Talent and Leadership Development Program Guide 2019

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Talent and Leadership Development Program Guide 2019
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

                          2019
                 Talent and Leadership
                 Development Program
                         Guide

                                                       1
Talent and Leadership Development Program Guide 2019
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

INTRODUCTION

 VICE-CHANCELLOR’S MESSAGE

 Dear colleagues,
 Western Sydney University is committed to fostering
 a dynamic and innovative culture. At the heart of our
 culture is our people. We believe strongly in supporting
 our staff to develop their skills, knowledge and careers
 for their personal growth and for the advancement of the
 University and Western Sydney region.
 I am pleased to introduce the 2019 Talent and Leadership
 Development Guide which provides a range of activities
 for organisational and career development.
 I strongly encourage you to challenge yourself and your
 colleagues to engage with our development and training
 programs and consider how your career may thrive in
 2019.
 Professor Barney Glover AO
 Vice-Chancellor and President
 Western Sydney University

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

WELCOME                         to the 2019 Talent and Leadership Development
                                                               Program Guide

Western Sydney University is committed            You will be familiar with some of our more        In collaboration with the Research
to providing a range of development               successful programs including the Inspire         Development and Learning Transformations
opportunities to help staff secure success in     Leadership Program to support professional        portfolios there are now many opportunities
their roles and careers by strengthening their    and academic leaders to motivate and              for academic staff to broaden and strengthen
skills, knowledge, experience and capabilities.   inspire others; Academic Mentoring enabling       their careers including fellowships, awards
                                                  early to mid-career academics to engage in        and research grants as well as professional
This year’s program offers a diverse suite        mentoring conversations with members of           networking and skills-based programs
of job-relevant, practical and skills-based       the professoriate; and Professional Mentoring     including the Foundation of University
workshops, online learning, discussion forums     which focuses on career development               Learning and Teaching and Early to Mid-
and career development opportunities. Our         conversations for professional staff at all       Career Networks.
core programs support capacity building in        levels.
leadership and management, organisational                                                           Talent and Leadership Development also
knowledge, career development, diversity,         Our programs are regularly reviewed and           provides an internal consultancy service
well-being, and University systems. In 2019,      refreshed to better support and equip             for team building, strategic and operational
we will focus on building staff capability in     supervisors and managers such as via the new      planning, career planning and development,
the following areas to support the University’s   Critical Management Conversations program         coaching and online learning for staff.
Securing Success 2018-2020 Strategic Plan:        which replaces the Foundational Leadership
                                                  and Management Program. The Work                  Visit westernsydney.edu.au/tld for more
                                                  Planning and Career Development process           information on our services and programs.
                                                  provides a range of mechanisms to ensure          You can enrol in our programs through
                                                  supervisors have the support and skills to have   MyCareer Online (Staff Online).
                                                  quality conversations about careers and work
                                                  performance, and that staff have career and
                                                  development plans in place.

      BUILDING                                                                                                               SUPPORTING
                                     ENABLING A                                              PROMOTING HIGH
      A QUALITY                                                    FOSTERING                                                  ACADEMIC
                                    DYNAMIC AND                                               PERFORMANCE
      STUDENT-                                                   DIVERSITY AND                                              CAREERS AND
                                     INNOVATIVE                                              AND CAPABILITY
   CENTRED SERVICE                                                 INCLUSION                                                DEVELOPMENT
                                       CULTURE                                                DEVELOPMENT
       CULTURE                                                                                                                PATHWAYS

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

Contents
This booklet provides you with information about Talent and Leadership
Development (TLD) and the range of professional and organisational
development programs and consultancy services available. Details on how to
enrol, learning objectives, dates and locations are available in MyCareer Online,
accessed via Staff Online. In this booklet:

SECTION 1: ABOUT TALENT AND LEADERSHIP DEVELOPMENT (TLD)
‘CREATING A DYNAMIC AND INNOVATIVE CULTURE FOR ORGANISATIONAL AND PROFESSIONAL DEVELOPMENT’    6
≥≥Who We Are and What We Do                                                                    6
≥≥Talent and Leadership Development Strategic Focus 2019                                       7
≥≥MyVoice Staff Engagement Survey                                                              8
≥≥Learning and Development Opportunities and Pathways                                          9
≥≥Leadership and Management Development Strategy                                              13
≥≥Critical Management Conversation                                                            14
≥≥The Capability Framework                                                                    15
≥≥The Inspire Leadership Program                                                              15
≥≥Online Learning for Staff at Western Sydney University                                      16
≥≥Work Planning and Career Development Conversations                                          16
≥≥Information for New Staff                                                                   17
≥≥Information for New Academic Staff                                                          17
≥≥Career Development Opportunities: Recognising and Rewarding Excellence                      18
SECTION 2: LEARNING AND DEVELOPMENT PROGRAMS                                                  20
≥≥Leadership and Management Development                                                       20
≥≥Career Development                                                                          23
≥≥Organisational Knowledge and Policies                                                       26
≥≥Diversity and Wellbeing                                                                     28
≥≥University Systems                                                                          29
≥≥Networks and Forums                                                                         31
SECTION 3: ACCESS AND INFORMATION                                                             32
≥≥How to Register and Venue Directions                                                        32
≥≥Cancellation Policy                                                                         32
≥≥The Venue                                                                                   32
≥≥Travelling By Car                                                                           32
≥≥Penrith Shuttle Bus                                                                         32
≥≥Program Index                                                                               34

Western Sydney University
Locked Bag 1797
Penrith NSW 2751 Australia

Talent & Leadership Development
Building AA Frogmore House
Werrington North

02 9678 7493
westernsydney.edu.au/tld

January 2019

© Western Sydney University 2019
ABN 53 014 069 881
CRICOS Provider No: 00917K

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

TALENT & LEADERSHIP
DEVELOPMENT TEAM
      Kathy Adam-Cross   Leone Cripps         Renae Dean         Veronica De Paoli
      Program            Senior Consultant    Project Officer,   Manager, Major
      Coordinator                             Major Projects     Projects

     Marina Girgis       Kay Hempsall         Phillip Marler     Ted Webber
     Project Officer     Associate Director   Consultant         Consultant
                                                                 Blended Learning

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

SECTION 1:
About Talent & Leadership Development (TLD)
‘Fostering a dynamic and innovative culture at Western’

WHO ARE WE AND WHAT DO WE DO                      TALENT & LEADERSHIP DEVELOPMENT
Talent and Leadership Development (TLD)           January – June 2019
provides a range of professional and              Frogmore House, Building AA,
organisational development programs and           Penrith Campus (Werrington North)
services.
                                                  Phone:    9678 7493
Western’s new people strategy – Our People
Securing Success – will inform the work           Fax:      9678 7474
that TLD does from 2019 onwards. Our
People Securing Success recognises the            Email:    tld@westernsydney.edu.au
importance of building the capacity, skills and
                                                  Web:      westernsydney.edu.au/tld
professionalism of our people to contribute to
the achievement of the University’s strategic
goals and priorities.                             Note: in June 2019 it is expected that the
                                                  Office of Human Resources will be relocating
TLD provides a suite of learning                  to the Hawkesbury Campus – contact details
and development options that build                will be updated mid-year
organisational knowledge, management
and leadership capabilities, professional
capabilities and team development and
performance.

