Bay Campus Residences Guide Swansea University Bay Campus 2017 2018
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Bay Campus Residences Guide Swansea University Bay Campus 2017 - 2018
Contents
1 Welcome 6 Your Mail 11 Health and Support
- Living together – helpful hints - Mail collection - Register with a doctor and dentist
to make it work - Mail forwarding - Drugs and alcohol
- ANUK / Unipol Code of Standards - Postal address - Smoke free policy
for Larger Residential Developments - Meningitis
- Data Protection Act 7 Facilities at Bay Campus - SMILE Life Essentials
- Your Assured Shorthold Tenancy - Laundrette - Swansea University student support
and Regulations - Common room - Money advice
- Accommodation account and induction - Dining room
- Blackboard - 52° 12 Environmental Issues
- Tesco Express - Sustainability
2 Arrival and What To Do Next - Banks and cash points - Recycling and waste
- Key collection - Green Swansea
- What to bring 8 Cleaning
- Reservation deposit - Our cleaning responsibilities 13 Travel Information
- Your inventory - Your cleaning responsibilities - Car parking
- Settling in - Waste removal - Buses
- Emergencies - Posters and display materials - Cycling
- Cleaning rotas and products
3 Who’s Who - Food hygiene tips 14 Admin Issues
- Bay Campus Residences - Payment of rent
- Welfare Wardens 9 Maintenance and Repairs - Release from your contract
- Residential Services Main Reception - Repair reporting - Moving rooms
Useful Contacts - Emergency repairs - Vacation and storage
- T 0300 103 3000 - Communal bedroom and communal - Visitors
- E BayCampus@upp-ltd.com Maintenance inspections - When you leave – departure information
- W swansea.ac.uk/accommodation/ - Planned and preventative - Comments and feedback
residences/bay/ Maintenance schedule - Complaints
- List of indicative charges
4 Connectivity - Target response times
- Wi-Fi internet - Right of entry
- Live television and TV Licensing
10 Fire, Safety and Security
5 Services - Evacuation procedure
- Access swipe cards - Fire drills
- Lock outs - Fire alarm testing
- Personal belongings Insurance - Lifts
- Hot water and heating - Prohibited items
- Help with appliances - Smoking
- PAT Policy - First aid
- Grounds - Getting around
- Snow clearing and gritting - Driving
- Bicycle storage - Water safety
- Security services
Welcome to Swansea
University Bay Campus
2 3
1. Welcome
Welcome to Bay Campus Residences, Establish some “Flat Rules” – to avoid Use headphones late at night/early in
Data protection information Accommodation account and induction Res Reps
your home for the next year. This misunderstanding, it is important to the morning.
Bay Campus Residences complies with If you need to check any details related to The role of a Res Rep is to help make
residents guide is designed to provide set ground rules regarding each other’s
you with information to help you prepare belongings, kitchen cleanliness, visits Always be considerate and avoid the Data Protection Act (1998) which your tenancy or fees you can do this via life in our residences the best it can be.
for your year in our residences. We by guests etc. You will learn where congregating in communal areas, at governs the use of all personal data your Accommodation Account at You’ll be fundamental in the organisation
others stand on these matters and any time, whether inside or outside, held and the controls required over its www.swansea.ac.uk/accommodation/ of social, sporting, cultural and
hope its contents will help you know
what to expect and have a happy and avoid possible conflict. day or night. accuracy, access and security. residences/residencefees2015/ environmental events on Bay Campus.
enjoyable year with us. Students have the right to privacy of You’ll also be empowered to share your
Give each other some space – consider Socialising in residencies personal data. Access to all student You should have completed your online thoughts and ideas on Bay Campus
We hope that the accommodation meets others’ need for time alone and Coming to university is about having fun data held by Bay Campus Residences Residences and the accommodation.
your expectations and if there is anything establish your own quiet time also. All and we accept that residents will want to and Swansea University whether on your acceptance for your accommodation. Anyone can get involved, either by
you need in terms of information, advice residents are individuals, with particular socialise with others. However, we do not paper, computer files or other storage You can return to it whilst you’re a resident nominating yourself as a Res Rep or
or support, please ask at the Bay interests, opinions and habits; you endorse parties in residencies because media is strictly controlled. Bay Campus via your Accommodation Account – by joining in the events and activities
Campus Residences Admin Office which should respect work and rest periods they can lead to uncontrollable situations Residences standard response to please check that you have completed it. organised throughout the year so keep an
is located within Central Admin on the particularly at night. and risk to others. If you arrange a enquiries about individuals is that eye out for Res Rep information.
ground floor of the Tower. gathering that leads to an incident, which information cannot be disclosed Blackboard
Sometimes, no matter how hard you try, causes disturbance or harm to others, Blackboard is an online learning and
Coming to university can be both you cannot make it work. If, after talking you will be held fully responsible and this teaching tool that you will be able to
exciting and daunting. We want to help it through with others you still cannot could jeopardise your place in residencies Your Assured Shorthold Tenancy and access once you’re enrolled. There is an
you make the transition process as resolve a conflict, talk to someone from Bay and affect your academic progress. Regulations accommodation section in Blackboard
smooth as possible when settling into Campus Residences who will be happy Your Assured Shorthold Tenancy (AST) that covers all the information contained
your accommodation. One of the most to help. Security staff have full authorisation to Agreement and Residence Regulations in this handbook and lots more.
rewarding aspects of living in university shut down any social situation they contain all the contractual information
residences is the opportunity to make new Noise and quiet hours consider to be getting out of hand or about your accommodation. These can
friends from a variety of backgrounds. One of the most important things to causing a major nuisance. They will also be accessed via your accommodation
Bay Campus Residences aims to provide consider when living with others is noise report any such cases to Bay Campus account at www.swansea.ac.uk/
support for students living in residences, levels. In large communities, there will be Residences and, if deemed appropriate, accommodation/residences/bay/
encouraging a spirit of community and unavoidable levels of background noise Swansea University Residential Services.
