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African BUSINESS - United Nations Economic Commission for Africa
African
     The B est selling Pan-Af r ican Bu siness Maga zine                                                                                            UFC brings the fight to Africa
                                                                                                                                                    MTN: New CEO, new era
                                                                                                                                                    Zambia’s spiralling debt crisis
                                                                                                                                                    Will Africa protect its citizens abroad?

BUSINESS
                                                                                                                                                    SPECIAL REPORTS
                                                                                                                                                    Africa’s Top 100 Banks 2020
                                                                                                                                                    Oil and gas industry
An IC Publication                       |      54th Year                 |        N° 477              |       October 2020                          reels under Covid-19

      FIVE MORE YEARS?

                               Tanzania faces the future

 l Euro Zone €5.00 l UK £4.00 l USA $6.50 l Algeria DA 500 l Canada $6.50 l CFA Zone CFA 2 900 l Egypt E£ 60 l Ethiopia R 150 l Gambia GMD 200
 l Ghana GH¢ 20 l Kenya KShs 350 l Liberia $5 l Mauritius MR 150 l Morocco Dh 40 l Oman OR 2.00 l Qatar QR 20 l Rwanda RWF 3000
 l Saudi Arabia Rls 20 l Sierra Leone LE 40,000 l Singapore $7.50 l South Africa R49.00 (inc. tax) l Other Southern African Countries R43 (excl. tax)
 l Sweden SKr 33 l Switzerland SFr 8.70 l Tanzania TShs 6,500 l Tunisia DT 5 l Turkey TL 10.000Y l UAE Dh 20 l Uganda USh 15,000 l Zambia ZMW 50
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C O N T E N T S
                                                           Contents October 2020 Issue Nº 477 www.icpublications.com
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                                                   Cover story Five more years?
Unit 4, College Business Park, College Road,
North Aston Clinton HP22 5EZ UK
Telephone: + 44 (0) 1442 820580
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www.africanbusinessmagazine.com/subscribe          Business prepares for
GROUP PUBLISHER
Omar Ben Yedder
VP DEVELOPMENT
                                                   Magufuli’s second term
Saliba Manneh | s.manneh@icpublications.com
SENIOR PROJECT
MANAGER
Darren Moore | d.moore@icpublications.com          Business Intelligence                 African Banker Awards 2020
ADVERTISING SALES                                  4 News and deals                      52 Interview: Admassu Tadesse,
DIRECTORS
Medrine Chitty, Baytir Samba,                         from around Africa                    President and Chief
Nick Rosefield, Cécile Louédec                                                              Executive, TDB
ADVERTISING
advertising@icpublications.com
                                                   Cover story: Tanzania                 55 Women dominate
DISTRIBUTION
                                                   12 Five more years?                      African Banker 2020 Awards
distribution@icpublications.com                       Business prepares for              56 Interview: Olukayode Pitan,
PRODUCTION MANAGER                                    Magufuli’s second term                Managing Director, Bank of
Sophie Dillon
GHANA – SPECIAL PROJECTS AND ADVERTISING
                                                   20 Will Magufuli’s                       Industry (BOI)
Silvia Salvetti Ollennu                               Covid-19 gamble pay off?
Top Reports
Tel: +233 24 910 5995
                                                                                         Special report: Oil & gas
top@topreports.org                                 Features                              59 Tough times for Africa’s
NORTH AFRICA                                       23 Priorities for MTN’s new CEO          upstream oil and gas
Néjib Ben Yedder                                   30 Mixed Martial Arts                 63 North African producers
n.benyedder@icpublications.com
                                                      expand in Africa                      feel the strain
IC EVENTS
info@ic-events.net                                 32 Opinion: When will
                                                      goverments learn that              Countryfiles
Printers
Roularta Media Group                                  African lives matter?              70 Mali coup takes shine
Meensesteenweg 300
8800 Roeselare
                                                   34 Opinion: Making the                   off gold exports
Belgium                                               WTO work for Africa                72 Central bank governor
                                                                                            sacking sparks worries
                                                   Africa’s Top 100 Banks 2020
N° DE COMMISSION         All pictures
                                                   36 Report overview                    Book review
PARITAIRE                AFP unless indicated.     41 Can Africa’s banks emerge          80 A Peacekeeper in Africa
0419 K 89806             Registered with the
Mensuel:                 British Library.             stronger after Covid-19?
Octobre 2020             ISSN 0142-9345            42 Rankings: Africa’s                 Editor’s View
Dépôt légal
                                                      Top 100 banks                      82 US should bring in
                                                   44 Regional rankings                     Sudan from the cold
©2020 IC Publications Ltd
African BUSINESS - United Nations Economic Commission for Africa
4 African Business October 2020

Business Intelligence Deals
                                    Former board members
                                    and executives to buy
                                    out Comair                      Nigeria approves $1.9bn         Zambia set to
                                                                    rail link with Niger            enter default
                                    South African airline
                                    Comair, which entered           Nigeria has approved a $1.9bn   Zambia has asked inves-
                                    bankruptcy protection amid      rail line to neighbouring       tors in $3bn of its US dollar
The US Power Africa scheme          the coronavirus pandemic,       Niger, confirmed transport      bonds to accept a six-month
has announced $2.6m of grants       is to be bought out by          minister Rotimi Amaechi at      delay in interest payments
to solar energy companies to        former board members and        a weekly cabinet meeting        beginning in October. If
provide reliable and affordable     executives in a restructuring   in Abuja. The goods line        confirmed Zambia would be
off-grid electricity to 288         process. The board members      will join Kano and Katsina      the first African country in
healthcare facilities across nine   and executives of the British   in northern Nigeria with        the Covid era to enter debt
countries in sub-Saharan Africa.    Airways franchisee and          Maradi, a city in southern      default. Zambia is struggling
Firms in Nigeria, Zambia,           owner of Kulula.com will        Niger. A presidential           from the global plunge in
Rwanda, Ghana, Mozambique           invest fresh equity of R500m    spokesman said that it will     commodity prices, spiralling
and other countries were            ($30m) in return for a 99%      transport raw materials and     debts and a lack of investor
selected.                           shareholding.                   agricultural produce.           confidence (see p72-73).

Power Africa
announces grants
for solar energy
companies
African BUSINESS - United Nations Economic Commission for Africa
6 African Business October 2020                                                                                                                                                                                                           October 2020 African Business 7

Business Intelligence News                                                                                                           Business Intelligence News
                                     World Bank launches             Kenya unveils diaspora           Angola negotiates                                                                                 Boeing nor the FAA can             discounted this test data
                                     Africa climate change           investment fund                  debt relief                                                                                       shirk their responsibility for     and ignored this evidence,
                                     strategy                                                                                                                                                           developing and certifying          assuming that all pilots
                                                                     Kenya has introduced its first   Angola is negotiating $6.2bn                                                                      an aircraft that was not           would respond quickly and
                                     The World Bank has              licensed investment fund         of debt relief over the next                                                                      safe to fly for all pilots,”       effectively to uncommanded
                                     launched a multi-billion        for citizens living overseas     three years with three of                                                                         congressional Democrats            MCAS activation. Those
                                     dollar Africa climate change    in a bid to channel diaspora     its major creditors, which                                                                        Peter DeFazio and Rick             assumptions were drastically
                                     strategy for the next six       funds into development           include Chinese banks                                                                             Larson said in the report.         wrong.”

