Wrexham's Community Strategy 2009 2020 - To improve the quality of life for all in Wrexham County Borough

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Wrexham's Community Strategy 2009 2020 - To improve the quality of life for all in Wrexham County Borough
Wrexham’s Community Strategy
               2009 – 2020
           To improve the quality of life for all
                in Wrexham County Borough
Wrexham's Community Strategy 2009 2020 - To improve the quality of life for all in Wrexham County Borough
About Wrexham County Borough
                                                               Wrexham is the regional centre of North East           Wrexham has a beautiful rural hinterland that
                                                               Wales and as a county borough is home to               boasts peaceful landscapes, inspiring gardens
                                                               132,000 people. It benefits from a thriving town-      and stately homes. Chirk Castle and Erddig are
                                                               centre surrounded by beautiful villages and            two stunning National Trust properties while the
                                                               countryside. Wrexham is the largest town in North      county borough is also home to North Wales’ only
                                                               Wales and the third largest retail centre in Wales     horse racing track in the picturesque village of
                                                               after Cardiff and Swansea.                             Bangor-on-Dee.

                                                               Its location on the border between England and         As the county borough has developed into the
                                                               Wales has seen Wrexham develop as the natural          modern, vibrant society it is today it has remained
                                                               hub for the surrounding area and become the            proud of its heritage. This is typified by
                                                               commercial centre for the region. Industry             Pontcysyllte Aqueduct, a structure regarded as
                                                               continues to play a vital role in the county           one of Thomas Telford’s greatest civil engineering
Wrexham’s Community Strategy is available, upon request, in    borough’s success but this has evolved from            achievements. Designed to serve Wrexham’s
a range of accessible formats and languages currently used     traditional heavy industry into high-tech              expansion during the Industrial Revolution it is now
in Wrexham County Borough in addition to English and           manufacturing, technology and service based            a major tourist attraction and was awarded
Welsh. This includes large print, Braille, audio-cassette/CD   sectors. A growing education sector includes the       UNESCO World Heritage status in 2009.
or computer disk, in addition to other languages.              Yale College, expanded medical teaching facilities
                                                               at the North Wales Clinical School and the UK’s        The strong sense of community in the county
Please contact us at:                                          newest University, Glyndŵr University Wrexham, a       borough is reflected by the very buoyant voluntary
Wrexham Local Service Board                                    name that reflects the area’s pride in its Welsh       sector with over 26,000 people engaged in
C/O Performance & Improvement Unit                             heritage.                                              various activities on a regular basis every month.
Wrexham County Borough Council
Lambpit Street                                                 Major investment in recent years has seen the
Wrexham                                                        town-centre develop into a modern retail and
LL11 1AR                                                       leisure environment whilst retaining its traditional
                                                               market town charms. Elegant arcades, a variety
Telephone: 01978 292271                                        of small independent shops, three covered
Mobile: 07540 668550                                           markets and a range of visiting markets, all
E-mail: statistics@wrexham.gov.uk                              contribute to Wrexham’s unique character.
Introduction                                                                                                                           Wrexham County Borough’s priorities for 2009 – 2020