cooperation that supports success in but consideration for your fellow residents
students’ personal and academic lives. will make your time at residences a more Visitors and guests
Supporting students is about encouraging enjoyable place to live for all. If you are If you invite friends around, please be
them to make decisions for themselves by disturbed by noise levels, in the first aware you must be present at all times
providing a reliable support and guidance instance you should talk to those who you and you will be expected to take full
service to those who need it. think are responsible. You should do this responsibility for their actions. For your
before you become so distressed that you own safety and wellbeing of others you
Student well-being is vitally important are liable to become unreasonable! If you are advised not to bring guests into
to us. We want our students to be continue to be disturbed by noise you can residences unless they are known to you.
equipped with all the skills, knowledge contact the Admin Office who can help you
and experience they need to lead fulfilling and who may call Security staff to assist. ANUK / Unipol Code of Standards
careers and personal lives. Creating a All of Bay Campus Residences operate in
stimulating and supportive environment Tips for reducing noise line with the ANUK / Unipol Code of
helps our students to thrive in every way. Your flatmates may be trying to work or sleep Standards for Larger Residential
so please keep voice/music to a Developments which stipulates standards
Helpful hints to make it work reasonable level at all times. Bass notes on of facilities and their management.
Communicate – the key to successful audio equipment as well as mobiles and We will provide accommodation that
relationships is communication. Sit is maintained to the standard which
down and talk about habits, preferences, Skype noise can be especially disturbing complies with relevant health and safety
moods and values. If something is particularly to those living next door. laws and the ANUK Code of Practice.
bothering you the sooner you talk about Information about the Code and details of
it, the sooner it can be resolved. The rooms are reasonably well sound the full Code can be viewed on the
proofed but noise does travel, especially www.nationalcode.org/upload/file/
Be understanding – everyone has days at night and through open windows. nationalcode_edu.pdf
when everything seems to go wrong
and bad moods can result. Try to be Avoid slamming doors and running
understanding and tolerant. down corridors.
4 5
2. Arrival and what to do next
Key Collection Your room inventory
Read information on how to collect your You must complete your online Student
residences access swipe card here Accommodation inventory which you can
www.swansea.ac.uk/accommodation access via your resident’s welcome page
here www.swansea.ac.uk/accommodation
What to bring
Some items you may want to bring are: It is best to complete the check list for
communal areas with other residents in
Crockery and cutlery. your flat/area.
Pots, pans and cooking utensils.
Please complete and return within 7 days
Toaster. of arrival.
Iron.
Settling in
Towels. Once you’ve moved in you can start to
find out what’s where and who’s who
Bedding, including all linen, duvet,
within your residence. Make a point of
pillows and blankets if required.
noting your emergency exit routes in the
All of the above can be purchased at event of a fire. The Bay Campus
www.Unikitout.com. They offer huge Residences team are available to help
discounts on Student Bed Packs, you settle in and answer any questions. If
Student Kitchen Packs, Student they can’t help, they will put you in touch
Bathroom and Towel Packs, Student with someone who can!
Combo Packs, Electricals, Accessories
and much more - They even deliver Emergencies
direct to your halls so everything is In case of an emergency that requires the
waiting for you upon your arrival! emergency services (Ambulance, Police or
PLUS save an extra 10% by quoting Fire Service) please call 999/112 from an
BAYCAMPUS10. external phone. You can also contact Bay
Campus Security 24/7 on 01792 606010
You will also need to bring your own
or dial *2 from any internal lobby phone.
electrical items such as televisions,
Please refer to the emergency procedures
laptops, hairdryers.
information posted on the back of your
Reservation deposit bedroom door.
On accepting your offer fromResidential
Services you will pay a deposit which is
automatically deducted by Residential
Services from your last term’s rental
payment. Read further information on
your Residence Fees via
www.swansea.ac.uk/accommodation/
residences/residencefees2015/
6 7
3. Who’s who
Bay Campus Residences Team The team consists of: Welfare Wardens Resident Network – Residence Life
We have a team of dedicated staff to help All residences have a support network of Co-Ordinator
General Manager
you settle in and help with any queries Welfare Wardens. Welfare Wardens are At the start of each year your Resident Network will hold
whilst you’re living here. Facilities Manager students living within residences who welcome activities to enable you to meet and get to know
provide pastoral and practical support, your neighbours. They work closely with the Students’
Business and Administration Manager
You can use our online maintenance including: Union in setting up Residence Committees where you get
helpdesk to report any faults or Facilities Administrative Assistant an opportunity to organise social events and have a say in
maintenance problems with your how your residence works.
Facilities Receptionist Help with settling in.
accommodation:
www.baycampusresidences.com Facilities Maintenance Technician Discuss issues with residents. Swansea University Residential Services
Password: baycampus2018 Main Reception
Welfare Wardens Chat informally about worries or Residential Services main reception is located in
Your request will be given a priority, see concerns. Penmaen on Singleton Park campus. They can help
Management Team
priority definitions within Section 12 Provide a sympathetic ear to personal you if you have any queries about your Assured
General Manager
“Maintenance and Reporting”. The matter matters. Shorthold Tenancy, including:
The General Manager, has overall day to
will be dealt with in-house wherever
day responsibility for the management of Offer general support and impartial
possible. An external contractor will be
all residences. The General Manager is advice. Room transfers and withdrawals.
summoned if required.
assisted by a managerial team consisting
Direct you to other University Accommodation waiting list.
