A Healthy - Enhancing the Patient Experience - Also in this issue: LifeBridge Health

Page created by Dan Saunders
 
CONTINUE READING
A Healthy - Enhancing the Patient Experience - Also in this issue: LifeBridge Health
A Healthy Dose
A magazine for the community of Northwest Hospital    Winter 2021

Patient & Family Advisory Council:

Enhancing
the Patient
Experience

Also in this issue:
COVID-19 Vaccines

Hospice Care

Preventive Cardiovascular Care
                                                     Northwest Hospital | A
A Healthy - Enhancing the Patient Experience - Also in this issue: LifeBridge Health
Welcome |                 Craig Carmichael
                                                           Dear Friends,

                                                           Now that 2021 is in full swing, we are all deeply hopeful that the end to
                                                           the pandemic is in our near future. I encourage you to get the COVID-19
                                                           vaccine as it becomes available to the general public. Like masks and social
                                                           distancing, the vaccine is not only a way to safeguard your own health; it’s
                                                           also a way to do your part to strengthen our community.

                                                           But defeating COVID-19 is not my only hope for the coming months.
                                                           We have a great many things to look forward to at Northwest Hospital.

                                                           I am pleased to share that, for the second consecutive year, our short-term
                                                           rehabilitation unit has been named a Best Nursing Home by U.S. News &
   “Together we can make our                               World Report. This recognition is yet another testament to the quality of
                                                           our skilled nursing and rehabilitative care.
   award-winning hospital an
                                                           I am excited about our newly reinstated Patient and Family Advisory
  unstoppable force for serving                            Council and its innovative ideas to take our patient experience to the
  our Northwest community.”                                next level. I am eager to recruit more top surgeons and physicians and
                                                           expand services, such as hospice, to enhance the already-exceptional
A Healthy Dose is published by the Marketing
                                                           care you’ve come to rely on. And I am committed to reducing the rate
Department at LifeBridge Health                            of heart attack and stroke by getting more patients the life-saving
                                                           screenings that they need.
Northwest Hospital Board of Directors
Richard F. Kemper, Chairman
                                                           Please be assured that our team is here and ready to safely care for you. If
Harold I. Hackerman, Vice Chairman
Bill Miller, Secretary                                     you are in need of medical attention, don’t wait. We have the best and most
Barry S. Walters, M.D., Treasurer                          committed healthcare staff imaginable. They have fearlessly helped us
Ronald Attman                                              navigate the worst health crisis in more than a century. If we can defeat
Jason A. Blavatt, Esq.                                     the pandemic, just imagine what else we can do for the community.
Charles O. Fisher, Jr., Esq.
Reuven Goodman                                             Now it’s your turn: what do you hope to see at Northwest Hospital
Pat Isaac
                                                           in the next 12 months? I invite you to email your ideas to us at
Donald Kirson
Audrey Lifcovich
                                                           northwesthospitalguestrelations@lifebridgehealth.org. I’m confident
Brad Mendelson                                             that together we can make our award-winning hospital an unstoppable
Joseph Migliara                                            force for serving our Northwest community.
Brian L. Moffet, Esq.
Hayden Moore
Michael J. O'Halloran
Louis E. Sapperstein
Paul L. Saval, Esq.                                        Craig Carmichael, M.B.A., C.P.A., C.I.S.A.
Mark Simanowith                                            President & Chief Operating Officer, Northwest Hospital
Jonathan Thierman, M.D., Ph.D.                             Senior Vice President, LifeBridge Health
Howard M. Weiss

Marketing                                                  The goal of A Healthy Dose is to educate our readers about subjects and events
Brian Deffaa, Chief Marketing Officer                      relevant to their health and wellness and the programs and services LifeBridge
Jill Bloom, Director of Marketing Communications           Health provides. It is not meant as medical advice or as a substitute for a private
and Execution                                              consultation with your physician. Please contact your physician regarding any
Selena Brewer Mowery, Director of Marketing                specific medical concerns or treatments.
and Public Relations
Jaime Ridgley, Marketing and Public Relations Specialist   Let us know!
Alexiana Gaither, Marketing Coordinator                    We want to hear from you. If you have ideas, comments or suggestions, send them to:
                                                           LifeBridge Health Marketing | 10 Crossroads, Suite 208 | Owings Mills, MD 21117
Production                                                 or e-mail: marketing@lifebridgehealth.org
Howard Korn and Scott Wendler, Photography
Devaney & Associates, Inc., Copy, design & production
                                                           We look forward to your comments!
                                                           410-601-5022 | TTY: 410-521-2531 | lifebridgehealth.org/northwest
A Healthy - Enhancing the Patient Experience - Also in this issue: LifeBridge Health
Contents | Winter 2021

                                                                                                                      8

                                                                       2                                           10
Features                                                                      In Brief
2 	Commit to Your Cardiovascular Health                                       Welcome New Providers                  4

	
 Heart attack and stroke are two of the leading killers in our                 Vaccinate Against COVID-19             5
 community. But adding some simple preventive steps into                       New Center for Hope Breaks
 your life can make all the difference.                                        Ground in Park Heights                 6

8      Hospice Comfort & Care Shared Far & Wide                                Kreiger Eye Institute Welcomes
                                                                               Pediatric Ophthalmologist
	BridgingLife, formerly Carroll Hospice, expands its services
                                                                               Samantha Feldman, M.D.                12
  to the Northwest Hospital community, providing the
  personalized end-of-life care and family support for which                   GetWell Network Launches
  it is known.                                                                 in Patient Rooms                      13

10	Prioritizing the Patient Experience                                        Caring Bravely During COVID-19        14

	The revitalized Patient and Family Advisory Council                          Calendar & Support Groups             15
  encourages collaboration between community members
  and hospital leadership.

