20 FEBRUARY 2019 - Western Cape Government

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20 FEBRUARY 2019 - Western Cape Government
20 FEBRUARY 2019
20 FEBRUARY 2019 - Western Cape Government
NSPDR > E-LODGEMENT

 PRESENTATION OUTLINE
  1.   Progress Overview
  2.   Stakeholder Onboarding
  3.   Technical Solutions
  4.   Support & Training

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20 FEBRUARY 2019 - Western Cape Government
Progress
Overview
20 FEBRUARY 2019 - Western Cape Government
NSPDR > OVERVIEW
EXECUTIVE SUMMARY // JANUARY 2019
   The overall project percentage complete is approx. 90%, noting the following:
    ● A total of 33 out of 36 project milestones have been completed.
    ● Notable achievements include;
      ○ User Acceptance Testing sign-off, and
      ○ Solution readiness for deployment to a production environment.
    ● The critical path is now positioned on the project’s “Go-Live” phase, pending
      confirmation of a suitable hosting environment for this purpose.
    ● The NSPDR will continue to be hosted in the Testing/Staging environment until it is
      migrated to a production environment. Which will take four weeks to complete.

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20 FEBRUARY 2019 - Western Cape Government
NSPDR > OVERVIEW
EXECUTIVE SUMMARY // CONTINUED…
   An official request to pilot the E-Lodgement application has been received from
    Lesedi Municipality, Midvaal and two municipalities in Free State at this stage.
    The project team will support the proof of concept/pilot during the months of
    March 2019.
   The project is ready to move to a Support phase.
    ● It is now critical that the DRDLR confirms the way forward regarding a hosted
      environment for “Go-Live” purposes.
    ● It is also now critical that the DRDLR confirm System and Data Administrators to be
      trained to provide first-line support to the NSPDR Ecosystem.

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20 FEBRUARY 2019 - Western Cape Government
NSPDR > OVERVIEW
QUALITY STATEMENT // HEALTH CARD
                        The original “Go-Live” date has now been postponed due to
 schedule               no permanent hosting environment to deploy NSPDR to.

  budget                The project remains sufficiently capitalised.

                        Continued stakeholder engagements and system testing is in
  scope                 progress.
                        Interim mitigation plan is to use Esri's Afrihost cloud
   risks                environment, pending a permanent solution.

  issues                Confirmed hosted (“cloud”) production environment.

                        Status moved to amber from green (see ‘risks’ section later in
  quality               the presentation regarding Marketing).

                                                                          6
20 FEBRUARY 2019 - Western Cape Government
NSPDR > SCHEDULES
PROGRAM SCHEDULE // 4∙YEARS
phase | desc.      H2 | 2016     H1 | 2017        H2 | 2017   H1 | 2018        H2 | 2018   H1 | 2019     H2 | 2019    H1 | 2020
Ph. 1 : Setup +    1M project inception

Ph. 2 : Coding                 10M           software build

Ph. 3 : Alpha 0                              2M     alpha release

Ph. 4 : Beta #1                                       8M            beta 1 release

Ph. 5 : Beta #2                                                           8M          beta 2 release

Ph. 6 : DEPLOY                                                                       2M    solution rollout

Ph. 7 : Training                                                                            9M            training program

Ph. 8 : Support                                                                      two-year support             24M        

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20 FEBRUARY 2019 - Western Cape Government
Stakeholder
Onboarding
20 FEBRUARY 2019 - Western Cape Government
NSPDR > ONBOARDING
DEFINITIONS // STAKEHOLDER JOURNEY
       APPROACHED                         ENGAGEMENTS                           DATA RECEIVED
 Date on which the data              An engagement is defined as          Date on which the data and/or
  custodian and/or key                 creating awareness of the             documents were received or
  stakeholder was first                NSPDR project, normally by            downloaded.
  approached.                          presenting to an individual, or a    Obtaining data involves the
 This typically include the           group of stakeholders.                physical collection of spatial
  following:                          It also assists in understanding      data, by means and acquisition
  ⎯ Informal or impromptu meetings     the level of spatial competence,      of various media available to
  ⎯ Telephonic conversations           as well as a general view of the      the custodians in question.
  ⎯ Email correspondence, and          technical infrastructure within
  ⎯ Letters of request, etc.           each area.

