Appliances made easy Multi-Family Operations Guide
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appliances made easy
Multi-Family Operations Guide
Table of contents New account checklist.........................................................................................................................3 Contact information...............................................................................................................................4 Ordering information.............................................................................................................................5 Installation codes................................................................................................................................6-7 Site readiness......................................................................................................................................8-13 Long-vent dryer information.........................................................................................................14 Condenser dryer information.......................................................................................................15 Product damage & returns.....................................................................................................16-17 Nomenclature...................................................................................................................................18-19 Locating serial numbers...................................................................................................................20 Warranties..........................................................................................................................................21-23 Forms..................................................................................................................................................... 24-26 BuildWithGE.com...................................................................................................................................27 ADA information.....................................................................................................................................28 GE parts.......................................................................................................................................................29 Home ownership store......................................................................................................................30 Notes..............................................................................................................................................................31 Note: Pages 4, 5, 13 and 29 need account or contact information completed. multi-family assurance team (MAT) Established in 1995, MAT has been providing the highest level of service for our Multi-Family customers with Apartment New Construction, Apartment Renovation and High-Rise Condominium projects. With GE’s Multi- Family Assurance Team on your side, you can trust your project will receive individual attention from an experienced representative—helping make appliance ordering and installation simple. GE Customer advocate Each GE sales manager has a dedicated customer advocate to assist you with the following: • Service • Customer Financial Service • Customer Relations • Billing Adjustments • Parts • Assurant Missing Content • Order Management • Scheduled Delivery Services (SDS) Tracking • Multi-Family Punch List • Administrative Assistance 2
geappliances.com
New Account Checklist/
Ordering Information
Contact Information/
New account checklist
GE sales manager responsibilities:
Customer information verified and accurate for billing and shipping
Pricing verified (including delivery, tax, services)
Models and quantities verified
Site readiness reviewed – determine if site will accommodate meet truck
Job registered with Multi-Family Assurance Team (if 5 units or more per building)
Discuss field P.O. or change order process with customer for additions, upgrades
or stolen appliances
Arrange Multi-Family Assurance Team introduction (transition)
Review Multi-Family Guide with customer
Billing requirements
Determine if subcontract/P.O. is required, and if so, follow Region execution process
Project Breakdown from customer
ASM signature
Customer responsibilities:
Credit application completed
Anti–money laundering form
Project information sheet completed (required for all new projects)
Subcontract agreement or P.O. executed (if applicable)
(must be signed by customer and GE prior to first shipment)
Project breakdown (building/floor/unit/door swing by quantity and model)
Schedule of values (if applicable)
Tax exempt certificate (if applicable)
Payment/performance bonds (if applicable)
Additional information may be requested if needed
Change order required for any deviation from original contract
Customer signature
Multi-Family Assurance Team responsibilities:
Models, color and quantities verified
Input orders and establish as first contact for customer
Work with job superintendent to coordinate deliveries with SDS/Delivery Service
Obtain change orders per customer policy
Handle damage and returns until job completion
andle delivery issues, refer customer to Builder Line (877-88-Build) for service and parts
H
until job completion
Note: ASM and job superintendents should deal only with Multi-Family Assurance Team on all
order-related issues.
3
CONTACT INFORMATION
Multi-Family Assurance Team....................................................................................800-334-6166
• Check availability • Returns and reorders
• Place or check on an order • Delivery questions
Listen to prompts and select your Multi-Family Assurance Team Representative
Rep Prompt
Additional Phone Number
Builder Hotline:...................................................................................877-88-BUILD (877-882-8453)
Builder............................................................................................................................................................Press 1
DO NOT GIVE THIS TOLL-FREE NUMBER TO YOUR TENANTS/HOMEBUYERS
Prompt
Delivery..........................................................................1 For service............................................................ 4
Property damage...................................................2 Parts......................................................................... 5
Return and reorder product...........................3 Customer relations......................................... 6
GE Delivery Agent
(GE Agent name)
Quick Specs (instant faxes on product features and dimensions, 24/7)....................800-432-3729
Homeowner resources
GE Answer Center®.................................................................................................................800.626.2000
(Answers to homeowner/builder questions about product features, use & care)
GE factory service.................................................................................................................800-GE-Cares
(Service and parts) (800-432-2737)
Account number information
Account number assigned to your project
ASM contact information Additional contact information
Name Name
Phone Phone
Email Email
4
geappliances.com
New Account Checklist/
Ordering Information
Contact Information/
Ordering GE appliances
Telephone Fax
Call 800-334-6166 Fax # 800-618-7485 (Multi-Family Assurance Team)
Multi-Family Assurance
Team Representative_____________________ Ordering by fax involves the use of Intelligent
Telephone Prompt _______________________ Character Recognition (ICR), the latest version of our
computer-readable fax technology. The ICR method
• Verify installation codes for appliances of inputting fax orders utilizes new optical character
recognition t echnology to assist customer service
• Have the following information available:
representatives in creating orders.
1. Your account number ___________________
Three different ICR forms are available for use by
our customers:
2. Model number(s) • EZ Fax Pad – used to generate handwritten orders
3. Door swing • Customized Fax – used when the same model numbers
4. Gas or electric range (gas models start with JG or RG) are consistently ordered or the same ship-to address is
5. Appliance location information (unit, building number used for every order
or floor, standard or ADA) • Customer-Generated Form – used when customers have
6. Purchase order or job number a computer-generated P.O. with the information printed
in the same location every time
You may also call the toll-free number above for help
with product damage returns and reorders, non-damage For more information about ICR forms, please contact your
returns, price and availability information or missing or Area Sales Manager.
damaged parts.
