MARKETING TRENDS 2019 B2B - Allfacebook Marketing

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MARKETING TRENDS 2019 B2B - Allfacebook Marketing
2019 B2B
MARKETING TRENDS

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MARKETING TRENDS 2019 B2B - Allfacebook Marketing
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Start With Who

                 2
MARKETING TRENDS 2019 B2B - Allfacebook Marketing
Most Marketing Today Is
Not Customer-Centric

       3 %              of buyers say
                    advertising is relevant
                           to them

                                Source: Infolinks study on “banner blindness”   3
MARKETING TRENDS 2019 B2B - Allfacebook Marketing
Actual Customer-Centric Marketing Is
Radically Individualistic

                             Source: Netflix Blog On “Artwork Personalization”   4
MARKETING TRENDS 2019 B2B - Allfacebook Marketing
That Means Every Little Detail Is
Driven By Insights
                                                     ROMANTIC

                                                      COMEDIC

                               Source: Netflix Blog On “Artwork Personalization”   5
MARKETING TRENDS 2019 B2B - Allfacebook Marketing
The First Step Towards Netflix
Starts With Insights-Driven Personas

   WEBSITE DEMOGRAPHICS                                 TRENDING CONTENT
                          Artificial Intelligence

                            Machine Learning

                                       Malware

                                       Phishing

                               Security Hacker

                            Risk Management

                                                    0       400          1000   1400
                                                            Engagement

                                                                                       6
MARKETING TRENDS 2019 B2B - Allfacebook Marketing
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First To Mind

                7
MARKETING TRENDS 2019 B2B - Allfacebook Marketing
Being First To Market Doesn’t Matter

                 Altair 8800     Apple

                               Source: 22 Immutable Laws of Marketing   8
MARKETING TRENDS 2019 B2B - Allfacebook Marketing
What Matters Is Being First To Mind
       Relationship Between Market Share and Awareness

                       60%

                       40%
        Market Share

                       20%

                       0%
                             0%   10%   20%     30%   40%           50%
                                         Awareness
                                                       Source: American Marketing Association Study,   9
                                                       “How Brand Awareness Aids Profitability”
MARKETING TRENDS 2019 B2B - Allfacebook Marketing
If You Can’t Be First To Mind,
Invent A New Category

                   Lindbergh     Earheart

                                   Source: 22 Immutable Laws of Marketing   10
Use Our “First To Mind” Matrix
To Find Opportunities
                      High
                      100%
                                         Future of
                                         Mobility
                                        Emerging                        Strong
                                       Awareness                       Awareness

                Engagement
                                     Shared             Self
                                    Mobility           Driving
                                                        Car
   Automotive
                                           Fuel Cell             Connectivity
                                             No                          Weak
                                          Awareness                    Awareness
                                                                                Hybrid
                             Low
                             0%
                                   Low                                              High
                                   0%                                               100%
                                                            Reach
                                                                                           11
3
The Originality
Delusion

                  12
Marketers Are Obsessed With Newness

                                NEVER BEEN
                               DONE BEFORE
                  NEVER BEEN                  NEVER BEEN
                 DONE BEFORE                 DONE BEFORE

           NEVER BEEN                                NEVER BEEN
          DONE BEFORE                               DONE BEFORE

                        CREATIVE
           NEVER BEEN
                         BRIEF                       NEVER BEEN
          DONE BEFORE                               DONE BEFORE

                  NEVER BEEN                  NEVER BEEN
                 DONE BEFORE                 DONE BEFORE
                                NEVER BEEN
                               DONE BEFORE

                                                                  13
But New Isn’t What Sells

                                                                                                                           only

                                                                                                                 1 in 5
                                                                                                    new ad campaigns
    2009                                                                                        outperform old campaigns

 Source: The Branding Journal, ”What To Learn From Tropicana’s Redesign Failure”
                                                                                   Source: The Drum, “Why Research Shows You’re Better Off With Your Existing Ad Campaign”   14
What Sells Is Relevance + Familiarity

      What Do CXOs Want From
        Thought Leadership?

