A sustainable business model for newspapers - FTI's Strategic Toolkit for Driving Increased Performance and Sustainability - townnews.com

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A sustainable business model for newspapers - FTI's Strategic Toolkit for Driving Increased Performance and Sustainability - townnews.com
A sustainable business model for
newspapers
FTI’s Strategic Toolkit for Driving Increased Performance and Sustainability

                                                     CONFIDENTIAL & PROPRIETARY | July 2021
A sustainable business model for newspapers - FTI's Strategic Toolkit for Driving Increased Performance and Sustainability - townnews.com
On average, newspapers lost 22% of revenue between Q1 2019 and Q1 2021.
   Print Advertising and Circulation losses were the biggest drivers of the revenue decline.
   Total industry revenue in Q1’21 was 22% lower than Q1’19 levels. Q2’20 saw the largest revenue impact followed by slight recoveries in
                                                                         .13

   Q3‐Q4’20. Meanwhile, digital sub revenue was the only segment with growth and more than doubled by Q1’21.
                                                      Revenue By Category – Index Q1’19 to 100
                                                                                                                        Q1’21: 227

                                                                                                                                            2

Source: FTI proprietary sources, public information
A sustainable business model for newspapers - FTI's Strategic Toolkit for Driving Increased Performance and Sustainability - townnews.com
FTI’s newspaper industry forecast shows that 2021 likely presents a slight recovery,
   but the revenue mix will continue to shift towards consumer‐led
   While the likely 2021 recovery is expected to fade, our long‐term forecast shows that as the newspaper revenue mix continues to shift
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   toward growth areas like digital subs and away from print advertising, overall revenue declines should mitigate but remain slightly
   negative in the base and high case.

                                     US Newspaper IndustryIndustry
                                               Newspaper   Historical and
                                                                   Annual   Forecasted
                                                                          Revenue       Annual Revenues
                                                                                  Forecast                                                  FTI Annual Forecasted Industry Revenue YoY Growth (Decline)
         $ 27,000

         $ 25,000

         $ 23,000

         $ 21,000

         $ 19,000

         $ 17,000

         $ 15,000
                             2018                     2019               2020               2021              2022                2023
                       Actual Revenue          Forecast Revenue ‐ Base Case     Forecast Revenue ‐ Low Case   Forecast Revenue ‐High Case

                                                                                                                                                                                                          3

Source: FTI proprietary sources, public information
A sustainable business model for newspapers - FTI's Strategic Toolkit for Driving Increased Performance and Sustainability - townnews.com
Revenue mix changes will push publishers to become more and more consumer‐led.
   Digital Subscriptions share of revenue is forecasted to triple by 2023.
   In 2021, nearly 50% of revenue will be driven by subscribers, although it is still largely print‐driven. By 2023, that mix is expected to shift
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   dramatically with digital subscriptions playing an even more important role with 57% of the revenue consumer.

                                                      How the Newspaper Revenue Mix Has Changed and Where it’s Going

                                                                                                                             57%
                                                                                                                       Consumer Revenue

                                                                                                                             37%
                                                                                                                       Advertising Revenue

                                                                                                                                                 4
Source: FTI proprietary sources, public information
A sustainable business model for newspapers - FTI's Strategic Toolkit for Driving Increased Performance and Sustainability - townnews.com
What is the current positioning of your newspaper?
Based on scale, vertical and audience type, newspapers vary where they are on the pathway from 1 to 3 . Many realize that                           is
not possible and long‐term digital subscriptions are a critical destination 4     .13

      Historically newspapers’ business model was based on print advertising.
  1   And until the last decade print subscriber revenue was low but now much
      more robust amid volume losses.                                                              Digital

      Over the last 15 years digital media advertising went from nascent to now
  2   over 70% of total advertising spend; newspapers garnered some of this new                                                            4

                                                                                        CONSUMER
      revenue as print advertising began to slide.