    Every day we all receive services from the many                                    • North Wales NHS Trust2 – managing a range         During 2008 a review was undertaken to ensure          • Enables people to reach their full
    public service providers that work in Wrexham                                        of services including hospitals, health centres   that the strategy still focussed on the things that      potential – providing excellent education,
    County Borough – sometimes without even                                              and clinics, district nursing and visiting, and   are important to local people now and for the            training and personal development
    realising it!                                                                        mental health services                            next twelve years. The review looked at                  opportunities and equipping people with the
                                                                                       • North Wales Police – providing policing           consultation results, current priorities and what        skills needed for work
    For example, we may walk the children to                                             services to reduce crime, disorder, fear of       we have done in the last four years, carrying out      • Looks after its built and natural
    school, book a dental appointment and attend a                                       crime and to make roads safer                     a citizen survey and a 12-week public                    surroundings – protecting and enhancing the
    hospital outpatient’s appointment. We may chat                                     • Wrexham County Borough Council – delivering       consultation on a draft strategy. This review told       county borough now and for future
    with our local police community support officer                                      a range of services including those for           us that we are moving in the right direction and         generations
    and check the internet for advice on smoke                                           business and industry; community and living;      highlighted an overall vision and six priority areas   • Cares for people’s health – improving the
    alarms. We may have enrolled on an evening                                           educating, safeguarding and involving children    for improving the quality of life in Wrexham             health, social care and well-being of children,
    course at the college or a part-time course at the                                   and young people; and leisure and tourism         County Borough.                                          young people and adults
    university and may even do some voluntary
    work.                                                                              • Wrexham Local Health Board2 – working with
                                                                                         others to provide primary care services such
                                                                                         as doctors and dentists                           Our vision for the next twelve years is:
                                                                                       • Yale College – offering a broad mix of further                                                           The pages that follow give some more
    As you can see, without all these services and                                       and higher education opportunities as well as     ‘To improve the quality of life for all in             information about each of these themes and
                                                                                         vocational courses across a range of levels.                                                             describe the things that we will do to deliver
    opportunities being available it would make life                                                                                       Wrexham County Borough’                                them. It is important to recognise that although
    rather more difficult. So who are all the different
    organisations involved?                                                                                                                                                                       we have split the themes up, they do all overlap,
                                                                                                                                           In doing this we commit to ensuring that
                                                                                                                                                                                                  and so an activity we carry out for one theme is
                                                                                                                                           Wrexham County Borough is a place where
    • Association of Voluntary Organisations in                                                                                                                                                   likely to have an impact across many of the
                                                                                       These organisations and partnerships make up        people have a say in the services that are
      Wrexham (AVOW) – offers support and help to                                                                                                                                                 themes.
                                                                                       what is collectively known as Wrexham Local         delivered to them, and that their views, needs
      Wrexham’s voluntary and community                                                Service Board (LSB). The LSB’s aim is to            and aspirations are taken into account.
      organisations                                                                    improve joint working across its member
    • Children and Young People Framework                                              organisations so we can provide even better
      Partnership – working to improve services for                                    services to the people and communities of
      children, young people and their families                                        Wrexham County Borough.                             To deliver this vision, for all people and
    • Community Safety Partnership – working                                           One of the main roles of the LSB is to define the   communities now and in the future, our aim is to
      together to tackle and reduce local levels of                                    overall vision for the county borough and to set    make Wrexham County Borough a place that:
      crime and disorder, and improve community                                        long term targets that will improve people’s
      cohesion                                                                         quality of life. This is known as Wrexham’s         • Is economically prosperous – with reduced
                                                                                       Community Strategy. Wrexham’s first                   deprivation, where communities and
    • Glyndŵr University – providing undergraduate,                                    Community Strategy, known as ‘Wrexham                 businesses work together to create good
      postgraduate and professional education and                                      Refreshed’, was developed in                          economic opportunities now and in the future
      development opportunities                                                        2004. This highlighted six areas                    • Is safe – with communities where people feel
    • Health, Social Care and Well-being Partnership                                   which local people felt were                          safe and secure and levels of local crime and
      – working to improve the health, social                                          important and that public                             anti-social behaviour are reducing
      inclusion and well-being of children, young                                      service organisations could
      people and adults                                                                                                                    • Values citizenship, community spirit and
                                                                                       work together to improve.
                                                                                                                                             social responsibility – where people get on
    • National Public Health Service1 – providing
                                                                                                                                             well together and respect each other, take
      information and advice to partner
                                                                                                                                             responsibility for themselves and their actions
      organisations regarding public health issues
                                                                                                                                             and take pride in where they live
    • North Wales Fire and Rescue – protecting
      communities before emergencies occur and
      providing a professional, efficient and effective
      fire and rescue service

      1 Following the reorganisation of health services, from Autumn 2009, this will be renamed the Public
        Health Wales NHS Trust
      2 Following the reorganisation of health services, from Autumn 2009, these will be amalgamated and

