aren’t more young people   “What a great morning. Our residents are still
                                                                          on our boards?’                 talking about the interaction they had with the
                                                                                                          students today and commented about how
                                                                          Tom is the youngest Treasurer   polite and respectful they all were. They loved the
                                                                          in the entire YMCA global       games that they played with the students in the
                                                                          movement, becoming Treasurer    hall and I could see how much fun both parties
                                                                          for YMCA Australia at 28. Tom   were having. I hope we can follow up with regular
                                                                          became a board member for       visits from the group as I feel it is a wonderful age
                                                                          YMCA Brisbane at 24.            group for our residents as well.”

Service to Gymnastics Award Named                                                                         A Place Around
after Trevor Dowdell                                                                                      the Campfire for
                                                                                                          Everyone
Gymnastics Queensland has honoured our very own Trevor Dowdell for his 50+ years of service to
the sport of gymnastics, by naming an annual Regional Service Award after him. Trevor played a
large role in starting gymnastics in various regions throughout Queensland and he continues to
support their development and growth.                                                                     YMCA Camping provides school students with

Trevor has been integral in our YMCA opening, as well as operating YMCA Caloundra Gymnastics
                                                                                                          memories that last a lifetime – and we believe
                                                                                                          all students should have access to meaningful
                                                                                                                                                                     Gymnastics Turned
Club and continues to support and mentor our young coaches.                                               experiences regardless of their financial
                                                                                                          situation.                                                 Upside Down
                                                                                                          To ensure no young person misses out on                    When our gymnastics centres were forced
Inclusion Award                                                                                           adventure, YMCA Camping provided school
                                                                                                          groups with one free place for every 20 children
                                                                                                                                                                     to close due to the COVID-19 lockdown, our
                                                                                                                                                                     dedicated teams demonstrated true YMCA spirit.

for Growing Trophy                                                                                        that attend a YMCA camp. This year, dozens
                                                                                                          of children have been sponsored by the Y to                In order to keep young gymnasts engaged
                                                                                                                                                                     with the sport and staying active at home, our
                                                                                                          attend school camps across Camp Warrawee,
Cabinet                                                                                                   Camp Leslie Dam and Camp North Pine.                       Stafford, Jamboree Heights and Acacia Ridge
                                                                                                                                                                     centres introduced online Zoom gymnastics
                                                                                                                                                                     classes, free of charge to families.
The YMCA-managed Warwick Indoor Recreation
and Aquatic Centre (WIRAC) won the Australian                                                                                                                        Along with our other gymnastics centres, they
Swimming Coaches and Teachers Association                                                                                                                            created an online community for families
(ASCTA) National Excellence Award 2019 for                                                                                                                           to demonstrate their progress, stay in touch
Inclusion. Manager Karen Peters received the                                                                                                                         and continue practising at home in a safe
award on behalf of the WIRAC team.                                                                                                                                   environment.

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22                          YMCA Brisbane Community Impact Report: 2019 - 2020                                                           YMCA Brisbane Community Impact Report: 2019 - 2020
TITLE HERE                                                                                                                                                                                                       PROJECT DEVELOPMENTS

                                                                                                                      ARTIST IMPRESSION
                                                                                                                                                           ISSUE                                   NORTH

                                                                                                                                                           0    10     20   30      40   50

                                                                                                                                                                                 BRISBANE
                                                                                                                                                                                 Plaza Level, Mosaic
                                                                                                                                                                                 826 Ann St
                                                                                                                                                                                 Fortitude Valley QLD 4006
                                                                                                                                                                                 T +61 7 3253 9900
                                                                                                                                                                                 bne@modedesign.com.au
                                                                                                                                                                                 ABN: 65 112 807 931
                                                                                                                                                           CLIENT

                                                                                                                                                           YMCA of Brisbane

                                                                                                                                                           PROJECT

                                                                                                                                                           Y-CARE - REDLANDS
                                                                                                                                                           128 LINK ROAD, VICTORIA POINT
                                                                                                                                                           DRAWING TITLE

                                                                                                                                                           3D VIEWS-00

                                                                                                                                                           DRAWN                 CHECKED
                                                                                                                                                           Author                Checker
                                                                                                                                                           ISSUE                 SCALE @ A1
                                                                                                                                                           28/07/2020 3:52:17 PM
                                                                                                                                                           PROJECT No STAGE DRAWING No                REVISION

                                                                                                                                                               18032        CD           AR- 3D.00

                                                                                                   YMCA Hub
                                                                                                   in Victoria
                                                                                                   Point
                                                                                                   With construction delayed
                                                                                                   slightly by COVID-19, the new              Purpose-Built School in

