AIB International Trusted Brands Trust AIB International
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Trusted Brands
AIB International Trust AIB
International
Executive
Dear AIB
International
100 In 2019, AIB International will
Leadership Team
Stakeholders, celebrate our 100 year legacy.
Alfonso
Stay tuned for news Andre Capuchino
on the celebration! Biane
General
President & Manager, AIBI
CEO Certification
Services
It’s been a year since our last update and what a year Internal process improvements enabled us to invoice In this day and age, technology is critical for any growing
it’s been. 2017 was a year of growth and stability for AIB customers more quickly and we closed an unused legal entity business. A CRM system is the first in a series of system
International. We’ve proven to our Board of Trustees, our in China. The combination of these two, plus diligent follow up upgrades that will provide needed automation and allow
customers and ourselves that we are a relevant force in the on overdue invoices allowed us to pay down nearly $3 million for more transparent data sharing across our global Stephanie
industry and can operate a profitable business. in debt. We also reduced our overall SGA expenses, which enterprise. Insights are also imperative for our customers, David
allowed us to accelerate investments in forward looking so we are positioning AIB International to better leverage Lopez
This last year our revenue grew 6.8 percent, which was
projects such as the development of more eLearning, brand data to benefit industry.
Fliss
in line with our peers in the inspection and certification
equity research and information system upgrades. VP,
industry. Our net income improved $3.3 million over the prior Our sales and marketing teams have launched a more Global VP, Food Safety
year and strong cash flow generated 9 percent EBITDA. And while making these improvements, we kept our holistic go-to-market strategy called the Preferred Partner Sales Services,
customers and employees happy. Our net promoter scores Program. This program is a portfolio-wide approach
So how did we do it? We strengthened the relationships we Americas
remained well above industry benchmarks and our employee designed to assist our clients with the needs of their
have with our customers and worked hard to meet their
engagement scores increased 7 points over the prior year. entire supply chain. This will help us expand business
pressing needs. As a result, our strategic accounts grew 21
with our strategic clients, but also create valuable
percent. Website sales were up 15 percent over 2016 due
To say the least, 2017 was highly successful for AIB partnerships with new clients.
to improved marketing efforts, and a successful late year
launch of our new Food Defense Coordinator Online course.
International – and this is just the beginning.
We also launched a global, multilingual website earlier
Doug Katie
Both our loyal customers and changing regulations helped this year. The newly designed site truly represents the Markham Mayes
our labeling team surpass the $1 million mark for the first international aspect of our company, as well as being
time ever. more customer focused with chat functionality, global Director, VP, Marketing
credit card capability and a mobile friendly design. People & Product
At the same time, we got smarter about how we operate
our business. We streamlined our scheduling processes, More than ever, product development and marketing are Processes Development
which reduced billed travel expenses. This was good for AIB working together to listen to the needs of the market
International, but more importantly we were able to lower and deliver more relevant products and services. We’re
We strengthened the
“
the total cost of our services for our customers. conducting market research and transitioning more of our
training portfolio to eLearning. In addition, we’re pursuing
strategic alliances that will expand AIBI’s existing
capabilities, serve our clients closer to home and prepare
them for the future.
Tom
Ogle
Chief
Brian
Strouts
VP,
relationships we have with our Our employees are also with customers every day, and Financial Baking & Food
ensuring they have the latest knowledge and skills is Officer & VP, Technical
customers and worked hard to critical to AIBI’s success. This will also enable us to attract Finance Services
and keep critical talent as we continue to grow.
meet their pressing needs AIB International is a unique technical service organization
Moving Forward that specializes in assisting the global food and beverage
We implemented a hybrid staffing model in parts of the We’ve entered 2018 with momentum and a sustainable industry. We appreciate the ongoing support from all our Jeff
world where demand is less predictable. We also executed business model. Now we want to “ride the wave” so we can stakeholders. Wilson
a larger proportion of our GFSI certification audits with grow with our clients and enhance the capabilities of the
independent contractors. When combined, these moves organization.