                                                                                                                                     Boeing plane
                                     years in a bid to kick-start    projects. Kenyans abroad         and government agencies,                                                                                                                 The report noted
                                     green growth hampered           can now make investments         according to the IMF. The                                                                         Safety system at fault             that allegations made by an
 Facebook will open a software       by Covid-19. The Next           through the African Diaspora     country has been hit hard                                                                         The 18-month investigation         Ethiopian Airlines former

                                                                                                                                     in Ethiopian
 programming office in Lagos         Generation Africa Climate       Asset Managers which             by the decline in oil prices                                                                      found the 737 MAX was              chief engineer could not be
 in 2021. The move marks the         Business Plan aims to train     has been granted the first       and has sought relief from                                                                        unsafe because the FAA had         proven.  
 first time the US social media      10m farmers in climate-         licence of its kind. Almost      the G20. “To the extent                                                                           approved a faulty safety               “A whistleblower with

                                                                                                                                     Airlines crash
 giant will have a team of           smart agriculture, expand       3m Kenyans living mostly in      that unforeseen risks to                                                                          system called MCAS due to          knowledge of Ethiopian
 engineers on the continent,         landscape management            North America and Europe         achieving the medium-term                                                                         what investigators said was        Airlines’ actions in the
 five years after it opened its      over 60m hectares in 20         sent an estimated $3bn           debt target materialise, we                                                                       an overly close relationship       aftermath of the March

                                                                                                                                     ‘not safe’says
 first advertising office in South   countries, increase renewable   in remittances to Kenya          will act to mitigate those                                                                        between Boeing and the             2019 crash alleged that staff
 Africa. The new office will         energy generation capacity      last year. The fund allows       risks, including by seeking                                                                       regulator.                         of the carrier accessed the
 focus on building “products for     from 28 GW to 38 GW, and        payments to be made using        additional debt relief from                                                                          MCAS, which is designed         airplane’s maintenance

                                                                                                                                     US investigation
 the future of Africa, and the       equip at least 30 cities with   Kenya’s mobile money             a wider group of creditors,”                                                                      to automatically counter a         records the day after the
 rest of the world, with Africans    low-carbon, compact urban       platform M-Pesa, enabling        the Angolan government said                                                                       tendency in the 737 Max            accident. Such action
 at the helm,” Facebook said.        planning.                       investments as little as $5.     in a statement.                                                                                   to turn upwards, was not           is contrary to protocols
                                                                                                                                                                                                        mentioned in crew manuals.         that call for records to be

 Facebook
                                                                                                                                                                                                        Boeing also sought to              immediately sealed following
                                                                                                                                                                                                        convince regulators not to         a crash. However, while it
                                                                                                                                     A report released by US         (FAA) blamed “foreign-             mandate simulator training         is not known how, if at all,

 to open
                                                                                                                                     investigators into two deadly   trained pilots” for “not           as a requirement for Max           the records were altered,
                                                                                                                                     Boeing 737 MAX crashes,         following procedures” and          pilots, as it would incur extra    the whistleblower contends
                                                                                                                                     including the crash of          discounted technical design        costs.                             that this action was part of a

 Lagos office                                                                                                                        Ethiopian Airlines Flight 302
                                                                                                                                     from Addis Ababa to Nairobi,
                                                                                                                                     said that Boeing and the
                                                                                                                                                                     flaws in the 737 Max.
                                                                                                                                                                        But the report from
                                                                                                                                                                     the US Congress’s House
                                                                                                                                                                                                           The report issued by
                                                                                                                                                                                                        the US House Committee
                                                                                                                                                                                                        on Transportation and
                                                                                                                                                                                                                                           pattern of faulty repairs and
                                                                                                                                                                                                                                           erroneous records that call
                                                                                                                                                                                                                                           into question the reliability
                                                                                                                                     US aviation regulator were      Committee on Transport             Infrastructure also found          of Ethiopian Airlines’
                                                                                                                                     responsible for developing      and Infrastructure said that       that Boeing had withheld           maintenance practices,” the
                                                                                                                                     and certifying an aircraft      the 737 Max aircraft used in       testing data from the FAA.         investigators said.
                                                                                                                                     that was not safe to fly,       both accidents was unsafe for         “Boeing had information             Ethiopian Airlines did
                                                                                                                                     writes Shoshana Kedem.          pilots regardless of their level   from its own test data             not respond to requests
                                                                                                                                        Following the Ethiopian      of training.                       suggesting that some pilots,       for comment. Boeing said
                                                                                                                                     Airlines accident on 10            “While both Boeing and          even US-trained Boeing             it had improved its safety
                                                                                                                                     March 2019 that killed 157      the FAA have pointed to pilot      test pilots, would need            culture and incorporated
                                                                                                                                     people, and the crash of Lion   performance as a factor in         more training on the MAX,          many of the report’s
                                                                                                                                     Air Flight 610 in Indonesia     the MAX crashes and while          particularly to respond to         recommendations. Ethiopia’s
                                                                                                                                     five months earlier, both       pilot performance is often         an erroneous activation of         Civil Aviation Authority is
                                                                                                                                     Boeing and the US Federal       a contributing factor in any       MCAS effectively. However,         preparing its own accident
                                                                                                                                     Aviation Administration         aircraft accident, neither         Boeing appears to have             report on Flight 302.

                                                                                                                                                                                                                                           A crew working with
                                                                                                                                                                                                                                           investigators clears the site after
                                                                                                                                                                                                                                           the crash of Ethiopian Airlines
                                                                                                                                                                                                                                           Flight 302 in March 2019.
African BUSINESS - United Nations Economic Commission for Africa
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Proparco and Energy              access to integrated health       expected to be substantial.      was raised from investors
Access Ventures                  services, including health        ARIES Investissements acted      including KfW on behalf of
back Solarise Africa             programmes for managing           as financial advisor in this     the German Federal Ministry
investment round                 chronic illnesses, discounts      transaction.                     for Economic Cooperation
Energy Access Ventures           at pharmacies and drug                                             and Development, the Small
(EAV) announced a follow-on      delivery. Its health wallet for   PAYG solar company               Foundation and the Men-
investment in Solarise Africa,   funding medication-based          Greenlight Planet raises         nonite Economic De-
a pan-African clean energy       expenses has been extended        $90m for expansion               velopment Association.
and energy efficiency leas-      to masks and hand sanitisers      Greenlight Planet is set to      EFTA’s shareholders, includ-
ing company. The round was       during the pandemic.              expand its pay-as-you-           ing AgDevCo and Equity for
led by French development                                          go (PAYG) solar consumer         Africa, will become share-
finance institution Proparco     Postal Bank of Congo              financing business and           holders in EFAfrica Group.
which invested the dollar        obtains medium-term               consolidate its debt port-       EFTA’s financing has directly
equivalent of €4m in quasi-      financing from BDEAC              folio after raising $90m in      or indirectly supported over
equity through the AFD           Postal Bank of Congo (BPC)        new financing. Development       10,000 jobs, with 64% of
Group EU-funded African          has obtained medium-              finance institutions including   its borrowers in rural and
Renewable Energy Scale-Up        term financing of over            CDC, Dutch FMO and Nor-          mixed-rural areas.
facility, alongside existing     €15m ($17.5m) from the            way’s Norfund contributed to
investors EAV and EDFI Elec-     Development Bank of Central       the equity and debt funding      DFC provides $35m
triFI, an EU-funded impact       African States (BDEAC).           round as did impact investors    financing to Nigerian
investment facility.             The loan marks the first          ResponsAbility, SIMA Funds,      solar energy company
                                 collaboration between the         Symbiotics, Global Partner-      Solar home systems provider
Digital health provider          banks and will help support       ships and private equity firm    Lumos has secured $35m in
BIMA raises $30m from            the private sector in the         ARCH Emerging Markets            new financing from the US
CreditEase, LeapFrog and         Republic of Congo. With           Partners’ Africa Renewable       International Development
Allianz X                        the support of BDEAC, BPC         Power Fund.                      Finance Corporation (DFC).
BIMA, a Stockholm and Lon-       will increase its loans to                                         The financing will enable
don-based provider of digital    traders, businesses and           EFAfrica Group raises            Lumos to deploy 160,000 new
health and insurtech solu-       SMEs, in a context where          acquires Tanzanian               solar home systems, which
tions in emerging markets,       the economic and social           equipment finance                will be used to power house-
has closed a $30m equity         impacts of Covid-19 are           business EFTA                    holds and small businesses
investment round. The com-                                         EFAfrica Group has raised        across Nigeria.
pany, which claims to have       Below: Inauguration of a          $12m for regional expan-
reached 35m people in Asia       solar power plant at Zaktubi      sion and acquired Tanzanian      The news on this page was
                                 in Burkina Faso. Three of
and Africa, has a health hub     this month’s deals feature        equipment finance busi-          brought to you by Orbitt
approach, giving customers       investment in solar energy.       ness EFTA. The funding           www.orbitt.capital
African BUSINESS - United Nations Economic Commission for Africa
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Deal of the Month
                                                         as well as international markets, says Ben Malongo,
                                                         Mbasira’s business adviser.
                                                             The company sources a variety of grains from
AfricInvest Private Credit’s $4m                         local smallholder farmers and sells them to bulk
facility for Tanzanian maize trading                     buyers in the domestic market as well as to export
                                                         markets in Kenya, Rwanda, Democratic Republic of
company Mbasira Food Industries                          Congo, Burundi and other East and Southern African
was unique for several reasons, as                       countries.
                                                             The unexpected ban of maize grain exports in
Richard Ndem reports                                     2017-18 required the company to devise a strategy

