20 21 Information Pack - ADVANCE YOUR KNOWLEDGE - Barrington Group
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20
21
Information Pack
CERTIFICATE IV IN BUSINESS
(OPERATIONS) BSB40120
WOMEN IN CLUB OPERATIONS FOCUSED
ADVANCE
YOUR KNOWLEDGE
ADVANCE
YOUR KNOWLEDGE
CERTIFICATE IV IN BUSINESS (OPERATIONS) - BSB40120
Our 2021 WOMEN IN CLUB OPERATIONS Program is designed to advance your knowledge!
Delivered over 12 months, this course will help propel you into a Management or a Senior role within the Club
Industry. This course also provides a platform for you to create strong network ties with other women in the
industry, hear from industry experts and help you develop crucial skills to help you navigate the Club Industry.
Building on your existing skills and experience, this course covers information essential to Club Operations such as;
Apply communication strategies Apply critical thinking to work practices
Lead personal development Create and maintain business relationships
Implement customer service strategies Manage personal health and wellbeing
PROGRAM ELIGIBILITY
There are no prerequisite requirements for this course. Consideration will be given to your academic
and/or work experience.
COURSE STRUCTURE
This course is structured as a 12-month course that includes your attendance at 6 x 2-day workshops and the
completion of workplace-based assessments.
Upon successful completion of the course graduates will achieve a nationally recognised qualification in Certificate
IV in Business (Operations) - BSB40120.
ENROLMENT LINK
TO ENROL IN THE COURSE PLEASE CLICK HERE.
ADVANCE
YOUR KNOWLEDGE
COURSE OUTLINE
CERTIFICATE IV IN BUSINESS (OPERATIONS) - BSB40120
This qualification is tailored to women wanting to advance their leadership skills and empower the next generation.
Individuals will develop their knowledge, critical thinking and self-development skills to learn how to manage teams effectively and
lead dynamic workplace relationships. At completion of the course, individuals will feel prepared to use complex procedures and
strategies, at their own discretion, to make appropriate business decisions.
Leadership in the workplace is all about fostering a collaborative, positive culture by bridging the gap between management and
team members. Leadership skills are invaluable across all disciplines and will benefit individuals in workplace contexts and in life
beyond the learning environment.
WHAT JOB ROLES COULD MY TRAINING LEAD TO? IS WHAT I ALREADY KNOW TAKEN INTO ACCOUNT?
This qualification provides a pathway to work various job role Yes. Your history of study, skills and experience does matter.
such as: Office Manager, Project Officer, Sales Manager and Consideration is given to your prior life and work experiences
Duty Manager. as well as formal and informal training. This may be applied
using the national standard for Mutual Recognition or through
AM I ELIGIBLE? Recognition of Prior Learning (RPL). Documentary evidence will
be required.
There are no prerequisite requirements for this qualification.
CAN I GO ONTO FURTHER TRAINING?
WHAT WILL I RECEIVE?
Yes. Successful completion of this course may gain recognition
On successful completion learners will receive a Nationally
of your studies towards the Diploma of Business or other
Recognised Certificate IV in Business or a Statement of
Diploma qualifications.
Attainment for units completed.
HOW IS THE COURSE DELIVERED?
HOW LONG WILL THE TRAINING TAKE?
The course can be partially completed online with workplace-
This course will take approximately 12 - 24 months to
based projects to be completed in the workplace and the
complete.
attendance at 6 x 2-day workshops.
WHERE, WHEN AND HOW CAN I TRAIN?
WHAT ELSE MIGHT I FIND USEFUL?
You can choose to complete your qualification through
Where applicable Barrington’s may be able to offer
blended delivery. View our website or call our office for further
Government funding. This would be subject to eligibility criteria.
information. http://www.barringtongroup.com.au/
Additional information such as student support is available and
can be accessed by calling 02 9899 0600 or visiting the website:
http://www.barringtongroup.com.au/
ADVANCE
YOUR KNOWLEDGE
COURSE OUTLINE
CERTIFICATE IV IN BUSINESS (OPERATIONS) - BSB40120
QUALIFICATION REQUIREMENTS
Total number of units - 12
6 Core units + 6 Elective units - Unit selection based on the needs of the club industry
SESSION 1: CLASSROOM
BSBWHS411 Implement and monitor WHS policies, procedures and programs
This unit aims to teach students how to effectively implement and monitor an organisation’s work health and safety (WHS)
policies, procedures and programs. Individuals will learn about the importance of complying with legislation and government
policies. Relevant skills developed in this unit include analysing information, creative problem solving and communication.
BSBWRT411 Write complex documents
This unit develops an individual’s ability to plan, draft and finalise complex documents. Individuals will enhance basic literacy,
language, management and attention to detail skills. At completion of the unit, individuals will feel prepared to analyse
information sources and deliver high-calibre, quality documents.
SESSION 2: CLASSROOM
BSBPEF403 Lead personal development
This unit provides individuals with the appropriate knowledge and skillset for personal development and conscious decision-
making. In this unit there is particular emphasis on setting goals, social awareness, making informed decisions and executing
strategy to achieve personal growth. The ability to enhance ones’ own and others development will deem practical for all
disciplines, and such ambitious qualities will benefit individuals in life beyond the learning environment.
