Airmic 2018 - Airmic Conference 2018
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Airmic 2018
11-13 June | ACC Liverpool
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WELCOME
We look forward to welcoming you to the 2018 Conference
at a time when we need to embrace change like never
before – the future is now!
We must stop talking about tomorrow’s risks: our world has already changed.
Technology is developing so fast that businesses can simultaneously be
disruptors and disrupted. Our profession is in transformation and we must
empower our members to embrace strategic opportunities, adapt their skillset
and achieve operational excellence.
In short, our members must become leaders in risk – not in the future, but
starting now.
Airmic is urging Boards to give more time to business risks and management
systems and to view insurance programmes in a strategic light. We are
fostering closer collaboration between our member businesses, insurance
partners and service suppliers, to stimulate fresh thinking and innovative
solutions. At the same time, we have developed a learning and development
programme to equip our members for the new world.
Discover more at the Airmic Conference in Liverpool, 11-13 June 2018, and
you’ll never walk alone! Networking, learning, collaboration and strategic
partnerships are all on offer.
John Ludlow Paul Goulding
Airmic CEO Airmic Chairman
3
> AIRMIC 2018
> AIRMIC
ON SOCIAL MEDIA
Follow @airmic for Conference photos, discussions and notifications of
workshops, seminars and keynote speakers. Use #Airmic2018 to share
your own stories.
Make sure to include @airmicuk and #Airmic2018 in your post.
During the keynote, we will be fielding Q&As via Slido.
Visit www.sli.do and use event code #Airmic2018 to have your say
(no download necessary).
Visit AirmicLtd on YouTube for partner videos, highlights of each day
and more #Airmic2018 videos.
We will be sharing Conference highlights on our LinkedIn page.
Search Airmic and follow us.
4
> CONFERENCE
PROGRAMME
PRO GR AMME
> PROGRAMME
MONDAY 11 JUNE
REGISTRATION WORKSHOPS A1 – A9
10.15am 2.15pm
11.00am PARTNER NETWORKING NETWORKING &
- 3.30pm
12.15pm BRUNCHES B1 - B7 REFRESHMENT BREAK
(pre-register only) Exhibition Hall opens
WELCOME WORKSHOPS B1 – B9
12.30pm 4.15pm
By John Ludlow, Airmic CEO
Auditorium
12.45pm THE REVOLUTION IS HERE! EXHIBITOR WELCOME
- 5.30pm
2.00pm Panel chaired by Spencer Kelly, DRINKS
Presenter of BBC’s technology programme,
Click. Exhibition Hall
Auditorium
FINISH
6.30pm
6
> PROGRAMME
TUESDAY 12 JUNE
5K FUN RUN WORKSHOPS D1 – D10
07.45am 12.00pm
OR QBE YOGA CLASS
(pre-register only)
EXHIBITOR REGISTRATION NETWORKING LUNCH
8.30am 1.15pm
Exhibition Hall
9.00am DELEGATE REGISTRATION 2.00pm AGM
- -
9.45am Exhibition Hall Opens 2.45pm (Airmic members only)
WORKSHOPS C1 – C10 3.00pm LEADERSHIP DEBATE
10.00am -
4.15pm Chaired by Huw Edwards, BBC News Reporter
Auditorium
NETWORKING & AIRMIC DRINKS RECEPTION
11.15am 4.30pm
REFRESHMENT BREAK Exhibition Hall
Exhibition Hall
FINISH
6.30pm
7
> PROGRAMME
WEDNESDAY 13 JUNE
REGISTRATION
08.30am
Exhibition Hall opens
9.30 IMPROWISE MUSIC &
-
10.30am INNOVATION PLENARY
Presented by Alex Steele
Organisational Development Consultant and
professional pianist
NETWORKING BRUNCH
10.45am
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Airmic Chairman, Auditorium AIR
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CLOSING PLENARY
12.30pm JU
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Presented by Frank Gardner
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BBC Political Correspondent
Auditorium
CONFERENCE ENDS
1.30pm
EXHIBITION BREAKDOWN
8
> CONFERENCE
PLENARIES
AND DEBATES
P LE N AR I ES & D E B AT E S
> THE REVOLUTION IS NOW! PANEL DEBATE
MONDAY 11 JUNE 12.45pm - 2.00pm
THE REVOLUTION Spencer Kelly
Moderator
IS NOW! BBC Presenter
Today’s organisations are becoming increasingly Yvette Connor
interconnected and embedded in the same
Chief Risk Officer
network. Failure in an organisation from a single
connected risk can have a disproportionate effect Focal Point Data Risk, LLC
on both an organisation and its ecosystem by
involving other risks and its stakeholders.
Shamus Rae
The speed of change is rapid as the advancement of data and
analytics, and cognitive and machine learning drives forward change
Partner, Innovation Lead in the UK,
KPMG
more quickly than humans alone could ever achieve.
The digital revolution enables organisations to transform the
development and execution of strategy. It enables business leaders
to rethink processes, practices, information systems and everything Lord Clement-Jones
about how they deliver customer needs. Partner, DLA Piper
This context will significantly change business, risk and resilience
models. Airmic research has identified the value of having a
dedicated executive risk leadership role focused exclusively on
the risk agenda as part of the business model, both in terms of
Richard Hartley
challenges and desired changes that will drive business performance CEO and Co-Founder, Cytora
over the short and long term. This role is not intended to remove the
responsibility for risk from members of the Board or the Executive,
but to help support them in managing the risk agenda.
Professor Gianvito
As business leaders look towards risk leaders for support, risk
leaders must understand the issues and step up. The panel will Lanzolla
consider the challenges businesses face and how they might build Head of Faculty of Management,
resilience and manage risks to avoid becoming the next digitally Professor of Strategy,
induced corporate failure. Cass Business School
10> LEADERSHIP PANEL DEBATE
TUESDAY 12 JUNE
INSURANCE 3.00pm - 4.15pm
LEADERSHIP Basic Innovation, including process automation, cloud
computing and AI triaging claims, represent incremental
improvements that can deliver benefits in the short term.
DEBATE Today, this is where the insurance industry seems to be
concentrating much of its time.
