2018 ANNUAL CONVENTION & VENDOR FAIR - NOVEMBER 6TH & 7TH, 2018 SALT LAKE COMMUNITY COLLEGE - Utah Hospice & Palliative Care ...
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NOVEMBER 6TH & 7TH, 2018
SALT LAKE COMMUNITY COLLEGE
KAREN MILLER CAMPUS
9750 S 300 W SANDY, UTAH
2018 ANNUAL CONVENTION
& VENDOR FAIR
Utah Hospice & Palliative Care Organization
“Promoting the Art and Science of Hospice and Palliative Care”
Convention at a Glance Tues & Wed, Nov 6 & 7, 2018
Salt Lake Community College ~ 9750 South 300 West, Sandy, Utah
Time Tuesday, November 6th Location (capacity)
7:00 - 8:00 Vendor Set up Main & North Lobbies, Ballroom
7:30 - 8:30 Registration and Information North Lobbies
8:00 - 9:00 Continental Breakfast, Vendor Fair; Sponsored by Wellsky Main & North Lobbies, Ballroom
General Session, Business, Welcome These two sessions
8:30 - 9:00 must be swapped. Ballroom
Stephanie Puffer, UHPCO President
Kris Cox 8:30-9:45, then
Stephanie/business meeting 9:45-10:15
KEYNOTE Session 1 - It Takes Focus
9:00 - 10:15 Ms. Cox has a meeting with the governor Ballroom (250) Everyone
Kristen Cox, Executive Director, UT GOMB at 10:30 and must leave by 9:45. Sorry.
10:20 - 10:40 Break & Vendor Fair ~ Visit all Vendors to enter drawings Main & North Lobbies, Ballroom
Time BREAKOUT SESSIONS Room (capacity)
Session 2 - Coverage Issues / Clinical Review Ballroom (84)
Sandy Decker, RN, CGS Clinical Trainer Quality / Clinical
Session 3 - Cannabinoids: Hubris or Balm of Gilead – a Discussion of the Hype 220 - 224 (72)
and the Hyperbole MD / Clinical
Dr. Gary Garner, MD, Rph., FAAHPM; Utah Valley Palliative Care Medical Director
10:40 - 11:55 Session 4 - Rules, Regulations and your Volunteer Program 213 (36)
Tracy Ruiz, Director of Volunteer Services, Horizon Home Health and Hospice Volunteer Coordinatiors
Linda Eggleston, Director of Volunteer Services, IHC Hospice
Session 5 - How I Discovered the 12 Dimensions of Wellness - What I wish they 209 (36)
would have told me, and I still don’t know SW, Spiritual, Clinical, General
Dr. Jaynee Poulson
Buffet Lunch & Vendor Fair – Seating in Ballroom Area
11:55 - 1:25 Ballroom (84)
Sponsored by NarcX
Session 6 - Recruiting and Retaining Staff Ballroom (84)
Calvin Prestwich, Pinnacle Consulting Owners / Admin
Session 7 - Coverage Issues / Clinical Review (Q&A) 209 (36)
Sandy Decker, RN CGS Clinical Quality / Clinical
Session 8 - Implementing Technology In Your Volunteer Program 213 (36)
1:25 - 2:40 Kate Schaefer, Volunteer Coordinator, Canyon Hospice Volunteer Coordinators
Session 9 - The Five Invitations: Discovering What Death Can Teach Us About 220 (36)
Living Fully Spiritual / Medical / Clinical
Dr. Bretton Newman, Rocky Mountain Hospice Medical Director Bereavement / Caregivers
Session 10 - Funeral Customs – Ways To Say Goodbye (1:25-3:25) 224 (36)
Reg Ecker, Dignity Memorial Spiritual, SW, Clinical
2:40 - 3:00 Break & Vendor Fair ~ Visit all Vendors to enter drawings Main & North Lobbies, Ballroom
Session 11 - Leadership in Hospice Care & the IDG Ballroom (84)
Renee Scheidell, MD, IHC Hospice Medical Director, UHPCO Medical Directors Committee Chair Medical, Clinical, General
Session 12 - Coordinating End-of-life Care for Veterans 220 (36)
Laura Landward, LCSW Celia Pawlowich, LCSW VA panel of Social Workers (LCSW) Bereavement / SW
3:00 - 4:15 Session 13 - Medicare billing updates from CGS 209 (36)
Nykesha Scales, MBA, CGS Educator Administrative / Billing
Session 14 - Utilization of Music in Hospice
Utah Therapeutic Harp Network members:
Pamela Archbold, RN, CCM; Laurel Wright-Feighery, CMP; Tristan Adair, CM-TH 213 (36)
Salt Lake Threshold Choir: Volunteer Coordinators
Talia Stivender, Music Director; Members:
Pam Archbold, Bonnie Edwards, Mary Norton, Laurel Wright-Feighery
Hospice Volunteer Dinner 220 - 224 (72)
4:30 - 5:15
VC and their Volunteers are invited to attend Volunteer Coordinators
Session 15: Death Doula Program 220 - 224 (72)
5:15 - 6:30 Vol. Coordinators, SW, Spiritual
Keri Riker, BCC, Inspiration Hospice; Matilda Lindgren, The Inn Between Clinical, General
Room assignments may change. Please check the door signs.
