AE Smith Capability Statement - Downer Group
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BY SPOTLESS
AE Smith
Capability
Statement
2021
BY SPOTLESS
At AE Smith, we
are committed to
About us
working with you We know the importance of living, working, and learning on our talented, experienced people and our wealth of
to create modern in safe and comfortable environments, enabling people industry knowledge to recommend, co-design and deliver
built environments
to deliver the best of what they have to offer on a daily customised solutions that best suit your specific needs
basis. AE Smith will work with you to design and provide and support your successful business outcomes.
that are safe, the best solution for your built environment.
We have been serving customers across Aotearoa
Broad customer base
comfortable, and and Australia for 120 years. Over this time, we have
continued to evolve our service delivery to better serve
AE Smith deliver comprehensive end-to-end solutions
across Aotearoa to a diverse range of clients, including
practical. our customers’ changing needs and requirements. We
are where our customers’ needs us the most and now
educational institutions, hospitals, hotels, government
offices, commercial office buildings, stadia, mining
companies, shopping centres, entertainment venues,
have locations in Auckland, Wellington, Hastings, and
and seniors living facilities and more. This diverse
the Waikato. In 2015 we joined forces with Spotless and
service delivery means that we work closely with you to
became part of Downer New Zealand Ltd. We are driven
understand and meet your specific needs.
by better solutions, ideas and opportunities to improve,
and as part of Downer we have strengthened our range Becoming part of Downer New Zealand reinforces AE
of integrated customer solutions. Smith’s ability to deliver solutions that unlocks value at
each of the design, build, maintain and operate stages.
Serving our customers with the best team We invest in being a partner for our customers that drive
Our team are passionate about their work and the best outcome by recommending trusted suppliers
include over 130 specialist engineers, technicians, with sound experience and expertise. We consider
and experienced project managers, estimators, drafts ourselves privileged to work with other NZ businesses as
people, site personnel and service specialists. We draw stewards of the future health of our economy.
Our service
BY SPOTLESS
Our values delivery
AE Smith’s culture is focused on Zero Harm, Delivery, Relationships, and Thought Leadership. What makes us unique is how we place our Design
customers’ needs at the centre of our end-to-end > Engineering design
service management and delivery - from design and
> Energy opportunities studies
Zero Harm Delivery build through to maintenance.
> Energy retrofits
Our solutions include sustainable design solutions
> Predictive Energy Optimisation (Building)
that are future proofed. We combine our multiple
Zero Harm is embedded into We know from experience that >
BIM (Building Information Modelling),
service capabilities to look after each lifecycle stage
Drafting and CAD modelling
AE Smith’s culture. delivering on our promises helps of our customer’s building assets (from design
to maintenance). In doing so, we foster longevity
We understand that maintaining build trusting relationships Install
of the assets through continuous and consistent
safe spaces and activities at that open to the door to further monitoring, and reduce the total cost of capital > HVAC (Heating, Ventilation, Air Conditioning)
all times translates to safe, opportunities for collaboration investment. This approach also enables streamlined > Building Management System (BMS)
and innovation. operations, reduced risk, and the application of > Fire / Smoke Control
functional and profitable sustainable energy-efficient, and cost saving > Prefabrication / Modularisation
environments for We are committed to delivering solutions. In short, we will supply, install, support, and
> Refrigeration
our customers. with excellence so our customers upgrade your facility’s asset needs.