ON THE COVER: Kelly Carter, Randallstown restaurateur and executive director of the Liberty Road Business Association,
is a community member of the revitalized Patient and Family Advisory Council.
                                                                                                           Northwest Hospital | 1
A Healthy - Enhancing the Patient Experience - Also in this issue: LifeBridge Health
The
        Cardiovascular
        Health Equation
        Heart attack and stroke are two of the leading killers
        in our community. But adding some simple preventive
        steps into your life can make all the difference.

                           Know Your Numbers
            The American Heart Association and the Mayo Clinic
               consider these the ideal cardiovascular health
                          numbers for most adults:

               Blood Pressure            Fasting Blood Sugar
               120/80 mm HG                   100 mg/dL

          Body Mass Index (BMI)            HDL Cholesterol
                25 kg/m2                     60 mg/dL

2 | A Healthy Dose Winter 2021
A Healthy - Enhancing the Patient Experience - Also in this issue: LifeBridge Health
Monitoring your essential numbers—
          blood pressure, BMI, waist circumference, cholesterol
         and blood sugar—gives us a lot of guidance as to where
                           you’re most at risk.
                           Betty Wang, D.O., primary care physician

Plenty of self-help and dieting books will try to sell you           Your primary care provider can also help you make
the secrets to a long and healthy life. But if you ask your          important lifestyle changes, which can make all the
primary care provider, the answer isn’t that mysterious.             difference. The scenario is unique to every patient, but
It just requires a little math—and a commitment to your              that can mean eliminating tobacco use; reducing stress;
cardiovascular health.                                               managing your weight; minimizing alcohol, sugary
                                                                     drinks and processed foods; and taking control of chronic
“In primary care, we know that managing the risk                     diseases such as diabetes. For most patients, exercise is
factors for heart attack and stroke are significant                  also key; providers recommend aiming for 150 minutes a
game-changers in a person’s longevity and quality of                 week of aerobic activity.
life,” explains Betty Wang, D.O., an internal medicine
specialist with BW Primary Care, a LifeBridge                        “Studies show that this magic number—150 minutes a
Health community physician practice. “Monitoring                     week—can reduce heart attack and stroke morbidity by
your essential numbers—blood pressure, BMI, waist                    25 percent or more,” Dr. Wang points out. “That has a
circumference, cholesterol and blood sugar—gives us                  bigger impact than any medications we can give you.”
a lot of guidance as to where you’re most at risk.” (See
                                                                     And if a cardiovascular emergency should occur, it’s
page 2)
                                                                     helpful to have a primary care provider that’s closely
Knowing your numbers is easier than it sounds; it’s all              aligned with a hospital like Northwest Hospital.
data that’s collected and reviewed by your primary care              Accredited as a Primary Stroke Center by the Maryland
provider during your annual checkup. (A simple blood                 Institute for Emergency Medical Services Systems and
draw is typically all that’s required.) Your provider will           equipped with the highly specialized Emergency Chest
also use your annual checkup to review your other risk               Pain Center that’s accredited by the American College
factors for cardiovascular disease, such as family history,          of Cardiology, Northwest Hospital has implemented
age, gender and ethnicity, as well as diet and other                 nationally developed treatment protocols that are proven
lifestyle choices.                                                   to significantly improve outcomes for heart attack and
                                                                     stroke patients.
“Your primary care provider’s job is to understand the
whole picture,” says Dr. Wang. “If we determine that                 “I always know that my patients are in good hands
you are moderate- to high-risk, we can take additional               with the clinicians at Northwest,” Dr. Wang says. “And
steps like ordering a CT calcium score [a heart scan]                because our practice is affiliated with LifeBridge Health,
or nuclear stress test to evaluate your cardiovascular               it allows for faster communication and the most efficient
health further.”                                                     coordination of care. When a patient comes back to me,
                                                                     I feel like I can pick up exactly where I need to in order
                                                                     to help them in their healing process.”

                                          Don’t Wait. Schedule Your Annual Checkup Now.
                          Visit lifebridgehealth.org to find the primary care provider that’s right for you.

