2018 Guardian Scholars Program Annual Program Plan - Skyline College

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2018 Guardian Scholars Program Annual Program Plan - Skyline College
2018 Guardian Scholars Program Annual Program Plan
GSPX Guardian Scholars Program

I.A.   Program Profile: Purpose
       Describe the program(s) to be reviewed. What is the purpose of the program and
       how does it contribute to the mission of Skyline College?

       The Guardian Scholars Program’s purpose is to create a network of support that
       will meet the academic, social, emotional, and financial needs of college-bound
       students who are transitioning out of the foster care system. Due to the lack of
       familial support, historically foster youth have significantly lower degree
       attainment. Skyline College has identified foster youth as a population in need of
       extra support in the Skyline College Student Equity Plan. The creation of the
       Guardian Scholars Program was a direct response to the need of individual,
       trauma-informed case management model to support foster youth at Skyline
       College to Get in...Get through and Get Out...On Time.

I.B.   Program Planning Team
       Annual program planning is intended to be a collaborative process which
       promotes dialogue and reflection. Please identify all individuals who contributed
       to or shaped the narrative. Include names and the title or role of each person.

          • Tia Holiday, Program Services Coordinator, Guardian Scholars Program
          • Linda Allen, Retention Specialist, Guardian Scholars Program

II.A.   Analysis: Progress on Prior Program Objectives (Goals) and Activities
        Describe the progress made on previously established program objectives
        (goals) including identification of achievements or areas in which further effort is
        needed. New programs which have not yet established CPR/APP objectives
        should discuss progress on program implementation or activities.

        The Guardian Scholars Program (GSP) was developed to provide a network of
        support for current and former foster youth transitioning out of foster care. The
        program is designed to address the academic, financial, social and emotional
        development of aging out foster youth while they work towards graduation and
        transfer at Skyline College. The GSP program has dedicated staff members,
        Program Services Coordinator (PSC) and a Retention Specialist (RS).

        Recruitment & Intake
          • Through close, collaborative relationships developed with San Mateo &
              San Francisco county health and human services, Independent Living
              Program, transitional housing, probation and various foster youth serving
              agencies, the majority of our new student populations are recruited
              through direct referrals. Internally, Sparkpoint, Financial Aid, EOPs, TRiO,
              DRC and faculty referrals are referred to our department through a warm
              handoff or 1-1 introductions via email. Additionally a comprehensive list of
              self-disclosed foster youth are obtained from the Skyline College PRIE
              and Financial Aid department. For new students not referred via warm
              handoff; each student is contacted via e-mail and phone to discuss the
              Guardian Scholars Program benefits and interest in joining the program.
              Upon completion of the Guardian Scholars Program application, each new
              student is required to meet with the Retention Specialist and Program
              Services Coordinator to determine an allocation of resources and referrals
              to various campus and off-campus departments and agencies.

        Academic Development
          • Each student enrolled in the Guardian Scholars Program is required to
             complete a mid-semester progress report. Student achieve a C- or below
             in any course must meet with the Retention Specialist to determine an
             intervention plan that best suits the students and their learning style. This
             meeting generally yields a referral to the Disability Resource Center to
             enroll in the program, or alter accommodations. Additionally, students are
             walked to the Learning Center to meet with Raymon Gutierrez, TLC
             Retention Specialist, to begin tutoring in the respective subject they are
             struggling in. Students with a C or above, they are also met with the
             Retention Specialist to ensure they have the resources necessary to
             continue passing their courses.
          • Each student enrolled in the GSP program are required to meet with the
             Retention Specialist twice a semester. Ideally, within 3 weeks of the

semester beginning and directly after the return of Mid semester progress
   •   Fall 2017 the GSP program hired a student assistant to tutor students in
       math up to Math 200.