BSBOPS404 Implement customer service strategies
This unit develops individual’s knowledge about management strategies and systems to ensure products/services are delivered to
an exceptional standard. At completion of the unit individuals will be competent to utilise systems, procedures and strategies to
manage exceptional customer service.
SESSION 3: CLASSROOM
BSBTEC404 Use digital technologies to collaborate in a work environment
This unit addresses advanced concepts about technology enabling collaboration and learning in the workplace. Individuals will
learn about approaches to dealing with workplace challenges, such as the timely challenge of working in remote teams. The unit
covers reviewing an organisation’s processes, identifying opportunities for better use of digital technologies, and employing
strategies to complete tasks more effectively and efficiently.
BSBMKG433 Undertake marketing activities
This unit introduces individuals to key business marketing concepts and strategies. At completion of the unit, individuals be
competent to apply their learnings to their work roles, realising their potential to increase an organisation’s ability to achieve key
performance indicatorsADVANCE
YOUR KNOWLEDGE
CERTIFICATE IV IN BUSINESS (OPERATIONS) - BSB40120
COURSE OUTLINE
SESSION 4: CLASSROOM
BSBPEF401 Manage personal health and well being
This unit examines the importance of personal health and well-being to work. It covers the skills and knowledge required to
identify signs of strain on personal health and wellbeing, including both physical and mental, and how best to manage such
challenges. Knowledge of organisational policies, relevant legislation and emotional intelligence skills are developed.
BSBCRT411 Apply critical thinking to work practices
This unit aims to teach the fundamentals of critical thinking and reasoning in the workplace. Critical thinking skills are invaluable
across all disciplines and will benefit individuals in workplace contexts and in life beyond the learning environment.
SESSION 5: CLASSROOM
BSBOPS402 Coordinate business operational plans
This unit introduces individuals to key business operation concepts and strategies. The skills required to gather information,
develop, monitor and implement operational plans will be developed in this unit. Individuals will apply their learnings to their work
roles, realising their potential to increase an organisation’s productivity and profitability. They will feel prepared to execute
operation plans by applying their planning, evaluation, problem solving and leadership skills.
BSBTWK401 Build and maintain business relationships
This unit introduces individuals to the tools of self-reflection in respect to understanding how to best lead workplace
relationships. Networking, negotiating and creative problem solving are some of the aspects examined in this unit. At completion
of the unit, individuals will feel prepared to maintain workplace relationships and foster a collaborative environment.
SESSION 6: CLASSROOM & GRADUATION
BSBHRM415 Coordinate recruitment and onboarding
This unit develops individuals’ knowledge about effective human resource management approaches for attracting strong
candidates. Individuals will advance their analytical, evaluation and communication skills to make informed recruitment decisions.
BSBXCM401 Apply communication strategies in the workplace
This unit develops an individuals’ ability to communicate effectively and persuasively, execute strategy and foster a productive
workplace. This unit will prepare leader to evaluate and maximise teamwork efforts.ADVANCE
YOUR KNOWLEDGE
TIMETABLE - 2021/2022
CERTIFICATE IV IN BUSINESS (OPERATIONS) - BSB40120
All Session Times: 9:00AM - 4:00PM
Trainer: Tracey Lentell
SESSION 1
17th + 18th Guest Speaker - Adam Purcell
May 2021
RYDGES BSBWHS411 Implement and monitor WHS policies, procedures and programs
NORWEST BSBWRT411 Write complex documents
1 Columbia Ct,
Baulkham Hills
SESSION 2
12th + 13th Guest Speaker - Tim McAleer (COO Wests Ashfield) on EI, Customer Service
July 2021 and Leadership
CANADA BAY BSBPEF403 Lead personal development
CLUB
4 William St, BSBOPS404 Implement customer service strategies
Five Dock
SESSION 3
20th + 21st
September 2021 Guest Speaker - Debbie Hilder (Group Marketing Manager St Johns Park BC Group)
SHARKS @ BSBTEC404 Use digital technologies to collaborate in a work environment
KAREELA BSBMKG433 Undertake marketing activities
1 Bates Dr,
KareelaADVANCE
YOUR KNOWLEDGE
TIMETABLE
CERTIFICATE IV IN BUSINESS (OPERATIONS) - BSB40120
All Session Times: 9:00AM - 4:00PM
Trainer: Tracey Lentell
SESSION 4
22nd + 23rd Guest Speaker - Morgan Stewart (CEO Blacktown Workers Group) on
November 2021 Leadership and Teams
CRONULLA RSL BSBPEF401 Manage personal health and well being
38R Gerrale St,
Cronulla BSBCRT411 Apply critical thinking to work practices
SESSION 5
28th February +
1st March 2022
BSBOPS402 Coordinate business operational plans
CESSNOCK BSBTWK401 Build and maintain business relationships
LEGAUES CLUB
1 Darwin St,
Cessnock
SESSION 6
11th + 12th
April 2022
BSBHRM415 Coordinate recruitment and onboarding
RYDGES BSBXCM401 Apply communication strategies in the workplace
NORWEST
1 Columbia Ct,
Baulkham Hills
For more information please contact your Be Trained Representative
(02) 9899 0600
pathway@barringtongroup.com.au
Be Trained by Barringtons RTO provider number 91397
www.barringtongroup.com.au This training is subsidised by the NSW Government
Date reviewed: February 2021 Version: 1You can also read