Bay Campus Residences team are of a Facilities Manager and Business and
departments for the appropriate help
responsible for the day to day running Administrative Manager. Residence fees.
and care.
of your residences, so please call in to
Managerial Team Open Monday to Friday 09.00am – 4.00pm
see them in the Central Admin area in the Welfare Wardens are available daily for a
Facilities Manager and Business and E: accommodation@swansea.ac.uk
Tower with questions about residencies, student drop in service at the Admin
Administration Manager T: +44 (0)1792 295101
including: Office Reception between 17:30 – 18:30.
The Managerial teams are responsible for W: www.swansea.ac.uk/accommodation/introduction/
Please note that between 18:30 – 22:30
Repairs and maintenance. the management and delivery of services
Welfare Wardens may be out visiting other
to Residences including health and safety,
Cleaning and portering. tenants.
cleaning, security and inspections. They
Collecting mail. are assisted by the Facilities Maintenance
Welfare Wardens visit all properties in the
Technicians.
Issuing new swipe cards in case of first weeks of term to give welcome talks – you
lock outs. will be emailed the dates and times of
Bay Campus Residences Admin Office
your welcome talk in advance.
Any other queries regarding your The administrative and reception team
room or residence. are there to discuss any problems and
The team also works alongside Swansea
issues you may have whilst in your
University Residential Services Department
accommodation and can be found in the
Your Bay Campus Residences Team
All our staff are committed to making our Admin Office.
and Swansea University Student Services
Wellbeing Services who are also there to
Useful Contacts
residences safe, comfortable and help you with any wellbeing issues. Bay Campus Residences Admin Office contact details and opening: Monday to Friday 08.30am – 17.30pm
welcoming for you and will be happy
to assist you whenever possible. Most
queries can be resolved at Bay Campus T 0300 103 3000
Residences Admin Office but occasionally
you might need to see another member of
the Team.
E BayCampus@upp-ltd.com
W swansea.ac.uk/accommodation/residences/bay/
If you need to report an urgent issue outside of the main Admin Office opening hours you can contact
Swansea University Bay Security 01792 606010.
8 9
4. Connectivity 5. Services
Internet Access swipe cards Hot water Bicycle storage
Wi-Fi is available to all residents throughout If you have any issues with your swipe Hot water is provided on a demand and Residents who bring bicycles must keep
the residences and campus. Within your card, call into the Bay Campus supply system which residents will have them in the bicycle shelters provided.
residences you will have access to KeySurf a Residences Admin Office and speak to a access to throughout the year. Bicycles must not be brought into the
high quality Internet access through a wired member of staff. buildings at any time and should be
connection in each room and over a high Heating securely locked with a good quality
speed wireless network, covering bedrooms In the event of losing your swipe card Heating in the rooms is controlled by the D-lock within the bicycle shelters. All
and communal areas. Please select the there will be £10.00 replacement fee thermostatic radiator valve (TRV). TRV bicycles are left entirely at the owners’
“KeySurf” Wi-Fi network. Open your web which will be added to your residence is a self-regulating valve fitted to a hot water own risk. All bicycles must be removed
browser and you will be presented with the fees account. heating system radiator. To control the from the bicycle shelters at the end of the
KeySurf sign in screen. Click on the “Create temperature of a room turn the TRV to contract period. Bicycle insurance can
Account” button. Fill in your details and pick Do not tamper or deface your swipe card adjust the flow of hot water. Please be aware be purchased via https://www.endsleigh.
your product. On completion of registration, i.e. punch holes, as this will render the that the residence operates on a co.uk/personal/home-insurance/bicycle-
make a note of your username and password. card inactive resulting in the necessary seasonal system so the heating will be insurance/ for an additional premium.
You will be returned to the KeySurf sign purchase of a replacement card. turned off during the warmer months and
in screen. Use your new username and turned back on during the colder months.
password to get online. Lock outs
If you are locked out (e.g. locked your Help with appliances
A guide on how to connect to Wifi is swipe card in your room) we will give you Operating instructions for electrical
available at: swansea.ac.uk/accommodation a temporary swipe card. You must return appliances are available online and on
your temporary swipe card to the Admin your Welcome USB.
Live television and TV licensing Office by 10am, the following morning to
If you bring a television or any other TV avoid a charge for late return. PAT policy
receiving equipment, you must have a valid If you are bringing your own electrical
TV licence. This applies whether the TV is Please note that a fee will be incurred appliances, make sure you read our
in your own bedroom or in communal areas. after 5 lock outs (£10.00) and (£15.00) for Electrical Appliance and PAT Testing Policy
TV Licensing Authority representatives can each subsequent 5 lock outs. at: swansea.ac.uk/accommodation
make checks throughout residences, and will
be accompanied by staff when visiting. For more information regarding residence Grounds
charges please refer to section 8 of the
Remember, failure to hold a TV Licence can Residence Regulations, which was sent to You are encouraged to make use of the
lead to a fine of up to £1,000, so you must you via email upon your accommodation grounds in the vicinity of the residence,
have one if you need it. acceptance. especially in fine weather. However please
be considerate of other residents and
Find out all you need to know about TV Personal belongings insurance keep noise to a minimum, during late
licensing, including how to claim back unused You are covered by a personal belongings hours. Please do not play music outside.
months, at www.tvlicensing.co.uk/. TV insurance policy with Endsleigh: https:// Please use the litter bins provided.
licensing general enquiries: 0300 790 6090. www.endsleigh.co.uk/personal/student-
insurance/ Snow clearing and gritting
During cold weather students are advised
Contents insurance policy to take extra care, as surfaces may
To enhance your policy to cover become slippery. If there is a risk of snow
expensive items (eg. Electrical equipment or ice, main walk-ways, entrances and
or bicycles) contact Endsleigh https:// steps will be gritted. Following snow
www.endsleigh.co.uk/personal/student- fall these areas will be cleared (as soon
insurance/ or meet to discuss. as practically possible) and regularly
checked. In high winds, extra care must
be taken to keep windows closed.