Financial Development:
   • Financial Aid: Upon receiving a student’s GSP application the GSP staff
      and a representative from Financial aid ensure their FAFSA is completed
      and all financial aid resources have been exhausted. If FAFSA is
      incomplete or gaps are determined in their financial aid packages, the
      student is referred to a 1-1 meeting (via email or phone call) with a
      financial aid representative. Students are followed up with within one week
      of the meeting to ensure all financial aid gaps have been addressed.
   • Scholarship & Textbook assistance: Since Fall 2016 the GSP program
      partnered with two organizations, Educate Tomorrow and Silicon Valley
      Children’s Fund to secure extra funding sources for foster youth enrolled
      in the Guardian Scholars Program. Additionally, since Fall 2015, the
      Guardian Scholars Program partnered with The John Burton Advocates
      for Youth to be recipients of the John Burton Book Fund.
          o Educate Tomorrow: Recipients of the Educate Tomorrow funding
             receive funding up to $2,400 in emergency funds to be disbursed to
             the student directly upon receiving a quote of services to the
             Educate Tomorrow representative. This program also awards
             course completion and good grade and stipends at the end of each
             semester. Finally, this fund awards a stipend upon degree
             completion and follows each student when they transfer to a 4-year
          o Silicon Valley Children’s Fund - YES Scholars: Recipients of the
             YES scholarship are awarded up to $5,000 (determined by part-
             time/full-time enrollment). Additionally, each student is provided
             funds to receive 1-1 tutoring in a struggling subject. Upon
             transfering to a 4-year institution, the YES scholarship follows them
             through their BA program.
          o John Burton Book Fund - Recipients of the John Burton Book Fund
             receive funding up to $250.00 per academic year, to purchase
             textbooks from the Skyline College bookstore. The John Burton
             Advocates for Youth have allotted 30 students to utilize these
             funds. Students who are not EOPs or Promise Scholars eligible are
             first to receive these funds.
   • Sparkpoint: GSP students are required to attend at least one SparkPoint
      financial coaching appointment per semester. This ensures each student
      has an opportunity to check their credit health, screen for public benefits
      and learn financial literacy before they graduate or transfer.

Social Development:
  • The Guardian Scholars Program coordinator send weekly electronic
      newsletters promoting various events across campus to encourage
      students to interact with the campus community at large. Additionally,
      since its establishment in Fall 2015 The Guardian Scholars Program has
      hosted various workshops to cultivate independent living skills, not
      typically developed during a foster youth’s time in foster care: cooking on
      a budget, developing a budget, scholarship writing, self-defense, stress
      management, hair and personal hygiene, healthy relationships, ACLU
      know your rights series, exercising on a budget and more.
  • The Guardian Scholars Program office is located in a centralized location
      in the Student Services building to ensure all GSP students have direct
      access to services such as counseling, psychological services and
      financial aid. The GSP program office has also created a sense of
      belonging at the Skyline College campuses at large, because of the
      student’s ability to interact with each other and create friendships in a safe

Emotional Development:
  • Historically, foster youth have a history of mental health issues such as
     depression, anxiety, PTSD and a range of other coexisting conditions that
     can significantly impact a foster youth success in their courses. Therefore,
     since Fall 2017 the Guardian Scholars Program has a designated
     psychological services counselor located in the health center to serve
     foster youth students in crisis. Additionally, students who disclose they
     would like additional assistance are referred to the Disability Resources
     Center to determine services that will assist them in their courses.

II.B.   Analysis: Program Environment
        Describe any recent external or internal changes impacting the program or which
        are expected to impact the program in the next year. Please include when the
        specified changes occurred or are expected to occur.

        • Internal Changes
              o Beginning Fall 2017 Due to lack of funding the Guardian Scholars
                  Program has to significantly decrease or discontinue programmatic
                  services and resources provided to GSP students. Prior to Fall 2017,
                  each GSP student was allotted 3 meal vouchers, textbook assistance
                  up to $300.00 and were provided grab and go snacks in the office
                  lounge. Currently, in Spring 2018, GSP students are alloted 1 meal
                  voucher per week, the textbook assistance has been discontinued and
                  grab and go snacks are now sparse as they are provided by
                  community donation.

        •   External Changes
               o Due to the extreme cost of living in the surrounding area, foster youth
                  students are becoming homeless due to evictions, or no stable
                  housing. Due to these extreme financial disadvantages many foster
                  youth students drop out, despite having a maximized financial aid
                  package, GSP and other campus resources. to discontinue their time
                  at Skyline College because they cannot afford to live in the area.
                  Additionally, San Mateo County has seen a significant decrease in
                  AB12 youth (extended foster care) in the county, due to their
                  placements out of county that are more affordable, such as Fresno,
                  Sonoma County or out of state.

II.C.   Analysis: Student Learning Outcomes (SLOs and PSLOs)
        (1) Instructional Programs Only: Describe what was learned from the assessment
        of course SLOs for the current and past year.
        (2) Student Service Programs Only: If PSLOs are being assessed this year (3-
        year cycle), describe what was learned. If no assessment was done because this
        is an off-cycle year, please state that this item is not applicable.