IMPORTANT
Field Purchase Orders are necessary for:
• Disconnecting appliances
• Additions or upgrades to original purchase order
• Replacement of products due to construction damage
or theft
5
INSTALLATION OF APPLIANCES
Installation services vary Appliance installation codes*
by delivery location Check if applicable
Below is a list of the most frequently used appliance Refrigeration
installation codes. Please note the following: M101 – Install icemaker/attach water line
• To ensure correct billing and service at the time of delivery, M120 – Supply/install water line
verify that all required installation codes are included on M151 – Reverse refrigerator door swing
your order M170 – Install refrigerator
• Some installation codes will require both the service and the M175 – Install refrigerator supply/install water line
installation of a part. For example, an installed dishwasher
to existing stub
with a cord will require:
M180 – Install wine cooler
- Install code M402 to unpack and install the dishwasher
- Install code M432 to supply the dishwasher cord
Range
• Jobsite should be ready according to guidelines on pages
M201 – Install range cord only (for installation of range
8-11 before installation can be made
use M270)
• Not all services are available in all markets due to code
M202 – Install OTR microwave
requirements
M212 – Install hood
• Additional charges may apply for services outside of
your quote M213 – Install and wire built-in single oven
M214 – Install and wire conventional electric cooktop
M216 – Install anti-tip bracket
M219 – Install and wire built-in double oven
This project utilizes the following M221 – Supply/install gas range flex
installation codes:
M224 – Install conventional gas cooktop
Code Description
M227 – Install hood, supply/install hood cord
M – M241 – Install conventional gas cooktop, supply/
install hood cord
M –
M259 – Install Advantium® oven
M – M260 – Install gas range
M270 – Install electric range and anti-tip bracket
M –
M – EXTRA SERVICES AVAILABLE FOR REHAB/RENOVATION
M –
M –
M –
M –
M –
Contact your Area Sales Manager for costs and information
on additional installation services outside of your quote.
*Installation codes are subject to change without notice.
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Home Laundry
M301 – Install dryer cord only (for installation Additional codes will require a
change order to be executed by
Installation Codes/
of electric dryers use M303)
Site Readiness
M302 – Install washer
the customer prior to shipment
M303 – Install electric dryer Code Description
M314 – Supply washer braided line –
M318 – Stack horizontal axis dryer unit
–
M322 – Supply/install dryer vent
–
M323 – Reverse dryer door swing
M329 – Semi-rigid dryer vent –
M330 – Supply standard hose –
M331 – Supply gas dryer flex
–
–
Dishwasher, Disposer and Compactor
M402 – Install dishwasher –
M411 – Install disposer –
M421 – Supply/attach dishwasher cord
–
M427 – Install dishwasher, install/supply
–
dishwasher cord
M472 – Install compactor –
–
Room Air Conditioners
–
M510 – Install air conditioner to preset cabinet
–
Miscellaneous –
M037 – 4th floor delivery/per unit without elevator –
–
–
–
–
–
–
–
–
–
–
–
7
JOBSITE REQUIREMENTS
The GE authorized delivery agent is committed to supplying customers with the best service and delivery possible. In order
to do so, GE's delivery agent would like to ensure that each jobsite is completely ready, prior to delivery, allowing all required
services to be completed in a safe, timely manner. Site readiness will allow GE's delivery agent to meet customer delivery
requirements and to minimize opportunity for damage to property and product. If the site is not ready when the GE delivery
agent arrives, deliveries may be delayed, and/or extra services may need to be performed to complete the installation. These
additional costs are then passed along to the builder.
Site-not-ready issues Jobsite readiness
In the event that the jobsite is not ready at the time The following site conditions need to be met prior to
of requested delivery: the arrival of the appliances to enable GE's delivery
• GE's delivery agent will not be able to deliver the product, agent to complete delivery and installation in a safe,
resulting in a secondary shipment or cancellation. timely manner:
– Cancellation of an order for crated products will create • Driveways and sidewalks must be in place and complete.
a restocking charge of $55 per unit. Hoods, disposers • All snow and ice must be removed from sidewalks
and accessories will be charged $15 per unit. and driveways.
– Uncrated products that are returned will result in a • All cabinets, countertops and floor trim must be installed.
25% restocking charge per unit. • Stairs and stairwells must be complete.
– Customer is responsible for freight on all crated and • Elevator must be operable and available for all deliveries
uncrated returns. above 3rd floor at NO CHARGE to GE's delivery agent. In the
• Damage to appliances that is caused by a jobsite event an elevator is not operable and available, there will be
readiness element not being completed prior to an additional per-appliance-unit charge for ALL deliveries
delivery will be the sole responsibility of the customer. made above the 3rd floor.
• Any costs for performing extra services at the site that • Kitchen flooring must be installed.
were not identified at the time of order placement will • All electrical runs must be complete, with outlets and
result in an additional invoice. junction boxes installed per product specifications.
• All drywall and painting should be completed in kitchen.
• Outside entrances must be accessible, with all debris
and scaffolding removed.
NOT having the above jobsite readiness conditions met at
time of delivery could result in additional charges for delivery
delays, redeliveries, or additional services required to complete
the delivery. All OSHA and local guidelines/codes must be
adhered to along with the above requirements.
8
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GECustomerNet.com
INSTALLATION GUIDELINES
Installation Codes/
Site Readiness
GAS COOKING APPLIANCES ELECTRIC COOKING APPLIANCES
• Must install a gas line with shutoff valve per product • All electrical runs must be complete, with outlets and
specifications junction boxes installed per product specifications
• Gas must be turned on prior to installation so that the • Flooring or blocking must be in place to properly anchor
appliance installation can be checked* anti-tip brackets for installation on all free-standing and
• Flooring or blocking must be in place to properly anchor slide-in ranges. (normal wood installation only).**
anti-tip brackets for installation on all free-standing
and slide-in ranges (normal wood installation only).** For non-wood floor or baseplate installations, alternate
solutions do exist:
GE’s delivery agent will supply and install anti-tip brackets 1. For non-wood floor, installer can use concrete anchors
for all uncrated units for an additional charge or when either drilled or “shot” into concrete flooring using
included in the charge for a complete installation. Delivery anti-tip brackets supplied with the range, or use
agent can supply and install a gas flex line in certain universal anti-tip kit WB2X7909***
markets for an additional charge. 2. F or non-wood baseplate—such as a metal U-channel
baseplate—use universal anti-tip kit WB2X7909***
GE’s delivery agent will install anti-tip brackets for all
uncrated units for an additional charge or when included
in the charge for a complete installation.
*Some geographic locations require appliances to be installed prior to gas meter installation.
**For non-wood baseplate installations that do not meet the requirements of the installation instructions that
come with the supplied anti-tip anchors for cooking appliances, use universal anti-tip kit WB2X7909.
***Note: WB2X7909 universal anti-tip kit is available from GE and includes a wall-mounted bracket and chain that
hooks to the range to prevent it from tipping over. This kit connects to the wall and can be used as an option in
ANY type of floor construction.