AfricInvest
                                                         to hedge the risk of another ban on the company’s
                                                         export revenues, leading the firm to add maize flour
                                                         processing to the business plan via the establishment
                                                         of a milling facility. With this new line of business

arranges $4m
                                                         and based on the projected demand for maize flour,
                                                         the company’s earnings before interest, taxes, de-
                                                         preciation, and amortisation (EBITDA) margin is
                                                         expected to increase four-fold by 2022.

finance for
                                                             The life of SMEs seeking investment can be bumpy,
                                                         particularly in emerging markets, and adequate fi-
                                                         nancing is necessary to maintain these companies
                                                         on their route of viability and sustainability. On one

Tanzanian
                                                         hand, APC’s objective is to support the immediate
                                                         financial needs of its clients and prepare the long-
                                                         term horizon of its clients. This can be achieved
                                                         through personalised financial service along with a

grain
                                                         deep review of the company’s management opera-
                                                         tions, Tnani says.
                                                             APC starts from scratch for each new transaction
                                                         and prepares a fit-for-purpose solution to its client,

manufacturer
                                                         she adds. In practice, this translates into personalised
                                                         debt repayment patterns to shadow clients’ cash flow
                                                         profiles or an adapted security package to prevent any
                                                         operational encumbrance with other company debt
                                                         providers. APC can also offer cross-border facilities
                                                         for entities that are part of the same group.
                                                             Most SMEs are family owned and as such, operate
                                                         with an informal management structure. APC requires
                                                         its clients to develop a clear management organisa-

S
                                                         tion, and supports them in reaching international
          mall and medium-sized e rprises (SMEs)         standards of governance. A review of the client’s          also benefits from secured off-take agreements               Above: A woman        Tanzania has not suffered from restrictions in the
          represent an essential component of the        organisational management allows APC to monitor its        with international buyers, guaranteeing the sales            harvests maize cobs   movement of food commodities since the beginning
                                                                                                                                                                                 on a commercial
          sub-Saharan Africa (SSA) economy and           clients’ performance while it prepares the company’s       volume and ensuring a fixed price. This allows APC           farm in Tanzania.     of the pandemic and Mbasira does not expect any
          represent nearly 90% of all businesses in      internal structure for the potential of a subsequent       to predict Mbasira’s revenues. The presence of a                                   disruption in its supply chain.
          the region, according to the International     larger debt- or even equity-raising exercise.              collateral manager allows for close monitoring of                                     “Further, although we have seen some level of
          Finance Corporation.                               Mbasira Food Industries provides a key opportunity     the company’s operations and stock volume, and                                     restrictions in terms of international logistics, the
   The SME space is at the heart of AfricInvest’s        for APC to support a vital link in the SSA food            therefore the potential to adapt the facility.                                     handling of food commodities is prioritised by gov-
strategy, says Samia Tnani, head of credit origina-      security chain, says Daniel Cremer, regional head of                                                                                          ernments as population food security cannot be
tion at AfricInvest Private Credit (APC), the debt       origination at APC. The addition of the flour milling      The impact of COVID 19                                                             jeopardised at any cost. Therefore, we do not expect
vehicle of the AfricInvest group. The group provides     business segment and the resilient demand for maize        Although local banks in the region have been sup-                                  Mbasira’s business model to be affected by the COVID
equity and debt services and targets SMEs across the     grains and flour could provide the company with            portive of local companies, Covid-19 has had a detri-                              19 situation,” says Malongo.
African continent.                                       steady cash flows, he says.                                mental impact on the banks’ appetite in terms of new                                  This transaction was unique for several reasons.
   APC focuses on sectors including light manufac-           APC has designed a $4m facility for the company        loans. Banks are busy in portfolio restructuring and                               It was originated via the electronic platform Orbitt,
turing, healthcare, hospitality and agribusiness, with   to support its expansion plans and new activity. Part      are not ready to open or increase new lines of credit                              which acted as deal facilitator, says Tnani. With
loans ranging from $1.5m to $5m, she says. It targets    of the facility will be used to finance the new milling    to SMEs, says Sonal Sejpal, partner at Anjarwalla &                                restrictions on international travel, the Orbitt plat-
SMEs with annual revenues below $15m and total as-       process facility and new warehouses. The remaining         Khanna LLP, the legal adviser to APC.                                              form creates bridges between financial institutions
sets of $15m maximum with less than 300 employees.       part is structured as a working capital facility that         Tnani sees Covid-19 as a challenge as well as an                                and SSA corporates seeking finance. It may redefine
   Tanzania’s Mbasira Food Industries is a grain         will be used to increase grain purchase volumes. The       opportunity for APC. Movement restrictions have had                                the approach to conducting business in the region.
trading company with a need for financing. APC           revolving credit facility (RCF) will allow the company     an impact on businesses, but from a credit perspec-                                   “APC remains open for business and we keep
was able to develop solutions for both capital ex-       to substantially increase its purchasing power and         tive, there is opportunity to assess the resilience of                             working on new transaction opportunities. To sup-
penditures and working capital, granting the nec-        thereby provide a route to market for small-scale          businesses and the quality of their management in                                  port our activities, we are increasing our local pres-
essary flexibility to support the envisaged growth       farmers, says Cremer.                                      time of crisis. This real-life test will define the credit                         ence to get closer to businesses and we aim at being
of Mbasira.                                                  From a foreign currency risk management per-           approach of tomorrow, she says.                                                    more active in the coming years,” Tnani concludes. n
   The company was incorporated 18 years ago in          spective, the transaction benefits from a natural             From a business perspective, the situation re-
Tanzania, and has been engaged in grain handling,        hedge as most of the export revenues are denominated       mains challenging globally, given both health and                                  The article on this page was brought to you by Orbitt
sourcing local grains and supplying to the domestic      in US dollars, says Cremer. The financing structure        economic considerations, says Malongo. However,                                    www.orbitt.capital
African BUSINESS - United Nations Economic Commission for Africa
12 African Business October 2020                                                                                   October 2020 African Business 13