TLD also offers consultancy services for
Schools and Divisional Units in planning,
team development, coaching, implementing
change processes and online learning for
staff. TLD coordinates training by various
units and provides advice and support
in the development and implementation
of organisational and staff development
initiatives.

For further information contact one of
our Talent and Leadership Development
Consultants.

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

Talent & Leadership Development Strategic
Focus 2019
Western’s new strategy, Our People Securing Success 2018 – 2021, identifies five strategic
themes, which align to the University’s goal to Create a Dynamic and Innovative Culture to enhance
organisational and individual development and performance.
The performance, dedication, professionalism, innovation and capabilities of our people are all critical to
our success as a University.

Talent & Leadership Development will support the University to achieve its goals through the
implementation of Our People Securing Success strategies:

  ≥≥ foster a culture that is both dynamic and innovative;
  ≥≥ cultivate empowering leaders at all levels;
  ≥≥ ensure access to the support and development we need to consistently do our best work;
  ≥≥ build improved mechanisms for recognition, reward and career development; and
  ≥≥ consolidate the reputation of the University as an employer of choice.

         OUR PEOPLE SECURING SUCCESS
         AIMS TO PROVIDE OUR ACADEMIC
                                                                                                          V AT I V E
                                                                                               INNO
         AND PROFESSIONAL STAFF WITH
         OPPORTUNITIES TO DEVELOP
                                                                                           I C                          CU
                                                                                                                               LT
                                                                                      AM            U N I C AT I
         REWARDING CAREERS THAT FULFIL
         THEIR POTENTIAL AND CULTIVATE                                            N              MM              O                  U
         AN INCLUSIVE, DIVERSE, DYNAMIC                                                     CO                         N
                                                               DY

                                                                                                                                    RE
         AND INNOVATIVE CULTURE THAT
         SECURES SUCCESS FOR WESTERN
                                                                                       2. CULTIVATE               3. ATTRACT &
                                                                                                                                    CO

                                                                                       EMPOWERING                RETAIN PEOPLE
                                                                                        LEADERSHIP               WITH A SHARED
                                                               L E B R AT I O N

                                                                                                                                        LLA

                                                                                                                    PURPOSE
              SUPPORTED BY FIVE PILLARS
              ≥ Enhance Organisational Culture
                                                                                                                                        B O R AT I O

                                                                                                       1. ENHANCE
                & Performance
                                                                                                     ORGANISATIONAL
              ≥ Cultivate Empowering Leadership                                                         CULTURE &
                                                                                                      PERFORMANCE
              ≥ Attract and Retain People with
                a Shared Purpose
                                                                    CE

              ≥ Develop Careers                                                        5. RECOGNISE &             4. DEVELOP
                                                                                                                                        N

              ≥ Recognise and Reward Our People                                         REWARD OUR                 CAREERS
                                                                                           PEOPLE

         POTENTIAL
                                                                 DY

                                                                                                                                        E

                                                                                  N             CO                                  U
                                                                                                                                    R

                                                                                      AM             O P E R AT I O N           T
                                                                                           IC                                UL
         UNLIMITED.                                                                             INNO                     C
                                                                                                          V AT I V E
         westernsydney.edu.au                                                                                                                          5

To download a copy of the strategy westernsydney.edu.au/peoplestrategy
For more information please email: ourpeople@westernsydney.edu.au

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

                                                                                                             MyVoice

MyVoice Staff Engagement Survey
MyVoice is an imperative measure of what’s important to the staff culture.
Outcomes of our critical measures point to the development options for our programs and
networks.

Over the past three surveys (2012, 2015 and 2018)   CROSS-UNIT COOPERATION
the MyVoice results have highlighted common key     ≥≥What strategies/actions can we put in place to improve/enhance communication and
areas for improvement across the University.          cooperation across units?
These areas of concern were identified as the
key focus areas for the Collaborative Discussion
                                                    WELLNESS AND WORKLOAD
                                                    ≥≥What actions can we take to better manage workloads?
Sessions and questions were formulated to better
understand why these areas have scored so low       ≥≥What strategies/actions can we put in place to increase workplace wellness?
over the past three surveys.
                                                    CHANGE AND INNOVATION/ PROCESSES/ ENTREPRENEURSHIP
The key areas for improvement identified in         ≥≥What can/should we do to manage change more effectively?
the survey, and addressed in the collaborative
                                                    ≥≥What specific actions can we put in place to improve processes?
discussion sessions are listed on the right.
                                                    ≥≥What can we do to enhance ‘entrepreneurship’ at Western?
Work groups have been established in all work
areas and action plans created. Each group          LEADERSHIP
will report regularly on their progress towards     ≥≥What actions can our executive leaders put in place to better engage with staff?
their action plan and a combined report will        ≥≥What is your preferred form/frequency of communication with senior leaders?
be provided to the Executive each month.
Organisational actions will intersect with the
                                                    CAREER OPPORTUNITIES
implementation of Our People Securing Success
                                                    ≥≥What career development opportunities would you like to have access to that will
2018-2021.
                                                      advance your career at Western?
For more information please visit: westernsdyney.   For more information please visit: westernsydney.edu.au/myvoice
edu.au/myvoice

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

  LEARNING AND
  DEVELOPMENT AT
  WESTERN SYDNEY –
  PATHWAYS
  At Western Sydney University we are
  committed to the professional and
  career development of our people.
  TLD learnign options are aligned to the
  University’s Strategy, Securing Success:
  2018-2020, Capability Frameworks, the
  Professional Development Policy and
  other relevant policies. The 2019 Talent
  and Leadership Development Program
  is provided by the TLD team supported
  by internal and external partners. All
  programs align to Goal 6: A dynamic
  and innovative culture that secures
  success. To assist staff to plan and
  map their development, three Learning
  and Development Pathways that align
  with TLD programs are outlined on the
  following pages:

  ≥≥ Administrative Development
     Pathways
  ≥≥ Technical Officer Development
     Pathways
  ≥≥ Leadership and Management
     Development Pathways

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

Administrative Development Pathways
                          Engaging with people – Building trust – Strengthening relationships – Increasing self awareness

           NEW                                    NEW                             EXPERIENCED                            SENIOR
         STARTERS                            ADMINISTRATORS                      ADMINISTRATORS                      ADMINISTRATORS