Utah Hospice & Palliative Care Organization
“Promoting the Art and Science of Hospice and Palliative Care”
Convention at a Glance Tues & Wed, Nov 6 & 7, 2018
Salt Lake Community College ~ 9750 South 300 West, Sandy, Utah
Time Wednesday, November 7th Location (capacity)
CONTINENTAL BREAKFAST & VENDOR FAIR
8:00 - 8:30 Main & North Lobbies
Sponsored by Caldwell Insurance
KEYNOTE Session 16 - Yoga To Cope With Compassion Fatigue
8:30 - 9:45 Ballroom (250) Everyone
Yael Calhoun, MA, MS, ERYT of Green Tree Yoga
9:45 - 10:05 Break & Vendor Fair ~ Visit all Vendors to enter drawings Main & North Lobbies
Time BREAKOUT SESSIONS Room (capacity)
Session 17 - My Caregiving Journey - How I have learned to recognize the gifts Ballroom (84)
and not the burdens General
Kellie Evans, Educator, Business Owner, Mentor, Mother, Wife
Session 18 - Dementia Panel – Tips, tricks and how to respond and redirect
Kate Nederostek, MGS, CPD, Program Director, Alzheimer’s Association 220(36)
Debbie Hall, Community Outreach Specialist, Alzheimer’s Association Volunteer Coordinatiors
Loralee Kurzius – Volunteer, Inspiration Hospice
10:05 - 11:00
Session 19 - Marijuana in Palliative Care and Medication Management 224 (36)
Tyler Nixon, Lifecare Specialty Pharmacist/Owner Clinical, Medical
Session 20 - Bereavement Without Belief: A Humanist Approach to Grieving 209 (36)
Jared Anderson, MA, CHM, Chaplain with Envision Hospice Spiritual / Bereavement
Session 21 - Hospice Emergency Preparedness Compliance
213 (36)
Sharon Harder, C3 Advisors, Owner
Quality, Administrative
Kevin Christensen, MEP, Northern Utah Emergency Preparedness Coalition
11:00 - 11:20 Break & Vendor Fair ~ Visit all Vendors to enter drawings Main & North Lobbies
Session 22 - Don’t Let Technology Block Your Compassion Ballroom (84)
Arlene Maxim, RN, Consultant with Connected Home Living Clinical, Social Work
220 (36)
Session 23 - Compassion: The Deep Well Answer to Community Caring
Spiritual, Bereavement,
Vicki Pond, BCC, Primary Children’s Hospital
Clinical, General
11:20 - 12:15 Session 24 - PEPPERs and PUFs and Rules, Oh, My! 209 (36)
Beth Noyce, RN, BSJMC, COS-C, UHPCO Executive Director Quality, Administrative
Session 25 - Self Care: Taking Care of Your Volunteers 213 (36)
Charles Hamilton, Volunteer Coordinator, Brighton Hospice Volunteer Coordinators
Session 26 - Reportable Deaths & Completing Death Certificates 224 (36)
Dr. Erik Christensen, Medical Examiner Medical/Clinical
Buffet Luncheon ~ Turn in your completed Vendor card to be entered into drawing
12:15 - 12:30 [Please place sponsor on first line Ballroom (250)
Sponsored by Serenity Funeral Servicesand instruction below.
Session 27 - Hospice Survey Update
12:30 - 1:30 Kelly Criddle, RN, State Survey Manager Ballroom (250)
Dacie Golightly, RN, BSN, State Survey Hospice Lead
1:30 - 2:00 UHPCO Association meeting & Prize Drawings ~ MUST BE PRESENT TO WIN Ballroom (250)
Room assignments may change. Please check the door signs.