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20 FEBRUARY 2019 - Western Cape Government
NSPDR > ONBOARDING
CATEGORISATION // STAKEHOLDER CLASSES
            MUNICIPALITIES                 STATE INSTITUTIONS
   District Municipalities          National Departments and Chief
    (Category C)                      Directorates
   Local Municipalities             Provincial or Sector Departments
    (Category B)                     Parastatal or State-Owned Entities
   Metropolitan Municipalities      Research Agencies or Bodies
    (Category A)
                                     Corporate or Private Companies

                                                              15
NSPDR > ONBOARDING
MUNICIPALITIES // DASHBOARD (257)

   85 %
  Approached
                       59 %
                      Engagements
                                           71 %
                                          Data Received

               218                  151               183

                                                 16
NSPDR > ONBOARDING
MUNICIPALITIES // BY TYPE (%)
REPORT HIGHLIGHTS
                           100%

@ 25 January 2019          80%

                           60%
Engagements to date:
⎯ LOCAL:           56.1%   40%

⎯ DISTRICT:        65.9%   20%

⎯ METROPOL:        87.5%
                            0%
                                  Local          District      Metropol        TOTAL
                                    Approached       Engagements    DataReceived

                                                                          17
NSPDR > ONBOARDING
MUNICIPALITIES // OUTLOOK [ 257 ]
QUICK EXPLANATION
@ 25 January 2019

Map Legend:
⎯ METROPOL    =

⎯ DISTRICT    =

⎯ LOCAL       =

⎯ DM + LM     =

                                    18
NSPDR > ONBOARDING
MUNICIPALITIES //APPROACHED
REPORT ABSTRACT
@ 25 January 2019

Approached:
⎯ METROPOL      8

⎯ DISTRICT      40

⎯ LOCAL         170

⎯ TOTAL         218

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NSPDR > ONBOARDING
MUNICIPALITIES // ENGAGEMENTS
REPORT ABSTRACT
@ 25 January 2019

Engagements:
⎯ METROPOL      7

⎯ DISTRICT      29

⎯ LOCAL         115

⎯ TOTAL         151

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NSPDR > ONBOARDING
MUNICIPALITIES // DATA COLLECTED *
REPORT ABSTRACT
@ 25 January 2019

Data Collected:
⎯ METROPOL        8

⎯ DISTRICT        36

⎯ LOCAL           139

⎯ TOTAL           183

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NSPDR > ONBOARDING
STATE INSTITUTIONS // DASHBOARD (98)

   76 %
  Approached
                       69 %
                      Engagements
                                          27 %
                                         Data Received

               74                   68                   17

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NSPDR > ONBOARDING
STATE INSTITUTIONS // BY CATEGORY (%)
REPORT INFORMATION
                                   100%

@ 25 January 2019                  80%

⎯ NOTE: ± 77 out of 98 state       60%

  institutions actually have
                                   40%
  spatial planning data that can
  (potentially) be collected.      20%

⎯ The remaining stakeholders
  are engaged on the basis of       0%
                                          National   Provincial     Parastatal   Research       TOTAL
  creating “awareness” only.
                                                Approached        Engagements    DataReceived

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NSPDR > ONBOARDING
PERFORMANCE //ACTUALS V. TARGETS
                               200
# Actuals vs. Targets

                               160

                               120

                                80

                                40

                                 0
                                       Metropol   District   Local   National   Provincial   Parastatal   Research
                        Approached        8         40        170      28           8            8           9
                        Engagements       7         29        115      24           8            5           8
                        DataReceived      8         36        139       9           5            3           0
                        TARGET            6         35        164      26           8           13           4

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Technical
Solutions
NSPDR > TECHNICAL
SOLUTION UPDATE // PART–ONE
✔ completed                                                  ✘ outstanding
   Portal development completed:                               OCIO to confirm hosted environment for the
    ●   Search functionality; e-learning; reporting issues       NSPDR Ecosystem. The “Go-live” date has been
        (citizen crowd sourcing); data inventory; SPLUMA         postponed.
        compliance sample dashboard;                            System and Data Administrators to be identified.
    ●   Exploring data by theme; analysis tools; data
                                                                SASDI EMC - minimum metadata available:
        custodian/contributor links; and the disclaimer.
                                                                 compliance verification will be impacted.
   The DRDLR has approved the Portal landing page
                                                                Security to be customised and finalised by the
    and overall design.
                                                                 DRDLR ICT team prior to “Go-Live”.
   E-Lodgement and Portal have completed UAT
                                                                User management support to be completed.
    sign-off.
                                                                Updated E-Learning link.