  FACE-TO-FACE                            FACE-TO-FACE                        FACE-TO-FACE                        FACE-TO-FACE
  SESSIONS:                               SESSIONS:                           SESSIONS:                           SESSIONS:
  ≥≥ Orientation for New                  ≥≥Meetings and Minutes              ≥≥Writing with Clarity              ≥≥Inspire Leadership
     Staff 1                              ≥≥Complaints Handling               ≥≥Presentation Skills                 Program
  ≥≥ Customer Service                     ≥≥Tools for Personal                ≥≥Recruiting the Right              ≥≥Writing to Persuade
     & Professional                         Productivity                        Person: Behavioural               ≥≥The Psychology of
     Communication                                                              Interviewing4                       Influence
                                          ≥≥Information Systems
  ONLINE CURRICULUM:                        [job specific] EG:                ≥≥Working with Emotional            ≥≥Recruiting the Right
                                          ≥≥Squiz Matrix Edit Plus              Intelligence                        Person: Behavioural
  ≥≥ Orientation for New
                                                                              ≥≥Writing to Persuade                 Interviewing4
     Employees
                                          ONLINE CURRICULUM:                                                      ≥≥Tools for Personal
  ≥≥ Privacy at WSU   2                                                       ≥≥The Psychology of
                                          ≥≥Information Systems                 Influence                           Productivity
  ≥≥ WHS (allocated                         [job specific] EG:
                                                                              ≥≥eLAMP: emerging                   ≥≥Working with Emotional
     modules)2
                                          ≥≥Oracle Financials (3                leaders & managers                  Intelligence
  ≥≥ EO Online2                             modules)                            program                           ONLINE CURRICULUM:
  ≥≥ Getting Started with                 ≥≥iProcurement (3                   ≥≥Tools for Personal
     MyCareer Online1                       modules)                                                              ≥≥Inducting your Staff
                                                                                Productivity
  ≥≥ Introduction to Work                                                                                         ≥≥Leading Change
                                                                              ≥≥Managing Yourself
     Planning & Career                                                                                            ≥≥Recruitment Panel Chair
                                                                                Through Change
     Development1                                                                                                   Essentials
  ≥≥ TRIM Records                                                             ONLINE CURRICULUM:
                                                                                                                  ≥≥Lynda.com – leadership
     Management1                                                              ≥≥Leading Change                      and management
                                                                              ≥≥Inducting your Staff                options
                                                                              ≥≥Lynda.com – leadership
                                                                                and management
                                                                                options

  ALL STAFF
  Mandatory online programs with a requirement for regular review (on commencement and then every 2–3 years):
  ≥≥Privacy at WSU2
  ≥≥WHS (allocated modules)2
  ≥≥Equal Opportunity2

1 Required program
2 R
   eview required every 2–3
                                                                              EXTENSION PROGRAMS
  years                                                                       ≥≥Certificate IV in Leadership and Management4
3 R
   equired training for                                                      ≥≥Undergraduate study (eg Bachelor of Business and
  recruitment panels                                                            Commerce)
4 P
   rogram offered through                                                    ≥≥Association for Tertiary Education Management (ATEM)
  The College. For more                                                         Programs
  information on Accredited                                                   ≥≥Australian Institute of Management (AIM) Programs
  Training please contact
                                                                              ≥≥LH Martin Institute Leadership Development Programs
  The College at
  rto@westernsydney.edu.au                                                    ≥≥Public Sector Management Program
                                                                              ≥≥GSM Executive Programs
                                                                              ≥≥AIM Executive Program

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

Technical Development Pathways
                       Engaging with people – Building trust – Strengthening relationships – Increasing self awareness

           NEW                                 NEW                                EXPERIENCED                            SENIOR
         STARTERS                           TECHNICIANS                           TECHNICIANS                          TECHNICIANS

  FACE-TO-FACE                         FACE-TO-FACE                          FACE-TO-FACE                         FACE-TO-FACE
  SESSIONS:                            SESSIONS:                             SESSIONS:                            SESSIONS:
  ≥≥ Orientation for New               ≥≥Complaints Handling                 ≥≥Writing with Clarity               ≥≥Inspire Leadership
     Staff 1                           ≥≥Tools for Personal                  ≥≥Critical Management                  Program
  ≥≥ Customer Service                    Productivity                          Conversations                      ≥≥Writing to Persuade
     & Professional                    ≥≥First Aid Training                  ≥≥Recruiting the Right               ≥≥Meetings and Minutes
     Communication                                                             Person: Behavioural                ≥≥The Psychology of
                                       ONLINE CURRICULUM:                      Interviewing3
  ONLINE CURRICULUM:                                                                                                Influence
                                       ≥≥Career Development for              ≥≥Presentation Skills
  ≥≥ Orientation for New                                                                                          ≥≥Tools for Personal
                                         Professional Staff
     Employees                                                               ≥≥Working with Emotional               Productivity
                                       ≥≥Emergency Warden                      Intelligence
  ≥≥ Getting Started with                                                                                         ≥≥Working with Emotional
                                         Training at WSU
     MyCareer Online1                                                        ≥≥Specialist training                  Intelligence
                                                                               to meet unit needs                 ≥≥Recruiting the Right
  ≥≥ Introduction to Work
                                                                               (eg PC2 Training,                    Person: Behavioural
     Planning & Career
                                                                               Radiation Safety                     Interviewing
     Development1
                                                                               Training, Introduction to
  ≥≥ TRIM Records                                                                                                 ≥≥Critical Management
                                                                               Research Ethics)
     Management1                                                                                                    Conversations1
                                                                             ONLINE CURRICULUM:
                                                                                                                  ONLINE CURRICULUM:
                                                                             ≥≥Handling Difficult
                                                                                                                  ≥≥Inducting your Staff
                                                                               Conversations
                                                                                                                  ≥≥Leading Change
                                                                             ≥≥Leading Change

  ALL STAFF
  Mandatory online programs with a requirement for regular review (on commencement and then every 2–3 years):
  ≥≥Privacy at WSU2
  ≥≥WHS (allocated modules)2
  ≥≥Equal Opportunity2

1 Required program
2 R
   eview required every 2–3
                                       EXTENSION PROGRAMS
  years                                ≥≥Certificate IV in Business Administration4         ≥≥Association for Tertiary Education
3 R
   equired training for               ≥≥Undergraduate study eg Bachelor of Business          Management (ATEM) Programs
  recruitment panels                     and Commerce                                       ≥≥Certificate IV in Training and Assessment4
4 P
   rogram offered through             ≥≥Certificate IV in Leadership and Management  4
                                                                                            ≥≥Universities Australia Programs
  The College. For more                ≥≥Diploma of Laboratory Technology                   ≥≥AIM Postgraduate Certificate in Professional
  information on Accredited                                                                   Management
                                       ≥≥Advanced Diploma of Laboratory Technology
  Training please contact
                                       ≥≥Postgraduate study                                 ≥≥Australian Laboratory Managers’ Association
  The College at
  rto@westernsydney.edu.au             ≥≥TechNet Australia Annual Conferences               ≥≥Annual Conferences

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

Leader / Manager Development Pathways
                        Engaging with people – Building trust – Strengthening relationships – Increasing self awareness

   ASPIRING MANAGER/                           NEW                                EXPERIENCED                            SENIOR
         LEADER                           MANAGER/ LEADER                       MANAGER/ LEADER                      MANAGER/ LEADER