9
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INSTALLATION GUIDELINES
OVER-THE-RANGE VENTING BUILT-IN PRODUCTS
• All required venting must be cut out and installed to • All cabinets, countertops and floor trim must be installed
product specifications prior to delivery • Cabinets and countertops must have a completed
• For Advantium® oven 240-volt configuration, a cutout per specifications prior to delivery
30-amp line must be installed with a NEMA 1430R • All electrical runs must be completed with outlets and
receptacle junction boxes installed
• Advantium oven 120-volt configuration has the • Must have gas line with shutoff valve installed per product
same requirements as 120-volt over-the-range specifications and gas turned on prior to installation so
microwave ovens that the appliance installation can be checked*
• Electrical volts may vary; check with your electrician
GE’s delivery agent can supply and install gas flex line for
an additional charge in certain markets.
*Some geographic locations require appliances to be installed prior to gas meter installation.
10geappliances.com
Installation Codes/
Site Readiness
DISHWASHERS REFRIGERATION
• All water hookups with shutoff valves must be installed • Units with icemakers must have an approved water line
and water turned on so the appliance installation can with shutoff valve installed and water turned on so that
be checked the appliance installation can be checked
• Flush water line to clean out debris and use a bucket to • Confirm and supply required door swing at time of order
catch water and debris
• All electrical requirements must be in place for hardwire GE’s delivery agent can supply water lines for an additional
or corded units per product specifications charge in certain markets.
GE’s delivery agent can supply water lines for an
additional charge in certain markets.
11GECustomerNet.com
INSTALLATION GUIDELINES
clothes care WATER SOFTENER
• Laundry drain must be open and trap filled with water • Provide adequate space for installation and access to allow
• All cabinets, countertops and floor trim must be installed loading of salt
• All water hookups with shutoff valves must be installed • All pre-plumbing work must be done in advance
and water turned on so that the appliance installation – Install softener at point-of-entry into house, before water
can be checked heater, and within 5 feet of water supply
• All required venting must be cut out and installed per – Install within 10 feet of proper drainage. Water softener
product specifications prior to delivery. Standard venting drains must be attached/installed at a suitable drain point
is 8 feet; longer runs can be completed for an additional (floor drain, sump, laundry tub, etc.) that terminates at the
charge in certain markets. sanitary sewer. Check and comply with local codes.
• Side venting kit (WE25X10015) also available – Install within 10 feet of 120V, 60 Hz electrical outlet; 24V
transformer (included) must be plugged into an inside outlet
Electric dryers • Unit should not be installed in direct sunlight, freezing
• All electrical runs must be complete with outlets and conditions or where unit can get wet
junction boxes installed • Installation includes 40 lbs. of an approved pellet salt placed
Gas dryers inside cabinet
• All gas lines with shutoff valve must be installed
per product specifications and gas turned on prior Electrical volts vary. You may want to discuss the installation
to installation so that the appliance installation can with an electrician. All OSHA and local requirements/codes
be checked* must be followed along with the above GE guidelines.
GE’s delivery agent can supply and install gas flex line for
an additional charge in certain markets.
*Some geographic locations require appliances to be installed prior to gas meter installation.
12geappliances.com
Installation Codes/
Site Readiness
GEOSPRING™ HYBRID WATER HEATER DISPOSERS
• All electrical runs must be complete, with wiring available • All water hookups with shutoff valves must be installed and
for water heater connection water turned on so the appliance installation can be checked
– 240VAC (L1, L2 and earth ground is minimum requirement) • All electrical requirements must be in place for hardwire or
– 30A dedicated circuit corded units per product specifications
– Breaker panel must be in line-of-sight of the water heater • Kitchen sink must be installed and hooked up to plumbing
install location (or per electrical codes)
• Cold water in and hot water out plumbing available above
unit to be installed Scan this code
• Space for 22"-diameter footprint, plus 9" clearance in front for step-by-step
of unit, and 7" clearance behind unit for shroud removal installation
instructions.
during service
• Overhead clearance for unit must be at least 77" (6'5")
above floor to allow for air filter removal
• A drain for condensate must be available nearby
(within 15 feet), and drain must be no higher than 36" from Not all services are available in all markets due
to code requirements.
floor level (for example, a washer drain is acceptable).
A 3/8"-diameter 6-foot drain hose is provided with unit.
Discussed site readiness information on
If drain is farther than 6 feet away, installer must provide (Date)
longer drain tube Customer name
(Please Print)
• A suitable floor drain to direct T&P valve overflow into
Customer signature
(if required by local codes)
• Earthquake (seismic) straps are required in some states Distributor signature
Notes:
Scan this code
for more information
on installing the
Geospring hybrid
water heater.
13GE LONG-VENT DRYERS—UP TO 150 FEET
®
GTDL210ED/GD
GE 7.0 cu. ft. capacity DuraDrum™
dryer with 150-ft. long venting
• Long venting capability
(up to 150 ft. of equivalent ducting)
• Auto Dry
• DuraDrum interior
• 4 heat selections
• Wrinkle care extended tumble
• Interior dryer light
Electric GTDL210ED Dryer dimensions (in inches) Power cord locations
Gas GTDL210GD
5.7 cu. ft. Dryers 5.8, 6.0 and 7.0 cu. ft. Dryers
Capacity
2 5
Capacity cu. ft. 7.0
Controls
Electromechanical ●
Heat selections 4
Dry system Power Power
Cord Hole Cord Hole
Clothing moisture sensor Auto Dry 30-1/2
Temperature sensor Thermostat
Dryer drum DuraDrum 4-1/2
Signals Back View Back View
End-of-cycle Variable Side view Rear view Rear view
Dry cycles
Number of cycles 9 Dryer specifications
7.0 cu. ft.
Cottons ●
capacity Exhaust options:
Perm Press/Casuals ●
A 27 Electric: 4-way via rear, right, left and bottom.
Special cycles
B 25-1/2* Gas: When viewed from the front of the unit, exhaust 3-way via rear, left
Dewrinkle ● C 42 and bottom. Dryer is shipped exhausted to the rear. Alternate exhausting
Quick Fluff™ (no heat) ● D 28-1/4 knockouts are supplied.
Wrinkle Care/Extended Tumble ● E 23-1/2 Circuit requirements:
Additional features F 11-1/2 Electric: An individual, properly grounded branch circuit, protected by a
Quiet performance Quiet-by-Design G 3 -1/2 30-amp circuit breaker or a time-delay fuse is required.
Dryer interior light ● H 2 Electric dryer rating:
Extended venting capability 150 ft. J 2 -1/2 240V, 5600W, 24A, 60Hz
K 36 208V, 4400W, 22A, 60Hz
Reverse-a-Door ●
Time control 80 min. L 8-1/2 Gas: An individual, properly grounded branch circuit, with a three-prong
Appearance *24-1/2" from the edge grounding-type receptacle, protected by a 15- or 20-amp circuit breaker
of the side panel to the or a time-delay fuse is required.