4       renamed the Betsi Cadwaladr University Health Board                                                                                                                                                                                           5
A place that is   What this means                                      What you have told us:                                 What actions we will take
                  Promoting a prosperous economy whilst living                                                                There are many plans in place that will contribute
economically      within our environmental limits is a key challenge
                  across all sectors within Wrexham County
                                                                       You have told us that it is most important for us
                                                                       to encourage employers into the county
                                                                       borough to create more opportunities for
                                                                                                                              to making Wrexham County Borough
                                                                                                                              economically prosperous.
prosperous        Borough and is influenced by regional, national
                  and global factors. However it is one we must
                                                                       employment; to encourage more out-of-town
                                                                       shopping; but also to regenerate the town-             Some specific actions include:
                  overcome if we are to improve people’s quality of    centre. You would also like us to: support small,
                  life.                                                local businesses; promote Wrexham as a place           • Encouraging and helping to sustain investment
                                                                       to live, work, visit and invest in; place more           in new and existing businesses
                  The population of the county borough has risen       emphasis on villages outside the town-centre;          • Investing in the skills of local people and
                  steadily over the last few years and enjoys high     and ensure equal employment opportunities for            helping them to access the opportunities
                  employment rates. There is a further education       everyone.                                                created
                  college and a university. The manufacturing and
                  service sector provide the majority of                                                                      • Increasing the uptake of benefits and
                  employment in the county borough, and there                                                                   allowances and reducing pockets of
                  has been a growth in tourism and retail in recent    Our aims                                                 unemployment
                  years. However there are also a number of                                                                   • Taking forward community regeneration in new
                  areas of the county borough with high                By 2020 Wrexham County Borough should be a               communities
                  deprivation.                                         place with reduced deprivation, where local            • Attracting major events to the county borough
                                                                       people, communities and businesses work                  e.g. the National Eisteddfod, Commonwealth
                                                                       together to create good economic opportunities           Youth Games, major heritage exhibitions and
                                                                       for local people that can be sustained. We will:         international level sporting events
                  What we have already done                                                                                   • Continuing to promote Welsh language and
                                                                       • Promote and enhance the county borough’s               culture
                  Over the last few years there has been a real          reputation and image as a place to live, visit,      • Redeveloping Wrexham County Borough
                  focus on making the county borough                     study, work, and invest in                             Museum and Archive as a major heritage
                  economically prosperous and some of the              • Encourage and support local, national and              facility and attraction for North East Wales.
                  actions we have taken include:                         international businesses to establish
                                                                         themselves in the county borough to create
                  • Carrying out community development work              secure, well-paid employment opportunities
                    and supporting community partnership groups          and a prosperous, diverse economy
                    to be self-sufficient and sustainable                                                                     What you can do
                                                                       • Reduce deprivation and help people out of
                  • Assisting adults in exploring the range of           poverty                                              You can volunteer; for example practical hands-
                    benefits, allowances and financial assistance
                                                                       • Facilitate the development of areas of the           on involvement such as sports coaching, helping
                    they are entitled to claim
                                                                         county borough in need of regeneration               to preserve and raise awareness of our local
                  • Holding numerous events to help businesses                                                                heritage, or sitting on a management board.
                                                                       • Encourage the provision of a wide range of
                    to set up and prosper take place regularly                                                                Opportunities are available through the Council’s
                                                                         cultural, sporting and physical activity, heritage
                  • Helping the local voluntary heritage sector to       and shopping opportunities throughout the            Leisure, Libraries and Culture department or by
                    become self-sufficient and sustainable through       county borough.                                      contacting AVOW – the Association of Voluntary
                    the Rural Community Heritage project                                                                      Organisations in Wrexham.
                  • Wrexham ITeC (Information
                    Technology Centre) continuing                                                                             You can also get involved in community
                    to support learners of all ages                                                                           regeneration activity in your area and you can
                    and deliver the modern                                                                                                 provide feedback and suggestions
                    apprenticeship scheme                                                                                                      for how we can improve local
                    across the county borough                                                                                                   services and facilities by
                                                                                                                                                  contacting the council.