PROJECT
                                                                                                   Vocational School Campus
                                                                                                   with embedded community
                                                                                                   centre will open to students               Parkinson
                                                                                                   in August 2020. A soft launch
                                                                                                   of the Campus with limited                 In December 2019, the YMCA purchased a property in Parkinson,

DEVELOPMENTS
                                                                                                   student numbers at the                     which will be activated in two stages. Stage one will see
                                                                                                   YMCA’s adjacent Fitness and                the creation of a social enterprise hub featuring an op shop
                                                                                                   Recreation centre means that               distribution centre, cafe and climbing facility.
                                                                                                   the transition will be simplified.         It is our hope that the School and Community VET students will
                                                                                                   The centre will operate in a               gain experience in each of these social enterprises. Stage one
                                                                                                   similar fashion to its Acacia              will also engage the community through the use of a large hall
                                                                                                   Ridge counterpart, with the                and dance studio and the lease of the top two floors to the Spot
                                                                                                   school operating throughout                Academy (Special Assistance School).
                                                                                                   the day and the community                  Stage two will see the Y replace the Spot Academy in 2023
                                                                                                   centre activated after school,             and operate a YMCA Vocational School Campus on the top
                                                                                                   on weekends and during
Our Third
                                                                                                                                              two floors. This stage will also see the operation of a recording
                                                                                                   school holidays.                           studio social enterprise.

Social
Housing                                                                                                                                                                           New Multipurpose
Complex to                                                                                                                                                                        Facility to Land
Commence                                                                                                                                                                          in Mango Hill
Construction                                                                                                                                                                      With a design new to our YMCA, the Mango Hill
                                                                                                                                                                                  facility under construction will include a junior
                                                                                                                                                                                  secondary school campus with embedded
A recipient of $5.3M in funding from the Queensland Government, our Y will commence construction                                                                                  community centre, a gymnastics facility, social
of its third affordable housing complex in Slacks Creek in late 2020.                                                                                                             enterprise space for an op shop, hairdressing
                                                                                                                                                                                  salon and retail space to lease to tenants.
The project is a fantastic re-purposing of the land we have owned for a number of years and
will build on the success of our two housing complexes in Nerang on the Gold Coast. We expect                                                                                     The staged opening will commence with the
tenants to be moving into the new complex of 18 units from December 2021.                                                                                                         school in July 2020.

                                                                                                                                                                                                                                  25
24                          YMCA Brisbane Community Impact Report: 2019 - 2020                                                       YMCA Brisbane Community Impact Report: 2019 - 2020
TITLE HERE                                                                                                                                            OUR COMMITMENT

                                                                  Safeguarding
                                                                  Children and
                                                                  Young People
                                                                  We believe in the power of inspired young people. For children
                                                                  and young people to be inspired, they must feel safe and be safe.

                                                                  The safety and protection of children and
                                                                  young people is paramount.
                                                                  The YMCA is very proud to have achieved accreditation and re-accreditation as a child safe
                                                                  organisation through the Australian Childhood Foundation, following independent
                                                                  and comprehensive reviews of our organisational policies, procedures and
                                                                  practices.

                                                                  The program is a unique voluntary accreditation scheme for organisations who
                                                                  have a duty of care to children and young people whilst delivering a service
                                                                  or activity to them and/or their families. The program systematically builds the
                                                                  capacity of organisations to keep children and young people safe from abuse.

                                                                  Our Safeguarding Framework
                                                                  The YMCA has a culture of awareness and vigilance supported by:
                                                                  •   Staff and volunteer screening, training and code of conduct
                                                                  •   Clear documented policies and procedures
                                                                  •   Incident reporting, management and analysis
                                                                  •   A focus on staff and volunteers documenting any concerns
                                                                      they may have
                                                                  •   A culture of ‘if you see something, hear something or feel
                                                                      something … tell someone’
                                                                  •   A consideration of facility design
                                                                  Please join us in speaking out and taking action to ensure all children and young
                                                                  people are supported to grow up free from harm.