  FACE-TO-FACE                          FACE-TO-FACE                           FACE-TO-FACE                        FACE-TO-FACE
  SESSIONS:                             SESSIONS:                              SESSIONS:                           SESSIONS:
  ≥≥ Writing with Clarity               ≥≥Working with Emotional               ≥≥Coaching Conversations            ≥≥360o Feedback
  ≥≥ Meetings and Minutes                 Intelligence                         ≥≥Inspire Leadership                ≥≥Coaching Conversations
  ≥≥ Presentation Skills                ≥≥Writing to Persuade                    Program                           ≥≥Executive Coaching
  ≥≥ Tools for Personal                 ≥≥Coaching Conversations               ≥≥Critical Management               ≥≥Senior Management
     Productivity                       ≥≥eLAMP: emerging                        Conversations                       Conference
  ≥≥ eLAMP: emerging                      leaders & managers                   ≥≥Mentoring Program                 ≥≥Senior Leadership
     leaders & managers                   program                              ≥≥Recruiting the Right                Strategic Workshop
     program                            ≥≥Inspire Leadership                     Person: Behavioural               ≥≥Quality Forum
                                          Program                                Interviewing4
  ONLINE CURRICULUM:                                                                                               ≥≥Custom Leadership
                                        ≥≥Critical Management                  ≥≥Writing to Persuade                 Development
  ≥≥ Conflict of Interest1                Conversations                        ≥≥The Psychology of                 ≥≥Critical Management
  ≥≥ Privacy at WSU2                    ≥≥Meetings and Minutes                   Influence                           Conversations
  ≥≥ WHS (allocated                     ≥≥Mentoring Program                    ≥≥Tools for Personal
     modules)2                                                                   Productivity                      ONLINE CURRICULUM:
                                        ≥≥Complaints Handling
  ≥≥ EO Online2                                                                                                    ≥≥Leading Change
                                        ≥≥WHS for Managers &                   ONLINE CURRICULUM:
  ≥≥ Getting Started with                 Supervisors1                                                             ≥≥Recruitment Panel Chair
     MyCareer Online1                                                          ≥≥Leading Change                      Essentials
  ≥≥ Introduction to Work               ONLINE CURRICULUM:                     ≥≥Recruitment Panel Chair           ≥≥Lynda.com – leadership
     Planning & Career                  ≥≥Inducting Your Staff                   Essentials                          and management
     Development                        ≥≥Introduction to Work                 ≥≥Lynda.com – leadership              options
  ≥≥ TRIM Records                         Planning & Career                      and management
     Management                           Development                            options

  ALL STAFF
  Mandatory online programs with a requirement for regular review (on commencement and then every 2–3 years):
  ≥≥Privacy at WSU2
  ≥≥WHS (allocated modules)2
  ≥≥Equal Opportunity2

1 Required program
2 R
   eview required every 2–3            EXTENSION PROGRAMS
  years                                 ≥≥Certificate IV in Leadership and Management4        ≥≥Australian Institute of Management (AIM)
3 R
   equired training for                ≥≥Undergraduate study (eg Bachelor of Business          Programs
  recruitment panels                      and Commerce)                                       ≥≥LH Martin Institute Leadership Development
4 P
   rogram offered through              ≥≥Institute of Public Administration NSW (IPPA)         Programs
  The College. For more                   Programs                                            ≥≥Public Sector Management Program
  information on Accredited             ≥≥Association for Tertiary Education                  ≥≥GSM Executive Programs
  Training please contact                 Management (ATEM) Programs
  The College at                                                                              ≥≥AIM Executive Programs
  rto@westernsydney.edu.au

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

LEADERSHIP AND MANAGEMENT                        ELAMP – EMERGING LEADERS &                         CRITICAL MANAGEMENT
DEVELOPMENT STRATEGY                             MANAGERS PROGRAM                                   CONVERSATIONS
The University recognises the talents of its     The Emerging Leaders and Managers Program          Critical Management Conversations is a new
people and is highly committed to developing     (eLAMP) is designed for new and aspiring           program that replaces the Foundational
the capabilities, skills and confidence of its   tertiary education managers to develop their       Leadership and Management Program*;
managers and supervisors at all levels.          skills, knowledge and capacities to lead and       This program is designed to provide
                                                 manage effectively in the rapidly changing         the opportunities for skill development
At Western Sydney University, leaders and        tertiary education environment. Outcomes           and content knowledge in a supportive
managers are expected to demonstrate the         include:                                           environment.
following values and behaviours:
                                                 ≥≥An understanding of the breadth and              Critical Management Conversations
≥≥Have high ethical and professional               depth of the tertiary education landscape        recognises that Managers and Supervisors
  standards                                        in the Australian, New Zealand and global        have an important responsibility as people
≥≥Be transparent, accountable and                  contexts;                                        managers and to do this they need to:
  responsible for their actions                  ≥≥An understanding of the complex internal
                                                                                                    ≥≥ensure staff are aware of, work within,
≥≥Commit to the mission and values of the          and external drivers influencing the sector
                                                                                                      and support the implementation of
  University                                       and how to respond appropriately to them;
                                                                                                      the guidelines established by relevant
≥≥Work with the people and teams to meet         ≥≥An insight into the different roles and styles     legislation, University policies, procedures
  standards and goals for high performance         leaders and managers need to adopt to be           and the Staff Agreements;
                                                   successful in their roles;
≥≥Engage with our people and the community                                                          ≥≥be aligned to the University’s strategic
                                                 ≥≥A grasp of the nuances of policy and learn         goals, values, and Code of Conduct; and
≥≥Engender a culture of service dedicated to
                                                   how it aligns with strategic intention and
  meeting the needs of our students, clients                                                        ≥≥apply the appropriate guidelines and
                                                   how it influences the development of
  and stakeholders.                                                                                   standards for developing staff and
                                                   organisational culture: and
                                                                                                      managing performance.
Leadership and Management Development            ≥≥Greater understanding of institutional
programs are underpinned by a capability                                                            Research indicates that up to 70% of
                                                   challenges through case studies and online
framework that reflects the essential skills,                                                       professional learning occurs on the job and in
                                                   discussions.
attributes and behaviours expected of                                                               no small part emerges from conversations and
Western Sydney University leaders and            eLAMP comprises four online study modules          interactions we have with work colleagues.
managers. These include:                         with a suggested study commitment of               This program provides critical content
                                                 approximately 30 hours over 8 – 9 weeks per        knowledge online so it can be accessed when
≥≥Demonstration of the Western Sydney            module. The online learning is supplemented        required rather than having to wait for a
  University Values                              by short face-to-face and Zoom sessions            program to be scheduled. A series of 2 hour
≥≥Results achievement and personal drive         during the module, and each module                 face-to-face sessions will focus on discussions
                                                 is completed by a one-day integration              about critical management issues that we all
≥≥Student engagement and service
                                                 workshop.                                          face in a supportive peer-to-peer learning
≥≥Communication and influence                                                                       environment.
≥≥Productive working relationships               Module 1: Managing and Developing Yourself
                                                 – focuses on knowing the self well before          Critical Management Conversations provides
≥≥Problem solving, analytical and strategic
                                                 considering managing others.                       a curriculum of selected core face-to-face and
  thinking
                                                                                                    online learning, supported by regular shorter
≥≥Professional and technical excellence          Module 2: Managing and Developing Others           opportunities to discuss critical issues in a
Leadership and Management Development            – focuses on inter-personal intelligence           supportive environment to assist all managers
is broad ranging and includes the Senior         and the specifics of transitioning into a          and leaders to be successful in their roles.
Management Conference, the Quality Forum,        management role.
Inspire Leadership Program, Academic and                                                            New Managers and Supervisors should
                                                 Module 3: Managing and Developing                  complete the required components of the
Professional Mentoring Programs, Critical
                                                 the Business – firmly situates business            program during the first 18 months in their
Management Conversations, numerous
                                                 development within the tertiary education          role.
networking forums, seminars, short study
                                                 management environment and includes
programs, specialised consulting and
                                                 sections on thinking and working strategically     Critical Management Conversations is
coaching.
                                                 and sustaining tertiary education institutions.    designed as a practical launch pad for
Professional coaching for senior leaders is                                                         supervisors and managers (including
                                                 Module 4: Understanding the Tertiary               academic managers) to the suite of
offered via a network of Western Sydney
                                                 Education Landscape. This is the most              Leadership programs provided across the
University approved external providers on a
                                                 theoretical module of the program. It covers       University. This program directly supports the
fee for service basis. For more information
                                                 the history and evolution of Australian            University’s Securing Success strategic goal
about individual and small group coaching
                                                 tertiary education and policy processes            6.4 – Develop staff capabilities in key impact
please contact TLD at:
                                                 and outcomes. It explores the increasing           areas of the University’s strategic plan.
tld@westernsydney.edu.au
                                                 importance of management and the
                                                 marketplace, policy settings, institutional        * Any elements of Foundational Leadership and
                                                 governance, funding, internationalisation,          Management Program completed in the last 5
                                                 institutional and sector diversity, and             years will be counted towards completion of
                                                 globalisation.                                      Critical Management Conversations. Experienced
                                                                                                     managers and supervisors are encouraged to
                                                 Successful completion of the four modules           refresh their learning at least every 3 years.
                                                 provides a pathway into a postgraduate
                                                 award. This for-credit option provides
                                                 entry into any LH Martin Institute Graduate
                                                 Certificate (GC) course with advanced
                                                 standing for 25 credit points, which is half of
                                                 the 50 credit point GC.