> Electrical
can enjoy the benefits of value Our services include:
> Medical gas
and efficiency. > Engineering Design
Commissioning & fine tuning
> Energy Opportunities Studies
> Pre-commissioning - QA checks, flushing etc
> Energy Retrofits
> Commissioning - Air balancing, water-flow
> Predictive Energy Optimisation (Building) balancing, pump set-up
> BIM (Building Information Modelling), Drafting, > Quarterly reports
and CAD modelling (green start building requirements)
Relationships Thought Leadership > HVAC (Heating, Ventilation, Air Conditioning) > Investigations and diagnostics
> Building Management System (BMS) (e.g. Temperature checks)
> In-door air quality checks
We collaborate to build We remain at the forefront of our > Fire / Smoke Control
and maintain enduring industry by employing the best > Prefabrication / Modularisation Service and maintenance
relationships based on trust people and having the courage > Refrigeration > Building Warrant of Fitness (BWoF)
and integrity. to challenge the status quo. > Electrical > Fire and smoke damper checks
> Medical gas > Cooling tower maintenance and dosing
As customers ourselves, we The hallmarks of great leadership (chemical water treatment)
> Commissioning (NEBB certified)
know what it means to trust what transcend through to our people > Mechanical system checks - maintenance,
> Fine Tuning
we buy and who we deal with. and their work. It is fundamental filter cleaning, strainer cleaning
> Service & Maintenance Building WOF
We invest in our relationships in providing customers with > Client reports
(IQP certified)
so that our customers can have quality, value, and in make sure Review and optimise
confidence in their investments. Aotearoa benefits from a thriving > etro-commissions - re-commissioning
R
and future focused industry. of existing buildings
> Performance improvement (BMS)
The future of
BY SPOTLESS
Key capabilities healthy buildings
Engineering Project Management Creating safe and efficient built environments
We maintain a comprehensive in-house design capability Our team of technical advisors and technicians Design, construct, install, commission and maintain all
with our dedicated electrical and mechanical engineers will work closely with you to design, construct and types of mechanical services – end-to-end management
who support the design and documentation of projects. manage all elements of project development and for our customers.
Designs can include complete sets of drawings with full implementation. They will use in-house design modelling
We want to be a long-term trusted advisor for our customers.
technical specifications using the latest CAD technology to explore the best options and solutions available
You can rely on us to maximise the quality of building works,
or, alternatively, augmenting and providing value to meet your requirements. Our highly experienced
minimise costs and complete work within required timeframes
engineering to our clients’ own designers. Our capability and dedicated team bring together one of the most
- with minimal business disruption.
includes the full spectrum of electrical and mechanical professionally integrated technical trade services in
design including Aotearoa. By using leading technology products and Using advanced technologies to generate better
solutions from around the world we deliver fit for customer outcomes
> power reticulation
purpose customer-centric solutions.
Helping our customers compress the critical path of their
> refrigeration
projects with advanced technologies
> heating and ventilation
We use advanced technologies and digital tools to unlock
> air conditioning better customer outcomes. These technologies include,
> communications building information modelling (BIM), and prefabrication and
modularisation. Our technologies offer time saving, improved
> chilled water systems
accuracy, cost reductions, greater productivity and higher
> condensed water systems quality work.
> heating hot water systems
Building Information Modelling
> audio visual We use Building Information Modelling (BIM) technology with
> lighting design our customers to facilitate cohesive and integrated design,
construction, and management of building projects. The use
> lighting control
of such Virtual Design and Construct techniques helps our
> security customers understand and visualise our proposed solution and
the design, construction, and building system interfaces.
> nurse call
This understanding enables informed design and construction
> disability access decision making prior to construction. As a result, issues are
> maximum demand calculations resolved early to eliminate major changes later in the
construction phase, and fosters quality outcomes.
> Building Information Management (BIM)
Our single, integrated engineering capability adds
considerable value for our clients by avoiding the
complications of multiple parties and touch points.
A full project team working directly with clients is the
shortest route to a more effective outcome. Along the
construct, commission and operate paths of project
delivery, our design engineers drive development of
robust, practical and safer designs.