      The hope of a digital advertising business model has not materialized for
      most as growth has ended up with the tech platforms and is quickly moving
      programmatic.
                                                                                                                                  3
      Most newspapers have moved more and more to digital consumer‐led                                                   2
  3   revenue while enjoying significant print subscriber revenue. Publishing a
      print paper 7 days per week continues to be evaluated.                                                         1
                                                                                                   Print

      All newspapers have put up paywalls and many have some form of hybrid
  4   meter knowing that digital subscriber growth is the keystone to long‐term
      sustainability.                                                                                        Print                             Digital
                                                                                                                             ADVERTISING

                                                                                                                                                         5
A sustainable business model for newspapers - FTI's Strategic Toolkit for Driving Increased Performance and Sustainability - townnews.com
Print‐to‐Digital & Digital Subscriptions Key
Learnings
A sustainable business model for newspapers - FTI's Strategic Toolkit for Driving Increased Performance and Sustainability - townnews.com
OUR APPROACH: PRINT‐TO‐DIGITAL TRANSFORMATION
Our Print‐to‐Digital transformation proprietary model helps newspapers understand
when cash is improved by less‐than daily print and key levers in the journey
FTI’s scenario planning tool enables clients to understand timing or cross‐over in cash generated by reducing frequency and the key
                                                                    .13

levers needed in a sustainable business model.

                                                                                                  Based on inputs and assumptions model depicts by
                                                                                                  conversion year:
                                     Abandon
                                       Print            Digital‐                  FORECAST         ■ Annual Revenue
                                                         Only                     MODEL            ■ Annual Expenses
                                                                                  OUTPUT           ■ Annual EBITDA
                                                                                                   ■ Cumulative EBITDA
                                                                                                   ■ Revenue Mix
       What is our
       sustainable
         future?
                                                       Less‐than‐         ANNUAL EBITDA [Example Output]
                                                         Daily                                             Sunday + digital crosses
                                                                                                          over baseline in 2021 and
                                      Later |                                                              forecasts higher EBITDA
                                   Incrementally

                                                       Sunday +
                                                        Digital
                                                                          2016A   2017A   2018A   2019F   2020F    2021F    2022F     2023F   2024F   2025F

                                                                                                                                                              7
A sustainable business model for newspapers - FTI's Strategic Toolkit for Driving Increased Performance and Sustainability - townnews.com
OUR APPROACH: DIGITAL READINESS

Most newspapers have not focused enough on being digital ready
FTI’s digital readiness scorecard measures digital readiness progress towards minimizing risk at conversion to fewer days of print delivery.
                                                                                  .13

                                                                                                                              Progress                    Digital Volume |                             Digital Engagement |                         Print Sunday Volume                           Print Subscriber
                                                                                                               Early                      Ready               Revenue                                       Conversion                                    | Revenue                                 Engagement
                                                                                                               Innings
                                                                                                                                                    Dig. Sub UV
                                                                                                                                                  1 Penetration                          6.3
                                                                                                                                                                                         / 12.5   4 Avg. Monthly
                                                                                                                                                                                                    Starts Per UV
                                                                                                                                                                                                                                      3.8
                                                                                                                                                                                                                                      / 7.5    7
A sustainable business model for newspapers - FTI's Strategic Toolkit for Driving Increased Performance and Sustainability - townnews.com
KEY LEARNINGS | DIGITAL SUBSCRIPTIONS

Newspapers need to continue the COVID growth in digital subscription revenues.
Here’s what we’ve learned from working with a broad array of publishers…
Key Learnings from our work with dozens of publishers in driving acceleration in digital subscriptions
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                                                                 ■ Pay Model Types: Standard Meter, Premium Content, Locked Content, Hybrid, Dynamic
                There is no one‐size‐fits all pay model          ■ Consider the optimal customer journey from discovery to sampling to conversion
                                                                 ■ Minimize the opportunity costs to advertising and balance needs to register and gather email users

                                                                 ■ Managing print‐digital pricing relationship
                Bundling strategy should consider both the
                                                                 ■ Activate & engage print audience into digital through delivering the right user experience
                legacy print business and digital growth goals
                                                                 ■ Preparing for digital‐centric future