Watch your email for your evaluation.
Your certificate will arrive by email a few days after you complete your evaluation.
LETTER FROM UHPCO PRESIDENT
Dear Friends and Colleagues,
First and foremost I want to tell you how grateful I am that you allowed me to
serve as the President of UHPCO this year. It has been my pleasure.
I want to take just a moment of your time to share my hospice beginning.
Years ago, I had two small children, my daughter who was 9 years old at the
time, and my son, who was 7. My son had been sick for a couple weeks with
no relief and I knew in my heart of hearts that there was something serious.
Except, there wasn’t much of a conversation. The physician, with a resident
at his side came in and said to us, “Take him home and take a lot of pictures.
Is there anything else we can do for you?” I remember saying to him, “You
can sit down and tell our son what to do when he gets a headache.”
That is the day I learned what it means to have a conversation about hospice. As I look back now, 15 years
later, and the emotions that I have juggled- hurt, denial, anger, frustration and finally, gratitude. The current
emotion I feel is tenderness for that physician. He was actually giving us a gift by telling us that day, to go
home and love our family. He wasn’t being heartless, he was being human. Our family, our entire family
changed and appreciated life more. The blessings that have resulted are too numerous to count.
What opened up a life journey for me brought me to today’s opportunity to see some of the greatest people
in this state as they care for those heroes who are completing their own journey. Being the president of
UHPCO 2018 has given me the opportunity to be privy to YOUR insight, YOUR hopes and dreams as to
where you would like to see changes and enhancements in hospice for the people here in Utah who are
living with a disease that enables them to choose hospice as a plan of treatment.
is
Every time that each of you are at the bedside of a patient, you are providing proof of life. Every time that you
are giving that order to certify them for hospice care, doing an intake call, or volunteering, playing music,
giving a massage, scheduling a visit, whatever your role in hospice may be, YOU are affirming to them that
they matter in this life. Everyone needs that, even you and I need that.
One thing that we can all be sure of is change, and many voices are stronger than one. Let your voice be
heard! Get involved in your local coalition and know what bills are being changed, or looked at. If you want
to be involved on the state level, please contact us anytime. We hold a monthly meeting and you can call in
if you are not in the Salt Lake City area.
Take a lot of pictures! Love your family! Make the memories!
Stephanie Puffer
Utah Hospice and Palliative Care Organization President
801-360-1053
KEYNOTE SPEAKERS
Presenting: It Takes Focus
Kristen Cox
EXECUTIVE DIRECTOR, UT GOMB
Kristen Cox is the executive director of the Utah Governor’s Office of Management and
Budget (GOMB). Appointed to the position by Governor Herbert in 2012, she has worked
diligently to integrate operational excellence with the state’s management and budgeting
practices. The mission of GOMB is to create more value for every tax dollar invested. Under
Kris’ leadership, Utah improved government performance by more than 27 percent prior
to January 2017, exceeding the 25 percent goal set by Governor Herbert. The work to
improve government is never over and Utah’s state agencies continue to set new targets in
an effort to continually improve performance. Prior to her time at GOMB, Kris served as the
executive director of the Department of Workforce Services (DWS). Kris led the DWS effort
to reduce eligibility costs by nearly 40 percent while simultaneously improving quality for the
customer. This occurred during a time of significant caseload growth of almost 60 percent
due to the 2008 economic recession. Kris has also worked as the Secretary of the Maryland
Department of Disabilities, was appointed to a position with the Department of Education
by President George W. Bush and held numerous positions with the National Federation of
the Blind. She ran as the Republican candidate for lieutenant governor of Maryland during
the 2006 general election. In December 2016, Kris was selected as one of Governing
Magazine’s public officials of the year. She has also been honored by the Utah Community
Foundation as an Enlightened 50 (2016), Utah Business Magazine as one of the 30 Women
to Watch (2012) and by Days of 47 with the Pioneers of Progress Award for Business and
Enterprise (2012). Kris received her Bachelor of Science in Educational Psychology from
Brigham Young University. She served an LDS mission in Brazil and treasures any op-
portunity to speak Portuguese. Kris is an avid reader and loves being active. Kris and her
family love the outdoors, especially hiking Utah’s mountains and trails. Her greatest outdoor
adventures have been skydiving, paragliding, snow and water skiing, and hiking the Grand
Canyon rim to rim. Kris recently co-authored the book “Stop Decorating the Fish.” The book
is a business fable that teaches an important lesson about how to affect positive change in
the workplace. The authors analyze how organizations can overlook the core issue when
trying to solve problems. At the age of 11, Kris began to lose her vision due to a rare genetic
eye disorder. All of Kris’ proceeds from the book will benefit the National Federation of the
Blind.