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NSPDR > TECHNICAL
SOLUTION UPDATE // PART–TWO
➕ successes                                                ➖ challenges
   E-Lodgement and Portal have completed UAT                 Resource constraints for cataloguing of municipal
    sign-off.                                                  data speedily so that it is ready to be uploaded to
   Ongoing scheduled stakeholder engagement with              the system; Town planning system experience will
    data custodians.                                           be impacted; Lack of SDF data and metadata;
    ●   Data received uploaded into the system.                M&E hampered by lack of data (dashboards).
    ●   Municipal data received has been loaded into the      Data quality issues will hamper the experience of
        SDF database.                                          using the NSPDR Ecosystem portal. Currently
    ●   A geodatabase template is available for the            under review.
        gathering of municipal data.

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Administrative                                                                  Automated and user
                                                          Monitoring and
                          functionality to align                                                                  customizable
                                                      Evaluation mechanism
                             attributes from                                          Lodging of             reporting functionality
                                                      to ensure compliance
                          different databases,                                       development                including spatial
     Functional                                           as specified in
                           facilitate sharing of                                 applications through         information (maps),
                                                        SPLUMA (Act 6 of
                            core datasets and                                   the NSPDR Ecosystem           data tables, graphs,
                                                           2013) and its
                          prevent unnecessary                                                                 documents, images
                                                           Regulations
                             data duplication                                                                     and text files
A web-based GIS
                                                        Generate performance
• Tablet and compatible                                 reports on integrated
  mobile devices                                             planning and
                           Secured access control
                                                         information sharing
                                                           from the NSPDR
                                                              Ecosystem             Create a web based
                                                                                   application workflow
 An offline appliance                                                             to enable the ability to
                                                                                  electronically submit a
                                                                                  Land application which
                                Administrative              Data custodian
                                                                                   is in compliance with
 Provide for real-time      functionality to review     management function           Section 35 of the         API & Seed Apps that
   access and data          and authorize changes       aligned to the South       SPLUMA Regulations            will be part of the
synchronisation across      to master data through       African Spatial Data         (published in the          NSPDR Ecosystem
       NSPDR                      versioning              Infrastructure Act       Government Gazette
                                                                                  No. 38594 of 23 March
 Spatial and attribute                                                               2015) provides for
 querying and search                                                                     “electronic
    functionality                                       Enable horizontal and           submissions”
                                                        vertical alignment of
                                                         spatial plans (Rural
                               Data quality and
 Provide the ability to                                  Development Plans,
                            integrity management
   link with external                                   Spatial Development
    databases of the                                     Frameworks, sector
 various stakeholders                                        plans etc.)
App Space: The                          Data security
                   Linking to the       data and API         An offline
                                                                                 through
                      national          through the        appliance in
                                                                             secured access
                     Metadata              NSPDR            the form of                          Ability to make          Post
Non-functional                                                               and encryption
                   Catalogue – a       infrastructure     Data-in-a-box                           use of open        Implementation
requirements:                        should enable the                         according to
                    vital tool for                         will be made                           source tools          Support
                                      development of                          State Security
                  management of                           available upon
                                     business-specific                         Protocol and
                    spatial data                              request
                                        applications                            ICT Policy

