2018 ESTATE AGENTS TRUST ACCOUNTS INFORMATION SESSION - FNB Learning Centre, Sandton 12 April 2018

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2018 ESTATE AGENTS TRUST ACCOUNTS INFORMATION SESSION - FNB Learning Centre, Sandton 12 April 2018
2018 ESTATE AGENTS TRUST
    ACCOUNTS INFORMATION
    SESSION
    FNB Learning Centre, Sandton
    12 April 2018

1
2018 ESTATE AGENTS TRUST ACCOUNTS INFORMATION SESSION - FNB Learning Centre, Sandton 12 April 2018
2018 ESTATE AGENTS
   TRUST ACCOUNTS
     INFORMATION
        SESSION
Presented by:

THOMAS MAKUPO CA(SA), RA
Audit Compliance Manager
Estate Agency Affairs Board

12 April 2018
2018 ESTATE AGENTS TRUST ACCOUNTS INFORMATION SESSION - FNB Learning Centre, Sandton 12 April 2018
WHAT WILL BE COVERED IN THIS INFORMATION SESSION

 Important definitions
 Scope of audits for estate agents
 Auditors reporting responsibilities
 Specific focus areas during an audit of estate agents
 MyEAAB Auditors Portal
 Consequences of late audit report submissions
 Consequences of audit findings in submitted audit reports
 Winding up of estate agency business
 IRBA inspection findings on audits of trust accounts
 Statistics on submitted audit reports and contraventions
2018 ESTATE AGENTS TRUST ACCOUNTS INFORMATION SESSION - FNB Learning Centre, Sandton 12 April 2018
IMPORTANT DEFINITIONS

Definition of estate agent
An estate agent means any person (or entity) who (which) for the acquisition of
gain carries the following business on the instructions of or on behalf of any
other person (or entity):

i.     Sells or purchases or publicly exhibits for sale immovable property or
       negotiates in connection therewith or canvasses or undertakes or offers to
       canvass a seller or purchaser;

ii.    Lets or hires or publicly exhibits for hire immovable property or negotiates
       in connection therewith or canvasses or undertakes or offers to canvass a
       lessee or lessor;

iii.   Collects or receives any moneys payable on account of a lease of
       immovable property
2018 ESTATE AGENTS TRUST ACCOUNTS INFORMATION SESSION - FNB Learning Centre, Sandton 12 April 2018
IMPORTANT DEFINITIONS Cont’d

Definition of an estate agent (Cont’d):
iv.   Includes any person who is employed by an attorney;
v.    But excludes an attorney who, on his own account or as a partner in a firm
      of attorneys, (or an articled clerk) who performs estate agent activities
      mentioned above:
        a.   In the course of; and
        b.   In the name of;
        c.   From the premises of such attorney.

Managing Agents and Independent contractors also falls within the definition.

NB: An estate agent also has to register with certain other organisations.
2018 ESTATE AGENTS TRUST ACCOUNTS INFORMATION SESSION - FNB Learning Centre, Sandton 12 April 2018
IMPORTANT DEFINITIONS Cont’d

Definition of trust money
Trust money means:
a.   Money or other property entrusted to an estate agent in his or her capacity
     as an estate agent;

b.   Money collected or received by an estate agent and payable in respect of or
     on account of estate agent activities as defined

c.   Any other moneys, including insurance premiums, collected or received by
     an estate agent and payable in respect of any immovable property.
2018 ESTATE AGENTS TRUST ACCOUNTS INFORMATION SESSION - FNB Learning Centre, Sandton 12 April 2018
SCOPE OF AUDITS FOR ESTATE AGENTS
Section 29(a) of EAAA
Every estate agent shall keep such accounting records as are necessary, fairly to
reflect and explain the state of affairs:
 of all monies received or expended, including monies deposited to the trust
  account or interest-bearing account;
 of all assets and liabilities; and
 of all financial transactions and the financial position of the business.

Section 29(b) of EAAA
Such accounting records referred to in 29(a) must be audited by an auditor….

Section 32(5) of EAAA
EAAB may, on good cause, at any time order any estate agent by notice in
writing to submit to EAAB within a period stated in such notice, but not less
than 30 days, an audited statement fully setting out the state of affairs in
respect of the matters referred to in section 29(a)
2018 ESTATE AGENTS TRUST ACCOUNTS INFORMATION SESSION - FNB Learning Centre, Sandton 12 April 2018
AUDITORS REPORTING RESPONSIBILITIES

Section 29(b) of EAAA
…must be audited by an auditor within four months after the final date of the
financial year of the estate agent.