10 11
6. Your Mail
Mail collection Registered post and parcels can be If you have ordered a parcel that you
Your full postal address is included collected from the Bay Campus know is heavy and/or large please
within your Assured Shorthold Tenancy Residences Admin Office. If a parcel or ensure that you collect it within 24 hours
Agreement. You should ensure that your registered mail has been received you will of receiving the automated e-mail due to
name, student ID, room number and receive an automated e-mail from the limited parcel storage space. If a parcel
block details are included on any mail. Bay Campus Residences team which is too large to be stored it may be
Your name should appear as it does on will be sent to your student account. turned away and you will have to make
your student account; nicknames cannot alternative arrangements.
be recognised on the system. Adding your You should bring with you proof of
student ID will assist us with logging your identity (ideally your student ID card) Mail forwarding
parcel when there are multiple students when you come to collect registered We are unable to forward letters to
with the same name. mail and parcels. residents who have left due to the
quantity of letters we will receive. For a
You should structure your postal address Due to the high volume of registered mail fee you can make arrangements directly
as follows: and parcels that are received, residents with Royal Mail to have mail redirected to
are requested to collect parcels within another address via https://www.royalmail.
Your Name (Student ID) 48 hours of receiving he automated com/personal/receiving-mail/redirection
Block Name/ Flat e-mail; parcels not collected may be
Number/ (Room Number) returned to sender. You should ensure that you collect any
Student Accommodation mail or parcels prior to the end of your
Swansea University Bay Campus Bay Campus Residences reserves the contract period. Bay Campus
Fabian Way right to refuse any parcels we deem to be Residences accept no liability for mail or
Crymlyn Burrows suspicious due to Health & Safety risks. parcels left on site after the end of
Swansea If a parcel is refused we will inform the contract period and they will be returned
SA1 8EP student and if a redelivery is arranged we to sender. Avoid ordering any parcels 2
will require confirmation of the contents. weeks prior to moving unless they are to
your new address.
Each flat has an allocated post box which is Mail collection times
shared with other members of your flat Parcels can be collected from the
Bay Campus Residences Admin
Office during the following times:
11:00 – 12:00
and Bay Campus Residences cannot be 14:00 – 15:00
held responsible for missing items of post. 17:30 – 18:30.
Each flat will be given one key for each for These times will be extended during
each post box and you will need to agree busy periods.
with your flatmates how to keep the key safe
and who will be responsible for collecting
the post. A £10.00 replacement fee may
apply for any list post box keys.
12 13
7. Facilities at Bay Campus
Laundrette You will find comfy seats, a television, Koop
The laundrette at Bay Campus is open 24 pool table and a vending machine The third food pod in The Core offers
hrs a day. You will be required to use your which provides great value snacks. ‘high street’ chicken with a twist! From
accommodation swipe card to access healthy choices to indulgent delights,
the laundrette, outside of office hours and Tenants can access the full Wi-Fi Koop will provide salads, wraps, burgers
weekends. services within the Common and ‘southern-style’ chicken all
Room. featuring the unique Koop style!
Upon arrival you will receive a laundry card
which you can collect after picking up your The Core 52°
accommodation swipe card. Upon receipt The Core is the main campus food court 52° is the flagship café-bar at the heart of
of your laundry card please follow the situated off Severn Way, amidst the Bay Campus. Offering a relaxed,
steps below to register your card. student residences. The Core offers a contemporary coffee shop by day and a
contemporary,large,flexible space at the lively student bar by night. Open early
Log onto www.washstation.co.uk and centre of the site and will feature a until late, 7 days a week, 52° offers a wide
press top up your card. Follow the number of ‘food pods’ providing a variety variety of snacks, quality coffees, beers,
online instructions to register your of culinary styles and choices. wines and non-alcoholic options. Catch
Washstation laundry card. live sports on the big screen and regular
As well as providing day-to-day catering entertainment across the week – right on
Click on the option to ‘Add Value’, here
services, the flexibility of The Core will your doorstep!
you can top up your card with £5, £10,
also allow the provision of a casual
£20, £30 or £40 denomination.
student social area, general recreational Tesco Express
Once credit has been added you will activity (including student events) plus a For all your catering essentials, you will
be given a unique 6 digit code. You conference and function space. find a Tesco Express located on Bay
need to make a note of this code, from Campus within Emlyn.
there you will need to go down to the A number of flexible, moveable walls will Visit www.tesco.com/store-locator/uk/
laundry room touch your card against allow The Core to be configured in a
the pinmate machine and enter this variety of ways to suit different Banks and cash points
unique code. This will then activate event requirements and capacities. The At Bay Campus you will find a Santander
the top up and the card will be ready space can seat over 400 people in its bank, along with a cash machine for
to use. Then simply follow the multi standard layout and 200-250 as an event/ withdrawals.
lingual instruction signs to begin your banqueting venue. A fully licensed event
load wash. bar is provided to service all types of There is a Lloyds bank on the ground
functions. The Core will be available year floor of the Taliesin Building at Swansea
One load of washing will cost £2.40.
round for internal and external events, University Singleton Park campus.
Drying your clothes will cost £1.20 per when not in use for student/staff catering.
load. You will also find cash machines on the
Opening Hours: Monday – Friday, ground floor of Fulton House and the first floor
If you have any queries please call the 07:30 – 19:30 of Union House at Singleton Park campus.
student helpline on 0800 141 2331 or
follow us on twitter @washstation3 The Core will feature three main There is a wide choice of banks in Swansea
food pods: City Centre and in the nearby area.