                                                                                                               Northwest Hospital | 3
A Healthy - Enhancing the Patient Experience - Also in this issue: LifeBridge Health
Welcome New Providers
  At LifeBridge Health, we are always expanding our scope of care to meet the growing needs of the
                 community. We welcome the following physicians to our expert team:

Russell O. Schub, D.O., F.A.C.P., F.A.C.G.,                   Michael J. Schultz, M.D., F.A.C.S.,
Gastroenterology                                              Breast Surgery
Russell O. Schub, D.O., is board certified by the American    Renowned breast surgeon Michael J. Schultz, M.D., returns
Board of Internal Medicine and Gastroenterology. He           to LifeBridge Health from the University of Maryland St.
completed his fellowship training in gastroenterology at      Joseph Medical Center, where he developed a destination
Johns Hopkins University School of Medicine and Bayview       breast program and center providing superior patient-
Medical Center in Baltimore. He received his medical          centered care that has been his signature trademark
degree from the New York College of Osteopathic Medicine      through his career.
and completed an internship and residency in internal
                                                              A lifelong Marylander, Dr. Schultz left for several years
medicine at Coney Island Hospital in Brooklyn, New York.
                                                              for his pre-med studies at Princeton University before
Dr. Schub’s areas of interest include pains in the abdomen,   returning to attend the University of Maryland School of
chest and pelvis, constipation, fecal incontinence and        Medicine, followed by his residency at LifeBridge Health’s
defecatory disorders, colonoscopy, polypectomy, Crohn’s       Sinai Hospital. He spent nearly 30 years at Sinai and
disease and ulcerative colitis.                               Northwest hospitals.

Dr. Schub sees patients at 8875 Centre Park Drive, Suite D,   Dr. Schultz sees patients at LifeBridge Health’s
Columbia. To schedule an appointment, call 410-730-1000.      Quarry Lake offices, 2700 Quarry Lake Drive, Suite 220,
                                                              Baltimore, and he performs surgeries at Northwest
                                                              and Sinai hospitals. To schedule an appointment, call
                                                              410-469-5555.

4 | A Healthy Dose Winter 2021
A Healthy - Enhancing the Patient Experience - Also in this issue: LifeBridge Health
Vaccinate Against
                                                           COVID-19
                                                               Locations throughout the state are offering
                                                              the COVID-19 vaccine to the public as part of
                                                              Maryland’s distribution plan. As of press time,
                                                                 vaccine supplies continue to be limited.

Why Get Vaccinated Against COVID-19?
• The vaccines are highly effective at preventing COVID-19
•	They may also help you from getting seriously ill if you do
   get COVID-19
• They are a tool for ending the pandemic

How Does the Vaccine Work?                                                                Can I Get COVID-19
The vaccines teach the immune system to recognize and fight the                            from the Vaccine?
virus that causes COVID-19. It typically takes a few weeks to build                      None of the COVID-19
immunity after vaccination. Two vaccinations several weeks apart                              vaccines in use or
are needed to provide full protection from the virus.                                development in the United
                                                                                    States use the live virus, so
Even after you receive the vaccine, it is important to continue to                    there is no way to get the
wear a mask, practice good hand hygiene and social distance to                           virus from the vaccine.
slow the spread of COVID-19.

                 Visit lbhvaccine.org for information on how to register for the COVID-19 vaccine
                                             through LifeBridge Health.

                                                                                                    Northwest Hospital | 5
A Healthy - Enhancing the Patient Experience - Also in this issue: LifeBridge Health
NEW           BREAKS GROUND
  CENTER FOR HOPE        IN
                                                       In November 2020, LifeBridge Health broke ground
                                                       on the future home of the Center for Hope, a new,
                                                       innovative building on Sinai Hospital’s expanded
                                                       campus in Park Heights. The center will be the
                                                       first comprehensive violence intervention and
                                                       prevention center in the nation that is part of a
                                                       large regional health system.

                                                       The new Center for Hope will address violence affecting
                                                       people of all ages, merging LifeBridge Health’s
                                                       community violence programming into one location,
The Center for Hope hosted a socially distanced        including the Baltimore Child Abuse Center; the
groundbreaking in November 2020. From left to right:   domestic violence hospital response program at Sinai
Commissioner Michael Harrison, Baltimore City          Hospital; the DOVE program at Northwest Hospital; the
Police Department; Neil Meltzer, LifeBridge Health
                                                       Kujichagulia Center for youth development; a new Safe
president and CEO; and Michael Gaines of Trout,
Daniel and Associates and a member of the Sinai        Streets site; and an elder justice program.
Hospital Board of Directors

6 | A Healthy Dose Winter 2021
A Healthy - Enhancing the Patient Experience - Also in this issue: LifeBridge Health
We are bringing these services
                                                                               together to provide a safe haven for
                                                                                     individuals of all ages.
                                                                                Neil Meltzer, LifeBridge Health president and CEO

D
    PARK HEIGHTS
                                                                The Center for Hope hosted a socially distanced groundbreaking in November 2020.
                                                                From left to right: Delegate Sandy Rosenberg; Neil Meltzer, LifeBridge Health
                                                                president and CEO; Brian Moffet, LifeBridge Health chairman of the board;
                                                                T’Keyah Jackson, survivor and member of the Center for Hope Advisory Council;
                                                                and Adam Rosenberg, LifeBridge Health vice president of violence prevention and
                                                                intervention and executive director of the Center for Hope

     “This is the culmination of years of work to create a                 president and CEO of LifeBridge Health. “We also hope it
     comprehensive violence and intervention program for                   will benefit the Park Heights community as a catalyst for
     the greater community,” explains Adam Rosenberg,                      economic development and investment in the area.”
     LifeBridge Health’s vice president of violence
                                                                           The Center for Hope is expected to open in early 2022.
     intervention and prevention. Rosenberg, formerly the
                                                                           “We want the Center for Hope to be inviting. Our design
     executive director of Baltimore Child Abuse Center
                                                                           team created a space to include a lot of natural light, large
     (which joined LifeBridge Health in January 2019), will
                                                                           windows and an outdoor area for ‘therapeutic play,’” says
     lead a dedicated team of health professionals who will
                                                                           Rosenberg. “From the moment clients arrive, they will be
     oversee trauma response programming that ranges from
                                                                           enveloped with support and comfort.”
     children through seniors.
                                                                           A capital campaign is underway to raise $6 million for
     “We are bringing these services together to provide a
                                                                           the project; $1.7 million has been raised to date through
     safe haven for individuals of all ages who have been
                                                                           grants from the State of Maryland, the Department of
     traumatized and are in need of help and resources as
                                                                           Housing and Community Development, and private
     they begin their journey of healing,” says Neil Meltzer,
                                                                           philanthropy.