Presenting: Yoga Break / Yoga To
Cope With Compassion Fatigue
Yael Calhoun
MA, MS, ERYT
Yael Calhoun, MA, MS, ERYT is a long-time educator and author, with a strong back-
ground in education and teaching yoga as a tool to deal with trauma, stress, depres-
sion, anxiety and compassion fatigue. She is a writer/series editor of over a dozen
books and has developed books, DVDs/CDs, and training manuals/cds/dvds on
yoga, including yoga for trauma, compassion fatigue, special needs, children, seniors,
caregivers, classrooms, and cancer survivors. Yael has presented both nationally and
internationally on the topic. Yael’s education includes an undergraduate degree from
Brown University, a Master’s of Arts in Education from SCSU, and a Master’s of Sci-
ence from University of Rhode Island. In addition, Yael is an experienced certified yoga
instructor (ERYT) through Yoga Alliance and trained in Trauma Sensitive Yoga through
the Trauma Center, Trauma Justice Institute.
SPEAKERS
Presenting: Coverage Issues/Clinical Review
Sandy Decker Part 1 & 2 Plus bonus Q&A session
RN, BSN, CGS Administrators
Sandy Decker is the Senior Provider Education Consultant with the Provider Outreach and Education team at CGS. She
was
has worked in the home health and hospice nursing fields the majority of her nursing career. Sandy has been a Medical
Reviewer with both Medical Review and Appeals at CGS before her current educator position. Sandy has presented at
both national and state conferences for both hospice and home health, in addition to many state conferences. She has
a
received her RN and BSN degrees, her marketing degree and business management degree. Sandy has also been a
paralegal and business analyst in both Iowa and North Carolina.
Presenting: Cannabidiol and Palliative Care
Hubris or Balm of Gilead –
Discussion a Discussion of the Hype and the Hyperbole
Gary Garner, MD, RPh., FAAHPM,
Utah Valley Palliative Care Medical Director
Gary M. Garner has been working in the Hospice and Palliative Care field for the past 15 years. He is board certified
in Hospice and Palliative Medicine and Family Medicine. His graduate degrees in Medicine and Pharmacy are from the
University of Utah. Gary loves teaching about medication management and palliative care. He also enjoys working with a
variety of patients from those in the ER to those with advanced diseases of Alzheimer’s and Cancer. He enjoys seeing
patients in their place of residence and providing palliative care consultations. Dr. Garner currently serves as Medical
Director with Utah Valley Palliative Care.
Co-Presenting: Rules, Regulations and your
Tracy Ruiz Volunteer Program
Director of Volunteer Services, Horizon Home Health and Hospice
Tracy has been the Director of Volunteer Services for Horizon Home Health & Hospice since 2006. She has over 20+
years of administrative, HR, eldercare and management experience. She has been an active participant with the UHPCO
Volunteer Coordinator committee for many years and currently sits on the UHPCO Board as the treasurer.
Co-Presenting: Rules, Regulations and your
Linda Eggleston Volunteer Program
Director of Volunteer Services, IHC Hospice
Linda Eggleston has been with Intermountain Homecare & Hospice for over 19 years. She has served in the Volunteer
Coordinators position for over 3 years. She loves being a part of the interdisciplinary team model and helping the patients
and families they serve.
Presenting: 12 Dimensions of Wellness
Jaynee Poulson, MD
CEO of The Give Back Program
Dr. Poulson has a personal action plan to stop “selling something” to those that grieve including her relationship with death
and quest for happiness. Hear what she learned and how her journey taught her how to give her pain a REAL purpose
which lead to a TEDx talk in March 2018 with over 300,000 views. Dr. Poulson is the CEO of The Give Back Program,
working to produce recurring, sustainable income for non-profit organizations. She is an Authentic Strengths Advantage®
coach, master fundraiser, adjunct professor at Weber State University and mentor to women at the Utah State Prison. She
has helped pass legislation as a State Health Commissioner of the Utah PTA, has an Executive Leadership certificate from
Cornell University and is a community activist, and contributing author on women’s issues.