Check out the website to see when Cegin
machines are free and to be notified when Cegin is the ‘traditional’ food pod
your washing is finished via situated within The Core. Serving
www.washstation.co.uk and selecting home cooked favourites, daily carvery
“Ready to Wash”. and full cooked breakfast.
Common Room Stryd
The Common Room located in Gruffydd is the Stryd brings contemporary street food to
place to go to meet and socialise. The Bay Campus. Situated within The Core,
Common Room is a multi-purpose space Stryd will provide an international, multi-
that can be used for, socialising, studying, cultural service, heavily focused on world
film nights, pool competitions or just foods and will feature regular culinary
relaxing with fellow residents. theatre with in-house live cooking.
14 15
8. Cleaning
Our cleaning responsibilities: If you do not keep your room or shared Defrosting your freezer Your responsibilities:
The housekeeping staff will carry out kitchen to an acceptable standard you This process should be completed by All waste should be sorted into the appropriately
weekly cleaning of shared kitchens, will be notified and given the opportunity residents on a termly basis i.e. before labelled waste bin within the communal kitchens. You
communal entrances, hallways, staircases, to clean it. If you do not clean it to leaving for Christmas, Easter break or are required to empty any bedroom waste into the
lifts and social spaces. You will be a satisfactory standard you will be when there is a build-up of frost and appropriate communal kitchen waste bins.
informed of your flat’s cleaning day when you charged and the cleaning team will be before vacating your residences at the
move in. The cleaning service does not unable to carry out their cleaning duties end of your tenancy period. Posters and display materials
include washing up or cleaning the until such time. A Kitchen contract Posters, photographs, decorations, etc must be
insides of cupboards or fridges. cleaning charge could be in excess of Remove all food items and transfer to confined to the pin boards supplied. Do not affix items
£145.00. another freezer. to walls, ceilings or doors – this constitutes a fire
A dust pan and brush, mop and bucket and hazard and may damage wall surfaces. Staff
Remove all internal drawers.
vacuum cleaner are available for your use Legionnaire’s disease are instructed to remove them. This applies to both
within all communal kitchens. Please do not What is Legionnaire’s disease? Turn off the freezer by switching off bedroom and common areas. Failure to comply will
use vacuum cleaners to mop up spillages. Legionnaire’s disease is a potentially fatal mains supply switch at the mains result in cleaning and redecoration charges being
form of pneumonia, which can affect socket. levied. No alterations or additions to the decoration or
External (grounds) cleaning is also anybody. It is caused by the inhalation of Place a towel or cleaning cloth on the fittings of the room are allowed.
provided by Bay Campus Residences on small droplets of water from contaminated base of the freezer which will help
a regular basis. To maintain a litter–free sources containing legionella bacteria. collect excess water. Cleaning rotas and products
environment, students are requested to Making and sticking to a cleaning rota is an effective way of
use the litter bins provided on campus. Where is Legionella found? Place a bowl of hot water in the freezer keeping your flat pleasant and safe. Your resident Welfare
All hot and cold water systems in to help assist speed up the defrost Wardens can assist with devising a rota to help you get
Your cleaning responsibilities: residential properties are a potential process. started.
You are responsible for cleaning your room source for legionella bacteria growth. The Do not use any sharp objects such as
including your ensuite bathroom on a regular main areas of risk are where the bacteria knives to remove ice build up. Many residents find that buying or pooling cleaning
basis. Please use the appropriate cleaning can multiply and increase to dangerous products together as a flat at the start of term works well.
materials and refer to manufacturer’s levels and then spread, e.g. in spray from Do not use any heat producing We encourage you to set up a cleaning kitty and would
guidance to prevent damage. showers and taps. electrical items such as hairdryers to recommend that you buy the following items to help
remove frost. with cleaning:
Although your housekeeping team Who is at risk? To avoid any potential water seepage
regularly clean shared areas, you are
expected to keep these free from litter
Legionnaire’s disease most commonly
affects the elderly, or people with chest or
on kitchen floors, check defrost
process regularly.
Anti-bacterial multi-purpose cleaner for floors and
surfaces.
Food Hygiene Tips
and in good order. Built in ovens, hobs lung problems. Not everyone exposed to Degreaser for cookers, hobs and grill pans. Keep your hands clean: they carry germs.
and microwaves should be cleaned legionella bacteria becomes ill. Once defrosted, wipe down interior,
regularly by residents in between Hob cleaner for ceramic hob tops. Use disposable cleaning cloths to avoid
replace drawers and wait for at least
scheduled cleaning. Symptoms of Legionnaire’s disease are spreading bacteria.
2 hours before replacing food into Oven cleaner – always follow instructions carefully.
similar to those of flu. the freezer. Always wash equipment and utensils after
Residents are required to allow access Washing up liquid.
preparing food.
to the cleaners and ensure there are Taking the following simple precautions Do not move furniture from designated Cleaning gloves, washing sponges and
no obstructions or hazards that might will help keep you safe: Keep the kitchen clean: leftovers attract pests.
areas and please keep stairwells and scouring pads, brillo pads.
impede their work. corridors clear. Cover open wounds when preparing food.
Flush through showers and taps for 1 Disposable kitchen towel.
It is particularly important, especially on minute following a period of non-use Refrigerate all high risk foods e.g. meat, poultry,
Waste removal Fridge cleaner and deodorizer.
your designated cleaning day that the (any period of 7 days or more). This is fish, dairy products.
Housekeeping staff will empty the bins
to flush out any stagnant water which has Toilet cleaner and separate cleaning gloves
following are completed by 9.00am. in the communal areas Monday to Friday. Do not overload the refrigerator.
been in the bathroom which may have and cloths.