Backsplash color White front. 25-1/2" from front
to edge of end caps. Gas dryer electric rating:
Colors available White on white 120V, 60Hz, 6A
Weights & Dimensions
Gas (BTU/HR): 22,000 Factory-equipped for natural gas. Tested for LP gas.
Approx. shipping weight–elec. (lbs.) 115 LP gas supply requires an optional conversion kit: model kit is WE25X0217.
Approx. shipping weight–gas (lbs.) 117 Have a qualified gas technician install a conversion kit. See dryer ducting
LP conversion kit (sold separately) WE25X0217 information for proper installation.
Dryer note: Dryer wall outlet must be located within 36" of service cord
entry and accessible when dryer is mounted in position.
GE Dryer Vent
GE Dryer Vent
Listed by
Underwriters
Laboratories
Dryer exhausting information—use metal duct
only vertical and horizontal ducting
Best performance
Maximum length of 4"
A
A dia. rigid metal duct
A Exhaust hood type
4
4 B
B Number
of A B
Domestic 2-1/2
2-1/2
90° 4" 2-1/2"
dryer models turns opening opening
GTDL210 4 105 ft. 85 ft.
14geappliances.com
GE condenser dryer
DCCH480EK
GE 4.0 cu. ft. capacity 24" ventless
condenser front load electric dryer
• HE SensorDry™
• 5 heat selections
• Stainless steel drum
• Multiple dry cycles
• Cycle countdown display *
• Delay start
Long Vent Information/
Dryer dimensions (in inches)
Condenser Dryer
DCCH480EK
Information
Capacity SENSOR DRY
WRINKLE FREE MIXED LOAD
ACTIVE WEAR
DELICATES
COTTONS
SENSOR DRY
WRINKLE FREE MIXED LOAD
ACTIVE WEAR
DELICATES
COTTONS
DELAY START POWER DELAY START POWER
Capacity cu. ft. 4.0
80 ANTI-BACTERIAL EXTRA DRY 80 ANTI-BACTERIAL EXTRA DRY
DRYING DAMP COOLDOWN 70 DRYING DAMP COOLDOWN 70
SPEED DRY SPEED DRY
60 HIGH MORE DRY EXTEND TUMBLE 60 HIGH MORE DRY EXTEND TUMBLE
50 MEDIUM DRY
50 MEDIUM DRY
40 40
TIME DRY TIME DRY
DELAY CLEAN LINT FILTER 30 LOW LESS DRY DELAY CLEAN LINT FILTER 30 LOW LESS DRY
Crisdklmn Dwklsmnaitw klaadxz WARM
Crisdklmn UP
Dwklsmnaitw klaadxz 20
WARM UP10 DAMP ALERT 20 DAMP ALERT
ESTIMATED TIME REMAINING EXTRA LOW DAMP ESTIMATED TIME REMAINING START 10 EXTRA LOW DAMP
START
DEWRINKLE DEWRINKLE PAUSE PAUSE
TIME TEMP SENSOR SIGNAL
TIME TEMP SENSOR SIGNAL
TIMED DRY AIR FLUFF TIMED DRY AIR FLUFF
NO HEAT NO HEAT
ADJUST ADJUST
TIME DRY HOLD 3 SECS TO TIME DRY HOLD 3 SECS TO
LOCK & UNLOCK LOCK & UNLOCK
Features
CONTROL PANEL CONTROL PANEL
ADA compliant* ●
Moisture sensor HE SensorDry 33 4/11"
33 4/11"
Control type Electronic
Cycle countdown with LED indicators
Cycle status lights ●
Heat selections 5
Number of cycles 10 23 1/2"
23 1/2" 20 11/16"
20 11/16"
Specialty cycles Active wear 25 11/16"
25 11/16"
Cotton cycle ● Front view Side view
Delicate cycle ●
Wrinkle Free ●
Mixed loads cycle ●
Antibacterial cycle ●
Speed dry
Timed dry
●
●
GE’s Ventless Condenser Dryer is an energy-efficient,
Air Fluff ● feature-packed appliance solution for multi-family
Warm up ●
Extended tumble ● applications including new construction, retrofit
Dewrinkle
Damp dry signal
●
●
and replacement.
Dryer interior light ●
Clean lint filter reminder ● Here’s why:
Delay start 18 hours • No external vent required, eliminating the expense of installing and
End-of-cycle signal ●
100% front serviceable ●
maintaining ductwork
Door style See-thru glass • Can be installed almost anywhere for complete flexibility*
Drum interior Stainless steel – Great for small spaces like closets or under a counter
Reverse-a-Door ●
Exhaust options (electric) Ventless condenser
– Ideal for high-rise apartments and condos
Optional stacking kit GE24STACK – Installs side-by-side or stacked (with optional kit)
Appearance • Delivers significant energy savings by recirculating heated air, helping
Colors available White on white
Weights & Dimensions
keep utility costs low
Approx. shipping weight–elec. (lbs.) 99 • Drain tube option eliminates the need to manually empty the
Undercounter,
Flexible installation stacked, side-by-side
condenser tank
Power/Ratings • Cycle times only slightly longer than a conventional dryer with similar
Volts/Hertz/Wattage 240V/60Hz/3000W load—same great drying results!
*ADA qualified based on Federal Accessibility Standards
15Product damage & returns policy
Product damage policy Product returns policy
At the time of delivery, inspect product and retain carton In the event product must be returned, refer to the
before signing the bill of lading. If damage is discovered, chart below for GE's policy.
the product should be refused. Product will be scanned
as damaged and new product reordered.
If damage is discovered after the GE delivery agent leaves,
choose one of the following options:
• Call your Direct Sales Manager to request a return
authorization. Please note that only an uninstalled/unused,
new GeoSpring™ hybrid water heater may be returned
• Keep the product and accept a damage allowance. All requests for returns must be made within 90 days
A return authorization should be requested as soon as of original invoice date—older product may not be
an error or damage requiring a return is discovered. returned to GE.
Restocking fees
Condition of product Age from invoice
Reason for return (see definition below) 0-30 days 31-90 days
GE order errors or Crated None $55 per unit + Freight
GE shipping errors Uncrated None 25% + Freight
$55 per unit + Freight, $55 per unit + Freight,
Customer errors or Crated
$15 per accessory $15 per accessory
customer changes
Uncrated 25% + Freight 25% + Freight
GE at fault Damaged None 25% + Freight
Customer at fault Damaged 25% + Freight 25% + Freight
Product older than 90 days may not be returned to GE.