                     Visit lifebridgehealth.org/centerforhope to learn more about the project. For more information about
                     Center for Hope philanthropic opportunities, please email Hilary Corley at hcorley@lifebridgehealth.org.

                                                                                                                           Northwest Hospital | 7
A Healthy - Enhancing the Patient Experience - Also in this issue: LifeBridge Health
Shared Far and Wide
               Carroll Hospice is renamed BridgingLife as part of a major expansion across the region.

                                                                                                     Coordinated
                                                                                                   oversight of all
                                                                                                   hospice care in
                                                                            Construction to
                                                                                                  LifeBridge Health
                                                      New palliative,    expand Dove House
                                   Expanded                                                          facilities and
     A new name,                                      hospice & grief     inpatient facility at
                                 palliative care                                                  the communities
     BridgingLife,                                      services at         Carroll Hospital
                                   services at                                                        they serve
        to reflect                                   Levindale & Grace
                                Northwest & Sinai
compassionate care                                    Medical Center
                                    hospitals
 for life’s transitions

                                      18-Month Hospice Care Expansion Plan
     8 | A Healthy Dose Winter 2021
We’re here to help families every step of the way.
                                  Regina Bodnar, assistant vice president of hospice
                                            and palliative care services

Since its doors opened in 1986, Carroll Hospice has                   14-bed inpatient hospice unit at Northwest. “This has
delivered high quality—and deeply personalized—                       been a significant development, and patients and their
care to seriously ill patients and their families in                  families are still our top priorities,” explains Myers. “No
Carroll County. Over the years, the organization has                  matter where we go, we intend to deliver our signature
steadily grown to serve more families, taking its                     touches—like coordinating weddings and graduation
services to Frederick and Baltimore counties as well                  ceremonies—that enable loved ones to celebrate
as southern Pennsylvania. Now, Carroll Hospice is                     everything they’ve built together.”
making its biggest move yet with an 18-month rollout
                                                                      To better serve the ever-growing needs within Carroll
across the LifeBridge Health system and region—and
                                                                      County, construction will begin this spring to enhance
it has a new name to match: BridgingLife.
                                                                      Dove House, Carroll Hospital’s inpatient hospice facility,
“Our team is excited to expand the hospice footprint                  from eight to 14 beds. The renovation allows hospice
into Sinai, Northwest and Levindale hospitals, as                     staff to better meet the needs of the patients who require
well as Grace Medical Center,” says Leslie Simmons,                   a higher level of care that cannot be provided in their
chief operating officer and executive vice president of               current residence. “Everyone has a different story—we’re
LifeBridge Health. “Carroll Hospice’s leadership and staff            known for providing families with a sense of confidence
consistently outperform national benchmarks in quality                because of our attentiveness to their individual needs
hospice care, and we want to make sure the entire region              and preferences,” explains Regina Bodnar, assistant vice
has access to that.”                                                  president of hospice and palliative care services. “Our goal
                                                                      is to provide comfort and care in the setting best suited to
At the beginning of the expansion process, a committee                address the needs of patients and their loved ones.”
composed of board members, community and staff
came together to select a new name that would                         In addition to the inpatient facilities at Northwest Hospital
reflect the mission, historical perspective, powerful                 and Dove House, the hospice staff is preparing to manage
emotion and regional aspect of the organization.                      a general, 12-bed inpatient unit at Sinai this June, as well
“The naming process was extensive and extremely                       as extending their palliative and end-of-life care and
inclusive,” shares Ellen Finnerty Myers, vice president               grief support to Levindale Hospital and Grace Medical
of corporate development for Carroll Hospital and part                Center. “No matter the level of care, we’re just a phone
of the hospice and palliative care oversight team for                 call away when it comes to supporting our patients and
LifeBridge Health. “BridgingLife encompasses all that                 their families,” adds Bodnar. “We offer families up to 13
we do and how proud we are to do it.”                                 months of counseling, support and education after their
                                                                      loved one’s death. The grief journey is very personal, and
Throughout 2020, the hospice team worked diligently                   it is important that we allow people time to grieve the
to create a synergy of consistency and care—resulting                 loss of their loved one. We're here to help patients and
in the expansion of palliative services at Northwest                  their families every step of the way so they can enjoy life's
and Sinai hospitals and assuming responsibility of a                  precious moments with those they love.”

   Let Us Care for You.
   Call 410-871-8000 or visit bridginglifecare.org to learn more about our hospice services.

                                                                                                               Northwest Hospital | 9
Prioritizing the
         Patient Experience
               Northwest Hospital revitalizes its Patient and
              Family Advisory Council to gain perspective and
               encourage collaboration between community
                     members and hospital leadership.