In contrast, Transformative Innovation is a shift from a product-centric to a
customer-centric approach and one where AI, big data and analytics can be
used to understand customers and provide data to allow industry suppliers,
advisers and buyers to act quickly. This approach helps insurers understand
how to design and market better products based on customer needs. But
is this approach a reality? The most meaningful and challenging change to
achieve is Disruptive Innovation. Instead of looking at specific technologies,
Disruptive Innovation is about creating a vision for a new insurance business
model, supported by technology.
The challenge is The Future is Now and will industry business models survive
in tomorrow's digital landscape? From under the spotlight, our panel will
Huw Edwards present their opinions on the issues of today and their forecasts on the issues
BBC News Reporter of tomorrow, debate these with their peers on stage and face questions from
our audience.
Vivek Banga Tony Buckle Vinicio Cellerini Chris Johnson Patrick Tiernan
Chief Digital Managing Director, Head of Executive Vice Managing Director
Officer, Global Risk Commercial President, Aviva GCS – UK
Gallagher Solutions, RSA Insurance UK, FM Global and Europe, Aviva
Zurich Insurance
PLC
11> KEYNOTES
WEDNESDAY 13 JUNE
KEYNOTE 1 KEYNOTE 2
IMPROWISE MUSIC CLOSING
AND INNOVATION PLENARY
Alex Steele Frank Gardner OBE
9.30am - 10.30pm 12.30pm - 1.30pm
This session will be entertaining, motivating, BBC's full-time Security Correspondent
transformational, inspirational, unforgettable and author, Frank spent nine years as an
and great fun! investment banker in New York, London, and
Alex Steele is an organisational development consultant, Bahrain before switching to journalism and
academic and coach by day, and a professional pianist joining the BBC in 1995.
by night. He works with leading business schools and
organisations throughout the world, and is well known for Frank has reported extensively on the global ‘War on Terror’ in
his work which blends leading-edge thinking and practices Guantanamo Bay, Yemen, Afghanistan, Iraq and elsewhere in
in leadership, organisational change and innovation, with the Middle East.
the art of improvisation. Alex will be working with a group of
In 2004 Frank survived being shot six times at close range by
musicians (who have never met before) and live music will be
Al-Qaeda terrorists in a Riyadh suburb in Saudia Arabia.
interspersed throughout this session to demonstrate a range
He went on to write the bestselling book Blood and Sand, the
of different skills and techniques which can be applied and
poignant story of what can happen to your belief system when
used by the audience in relation to their own areas of work.
the culture you have embraced ends up trying to kill you.
The techniques can be applied to personal development,
He was awarded an OBE in 2005 for services to journalism.
teamwork, looking at new ways of working, innovation, change
management and organisational culture, values and change. His personal story of survival combined with his extensive
knowledge of Middle Eastern history and politics make for a
Alex has worked as a business leader, consultant and coach
compelling event. As a career broadcaster and a witty and
for the last 25 years, leading organisational development,
gifted communicator, Frank shares his passion for the Middle
innovation, research and change programmes within industry
East, travel and adventure. He draws on a unique perspective
and government, and with leading Business Schools, research
and understanding of both domestic and international security.
centres and universities in Europe, Asia and Africa.
This will be a unique and fun session, perfect for the
Wednesday morning of the Conference. This session will he
held in the auditorium and you do not need to pre-register.
12> CONFERENCE
WORKSHOPS
WO R K S HO P SFUT
> WORKSHOPS
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THE
IS
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Airmic 2018
11-13 June | ACC Liverpool
AirmicConference.com
14> A - WORKSHOPS - MONDAY 11 JUNE
A - MONDAY 11 JUNE 2.15pm - 3.30pm
A1:
Property losses This workshop will look at case studies to highlight the
risk and insurance implications that arise from spread of
– spread of fire in high-rise fire in commercial properties, and the issues that arise
and other buildings, as a consequence.
and the consequences
Case studies Target Audience
• The address: downtown Dubai This workshop would be suitable to anyone interested in the property
• Liverpool car park fire losses that can occur from spread of fire, and therefore would be
suitable for Risk Managers, underwriters and brokers.
Learning objectives Content
• By attending this workshop you will understand the many Covers both risk and insurance. This will be a panel workshop –
potential issues that arise from a property loss as a result of a providing different expertise and insights from their specialist areas:
fire.
• These will include: BI, H&S, building regulations, corporate Andy King
manslaughter, liability, gaps in cover, etc. Head of FAS Global, Cunningham Lindsey
A2: The workshop discussions with other Risk Managers will revolve
around the concerns of this new digital environment but also the
Roads to Revolution opportunities that it presents, using the key themes from the Roads to
Revolution report.
This session will be an
overview of some of the key You should leave the session having shared ideas on how you,
findings from the Roads to as a Risk Manager, could manage some of the risks and deliver on the
opportunities, with some practical tips as to how to implement some
Revolution report launching at of these both into your teams and in the wider business.
the Conference. The session The workshop discussions can take any turn but the content of this
will look at how companies session is intended to be risk based.
are changing in the digital
age, and the risks and David Roberts
opportunities that this brings. Head of Proposition RE, Business Analytics and Global
Relationship Leader, Zurich Commercial Insurance UK
15> A - WORKSHOPS - MONDAY 11 JUNE
A3: A4:
Cyber-attack – the anatomy Technological developments
of a live incident and the insurance
implications
This session will provide an interactive incident response
In this interactive workshop, AXA Corporate Solutions UK invite
demonstration. How would you respond? We have assembled a
Risk Managers to consider how technological advances are
team of specialists to run a mock cyber-attack on a large corporate
changing risk management and the way insurance is being
UK business.
transacted currently and in the future.
You will be taken through a timeline of potential events, presenting a variety
We will encourage critical thinking and discussion around how the
of responses and their wider implications to the impacted business. The
insurance industry is responding to the exposures of technology,
session will be run from the perspective of senior management, interplayed
as well as looking at how the industry and the professionals within it may
with the role of the risk/insurance manager who has recently bought a
change as a result of these developments, and what the impact on risk
cyber insurance policy.
management could be.