To request a return authorization for a completed delivery, call your Direct Sales Manager and provide the
following information:
• Original order reference number or invoice number
• Condition of unit—crated (in original factory-sealed carton), uncrated (opened or damaged carton)
or damaged (product is damaged)
• Complete model number
• Serial number (2 letters + 6 numbers, found on carton label or on rating plate)
• Reason for return (please be specific)
In situations where the customer is responsible for restocking fees (see chart above), the customer is also
responsible for return freight charges.
16geappliances.com
Automated returns process
We have automated the process to follow up with Help expedite your credit
customers on open return authorizations. If you have It is very important that the faxes are handled in
requested an appliance return, but have not received a a timely manner when they are received. Faxes
credit, you will receive an automated letter. Responding to that are not returned will result in the cancellation
the letter in a timely manner will help expedite your credit. of the return authorization.
Letter routine:
1st letter will be faxed 10 days from return authorization date
2nd letter will be faxed 10 days from 1st letter
3rd letter will be faxed 20 days from 2nd letter
15 days after the 3rd letter, the return authorization
will be cancelled and a letter of notification will be faxed
to the customer. (If no response from customer after the
3rd letter, the return authorization will be cancelled on
approximately the 55th day.)
Product Damage
& Returns
Sample return
authorization
letter
17Reading nomenclatures
French-door refrigerator nomenclature Advantium® nomenclature (prior to 2008)
PFE 2 9 PSDRSS s CB 1 0 0 1 M s s
Brand ENERGY STAR® Feature Model Color (exterior GE Speedcook Configuration Feature pack Model year Product color
G=GE® E=ENERGY STAR pack year and handles) technology A=above-the-cooktop Designates features— designator SS=stainless
P=Profile™ Series S=standard BB=black B=wall oven the higher the number, WW=white
C=Café™ Series Capacity Finish Door swing SS=stainless the more features. CC=bisque
G=high-gloss (optional) ES=slate BB=black
Configuration/style M=metallic R=right WW=white
F=standard-depth S=stainless L=left
G=standard-depth four-door
N=standard-depth non-dispenser
W=counter-depth non-dispenser Advantium nomenclature (2008 and later)
X=counter-depth four-door
Y=counter-depth PSB 2 2 0 1 N s s
Brand Configuration Feature pack Model year Product color
P=Profile A=above-the- Designates features— designator SS=stainless
Side-by-side refrigerator nomenclature Series cooktop the higher the number,
Model/Door color
WW=white
B=built-in the more features. BB=black
0=color-matched
PSHS 6 Y G XSS GE Speedcook
technology
wall oven
Voltage 1=stainless
1=120 volt
Brand Exterior Model year Color 2=240 volt
P=Profile Series B=stainless door/ CC=bisque
C=Café Series black case Ice/Water BB=black
G=GE C=color with B=icemaker ready SS=stainless
H=Hotpoint® textured doors
F=color high-gloss
E=cubed/crushed WW=white
LB=CleanSteel™ with
Cooking products nomenclature
ice & water
Configuration
S=side-by-side
doors
L=CleanSteel
F=6-month filter/
cubed/crushed
black handles
LS=CleanSteel with p g b 9 9 5 s e t 1 s s
S=stainless steel G=6-month filter with stainless handles
Style W=full stainless wrap indicator, cubed BV=black dispenser G=gas Feature pack Model year
S=standard-depth P=partial stainless & crushed ice panel-required H=induction Designates features— designator
H=standard-depth, wrap, sides only H=refreshment center SV=stainless 2=dual-fuel the higher the number,
ENERGY STAR 2, 4=capacity dispenser Electric=omit the more features. Indicator for engineering
C=counter-depth panel-required this character and product service only
D=counter-depth, Feature pack WV=white dispenser Oven type
ENERGY STAR panel-required Brand S=standard Product color
I=counter-depth, Capacity SA=silver metallic P=Profile Series** P=self-clean SS=stainless steel
panel required C=Café Series B=telescopic downdraft ES=slate
B=built-in J=GE D=warming drawer SA=silver
0-9=extended feature WW=white on white or true white
Configuration pack on select self-clean CC=bisque on bisque or true bisque
A=24" free-standing models BB=black on black
B=30" free-standing
Top-freezer refrigerator nomenclature D=30" drop-in
BC=brushed chrome/brushed
aluminum/soft stainless
K=wall oven—27" cabinet Model/Door color
BR=brushed aluminum
P T S 2 5 LHSRWW M=27" drop-in
N=hood (non-vented)
C=bisque glass
T=true white glass BS=CleanSteel appearance
K=true bisque glass WH=white
Brand Capacity Model year Color P=cooktop CT=bisque
S=slide-in S=stainless
P=Profile Series cubic feet SS=stainless steel B=black glass (or BL=black
G=GE Icemaker WW=white R=wall oven—24" cabinet
T=wall oven—30" cabinet simply glass door)
H=Hotpoint Style A=not icemaker ready CC=bisque W=white glass
S=standard depth/handle B=icemaker ready BB=black V=hood (vented) Ignition system (gas models)
X=accessory D=color-matched C=cordless battery ignition
Configuration R=recessed handle C=factory-installed BS=CleanSteel/ M=CleanSteel
T=top-freezer H=ENERGY STAR with icemaker black handles E=electronic pilotless ignition
appearance P=standing pilot
C, W, V=wine/ standard handle F=6-month filter/ SA=stainless G=silver
beverage J=silver metallic, icemaker appearance
center ENERGY STAR H=internal water
L=CleanSteel dispenser/6-month
M=silver metallic Door swing
filter/icemaker R=right door swing
K=CleanSteel, ENERGY STAR S=stainless/6-month
N=ENERGY STAR with filter/icemaker
L=left door swing Microwave oven nomenclature
recessed handle
JNM 1 5 4 1 DMWW
Feature pack
Brand Installation Feature pack Model Color
P=Profile Series B=built-in capability Designates features year WW=white
C=Café Series M=mounts under cabinet/ —high number on white
Freezer nomenclature J=GE built-in capability denotes more BB=black
R=Hotpoint L=mountable under the features on black
FUM 2 1 SVRWW cabinet
S=countertop only
(_1 denotes filter
included)
CC=bisque
on bisque
(_S denotes CSA SS=stainless