                                                                                                   Adherence to
                                                                                                  open standards
                                                                                                      for the
                                                               Allow for                          development of
                                                                optimal                             the NSPDR
                                                                                                  Ecosystem (e.g.            Post
                                                           performance in
                                                                                                      OGC).           implementation
                                                               very low-
                                                                                                                        support will
                                          An NSPDR            bandwidth
                                                                               Audit trails on                          include bug
 A Data Storage                        Appliance that       scenarios, as
                     A link to the                                            changed, edited                               fixes,
 that contains                           will host the          well as
                    SASDI EMC for                                                and added                              streamlining
 the Base Data                           applications         functional
                      metadata                                                   spatial and                             processes,
 and Municipal                          and viewer as       speed during
                     management                                                   attribute                             updates and
 Data.                                 part of the main     simultaneous
                                                                                information                               technical
                                       infrastructure.        access by
                                                                                                                        maintenance
                                                            multiple users
                                                                                                  Provide training     for a two-year
                                                            with moderate
                                                                                                   manuals and        contract period.
                                                           Internet access
                                                                                                     marketing
                                                           and bandwidth.
                                                                                                   materials for
                                                                                                    the NSPDR
                                                                                                    Ecosystem.
NSPDR > USER TESTING
UAT // SATISFACTION LEVELS
#                 PARTICIPANT       REPRESENTING        NSPDR   E-LODGEMENT
01   Paul Strydom               DRDLR                    8.5         8.5
02   Norman Rakhumba            DRDLR                    8.5         8.5
03   Rendani Mudau              DRDLR                    8.5         8.5
04   Walter Smit                SPLUM – Western Cape      9           9
05   Emmanuel Jeje              SPLUM – Western Cape      9           9
06   Tukisetso Kopela           DRDLR                    8.5         8.5
07   Nomfundo Kweyama           SPLUM – KwaZulu-Natal     9          #N/A
08   Hlonela Mntonintshi        SPLUM – Mpumalanga        7          #N/A
09   Ross Hoole                 SPLUM – KwaZulu-Natal     5           5
10   Afikile Mtwa               SPLUM – Eastern Cape      7           6
11   Gerhardus De Bruin         SPLUM – Northern Cape   #N/A          6
12   Dave Moffett               SPLUM – Mpumalanga      #N/A          5

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NSPDR > USER TESTING
SYSTEM TESTING // OPEN VS. CLOSED (#)
E-Lodgement …                 Data Repository …
             1

                                    42
                           OPEN
                           Closed
                                                   65

                 29

                                                  34
NSPDR > USER TESTING
NSPDR ECOSYSTEM // BY TYPE
      Functionality                             7%
                                                     3%2%

      Enhancement
                                          13%
      User Interface
      User Query
                                          9%
      Spelling Error
                                                            64%
                                           2%
      User Network Restrictions
      Misinterpretation of Instructions

                                                            35
NSPDR > USER TESTING
E-LODGEMENT // BY CATEGORY
      Functionality                          3%
                                   14%

      Cloud Issue

      User Query
                             20%
      Enhancement                                  57%

      User Interface
                                   3%
                                        3%
      Data Error

                                                  36
Support &
 Training
NSPDR > POC
PROOF OF CONCEPT // E-LODGEMENT
LESEDI LOCAL MUNICIPALITY
 An official request to pilot the E-Lodgement application has been received from Lesedi
 Local Municipality.
 ⎯ The project team will support the proof of concept/pilot during the month of January 2019.
 ⎯ The main purpose of this POC is to prove and confirm the NSPDR E-Lodgement application’s
   viability.
 ⎯ A proof of concept provides municipal staff with experience in using this new technology and,
   barring a poor evaluation, will result in approval to go ahead with full implementation.

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NSPDR > TRAINING
SUPPORT PHASE // TRAIN THE TRAINER
   As a large number of trainees need to go through the training program the most economical way
    would be a train the trainer approach.
   The trainers will be identified by the organisation and the train the trainer sessions will provide
    an opportunity to assess their suitability.
   It is suggested that the trainers be Subject Matter Experts on the system in order to effectively
    deliver the technical training.
   As previously stated in the Training Needs Analysis Report the regional champions identified
    could fulfil this role.
   The train the trainer sessions will comprehensively cover the course curriculum, learning
    outcomes, method of delivery, and assessment procedures.

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NSPDR > TRAINING
SUPPORT PHASE // TRAIN THE TRAINER
   It is envisaged that Agizo/Esri SA resources will be responsible for delivery of the first iteration
    of training as per an agreed scope of work to identified client resources who in turn will become
    trainers.
   Train the trainers would be the most efficient strategy to enable the team to reach the provincial
    and municipality users.
   The client project team under the direction and guidance of Agizo/Esri SA resources will do the
    second iteration.
   The client team should then be in a position to complete the third and future iterations without
    the help from Agizo/Esri SA resources.
   Agizo/Esri SA resources will however conduct quality assurance on all training deliverables.

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NSPDR > NEXT STEPS
WORK PLANNED // NEXT 90 DAYS (STARTING FEB 2019)
         TECHNICAL SOLUTION                    CHANGE MANAGEMENT
   NSPDR E-Lodgement – Proof of          Ongoing municipal and stakeholder
    Concept (Lesedi and others)            engagements
   Ongoing spatial data cataloguing      Design and implement the “Train the
    and uploads                            Trainer” programme

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NSPDR > NEXT STEPS
ACTIVITY ROADMAP // ONGOING&UPCOMING

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