The future of
BY SPOTLESS
healthy buildings - continued
Prefabrication and Modularisation Monitoring, reporting, controlling and analysing Customer portal CONQA
your building facilities Real time facility management analytical Real-time, transparent quality assurance
AE Smith has pioneered the use of Modularisation and
prefabrication (since 1996), and are highly proficient in Fundamental to the successful operation of every and reporting tool
AE Smith has invested in CONQA (quality assurance
prefabrication and Design for Manufacture and Assembly energy-efficient building is a robust and technologically
We will provide you with reliable and comprehensive software), enabling transparency and customer insight
(DfMA) techniques. This means that we confidently offer advanced building management system (BMS). AE Smith
building asset performance reporting that is real time or into our work through real-time access to project
solutions that have: has been delivering smart building solutions for over 20
near to real time. The AE Smith Customer Portal is an in- progress. It produces real-time snapshots of test
years. We have industry-leading expertise to measure,
> Accelerated construction times house developed web application that provides a window and hold points which are stored in the cloud for our
manage and control every aspect of your facility.
into our operational database. It is designed to offer our customers to view at their convenience. The data
> Improved productivity
We also now offer real-time analytics, giving us the ability customers with reliable and visible facilities management enables the production of productivity factor information,
> Greater quality control to apply a variety of analytic algorithms and diagnostics data. This is an analytical and reporting tool that also progress claims, and quality assurance according to the
to historical and real-time data. This allows us to track provides a complete history of all AE Smith activities on manufacturer’s specifications. As this data is all digitised,
> Significant abatement of reworks
the lifecycle of your assets and building systems to your sites. it mitigates the need for tedious paper-based quality
> Reduction on onsite health and safety risks identify opportunities to: assurance processes, making life easier for
The application has been designed around the
> Controlling cleanliness/ hygiene for labs our customers.
> Save energy MobileTech ecosystem and leverages the data
> Significant cost savings AE Smith collects and generates daily in a way which
> Reduce fault diagnosis time
was previously impossible.
Sustainable outcomes Energy efficiency > Predict impending equipment failures
Some highlights of the platform include:
and onsite power > Tailor mechanical maintenance processes to reduce
> Real/near time live asset condition reporting
Supporting you with energy saving solutions, overall operational expenses for your facilities.
GHG emission reduction, and cost reductions > Full asset service and repair history with
Making sense of big-data” “Leveraging IoT accumulative costs and asset lifecycle analysis
AE Smith is committed to generating positive
(Internet of Things)”
environmental outcomes through the way we work and > Complete maintenance history including individual
From design and commissioning to fine-tuning and the
our commitment to bold science-based decarbonisation maintenance tasks with completion statuses
on-going maintenance of all onsite services, we offer
goals. Being a part of Downer has developed this
an integrated solution with a range of building services > Full-service history including all costs and purchase
commitment even further as we contribute to Downer’s
including electrical, BMS and electronic security. Our order information
target of de-carbonisation of its absolute Scope 1 and
customised automation and control solutions provide: > Job safety evaluation data for each site visit
Scope 2 GHG emissions by 45-50% by 2035 and being
net zero in the second half of this century. > Custom building controls that are best suited to > A complete file management module allowing
your particular infrastructure and assets AE Smith to upload relevant documents, reports,
We use thermal modelling technology to deliver
energy and cost savings for our customers. Through > Energy metering, reporting and analytics service, safety and compliance information
comprehensive assessment and analysis we develop > A capital expenditure forecasting engine based on
> Comprehensive data management and analysis
energy profiles of existing buildings that reveal how small our advanced bespoke algorithms
to identify areas to improve building energy
changes can add up to big savings.
efficiencies > All the data for all your sites on one platform,
We also provide innovative financing methods through regardless of the geographic location or branch
> Tailored software applications such as energy
off balance sheet packaging that is self-funded by the servicing your site(s)
dashboards and web-based platforms to run niche
immediate energy savings, and by de-risking asset
applications and interfaces > Real-time reporting combining live asset register
ownership through the provision of ongoing maintenance
> Remote, device-agnostic monitoring, enabling you with real-time condition reporting, capital
and operational performance guarantees for the period
to manage your assets from any location over the expenditure forecasting, individual equipment
of the service agreement.
internet and facilitating our rapid response system break-down history and full service history
including individual maintenance task records for
> Local BMS/building automation by our local teams
every asset under our care at all your sites.
of experts.