GE freezer Defrost Capacity Model year Door swing Color Capacity certified) steel
M=manual cubic feet R=right WH=white* Type
Configuration Series E=countertop XX=cubic feet ES=slate
F=frost-free L=left WW=white 36=36-inch CS=CleanSteel
U=upright D=deluxe V=externally vented Model/Door color
C=chest S=standard over-the-range design D=color-matched SA=silver
N=non-vented S=stainless steel metallic
over-the-range E=slate
W=microwave wall oven L=CleanSteel
M=silver metallic
*Models prior to 2006
**Only applies to select models
18geappliances.com
Dishwasher nomenclature—Profile Series/Café Series GeoSpring™ hybrid water heater nomenclature
PDW T 4 8 0 VSS G EH 5 0 DEEDSC
Product type Controls Exterior color Brand Gallon capacity Feature pack Model year Cabinet color
Feature pack G=GE 40, 50, 80 SR=red
PDW=Profile Series T=top control SS=stainless steel
CDW=Café Series WW=white on white SC=charcoal
GCG=Profile Exception: 8=stainless steel door CC=bisque on bisque Fuel type
compactor 1=compactor Model year designator BB=black on black E=electric High efficiency Warranty type Model designator
II=requires custom N=natural gas water heater
panel and handle P=propane H=hybrid
Dishwasher nomenclature—GE® Stainless Steel Interior Water softening system nomenclature
G DW T 6 6 8 VSS G X s H 4 5 V
Brand Packaging Product type Capacity Model year
GDW=long door GE Controls Feature pack Exterior color G=GE N=standard SH=super high-flow 45=45,100 grains designator
stainless interior T=top control SS=stainless steel
F=front control Handle/Control location ES=slate X=retail SF=high-flow 39=39,000 grains
0=latch/front control WW=white on white 30=30,200 grains
6=recessed/top control BB=black on black 18=18,800 grains
8=towel bar/top control CC=bisque on bisque
Model year designator
Reverse osmosis system nomenclature
Dishwasher nomenclature—GE PermaTuf /Hybrid Stainless Steel Interior ® PNRQ 2 1 RBN
Packaging Product type
G D T 5 5 0 HSDSS N=standard RQ=Twist and Lock
Model year
designator
Faucet color options
BL= chrome w/black accents
X=retail reverse osmosis
G=GE Controls Feature pack Exterior Exterior color BN=brushed nickel
T=top control finish SS=stainless steel Brand
D=Built-in F=front control Interior G=gloss ES=slate
dishwasher P=Profile Series
material M=silver WW=white on white
Wash system H=hybrid S=stainless BB=black on black
5=InfiniClean™ stainless steel CC=bisque on bisque
P=PermaTuf SA=silver Water filtration system nomenclature
Model year designator
g n SV 7 0 RBL
Brand Packaging Product type Series Model year Color designator
Dishwasher nomenclature—GE standard tub and specialty G=GE N=standard SV=VOC removal designator designator BL=chrome w/
70=black black accents
G SD 4 0 6 0 DBB
GSD=GE standard tub Feature pack Handle/Control location Exterior color
Household filtration system nomenclature
Nomenclature
GSM=GE Spacemaker® 0=latch/front control SS=stainless steel
GSC=GE convertible WW=white on white
GLC=long door
GE convertible
Model year designator BB=black on black
CC=bisque on bisque
G NWH 3 8 S
SA=silver Brand Packaging Product type Series designator Model year
G=GE N=standard WH=whole-home 38=heavy-duty designator
with timer
Disposer nomenclature
G FC 7 2 0 V Built-in air conditioners nomenclature
G=GE FB=Batch feed Model designator Model year
FC=Continuous feed designator AJCQ 1 0 ACE
Brand Category Type Capacity Configuration
Washer nomenclature A=GE J=26" solid- C=cooling Nominal BTU’s in 1000’s C=chassis only
sided case E=electric
Voltage/Amps
through- Market generation
PFWS 4 6 0 0 LWW the-wall
heat L=115V, 60Hz, 7.5 amps
Brand Product Series Year Specific color units
D=230/208V, 60Hz,
P=Profile Series W=Washer WW=White all amperages
G=GE D=Dryer TL ENERGY STAR® Color CC=Bisque Unit series
H=Hotpoint 0=Non ENERGY STAR 0=White MV=Vermilion Red M=high mount chassis with
Key feature 5=ENERGY STAR 5=Color MG=Champagne electronic remote
Configuration S=Steam MS=Metallic Silver Q=Cooling with remote control
T=Top Load N=Stainless Tub WS=Silver
F=Front Load P=PermaTuf™ Tub Backguard
TL Derivatives WT=Titanium
C, H, L, M, R Backguard Zoneline chassis nomenclature
®
AZ 6 1 H 1 2 DAD
Dryer nomenclature Zoneline Chassis series Nominal cooling capacity Universal
41=deluxe line cool/ 07=7,000 BTUH cooling power connection
PFDS 4 6 0 ELWW electric heat 09=9,000 BTUH cooling
61=deluxe line heat pump 12=12,000 BTUH cooling Special features
Brand Product Series Fuel Year Specific color 85=single package 15=15,000 BTUH cooling B=base unit
P=Profile Series W=Washer E=Electric WW=White C=corrosion
G=GE D=Dryer Color G=Gas vertical unit 18=18,000 BTUH cooling
CC=Bisque treated
H=Hotpoint 0=White MV=Vermilion Red
Key feature Top Load 5=Color Unit type Voltage/Phase/ D=internal
MG=Champagne E=cooling with electric Frequency
Configuration S=Steam MS=Metallic Silver condensate
T=Top Load N=7.0 Stainless WS=Silver resistance heat D=230/208 Volt, single removal (ICR)
F=Front Load P=7.0 DuraDrum™ Backguard H=heat pump with electric phase, 60 Hz system (heat
X=6.0 DuraDrum WT=Titanium resistance heat E=265 Volt, single phase, pump models
TL Derivatives Backguard W=cool only 60 Hz
C, H, L, M, R Front Load only-not
S=Steam for coastal
C=Condenser applications)
N=Non-steam
P=Dry Air 25
19Serial numbers
Profile™ series, café™ series, GE® and Hotpoint®
appliance model and serial number location JKD915WFCFBF
➡ LO
1 2 3
4
5
6
7
OFF
8
9
HI
OFF
1 2
LO
3
4
5
6
7
OFF
8
9
HI
OFF
1 2
LO
3
4
5
6
7
OFF
8
9
HI
OFF 1 2
LO
3
4
5
6
7
OFF
8
9
HI
OFF
➡
Select CHICKEN type:
WHOLE CHICKEN
IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII
➡
LOCKED SELECT REM NITE MUTE TIMER
Speedcook n To S e l e Start
Tu r c t
BRIGHT
Repeat Last Pause HI
OFF
FAN ON OFF
➡
NITE
Clear LO
Manual Cook
LIGHT
Pus t er FAN
h To E n
Recipe
Power Level
Vent Fan
Delay Start
Reminder
Timer
Options
Oven Light
Help
Off
Microwave Micro Express
Surface Light
➡
SCROLL SPEED
Advantium® Ovens Over-the-Range Warming Drawers Vent Hoods Cooktops
JGP933SEJ
Front edge (open door) Microwave Ovens Inside left wall Inside left wall
JV566C/565C Middle of underside
compactor_2005.eps
JV536C/535C
Left wall (open door)
AUTOMATIC OVEN
TURN OVEN KNOB TO
"CLEAN."