               The council ensures patients and their
                families are given the time, attention
               and everything else they need to have
                       a positive experience.
                                  Kelly Carter

10 | A Healthy Dose Winter 2021
Great organizations are often described as               and their families are given the time, attention
running like a well-oiled machine, made up               and everything else they need to have a positive
of different gears and moving parts that have            experience.”
their own distinct purpose, but work together
                                                         Kelly became involved with PFAC at the start
to function successfully.
                                                         of its revitalization after voicing some of her
At Northwest Hospital, the Patient and Family            concerns regarding her brother’s hospital
Advisory Council (PFAC) is the critical part             experience. “I expressed my feelings with
that helps the hospital determine what is                Sharon, and she listened first and then acted,”
working well and where there’s room to                   explains Carter. “The hospital immediately
improve. The council ensures some of the                 reached out to make the situation right—
hospital’s most important members—its                    meaning my voice was heard before I was even
patients and their loved ones—are involved in            on the council.”
the process of enhancing patient and family-
                                                         At the initial PFAC meetings, members were
centered care. “The Patient and Family
                                                         able to share their stories, their goals for the
Advisory Council is a critical asset to enhance
                                                         council and the ways they hope to contribute to
the community’s voice and provide their unique
                                                         the hospital’s success. “It’s been great to bounce
perspective,” explains Sharon Hendricks,
                                                         ideas and suggestions off of each other,” says
assistant vice president of patient experience
                                                         Hendricks. “As a hospital employee, we often
and subacute operations and co-chair of
                                                         see things one way, while the community sees
PFAC. “With the community’s input, hospital
                                                         them in a different light. We can accomplish
leadership can see things through an entirely
                                                         amazing things when we work together.”
different lens.”
                                                         One way the council has been working to
In the midst of COVID-19, Northwest Hospital
                                                         improve the patient experience is by reviewing
felt called to bring back the synergistic efforts
                                                         and updating the information provided to
of the council to better serve its community in
                                                         patients who receive care in the emergency
times of crisis. “We were excited to reinitiate
                                                         department. “Through these changes, it’s clear
such a vital program—and to do that so
                                                         to me that Northwest is committed to doing right
successfully during the pandemic, and on a
                                                         by everyone who walks through their doors,”
virtual platform, was a huge accomplishment,”
                                                         adds Carter. “Everyone is deeply invested,
says Cynde McCallum, director of patient
                                                         whether they’re a volunteer, community
services and co-chair of PFAC. “From October
                                                         member or hospital employee.”
2020 and into 2021, we’ve been able to safely
gain interest, engage with our community and             The council hopes to continue its growth by
hold several informative meetings.”                      recruiting new members who are passionate
                                                         about service and creating a healthier
Kelly Carter, a local business owner and
                                                         community. “If someone has a desire to help
executive director of the Liberty Road
                                                         us improve the work that we do here, we want
Business Association, is one of the community
                                                         them to consider joining us,” says McCallum.
members who currently serves on the council.
                                                         “When we lock arms and unite, it makes us
“Northwest is the pulse of our community,”
                                                         better, stronger.”
shares Carter. “The council ensures patients

          Become a Change Agent.
          Call 410-701-4447 to learn about joining Northwest Hospital’s Patient and Family Advisory
          Council or to submit your recommendations.

                                                                                            Northwest Hospital | 11
Krieger Eye Institute Welcomes New Pediatric
            Ophthalmologist Samantha Feldman, M.D.
LifeBridge Health is pleased to welcome Samantha Feldman, M.D., a new
full-time pediatric ophthalmologist at the Krieger Eye Institute (KEI).

Dr. Feldman became part of the KEI team in August 2020, joining pediatric
ophthalmologist Michael Altman, M.D., on the staff.

Dr. Feldman specializes in comprehensive medical and surgical pediatric
ophthalmology, with interests in amblyopia, strabismus (eye misalignment)
and pediatric cataracts.

Dr. Feldman examines and treats children from birth to 18 years of age for
almost all eye conditions.

Pediatric ophthalmologists are specially trained to examine and treat
children of all ages and abilities, including those who are unable or too young
to read the letters on an eye chart. “My first-time patients get a comprehensive
exam tailored to their eye complaint,” says Dr. Feldman. “This usually
                                                                                    Samantha Feldman, M.D.
includes vision, extraocular motility and alignment, examination of the
                                                                                    Sinai Hospital of Baltimore
anterior and posterior segment of the eye, and an evaluation for glasses.”
                                                                                     2411 W. Belvedere Ave.
In addition to strabismus surgery, Dr. Feldman performs pediatric cataract           Morton Mower Building,
surgery and other small procedures for nasolacrimal duct obstruction and                    Sixth Floor
eyelid problems. She also treats adults with strabismus.                               Baltimore, MD 21215

A Baltimore native, Dr. Feldman earned her medical degree from the                   LifeBridge Health Pavilion
University of Maryland School of Medicine. Prior to her ophthalmology                 2700 Quarry Lake Drive,
residency at Georgetown University/Washington Hospital Center and her                         Suite 180
fellowship in pediatric ophthalmology and strabismus at Vanderbilt                      Baltimore, MD 21209
University, she completed an internship at Sinai Hospital of Baltimore. She
is a member of the American Academy of Ophthalmology and the American
Association for Pediatric Ophthalmology and Strabismus.