Building a resilient
community 2016 Diversity Works NZ Emerging
Diversity & Inclusion Award
2018 HRNZ Corporate Social
Responsibility Award
2021 Transpower Hauora Wellbing
Initiative Award
Corporate citizenship Downer Basic Whakatipu Tētēkura Te Ara Māramatanga
We are committed to making positive contributions This programme was initially developed in partnership with Whakatipu Tētēkura is a programme for Māori school Te Ara Māramatanga is a programme for our leaders and
to our people and local economies through Downer’s the Ministry of Social Development. It is designed to provide leavers at risk of becoming NEETs (not in education, teams to better understand Māori culture, protocols and
Corporate Social Outcomes programmes. We are proud an introduction to the infrastructure sector, helping Work employment or training). The programme comprises history. By immersing them in a 24-hour marae based
of our partnerships with many community organisations and Income clients find employment opportunities in their a series of marae and classroom-based residential experience, our aim is to help participants feel involved
through the Downer business. Our range of corporate local communities around New Zealand. The programme is workshops, pastoral care and a supported career and connected, and understand the cultural significance
social development and leadership programmes are a shared commitment to invest up front in practical training development pathway. Participants are permanently that the Māori culture and people have as the indigenous
aimed at increasing our business’ impact of New and skill development, allowing for potential employees employed with Downer and supported through our people of New Zealand.
Zealand’s social outcomes and providing increased to be trained, mentored and supported into full time In Work Success programme.
and diversified opportunities. Downer is a leader in employment opportunities and onto a career pathway. The Te Ara Whanake Wāhine Toa
The Whakatipu Tētēkura programme placed amongst
the Corporate Social Outcomes space having won the programme has been running since September 2011, and Te Ara Whanake Wāhine Toa is a programme which
the finalists at the ‘2019 Diversity Awards NZ’ for
Deloittes Top 200 Diversity & Inclusion Leadership has resulted in 408 employments. commenced in October 2020. The purpose of the
‘Tomorrow’s Workforce’.
Award in 2019, and the HRNZ Diversity & Inclusion programme is to identify, strengthen and build the
Graduates have on-going support through our award-
Award in 2020. We have access to the following leadership capabilities of wāhine (women).
winning In Work Success programme. Te Ara Whanake
programmes through our Downer business, and plan
This Māori Leadership Programme is about recognising The programme will give the wāhine the opportunity to
embed them within our AE Smith recruitment and Road Ready
and developing future leaders within our business. grow and enhance their understanding and acceptance
development approach.
Road Ready is a specially designed programme Working alongside Te Puni Kōkiri, the programme of self, and to use these insights to build, strengthen and
supporting displaced workers into the infrastructure continues to increase the participation levels of our Māori demonstrate the leadership presence and confidence
In Work Success
industry. The programme takes a holistic, experiential- workforce to enhance Māori representation at all levels needed to be an effective leader in the workplace.
We understand there are a number of challenges that
learning approach that focuses on te tangata katoa (the of business. By encouraging the career progression of
can cause barriers to on-going employment. These
whole person). Participants will be equipped with the our Māori employees, we encourage them to become
include literacy and numeracy, financial issues, health
practical skills, knowledge and qualifications they need to influential leaders and role models.
(including mental health), family/whanau, drugs, and
be work-ready, as well as tools that build resilience and
alcohol. The purpose of the In Work Success programme The programme is held in a marae setting
support wellbeing – for themselves and their whānau.
is to facilitate whole of life support services and provide with a focus of Māori tikanga (protocol). It helps
on-going monitoring to enable participants to maintain As with Downer Basic, participants and their respective participants to embrace their heritage, being
employment and to maximise successful outcomes. Line Managers are also offered on-going support as they proud of who they are and stepping into
transition into new work through our award-winning In the leadership space.
This programme was given the Workforce Experience award
Work Success programme.
at the 2019 HR Institute New Zealand (HRINZ) Awards.
130 Kerrs Road, Wiri, Auckland 2104 aesmith.com.au | 09 526 3620
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