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2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

Critical Management Conversations
               ≥≥Coaching Conversations (1 day)
               ≥≥Developing High Performing Teams (1 day)
FACE TO FACE
CURRICULUM

               ≥≥Prevent Things Going ‘Pear –Shaped’ (1 day)
               ≥≥Managing Performance and Achievement (1 day)
               ≥≥WHS for Managers and Supervisors (3/4 day)
               ≥≥Critical Management Conversations (2 hrs monthly) – discussions re critical management issues such as: managing difficult
                 situations; work planning & career development review; leading change; outcomes-based management; managing up; motivating
                 others; time management paradox; managing risk; critical thinking; working with complexity; good governance

               ≥≥Introduction to Work Planning and Career Development
               ≥≥HR Responsibilities for Managers and Supervisors (new)
               ≥≥Preventing and Responding to Adverse Behaviours (new)
               ≥≥Flexible Work at WSU
CURRICULUM

               ≥≥Management Accounting at WSU (new)
  ONLINE

               ≥≥Financial Operations at WSU (new)
               ≥≥Risk Management at WSU (under development)
               ≥≥Preventing Fraud and Corruption (under development)
               ≥≥Procurement at WSU
               ≥≥Conflict of Interest
               ≥≥Inducting Your Staff

               FACE-TO-FACE OPTIONS                              ONLINE LEARNING OPTIONS
               ≥≥Organisational Storytelling                     ≥≥Developing Your Leadership Philosophy
               ≥≥Appreciating Diversity Using DiSC               ≥≥Thought Leadership
CURRICULUM
 EXTENSION

               ≥≥eLAMP – emerging leaders and managers           ≥≥Leading with Emotional Intelligence
                 program                                         ≥≥Cultivating a Growth Mindset
               ≥≥Inspire Leadership Program                      ≥≥Improving your Conflict Competence
               ≥≥Mentoring Program (Academic or Professional)    ≥≥Decision Making Strategies
                                                                 ≥≥Coaching and Developing Employees
                                                                 ≥≥Motivating and Engaging Employees
                                                                 ≥≥… plus many other Lynda.com options

                                                                          14
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

Capability Framework
The Capability Framework below was developed through the Our People 2015 staffing strategy. The diagram describes the core
capabilities for all staff at Western Sydney University. The Talent and Leadership Development Program aligns with the University
Core Capabilities.

During 2019, a new Western Capability Framework will be developed as part of Our People Securing Success 2018-2021 that
builds on and enhances this existing framework. Clear expectations for staff at all levels across Western will be developed
through broad consultation. The new Western Capability Framework will underpin all University functions that impact on
employee experience.

                                                             Demonstration
                                                               of Values

                                                                                                   Results,
                         Problem Solving,                                                       Achievement
                           Analytical and                                                     and Personal Drive
                         Strategic Thinking

                                                             UNIVERSITY
                                                                 CORE
                                                            CAPABILITIES –
                                                            ALL STAFF AND
                                                            MANAGEMENT
                            Productive                                                               Student
                             Working                                                               Engagement
                           Relationships                                                           and Service

                                                             Communication
                                                              and Influence

     GLOSSARY
     Work Plan:                An individual’s work plan for a period into the future, usually twelve months, sometimes up to three years.
                               Includes performance objectives and key performance measures.

     Career Development:       Describes an individual’s career aspirations and development needs and goals.

     Development Plan:         Describes goals related to an individual’s capability/skills and outlines development activities such as
                               training and coaching, in terms of specific development activities and timelines to support current and
                               future work.

     Capabilities:             Capabilities describe the skills, knowledge and behaviours required to be successful in work at various
                               levels. Capabilities are described so that appropriate training can be identified and completed.