Learning objectives
Content
What should you do if your business had a cyber incident which triggered
a network outage, data loss, hardware failure, an ensuing ransomware • An introduction to the changing technological environment
demand, a notification to the ICO and a series of press interviews/ impacting the insurance industry
statements? Come to this session and obtain some useful advice and • A series of interactive exercises, led by experts, designed to
guidance from experts on the front line of cyber-triggered incident generate discussion and knowledge transfer
response. We will share practical advice and guidance for the best and • An emphasis to pool together thoughts, ideas and key learning
worst case scenarios, highlighting the importance of incident-readiness points
and of course the important role that cyber insurance can play to transfer • A summation paper produced by AXA on the key topics raised and
your risks to legal, IT forensics and public relations specialists, and the discussed on the day
insurance market – returning your business to normal and safeguarding Topics considered
your balance sheet and your reputation.
• Is the current insurance industry approach fit for purpose for the
Target audience existing technological landscape?
• All stakeholders in cyber incident response • What is being developed and deployed in the industry, and how will
• Board members it impact how we operate?
• IT and Risk and Insurance Managers • How will technology impact the risk management tactics used in the
• General Counsels future?
Through the discussion of the 3 areas of interest, we will also be
William Wright exploring how the roles of future insurance professionals will develop,
Partner & Joint Head of Privacy, Cyber and Technology, what will they include and how will they interact.
Paragon Brokers
Target audience
James • Risk Managers, advisors and brokers, and loss prevention
managers.
Broker, Bullock-Webster
Matt Reeves
Business Development Manager, AXA Corporate Solutions UK
16> A - WORKSHOPS - MONDAY 11 JUNE
A5: A6:
Why supporting Understanding
the physical and and managing
mental well-being construction risk
of employees
makes business In this workshop, we will cover:
sense • Understanding of different areas of hazard and
risk in relation to construction.
QBE, the specialist in business insurance, • How a project brief is developed, contractual
will run an interactive session to help Airmic arrangements, focusing on examples of
delegates understand employers’ obligations geotechnical risk and water damage, with
with respect to the physical and mental health of details on codes of practice and guidance
their workforce, and the operational and financial notes.
benefits of providing access to early intervention and provide project examples to illustrate topics
and ongoing support. being discussed
The session will also focus on the importance of Learning objectives
company culture in ensuring an environment where
employees and their managers can seek support • Understand concept of successful projects, and
without the fear of negative repercussions. QBE how this can be defined.
specialists will also review liability claims trends to • Understand importance of the appropriate
illustrate the trajectory of physical and non-physical organisational arrangements such as risk
injury claims, and the impact that rehabilitation allocation, contract form, material/system
intervention can have on return to work rates and selection, etc.
costs. • Understand two examples of key risks relating
Target audience to construction and how these can be managed.
• Understand that published best practice guides
Airmic members with an employee well-being remit, are available in public domain.
buyers and influencers of liability cover
Target audience
Representatives from Occasional clients of construction projects who
would not normally be regular major construction
QBE’s award-winning
purchasers.
Rehabilitation team.
Content
Risk and other
Mark Allan
MEng CEng MICE, Senior Risk Engineer,
HDI Global UK Branch
17> A - WORKSHOPS - MONDAY 11 JUNE
A7: A8:
The challenges of insurance Parametric solutions –
in Latin America providing certainty when you
need it
We live in an uncertain world where numerous forces,
This workshop will bring out some of the local challenges
beyond your control, can impact your business.
and specifics of doing business in some of the Latin
American territories, be that insurance, economic, political, Concerns about larger, more complex risks directly related to business
legislation, etc., and major differences between countries. operations are on the rise. So too are the interest and demand for
parametric solutions which can help close gaps in tradition insurance
Learning objectives cover. The main advantage of parametric solutions is a quick, pre-agreed
pay-out, which eliminates the need for a claims investigation, issues
To give Risk Managers and insurance managers an insight into some with sub-limits or investigations into extent of loss. They can also provide
of the key drivers when they are considering or doing business in these protection for loss events which have previously been deemed uninsurable.
territories and how to overcome the identified challenges. Key types of From mild winters to earthquakes to pandemics, regardless of your
risks, maturity of the markets, compulsory requirements, claims handling, business, many types of phenomena can hurt your cash flow and your
etc. bottom line.
Target audience Our interactive workshop will discuss:
• Insurance and Risk Managers wanting an introduction to the • How parametric solutions work
challenges and opportunities presented by Latin America • What perils and risks can be covered
• Insurance and Risk Managers with experience of operating in Latin • The differences between a parametric cover, hybrid insurance and
America who are looking for risk transfer opportunities and insights traditional insurance
• The aim is that this will be predominately insurance focused, but will • Real examples of parametric solutions in action
bring out some of the political and economic risk challenges in this
Learning objectives
region.
• Understand how parametric solutions work and how they can
complement a traditional insurance programme
Carlos Vasquez
• Understand what types of risks can be covered with parametric
Manager, International Underwriting, MAPFRE Global Risks
products and what it takes to implement a solution.
Target audience
Risk Managers and their brokers – The workshop is aimed at those with
responsibility for advising their corporations on risk management. solutions
available in the marketplace, as well as those who have a role in delivering
these for a client’s benefit (i.e. brokers).
Christian Wertli
Head Innovative Risk Solutions, Swiss Re Corporate Solutions
18> A - WORKSHOPS - MONDAY 11 JUNE
A9:
Managing a business through
a catastrophic event
Join the team from Travelers as they transport you from the ACC in Liverpool
to a live hurricane catastrophe event.
You’ll help prepare the business before the hurricane occurs and have a front row seat in the
Catastrophe Management Centre to coordinate response activities and deploy resources directly
to affected areas to respond to customer needs. You’ll hear from loss prevention specialists,
specially trained catastrophe response experts and businesses on the ground.