MOVE DOOR LATCH TO
RIGHT.
OVEN CLEANING –
➡ ➡
➡
Double Ovens Single Ovens Free-Standing Ranges Slide-in/Drop-in Ranges Compactors
Lower left corner upper Lower left corner Lower left corner Lower left corner Left wall
oven (open door) (open door) (open drawer/panel) (open door) (open door)
➡
Peppers
➡
➡
START
SHORT
1 WASH
2
DELAY
START 3
(HRS)
4
5
6
CYCLE
ON OFF
Potscrubber
Left or Right
WARMER
PLATE DRY ON)
(HEATED
DRY OFF)
(HEATED
& HOLD
RINSE
OPTIONS
ENERGY DRY
HEATED OFF
WASH ON
HI TEMP OFF
CYCLES ON
LIGHT
NORMAL WASH
POT- WASH
front inside edge
SCRUBBER
I
Power
Quiet
On Right
of Door
➡ ➡
Bottom-Freezer Top-Freezer Side-By-Side French-Door
PFS22SISSS - Dynamic
Dishwashers
Refrigerators Refrigerators Refrigerators Refrigerators Left or right front inside
Right side near fresh Left wall Inside ceiling or bottom Right side near fresh food edge or on right of door
food area (open door) (open door) right corner (open door) area (open door)
GeoSpring
TO STOP
PULL KNOB TO START-PUSH
SMALL
EXTRA
SMALL
LOAD SIZE
MEDIUM
EXTRA
LARGE
WASH/SPIN
GENTLE
SLOW
SPEED
NORMAL
SLOW
NORMAL
FAST
TEMPERATURE
WARM
COLD
COLD
COLD
HOT
COLD
10 Cycle 4 Speed
WARM
WARM
EXTRA RINSE
OFF
Combinations
SET
Heavy Duty Super
Capacity
COTTONS
REGULAR
LIGHT SOIL
MEDIUM
HEAVY
POWER WASH
=RINSE
PERMANENT PRESS
KNITS
30 MIN
AUTO SOAK
=EXTRA RINSE
PERMANENT
PRESS
DELICATES
=SPIN
NO
FABRIC CARE
HEAT
FLUFF
REG.
HEAT
COTTON
MED
HEAT
EASY
CARE
SensorDry
LOW
HEAT
KNITS
DELICATES
OPTIONS
EXTRA
CARE
SIGNAL
RESET PUSH TO
OPTIONS START
AUTOMATIC
COTTONS
LESS DRY
MORE DRY
EXTRA CARE
*
DEWRINKLE
TIMED DRY
DAMP DRY
PES
302.875
14/MAY/97
40
MORE DRY
50 60
*= PREFERRED
LESS DRY
COOL DOWN
70
80
MIN
REGULAR SETTING
AUTOMATIC
EASY CARE
EXTRA CARE
PERM. PRESS
MORE DRY
LESS DRY
COOL DOWN
EXTRA CARE
AUTOMATIC
DELICATES / KNITS
➡ ➡
➡ ➡
Washers Dryers Front Load Washers WBVH6240FWW-GG
Front Load Dryers
DBVH512EWW-GG/EE
GeoSpring™ Hybrid
Right center, on back Right corner, open door Front panel behind door Front panel behind door Water Heater
Front right
GE Monogram appliance model and serial number location ®
Built-in side-by-side refrigerators Privacy glass wine reserves and beverage Wall ovens/Advantium® 240V & 120V ovens/
The serial plate is located in the lower right side of the centers, wine chillers and wine reserves, Advantium above-the-cooktop ovens
fresh-food compartment beneath the climate-control beverage centers, fresh-food refrigerators The serial plate is located on the oven cavity flange,
drawer. A 2nd serial plate is located behind grille panel and outdoor/indoor refrigerator behind the door.
in the upper left side of the overhead compartment. The serial plate is located on the inside ceiling. Microwave ovens
Built-in bottom-freezer refrigerators Bar refrigerators with icemaker The serial plate is located on the inside wall.
The serial plate is located inside the fresh-food The serial plate is located on the left wall below Warming drawers
compartment, below the bottom storage drawer on the the ice compartment. The serial plate is located on the right side of the cavity
right side. A 2nd serial plate is located behind grille panel Refrigerated double drawers (remove pan to access).
in the upper left side of the overhead compartment. The serial plate is located below the bottom Cooktops
30" fully integrated, customizable refrigerators drawer liner on the left side. The serial plate is located on the bottom of the cooktop.
with convertible drawer Automatic icemakers Hoods
The serial plate is located on the center of the floor The serial plate is located on the right wall of the The serial plate is located behind the removable filters.
of the fresh-food compartment beneath the ice storage bin.
vegetable drawer. Downdraft vents
Professional ranges The serial plate is located on the main body just above
30" fully integrated, customizable wine reserves The serial and model numbers are located behind the the blower.
with convertible drawer left-most knob. The full rating label is located on the
The serial plate is located on the center of the floor in Outdoor cooking
bottom of the control panel—visible when the oven door
the wine unit. The serial plate for grills is located on the bottom of the
is open.
drip tray or behind the control panel. The serial plate for
Free-standing refrigerators
the dual burner cooktop is located in the rear of the
The serial plate is located inside the fresh food
burner box.
compartment, at the top and on the right side.
20 NOTE: Slight variation of model and serial number location is possible.geappliances.com
Warranties
Monogram®
The condensed list below is a convenient overview of the written warranties offered on various GE Monogram appliances
for products manufactured on or after January 1, 2006. For complete warranty details on a specific Monogram appliance
model, contact your nearest GE supplier or call Monogram Preferred Service, toll-free, 800-444-1845.