However, if you find the bins are full then
All waste is put into the been contaminated. Defrost the freezer once a term.
please bag the rubbish appropriately and Shower and bathroom multi-purpose cleaner.
appropriate bins. Keep all shower heads and taps clean place next to the bins in your kitchen. Store cooked and raw food separately.
and free from a build-up of lime scale, Always make sure you follow the instructions and never
Wash crockery regularly and store in
Our responsibilities: mix products. If you have any queries, please ask staff
cupboards – do not allow washing up mould or algae growth.
Daily waste removal in communal areas for advice.
to accumulate on work tops especially
prior to cleaning day as this limits the Regularly (at least every 3 months) and social spaces, Monday – Friday
ability to clean. clean shower heads with an except bank holidays and Bay Campus
antibacterial product. Residences closure days. You will be
Kitchen worktops are wiped down. provided with new clear bin liners
Floors are clear to allow for cleaning. without charge.
16 17
9. Maintenance and Repairs
Repair reporting Please see below a brief summary of some of these operations and checks where we may
Report any maintenance problems as soon as require our tradespeople or technicians to enter your room or flat at predetermined intervals.
possible. Do not rely on housemates to report
problems! Type of check Frequency Where
Please report your maintenance fault via Fire alarm testing Weekly Common areas
our online maintenance helpdesk or
Lift alarms Weekly All areas where fitted
www.baycampusresidences.com
Password: baycampus2018 Emergency lighting test Monthly Common areas
if you have any difficulty doing so please come to the
Bay Campus Residences Admin Office. Maintenance Automatic closing fire doors Monthly All areas
faults could include an item of disrepair within your
Fire blankets Monthly All common areas
room or anywhere within the residences.
Distress alarms Quarterly All areas where fitted
Emergency repairs
Emergency repairs are issues that require an Fire alarm service Quarterly All areas where fitted
immediate response either because they are
Window restrictor test Bi-annually All areas where fitted
possibly endangering the health and safety of
people, causing major damage to buildings or Window fastenings Quarterly All areas
contents or affect the security of the building and its
occupations and may include: Electrical equipment testing Annually All areas
Lighting levels test Annually Random rooms and areas
Gas escapes.
Serious water leaks. Riser door locks Monthly All areas
Total failure of heating system (depending on the
time of year). List of indicative charges
Total failure of electrical supply. Where loss or damage occurs to Bay Campus Residences property, which is not due to ‘fair wear and tear’, a charge will be
raised to the resident(s) concerned.
Serious electrical malfunctions.
Serious problems with drainage. Charges will reflect the cost of the repair or replacement plus reasonable administration fees. We cannot foresee the extent of all
damages or predict price rises, but the following list is intended to provide a guide price for most eventualities. (Prices include VAT).
Obstructed, damaged fire exit doors.
Damaged lifts.
Item Cost £ Item Cost £
These should be reported immediately in person REDECORATION WHITE GOODS/KITCHEN EQUIPMENT
or via phone on 0300 103 3000. Outside the
Admin Office opening hours, please contact Swansea Redecorate window sill Individual pricing Replacement of large upright fridge/
£332.00
University Security on: 01792 606010. freezer
one wall from
Redecorate average size room/ kitchen Replacement microwave/combo £82.00
£35- £65
Communal, bedroom safety and
maintenance checks Minor making good to decorations
from £35.00 Replacement kettle £8.00
Inspections are undertaken twice a year by staff to (poster damage)
check safety and maintenance to ensure you’re Redecorate average size room/
Individual pricing Replacement hob £165.00
looking after your accommodation. kitchen ceiling
FLOORING Replacement oven £184.00
Rooms or communal areas that are not kept
reasonably clean and up to standard can pose a Replacement of carpet tiles bedroom £20 per sq m Replacement vacuum cleaner £82.00
health risk and also impact on other residents. We
will give you plenty of warning before an inspection
is due to take place.
Planned preventative maintenance schedule
There are a number of regular operations and
checks that we undertake to ensure your
safety and to comply with legislation.
18 199. Maintenance and Repairs continued
General Repairs Urgent Repairs Emergency Repairs
Item Cost £ Item Cost £
Priority Priority Priority Priority
FURNITURE/FURNISHINGS CARPENTRY/GLAZING Four Three Two One
Replacement of standard mirror £30.00 Replacement of flat, room or kitchen door £332.00 Building fabric external element 20 working days 20 Working Days Within 1 working day Within 4 hours
Replacement of desk chair £87.00 Replacement of bathroom, w/c or Building fabric internal element 20 working days Within 10 Hours Within 1 working day Within 4 hours
£82.00
ensuite door
Replacement of kitchen stool £50.00 Floor and floor coverings 20 working days Within 10 Hours Within 1 working day Within 4 hours
Kitchen cupboard unit £40.00
Replacement of room/kitchen
£30.00 Door closers £46.00 Decorative finishes 20 working days NA NA NA
notice board
Replacement of shower curtain £5.00 FIRE SAFETY HVAC systems 20 working days 5 Working Days Within 6 hours Within 4 hours
Replacement of wardrobe including full Replacement of fire blanket £10.00 Electrical Installation 20 working days 5 Working Days Within 6 hours Within 4 hours
width top shelf with hanging rail and 3 £135.00 each Fire alarm engineer call out £75.00 Domestic water system 20 working days 5 Working Days Within 6 hours Within 4 hours
shelves underneath
ACCESS CARDS
Replacement of desk with 3 drawer unit £85.00 each Sanitary fittings 20 working days 5 Working Days Within 10 hours Within 4 hours
Replacement post box key £10.00
Replacement of wall fixed bookcase/ Electrical installations 20 working days 5 Working Days Within 6 hours Within 4 hours
£35.00 each Replacement room access card £10.00
shelving unit
Safety systems 20 working days 5 Working Days Within 6 hours Within 4 hours
Replacement of three quarter size cabin HOURLY CHARGES
bed with mattress wall fixed head board £120.00 each Lifts and lifting equipment 21 working days 5 Working Days Within 6 hours Within 2 hours
Hourly charge for FM Technician £10.00
and wall protector
Hourly charge for additional cleaning £14.20 Roads and pathways 22 working days 5 Working Days Within 6 hours Within 4 hours
Replacement of door plaque £10.00 each
Hourly charge for trade engineer £25.00
Replacement of single mattress £55.00 each
KITCHEN EQUIPMENT
Replacement of ¾/double mattress £78.00 each
Mop and bucket (missing) £10.00
Replacement of bedside chest with 1 Right of entry access to rooms
£34.50 each
drawer and space below Sweeping brush (missing) £5.00 Bay Campus Residences reserves the request as soon as we can and with the
Replacement of armchair £175.00 each Ironing board (missing) £15.00 right for its employees and authorised minimum disruption.