Travelers
19> B - WORKSHOPS - MONDAY 11 JUNE
B - MONDAY 11 JUNE 4.15pm - 5.30pm
B1:
How to navigate an increasingly digital
Insurance Premium Tax landscape
Governments are rapidly turning to technology to fill tax revenue gaps and speed up tax collection
processes. In addition to using technology to close tax loopholes, they are fast establishing new
revenue streams by introducing new taxes. Although this is not yet a major trend in the insurance tax
arena, many insurers are increasingly seeing challenges from the demand for detailed transactional
data reporting as well as an increase in the use of digital software by tax authorities and regimes,
detailed transactional data reporting as well as an increase in the use of digital software by tax
authorities and regimes.
Across Europe alone, an insurance company needs to comply Target audience
with more than 70 different indirect taxes and, depending on
where they write business, meet more than 500 filings and All buyers of cross-border insurance programmes and
tax deadlines, and the reporting requirements across the tax insurers or brokers servicing or underwriting global insurance
regimes are only increasing. programmes.
Using examples and case studies of recent challenges faced, Content
Karen Jenner and Joseph Finbow discuss why insurers and
Insurance related
insureds need to be prepared to report faster and in more
detail as the digital tax landscape gathers pace, and the
impact that this will have on IPT and parafiscal compliance.
Karen Jenner
Learning objectives
An anticipated increase in digital reporting, in addition to more
Solutions Principal, FiscalReps by Sovos
onerous reporting requirements for insurers by tax authorities
across the globe, is leading to the need for more granular Joseph Finbow
data on a per policy basis. To ensure a compliant global
programme, this workshop will provide an understanding of Client Director, FiscalReps by Sovos
what renewal information data is required by insurers, and
why, to ensure compliance with all relevant tax authorities. Hosted by Colin Campbell
We will look at the implications for insurance buyers and
insurance companies of non-compliance and provide real-life Head of Risk Management, Arcadia Group
case studies as examples for discussion.
20> B - WORKSHOPS - MONDAY 11 JUNE
B2: B3:
Cyber risk aggregation and Practical tips and
market developments - cautionary tales to support
what does the future hold? your purchase of D&O
The cyber insurance market has grown rapidly in the
insurance and manage
last five years, and most stakeholders are predicting claims better
this growth to continue, driven by evolving legislation
and increasing losses. Unlike many other insurance seminars, this one
is aimed at giving Risk Managers and GCs/legal
However, as the mystique of cyber insurance disappears, will more
traditional lines increasingly include the cover, thereby stifling the departments practical tips for both purchasing D&O
growth of standalone products? And where does the subject of cyber insurance and navigating through a D&O claim.
risk aggregation sit in this debate – is this the ‘elephant in the room’
Topics will include practical tips to help you define your risk strategy
and being overlooked by underwriters and clients alike? This workshop
and understand the role and value of D&O insurance, including an
will bring together Lloyd’s market practitioners and Airmic members to
indemnification and insurance checklist, ensuring adequate cover
examine what insurers and Risk Managers should expect of each other
for key risks such as cyber events and regulatory investigations
in developing and pricing insurance solutions against the backdrop
and the top questions to ask your carrier if you are buying Side A
of an ever-changing cyber insurance market. The session will aim to
D&O insurance. Lessons learned from claims scenarios will provide
reveal some of the key innovations relating to cyber insurance and
cautionary tales about the need to really understand the coverage
to promote open dialogue on identifying the most appropriate cyber
you are buying and how it might respond (or not respond) when faced
insurance solutions for businesses today and and in the future.
with a claim. A dos and don’ts checklist will help all parties better
Learning objectives understand how to get the best from an insurer during the claims
process.
The workshop will focus on all aspects of cyber insurance product
development and, at the end of the session, Risk Managers should be Target audience
better informed about cyber insurance policies and the insurance cover
Risk Managers, in-house legal departments or teams who deal with
they should consider for their businesses in an ever-challenging and
D&O claims, brokers. The topics will be broad enough to be of interest
changing environment.
to a wide audience.
Leon Walker Gareth Tungatt Stephanie Pestorich Manson
Lloyd’s Development Manager, Ascent Underwriting
Managing Agents & Groups Head of Commercial Institutions – UK, AIG
Patrick Hill Will Wright Noona Barlow
IHG Paragon Brokers Head of Liabilities & Financial Lines Claims, AIG
Delvin Tillett
Axis Capital
21> B - WORKSHOPS - MONDAY 11 JUNE
B4: B5: B6:
The impact Geopolitical BEPS – how
of the digital risks – will it impact
revolution managing the your captive?
on business (un)expected Base Erosion and Profit Shifting (BEPS)
models and This session will help organisations
refers to tax avoidance strategies that
exploit gaps and mismatches in tax
risk exposure navigate the evolving geopolitical
rules to artificially shift profits to low or
environment, using tangible examples
no-tax locations.
As technology continues to develop such as ongoing tensions on the
at an increasing pace, businesses are Korean Peninsula; the rise and fall and The 2017 leak of the Paradise Papers, which
adopting new digital approaches to rise again of right-wing political views; detailed the offshore accounts and tax
the evolving nature of the terrorism practices of organisations and individuals
make their operations more efficient, across the world, has further shone the
widen distribution, create new revenue threat and changing political faultlines. spotlight on tax avoidance and aggressive
streams and stay ahead of the tax planning. In light of this, our session will
Learning objectives
competition. provide insight into BEPS and its recent
• Understanding what risks you are developments, as well as the relevance for
Whether it’s improving efficiency within
exposed to as an organisation, both captives and how they could specifically
your supply chain, developing platforms to
elements you can and cannot predict be impacted. Through practical examples,
reach new audiences or adopting systems
we will share ways to assess your captive’s
to change how you engage with your • Developing policies, procedures and vulnerability, approaches to improve your
customers, introducing new technology processes that are robust and effective, captive’s framework and real experiences
creates new risks. The real challenge is yet appropriate to those prevailing risks of how organisations have managed key
identifying these risks, engaging with new
• Getting through the information ‘noise’, challenges.