SPEAKERS
Presenting: Recruiting and Retaining Staff
Calvin Prestwich
Pinnacle Consulting
Calvin Prestwich is the Director of Sales and Marketing for Pinnacle Consulting. He works primarily with Home Care and
Hospice providers. Calvin is an expert of HH-CAHPS, CAHPS- Hospice surveys, Employee Satisfaction/Retention, and
many of the other products offered to Home Care Providers. When he’s not in the office, he enjoys cycling, motocross,
trail-running, hunting, serving others, and hanging out with his family and friends.
Presenting: Implementing Technology In Your
Volunteer Program
Kate Schaefer
Volunteer Coordinator, Canyon Hospice
Kate is the Director of Volunteer Services for Canyon Home Care & Hospice and serves as secretary of the UHPCO Volun-
teer Coordinator Committee. Before joining Canyon’s team, she was an Employee-Engagement and Fundraising Special-
ist, working to bring awareness and support to many Utah non-profits. She is an active volunteer in her own community
and enjoys inspiring others to help any way they can.
Presenting: The Five Invitations: Discovering What
Bretton Newman, MD Death Can Teach Us About Living Fully
Rocky Mountain Hospice Medical Director
Dr. Newman earned her medical degree from SUNY Buffalo School of Medicine in New York and completed residency
in Family Medicine at St. Mark’s Hospital in Salt Lake City. She is a member of the American Academy of Hospice and
Palliative Medicine, Utah Hospice and Palliative Care Organization, and University of Utah & St. Mark’s Family Medicine
Residency Faculty. Dr. Newman is board certified in Family Medicine as well as Hospice and Palliative Medicine. Dr. New-
man has been the hospice medical director with Rocky Mountain Hospice since 2002. She developed a love of hospice
beginning in 1998 as a hospice volunteer. Dr. Newman actively volunteered with hospice from 1998-2002 during medical
school and residency before becoming the medical director with Rocky Mountain Hospice in 2002.
Presenting: Funeral Customs - Ways To Say Goodbye
Reg Ecker Part 1 & Part 2 2-hour course
Dignity Memorial
Reg Ecker has been serving families as a funeral director since the mid 1980s. Reg is a graduate of Ricks College, now
Brigham Young University-Idaho, and the San Francisco College of Mortuary Science. He is president of Utah Hemophilia
Foundation, program advisory committee chair of the Salt Lake Community College Mortuary Science Program, former
chairperson of the Utah State Funeral Service Board and chairman of the board for Utah Federal Credit Union. Reg feels it
is very rewarding to give back and be involved in the community in which he lives and works.
Presenting: Leadership in Hospice Care & the IDG
Renee Scheidell, MD
UHPCO Medical Directors Committee Chair, Intermountain Hospice Medical Director
Dr Scheidell started in Hospice 20 years ago after her 96 -year-old grandmother was placed on Hospice. She was
impressed by the kindness and caring manifested by all of the various caregivers. It was such a blessing for her grand-
mother and her family. Renee started as a Medical Director for CNS hospice soon thereafter and has worked with
amazing people in multiple agencies over the years. She currently works for Salt Lake IHC hospice and loves the team
approach. She is always impressed by the wonderful care given, from the aide to the chaplain to the nurse. She once
had someone ask her, “So what does a doctor do in hospice?” that was when she had to actually justify her role. She is
grateful to be part of a wonderful team whose number one priority is the patient.
SPEAKERS
Co-Presenting: Coordinating end-of-life Care for
Laura Landward, LCSW Veterans
VA panel of Social Workers
Laura Landward is the oncology and hematology social worker at the Salt Lake City Veterans hospital. She began here
career there 10 years ago in Acute medicine as well as the medical intensive care unit. Prior to this employment she has
worked in hospice, home health and other area hospitals. She graduated in 2006 with a Master’s degree in Social Work
from the University of Utah. When Laura is not working she is likely to be found hiking or relaxing at her cabin.
Co-Presenting: Coordinating End-of-life Care for
Celia Pawlowich, LCSW Veterans
VA panel of Social Workers
Celia Pawlowich is a social worker with the Palliative Care team at the Salt Lake City VA Medical Center. She works with
patients and families in both inpatient and outpatient settings. Celia works with agencies in the community for outpa-
tient VA end of life facility contracts. She has been with the VAMC since June 2017. Celia graduated with a Bachelor of
Science in Social Work from Weber State University and a Master of Social Work from the University of Utah. Prior to her
current position, Celia worked as a hospice and home health social worker.