Cover story: Tanzania

    Tanzania’s President John Magufuli has gained a negative reputation for his treatment of
   international investors and his controversial approach to the Covid-19 pandemic, but does
  the criticism conceal real progress in the economy since he took office in 2015? Tom Collins
         reports from Tanzania on the eve of its parliamentary and presidential elections

         Five more years?
         Business prepares
          for Magufuli’s
           second term

I
       n the last five years, Tanzanian President           One term in, his overall impact on the economy,
       John Magufuli’s combative approach to in-         however, is far less clear. With the president facing a
       ternational business, aggressive domestic         crucial re-election battle in October and the prospect
       policies and unusual response to coronavirus      of a second five-year term, Magufuli’s business and
       have made him one of the most high-profile        economic record is coming under increasing scrutiny.
       and controversial presidents on the continent.       Foreign direct investment (FDI) fell by 43% in the
   The 60-year-old’s blunt approach – which includes     year after Magufuli entered office in October 2015,
a willingness to intervene in domestic markets – has     but Tanzanian GDP continued to grow at an average
attracted strong domestic support but spooked some       of around 6% a year, backed by a strong performance
foreign investors and drawn condemnation from            in sectors including light manufacturing, mining,
Tanzania’s East African partners.                        agriculture and logistics.
African BUSINESS - United Nations Economic Commission for Africa
14 African Business October 2020                                                                                                 October 2020 African Business 15

Cover story: Tanzania

   Some believe that the president’s campaign                                                               50km north of Dar es Salaam, Magufuli said only a
against corruption, although understandably popular                                                         “madman” would accept the terms.
with ordinary voters, has restricted liquidity. With                                                           While the aggressive approach has stunted invest-
the state the largest employer in the market, any                                                           ment in key sectors and projects, Tanzanians applaud
blockage to illicit channels necessarily affects the                                                        Magufuli’s uncompromising attitude, in which he
individual wealth of Tanzanians and their ability                                                           paints himself as a regional champion against neo-
to spend.                                                                                                   colonial interests. His tough approach finds unlikely
   The president’s supporters in the business com-         Magufuli’s first term       Acacia Mining’s
                                                                                                            allies in the country’s private sector.
munity argue that the lack of confidence in Tan-                                       North Mara              “There are many countries where foreign investors
zania’s economy is misplaced. They say that nega-          has been marked by a        gold mine in         enter with huge capex, but they don’t pay corporate
tive political headlines, a controversial coronavirus      strained relationship       Tanzania. In 2017,
                                                                                       the company
                                                                                                            tax and they leave big holes in the economy,” says
response (see p20-21) and well-documented tension          with business, with         was issued           Mohammed Dewji, CEO of Tanzania’s largest con-
with multinational firms have led to an international                                  with a $190bn        glomerate, MeTL, a producer and trader of agricul-
reputation lacking nuance.                                 several incidents sending   retrospective tax    tural and industrial goods.
   Despite economic reforms that weigh on the pri-         shockwaves through the      bill, which many
                                                                                       investors saw as a
                                                                                                               “Initially Barrick was a bad thing in terms of
vate sector, including the crackdown on corruption         investment community        shakedown.           sending out shockwaves, but now the confidence is
and tax rises, many businesspeople in Tanzania tell                                                         coming back. The government has clamped down
African Business that they will vote for Magufuli in                                                        on exemptions and it has strengthened its revenue
October.                                                                                                    collection. Our budget support over the last five years
                                                                                                            has reduced tremendously. These are all the good
Pragmatist or populist?                                                                                     things not being talked about.”
Magufuli’s first term has been marked by a strained                                                            Indeed, Magufuli may be more pragmatic than
relationship with business, with several incidents                                                          observers think. Although it still remained below the
sending shockwaves through the investment com-                                                              $1.5bn recorded in 2015, FDI had risen to $1.1bn last
munity.                                                                                                     year. And along with reaching a deal in the mining
    In 2017, Acacia Mining, Tanzania’s largest gold-                                                        sector, Magufuli’s government has made concessions
miner, was slapped with a $190bn retrospective tax                                                          to companies looking to develop Tanzania’s offshore
bill for failing to pay royalties on alleged undeclared                                                     gas industry. Estimated reserves stand at around 58
exports. In January this year, Canada’s Barrick Gold –                                                      trillion cubic feet – just under half of the estimated
which gained full control of Acacia Mining in 2019 –                                                        potential in neighbouring Mozambique.
agreed to settle the dispute by paying the Tanzanian
government $300m and ceding 16% ownership of its                                                            Laws delay investment
three mines in the country.                                                                                 In 2017, the government introduced legislation for the
    Barrick agreed to create a joint venture with the                                                       extractive sector that raised taxes, established arbi-
government, Twiga Minerals, to manage the com-                                                              tration in Tanzania and deemed that “unconscion-
pany’s assets and to oversee a 50/50 economic benefit                                                       able” contracts could be unilaterally renegotiated
sharing deal, but outstanding issues are still being                                                        by the government. These laws delayed any possible
worked out, according to Barrick.                                                                           deal between gas companies Shell and Equinor and
    Though the deal has restored a degree of con-                                                           the government, further prolonging development.
fidence in Tanzania’s business environment, the                                                                However, the government has quietly rescinded
episode – which some saw as a shakedown – has                                                               some of its earlier demands, says Thomas Scurfield,
had a long-lasting impact on an investor community                                                          Africa economic analyst at the Natural Resource
that covets predictability.                                                                                 Governance Institute.
    “After the announcement, some people who were                                                              “Early this year the government started to in-
planning to invest in Tanzania decided to relocate                                                          troduce an arbitration act that essentially allows
to Uganda, the DRC and elsewhere,” says Donath                                                              international arbitration with an international body
Olomi, CEO of the Dar es Salaam-based Institute of                                                          to take place, so long as arbitration is physically tak-
Management and Entrepreneurship Development.                                                                ing place in Tanzania,” he says.
    Magufuli’s combative attitude to the natural re-                                                           This may help to move forward the $30bn project,
sources sector can be traced to his experience grow-                                                        which has been floundering since 2014. Still, with
ing up in a poor village in a mining area near the                                                          low gas prices and unfavourable regulation, analysts
shores of Lake Victoria in Tanzania’s northwest. It is                                                      do not expect the project to come online for several
also a legacy of the socialist past of Magufuli’s ruling                                                    years – delaying an important foreign currency
Chama Cha Mapinduzi (CCM) – which translates as                                                             earner for Tanzania.
Party of the Revolution - in which the market and                                                              While Mozambique’s terms are more conces-
its companies are tightly regulated to ensure that the                                                      sionary, according to Scurfield, some observers
state is the main vehicle for development.                                                                  argue that Tanzania’s approach is consistent with
    Despite its controversy, the Barrick saga set the                                                       the country’s historical scepticism towards free
stage for how Magufuli would engage with foreign                                                            market capitalism.
companies in Tanzania. He has since overturned two                                                             “Certainly, it slows down foreign investment –
agreements with China negotiated by his predeces-                                                           some investments would have happened earlier if
sor Jakaya Kikwete, arguing that they were not good                                                         the process were quicker,” says Jens Reinke, IMF
deals for Tanzania. Commenting on a $10bn develop-                                                          representative in Tanzania. “But I think that is a
ment to build East Africa’s biggest port in Bagamoyo,                                                       cost Tanzanians are willing to pay.”
African BUSINESS - United Nations Economic Commission for Africa
16 African Business October 2020