internal audiences and finding solutions to
meet your changing needs. Last year, we including social media, to the relevant
points that help with decision-making Target audience
looked at how Risk Managers can create a
strong risk culture to help drive and foster • Communicating with your employees Risk and Insurance Managers
innovation. During the session, we’ll consider and being able to locate them
the technologies having the biggest impact
on our clients, how business models are
Tracey Skinner
changing as a result and the sometimes James Wood Director of Insurance & Risk Financing,
unexpected impact on risk exposure. Security Director, Security Solutions BT
– EMEA, International SOS and Control
Risks Charles Winter
Presented by XL Catlin
Head of Finance & Chief Operating Officer,
Ricus Groenewald Aon
Regional Director of Assistance, EMEA,
Global Risk Analysis Expert, Control Risks
22> B - WORKSHOPS - MONDAY 11 JUNE
B7: B8: B9:
The talent Using standards Managing
mix – a makes good Risk and
challenge business sense Opportunities
for all and can add in a
business value Connected
In our workshop, we will discuss This workshop will explain the value of standards to World
how the insurance industry needs to the economy generally, and the impact that using
ensure that we get the right mix of standards sych as the risk management standard The world of ‘Connected Opportunities
talent joining the industry. ISO 31000 can have on industry specifically. The and Risks’ – a completely new initiative
new version of ISO 31000 will be referenced. to support strategic business strategy in
We will then look at how the insurance today’s interconnected landscape.
sector can learn from other sectors Learning objectives
and hear from across the sector as In January 2018, Russell Group hosted a
• Understand how standards can be used as workgroup which brought together leading
to why it is important that brokers/
enablers of business strategy risk managers from a variety of global
insurers recognise and reflect on our
• Appreciate how Risk Managers are using industries. The workgroup was tasked with
clients' needs.
standards to support achievement of business a single goal, to help turn the concept of
Our workshop will cover 4 key areas: objectives connected risk into a solution that would
• Examine how standards can be used to improve provide tangible value to risk management
1. Current situation and the risks collaboration and teamworking across the officers, senior management, the board
2. Key facts and stats relating different business functions and CEOs. After attending the session,
specifically to the insurance • Gain an understanding of the revised version of participants will:
industry ISO 31000 and with practical examples of how
• Be equipped to engage with their
3. The importance of diversity this can be used to support the risk management
boards as to how and why connected
and inclusion from a client’s system of the business
risks and opportunities needs to be an
perspective essential consideration when setting
Target audience
4. Key takeaways and top tips business strategy.
Risk Managers. Other professionals involved in
• Have the opportunity to become more
Target audience managing governance, risk or compliance (GRC), e.g.
actively involved in a powerful new
company secretaries, compliance officers, internal
Our workshop is open to all initiative.
auditors. Those who offer risk management or
governance consultancy services
Suki Basi
Presented by JLT
Sara Walton Managing Director, Russell Group
Market Development Manager
(Resilience, Risk, Governance), BSI Julian Kirkman-PageI
David Stark Consultant/Principle, Russell Group
Practice Leader (Enterprise Risk and Resilience),
Marsh Risk Consulting
23> C - WORKSHOPS - TUESDAY 12 JUNE
C - TUESDAY 12 JUNE 10.00am - 11.15am
C1: C2:
Cyber security Expecting
risks during unexpected –
a merger or accident and health,
acquisition – and the provision
assessing an of assistance C3:
underestimated This workshop will challenge Risk Managers and other Enemies at the
risk insurance professionals to consider their expectations
of travel medical and security assistance, and discuss
gate – inside the
Organisations are particularly vulnerable to outside ways in which an assistance model can be developed attacker's mindset
threats during a merger or acquisition. From to meet the requirements of a specific organisation.
Join us for a seminar that will
sensitive negotiations, to assessing the technical Themes to be explored include: explore some of the underlying
and operational risks posed by integrating one
principles of human decision-
organisation into another, it is vital to implement • Expectations of different parties in an emergency
making and how our decision-
measures to assess and mitigate risks that can situation
making processes can be
be posed, including those relating to cyber and • Practicalities of providing assistance under
undermined through social
information security. challenging conditions/in difficult locations
engineering.
• Does an Employee also have a ‘Duty of Care’ to
Learning objectives
their Employer? We will also examine how publicly
• The vulnerabilities that businesses face during • Communication – What is reasonable? How do available information can be used
a merger or acquisition from the perspective of we meet expectations? to reveal vulnerabilities in your
cyber security
organisation and your employees,
• How businesses can assess their cyber and An attendee will be expected to discuss how an
and how they can be exploited
information security vulnerabilities during an M&A organisation’s internal procedures can work both with
to penetrate your company’s
transaction and against the application of assistance in order to
defences.
explore where good intentions can best be directed.
• Typical attack vectors and cyber threat actors that
We will then consider practical
businesses are most vulnerable to during an M&A Case studies will be provided from RSA that are
approaches to mitigating the risk
transaction and the intent behind it chosen to challenge all participants to consider
posed by employees’ access
• How to carry out a cyber due-diligence 'what is a good response/reaction' from all parties
to information, systems and
assessment (individual, organisation, assistance provider and
processes.
insurer) involved in the assistance journey.
• The value of adopting a risk-based approach to
your M&A transaction
Leon Burton Presented by
Duff & Phelps
A&H Leader, RSA
Nicolas Reys
Global Head of Cyber Threat Intelligence, Juan Pena Nunez
Control Risks
Client Services Director, Healix
24> C - WORKSHOPS - TUESDAY 12 JUNE
C4: C5:
Engaging the Human capital – your most important
Executive with risk asset or your biggest risk?
and insurance
The workshop will examine how Airmic members
can engage with their Executive Management to It is quite rare today to find a company strategic manifesto that doesn’t emphasise
address the value and importance of effective risk the quality and engagement of its people as an essential condition for delivering
and insurance governance. The goals are to: sustainable business growth. Well aware that people are one of their most important
• Appraise the audience of external factors asset, employers rightly focus on shaping an experience that makes it easy and
which require UK Boards to demonstrate they worthwhile for employees to innovate, to delight clients and to deliver excellence. In
have effective risk management controls and this session, we will begin by reviewing the research that has identified the risks that
strategies in place have a significant people and culture component. We will then use case studies to
• Examine the value of does insurance have in focus on strategies and approaches companies use to mitigate some of the potential
the risk management mix? people threats and improve their human capital risk profile and will answer the following
• Consider how compliance with the Insurance questions:
Act can be used to enhance the engagement • What are the sources of information that can help detect potential liabilities
of the Executive. associated with an organisation’s human capital?