Dr. Feldman is accepting new patients and has offices at Quarry Lake and at
Sinai Hospital.
                                                                                   To make an appointment with
In accordance with KEI’s COVID-19 safety protocols, Dr. Feldman’s offices
                                                                                    Dr. Feldman, call the Krieger
require all patients over 2 years of age to wear masks. “All staff are wearing
masks and washing their hands frequently,” Dr. Feldman says. “We sanitize                appointment line at
all rooms and equipment between patients. We ask that each child be                        410-601-2020.
accompanied by only one parent or guardian.”

 12 | A Healthy Dose Winter 2021
Northwest Hospital Recognized for Short-Term
Rehabilitation by U.S. News & World Report
Northwest Hospital’s short-term rehabilitation unit is among the 21
percent of U.S. skilled nursing facilities that have been recognized as a
Best Nursing Home for 2020-21 by U.S. News & World Report. This is the
second consecutive year the unit has received this designation.

For its short-term rehabilitation care, the unit earned Best Nursing Homes
status by achieving a rating of “High Performing,” the highest rating
possible. U.S. News gives the designation of Best Nursing Home only to
those facilities that satisfy U.S. News’ assessment of the appropriate use
of key services and consistent performance in quality measures.

“Northwest Hospital is extremely proud to have received this rating that
recognizes our ongoing focus on patient safety and quality,” says Craig
Carmichael, president and chief operating officer of Northwest Hospital.
“This achievement is a testament to our staff’s commitment to ensuring
our patients receive the attention, compassion and outstanding care they
need to enhance their quality of life. It also reaffirms our mission to serve
the people in our community.”

            This achievement is a testament to our staff’s commitment to ensuring
           our patients receive the attention, compassion and outstanding care they
                              need to enhance their quality of life.
                                    Craig Carmichael, president and chief operating officer

GetWell Network Launches in Patient Rooms
Northwest Hospital is pleased to announce the
launch of the GetWell Network on all televisions in
patient rooms.

The GetWell Network empowers patients to be
more involved in their care while providing
important hospital information, entertainment and
tailored education on health and disease
management.

This easy-to-use, interactive system helps patients
play an active role in their healthcare by offering
information about their medical condition, their
medications, and general health and wellness
guidance. It also allows patients to provide real-time
feedback and recognition for hospital staff.

                                                                                              Northwest Hospital | 13
CARING
                                            BRAVELY
                                  DURING COVID-19
                                  From the start of the COVID-19 pandemic, our dedicated
                                  team has persevered and cared bravely for the Northwest
                                  community through this health crisis. As of late February,
                                  we have discharged more than 800 COVID-19 patients.

                                  When you need us, we are here to care for you—
                                  no matter what.

14 | A Healthy Dose Winter 2021
Calendar & Support Groups
View our calendar of events at lifebridgehealth.org/calendar

Healthy Living
These presentations are held virtually using Windstream. To register for a session,
visit lifebridgehealth.org/virtualhealth                                                                        COVID-19
Healthy Skin is Beautiful Skin
Healthy skin includes skin cancer prevention
                                                   Center for Hope: Healthy Relationships
                                                   with Youth                                                    Testing
and an effective skin care routine. Medical        Hosted by Alison D’Alessandro, community
aesthetician Katie Melnick, L.E., C.O.A.,          outreach and education manager at the Center            LifeBridge Health COVID-19
from the Krieger Eye Institute will give           for Hope at LifeBridge Health, this session
a chemical peel demonstration and tips             will share information and awareness about               testing sites are available
for treating fine lines, wrinkles, acne and        healthy and appropriate relationships with                 throughout the region.
hyperpigmentation.                                 youth. Safe, stable and nurturing relationships
Tuesday, April 6; Noon – 1 p.m.                    between adults and youth are essential for               Physician referrals may be
                                                   youth to grow up to be healthy and well-                required for some locations.
Updates in Common Thyroid Disorders                adjusted adults.
Ever wonder what role your thyroid plays in        Thursday, April 22; 1 – 2 p.m.                                    Northwest Hospital
your overall health? Led by Sinai Hospital’s                                                                        5401 Old Court Road
Asha Thomas, M.D., F.A.C.P., F.A.C.E., this        Pediatric Asthma in Springtime                                 Randallstown, MD 21133
session will focus on a variety of important       Learn about pediatric asthma and the                       Monday – Friday: 1 p.m. – 4 p.m.
topics about thyroid health, including             challenges of asthma control during the spring         Walk up testing available by appointment
hypothyroid, hyperthyroidism and thyroid           season. Corey Martin, M.D., will also provide
nodules.                                           an overview of Sinai Hospital’s new, cutting-
Tuesday, April 20; 1 – 2 p.m.                      edge Division of Pediatric Pulmonology.                       For a list of locations, visit
                                                   Monday, April 26; 1 – 2 p.m.                               lifebridgehealth.org/covidtest

Telelearning Wellness Programs
LifeBridge Health’s Office of Community Health and Wellness is offering free health and wellness classes by phone that cover a variety of topics.