Appliance Length Type Warranty Covers Parts
or Labor
2-Year Limited Entire Appliance Both
Built-in refrigerators and 30" fully 5-Year Limited Sealed Refrigerating System Both
integrated, customizable refrigerators
and wine reserves with convertible drawer Additional 7-Year (12 years total) Limited Sealed Refrigerating System Parts
30 Days Limited Water Filter Cartridge Parts
1-Year Limited Entire Appliance Both
Free-standing refrigerators 5-Year Limited Sealed Refrigerating System Both
30 Days Limited Water Filter Cartridge Parts
1-Year Limited Entire Appliance Both
Refrigeration modules
5-Year Limited Sealed Refrigerating System Both
1-Year Limited Entire Appliance Both
Icemakers
5-Year Limited Sealed Refrigerating System Both
Compactors 1-Year Limited Entire Appliance Both
1-Year Limited Entire Appliance Both
24" dishwashers 5-Year Limited Racks or Electronic Control Board Parts
Lifetime Limited Tub or Door Liner Both
18" dishwashers 1-Year Limited Entire Appliance Both
2-Year Limited Entire Appliance Both
Professional ranges
5-Year Limited Gas Surface Burners Parts
Lifetime Limited Racks Parts
2-Year Limited Entire Appliance Both
Professional rangetops
5-Year Limited Gas Surface Burners Parts
Electric cooktops 1-Year Limited Entire Appliance Both
Wall ovens/induction cooktops/
gas cooktops (except Professional)/ 1-Year Limited Entire Appliance Both
ventilation systems/warming drawers
Advantium® 240 and 120 wall ovens and 1-Year Limited Entire Appliance Both
Advantium above-the-cooktop ovens/
microwave ovens 5-Year Limited Magnetron Tube Parts
Outdoor cooking centers/dual burner 1-Year Limited Entire Appliance Both
outdoor cooktop 5-Year Limited Stainless Steel Main Burners Parts
Serial Numbers/
EXCLUSION OF IMPLIED WARRANTIES - Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, Warranties
including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
See written warranty for complete details. This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the One-Year Warranty excludes the cost of shipping, or service calls to your home. Some states do not allow the exclusion or
limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
What GE will not cover:
■ Service trips to your home to teach you how to use the product. ■ D amage to product caused by accident, fire, floods or acts of God.
■ Improper installation. ■ Incidental or consequential damage caused by possible defects
■ Replacement of house fuses or resetting of circuit breakers. with this appliance.
■ Failure of the product if it is abused, misused or used for anything
other than the intended purpose or used commercially.
21Warranties
Profile™ Series, Café™ Series, GE® and Hotpoint®
The condensed list below is a convenient overview of the written warranties offered on various Profile Series, Café Series, GE
and Hotpoint appliances. For complete warranty details on a specific GE appliance model, reference the GE catalog or call the
GE Answer Center® at 800-626-2000.
Appliance Length Type Warranty Covers Parts
or Labor
Profile Series/Café Series R
efrigerators, 1-Year Limited Entire Appliance Both
wine and beverage centers 5-Year Limited Sealed Refrigerating System Both
GE and Hotpoint refrigerators, f reezers,
1-Year Limited Entire Appliance Both
wine and beverage centers
Icemakers 1-Year Limited Entire Appliance Both
Water filters 30 days Limited Water Filter Cartridge Parts
1-Year Limited Entire Appliance Both
Advantium® ovens
Additional 4-Year (5 years total) Limited Magnetron Tube Parts
Profile Series/Café Series ranges/ 1-Year Limited Entire Appliance Both
cooktops/built-in ovens/warming Glass Cooktop (excluding PHP960, PHP950),
Additional 4-Year (5 years total) Limited Parts
drawers/hoods Radiant Surface Units
GE and Hotpoint ranges/cooktops/
1-Year Limited Entire Appliance Both
built-in ovens/warming drawers/hoods
Profile Series/Café Series 1-Year Limited Entire Appliance Both
microwave oven Additional 4-Year (5 years total) Limited Magnetron Tube Parts
GE and Hotpoint microwave ovens 1-Year Limited Entire Appliance Both
1-Year Limited Entire Appliance Both
Profile Series/Café Series dishwashers Additional 4-Year (5 years total) Limited Racks or Electronic Control Board Parts
Lifetime of Product Limited Tub or Door Liner Both
Profile Series and GE 18" dishwashers 1-Year Limited Entire Appliance Both
GE and Hotpoint dishwashers 1-Year Limited Entire Appliance Both
Compactors 1-Year Limited Entire Appliance Both
1-Year Limited Any Factory-Specified Part Both
Suspension Rod and Spring Assembly, and
Additional 4-Year (5 years total) Limited Main Electronic Control Board (workmanship) Parts
GE Top Load washers and Washer Lid Cover (Rust)
Additional 9-Year (10 years
Limited Shaft and Tube Assembly and Outer Lid Parts
total)
Lifetime of Product Limited Washer Basket Parts
1-Year Limited Entire Appliance Both
Suspension Strut Assembly, Motor and Motor
Additional 4-Year (5 years total) Limited Controller (Workmanship), and Washer Top Parts
GE Front Load washers Panel, Front Panel or Service Panel (Rust)
Additional 9-Year(10 years
Limited Outer Tub and Driven Pulley Parts
total)
Lifetime Limited Washer Basket Parts
GE and Hotpoint washers and
1-Year Limited Entire Appliance Both
SmartDispense™ pedestal
90-days (models WMCD2050
Limited Entire Appliance Both
and DMCD330E/G)
GE coin commercial washers
3-Year Limited Entire Appliance Parts
and dryers
Outer Tub, Inner Basket, Dryer Drum and
Additional 2-Year (5 years total) Limited Parts
Cabinet Rust-Through
GE non-coin commercial washers
1-Year Limited Entire Appliance Both
and dryers
1-Year Limited Entire Appliance Both
GE dryers Additional 1-Year ( 2 years total) Limited Entire Appliance Parts
Additional 4-Year (5 years total) Limited Dryer Drum and Main Electronic Control Panel Parts
GE and Hotpoint dryers 1-Year Limited Entire Appliance Both
1-Year Limited Entire Appliance Both
Additional 1-Year Ext. Limited Functional parts (Models GFC520V, GFC525V) Parts
GE disposers Additional 2-Year Ext. Limited Functional parts (Models GFC530V, GFC535V) Parts
Additional 4-Year Ext. Limited Functional parts (Models GFC720V, GFB760V) Parts
Additional 6-Year Ext. Limited Functional parts (Model GFC1020V) Parts
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