                                                                                                                                                                                   7
A place that   What this means                                     What you have told us                               actions we will take

is safe        Improving community safety through identifying
               and tackling local levels of crime, disorder and
               anti-social behaviour is of concern to everyone,
                                                                   You have told us that being safe is one of most
                                                                   important things to you and that having more
                                                                   visible police and police community support
                                                                                                                       The police, along with the fire and rescue service
                                                                                                                       and the council have plans in place to help
                                                                                                                       deliver our aims.
               both adults and children.                           officers will help. You would also like us to
                                                                   improve perceptions of safety; reduce anti-social   Some actions we will carry out include:
               Therefore, in Wrexham County Borough a multi-       behaviour; design out crime on new
               agency Community Safety Partnership exists to       developments ensuring the layout reduces            • Increasing confidence in reporting domestic
               carry this out. This partnership, which is also a   opportunities to commit crime; reassure people        abuse and hate related incidents
               legal requirement, is committed to reducing         and help them to feel safer at night; ensure        • Reducing the harm caused by drugs and
               levels of crime and disorder and improving          offenders are suitably punished; and consider         alcohol
               community safety for those who live, work or        and cater for people with specific safety needs.    • Reviewing the impact of Operation
               visit the county borough.                                                                                 Gingerbread, which is a patrol of school
                                                                                                                         premises during the evenings, to reduce anti-
                                                                                                                         social behaviour and criminal damage
                                                                   Our aims                                            • Reducing the number of alcohol related violent
               What we have already done                           By 2020 Wrexham County Borough should be a            crimes
                                                                   place with communities where people feel safe       • Ensuring that public service organisations all
               In April 2005 the Home Office set Wrexham           and secure, and levels of local crime and anti-       work together to keep children and young
               Community Safety Partnership a target to            social behaviour are reducing. We will:               people safe
               reduce local crime by 17.5% by 2008. In fact,                                                           • Further implementing ‘safe recruitment’
               over these three years the target was far           • Reduce the fear of crime and anti-social            procedures to ensure all staff working with
               exceeded and overall crime actually reduced by        behaviour to help people feel safer                 vulnerable people are appropriately vetted
               37.6%.                                              • Tackle and reduce actual levels of anti-social    • Continuing to train year one pupils in
                                                                     behaviour, crime and disorder                       pedestrian skills.
               Some activities that have taken place to help
               achieve this target have included:                  • Prevent and reduce the harm caused by drug
                                                                     and alcohol misuse
               • The ‘Calling Time on Violent Crime’ campaign      • Design environments and raise awareness and
                 which reduced the number of common                  support of crime prevention so there are fewer    What you can do
                 assaults during the Christmas period by over        opportunities to commit crime
                 two-thirds                                        • Increase people’s confidence in reporting         You can take action to keep yourself safe, for
                                                                     crime and disorder and accessing support          example, locking doors and windows when you
               • Further support for those experiencing                                                                leave the house, not leaving valuables on display
                 domestic abuse and taking actions to reduce         services
                                                                                                                       in your car, considering your own safety when
                 the number of repeat offences and bringing        • Ensure offenders are dealt with firmly and        out and about, and helping to educate children
                 the perpetrators to justice                         justly and support them to                        so they know how to keep themselves safe.
               • Neighbourhood policing teams carrying out           change their behaviour.
                 regular focus group meetings with members of                                                          You can also make sure you have your say when
                 the local community to listen to their concerns   What                                                the Community Safety Partnership consults you
                 which then directly influence local police                                                            and take time to read the information which you
                 priorities                                                                                            receive about community safety.
               • An Early Intervention Team has been put in
                 place focussing on community anti-social
                 behaviour hot-spots
               • Starting Operation Gingerbread patrols (a
                 dedicated school security service) from Easter
                 weekend until the weekend after bonfire night
                 which resulted in a 47.4% reduction in crime
                 on school premises during 2007
               • Providing CCTV monitoring which has
                 contributed to a reduction of incidents of
                 crime and disorder, and in the fear of crime.

                                                                                                                                                                            9
A place that          What this means                                       What you have told us                                What actions we will take

values citizenship,   Citizenship is about belonging to a community
                      and understanding your rights and
                      responsibilities as a member of that community.
                                                                            You have told us that the most important things
                                                                            we can do to help value citizenship, community
                                                                            spirit and social responsibility is to provide and
                                                                                                                                 We will continue to deliver the ‘One Wrexham’
                                                                                                                                 projects and to work with communities, and with
                                                                                                                                 voluntary and community groups, to enable the
community spirit      This includes communities where you live or
                      communities of interest – a group of people with
                                                                            encourage the use of community facilities and
                                                                            activities and to improve consultation and
                                                                                                                                 county borough to be a place where citizenship,
                                                                                                                                 community spirit and social responsibility are

and social            a common interest.