VP,
increased our capacity 1,000 days and reduced operating In 2018 we are investing in technology, sales and marketing, Food Safety
expenses by $1.2 million. This is even more impressive product development, and training to further improve the Andre Biane
Services, EAA
when you consider that our inspection and audit volume skills of our staff. President and CEO, AIB International
increased 4.6 percent.
2 AIB International 2018 AIB International 2018 3
Delivering Exceptional Results
Through Online Training
In 2017, AIB International further strengthened our online training portfolio by launching six new courses.
“
The courses are well
These courses were developed with the knowledge that not every baker or food safety professional can
take time away from their facility responsibilities. Online training allows for in-depth learning without
designed and loaded with
unnecessary expense or time away from work, and investment in this area resulted in a measurable
impact on our 2017 financials.
technical information
500+ ENROLLMENTS 4 NEW BAKING COURSES
Food Defense Coordinator Online Baking Specialist Online Collection
Whether on the line, in the warehouse, or working AIBI is evolving from a provider of in person seminars to a
alongside the management team, protecting food and creator of multi-platform learning. Last fall, AIBI added four
ingredients from intentional adulteration is one of the new courses to the Baking Specialist Online Collection:
most critical challenges facing our global clients. • Variety Hearth Breads Online
Food Defense Coordinator Online prepares a food • Variety Pan Breads Online
facility to prevent intentional adulteration. AIBI’s • Tortillas Online
unparalleled community of experts shared their best • Hamburger Buns Online
practices to meet FDA’s Food Safety Modernization Act
According to Brian Strouts, AIB International’s Vice President
(FSMA) requirements. By providing our customers with
for Baking and Food Technical Services, this collection allows
modules on how to prepare a vulnerability assessment,
industry professionals to curate their own education based
establish mitigation strategies, and maintain records,
on their needs.
we’ve helped them further their food protection plan.
Since launching in November, more than 500 online “The Baking Specialist Online Collection is one of the best
enrollments have been sold. offerings at AIBI,” Strouts said. “The courses are well designed
and loaded with technical information crafted specifically for
11
up-and-coming bakers.”
MODULES
As a leader in both grain-based foods and food safety, AIBI
Baking Basics Webinar Series is focused on providing more online learning in our core
markets.
Featuring 11 lessons designed for new bakers and
non-bakers, the Baking Basics Webinar Series is Keep an eye out for these online product
the perfect program for those who want on-demand
launches:
training. AIBI thought of the entire training journey, so
lessons begin with baking lingo and build up to the - New! FDA Food Labeling Online – April 23 release
essential knowledge about specialized products. The - Updated! Food Safety Essentials – available in English
webinar series also saves time for our customers. and Spanish, Summer 2018
4 AIB International 2018 AIB International 2018 5
Partnering for Success
“GFSI certification audit volume continues to grow for AIBI-CS,” said Alfonso Capuchino,
General Manager, AIBI Certification Services. “And our certification offerings will
continue to expand as more companies strive to improve their food safety programs.”
While AIB International’s food safety Certification audits ensure that “Companies committed to building
business grew in 2017, our certification a well-developed management a strong food safety culture realize
body also realized growth. AIBI system is in place. Having that they need both a management
Certification Services, a wholly owned such a system in place helps system audit and a thorough and
subsidiary of AIB, saw significant year- organizations achieve their food detailed physical inspection to realize
over-year growth in these areas: safety goals. success,” said Stephanie Lopez, Vice
• BRC audit days increased 15 percent President, Food Safety Services,
• SQF audit days increased 14 percent On the other hand, AIBI’s GMP Americas, AIB International. “These
• FSSC audit days increased 23 inspection is focused on a more companies reap the benefits of
percent complete assessment of one having both a documentation-focused
component of the management audit and a physical inspection. They
The total growth in certification system, the implementation of receive a more rounded assessment
audit days from 2014 to 2017 was 10 prerequisite programs. During of the food safety level in their plants.”
percent. an inspection, AIBI’s food safety
professionals often uncover a For AIBI, revenue from GMP
“GFSI certification audit volume weakness or gap. He or she inspections was also up 9 percent,
continues to grow for AIBI-CS,” said can immediately begin an which speaks to the strong demand
Alfonso Capuchino, General Manager, investigation and consult with for both inspections and certification
AIBI Certification Services. “And our the client to determine how to audits.
certification offerings will continue to mitigate the risk.
expand as more companies strive to As AIBI’s Certification Services grew
improve their food safety programs.” Due to the benefits of each, in 2017, our staffing approach also
many clients choose to do both evolved to allow more flexibility.