Presenting: Medicare Billing Updates from CMS
Nykesha Scales
MBA, Senior Provider Relations Representative, CGS Educator
Nykesha has worked with the Medicare Program for 16 years, with the majority of her years of service spent in the
Provider Outreach & Education Department. During her tenure with CGS, Nykesha has also served as a Congressional
Liaison, Tier II Customer Service Representative and a Compliance Analyst. Nykesha received her M.B.A. from Liberty
University, as well as a bachelor’s in Business Management from Guilford College with concentrations in Organizational Com-
munication and Human Resources. Ms. Scales’ primary responsibilities include conducting training through in-person,
teleconference and webinar events. Her primary focus is developing and delivering educational programs and learning
tools to assist Medicare-certified home health and hospice providers.
Co-Presenting: Death Doula Program
Keri Riker, BCC
Inspiration Hospice
Keri Hains Riker is a Board Certified Professional Clinical Chaplain and the Lead Chaplain at Inspiration Hospice in Murray,
UT. Keri has additional training in grief support, dementia, palliative care, suicide alertness, and pediatric ministry. She is
also a mother, composer, harpist, Martial Artist, and graduate of Wellesley College.
Co-Presenting: Death Doula Program
Matilda Lindgren
The Inn Between
Matilda Lindgren is the program director for The INN Between, a hospice for the homeless. Having experienced home-
lessness herself along with her two young children, she felt called to serve this population. Having watched her mother
care for dying family members in their home growing up, Matilda has always been drawn to end of life care. She believes
everyone deserves a death with dignity.
SPEAKERS
Presenting: The Caregiver’s Journey
Kellie Evans
Educator, Business Owner, Mentor
Kellie Evans, owner of Evans Beauty school in Lindon, Utah, has been educating students for over 30 years. She has
delighted in mentoring students in the belief system that if you are in the service of others, you will always create a better
world. Kellie and her family received news that they never expected to deal with. With two young children, a 12 year old
son, and a 10 year old daughter, they began their hospice journey. Being able to recognize the gifts along the journey has
made it that much more sweet. Sweet as a Peach. In memory of Sue Peach 2018
Co-Presenting: Dementia Panel – Tips, tricks and
Kate Nederostek how to respond and redirect
MGS, CPD, Program Director, Alzheimer’s Association
Kate has a bachelor’s degree in psychology, a master’s degree in gerontological studies and is a Certified Dementia Prac-
titioner. Kate has been working with persons with dementia for 18 years in numerous capacities. She has led a memory
care neighborhood within a nursing home in Ohio, served as the Executive Director of assisted living communities in Ohio
and Maryland, and supported approximately 20 long-term care communities in Ohio, Indiana, Illinois and Michigan as a
divisional memory care support person. As Program Director for the Alzheimer’s Association, Kate provides education and
support to individuals living with dementia, family caregivers, and professionals.
Co-Presenting: Dementia Panel – Tips, tricks and
Debbie Hall how to respond and redirect
Community Outreach Specialist, Alzheimer’s Association
Debbie Hall is a Community Outreach Specialist for the Alzheimer’s Association Utah Chapter. Her focus is working as an
educator and liaison in healthcare systems throughout the state. Debbie has a background working in several health care
settings with an emphasis in hospice administration. She also has an extensive background in non-profit management.
Debbie has a degree in Legal Studies as well as certifications in Hospice and Palliative Care and Business Management.
Co-Presenting: Dementia Panel – Tips, tricks and
Loralee Kurzius how to respond and redirect
Volunteer, Inspiration Hospice
Loralee has always been drawn to both ends of life. Being a nurturer, once her children were all in school, she jumped at
the opportunity to be involved in the world of palliative care. She has volunteered with Inspiration Hospice for over twelve
years. She has visited patients, written for the newsletter and helped train new volunteers. Her passion lies in all of that,
but especially in sitting vigil with the actively dying. She loves the sacred experiences that come from being part of that
11th Hour Program. Loralee also understands the needs of and incredible demands on caregivers. For years she was the
full-time primary caretaker for her mother who suffered physical and cognitive impairment due to recurring brain tumors.
This and her work with many dementia patients over the years led her to get creative. She developed skills and activities
individualized to each patient and their needs and abilities. She finds a special joy in bringing a bit of light into the often
dark world these people inhabit. Loralee and her husband live in West Point in a nest still humming with adult children and
six little visitors that call them Oma and Opa.