                                                                         2x
RELEVANCE            63%

ORIGINALITY    34%

                           Source: LinkedIn + Edelman Research, “How Thought Leadership Impacts B2B Demand Generation”   15
Don’t Sell “Original,” Sell “MAYA”

              MOST ADVANCED, YET ACCEPTABLE

                                  Source: Raymond Loewy, “MAYA Principle”   16
Invest In Tactics That Replicate
Across Industries, Markets, And Years
Invest In Tactics That Replicate
Across Industries, Markets, And Years
4
Media
Value Investing

                  19
Individual Contributors (ICs)
Are An Undervalued Audience

                            24%
                          Of Impressions Reach
                         Individual Contributors

                                          Source: LinkedIn Campaign Manger   20
This Ignored Audience
Influences Buying Decisions Today

                        55     %

              Of Current Tech Buyers Are ICs

                                               Source: LinkedIn / Tech Target research   21
And ICs Will Be Making The
Buying Decision Tomorrow

                 3yrs
    Tech IC                  Tech Manager

                 3yrs
   Deal Begins                Deal Ends
                                      Source: LinkedIn Career data   22
So Broaden Your Investing Horizon
And Target Beyond The C-Suite

                                    23
5
You Are Where
You Advertise

                24
Which Ad Looks
More Expensive?
And Yet, Most Media Buyers Want
The Cheapest Inventory Possible
However, studies show that Premium
Inventory is more Cost Effective

                                Source: Newsworks & GroupM UK 2018
So Are Your Ads Reassuringly Expensive,
Or Worryingly Cheap?
LinkedIn is the most Trusted Social Platform

                                          29
6
The War On Brand

                   30
Brand Marketers Are
Losing The Budget Battle

         53%               28%

         2007                     2016

                           Source: IPA Study, Marketing Effectiveness In The Digital Era   31
Direct Response Wins In The Short-Run,
But Brand Wins In The Long-Run
                               The Conflict Between Long and Short-Term Metrics
                   70%

                   60%

                   50%
                                                                                               Market Share Effects
                   40%
% Reporting Very
  Large Effects    30%

                   20%
                                                                                                    Activation Effects

                   10%

                    0%
                         0—6           7 — 18                      19 — 30                                  > 30

                                        Campaign Duration in Months
                                                            Source: IPA Study, Marketing Effectiveness In The Digital Era   32
Synchronize Brand And Demand
To Drive Exceptional Performance
Conversion Rate

      1.5%
                                                        1.2%

      1.0%

      0.5%
                                       0.3%
                       0.2%

      0.0%
                  Acquisition Only   Brand Only   Brand & Acquisition

                                                          Source: LinkedIn Internal research 2018
                                                                                                    33
7
THE CLICK-THROUGH
CONSPIRACY

                    34
The Entire Digital Marketing Industry
Still Runs On Clicks
         Most Commonly Used Metrics
         Cost per Acquisition                                                   20%
         Cost per Click                                                    19%
         CPCV (cost per completed view)                                    19%

         Clickthrough rate (CTR)                                      18%

         Cost per Engagement (CPE)               14%
         Viewability               6%
         None             4%

                                          Source: Xaxis, 2018 Outcomes: Driven Media Survey, Senior Marketers
Smart Marketers Have Long Argued That
Clicks Don’t Correlate With Success
      Ad Recall                                Brand Awareness                                         Purchase Intent

                  Source: Nielsen BrandEffect meta – analysis of 478 online global campaigns that ran between Oct 2014 – April 2015
We Have A More Extreme Opinion –
Optimizing For Clicks Will Kill Your Brand

   Bad            Bad                Bad
 Creative       Audiences         Frequency
Bad Creative:
Clickbait Is Bad For Your Brand

 5 Tips To Being A Better Manager
  CLICK
Bad Audiences:
Robots Are Bad For Your Brand

                                1
Bad Frequency:
          Low Frequency Is Bad For Your Brand
                                                                                        32.5

                                                                                                            180%

                                                                                                            135%
BRAND RECALL

                                                                         20.8

                                                                                 16.2                       90%
                                                          15.9   15.4
                                                   14.2                                        17.6

                                                                                                      CTR
                                           13.3                                                             45%
                                    12.8
                         11.6
                                                                          14.9
                                                                                                             0%
                                                   12.6   11.6   11.9              12.0
                                    11.3
                6.2                        9.0                                                              -45%
                              7.0
               5.2
                                                                                                            -90%
                     1    2           3     4       5      6      7        8       9      10+                      1   2       3          4    5      6       7        8           9

                                                    FREQUENCY                                                                             FREQUENCY

                                       Awareness                        Intent                                             CTR Decrease               CPC Increase

                                                                                                                                                                              40
                                                                                                                                                            Source: Nielsen
Instead, Let’s Track Impressions + SOV

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Great.
 How Can I Act
On These Trends?
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1   Build dynamic personas using 1st party data.

2   Be first to mind among potential buyers.

3   Develop familiar franchises to breakthrough.

4   Reach undervalued audience segments.
5   Reach those audiences in premium contexts.

    Combine Brand and Lead Gen campaigns to achieve
6   optimal results

7   Focus on real Business KPI’s that drive your business
Danke!
    Shankho Mukherjee
    Agency Lead DACH
    sm@linkedin.com
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