• Practical tactics which Airmic members can • What are the questions risk and compliance officers, insurers, executive teams or
use to engage with and demonstrate the value non-executive directors should ask to evaluate the extent to which people risks
of risk / insurance to their Boards are understood and continuously assessed?
Learning objectives • What are the technologies available and the most effective practices to mitigate
some of the biggest people risks, such as cyber risk or health & safety?
Explore tactics which Airmic buyers can employ to
• And finally, what can organisations do to engage employees in fostering a positive
better align a Board’s objectives with the value of
risk culture in the workplace and to transform the management of people risk into
risk management and insurance
a real competitive advantage?
Target audience
Learning objectives
Airmic buyers who are in charge of risk / insurance
management and want to consider how better to • Understand what are the most significant people risks that organisations face
engage Boards. today
• Know what evidence to call upon in order to make a reliable assessment of an
Presented by Mactavish organisation’s people risk profile
• Learn about approaches that high-performance organisations are using to manage
the people aspects of risk
Target audience
• Risk leaders
• Insurance professionals
• This is a risk and insurance workshop.
Yves Duhaldeborde
Director, Willis Towers Watson
25> C - WORKSHOPS - TUESDAY 12 JUNE
C6: C7: C8:
Employee Diversity and Terrorism,
benefits inclusion cyberterrorism
risk – how and how the
to procure, future of threat
understand will affect
and utilise Don’t risk your personal and corporate insurance
reputation by failing to embrace and embed
EB data to diversity & inclusion within your organisation. These evolving security crises demand an equally
manage risk A strategy to develop a diverse and inclusive dynamic response from those specialising in, and
workforce enriches your organisational responsible for, risk management and risk transfer.
This workshop will focus on employee culture, brings shareholder value and In this practical session, aimed at Risk Managers,
benefits data and give insight on what data increases brand reputation. insurance managers and those who have a
is available, data sources and importantly concern for security and BCI, we’ll cover:
how to understand and utilise the data to This panel debate hosted by Jan Gooding,
enhance risk management and control. Global Inclusion Director, at Aviva, will explore • What the global threat landscape will look
ways in which companies can excel by like in 2020 – the end of terrorism?
With more and more companies having making the most of their people and avoiding • An introduction to cyberterrorism and
their employee benefits risks ceded to their common pitfalls. cyberactivism
captives, risk and insurance managers
have become much more involved in EB • How the future of threat will affect insurance
risk, and the demand for risk, claims and Aviva coverage across a range of lines
utilisation data has increased, with insurance • How to shift the focus from property damage
companies and consultants alike striving to to business interruption, including for cyber-
meet these data requirements. enabled threats
An attendee of this session should leave with • What your organisation should be doing
an understanding of the type and availability about the ever-changing threat landscape.
of data that is available from providers and
consultants in the field of employee benefits Paul Bassett MC
with an insight into how to navigate and
understand this data.
Managing Director, Crisis Management,
Gallagher
Bill Fitzpatrick
Vice President, Corporate Risk Benefits, Justin Priestley
DHL GM, Executive Director, Crisis Management,
Gallagher
26> C - WORKSHOPS - TUESDAY 12 JUNE
C9: C10:
Getting on top of cyber Putting a price
risk management on reputation
– how to work more
effectively with the CISO
A highly interactive session to highlight the
Working closely with the IT department is ever-more perils and pitfalls of intangible risks, including
important for Risk Managers. Yet IT departments can reputational harm, and to determine how
sometimes seem like their very own fiefdom. As a result, insurance can be fit-for-purpose in this
some Risk Managers can feel they lack influence over cyber important field.
risk management and the purchase of cyber insurance.
Through a mix of table discussions, lively
For Risk Managers keen to gain more traction with IT – and debate and an interactive, game hosted by
in particular the Chief Information Security Officer (CISO) – TMK’s Head of Innovation Tom Hoad,
success often comes down to the nature of their dialogue. Risk Managers across all sectors will benefit
Drawing on his many years as a CISO himself at large from a more in-depth understanding of
FTSE100 companies, Lockton’s Peter Erceg will explain intangible risks and an insurer’s perspective
how Risk Managers can forge closer relationships with IT on them as we work together to create a new
and improve their company’s cyber risk management. In approach for insuring the ‘uninsurable’. During
particular, he will explain: the workshop, attendees will be invited to
• A CISO’s role, priorities, stakeholder challenges and challenge the insurance industry’s approach
responsibilities. to these new areas of risk and to determine
ultimately how they would invest their resources
• How creating an ‘us’ (internal employees) and ‘them’
and budgets to address these growing threats.
(cyber criminals) paradigm is more likely to induce
collegial thinking and grant risk management more of a
role. Tokio Marine Kiln
• How to review the attending Risk Manager's real-time
survey results, measuring the level and degree of
engagement with their CISO or equivalent.
• Tips and support on how best to communicate across
the different stakeholders involved in the cyber risk
assessment process, and the items to consider when
reviewing specialist cyber insurance in the current
market.
Peter Erceg
Senior Vice President, Global Cyber and
Technology, Lockton Companies LLP
Airmic 2018 | The Future is Now! 27> D - WORKSHOPS - TUESDAY 12 JUNE
D - TUESDAY 12 JUNE 12.00pm - 1.15pm
D1: D2: D3:
Keeping the How ERM can The changing
lights on – help to create role of the Risk
limiting business growth and add Manager in the
interruption corporate value evolving legal
when your IT We want to analyse the strategic edge landscape
infrastructure fails that risk management can provide for Experts from BLM will be taking
large corporates and growth companies. a look at the changing face of
Every business
interruption incident is Companies can benefit from using ERM to risk management, in relation to
different and will impact each business in combat an unjustified risk aversion that seems the numerous changes that have
a unique way. However, what is common
to have increased in various companies over happened in the legal landscape over
the last years. Recent findings suggest that the last year and preparing you for the
to many incidents is the potential for companies that are excellent in taking controlled future.
significant disruption to occur unless the higher risk to grow generate a total shareholder
right decisions are made in the aftermath return premium of several per cent over their In the session we will:
of the event. industry peers. We will discuss how to: • Look at the impact of the GDPR on Risk
Whilst many businesses will be familiar with • Define risk appetite in the context of Managers and their directors and officers
the threat posed by the unauthorised access general corporate and growth strategy and how to minimise their future risks.
to personal data held by the business, fewer • Assess risks in a more precise way • Explore how Risk Managers can help
companies are well placed to deal with the • Take risk return decisions at a strategic minimise risks against directors and
inevitable disruption caused to the wider business level, with the back-up of investments and officers in light of recent cases, increased
by an IT systems failure. hedging external events regulatory scrutiny and record penalties.