Cover story: Tanzania

                                                                                has begun to emerge on Dar es Salaam’s Bagamoyo
                                                                                Road, consisting of 10 innovation hubs and several
                                                                                large telecoms companies.
                                                                                   “Things are happening here. Young people are
                                                                                running innovation spaces and successful businesses,
                                                                                but our biggest challenge is that we are not telling our
                                                                                stories right. That is one of the strategic advantages
                                                                                they have in Rwanda and Kenya – they know how to
                                                                                tell their stories. I can tell you I have worked with
                                                                                some amazing startups but some of them don’t even
                                                                                have a website.”
                                                                                   The failure to communicate Tanzania’s strengths
                                                                                is partly a product of the Magufuli administration,
                                                                                which too often shows an active disregard for its
                                                                                international reputation. The president prioritises
                                                                                his reputation among a support base of mostly lower
                                                                                income citizens in rural areas. While journalists
                                                                                writing a negative story about Magufuli in Swahili
                                                                                risk jail time, the same story in English – which is
                                                                                less widely spoken – will arouse limited attention.
                                                                                   Magufuli’s seeming carelessness towards his in-
                                                                                ternational reputation has returned to the fore during
                                                                                the coronavirus pandemic.
                                                                                   Unlike many other African countries, Tanzania
Failure of communication                                  Above: Unshelled      has downplayed the pandemic’s impact and avoided
Many companies argue that Magufuli’s ideological         cashew nuts at a       lengthy lockdowns (see p20-21). When Magufuli
                                                         warehouse. The nut
approach to the economy feeds a negative perception      is one of Tanzania’s   declared Tanzania “Covid-19 free” in June, he made
in the international press.                              main exports.          no effort to rectify a torrent of negative press, even
    “When you go after a conglomerate or multilateral,                          though some claim his statement was taken out of
they are going to push a story that what you are doing                          context. His bizarre claim that Covid-19 tests were
is not fair, that it is erratic and unpredictable,” says                        inaccurate due to a goat, papaya and paw paw testing
Fahad Awadh, co-founder of YYTZ Agro-Processing,                                positive in a lab was allegedly a joke made in Swahili
which processes up to 2,500 tonnes of raw cashew                                – but was perceived as a serious statement elsewhere.
per year from a factory in Zanzibar.                                               Such gaffes have obscured real progress made in
    However, like other businesses in the domestic                              Tanzania, some say. Local businesses point to Tan-
market that spoke to African Business, he points to                             zania’s recent graduation to lower-middle income
a faster and more accountable state under Magufuli                              status as defined by the World Bank.
– so long as you “play by the rules”. He explains                                  The country also moved up three places in the
that a zero-tolerance policy on corruption has made                             World Bank’s Ease of Doing Business Ranking last
engagement with the local authorities much easier.                              year, although it still came 141st out of 190 countries.
    “I just want to know what the rules are and know                            The difficult business environment is one of the main
that if I follow the rules no one will come to har-                             reasons that Tanzania’s economy has been gradually                                                                                    In association with
ass me and try to extort money and I’ve seen that                               dwarfed by that of neighbouring Kenya, which occu-
improve.”                                                                       pied 56th spot in the Ease of Doing Business Ranking.
    He says that an association of cashew nut produc-                              Despite its bountiful natural resources, its location
ers he set up persuaded the government to remove                                in a strategic position for facilitating trade to the rest
excise duties and VAT on vacuum bags used to pack-                              of East and Central Africa and its larger population,
age nuts within six months.                                                     Tanzania has not kept up with its more liberal neigh-
    Taxes have been removed in key sectors to encour-                           bour. In 2019 Tanzania’s GDP was $63.2bn, almost a
age industrialisation, and the business community                               third smaller than Kenya’s $95.5bn.
argues that the government has introduced positive
reforms and made efforts to shed the less successful                            Politics as usual?                                           On Marketplace Africa, The Profit Point features business leaders
parts of its statist DNA.                                                       While Magufuli’s battle against corruption is ap-
    Jumanne Mtambalike, CEO of Sahara Ventures, an                              plauded by many – his tough approach earned him
                                                                                                                                             from across the region on how they achieved success to make
accelerator and tech-consultancy based in Dar es Sa-                            the nickname “The Bulldozer” – his efforts have been         their companies profitable.
laam, believes that Tanzania’s inability to broadcast                           framed by critics as a way to persecute political op-
its positives is a major reason why the country fails                           ponents. Since Magufuli came to power, opponents
to attract foreign investment.                                                  allege that he has disregarded the rule of law and           Marketplace Africa covers the macro trends impacting the region
    Tanzania only has around 60 tech Magufuli’s seeming                         subverted the judiciary by forcing legislation through       and profiles the continent’s key industries and corporations.
companies due to a lack of foreign capi-                                        parliament and using draconian statutes to harass
tal, rather than a lack of tech-led inno- carelessness towards his              and imprison opponents.
vation, he says. Last year the company international reputation                    A local journalist, who wishes to remain anony-           cnn.com/marketplaceafrica
held an industry event, Sahara Sparks, has returned to the fore                 mous, was imprisoned for 13 days for running an
which welcomed over 200 Tanzanian                                               unlicensed blog after the authorities imposed a $900
startups searching for funding. A tech- during the coronavirus                  registration fee on all bloggers in 2018. “I wasn’t even
nology district known as “Silicon Dar” pandemic                                 critical of the government,” he says.
                                                                                                                                                              CNN name, logo and all associated elementsTM & © 2020 Cable News Network. A WarnerMedia Company. All rights reserved.
18 African Business October 2020

Cover story: Tanzania

                                                                               about by one person, and in so doing they have weak-
                                                                               ened some of the institutions,” says Olomi from
                                                                               the Institute of Management of Entrepreneurship
                                                                               Development.
                                                                                  “The media, the parliament, the opposition. If you
                                                                               don’t institutionalise this period where Magufuli is
                                                                               making government stricter and more straightfor-
                                                                               ward, then what happens when you have weakened
                                                                               institutions and that spirit is no longer there? Then
                                                                               you have a worse situation.”

                                                                               Regional issues
                                                                               Tanzania’s political environment – and Magufuli’s
                                                                               unapologetic stances on controversial issues – are
                                                                               also straining relations with its regional partners in
                                                                               the East African Community (EAC), creating prob-
                                                                               lems for EAC businesses in trade, transport and
                                                                               logistics.
                                                                                   When Magufuli first came to power it seemed he
                                                                               had found a powerful ally in Rwanda’s President Paul
                                                                               Kagame, taking his first international trip to stay

                                                                                                                                          Accuracy
                                                                               at his counterpart’s village retreat. The two leaders
                                                                               agreed to co-finance and build a railway from Tan-
                                                                               zania’s northwestern town of Isaka to the Rwandan
   The concern for the private sector is that Magu-    Above: Counting         capital of Kigali, connecting the port of Dar es Salaam
fuli’s ability to enact laws and evade normal checks   votes in semi-          with the hinterland.