Section 32(4) of EAAA
Any auditor who does an audit, shall forthwith after completing such audit,
transmit to EAAB a report in the form from time to time determined by the
EAAB, in regard to his findings, and a copy thereof to the relevant estate agent.

The format of the auditor’s report is available on the IRBA website.
2018 ESTATE AGENTS TRUST ACCOUNTS INFORMATION SESSION - FNB Learning Centre, Sandton 12 April 2018
STRUCTURE OF THE AUDITOR’S REPORT

INTRODUCTION OF THE REPORT

The introduction includes the following information:

 An engagement was completed on the trust accounting records; the
  conclusion and any instances of non-compliance are reported under
  section A of the report.

 An audit of the financial statements was conducted in accordance with
  ISAs. The following information relating to the audit is stated:

    • The date of the auditor’s report.

    • The type of audit opinion expressed.

    • Financial reporting framework applied.

 Auditor’s and estate agent’s responsibilities in terms of the trust
  accounting records.
2018 ESTATE AGENTS TRUST ACCOUNTS INFORMATION SESSION - FNB Learning Centre, Sandton 12 April 2018
STRUCTURE OF THE AUDITOR’S REPORT Cont’d
SECTION A
Section A of the report includes:
 A summary of work performed by the auditor regarding sections 32(1),
   32(2), 32(3)(a)-(c).

 A conclusion that the trust accounting records were maintained in
  compliance with above sections.

 If applicable, contraventions are described per section of the Act.

SECTION B
Section B of the report includes the auditor’s procedures and findings relating
to additional compliance requirements applicable to the estate agent:
 Fidelity Fund Certificates (FFC)
 Registration with FIC and the requirements of section 28 of FICA

It also includes a statement whether Reportable Irregularities have been
reported.
STRUCTURE OF THE AUDITOR’S REPORT Cont’d

SECTION C
Section C of the report includes information extracted from accounting
records:
 Disclosure of interest earned

 Interest received agreed to IT3b certificates
SPECIFIC FOCUS AREAS DURING ESTATE AGENTS AUDITS

SECTION 32(1)
Estate agents are obliged to open and keep at least one trust account, properly
designated with the bank as a trust account opened in terms of section 32(1).

Designation e.g.: ABC trust accounts in terms of section 32(1) of the EAA Act, 112 of
1976

SECTION 32(2)
Estate agents are permitted to open separate savings or interest-bearing
accounts when trust monies received will not immediately be required for any
particular purpose.

Such accounts must contain reference to S32(2).

Designation e.g.: ABC trust accounts in terms of section 32(2) of the EAA Act, 112 of
1976
SPECIFIC FOCUS AREAS DURING ESTATE AGENTS AUDITS

SECTION 32(3)
Every estate agent shall -
a) keep separate accounting records of all monies
    • deposited in the trust account
    • Invested in any savings or other interest-bearing account

b) balance these books and records at intervals of not more than one
   month, and cause them to be audited.

c)   administer the accounts in the prescribed manner.
SPECIFIC FOCUS AREAS DURING ESTATE AGENTS AUDITS

SECTION 32(2)(e)
Estate agents must retain trust monies in the trust account until they either:
 become lawfully entitled to that money; or
 are lawfully instructed to release such trust money.

Trust monies are sacrosanct as they are not the property of the estate agent
but the property of another party. Trust monies must always be fully
protected.
SPECIFIC FOCUS AREAS DURING ESTATE AGENTS AUDITS

SECTION 26
To act as an estate agent a valid FFC is required.

For estate agents registered as:
 a company this applies to every director.

 a close corporation this applies to every member who is competent and
  entitled to run the business and manage the corporation.
SPECIFIC FOCUS AREAS DURING ESTATE AGENTS AUDITS

Sections 32(2)(c) and (d)
In practice the estate agent must pay 50% of the interest earned on trust
money to the Estate Agents Fidelity Fund (EAFF).
• Unless an express written mandate indicates how the interest should be
   dealt with.

Regulation 9.2 of the Code of Conduct for Estate Agents – require disclosure to
the parties that the interest will accrue in favour of the EAFF in the absence of
a express written mandate.