Allergies                                           Bone Health                                         Cancer
Types of Allergic Reactions                         Bone Anatomy                                        Oral Cancer
Tuesday, March 23, 11 a.m.                          Thursday, April 29, 11 a.m.                         Tuesday, April 6, 2 p.m.
Spring Allergies                                    Arthritis Awareness                                 Rare Cancers
Tuesday, March 23, 2 p.m.                           Tuesday, May 4, 11 a.m.                             Thursday, April 8, 11 a.m.
Environmental Allergies                             Bursitis                                            Minority Cancer Awareness
Thursday, May 13, 11 a.m.                           Tuesday, May 4, 11 a.m.                             Thursday, April 8, 2 p.m.
Food Allergies
Thursday, May 13, 2 p.m.                            Brain & Mental Health                               Diabetes
Asthma and Allergies                                Mental Health Mondays                               Diabetic Wednesdays
Wednesday, May 26, 2 p.m.                           Weekly, Noon                                        Weekly, 2 p.m.
                                                    Brain Anatomy
                                                    Thursday, April 22, 11 a.m.                         Health Education
                                                    Encephalitis                                        Types of Seizures
                                                    Friday, April 23, 11:30 a.m.                        Thursday, March 25, 11 a.m.
                                                    Psychotherapy                                       Epilepsy Awareness
                                                    Tuesday, May 11, 11 a.m.                            Thursday, March 25, 2 p.m.
                                                    Brain Awareness                                     Weight Loss Surgeries
                                                    Tuesday, June 1, 11 a.m.                            Tuesday, March 30, 11 a.m.

   Dial 1-646-741-5292 to access these              Amnesia                                             Listeners’ Choice
    classes, and enter in the following             Thursday, June 10, 11 a.m.                          Tuesday, March 30; Thursday, April 29;
       access code: 111-1059-1175#.                                                                     Tuesday, June 29, 2 p.m.
                                                    Aphasia Awareness
   For more information on presentation             Thursday, June 10, 2 p.m.                           Cell Repair
        topics, call Marsha Green at                                                                    Tuesday, April 6, 11 a.m.
                                                    Brain Damage
               443-618-8781.                        Friday, June 11, 11:30 a.m.
                                                                                                        Continued on next page
                                                                                                                                 Northwest Hospital | 15
Calendar & Support Groups
View our calendar of events at lifebridgehealth.org/calendar

Health Education, continued                   Heart Health                                    Huntington’s Disease
                                                                                              Tuesday, June 1, 11 a.m.
DNA Mutation                                  Understanding Heart Attacks
Friday, April 9, 11:30 a.m.                   Thursday, May 6, 11 a.m.                        Glaucoma
                                                                                              Thursday, June 3, 11 a.m.
Health Technology                             Atherosclerosis
Tuesday, April 13, 11 a.m.                    Friday, May 7, 11:30 a.m.                       Macular Degeneration
                                                                                              Friday, June 4, 11:30 a.m.
Healthcare Communication Skills               Understanding Blood Pressure
Tuesday, April 13, 2 p.m.                     Thursday, May 27, 11 a.m.                       Bell’s Palsy
                                                                                              Tuesday, June 8, 11 a.m.
Ear, Nose and Throat                          High Blood Pressure
Tuesday, April 20, 11 a.m.                    Thursday, May 27, 2 p.m.                        Muscle and Nerve Disorders
                                                                                              Tuesday, June 8, 2 p.m.
Meningitis Awareness                          Low Blood Pressure
Thursday, April 22, 2 p.m.                    Friday, May 28, 11:30 a.m.                      Lupus
                                                                                              Tuesday, June 15, 11 a.m.
Autism Awareness
Tuesday, April 27, 2 p.m.                                                                     Iron Deficiency Anemia
                                                                                              Thursday, June 17, 11 a.m.
Muscle Anatomy
Friday, April 30, 11:30 a.m.                                                                  Sickle Cell Anemia
                                                                                              Thursday, June 17, 2 p.m.
Stroke Awareness
Thursday, May 6, 2 p.m.                                                                       Fainting
                                                                                              Friday, June 18, 11:30 a.m.
Better Hearing and Speech
Tuesday, May 11, 2 p.m.                                                                       Headaches
                                                                                              Tuesday, June 22, 11 a.m.
Hepatitis Awareness
Tuesday, May 18, 2 p.m.                                                                       Migraines
Cataract Awareness
                                              Health Conditions                               Tuesday, June 22, 2 p.m.
Thursday, June 3, 2 p.m.                      Narcolepsy
                                              Friday, March 26, 11:30 a.m.                    Skin Health
Blind/Deaf Awareness
Thursday, June 24, 2 p.m.                     Inflammatory Bowel Disease                      Facial Protection Month
                                              Thursday, April 1, 11 a.m.                      Tuesday, April 20, 2 p.m.
Heat Illnesses
Friday, June 25, 11:30 a.m.                   Irritable Bowel Syndrome                        Psoriasis
                                              Thursday, April 1, 2 p.m.                       Thursday, May 20, 11 a.m.
Dehydration
Tuesday, June 29, 2 p.m.                      Hyperthyroidism                                 Melanoma and Skin Cancer
                                              Thursday, April 15, 11 a.m.                     Thursday, May 20, 2 p.m.
Healthy Lifestyle                             Sarcoidosis                                     Acne
                                              Thursday, April 15, 2 p.m.                      Friday, May 21, 11:30 a.m.
Workout Wednesdays
April 14, May 19, June 16, 11 a.m.            Hypothyroidism                                  Skin Conditions
                                              Friday, April 16, 11:30 a.m.                    Tuesday, June 15, 2 p.m.
Live Life Healthy
First and third Fridays (except holidays)     Attention Deficit/Hyperactivity Disorder        Sun and Vitamin D
1 p.m.                                        (ADHD)                                          Thursday, June 24, 11 a.m.
                                              Monday, April 26, 11 a.m.
                                              Sinus Infections
                                              Friday, May 14, 11:30 a.m.
                                              Cirrhosis
                                              Tuesday, May 18, 11 a.m.
                                              COPD
                                              Tuesday, May 25, 11 a.m.