                      Community spirit is linked to citizenship, and
                                                                            engagement with local people. You would also
                                                                            like us to promote the importance of people’s
                                                                            own social responsibility; improve community
                                                                                                                                 valued.

                                                                                                                                 Some actions include:
responsibility        refers to how people get on together. It is about
                      neighbourliness, looking after each other, doing
                                                                            cohesion – where people have a sense of
                                                                            belonging and get on well together; and to value     • Extending the network of third party reporting
                      things together and making a contribution.            local culture and history.                             centres which enable anyone in the county
                                                                                                                                   borough to report hate incidents
                      Social responsibility is about how individuals act;                                                        • Improving our public consultation and
                      being considerate of other people and our                                                                    engagement work
                      surroundings, and taking responsibility for our       Our aims                                             • Continuing to increase support for the One
                      own behaviour and sometimes the behaviour of                                                                 Wrexham Charter of Belonging to support
                      others – such as our children.                        By 2020 Wrexham County Borough should be a             recognition and respect for local diversity
                                                                            place where people get on well together and
                                                                            respect each other, take responsibility for          • Identifying community champions to promote
                                                                            themselves and their actions and take pride in         positive cohesion and citizenship messages in
                      What we have already done                             where they live. We will:                              local communities
                                                                                                                                 • Developing systems for identifying and
                      Many of the public service organisations              • Facilitate the development of community spirit       addressing community tensions such as
                      contribute to this priority theme and much work         so that people are proud of where they live          misinformation and rumour
                      has been carried out over the last few years.           and respect the people around them                 • Continuing to develop activities in
                      Some activities include:                              • Enable people from different backgrounds to          communities to help people contribute and
                                                                              get on well together and have a sense of             get involved
                      • Holding ‘Introduction to British Culture’             belonging                                          • Supporting children and young people to give
                        courses at the Glyndŵr University                   • Enable and encourage people to be active             and receive respect.
                      • Supported the involvement of residents in             citizens and get involved in their local
                        localised regeneration projects                       community
                      • Agreeing a Community Cohesion Strategy –            • Enable and encourage people to take
                        known as ‘One Wrexham’ – which aims to                responsibility for themselves and their actions    What you can do
                        enable different groups of people to get on         • Engage effectively with all communities to
                        well together                                         enable people to have a say in the decisions       Individuals and businesses can commit to the
                      • Holding the Tapestry of Life and Faith festival       which affect them.                                 ‘One Wrexham Charter of Belonging’. We can
                        to engage children and young people in                                                                   all challenge prejudice, encourage each other to
                        celebrating the different religions, cultures and                                                        report hate crime and help make everybody
                        traditions in our community                                                                              aware of all aspects of hate crime.
                      • Holding a Youth Local Democracy Week to
                        encourage participation in the Council’s                                                                 You can support and attend events in your
                        democratic and decision making processes                                                                 community; or even get involved in community
                                                                                                                                 development work – through the Association of
                      • Giving funding advice and support to                                                                     Voluntary Organisations in Wrexham (AVOW), the
                        hundreds of organisations                                                                                Council, Communities First Partnerships and
                      • Producing ‘myth buster’ leaflets which answer                                                            Northern Marches Cymru.
                        commonly asked questions
                      • Providing training courses for people running
                        voluntary organisations.

                                                                                                                                                                                    11
A place that          What this means                                       What you have told us                                 What actions we will take