III.A. Reflection: Considering Key Findings
       Consider the previous analysis of progress achieved, program environment, and
       course-level SLOs or PSLOs (if applicable). What are the key findings and/or
       conclusions drawn? Discuss how what was learned can be used to improve the
       program's effectiveness.

      The Guardian Scholar Program PSLOs were developed as a direct response to
      the low achievement and financial aid completion rates amongst former foster
      youth up to Fall 2015. According to the 2015 Student Equity plan, foster youth
      are the lowest achieving student group in course completion, degree attainment
      and retention. Each Program Service Learning Outcome were created upon
      analyzing data collected from PRIE, Banner and students participating in the
      Guardian Scholars Program.

      PSLO 1: To address student retention, the Guardian Scholars Program (GSP
      here after) determined 80% Students enrolled in the Guardian Scholars Program
      will enroll in the subsequent semester would not only significantly improve the
      Skyline College foster youth success rate, but also begin to put foster youth
      students enrolled in GSP back on track to graduate. During the 2016/2017
      academic year, 72% of students persisted to the subsequent semester. During
      the 2017/2018 academic year, 74% of students persisted to the subsequent

      While the GSP program fell short on the 80% mark the steady increase over the
      next academic year, is a positive indicator. Upon completing research on barriers
      affecting former foster youth from enrolling in the next academic term included
      lack of stable transportation and food insecurity. The implementation of food
      vouchers and transportation assistance to students in need can be a contributing
      factor into steady increase. Additionally, each student is required to complete a
      mid-semester progress report to track their progress in their courses. This has
      allowed for early interventions including tutoring, faculty assistance and resource
      referral (i.e. Disability Resource Center), to counteract students struggling in

      PSLO 2: To address low degree attainment as outlined in the 2015 Student
      Equity Plan, the Guardian Scholars Program developed the following Program
      Service Learning Outcome -- Upon entering the program, Guardian Scholar
      Program Students will complete the requirements to graduate with a certificate,
      an associate degree and/or transfer, within four years.

      Analysis of this PSLOs cannot be completed until 2019.

PSLO 3: Maximizing financial aid packages for foster youth are crucial, as they
can impact a student’s enrollment in the following semester. The Guardian
Scholars Program has set a goal of 100% of Students enrolled in the Guardian
Scholars Program will complete the FAFSA for the upcoming academic year by
the end of Spring of the previous academic year.

   •   2017/2018 FAFSA Completion: At the completion of the 2016/2017
       academic year, 76% of students in the GSP program completed their
       FAFSA. Upon investigation of students who have failed to complete their
       FAFSA are students who have not responded to outreach efforts via
       email, text or phone call by GSP staff. Two GSP students were unable to
       submit a FAFSA due to delinquent loans and therefore, made them
       ineligible aid.
   •   2018/2019 FAFSA Completion: As of April 2018 70% of students in the
       GSP program have completed their FAFSA. Upon investigation of
       students who have failed to complete their FAFSA are students who have
       not responded to outreach efforts via email, text or phone call by GSP

III.B. Reflection: ISLOs
       If your program participated in assessment of ISLOs this year:
       (1) What are the findings and/or conclusions drawn?
       (2) Does the program intend to make any changes or investigate further based
       on the findings? If so, briefly describe what the program intends to do.

      Not applicable

IV.A. Strategy for Program Enhancement: Continuation/Modification
      Indicate whether the program is continuing implementation of the last CPR
      strategy or revising the strategy. Please describe the modifications if revisions
      are intended.

      Note: Any new strategies should be linked to Institutional Goals through creation
      of objectives in the next section. If the program has not yet participated in
      comprehensive program review, an annual or multi-year strategy can be defined
      in this item.