                                                                 ■ Post‐COVID traffic has already begun to decline with most publishers seeing double‐digit declines
                Build content & product around those users
                                                                 ■ As publishers have reduced costs, double‐down on content that drives subscriptions rather than page views
                with willingness‐to‐pay
                                                                 ■ Invest in the product to deliver a customer experience worth paying for, the ceiling is higher than you think

                                                                 ■ Don’t get hooked on just volume, sustainable model requires $15+ monthly ARPU for most publishers
                Pricing to the sustainable model and focus on
                                                                 ■ Consider how deep discounts are impacting brand value
                customer lifetime value
                                                                 ■ Maximize CLV when setting offer and bundle strategy

                Retention becomes more critical as digital       ■ Survival curves to understand where the key pain points of the subscriber journey are
                subscriptions gain momentum and exceed           ■ Propensity to churn models to re‐engage and stop churn before it starts
                print subscriptions by volume                    ■ Understanding key reasons for churn and developing win‐back campaigns

                                                                                                                                                                                   9
A sustainable business model for newspapers - FTI's Strategic Toolkit for Driving Increased Performance and Sustainability - townnews.com
MONETIZING DIGITAL REVENUE | DEVELOPING A DECISION ENGINE

As newspapers become more sophisticated on monetizing audience using premium
content, understanding the next best action pathway for digital visitors is critical
Potential Revenue per Unique Visitor varies across the entire audience demand curve. To maximize yield per UV, it is critical to segment audience
                                                                                                                                 .13

appropriately by willingness to pay and drive user behavior through a clearly defined customer journey.

        Customer                            Targeted Share                                                                                 Premium Membership | Subscription
                                                                                                                                   5
        Journey Model                           of Users

                                                                               Total Revenue per Unique Visitor
                                                                                                                   HIGH
                                                                                                                                                  Paid 1x Ecommerce or Experiential (Events, Courses, Community, etc.)
   1    Anonymous Traffic                      75% ‐ 85%                                                                               4             Affiliate Revenue

                                                                                                                                              3             Registered User Targeted Advertising [1st party data]

                                                                                                                  Monetization
   2    Newsletter Subscriber                   5% ‐ 10%

                                                                                                                                                        2                  Newsletters Advertising | Sponsorship
   3    Registered User                         5% – 10%
                                                                                                                                                                                           Branded Content
   4    Non‐Recurring Purchaser                   1‐2%*                                                                                                                                                Video
                                                                                                                   LOW                                                                                           Display
                                                                                                                                                                                                                      1
   5    Premium Subscriber                        2‐5%
                                                                                                                                 HIGH                       Level of Audience Engagement                       LOW
                                                                                                                                   FEWER                      Number of Consumers Monetized                    MANY

* For those publishers with eCommerce or Affiliate revenue. May not be mutually exclusive with other parts of the customer journey                                                                                         10
EXPERIENCE & CREDENTIALS

We have deep expertise in print‐to‐digital modeling and digital subscription growth strategy
FTI has worked with magazines, newspapers and digital native publishers to accelerate digital subscription growth with the goal of
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building sustainable business models while understanding the print‐to‐digital time frame
Representative Print‐to‐Digital Modeling Clients                                                        Representative Digital Subscription Growth Strategy Clients

Our Differentiators
                                                                                                         North American Digital Subscriptions Lab      Asia‐Pacific Digital Subscriptions Lab

INDUSTRY DEPTH         HANDS ON               BEST‐IN‐CLASS              EXPERT DRIVEN
We understand client   Our teams are deeply   We have proven             Our experts provide
challenges and         integrated with and    processes and tools that   seamless execution of
opportunities          understanding of our   allow our clients to       solutions that effect
                       clients                effectively and            immediate change while
                                              efficiently achieve        focusing on long‐term
                                              desired outcomes           sustainability

                                                                                                                                                                                                11
Experts with Impact ™
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