contractors to enter its residential
Replacement of sofa £299.95 each
accommodation for the purpose of We will leave your property as we found it.
Re-upholstery costs start from £60 per item welfare, inspection, maintenance and
Replacement of fridge/freezer drawer/shelf £15.00 repairs, or to rectify a health and safety or We will aim to contact you at least 24
breach of tenancy issue. hours in advance before carrying out
Replacement of hob dials and spindle plate £40.00 repairs or needing access. This may not
Notice will be given when possible for all apply in cases of emergency, for safety
planned programmed maintenance, at reasons, or when we visit on your request.
least 7 days notice will be given.
Target repair response times Priority two works refers to work that Priority three works means standard
This table outlines target times for does not present an immediate threat works which if not attended to could When we visit we will always knock
attending and rectifying reported faults. to the health and safety of people but result in a reduction in the quality of the before entering your residence, as well
In the case of an ‘Emergency Fault’ the requires a swift response to prevent service(s) provided. as individual rooms before entering. You
immediate response may be a temporary further damage or deterioration. have the right to ask for ID or to ring for
fix, with the fault permanently repaired as Priority four works means work of a
soon as possible. We welcome feedback This category could include blockages to routine nature. allowing access.
on the quality of our service. sanitary systems, flooding, security
issues, emergency exits compromised.
Priority one works reflects incidents The rectification period for these works
or defects which require an immediate requires the repair to be responded to and
response. These defects are possibly temporary repair (sufficient to make the
endangering the health and safety matter a Priority three work).
of people, causing major damage to
buildings or contents, or affecting the
security of the premises or its occupants.
20 2110. Fire, Safety and Security
As you unpack, have a look around at Failure to adhere to procedures or co- Goods being transported in the lift
the fire and safety signs located in your operate during a fire drill evacuation will must be positioned in such a way that
property – they are provided to ensure result in disciplinary sanctions being applied. they cannot move about. Care must be
your safety. taken to evenly distribute the load.
Fire alarm testing
Tampering with the security telephone
Fire safety information sheets are Fire alarm tests are carried out weekly on
in the lift will result in disciplinary action.
provided on the back of your study room a Wednesday. Fire alarms are checked
door and displayed in the kitchen area. weekly and will ring for a very short time. Do not use lifts in the event of a fire.
The short burst of sound will indicate a
For concise and easily accessible notes fire alarm test. In the event that the fire alarm In the event of an emergency do not
on fire safety, you can log back into sounds as a continuous ringing, this attempt to open the lift car doors. Press
your accommodation induction via your indicates unplanned fire alarm activation and and hold the ALARM button for 3 seconds,
Accommodation Account. fire alarm procedures must be observed. you will be connected to the rescue
Please note this, so checks are not service who will arrange for an engineer to
Reading over the safety module will only confused with drills or actual alarms. attend to you as soon as possible.
take a couple of minutes and it’s a quick
step to looking after yourself and your Lifts Prohibited Items
housemates. The lifts in the halls are tested to the You cannot bring any of the following items
highest standards. However, as with all into any part of your accommodation.
You will have watched our fire safety video lifts, occasionally they can break down. Please note that possession of prohibited
online as part of your online induction. It In the event of a lift failure, stay put, stay items leads to disciplinary action. Prohibited
will have demonstrated how quickly a fire can calm, and follow the simple instructions items include but are not limited to:
spread in a student bedroom. provided on the safety instruction card
located in the lift. The lifts have both Nitrous oxide canisters.
Please remember that fire rules and an emergency alarm and means of
Candles.
regulations are in place to protect you communication through to the Schindler
and other residents from the risk of fire. call centre. Therefore, the Bay Campus Incense Sticks.
ResidencesTeam will know straight
Fairy Lights.
We have a responsibility to ensure that away if there is an issue and will deal
you know what to do in the event of an with it as quickly as possible. Barbecues.
emergency, so please take the time to
Fireworks.
familiarise yourself with the basics to Do’s and Don’ts
keep you safe. The lift may only be used if the car
The Bay Campus Residences team
lighting is on. reserve the right to enter any room at
Keep all communal areas and fireexits
Persons who are unable to use the any time to investigate, remove and
clear of personal belongings at all times.
controls in the car may only use the confiscate any items which constitute a
lift if accompanied by a person able fire hazard.