Both audits and inspections are a certification audit and a GMP Our certification team utilized more
important to a company’s food safety inspection. approved contractors to extend our
programs. global reach and serve markets where
we wouldn’t otherwise have had
staff. Contractor utilization allows
AIBI-CS to adjust to market forces and
“
responsively serve our customers.
AIBI-CS is already working toward
Companies committed to building a strong meeting the 2018 goal to expand
our certification capabilities with
food safety culture realize that they need the addition of the BRC Brokers and
Agents and IFS Logistics audits. We’re
both a management system audit and a also actively pursuing the expansion
of our capabilities with key alliances
thorough and detailed physical inspection in Latin America and Europe.
6 AIB International 2018 AIB International 2018 7
“
With Nutrified Labels, our clients
can be completely confident that the
information they receive from AIBI is
compliant with the latest regulations
2017 was a blockbuster year for AIB International’s Food Labeling group, To prepare for market demand, the organization “Food labels are a foundational tool that food companies
as they exceeded expectations and surpassed $1 million in revenue for ramped up marketing efforts – including the first use to communicate with consumers about their product.”
the first time ever. ever Facebook Live event for AIBI – and updated Meloan said. “Smart companies will want to continue to make
The
its Nutrified Labels database. transitions without delay.”
“I want to congratulate Labeling Services for blowing their revenue
goals out of the water and and delivering outstanding results for our “With Nutrified Labels, our clients can be Some companies also prefer to update and maintain their
Perfect
business.” said Andre Biane, President and CEO, AIB International. completely confident that the information they own food labels, so we host instructor led seminars and
receive from AIBI is compliant with the latest recently launched online learning.
AIBI’s Food Labeling group conducts compliance reviews and can regulations,” said Elaine Meloan, Manager of AIBI’s
Food Labeling Online, released April 23, covers food labeling
Label for
provide nutrition panels, ingredient statements and allergen disclosures Food Labeling group. “Our team of experienced
using our Nutrified Labels database. Designed for compliance with US basics and how to comply with FDA labeling requirements.
labeling professionals has been trained on the
regulations, the database helps AIBI’s labeling experts quickly calculate The course has five modules with interactive built-in quizzes,
new requirements and are able to critically
Further
and verify the nutrition information for clients’ products and efficiently and following each module there is an exam. The course
analyze the database information supplied by
compile a compliant ingredient listing for placement onto a food label. describes how to declare ingredients, how to calculate
ingredient manufacturers to ensure that the final
Information generated by Nutrified Labels can also be used by our servings per container, what FDA recognizes as dietary fiber,
label information is correct.”
Growth
Canadian partner to develop information compliant with Canadian how to identify sweeteners, and much more. Customers can
regulations. also benefit from the module on food labeling claims.
Into the future
By now most food companies know that the nutrition facts panels on The Food Labeling group continues to satisfy AIBI With it’s second to none experts and proprietary Nutrified
their food labels must change following FDA’s new regulations. Though customers well into 2018, and will continue to Labels database, Food Labeling will continue to be a hot area
the proposed compliance dates have been moved out to January 2020, encourage companies not to wait. for AIBI well into the future.
it’s best to not wait to update your labels – which was the message AIBI
delivered to the market last year.
8 AIB International 2018 AIB International 2018 9
Judy Brad Greg
Abrams Allen Boyd
Senior Vice
President & Vice
President of
Dear Friends and Colleagues,
Chief Financial Vice President
Officer Manufacturing
of Operations
Gateway Flowers Foods,
Ardent Mils
Region YMCA Inc. When AIB International was founded nearly 100 years ago, the food industry was very different than
what it is today. Innovation has changed the way we, and the consumer, look at food. The supply
Barry Jeff Brian chain has increased in complexity and many more people today depend on commercially produced
Clayton Dearduff Dwyer food that is safe to eat.