In this seminar, we bring together key professionals Case studies • Take a look into the risk and claims
from the world of forensic accounting, risk impacts arising through technological
• Balancing an unbalanced business model advances, and suggest steps to
management, forensic investigations and law to
• Aligning strategy and ERM to seize mitigate risks associated with emerging
discuss the framework necessary to manage the
potential technologies.
crisis, to respond in an effective manner and, most
• Large corporate example
importantly, to keep the lights on in the business. • Look at how far you can press your
• Start-up examples: Reterro (performance
advantage. We will take a look at the
RGL Forensics guarantee) / Equidate (pre-IPO share
changes to the legal test for dishonesty
trading platform) / HTT (high speed
following the Supreme Court decision in
transportation)
Ivey v Genting Casinos.
Munich Re Corporate BLM
Solutions
28> D - WORKSHOPS - TUESDAY 12 JUNE
D4: D5: D6:
Unlock the The emerging Reality of
unknown – the role of the the multinational
future of risk Chief Risk insurance
management Officer programmes
analytics The Chief Risk Officer (CRO) has been - challenges and
Analytics technology is developing at a an executive-level position in financial solutions with
institutions (FI) for many years. It is a far
rapid pace.
less prevalent role in other less regulated
cross-border
With the emergence of big data, predictive industries. claims and
modelling and supercomputing, Risk
Managers can now expect to challenge and This workshop will explore the lessons that other servicing
interrogate their own data in ways previously industries can learn from the experience of the What good really looks like on an international
only available to large insurance carriers. regulated sectors, and whether there is a trend programme:
It’s time for Risk Managers to move beyond towards a centralisation of risk control in a single
officer in other sectors. The extent to which this • Is everything really covered?
reactive business intelligence – they must
is regulation-driven (i.e. more regulated entities • Managing messages and expectations
now unlock the unknown.
are more likely to have a centralised risk officer) • Insurer, broker, Risk Manager and Board
In 2018, Risk Managers should expect their and how that regulation changes the relationship Practical steps to increased effectiveness of
technology platforms to be much more than between the risk officer and the business/board. international programmes:
just a claims repository, risk register or data
collection tool. In today’s environment, Risk Learning objectives • Tax efficiency
Managers need to demonstrate exceptional Practical examples of where centralisation of • Legal and compliance
value to their organisations. They can achieve risk control has had a tangible impact – for • DIC DIL
this by leveraging advanced analytics tools to better or for worse. Steps that non-FIs can take • How to achieve claims excellence within
drive better risk decision-making. towards coordination of risk ownership. The role the context and complexity of international
that tomorrow’s leaders may play in reshaping programmes
Using automated predictive analytics, Risk • Common pitfalls
how risk management integrates with business
Managers have the insights to know what will • Policy limits – avoiding the gaps and traps
strategy and management at the C-suite.
happen before it occurs, incorporating business • What really happens when a claim is
and external big data to gain greater insights in Target audience made?
their risk and insurance data. Risk Managers, Treasurers, CFOs plus anybody
Join Ventiv as we discuss what the future holds
embarking on or already working in risk Barry Beard
management. Head of Global Services and Complex
for risk management technology and showcase
the latest innovations in analytics and data Multinational UK&I, Chubb
Charlie Netherton
discovery, including a live demonstration of Ana Thomas
IBM’s Watson supercomputer capabilities. Managing Director, Marsh Risk Consulting
Global Services Manager,
Ventiv Richard Smith-Bingham Continental Europe, Chubb
Director, Global Risk Center, Marsh & Kevin Smith
McLennan Companies
European Claims Service Manager, Chubb
Airmic 2018 | The Future is Now! 29> D - WORKSHOPS - TUESDAY 12 JUNE
D7: D8: D9:
Predictive Using data- Major loss
analytics driven insight – engage
– would you and predictive your insurers
gamble on it? modelling to keep effectively,
Is it worth the risk? Would you bet every ahead of new maximise your
penny you have on a single turn of a risks – a focus on recoveries
roulette wheel?
emerging liability Thinking about how to handle a major
Most players realise that the casino operator has
exposures insurance claim is not top of mind for
a greater chance of winning at a roulette table most policyholders.
and that the best outcome they can achieve Today, the toxic properties of asbestos
is to manage the odds during a thrilling game. are well known. But the conditions it Learning objectives
Now let’s consider the perils and risks faced by triggers can take decades to manifest • Understand the different stages in the
a business. and new victims are still emerging. claims process for property and liability
claims
Learning objectives Learning objectives
• Understand the privilege consequences of
• Understand what predictive analytics is, This session will look at how risks can potentially any investigation
and how it can help manage risk be identified by mining scientific data and • Best practice in relation to documentation
• Understand how to use clean and isolating likely culprits into risk sets and and presenting your claims
consistent datasets to identify, within a quantifying the results, based on probability,
• Effective interaction with insurers on all
portfolio of locations/assets, where and severity and other forward-looking behaviours.
claims
how a loss is most likely to occur at any It’ll look at how forward-looking predictive
modelling combined with evolving underwriting • How to engage relevant stakeholders
given time internally
processes and extensive liability risk portfolio
• Learn how to leverage analytics to prioritise
analysis can be used to identify the next
strategic business decisions generation of catastrophe liability risks for Target audience
businesses through improved risk identification,
Philip Innocent Risk Managers, In-house Legal,
potentially far in advance of current screening
approaches. By 'seeing around the corner' to Finance Managers
Client Learning Specialist, FM Global
identify new liability risks, businesses have the
Allan Macpherson potential to be healthier and more sustainable Paul Lewis
Operations Chief Engineer, FM Global
in future. Partner, Herbert Smith Freehills
Target audience
Andy Bryson
Risk professionals from across a wide range of Sarah McNally
Operations Engineering Manager, FM Global
industries including chemicals, food, energy, Partner, Herbert Smith Freehills
Vandira Padua manufacturing, pharmaceutical and products.