                                                                        15
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

THE INSPIRE LEADERSHIP PROGRAM                    ≥≥Inspirational leadership: developing,           WORK PLANNING AND CAREER
                                                    motivating and empowering others for            DEVELOPMENT CONVERSATIONS
This comprehensive, blended learning
                                                    success
program explores principles and models of                                                           Western Sydney University recognises the
leadership relevant to academic and higher        ≥≥Modelling ethical and values-based              importance of career development and
education settings and applies theory to            leadership                                      planning for its staff. Regular conversations
practice. The program includes highly relevant    ≥≥Negotiating change through strategic            between supervisor and staff member inform
and informative workshops, a 360 degree             communication and influencing others            the University’s Work Planning and Career
feedback survey on leadership roles, access                                                         Development process as outlined in the Staff
                                                  ≥≥Fostering an innovative culture
to online learning resources, peer mentoring,                                                       Agreements. All ongoing staff and staff on
completion of an action learning leadership       ≥≥Inspiring the self and others                   fixed-term contracts of 12 months or more are
project and guest speakers.                       For more information go to:                       required to participate.
                                                  westernsydney.edu.au/inspire
The Inspire Leadership Program is endorsed                                                          The Work Planning and Career Development
by the Vice-Chancellor and Executive and is       ONLINE LEARNING FOR STAFF AT WESTERN              conversations are intended to provide you
fully funded by the University through Talent                                                       with the guidance, direction and support to
                                                  SYDNEY UNIVERSITY
and Leadership Development.                                                                         navigate the various career pathways and
                                                  MyCareer Online provides University staff         development opportunities at the University,
Intended for: Academic and Professional           members with the ability to access online         and to help with the planning of your work
Managers and Leaders in a supervisory role.       modules on a range of topics. New online          aligned to the Securing Success 2017-2020
                                                  courses are being developed or acquired           strategic plan.
Places in Inspire will be allocated on the        to support our blended learning programs,
basis of nomination by a senior leader (DVC,      incorporating face to face and online delivered   The Work Planning and Career Development
PVC, Dean, Deputy Dean, School Manager,           content. This includes the provision of a         process uses the MyCareer Online System
Executive Director or Director) in the            specially selected range of Lynda.com courses     to help keep your career development and
indvidual’s work area.                            and a suite of 34 Epigeum courses covering        work plans and activities on track and up to
                                                  researcher and teaching skills, all available     date. Work Planning and Career Development
Program Aim: To enhance the leadership            from MyCareer Online. The Epigeum courses         is about having ongoing discussions with
and management capabilities of Academic           are available until August 2019 and interested    your supervisor and colleagues about your
and Professional leaders to both be inspired      academic staff are encouraged to access them      portfolio activities in Teaching, Research,
by contemporary leadership models and             before this time.                                 Administration, Governance/Leadership/
practices, and to inspire others to achieve
                                                                                                    Engagement and the support and training
their aspirations and make a difference in the    When you complete an online module or             needed to help you do your job.
University and broader community.                 a face to face program it is automatically
                                                  recorded in your training record. This assists    For more information and support in
Learning Outcomes:                                with the management of your development           developing work unit plans, individual goals
≥≥Apply the Integrated Leader/Manager             plan, and you can also take advantage of          and objectives, and using MyCareer Online,
  Framework (LMF) to your leadership role         a number of online courses related to this        contact Talent and Leadership Development
≥≥Identify leadership capabilities and            process including Career Development for          at tld@westernsydney.edu.au
  strengths in self and others                    Academics and Career Development for
                                                  Professionals, as well as the new Lynda.com
≥≥Identify strategies to build positive working
                                                  courses.
  relationships
≥≥Describe the value of coaching and peer         As part of the blended learning approach,
  mentoring as a leadership development           TLD also facilitates the development and
  strategy                                        publication of online courses for access by
≥≥Plan and implement an action learning           staff members from MyCareer Online. If
  project on leadership                           you require further information on blended
                                                  learning and developing or publishing online
≥≥Identify resources to support you in
                                                  modules for specific staff requirements,
  undertaking your project
                                                  please contact Ted Webber:
Program Topics:                                   t.webber@westernsydney.edu.au
≥≥Integrating Higher Education leadership
                                                  To find out more about online courses for
  roles and behaviours
                                                  staff, go to the TLD Online Learning page at:
≥≥Leadership and Wellness                         westernsydney.edu.au/tld_courses
≥≥Coaching conversations: an effective tool
  for performance feedback

                                                                         16
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

INFORMATION FOR NEW STAFF                          INFORMATION FOR NEW ACADEMIC STAFF                 Campus Based Speed Mentoring
The face-to-face Orientation for New Staff         Foundations of University Learning and             These campus based sessions are an
provides an overview of Western Sydney             Teaching                                           opportunity for early to mid-career
University, its strategic directions, governance                                                      researchers to meet with members of the
                                                   The Foundations of University Learning and
and organisational structure, key policies,                                                           Professoriate in 10 minute intervals to discuss
                                                   Teaching (FULT) program is project-based
employment conditions, staff benefits and                                                             teaching, research, governance, engagement
                                                   and runs over one semester. It is required for
services available. This program complements                                                          and writing.
                                                   all academic full-time staff newly appointed
the induction sessions provided by your            to teaching positions at the level of Associate
School or Unit.                                                                                       For more information, go to:
                                                   Lecturer, Lecturer and Senior Lecturer, where
                                                                                                      westernsydney.edu.au/speed_mentoring
                                                   the appointment is for 12 months or longer.
Staff are also required to complete online
                                                   Staff whose letter of offer informs them of this   Early – Mid Career Academic Networks
training in a number of areas including:
                                                   requirement are contacted and provided with
                                                                                                      Various campus based Early – Mid Career
                                                   details of the next commencing program.
≥≥Orientation for New Employees                                                                       Academic networks have been scheduled
≥≥Equal Opportunity Online                         Enquiries can be directed to:                      to provide vital support for academics in
                                                   fult@westernsydney.edu.au                          developing their careers. Events involve
≥≥Getting Started with MyCareer Online
                                                                                                      guest speakers, subject matter experts and
≥≥Introduction to Work Planning and Career                                                            resources to assist with career planning and
                                                   Sessional Staff Recognition Enhancement
  Development                                                                                         development.
                                                   and Development (RED) Orientation
≥≥WHS Modules 1-4 (+5 if required)                 Program
                                                                                                      For more information, go to:
≥≥Privacy at WSU                                   This program is run early each major teaching
                                                                                                      westernsydney.edu.au/tld_courses
Supervisors new to the University are              period to help orient new sessional staff to
encouraged to undertake the following face-        learning and teaching at WSU, and helps them       Library
to-face and online courses:                        develop effective learning environments with
                                                                                                      The Library provides support and training in
                                                   their students. Participants will complete two
                                                                                                      Turnitin, I:Cite, EndNote X7 and RefWorks.
≥≥Critical Management Conversations                short online modules focused on supporting,
                                                                                                      More information is available on the Library
  (compulsory for all Supervisors and              identifying, developing and implementing
                                                                                                      website: library.westernsydney.edu.au/main/
  Managers)                                        good practice in a variety of different teaching
                                                                                                      services/training
≥≥Inducting Your Staff (online)                    and learning contexts and then attend a two-
                                                   hour face-to-face collaborative session. Staff
≥≥Getting Started with MyCareer Online for
                                                   completing the program will be paid for three
  Managers and Supervisors (online)
                                                   hours of general academic work (based on
                                                   completing at least two of the online study
Further information for New Staff                  modules and attending the two-hour face-
For information and resources to help you          to-face session). Priority will be given to new
in the first few weeks of your employment          sessional staff at WSU.
at the University, including frequently asked
questions, pay and benefits, and an Induction      Please direct Program enquiries to Sharon
Plan and Checklist, please visit the Office of     Short at s.short@westernsydney.edu.au
Human Resources website:
westernsydney.edu.au/your_employment

    RELEVANT AGREEMENTS, POLICIES AND GUIDELINES:
    Professional and Academic Staff Agreement
    westernsydney.edu.au/staffagreements