Senior Vice
President, Corporate Director,
Bakery Director, Baking Manufacturing In this age of 24/7 information, consumers are more engaged than ever before. There are unlimited
Ingredients & Snack Operations sources for nutrition and the background of ingredients. Product news, especially bad news, travels
AB Mauri The Austin Kroger very fast. Social media is consumer research in action, which can both help and create challenges for
North America Company Company
companies attempting to lead their food categories, geographic markets, or channels.
Todd Michael Michael The consumer is more aware and wants to know where their food and beverages come from and if
Larson Leikam Martin the contents are authentic. And as consumers seek more locally sourced foods and different ethnic
Board of Trustees
Vice President, President & cuisines, today’s centralized, low cost manufacturing model is being challenged.
Operations CEO Vice President,
Henningsen Centralized R&D/Quality
Cold The Bama
More comprehensive food safety regulations and market driven certifications for safety, authenticity,
Supply Chain
Storage Co. Services, LLC Companies and transparency add to the challenges. Functions supporting manufacturing are playing a larger and
more visible role as everyone works to comply with government standards designed to protect the
John public.
Richard Pat
Morris,
McGrath Murphy
PhD, CPA For the food industry, these are all relatively new obstacles that have already caused a significant
Associate
Professor, Director, impact on the production and go-to-market strategies of every conventional food and bakery
Partner Supply Chain
Director of producer.
Lockton MAcc Program Leader – C&F
Companies Kansas State General Mills,
University Inc. But it’s challenges like these that AIBI thrives on. Over the last 100 years, we have adapted how we
train and leverage our technical expertise to match the shifting needs of the food industry. We’ve
Ramon Craig grown alongside our clients, while building the technical capabilities of the industry leaders of today
John
Rivera Slavtcheff
Riesch and tomorrow.
Vice President,
Senior Vice Global R&D –
Director President Biscuits & Snacks
Division/US
AIBI helps food and baking companies with almost every aspect of their operation, from research
Lesaffre Yeast Operations,
Corporation North America
Biscuit & Bakery and development, to nutritional guidance and labeling, to quality control and assurance, to good
Group
Bimbo Campbell Soup
manufacturing practices and food safety certification. Not to mention ensuring all employees are
Chair Bakeries USA Company properly trained along the way. AIBI’s global offerings feature a multi-cultural team of technical
experts in tune with the fast pace of change that faces the food industry.
Donald Nick Campbell
Thriffiley, Weigel Williams In 2018, the Board of Trustees and AIB International’s President will continue to lead AIBI’s long term
Jr. growth strategy. It’s simple: continue building meaningful relationships with our clients, provide
Vice President,
Principal Technical Director of relevant services and products at the “speed of the customer,” and upgrade our information systems
Services Operations
KAT to streamline processes and leverage data for the good of the baking, food, and beverage industries.
Management ADM Milling BCW Food
Group, LLC Company Products, Inc.
It remains a privilege and honor for me to serve as the Chair of AIB International’s Board of Trustees.
Lucy
Williams,
CFP
Vice President John N. Riesch
& Trust Officer Chair, AIB International Board of Trustees
The Trust
Company
10 AIB International 2018 AIB International 2018 11
AB Mauri
Cain Food Industries, Inc. Lallemand/American yeast Div.
ADM Milling Co.
Consumers Flavoring Extract Co., Inc.
LeMatic
Alpha Baking Company
Dawn Food Products
The following Lesaffre Yeast corp./Red Star Yeast
companies salute
Dunbar Systems Inc.
the activities of AMF Bakery Sysytems
AIB International Manildra Group USA
by sponsoring this Ardent Mills
section. DuPont Nutrition & Health/Danisco
Mother Murphy’s Laboratories, Inc.
Flowers Foods, Inc.
Bay State Milling Co.
Formost Fuji Corp.
Malt Products Corp.
B.C. Williams Companies
Gemini
Rotella’s
Bedford
Gonnella Baking Co. \
Siemer Milling Co.
Brolite
Great Plains
Sosland Publishing Co.
Bundy Baking Solutions
J&K Ingredients
Turano Baking Co.
Burford Corp.
You can also read