      • Due to the dependency of financial aid for foster youth students, it is crucial
         that the GSP program sustains a financial aid liaison to provide 1-1 financial
         aid support to apply for FAFSA, CHAFFEE grant, scholarships and assist in
         the Financial Aid appeal process. Furthermore, financial aid federal policies
         and Skyline College financial aid procedures change frequently. It is likely that
         GSP students will not receive aid if changes are not related to the GSP staff
         in a timely manner. Foster youth are required to provide verification of Foster
         youth status, however due to the complexities of the individual student’s
         circumstances this verification requirement can be difficult to fulfill. The
         Financial aid liaison should remain knowledgeable and sensitive to these
         complexities to determine the best form of verification without causing
         unnecessary delay or re-traumatizing the student disclosing their personal
         circumstances. It should be standard practice to include the GSP staff on
         obtaining verification if it becomes a burden upon the student to obtain
      • Historically GSP has not focused on targeted career readiness. With the
         introduction of Meta Majors and Guided Pathways student will students
         automatically receive career development. Guardian Scholars Program would
         like to build on the experiences in Guided Pathways and Meta Majors by
         providing additional career readiness support in collaboration with Nova Job
         Center, SparkPoint Career Center and WorkForce Development.
      • Historically, GSP has been a tight-knit community with high participation, over
         the last academic year, large participation of scheduled events has
         significantly dropped. While the exact reason has not been determined,
         students have expressed interest in doing more community service oriented
         events. During the 2018/2019 academic year, the GSP program will identify a
         series of community service events for students to participate in.
      • Currently the Retention Specialist provides an introduction email of GSP
         students in their courses with a variety of reasons they can contact her,
         should they need support with a GSP student in their course. An electronic
         mid-semester progress report is sent to each professor to complete on behalf
         of each student. This process has yielded a total of 142 responses in two
         semesters. These responses do not include email received directly to the

Retention Specialist or paper Mid Semester Progress Reports provided to the
    students from TRiO and EOPS. Overall, this process is extremely effective
    because it assists GSP staff understand where students are in each class
    and addresses barriers early in the semester that can affect the student
    academically and financially. Furthermore, it has created an effective
    feedback loop between GSP staff and faculty on strategies to assist foster
    youth in their classrooms. This process provides transparency between GSP
    students, GSP staff, faculty.
•   While there are many programs at Skyline College that provide laptops (DRC,
    EOPs, TRiO), due to the limited quantity each program has, many times
    foster youth students who enroll after the semester begins are unable to
    secure laptop loaners. Therefore, GSP would like to exploring funding
    opportunities to obtain 10-15 Chromebook to loan to students should campus
    resources are unable to support their request.
•   GSP students have enrolled into the program without proper identification.
    While at Skyline College they can use their school ID, many times foster
    youth students are required to provide documentation such as residency,
    foster youth verification, social security numbers, etc. to complete the
    enrollment process. Delays in the enrollment and financial aid awarding
    process has been delayed due to not having proper identification to obtaining
    the above documents. Therefore, the GSP program would like to explore
    options for foster youth students who are not eligible for extended foster care
    to receive identification at a discounted cost or explore emergency funding
    options to provide funding to obtain California identification.

IV.B. Strategy for Program Enhancement: Action Plan and Resource Requests
      Based on the most recent CPR and any desired modifications, develop an
      annual action plan with related resource requests. No narrative response will be
      entered in this section, but the objectives you create will be printed automatically
      in the APP report under this item.

      (1) To begin, click on PLANNING at the top of the page, then CREATE A NEW
      OBJECTIVE. To view previously created objectives, click PLANNING at the top
      of the page, then VIEW MY OBJECTIVE.
      (2) IMPORTANT! Make sure to associate each objective to this standard in the
      APP. Need help? Contact the PRIE Office for further instructions. Institutional


        Associated Objectives

           560-Career Readiness
           626-Provide uninterrupted programmatic resources
           559-GSP attain proper identifcation

           Budget and Objectives of Guardian Scholars Program

Objectives of Guardian Scholars Program
                                                    Planning Year: 2018-2019
Planning Year: 2018-2019
Unit Code            Planning Unit                                                                   Unit Manager
2335GSPX00           Guardian Scholars Program                                                         Holiday, Tia
  Objective Status: New/In Progress
            559      GSP attain proper identification

                     GSP program will explore options for foster youth students who are not eligible for extended
                     foster care to receive identification at a discounted cost or apply for grants to provide
            560      Career Readiness

                     Guardian Scholars Program would like to build on the experiences in Guided Pathways and
                     Meta Majors by providing additional career readiness support in collaboration with Nova Job
                     Center, SparkPoint Career Center and WorkForce Development.

            626      Provide uninterrupted programmatic resources
                     Allocate uninterrupted programmatic services to students participating in the Guardian
                     Scholars Program in the 2018/2019 academic year. Resources include: transportation
                     assistance (parking permit or clipper card), textbook vouchers, meal vouchers (3 per week)

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