A prior arrangement should always be made with the bank to debit bank
charges in respect of the trust bank account directly to the business bank
account and not to the trust account. (refer to case law)
SPECIFIC FOCUS AREAS DURING ESTATE AGENTS AUDITS

Financial Intelligence Centre (FIC) Responsibilities
Schedule I of the FIC Act (FICA)
Estate agents are listed in as accountable institutions.

Schedule II of the FICA
The EAAB is a supervisory body who supervises estate agent’s compliance
with the provisions of FICA.

Duties of estate agents:
Register as an accountable institution.
Establish and verify the identity of clients, based on the risk-based approach.
Report: cash transactions above prescribed limit; suspicious or unusual
transactions; terrorist property reports
SPECIFIC FOCUS AREAS DURING ESTATE AGENTS AUDITS

FIC Responsibilities
Duties of estate agents cont’d:
Keep record of clients and transactions.
Develop, document, maintain and implement a Risk Management and
Compliance Programme (RMCP).
Train staff to enable them to comply with the FICA.
Have a compliance function or appoint a person responsible for ensuring
compliance with FICA and the RMCP.

Duties of the auditor:
As part of the auditor’s report submitted to the EAAB, confirm that:
The estate agent is registered with the FIC as an accountable institution.
The estate agent reported cash transactions above the prescribed limit to
FIC.
SPECIFIC FOCUS AREAS DURING ESTATE AGENTS AUDITS

Debt Collectors Act (DCA) Responsibilities
The definition of a debt collector includes the functions of an estate agent
when arrear rent or levies are collected.

The Council for Debt Collectors (the Council) confirmed the following:
a. The estate agent will be allowed to use their trust bank accounts opened in
   terms of the EAAA to register with the Council.

b. The Council will accept the auditor’s report that is issued to the EAAB as
   compliance with section 20 of the DCA.

c. The DCA requirement to pay over the interest earned on the trust bank
   account to the Council will not be enforced.
MYEAAB AUDITORS PORTAL
MYEAAB AUDITORS PORTAL Cont’d
           Cont’d
MYEAAB AUDITORS PORTAL Cont’d
MYEAAB AUDITORS PORTAL Cont’d
MYEAAB AUDITORS PORTAL Cont’d
MYEAAB AUDITORS PORTAL Cont’d
MYEAAB AUDITORS PORTAL Cont’d
MYEAAB AUDITORS PORTAL Cont’d
MYEAAB AUDITORS PORTAL Cont’d
CONSEQUENCES OF LATE AUDIT REPORT SUBMISSIONS

 In terms of section 27 and section 16(4) the estate agent will automatically
  be disqualified and the FFC will be withdrawn

 Options available to the estate agent:
   • Make a section 27 application for reinstatement by:
      o Admitting non-compliance and indicating willingness to pay a
        penalty/fine; or
      o Contesting non-compliance and requesting to appear before a
        Disciplinary Committee to make representations

    • Deregister and wind up the estate agency business
CONSEQUENCES OF LATE AUDIT REPORT SUBMISSIONS

 Documents required for reinstatement if set conditions are met:
  • Submission of outstanding audit report

   • Audited financial statements/ Confirmation of turnover

   • Affidavit from principal:
       Reasons for non-compliance;
       Reasons why it should be considered in the interest of justice to
         issue an FFC
       History and experience in the estate agency industry
CONSEQUENCES OF AUDIT FINDINGS IN SUBMITTED AUDIT REPORTS

 Types of findings that are being reported:
  Section 32 contraventions; FIC contraventions; modified opinions on the
    financial statements; and other administrative findings

 Consequences of Section 32 and FIC Contraventions
  The estate agent’s principal will be requested to respond within 30 days.

  A legal case is opened for each contravention.

  After considering the response a decision is made whether to proceed with
   a disciplinary hearing by an independent Disciplinary Committee.

  Sanctions range from:
    Withdrawal of FFC;
    Fine of up to R25 000 per charge;
    Reprimand
CONSEQUENCES OF AUDIT FINDINGS IN SUBMITTED AUDIT REPORTS

 Audit Opinions – Adverse, Qualified or Disclaimer
  The principal of the estate agent is requested to provide the financial
   statements within 30 days.

  The basis for modified opinion is analysed in conjunction with auditors
   comments.

  If the basis for modified opinion indicates possible contravention of the
   EAAA and FIC, particularly section 29(a); the matter will follow the same
   process described on the previous slide.