    Professional Development Policy
    policies.uws.edu.au/view.current.php?id=00136

    Professional Development – Continuing professional development guidelines
    policies.uws.edu.au/view.current.php?id=00251

    Academic Development Program (ADP) for Academic Staff Policy
    policies.uws.edu.au/view.current.php?id=00075

                                                                          17
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

CAREER DEVELOPMENT                              1. Vice-Chancellor’s Excellence Awards        3. Vice-Chancellor’s Professional
                                                                                                  Development Scholarships
OPPORTUNITIES:                                  The Vice-Chancellor’s Excellence
                                                Awards showcase the endeavours and            The Vice-Chancellor’s Professional
RECOGNISING AND                                 accomplishments of our staff and reward,      Development Scholarships Program offers
REWARDING EXCELLENCE                            recognise and encourage excellence in         up to sixteen $3000 Scholarships for staff
                                                performance and achievements.                 to attend relevant conferences or programs
An underlying goal of the University’s                                                        to further their professional or career
Securing Success 2018 -2020 Strategic Plan      There are eight award categories:             development:
is to have a ‘…dynamic and innovative culture
that secures success.’                          ≥≥Excellence in Teaching                      12 x $3000 scholarships are available for
                                                ≥≥Excellence in Professional Service          academic staff
The University’s success depends on the
dedication, professionalism, innovation and     ≥≥Excellence in Postgraduate Research
                                                                                              6 x $3000 scholarships are available for
capabilities of its staff. Western Sydney         Training and Supervision
                                                                                              sessional academic staff
University strives to recruit and retain the    ≥≥Excellence in University Engagement and
                                                                                              12 x $3000 scholarships are available for
best people using a broad range of measures,      Sustainability
                                                                                              professional staff
including different ways to recognise and       ≥≥Excellence in Leadership
reward excellence.                                                                            2 x $3000 scholarships are available for
                                                ≥≥Excellence as an Early Career Researcher    Aboriginal and Torres Strait Islander staff
The University provides the following           ≥≥The College Award for Excellence
professional and career development                                                           See the Professional Development policy
                                                ≥≥Excellence in Research (Researcher of the
opportunities for staff to broaden their                                                      policies.uws.edu.au/view.current.
                                                  Year)
skills and experience. knowledge, skills and                                                  php?id=00136
                                                Guidelines regarding these awards can be
experience.
                                                found at:                                     Or further information can be found at:
                                                westernsydney.edu.au/university_awards        westernsydney.edu.au/vcpd

                                                2. D
                                                    eputy Vice-Chancellor’s (Research &      4. Western Sydney University Staff
                                                   Development) Excellence Awards                  Postgraduate Coursework Study
                                                There are two award categories:                    Scholarships
                                                                                              The Western Sydney Postgraduate
                                                ≥≥Research Excellence through Partnership     Coursework Study Scholarships provide
                                                ≥≥Excellence in Research Interdisciplinary    support in achieving postgraduate
                                                  Team                                        qualifications in management, leadership and
                                                                                              a range of disciplines. It is one of the initiatives
                                                Guidelines regarding these awards can be
                                                                                              that Western has implemented in recent years
                                                found at:
                                                                                              to support the career development of our
                                                westernsydney.edu.au/university_awards
                                                                                              academic and professional staff.

                                                                                              The scholarships are offered annually and are
                                                                                              available to both academic and professional
                                                                                              staff. Reduced fees are offered for Western
                                                                                              Sydney University postgraduate coursework
                                                                                              degrees, with units capped at $1,000 each.

                                                                                              For further information and application
                                                                                              guidelines, please visit:
                                                                                              westernsydney.edu.au/staffpostgrad

                                                                                              5. Education Allowance and Study Leave
                                                                                              The University provides an education support
                                                                                              allowance for staff to undertake approved
                                                                                              formal award programs up to 140 hours per
                                                                                              year.

                                                                                              Further information can be found in the
                                                                                              Professional Development Policy or on the
                                                                                              TLD website: westernsydney.edu.au/tld/

                                                                      18
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

6. Academic Promotion                            7. Academic Development Program (ADP)              8. Relevant Policies and Guidelines
The University seeks to attract, retain and      The underlying principle of an academic            Academic Promotions Policy
develop very high quality staff to put into      development program is to allow academic           policies.westernsydney.edu.au/document/
effect its educational and research plans        employees to have an extended period of            view.current.php?id=325
and to achieve its goals. As part of this        time away from day-to-day work duties
commitment it seeks to encourage, by way of      to concentrate on research, scholarship,           Academic Development Program (ADP) for
promotion, those members of academic staff       collaboration and knowledge-building. ADP          Academic Staff
who demonstrate outstanding qualities in the     will generally involve working with colleagues     policies.westernsydney.edu.au/document/
performance of their responsibilities. Through   at other institutions, either overseas or within   view.current.php?id=75
promotion, the University acknowledges the       Australia
contributions made by academic staff within                                                         Education Allowance and Study Leave
the University and the wider community.          Employees may apply for a period of up to 22       policies.westernsydney.edu.au/document/
                                                 weeks in total. Employees may apply for ADP        view.current.php?id=136
There is an always-open process for              leave in only one of the following time periods.
academic promotions, with applications           Note; regardless of the option selected, only      Guidelines for Continuing Professional
accepted throughout the year. The Academic       one teaching period can be affected for the        Development
Promotions Committee will convene three          ADP leave:                                         policies.westernsydney.edu.au/view.current.
times per year to consider applications.                                                            php?id=00251
                                                    a. One block of ADP covering 22 weeks
To view the relevant policy, procedures and                                                         Professional Development Policy
                                                    b. 2
                                                        x 11 week blocks to be taken over
guidelines relating to academic promotion,                                                          policies.westernsydney.edu.au/document/
                                                        2 year period
please refer to the website:                                                                        view.current.php?id=136
                                                    c. 3 x 7 week blocks to be taken over
westernsydney.edu.au/academic_promotion
                                                        a 2 year period                             Staff Postgraduate Coursework Study
                                                 For further information refer to the website:      Scholarships
                                                 westernsydney.edu.au/adp                           westernsydney.edu.au/staffpostgrad

                                                                                                    Retreats & Conference Policies
                                                                                                    policies.westernsydney.edu.au/document/
                                                                                                    view.current.php?id=190

                                                                                                    Vice-Chancellor’s Excellence Awards Policy
                                                                                                    policies.westernsydney.edu.au/document/
                                                                                                    view.current.php?id=114

                                                                                                    Vice-Chancellor’s Professional Development
                                                                                                    Scholarships
                                                                                                    westernsydney.edu.au/vcpd

                                                                        19
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

SECTION 2:

                                                                                                          KEY
                                                                                                                     Leadership and management
                                                                                                                     development programs
                                                                                                                     Required

                                                                                                                     Job Specific

Learning and Development                                                                                             Highly Recommended

Programs                                                                                                             Online

                                                                                                                     Fee for service – minimum
                                                                                                                     numbers required to run
This section provides details of the suite of 2019 Learning
                                                                                                                     New
and Development Programs available to all staff.