enables people        We believe that all people should have the
                      opportunity to reach their full potential. This
                      means we need to provide children and young
                                                                            You have told us that the most important thing
                                                                            we can do to help people reach their full
                                                                                                                                  The Children and Young People’s Plan outlines
                                                                                                                                  what we will do for children and young people
                                                                            potential is to improve primary and secondary         and is available on the internet:
to reach their full   people with the services, protection, support
                      and encouragement they need to become
                                                                            schooling and to improve access to lifelong
                                                                            learning opportunities. You would also like us to
                                                                                                                                  www.wrexham.gov.uk/cypp or by telephone:
                                                                                                                                  01978 297505. In addition, Yale College,
potential             confident and capable individuals, whilst
                      recognising that they are not all the same and
                      that some may require different levels of
                                                                            provide more vocational opportunities;
                                                                            encourage, support and guide people’s
                                                                            development; ensure equal opportunities for all;
                                                                                                                                  Glyndŵr University and the Council will continue
                                                                                                                                  to make significant contributions to this theme.
                      support.                                              and encourage take up of sport and recreation.        Some actions we will take include:
                      It is also important that adults of all ages are                                                            • Removing barriers to learning and
                      able to reach their full potential to enable them                                                             achievement so that all children and young
                      not only to enhance their knowledge and skills,       Our aims                                                people reach their potential
                      but also to raise confidence and aspirations, to
                                                                                                                                  • Continuing to offer a wide choice of learning
                      help people to recognise their worth and              By 2020 Wrexham County Borough should be a              for employment, up-skilling and further study
                      contribute to society, and to increase motivation     place that enables all people to reach their full
                      for ongoing learning and development.                 potential, with excellent education, training and     • Delivering training to businesses
                                                                            personal development opportunities with people        • Supporting all children and young people to
                                                                            who have the skills needed for work. We will:           experience effective learning, achievement
                                                                                                                                    and self-esteem
                      What we have already done                             • Provide and promote relevant accessible             • Facilitating informal and community based
                                                                              opportunities for people to learn and develop         learning opportunities
                      During the last few years, the organisations who        themselves throughout their lives                   • Involving parents, carers, families and
                      deliver services to children, young people, their     • Support and encourage people to raise their           communities in valuing and supporting
                      families, adults and older people have provided         aspirations and have the confidence to fulfil         education, skills and training for children and
                      numerous services to help people to reach their         their ambitions                                       young people
                      full potential. Some examples include:
                                                                            • Enable children, young people and adults to         • Promoting equality of opportunity for children
                                                                              achieve their academic, vocational, or creative       and young people to become bilingual.
                      • Improving the learning environment so that it
                                                                              potential
                        better supports the needs of all learners
                                                                            • Create a culture of lifelong learning and
                      • Focusing on vulnerable groups of learners to
                                                                              development so that people are supported to
                        remove barriers to learning
                      • Providing greater learning choices for 14-19
                                                                              learn and use the skills they gain                  What you can do
                                                                            • Support people to enable them to gain
                        year olds to broaden their options and                                                                    You can take up one of the many learning and
                                                                              employment
                        increase their aspirations                                                                                development opportunities available; details of
                                                                            • Help people to develop the personal and
                      • Delivering a range of community based                                                                     which are available on web-sites or through
                                                                              practical skills they need to live independently.
                        learning opportunities for all ages and abilities                                                         contacting the organisations directly.
                      • Developing data analysis systems so that we
                        have a much better understanding of what                                                                  In addition, your role as a parent or carer is vital
                        learners are capable of which means that                                                                  to help us improve children and young people’s
                        expectations are appropriately high and that                                                              futures – you can get information about family
                        under-achievement can be identified early and                                                             support and parenting services from the council.
                        remedied.

                                                                                                                                                                                         13
A place that        What this means                                       Our aims                                           What you can do

looks after its     We must get the mix right between doing what
                    we can to tackle climate change with keeping
                    the county borough clean, pleasant and
                                                                          In 2020 Wrexham County Borough will continue
                                                                          to protect and enhance its built and natural
                                                                          surroundings. This means that we will be
                                                                                                                             We can all try to use our resources better – for
                                                                                                                             example, turning off computer monitors when
                                                                                                                             they aren’t being used, only boiling as much
built and natural   attractive, making sure that we have enough
                    housing, plenty of open space and good
                                                                          tackling climate change, looking after our
                                                                          environments, increasing our recycling rates and
                                                                                                                             water as we need, paying our bills (such as
                                                                                                                             Council tax) by direct debit, and walking to the
surroundings        transport networks.

                    The environment is our most precious resource
                                                                          ensuring our housing and transport meets the
                                                                          needs of the people and communities of the
                                                                          borough. We want Wrexham to be cleaner,
                                                                                                                             local shop rather than using the car.