                                                                                                                                          has never
and balances is forging an unpredictable actor that    autonomous                  The relationship has since soured due to Magu-
                                                       Zanzibar in the 2015
can vilify certain sectors and impose his will on      election, where the     fuli’s support for Burundi’s late president Pierre
individual companies. The business community is        result was cancelled.   Nkurunziza and other disagreements, delaying the
closely watching October’s presidential elections for  Critics allege this     project and the possibility of boosting Tanzania’s

                                                                                                                                          been more
                                                       was because the
signs of further erosion of the political environment. ruling CCM had lost.
                                                                               main port.
   A prominent lawyer, speaking on condition of                                    Relations with neighbouring states have reached
anonymity in Dar es Salaam, says the president’s                               their nadir this year. After Tanzania failed to in-
goal is to secure enough ruling party candidates to                            troduce strong Covid-19 measures, neighbouring
amend the constitution to extend term limits.                                  Zambia and Kenya, fearing overlapping transmission,

                                                                                                                                          important.
   But the president may not have everything his                               closed their borders with the country in May. Kenya
own way. Semi-autonomous Zanzibar, an opposition                               then banned direct flights arriving from Tanzania,
stronghold, remains a thorn in the side of the CCM                             and Tanzania retaliated by banning Kenyan carriers
party and is a crucial electoral target for the newly                          from its airspace.
formed ACT-Wazalendo party. At the last election,                                  The deterioration in relations has impacted Tan-
the Zanzibar Electoral Commission (ZEC) overturned                             zania’s exporters and traders, who are desperate for

                                                                                                                                          BBC News is the world’s most
the outcome of the vote when it became clear CCM                               diplomacy and a return to normality. Awadh reports
had lost, opposition figures allege.                                           a fall in cashew export volumes and Dewji from
   A video posted on social media in early September                           the MeTL conglomerate reports a slowdown in his
showed multiple army trucks packed with soldiers                               transnational logistics line.
driving through the island of Pemba, which is part
of the Zanzibar archipelago and falls under its ad-
                                                                                   While flights have resumed to Kenya, Magufuli’s
                                                                               nationalist rhetoric – often imbued with hostility         trusted and accurate news brand.
ministration. In the run-up to the national vote,                              to Tanzania’s neighbours – damages commerce for
the government has banned numerous opposition
candidates from running in key constituencies and
                                                                               companies that are focused on the wider region.
                                                                                   Nonetheless, the broad perception of Tanzania’s        Across all platforms the BBC
it has attempted to block thousands of Zanzibaris                              business sector is that Magufuli has made some
from being eligible to vote.
    “CCM will do anything to claim victory,” says
Ally Saleh, a Zanzibari politician and ACT-Wazalendo
                                                                               important government reforms on corruption and
                                                                               easing some business regulations while pursuing
                                                                               policies that secure Tanzania’s national interest.
                                                                                                                                          reaches 128.4 million people in
party member.
   According to the constitution, Magufuli needs a
two-thirds outright majority from both sides of the
                                                                                   The conduct and aftermath of October’s election
                                                                               could prove a turning point in Tanzania’s economic
                                                                               history. The expected decisive win for Magufuli could
                                                                                                                                          Africa every week.
union to amend the constitution – mak-                                         see his more pragmatic side prevail – or lead him to
ing these elections about far more than The conduct and                        double down on aggressive policies.
just the next five years.                                                          “Our opposition focus on a one-sided picture that
   Along with the almost total subver- aftermath of October’s                  it is all bad,” says Awadh.
sion of an independent judiciary since election could prove                        “Like everything there is some bad and some good.
2016, the prospect of an enlarged execu- a turning point in                    I cannot say it is perfect. Are we better off – yes. Are
tive with the ability to amend the consti-                                     things getting better – yes. Has he done some things
tution worries Tanzania’s private sector. Tanzania’s economic                  really well – he has. Does he have things he could
   “We have changes that were brought history                                  improve on? Of course.” n
                                                                                                                                          Source: Global Web Index Q1 2019- Q4 2019 GAM, Global Audience Measurement, 2019. Based on ‘All BBC’
20 African Business October 2020                                                                                                                                                                                              October 2020 African Business 21

Cover story: Tanzania

With an economy that continues to                          proach has so far allowed Tanzania to avoid much of          very few health measures. With the virus currently                               that are interlinked with outside markets like tour-
                                                           the economic disruption witnessed in other markets.          having a low mortality rate in Africa relative to other                          ism, trade and logistics.
grow, Tanzania’s unconventional                               Lockdown opponents argue that with up to 80% of           regions, the logic of shutting down the economy to                                  Charles Itembe, managing director of Azania Bank,
approach to Covid-19 appears to be                         the economy in African markets within the informal           prevent deaths is not so clear. For example, Uganda                              says that he has restructured repayments on loans
                                                           sector, any restrictions will lead to far greater finan-     has only 63 reported Covid deaths while Spain, with                              for customers in the tourist industry from between
paying off, but the long-term effects                      cial ruin than in developed markets.                         a similar-sized population, has 8,500                                            three months to one year.
of the virus are hard to predict. Tom                         “Many other countries that went into lockdown                On the other hand, Tanzania could be experienc-                                  “Because of Covid-19 there was no more traffic
Collins reports from Dar es Salaam                         have suffered tremendously from an economic point
                                                           of view,” says Mohammed Dewji, CEO of industrial
                                                                                                                        ing an unreported health crisis, something that ob-
                                                                                                                        servers have feared following reports of clandestine
                                                                                                                                                                                                         in the tourist industry and our clients say they have
                                                                                                                                                                                                         been hit quite significantly,” he says.

Will Magufuli’s
                                                           conglomerate MeTL, Tanzania’s largest home-grown             Covid-19 burials in May.                                                            Unlike most other countries, Tanzania does not
                                                           company. “Tanzania never went into lockdown and                 The worry is compounded by the government’s                                   require tourists to quarantine for 14 days, which
                                                           that is why I believe it will perform far better than        strict control of the Covid-19 narrative, which in-                              means the well-known safari destination is likely
                                                           all East and Central African countries.”                     cludes banning journalists from reporting on the                                 to recover faster than its main competitor Kenya.