                                                                                                                                                                  27
26           YMCA Brisbane Community Impact Report: 2019 - 2020                                  YMCA Brisbane Community Impact Report: 2019 - 2020
BOARD MEMBERS                                                                                                                                                                                           THANK YOU

YMCA of Brisbane                                                                                     Thank You
Board of Directors                                                                                   The YMCA wishes to acknowledge and thank all of
                                                                                                     our supporters and donors who have contributed to
                                                                                                     the community impact achieved by our Y over the
Y-Care (South East QLD) Inc. Management Committee                                                    last 12 months.
                                                                                                     SUPPORTERS                           QK Technologies                         DONORS
                                                                                                     Access EAP                           Queensland Mental Health                Adsett, Gary
                                                                                                     Aspley Caring Through Service        Commission                              Aisthorpe, Tony
                                                                                                     Australian Agricultural Chemicals    Queensland University of                Aspley Care Through Service
                                                                                                     Pty Ltd                              Technology                              Australian Agricultural Chemicals Pty Ltd
                                                                                                     Australian Childhood Foundation      Ridgemill Project Management            Barr-Thomson, Jane
                                                                                                     Bedford Built                        SBP Australia                           Bray, Alan
                                                                                                     Black and White Cabs                 Smart Fleet                             Calvin, Audley
                                                                                                     Coles Distribution Centre – Forest   Strategix                               Canavan, Chris
 Daniel Cheverton    Heather Allan                    Jenny Chaston                Richard Edwards   Lake                                 University of Queensland                Clem Jones Foundation
 PRESIDENT           Nov. 2019-June 2020              Board Member                 Board Member      Coles Supermarket - Woodridge        Urban Strategies                        Dyer, Desmond
                                                                                                     Commonwealth Bank of Australia       Watmek Services                         Ganley, Trevor
                                                                                                     Complete Janitorial Supplies         YMCA Stafford Gymnastics Centre         Grant Thornton Audit Pty Ltd
                                                                                                     Computer One                                                                 Hammond and Neale
                                                                                                     CSO Australia
                                                                                                                                          FUNDING BODIES                          Hughes, Matt
                                                                                                     Cummins Asia Pacific                 CommBank Foundation -                   Imber, Darren
                                                                                                     De Luca Corporation                  Community Grant                         Jennings, Robert
                                                                                                     Electrical Services Brisbane         Independent Schools Queensland          Johnson, Shane
                                                                                                     Flight Centre                        Queensland Government                   Kelly, James
                                                                                                     Foodbank Queensland                  - Department of Child Safety,           King, Chantal
                                                                                                     Geoff Neilsen                           Youth and Women                      Maiken Pty Ltd
                                                                                                     George Weston Foods                  - Department of Communities,            Management Options Pty Ltd
 Joe Goodall         Ross Mason                       Mark Mugnaioni               Toolah Olsen      George Williams Hotel                   Disability Services and Seniors      McGregor, Lachlan
 Board Member        Board Member                     July 2019-Aug. 2019          Board Member      Griffith University                  - Department of Education,              Milanovic Neale Consulting Engineers
                                                                                                     GOA Billboards                          Employment and Workplace             Murphy, Sean
                                                                                                     Lions Club of Brisbane Camp Hill –      Relations                            Park Avenue Facilities Management
                                                                                                     Carindale                            - Department of Sport,                  Pett, Simon
                                                                                                     Lions Club of Brisbane Macgregor        Recreation and the Arts              Sharry, Scott
                                                                                                     Mackays Marketing                    - Gambling Community Benefit            Southside Bingo Inc.
                                                                                                     Milanovic Neale Consulting              Fund                                 Southside Community Group
                                                                                                     Engineers                            Queensland Independent Schools          Southside Sport and Community Club
                                                                                                     MODE Design                          Block Grant Authority                   Townsend, Dell
                                                                                                     Novofit                                                                      Woolf, Meg
                                                                                                                                          SUPPORTING COUNCILS
                                                                                                     Oji Fibre Solutions Food Service                                             Wysoczanski Jnr, Tony
                                                                                                     Packaging                            Brisbane City Council                   YMCA Australia
                                                                                                     Park Avenue Facilities               Moreton Bay Regional Council            YMCA Brisbane
           Amelia Shaw                Tom Stephenson                  Ian Smylie                     Management                           Southern Downs Regional Council
           Board Member               Board Member                    Board Member                   P & C’s Queensland                   Sunshine Coast Regional Council

                                                                                                                   The YMCA wishes to thank the many staff who support the Strong Kids Campaign
                                                                                                                                        by regular donations through payroll.

                                                                                                                                                                                                                  29
28                        YMCA Brisbane Community Impact Report: 2019 - 2020                                                        YMCA Brisbane Community Impact Report: 2019 - 2020
TITLE HERE                                                                                                             TITLE HERE

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30           YMCA Brisbane Community Impact Report: 2019 - 2020   YMCA Brisbane Community Impact Report: 2019 - 2020
TITLE HERE

 STAY CONNECTED
 STAY UP TO DATE
 WITH YOUR Y’S IMPACT
 Visit www.ymcabrisbane.org

       YMCABrisbane

       @YMCABrisbane

       @YMCABrisbane

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32                     YMCA Brisbane Community Impact Report: 2019 - 2020
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