                                                                                                                             In addition, we can all reduce, reuse and recycle
                    which we must protect for future generations.         greener and safer, have active community           more of the waste we make; for example by
                    This doesn’t prevent growth, but means that our       involvement and be a place where people take       using the doorstep recycling scheme, donating
                    social and economic progress can only take            ‘pride’ in our local environment. We will:         unwanted clothes to charity, and re-using carrier
                    place within environmental limits.                                                                       bags.
                                                                          • Tackle the challenges of climate change and
                                                                            minimise our impact on where we live, as well    The Wrexham Sustainability Forum is an
                                                                            as globally                                      umbrella body representing individuals,
                    What we have already done                             • Respect and promote built and natural            community groups, voluntary, business and
                                                                            environments, parks and green-spaces for         statutory organisations who are committed to
                    Over the last few years the public service              everyone to access and enjoy; keeping them       seeing a sustainable future for everyone who
                    organisations have all been working on various          well-kept and attractive                         lives in the county borough. You can contact
                    activities to look after our built and natural        • Provide access to a safe, efficient and          them on: www.sustainablewrexham.org.uk
                    surroundings. Some examples include:                    sustainable transport network
                    • Running an energy awareness campaign to             • Enable everyone to live in a sustainable
                      reduce energy consumption within the health           community with a suitable, good quality home
                      service                                             • Enable and encourage people and businesses
                    • Beginning construction of a new waste plant           to reduce, reuse and recycle their waste
                      which aims to boost recycling and further           • Ensure future generations are able to
                      reduce reliance on landfill                           appreciate the county borough’s built historic
                    • Holding a Community Climate Change event              wealth.
                      to enable local communities to explore how
                      climate change will impact on where they live,
                      and to develop community based solutions
                    • Expanding the ‘Recycle with Michael’ scheme         What actions we will take
                      to all households.
                                                                          All organisations, communities and individuals
                                                                          across the county borough must play their part
                                                                          to help achieve these aims.
                    What you have told us                                 Some actions we will take include:
                    You have told us that it is important we have         • Continuing to improve our transport systems
                    clean, well-maintained surroundings, employ
                                                                          • Enabling more waste to be reused and
                    tighter planning controls and encourage and
                                                                            recycled through the new waste plant
                    promote sustainability and environmental issues.
                    In addition you would also like us to improve and     • Continuing to deliver ‘Pride in Your
                    maintain footpaths, cycle-ways, roads and public        Streets’ – the Council’s StreetScene
                    transport; protect the local history and heritage;      service
                    improve accessibility for people with disabilities;   • Reducing carbon emissions and energy
                    protect green spaces and involve local people in        use in public buildings and on our
                    local developments.                                     roads
                                                                          • Increasing the availability of affordable
                                                                            housing
                                                                          • Focusing on the need to build zero-
                                                                            carbon sustainable communities –
                                                                            with high energy efficiency and low
                                                                            carbon emissions
                                                                          • Increasing environmental education
                                                                            facilities at our parks.                                                                             15
A place that cares   What this means                                      What you have told us                                 What actions we will take