Covid-19
                                                                                                                        subject and creating an environment where NGOs                                   However, it is unclear whether Tanzania’s reputa-
                                                           Balancing act                                                and doctors are scared to talk to the press.                                     tion in Africa for failing to take Covid-19 seriously
                                                           In fact, Dewji’s prediction may be too modest – Tan-            While unsubstantiated by the lack of data, several                            will be picked up by potential visitors from North
                                                           zania’s economy could register one of the highest            off-record conversations between African Business,                               America and Europe.

gamble
                                                           growth rates in the world for 2020.                          medical officials and opposition figures suggest                                    A small number of tourists started to return in
                                                              The IMF predicts a drop in growth this year from          that Tanzanian hospitals were not overflowing with                               July though most operators do not expect the sector
                                                           6% to 4%, compared with Kenya which will fall from           Covid-19 patients in mid-September.                                              to fully recover until a vaccine is in circulation.
                                                           6% to 1% and others like South Africa which are                 “If Covid-19 is here in our interwoven society in                                “Most of the travellers decided to postpone their

pay off?
                                                           headed towards recession.                                    Zanzibar, we would know about it,” says one opposi-                              safari to next year,” says Rama Mohamed, founder of
                                                              “I don’t think that Tanzania is headed towards a          tion politician. “The hospitals don’t have anyone in                             Gecko Adventure Tanzania, which had been organis-
                                                           recession, it has proven to be quite resilient,” says Jens   them. They cannot hide it here in such a small place.”                           ing tours for around 60 families each month.
                                                           Reinke, the IMF’s representative in Tanzania. “Under-           The most likely explanation for the pandemic’s                                   Tanzania’s unique coronavirus policy has strained
                                                           lying this is a couple of factors. One is that Tanzania      diminished effect in Tanzania and other African                                  relations with neighbouring states who have pursued
                                                           was not hit by the public health side of the pandemic        countries compared with developed nations is that                                stricter measures. Zambia and Kenya, fearing over-
                                                           as other countries might have been.”                         younger populations are more resilient to the virus                              lapping transmission, closed their borders with the
                                                              At the beginning of the pandemic, it seemed likely        and dispersed as a result of limited transport infra-                            country in May.
                                                           that Tanzania would pay a heavy price for adopting           structure. The median age in Tanzania is just 17.7                                  Kenya then banned direct flights arriving from

D
                                                                                                                        compared with an average age of 38.4 in                                          Tanzania, and Tanzania retaliated by banning Kenyan
                ar es Salaam, economic capital of                                                                       the US – one of the worst affected coun-                                         carriers from its airspace. The deterioration in rela-
                Tanzania, September 2020. “There’s                                                                      tries.
                                                                                                                                                                        Though critics believe           tions has impacted Tanzania’s cross-border exporters
                no Covid here,” says the young tuk-tuk                                                                     Whether through luck or design, Magu- Magufuli has misled                     and traders, and some observers believe the spat could
                driver as he weaves through the dense                                                                   fuli has, for now, managed to avoid the his citizens, the                        restrict further moves towards economic integration
                traffic of this city of 7m inhabitants.                                                                 negative impact to health and the economy controversial approach                 in the East African Community.
                Since President John Magufuli boldly                                                                    of Covid-19 during a period of extreme                                              But elsewhere, the relative health of Tanzania’s
announced in June that Tanzania was “coronavirus                                                                        turmoil in the rest of the world.               has so far allowed               economy is reflected by its engagement with multi-
free” it has become a commonly heard refrain across                                                                                                                    Tanzania to avoid                 lateral lenders.
the East African country.                                                                                               Positive shock                                 much of the economic                 The IMF has provided emergency financing to 33
    But a lack of Covid-19 cases is impossible. Tanzania                                                                Another aspect which has helped Tanza-                                           sub-Saharan African countries, totalling more than
is surrounded by eight African countries, with con-                                                                     nia’s economy is what the IMF’s Reinke         disruption witnessed in           $15bn. Neighbouring Kenya received $739m as part
firmed cases ranging from almost 40,000 in Kenya to                                                                     calls a “dual positive shock”.                 other markets                     of the Fund’s rapid credit facility (RCF), and a similar
4,700 in Rwanda at the time of going to print.                                                                             As a net importer of oil and exporter of                                      arrangement is available for Tanzania.
    The last time Tanzania’s government released                                                                        gold, Tanzania has benefited from a substantial im-                                 According to Reinke, although the IMF has been in
coronavirus data – on 29 April 29th – it reported 509                                                                   provement in the terms of trade during the Covid-19                              discussion with the Tanzanian authorities they have
confirmed cases, around 150 more than Kenya at that                                                                     period due to the fall in the price of oil and the rise                          decided not to access the emergency funds – opting
time. With similar demographics and a larger popula-                                                                    in the price of gold .                                                           for $14.3m in debt relief instead.
tion, Tanzania might be expected to have an equal if                                                                       While tourism revenues have diminished, fa-                                      One possible reason is that after downplaying the
not greater number of cases than Kenya. The differ-                                                                     vourable commodity prices have helped stabilise                                  seriousness of the virus, Magufuli may be politically
ence, however, is that Covid-19 has hardly changed                                                                      the government’s balance of payments and kept its                                reluctant to access emergency funding.
life in Tanzania whereas other African countries,                                                                       earnings at an acceptable level.    
including Kenya, have entered strict lockdowns.                                                                            Tanzania’s National Treasury is predicting a                                  Uncertain future
    Bucking a global trend, Magufuli has repeatedly                                                                     budget shortfall of only 2.6% of GDP this year. This                             Though Covid-19 could still spread rapidly through
downplayed the virus and implemented very few                                                                           contrasts positively with Uganda and Rwanda, whose                               Tanzania’s population, especially if there are no
preventative measures.                                                                                                  deficits are expected to widen to 7.9% and 9.1%                                  government measures in place, the decision to keep
    While masks are a common sight across Africa in                                                                     respectively.                                                                    the domestic market open has allowed the country to
cities like Lagos, Nairobi and Johannesburg, they are a                                                                    Few businesses have gone bankrupt in Tanzania                                 keep growing while most other countries face serious
rarity on the streets of Tanzania. Bars and restaurants                                                                 compared with countries like Kenya, where hundreds                               economic contractions.
remain open, while large gatherings such as sports                                                                      of small businesses have been forced to close in the                                “They have lockdown, we don’t have lockdown,
events and religious assemblies have been allowed                                                                       hospitality sector due to a lockdown which still in-                             they are not working, we are working, they are not
to continue. The government is neither testing nor                                                                      cludes a dusk-to-dawn curfew.                                                    recovering, we are recovering,” says Itembe from
releasing data on tests.                                                                                                                                                                                 Azania Bank. “This is the big difference between
    Though critics believe Magufuli has neglected his                                                                   Impact on tourism                                                                Tanzania and the rest of the world and East Africa.”
                                                                                                                                                                                  Left: Dar es Salaam,
duties as leader and misled his citizens by claiming                                                                    With no restrictions on the domestic economy, the         the economic capital      Whether that continues to be the case remains to
that prayer will beat the virus, the controversial ap-                                                                  main sectors under pressure in Tanzania are those         of Tanzania.           be seen. n
October 2020 African Business 23

                                                                                                                                                                                                                          Technology

                                                                                                                                                                                 F
                                                                                                                                                                                              ollowing years of legal difficulties in chal-
                                                                                                                                                                                              lenging markets, MTN Group’s new CEO
                                                                                                                                                                                              Ralph Mupita is expected to turn over a
                                                                                                                                                                                              new leaf by capitalising on technologi-
                                                                                                                                                                                              cal growth and a demographic dividend
                                                                                                                                                                                              within Africa to cement its position as the
                                                                                                                                      Ralph Mupita took over as CEO of           continent’s largest telecoms provider.
                                                                                                                                      MTN at the begining of September.              The firm’s Middle East operations have underper-
                                                                                                                                                                                 formed in recent years, while legal and regulatory
                                                                                                                                      Will McBain examines the challenges        difficulties in Nigeria damaged shareholder confidence
                                                                                                                                      he faces as the head of Africa’s largest   in the overall expansion strategy.
                                                                                                                                                                                     Former chief executive Rob Shuter – who will be-
                                                                                                                                      telecoms provider                          come CEO of BT’s Enterprise unit – had to deal with