               To access these classes, dial 1-646-741-5292 and enter in the following access code: 111-1059-1175#.
               For more information on presentation topics, call Marsha Green at 443-618-8781.

16 | A Healthy Dose Winter 2021
Planning for Parenthood at Sinai Hospital
Sinai Hospital’s childbirth education programs are offered virtually in English and Spanish. To register, pay and receive the link to these classes, please
call the Childbirth Education line at 410-601-7874 or send an email to deliverme@lifebridgehealth.org. After registration, all participants have access to
the class for nine months.

Understanding Birth eClass                          Understanding Your Newborn eClass                    Understanding Mothers &
Your go-to guide for answers you can trust          This interactive virtual class covers essential      Baby Care eClass
on childbirth. This interactive online course       information on caring for your newborn. The          This virtual class offers vital information on
covers essential information on labor and           eClass will teach new parents vital infant care      how to care for yourself and your new baby
ways partners can help throughout birth.            skills such as bathing, feeding and diapering,       during the first few weeks after giving birth.
Participants will watch several birth stories       knowing when to call your pediatrician and           Participants will learn what to expect and
and learn more about creating their own birth       more!                                                when to contact their provider if there are
plan.                                               $25                                                  complications.
$30                                                                                                      $25
                                                    Understanding Cesarean Birth eClass
Understanding Multiples eClass                      This virtual class prepares expecting mothers
This virtual class is for participants who are      who are scheduled to have a cesarean birth.
expecting to give birth to multiples. Topics        The course will cover how to prepare for
covered will include what to expect from a          and recover from a cesarean surgery, how to
vaginal or cesarean birth, breastfeeding more       include your partner in the process and how
than one baby and adjusting to life at home         to establish a cesarean birth plan.
with multiples.                                     $25
$30

                                                                                                         Support Groups
  Marketing Wins Gold!                                                                                   Diabetes Support Group
                                                                                                         This support group, sponsored by the
                                                                                                         Diabetes and Nutrition Centers at Carroll,
         LifeBridge Health recently won the gold award from the                                          Sinai and Northwest hospitals, is open to all.
       2020 Healthcare Marketing Impacts Award for its television                                        Thursdays, April 1 & May 6
         commercial, “Monster.” The commercial highlights the                                            5 – 6 p.m.; Free
                                                                                                         Call the Diabetes Resource Center at
      incredible care provided by The Herman & Walter Samuelson                                          410-610-5639 for more information on
      Children’s Hospital at Sinai Hospital. View the commercial at                                      group discussion topics and to register.
                    youtube.com/user/lifebridgehealth
                                                                                                         Sinai Hospital's Postpartum
                                                                                                         Support Group
                                                                                                         This virtual group is for mothers to discuss
                                                                                                         the challenges and joys of having a new baby.
                                                                                                         Wednesdays, 1:30 – 3 p.m.; Free
                                                                                                         Call Shelly Bray at 410-601-7832 or email
                                                                                                         sbray@lifebridgehealth.org for more
                                                                                                         information.

                                                                                                         Levindale Hospital's Support Group for
                                                                                                         Dementia Caregivers
                     Be A Hero at Home                                                                   This group meets virtually using Zoom.
                     Saturday, June 12                                                                   Second Wednesday of each month
                                                                                                         6:30 – 8 p.m.; Free
                     Join the Center for Hope’s Baltimore Child Abuse Center for                         For more information or to obtain access
                     Be A Hero at Home. This event will feature dinner, virtual                          to the group, call 443-675-6349.
                     entertainment and an evening with friends and family at the
                     home of your choice. Join us for a virtual celebration of the
                     Baltimore Child Abuse Center and all of its achievements over
                     the past two years. This will be an evening to remember!

             To purchase tickets or to become a sponsor, call Kelly Meltzer
                at 410-601-9238 or email kmeltzer@lifebridgehealth.org                                                             Northwest Hospital | 17
5401 Old Court Road, Randallstown, MD 21133

   Connect with Us!
           twitter.com/lbhealth

           linkedin.com/company/lifebridge-health

           youtube.com/user/lifebridgehealth

           instagram.com/lifebridgehealth

   facebook.com/lifebridgehealth
   for hospital and community news,
   plus health and wellness information.

                                            Now Hiring at All Locations

HOME                                   OF
                                      THE

BRAVE
Do you Care Bravely? Join the LifeBridge Health team,
where we see care not as just a service, but
as a promise to every patient. From clinical care to
information systems to hospitality, we’re looking for
people like you to power our hospitals, physician
practices and affiliates across our continuum of care.

Find your career—and your calling—
at lifejobs.org
You can also read