for people’s         Health is the state of complete physical, mental
                     and social well-being and not merely the
                     absence of disease or infirmity. Social care is
                                                                          You have told us that the most important thing
                                                                          we could do to care for your health is to improve
                                                                          access to health care services.
                                                                                                                                The Health Social Care and Well-being strategy
                                                                                                                                outlines what we will do over the next three
                                                                                                                                years. This is available on the Council’s website
health               about caring for a person in a way which meets
                     their needs and gives them a good quality of life.
                                                                          You would also like us to: improve care for the
                                                                          elderly; help reduce the number of people who
                                                                                                                                at:
                                                                                                                                http://www.wrexham.gov.uk/english/council/doc
                     Well-being is the way in which a person feels        smoke; provide more facilities for sport, exercise    uments/hscwb_strategy.htm or by contacting
                     and thinks and relates to happiness and a            and recreation; educate children and young            the Health Social Care and Well-being Team by
                     general satisfaction with life.                      people to promote healthy living; improve access      telephone: 01978 297064, email:
                                                                          to dental care; and improve the equality of           health@wrexham.gov.uk or textphone/minicom:
                     Health, social care and well-being services aren’t   service provision.                                    01978 292067.
                     only for when we are sick, or to support us to be
                     independent during challenging periods in our                                                              Some actions we will carry out include:
                     lives. They also help us tackle some of the other
                     causes of good or bad health including:              Our aims                                              • Inviting everyone with learning disabilities to
                     housing, transport, employment, education,                                                                   attend an annual health check with their GP
                     access to services and economic prosperity.          By 2020 we want to help improve people’s                and be provided with a health action plan
                                                                          general health and well-being; care will be more      • Providing a new purpose-built unit and day
                                                                          easily accessible; the quality of services provided     hospital to provide mental health services for
                                                                          will be improved; people will have more of a say        individuals in need of inpatient services
                     What we have already done                            in the services they receive and satisfaction will    • Developing assessment and early intervention
                                                                          be higher. We will:                                     services for autistic children and young people
                     During 2005 – 2008, much work was carried out
                     to help improve people’s health and well-being.      • Provide opportunities and information for           • Strengthening services for children and young
                     Some activities included:                              children, young people and adults to improve          people in order to reduce substance misuse
                                                                            their health and well-being                           and to improve their sexual health
                     • Setting up the exercise referral scheme ‘Fresh     • Improve access to health, social care and well-     • Taking action on obesity through activities
                       Start’                                               being services                                        such as reviewing the breakfast and morning
                     • Developing a new medical admissions unit                                                                   break menus in some schools
                                                                          • Improve the quality of health, social care and
                       and coronary care unit to improve the way            well-being services for people who have             • Working to improve perceptions of community
                       emergency patients are cared for and                 learning disabilities, physical and mental health     and road safety so that parents feel it is safe to
                       admitted                                             needs                                                 let their children play outside more regularly.
                     • Improving access to dental care, including the     • Improve the quality of health, social care and
                       provision of primary care orthodontics               well-being services for the county borough’s
                     • Developing a new drop-in and treatment               ageing population
                       centre for substance mis-users in Wrexham          • Improve citizen engagement and satisfaction
                                                                                                                                What you can do
                       town-centre                                          with health, social care and well-being             ‘Health Challenge Wrexham’ aims to promote
                     • Providing dedicated services to work with            services.                                           good health across the county borough, and
                       groups such as asylum seekers and the                                                                    challenges you to do what you can to improve
                       Traveller community to ensure they are able to                                                           your own health and the health of your family. It
                       obtain the care they require, taking into                                                                is also a challenge to local businesses to
                       account any particular cultural, language and                                                            promote and improve the health of their
                       other considerations                                                                                     employees.
                     • Introducing a number of one-stop clinics and
                       straight-to-test services.                                                                               The ‘Health Challenge Wrexham’ website
                                                                                                                                provides information on the range of activities
                                                                                                                                and opportunities to encourage people to get
                                                                                                                                involved with and improve their health and well-
                                                                                                                                being; this can be found at
                                                                                                                                www.healthchallengewrexham.co.uk

                                                                                                                                                                                       17
How our priorities link in to                        More information
     Wales’ national priorities                           If you would like to know more about Wrexham’s
     Across Wales, the Wales Spatial Plan aims to         Community Strategy, would like to be kept
     ensure that the public, private and                  informed of our progress, would like a copy of
     voluntary/community organisations work together      the short-term action plan or performance
     and support each other towards achieving a           measures or would like to make any other
     shared vision for Wales. We have made sure that      comments please go to www.wrexhamlsb.org
     our Community Strategy priorities will help to       or contact the LSB Co-ordinator on
     deliver this national vision for Wales.              07540 668550.

     Monitoring our Community
     Strategy
     To make sure we achieve our vision we need to
     monitor regularly against the plans and targets
     we have set. Each theme will be monitored by
     the organisations and partnerships that will be
     delivering it; however, the Local Service Board
     will need to look at the bigger picture of all the
     themes combined. We therefore intend to:

     • Monitor action plans and performance
       indicators
     • Report our progress at least annually to
       Wrexham Local Service Board
     • Report annually to the public on our overall
       progress
     • Repeat the ‘quality of life survey’ with local
       people at least every two years
     • Review the strategy regularly.

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