Presenting: Marijuana in Palliative Care and
Tyler Nixon Medication Management
Lifecare Specialty Pharmacist/Owner
Tyler Nixon has been serving in pharmacy for over 20 years. He attended the University of Utah and studied pharmacy grad-
uating in 1999 with his Bachelors in Science. Tyler has served in retail pharmacy, long term care, consulting and hospice
care. Tyler found a love for serving others and feeling accomplished when he was able to really make a difference in their life.
He has had several opportunities to serve as a staff pharmacist, Pharmacy Manager, PIC and now an owner. Hospice care
became near to him when he realized pharmacists work directly with the doctors and nurses to create the best care plan
for the patient. Tyler helped open and operate several long term care pharmacies before realizing that he would be more
beneficial to the community by opening up Lifecare Specialty. Lifecare Specialty has been operational for six years. He has
[When did he get thrived in the pharmaceutical area helping many patients and agencies. Tyler is an ongoing preceptor to Pharmacist Interns
his pharmacy degree? at Roseman University, The University of Utah and several schools for Pharmacy Technicians. Tyler has a love of learning
Bachelor of science isn’t
and devotes his time out of the pharmacy to attending his customers staff meetings and giving presentations on numerous
where he stopped to be
a pharmacist.] subjects involving pharmacy.SPEAKERS
Presenting: Bereavement Without Belief: A Humanist
Jared Anderson Approach to Grieving
MA, CHM, Chaplain with Envision Hospice
Jared Anderson is a Religious Humanist Chaplain who works in hospice, prison, and university settings. He is the founder
and president of the Olam Institute, a nonprofit that seeks to nurture constructive approaches to religion and religious
education. He produces a religious education podcast at www.EngagingGospelDoctrine.org and he has taught courses
on the Bible, World Religions, and the Future of Religion at UNC Chapel Hill, the University of Utah, and Westminster
College. Jared has given presentations on Humanism, the intersection of religion and human nature, and the dynamics
and possibilities of religion present and future.
Co-Presenting: Hospice Emergency Preparedness
Sharon Harder Compliance
C3 Advisors, Owner
Sharon Harder has three decades of senior management experience focused on post-acute care with significant
emphasis on home health and hospice revenue cycle management, business strategy development and compliance.
She is recognized as a leading home health and hospice compliance expert. She has served in senior leadership positions
in several large, multi-state Medicare certified home health organizations with revenues in excess of $50 Million.
Co-Presenting: Hospice Emergency Preparedness
Kevin Christensen Compliance
MEP
Kevin Christensen is employed by the Bear River Health Department and serves as the Northern Utah Regional Medical
Surge Director coordinating the Northern Utah Healthcare Coalition. Kevin has served in this position since July 2014. He
is also a member of the Utah Region One Incident Support Team. Kevin first began teaching during his career in law en-
forcement. He received his instructor’s certificate from the Utah Police Officer and Standards Training facility. He instructed
at the Bridgerland Police Academy from 1998 – 2004. Besides speaking and presenting numerous times in his church
affiliation, he has also instructed many sessions for the local health department and the Box Elder County Medical Reserve
Corps. Nationally, Kevin has presented at the National Medical Reserve Corp conference as both a plenary speaker and in
individual sessions. He has also presented at the National Healthcare Coalition Preparedness Conference.
Presenting: Don’t Let Technology Block Your
Arlene Maxim, RN Compassion
Post-acute
Home Health Compliance Expert
Arlene is a frequently sought after speaker in all areas of patient care quality, analysis, and administrative functions in the
post-acute healthcare world. She is a Board Member and Vice President for the Association for Homecare/Hospice
Coding and Compliance out of Gaithersburg, MD.
Presenting: Compassion: The Deep Well Answer to
Vicki Pond, BCC Community Caring
Primary Children’s Hospital
Vicki Pond started her healthcare career in the Public Education department of Intermountain Donor Services, and recently
retired as the Hospital Chaplain at Primary Children’s Hospital. She has served as a hospice chaplain at 3 companies, as
well as a grief group facilitator, research assistant and Advisory Board member of Caring Connections at the University of
Utah. Her professional interests include the power of listening and presence, complicated grief, pediatric oncology, and
redefining compassion fatigue as Compassion Satisfaction. Most of all, she values the personal interactions with col-
leagues, staff, patients and families of all ages and backgrounds, which have made the last 10 years an incredible journey
of daily ‘once-in-a-lifetime’, never-to-be-forgotten experiences.SPEAKERS
Presenting: PEPPERs and PUFs and Rules, Oh, My!