Engineering Specialist, FM Global Tim Galloway Greig Anderson
Owen Lewis Regional Head of Liability, AGCS Partner, Herbert Smith Freehills
Group Manager Account Engineering,
FM Global
30> AIRMIC HUB
THOUGHT
LEADERSHIP
THEATRE
A I R M I C H UB> HUB SESSIONS
THE AIRMIC HUB IS MONDAY 11 JUNE
THE GO-TO RESOURCE
FOR LEARNING AND 3.45pm - 4.15pm Taking a byte out of data –
turning big data into smart data;
BUILDING CONNECTIONS
Technology
The Hub is where you can:
• Pick up publications and news at the Airmic Knowledge Centre
• Discover the latest and planned Airmic activities
• Get information about Airmic member benefits
4.15pm - 4.45pm Hacked by your fridge – when
• Stop by for a coffee and a chat with the Airmic team and Board the Internet of Things bites
members
• Visit the Airmic Thought Leadership Theatre Technology
The Airmic Thought Leadership Theatre is:
• A fun learning opportunity with an emphasis on innovation
• The place to go for high-speed presentations not offered 4.45pm - 5.15pm Blockchain – what you need
elsewhere at the Conference
to know
Hub sessions:
Technology
• 15/20-minute 'Ted Talk' style sessions
• Run every half hour during the Airmic Hub opening times
• Technology new to the Conference to keep things focused
• Limited space – 30 seats max 5.15pm - 5.45pm Cyber insurance – busting the
• Call by and attend – no pre-booking: when it’s full, it’s full
myths for better take-up
• Open to all (including exhibitors)
Hot Topic
32 TUESDAY 12 JUNE 11.30am - 12.00pm
Business travel safety
9.30 am
- 10.00
am
Hot Topic
Diversity and inclusion
12.15pm - 12.45pm
Careers
Don’t let a crisis
become a disaster
Hot Topic
10.00am - 10.30am
Nightmare claims come 1.30pm - 2.00pm
true
Teamworking through
Hot Topic
collaboration
Careers
10.30am - 11.00am
2.00pm - 2.30pm
KPIs for risk and
The Market of
insurance
the Future
Hot Topic
Hot Topic
2.30pm - 3.00pm
11.00am - 11.30am
The dynamics of
ERM
an effective crisis
Hot Topic
management team
Hot Topic
33> HUB SESSIONS
WEDNESDAY 13 JUNE
11.00am - 11.30am Career planning
– Turn your aspirations into
a reality
Careers
11.30am - 12.00pm Artificial intelligence and six
ways it will transform your life in
the future
Technology
THE
FUTU
> IS
RE
NOW!
34> CONFERENCE
EXHBITORS
EX HIB IT O R S> EXHIBITORS
RISK MANAGEMENT SERVICE PROVIDERS
EXHIBITOR STAND WEBSITE
ABS Group 135 www.abs-group.com
AuSuM Systems 138 www.ausum.net
Barnett Waddingham 20 www.barnett-waddingham.co.uk
Global Risk Consultants 50 www.globalriskconsultants.com
International SOS 109 www.internationalsos.com
Majesco UK Ltd 115 www.majesco.com
NTT DATA Figtree Systems 15 www.figtreesystems.com
Origami Risk 33 www.origamirisk.com
Riskonnect 32 www.Riskonnect.com
The Fire Protection Association/RISCAuthority 29 www.thefpa.co.uk
Ventiv Technology 126 www.ventivtech.com
NE
JU
11 th
ivve 18
ol
C L 20
rpo
11 th
AC MIC
AIR
36 INSURER/REINSURER LEGAL SERVICES
EXHIBITOR STAND WEBSITE EXHIBITOR STAND WEBSITE
AIG Europe Limited 53 www.aig.co.uk BLM 117 www.blmlaw.com
Allianz Global Corporate 105 www.agcs.allianz.com Fenchurch Law 137 www.fenchurchlaw.co.uk
Specialty
Keoghs 25 www.keoghs.co.uk
Allied World 35 www.alliedworldinsurance.com
K&L Gates 27 www.klgates.com
Aspen 118 www.aspen.co
Aviva 93 www.aviva.com Kennedys Law LLP 113 www.kennedyslaw.com
AXA Corporate Solutions 80 www.axa-corporatesolutions.com Weightmans LLP 127 www.weightmans.com
Beazley 132 www.beazley.com
Berkshire Hathaway Specialty 142 www.bhspecialty.com
Insurance
Chubb 81 www2.chubb.com/uk-en/ MEDIA
Coface 116 www.cofaceuk.com
EXHIBITOR STAND WEBSITE
ERGO 16 www.ergo-industrial.co.uk
FM Global 85 www.fmglobal.co.uk CIR Magazine 30 www.cirmagazine.com
Generali 36 www.generali.co.uk
HDI Global SE-UK 51 www.hdi.global/uk/en
Lloyd’s 60 www.lloyds.com
Mapfre Global Risks 130 www.mapfreglobalrisks.com
MS Amlin 13 www.msamlin.com
Munich Re, Corporate 57 www.munichre.com/cip
Insurance Partner
Pool Reinsurance Company 110 www.poolre.co.uk
Limited
QBE 40 www.qbeeurope.com
Randall & Quilter 141 www.rqih.com
RSA 63 www.rsagroup.com
Swiss Re Corporate Solutions 97 www.corporatesolutions.swissre.com
Tokio Marine Kiln 121 www.tokiomarinekiln.com
Travelers 41 www.travelers.co.uk/corporate
XL Catlin 65 www.xlcatlin.com
Zurich 61 www.zurich.co.uk
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