TLD is committed to professional and career development
designed to enhance staff capabilities.

Leadership and Management Development
The Leadership and Management Development Program reflects the essential leadership capabilities, attributes and
behaviours a contemporary leader needs, to be effective and successful in their leadership role.

 PROGRAM NAME              INTENDED FOR            PROGRAM DESCRIPTION
 Certificate IV in         Supervisors,            Gain a nationally recognised qualification and improve and develop your ability
 Leadership and            team leaders and        to supervise and manage others.
 Management*               manager

 Coaching                  Required training       Gain skills for coaching employees to improve the effectiveness of individuals
 Conversations             for all new             and teams through discussion about performance, communicating clear
                           managers &              expectations, collaborative goal setting and problem-solving.
                           supervisors and
                           Inspire participants

 Conflict of Interest      All staff               This online module assists University staff to identify conflict of interest
                                                   situations, understand how and why a conflict of interest exists, and to provide
                                                   practical ways and means to deal with the situation.

 Critical Management       Required training       This program comprises a series of monthly two-hour sessions for managers
 Conversations             for all new             and supervisors. Sessions will address critical management issues to assist
                           managers and            all managers and supervisors to develop management practice excellence at
                           supervisors             Western. Sessions will be supplemented with online modules and identified face-
                                                   to-face learning programs.

 Developing High           Required training       Developing high performing teams will take managers through the proven
 Performing Teams          for all new             grounding principles of how to build, lead and empower an effective team,
                           managers and            and provide tools to create and sustain a team culture. The program is full
                           supervisors             of practical tips to help you build an effective team or make the necessary
                                                   changes to take an existing team to the next level and higher performance.

 Financial Operations      Required training       This short online program outlines financial responsibilities for line managers,
 at Western                for all new             and provides an introduction to essential financial knowledge and operations at
                           managers and            Western.
                           supervisors

 Flexible Work at          All managers and        Online course to assist managers & staff to better understand what flexible
 Western Sydney            supervisors             work at Western means, explore the various options available, and appreciate
 University                                        staff responsibilities as defined by Federal and State Legislation and University
                                                   policy.

 HR Responsibilities       Required training       This short online program provides essential HR information and outlines the key
 for Managers and          for all new             responsibilities for all line managers at Western.
 Supervisors               managers and
                           supervisors

 Inducting Your Staff      Managers and            Assists supervisors and managers to induct new staff. This online module
                           supervisors who         outlines the steps for introducing new staff to Western Sydney University, their
                           need to induct new      responsibilities and working at the University.
                           staff

* Program offered through The College. For more information on Accredited Training please contact The College at rto@westernsydney.edu.au

                                                                          20
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

 PROGRAM NAME           INTENDED FOR         PROGRAM DESCRIPTION
 Inspire Leadership     Academic and         Take part in a unique blended learning program to enhance your leadership
 Program                professional         and management capabilities. Complete a 360 degree survey, online modules,
                        managers and         and workshops with senior staff as guest speakers. Participate in peer
                        leaders in a         mentoring and an action learning leadership project.
                        supervisory role

 Introduction to Work   Alll staff           Gain an understanding of the University performance planning and
 Planning & Career                           development process.
 Development

 Leading Through        Managers,            Leading people through change is an essential skill required by today’s leaders.
 Change (scheduled      supervisors and      This practical workshop will cover a range of change management principles,
 on request)            project leads        strategies & techniques for leading through change effectively..

 Lynda.com courses      All staff            A specially selected range of Lynda.com courses covering many areas of
                                             leadership and management development have been made available to all
                                             University staff directly from MyCareer Online.

 Mnagement              All new managers     This short online program provides essential management accounting
 Accounting at          and supervisors      knowledge for line managers at Western.
 Western

 Managing               Required training    Provides the techniques, skills and tools that provide solutions to improving
 Performance and        for all new          performance by: Linking individual performance with team and organisation
 Achievement            managers and         goals; Providing just-in-time feedback; Using questions to bring out the best
                        supervisors          in staff; Facilitating performance improvement conversations that make a
                                             difference

 Organisational         All staff (in        This interactive workshop explores the ‘power of story’ to surface awareness
 Storytelling           particular leaders   of how our conversations impact culture. We will use this awareness to create
                        and managers)        stories to engage, persuade, influence others, & build trust. We will design
                                             ways to promote stories that enable us to meet the challenges we face.

 Preventing Fraud &     All staff            This is a short online module that will outline responsibilities for all staff
 Corruption                                  regarding preventing fraud and corruption. (Under development)

 Preventing and         Required training    This short online program will outline how to identify, prevent and
 Responding to          for all new          appropriately respond to adverse behaviours, including behaviours identified
 Adverse Behaviour      managers and         as unprofessional, bullying, harassment and abusive. This program aims to
                        supervisors          build an inclusive, diverse and empowering culture.

 Preventing Things      Required training    When leading /managing staff, situations may arise that require quick and
 going ‘Pear Shaped’    for all new          appropriate action. Not following correct procedures or policies can cause
                        managers and         more problems. This workshop provides practical information on the correct
                        supervisors          processes, who to contact for advice, and pitfalls to avoid.

 Procurement at         All staff            Learn about the procurement process at Western Sydney University by
 Western Sydney                              completing this online module.
 University

 Quality Forum          Invitation only      An annual forum hosted by the Vice-Chancellor and Executive to discuss
                        event                quality improvements in the University’s core activities.

 Recruiting the Right   WSU staff who will   This program focuses on the Western Sydney University recruitment and
 Person – Behavioural   be a convenor or     selection process and behavioural interviewing, including writing selection
 Interviewing           panel member         criteria, developing behavioural questions, and unconscious bias.

 Recruitment Panel      All recruitment      This 15 minute online module aims to ensure that all panel chairs understand
 Chair Essentials       panel convernors/    the responsibilities associated with this critical role.
                        chairs

                                                                     21
2019 TALENT AND LEADERSHIP DEVELOPMENT PROGRAM GUIDE

 PROGRAM NAME         INTENDED FOR        PROGRAM DESCRIPTION
 Risk Management at   All staff           This online module provides essential risk management knowledge and
 Western                                  processes to successfully manage risk at Western. (Under development)

 Senior Management    Invitation only     An annual conference for senior staff at the University hosted by the Vice-
 Conference           event               Chancellor and Executive to discuss and provide input into the University’s
                                          strategic plan and priorities.

 The Psychology of    All staff           Understand the principles of how to get others to listen to you, persuade them
 Influence                                to change their mind and shift the direction of a conversation.

 Working With         All staff           Emotional intelligence (EQ) determines how you handle yourself. By building
 Emotional                                your EQ you can increase your influence, reduce stress and build healthier
 Intelligence                             work relationships.

 WHS for Managers     Required training   Provides managers and supervisors with the skills and knowledge needed to
 and Supervisors      for all managers    manage health and safety at Western. This is essential learning required under
                      and supervisors     State WHS legislation for all staff who have Risk Management duties.

                                                                22
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