 Other administrative audit findings
    Year-end selected by auditor does not match what is on EAAB’s records
    New trust accounts audited but not on EAAB’s records
    Trust accounts closed but EAAB not notified
    Trust accounts on EAAB’s records not known by the bank or firm
    Estate Agency type selected by auditor does not match what is on EAAB’s
     records
WINDING UP OF ESTATE AGENCY BUSINESS

Section 32(7)
Circumstances when winding up the estate agent's trust, savings or other
interest-bearing accounts are required:
 The EAAB did not issue an FFC to the estate agent

 The EAAB withdrew an FFC issued to the estate agent

 The estate agent ceases to act as such

 The estate agent becomes subject to any disqualification referred to in
  section 27,

The winding up of these accounts and paying out the amounts, should be done
in the prescribed manner, described in the slide that follows.
WINDING UP OF ESTATE AGENCY BUSINESS Cont’d
Prescribed manner of winding up an estate agency business:
1. No moneys shall be withdrawn from, or paid out of the trust accounts without
   EAAB’s consent in writing.

2. The estate agent concerned shall:
    a. Notify EAAB immediately in writing.

    b. Notify the bank immediately in writing that no moneys may be withdrawn
       or paid out without EAAB’s written consent.

    c. Furnish EAAB in writing with list of trust creditors, including amounts and
       reasons.

    d. Pay the trust creditors only with the written consent of EAAB.

    e. Be entitled to any remaining balance, after the EAAB published a notice
       inviting persons to lodge any claims within a 30 day period.

    f. Close the trust account and notify the EAAB in writing.
WINDING UP OF ESTATE AGENCY BUSINESS Cont’d

Section 32(8)
The effect of section 32(8) on an estate agent that is being liquidated, or is
insolvent or deceased (in the case of a sole proprietor are as follows:

Company or close corporation placed under liquidation
The trust bank accounts and trust accounting records of the liquidated
company or close corporation will not fall under the authority of the
liquidator.

Dissolution of a partnership
The trust bank balances can not be distributed to the individual partners on
dissolution of the partnership
WINDING UP OF ESTATE AGENCY BUSINESS Cont’d

Section 32(8)
Insolvent Sole Proprietor
The trust bank accounts and trust accounting records of the liquidated
company will not fall under the authority of the trustees.

Deceased Sole Proprietor
The trust bank accounts and trust accounting records of the liquidated
company will not fall under the authority of the executor.

The trust accounts have to be wound up in the prescribed manner as
described in the previous slides.
IRBA INESPECTION FINDINGS ON AUDITS OF TRUST ACCOUNTS

 Reportable Irregularities (Source: IRBA December 2017 Newsletter)
IRBA INESPECTION FINDINGS ON AUDITS OF TRUST ACCOUNTS

 Inspection findings (Source: IRBA 2016 Public Inspections Report )
IRBA INESPECTION FINDINGS ON AUDITS OF TRUST ACCOUNTS

 Inspection findings (Source: IRBA 2016 Public Inspections Report )
STATISTICS ON SUBMITTED AUDIT REPORTS AND CONTRAVENTIONS
STATISTICS ON SUBMITTED AUDIT REPORTS AND CONTRAVENTIONS
         583                                                                                                           871

                                                                                                                                                      656

                                  353                                                   518
 338

                                                                244               311                         334
                                           205                                                                                                  281
                                                                         136

                                                                                    2015                        2016                              2017
    2015                             2016                             2017

                        Section 32(1)       Section 32(2)                                     Section 32(3)         Reportable Irregularities

                                                                3 426

 1 895                            1 896

                                            132                              87
           9

    2015                             2016                             2017

               FIC registration         Cash transactions reporting
PROPERTY PRACTITIONERS BILL – STATUS UPDATE

 The Bill was published in the Government Gazette for public comment on
   31 March 2017

 The deadline for sending written comments to the Department of Human
   Settlements was on 18 May 2017

 Public participation meetings were held in all provinces thereafter

 The changes were incorporated in July 2017

 The Bill was approved by Cabinet in December 2017 for introduction in the
   National Assembly
ACCESS TO INFORMATION RELATING TO ESTATE AGENTS
 MyEAAB Auditors Portal
  https://www.eaab.org.za/myaudit

 IRBA Website
  https://www.irba.co.za/guidance-to-ras/industry-
  specific-guides-and-regulatory-reports/estate-agents-
  trust-account-report

 SAICA Website
  https://www.saica.co.za/Technical/Assurance/AuditofEst
  ateAgents/tabid/534/language/en-ZA/Default.aspx

 EAAB Audit Compliance Department audit@eaab.org.za
Thank you
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