                                                                                                                                      MTN to refocus
                                                                                                                                                                                 a record $5.2bn fine, later reduced to $1.5bn, levied
                                                                                                                                                                                 by Nigeria’s Communications Commission after fail-
                                                                                                                                                                                 ing to disconnect 5.1m unregistered sim cards, while
                                                                                                                                                                                 grappling with the Nigerian government over an ad-

                                                                                                                                      on Africa and
                                                                                                                                                                                 ditional $2bn tax claim, which was finally dropped
                                                                                                                                                                                 earlier this year.
                                                                                                                                                                                     Now it falls to MTN’s new CEO, Zimbabwean Ralph
                                                                                                                                                                                 Mupita, to extricate MTN from the Middle East, grow

                                                                                                                                      mobile money
                                                                                                                                                                                 its mobile money platform, and invest in 5G.
                                                                                                                                                                                     “He has financial experience in the banking sector
                                                                                                                                                                                 and this is becoming increasingly important if not
                                                                                                                                                                                 critical for MTN, because of the growing size of mo-

                                                                                                                                      under new
                                                                                                                                                                                 bile money,” says Dobek Pater of research consultancy
                                                                                                                                                                                 Africa Analysis. “Mobile operators are the biggest
                                                                                                                                                                                 threat to traditional banks, and Mupita knows the
                                                                                                                                                                                 changes that need to be made to steer MTN forward

                                                                                                                                      CEO
                                                                                                                                                                                 in that industry.”
                                                                                                                                                                                     Mupita is an internal appointment, having joined
                                                                                                                                                                                 MTN in 2017 as group chief financial officer, after a
                                                                                                                                                                                 16-year career at Old Mutual, including a five-year

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24 African Business October 2020

Technology

stint as CEO at Old Mutual Emerging Mar-                                   49% minority holding in the Iranian government-
kets. He has less telecoms experience than     By 2025, the mobile         controlled Irancell, which drew the ire of a US gov-
his peers, yet has a wealth of financial       money market across         ernment which is sanctioning the Islamic Republic.
experience.                                                                   With all eyes now back on Africa, MTN could tar-
   An engineer and an alumnus of the
                                               Africa could attract        get an entry into Ethiopia if the government forges
Harvard Business School, Mupita has            850m customers,             ahead with plans to partially privatise state telecom
been a key player driving MTN’s BRIGHT         supporting $3 trillion      provider Ethio Telecom and open the sector to foreign
strategy, a five-year plan to reach 300m       in transaction volume,      competition.
subscribers by 2022, and bolster new rev-                                     “Ethiopia is a low-income market, with low mobile
enue streams in financial services, mobile     and $30bn in yearly         penetration levels, but that’s likely to change,” says
gaming and music streaming, to offset          revenue                     Pater. “Ethiopia is one of the two highest growth
the falling margins in bread-and-butter                                    markets from an economic perspective currently in
telecoms services such as phone calls.                                     Africa, and the population will have more disposable
   “Ralph’s experience as the group CFO, strong                            and discretionary income; and with MTN’s track re-
knowledge of our businesses and markets, as well as                        cord it’ll be relatively easy to gain market share once
successful background in financial services, M&A and                       they enter the country.”
emerging markets, place him in an excellent position                          Pater says MTN will also target a move into Angola,
to lead the growth and sustainability of the business                      having failed to win in the previous licensing round.
going forward,” said a statement from the firm.                               Withdrawal from non-African markets and con-
   Although MTN has emerged from the worst of its                          solidation and expansion on the African continent
labyrinthine legal problems in Nigeria, its exposure                       will likely characterise Mupita’s early tenure, but
in risky markets like Iran, Afghanistan and Syria,                         overseeing MTN’s renewed efforts in mobile money
and investment in non-core businesses like Jumia                           and a continued push into Nigeria could define his
and IHS, contributed towards a share price plunge of                       legacy. By 2025, the mobile money market across
more than 50% during Shuter’s tenure.                                      Africa could attract 850m customers, supporting $3
   However, analysts say the corporate culture has                         trillion in transaction volume, and $30bn in yearly
improved in recent years. MTN took a leading role in                       revenue from financial transactions alone, according
financially supporting employees during lockdown                           to Boston Consulting Group.
and launched a coronavirus education campaign.                                M-Pesa, jointly owned by Kenya’s Safaricom and
   “There’s no longer a cowboy-type culture, and                           South Africa’s Vodacom, has the biggest reach in
with that you have less legal issues,” says Michael                        Africa with 38m active customers, processing more
Treherne, portfolio manager at Vestact Asset Man-                          than 11bn transactions. In a bid to compete, MTN
agement. “MTN’s biggest problem is that currently                          has launched the MoMo mobile money app, which
their share price largely tracks oil, and they’ve been                     includes online shopping and micro loans in partner-
exposed in very oil-dependent economies. MTN’s                             ship with Ubank. The firm hopes the products can
other problem is that it costs a huge amount of money                      dig away at M-Pesa’s domination and the power of
to maintain its network, and 5G is now about to                            traditional banks.
roll out. That’s going to cost them billions, so some                         Mupita may try to convince the Nigerian Central
shareholders are thinking, ‘you’re going to need a                         Bank to further liberalise its roll-out of mobile mon-
lot of money to do these short-term investments in                         ey, but established Nigerian banks will resist extra
infrastructure, but will it be worth it long-term?’”                       competition and it remains to be seen whether the
   South African telecoms regulator ICASA is pre-                          company can repair its damaged reputation in Lagos.
paring to issue an invitation for firms to apply for                          The firm is also expected to diversify in other
high-demand spectrum and its Wireless Open Access                          ways. In March last year, MTN launched a WhatsApp
                                                        One of the
Network (WOAN). Competitors MTN, Vodacom and            opportunities      channel enabling customers to buy airtime and data
Rain started rolling out 5G networks in major South     MTN’s new CEO      bundles through the messaging app, and also check
African cities this year, using temporary spectrum      Ralph Mupita       their balances. In August, it launched a prepaid data
allocated by the regulator to support communica-        (pictured below)   campaign called MyTown Offers, which allows cus-
                                                        could seize is
tions during lockdown. ICASA will hold auctions to      expansion into     tomers to get specific data bundles based on where
issue permanent high-demand spectrum licences           logistics.         they live, targeting people with vastly different
by December, and MTN is interested in a permanent                          economic circumstances.
contract to grow its broadband offering.                                      Another sector MTN could target is the logistics
   Despite MTN’s share price challenges, the com-                          industry, says Pater. The sector experienced strong
pany has grown to 262m subscribers in more than 20                         growth during lockdown, as major African firms like
countries since it was founded in 1994, adding 11m in                      Jumia and Ethiopian Airlines managed to leverage
the first six months of this year. Covid-19 lockdowns                      existing infrastructure to make inroads.
improved the appetite for increased data within Afri-                         “All the booths they’ve got where airtime is being
can markets, with MTN South Africa’s data traffic up                       sold by their agents in different countries could be
77% and an increase of 14.1% in active subscribers to                      used as physical courier distribution points. [They
14.2m in the country, according to Shuter.                                 could] send packages across the MTN network be-
                                                                               cause they can deliver it in the middle of nowhere,
Middle East retreat                                                               and build their infrastructure around and
Outside Africa, MTN will exit Middle East operations                                through their agents. It’s not implausible
“in an orderly manner over the medium term”, af-                                      that they will try to move themselves in all
ter growth in the region was hampered by security                                      sorts of directions that will generate money
issues and controversy surrounding the firm’s                                          for them.” n
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