Beth Noyce
RN, BSJMC, COS-C, UHPCO Executive Director
Beth is a registered nurse with a bachelor of science degree in journalism and mass communication from the University
of Utah and is the Executive Director of both the UHPCO and UAHC. Beth Noyce provides education and consulting ser-
vices to hospice and home health agencies drawing on her 30 years experience, varied leadership roles and patient-care
hospice and home health experience. Beth is an industry expert who teaches clinicians and other hospice professionals,
and wants all of Utah to understand hospice and home health benefits and services.
Presenting: Self Care: Taking Care of Your
Charles Hamilton Volunteers
Volunteer Coordinator, Brighton Home Health and Hospice
Charles Hamilton is currently the Volunteer Coordinator for Brighton Home Health and Hospice. He started work in hos-
pice as a volunteer. Brighton recognized his love for end of life care and hired him to grow their volunteer program. Four
years later he has over 70 active volunteers. He has implemented an 11th Hour/ Vigil program and many other volunteer
headed programs. He served as the Volunteer Chair for the UHPCO Volunteer committee for the past 2 years. Charles has
also started training as a Chaplain and Grief Counselor.
Presenting: Reportable Deaths and Completing
Erik Christensen, MD Death Certificates
Medical Examiner
Erik Christensen received his Bachelor’s degree from Brigham Young University and his medical degree from the Univer-
sity of Virginia School of Medicine. He spent ten years in the Army where he received internship training in Pediatrics and
residency training in Anatomic and Clinical Pathology. While in the Army, he served as a flight surgeon and general medical
officer as well as Chief of Primary Care and director of autopsy and blood banking at various posts. Since leaving the
Army, he received fellowship training in forensic pathology in Richmond, Virginia and has worked full-time as a forensic pa-
thologist in Virginia, South Carolina and Utah. He was appointed Chief Medical Examiner for the state of Utah in July 2016.
He is board certified in Anatomic, Clinical and Forensic Pathology and is a fellow of the National Association of Medical
Examiners and the American Academy of Forensic Sciences.
Co-Presenting: Hospice Survey Update
Kelly Criddle, RN
State Survey Manager
Kelly has been a Registered Nurse for 26 years with hospital, home health and psych experience. He has a Certificate
from the State of Utah and the University of Utah as a Certified Public Manager. He has been with the Utah Department of
Health for past 24 years and is the manager over Survey section for the past 20 years.
Co-Presenting: Hospice Survey Update
Dacie Golightly
RN, BSN, State Survey Hospice Lead
Dacie Golightly, BSN, RN, earned her ADN in 2012 and BSN in 2013 from Weber State University. She has 12 years of
healthcare experience, six of which she has spent as a nurse. Her healthcare experience includes home health, ICU, LTC,
and ALF. She has worked at the Utah Department of Health, Health Facility and Certification (HFLC) for the past five years
as a surveyor. In 2017, she assumed the role as supervisor and in October 2018 she became the Hospice Lead.SPEAKERS
Co-Presenting: Utilization of Music in Hospice
Pam Laurel Tristan
Archbold Wright-Feighery Adair
RN, CCM CMP CM-TH
Talia Bonnie Mary
Stivender Edwards NortonTHANK YOU TO OUR SPONSORS!
Please support our sponsors. Their participation helps keep the cost of our
conference reasonable.
Please add Connected Home Living here, based on a special agreement.
Text
TextTHANK YOU TO OUR VENDORS!
Please remember to visit each vendor’s booth and obtain initials on you vendor signature card to have
a chance to win a grand prize or one of 20 door prizes from our fabulous vendors. Place your signature
card in the drawing box at the registration table before the final Keynote speaker on Wednesday.
Autumn Leaves
Media LLC
Carepoint
The Power of Group Purchasing
Mary’s Traveling TreasuresNOTES
Visit us online at utahhospice.org
Wifi Access:
Network: lhm_conf
Password: lhmiller
(all lower case)
NASW has approved 11 CEUs and we have requested
————————————————
requested
11 more
——— CMEs that
——- are pending.
You should receive an evaluation within a week after the conclusion of the
convention via the email you used to register.
Within a week after the event, via the email used to register.
Attendees will receive an evaluation —————-
by email. Once the
evaluation is completed a certificate with credits earned will be
emailed to you. For questions please contact:
UHPCO Executive Director Beth Noyce
utahhospice.org@gmail.com / 801-487-8242You can also read