If you discover a fire – evacuation
to assist.
procedure
Weight Restrictions on Bookshelf
Please refer to the emergency Passengers must stand still while the The bookshelf above the desk in your study
evacuation procedure on the back of lift car is moving. Jumping or rocking bedroom has a weight restriction of 25kg.
your bedroom door. is not allowed. Instructions in the lift To put this in perspective the following also
car must be followed. weigh 25kgs:
Fire drills
Do not throw objects, especially 36 iPads
Bay Campus Residences is legally
burning matches or cigarettes, through 500 darts
requiredto carry out fire evacuation drills on all
the gap between the door and the 250 blueberry muffins 8
its buildings. An un-notified rolling
landing sill into the hoistway pit. This billion grains of sand
programme of fire drills will be starting soon after
may cause a fire and dangerous smoke. 8000 tea bags!
your arrival. They are designed to be as
realistic as possible and a continuous ringing Do not obstruct the lift doors. Smoking
alarm will sound. All occupants are required
Do not attempt to enter or exit this lift Smoking is prohibited in all Bay Campus
to leave the residence buildings and meet at
whilst the doors are closing - press the Residences buildings, semi-enclosed building
the publicised assembly point.
door open button (in the lift car) or the entrances and immediately outside all
.The evacuation procedure and assembly
landing push button, this will reopen entrances, windows and other areas where
point information Is displayed in the ground
the lift doors. smoke could enter a building. This applies
floor notice boards of all residencies.
equally to traditional smokingmaterials,
e-cigarettes and other smoking devices.
22 2310. Fire, Safety and Security continued
If you smoke, stand at least 5 metres from Accidents Water safety Finally, there are several clubs and societies There is public access to Crymlyn Burrows, If you see anything at Crymlyn
buildings inside the designated shelters If you have an accident please ask a The coast is a great place to live and relax, at the university which hold organised water but all users must observe the following to Burrows that may be damaging or
and ensure that cigarette ends are member of the Bay Campus Residences and we are very fortunate at Swansea activities. If you are interested in becoming minimise any disturbance or damage. disturbing the site please contact
disposed of safely and properly. Do not team for an accident forms. All University to have a unique location with involved in water sports then these clubs 01792 20 (5678) and ask for the
litter the grounds. Failure to keep to the completed accident forms are reviewedthe beach and sea right on our doorstep. may offer opportunities for you to do this Do not leave any litter. Biodiversity Officer or University
policy will result in disciplinary action. during the departmental Quarterly Safety
This is a great resource for everyone to as part of a group and with the appropriate Security.
Do not light any fires or barbeques.
Review meetings. enjoy, but the sea can be very dangerous, safety cover.
Window restrictors so please make sure you read the tips Do not dig or excavate in any area, Please also contact this number to report
For security and safety reasons, windows If you see something which you think may below to keep yourself safe and make the If you take these simple steps, you should including the dunes. any stranded marine mammals.
have restrictors fitted. Do not force windows, result in an accident please complete a most of your time at the beach. be able to enjoy yourself safely along our Any dogs must be under strict control. Security Services
interfere with mechanisms, or remove any Near Miss Accident Report. Don’t leave it If you are not from the coast or are coastline. Swansea University Estates Security Service
parts. If you are unsure on how to operate until some has an accident before it gets inexperienced in the water then please Dog faeces should be placed in the provide 24/7 security provision including foot
your window, please speak to a member reported. make an effort to educate yourself, there SSSI provided dog pins. patrols throughout the campus
of staff on site. You are not permitted to is a lot of useful information on the RNLI Crymlyn Burrows, next to Bay Campus,
Do not pick or prune any flowers or
supplemented by the appropriate use of
access attic, roof areas, maintenance A Bay Campus Residences Safety File website here: has been designated a Site of Special CCTV cameras to deter unauthorised
plants.
walkways, plant riser cupboards or any is located within the Admin Office. www.rnli.org/safety/respect-the-water Scientific Interest (SSSI), as a result of its access and protect property. CCTV
other unauthorised areas. nature conservation importance. Do not collect any marine life from coverage includes but is not limited to the
Getting around If you are planning to head into the water, the beach area. Residential common room, lifts, internal
Items on window sills When travelling around campus or town, then make sure you assess the conditions Important habitats at Crymlyn Burrows There is no vehicle access. lobby areas and external bicycle shelters.
Please do not store items on inner and stick to main roads and well lit paths. first; if it looks too rough then stay on the include sand dunes, saltmarsh and
outer window ledges. This can pose a beach. Never swim after drinking alcohol, mudflats. The vegetation includes rare Do not introduce any species through You can help to maintain a secure and
serious Health and Safety risk if windows Try to avoid being out and about after dark and never swim alone. Make sure you plants such as field wormwood and seeding or planting without prior safe environment by taking some basic
are open and is therefore prohibited. on your own. Use the bus whenever you have a phone with you in case you need to sea stock with fen orchid historically consent from NRW. precautions:
can and never get into a stranger’s car no contact the coastguard in an emergency. also recorded. There are common Do not dump any waste material on
Your responsibilities matter how nice they seem. You can do this by dialling 999. lizards, and many species of birds Secure any ground floor windows
the site.
Failure to maintain security through including oystercatcher, sanderling and before leaving your flat.
leaving windows open or room When walking, avoid shortcuts through Inflatable dinghies, mats and toys are ringer plover. The site also supports an No shooting.
Keep your bedroom, flat and hall doors
doors unlocked, wedging doors unlit areas. Report any campus lighting great for the pool but are not safe to use important assemblage of invertebrates locked.
open, forcing doors, sabotaging which is not working to site security. at the beach. Please leave these at home. including several important species of Beach cleaning can damage the
locks or losing swipe cards exposes beetle including the strandline beetle strandline habitats used by rare beetles. Be aware of ‘tailgaters’ – unauthorised
other tenants to unnecessary Walk confidently and keep valuables Make sure you check the tide times and dune tiger beetle. So please take your own litter home, but persons following you into your hall
risks. Any practices, which through such as mobile phones, money, jewellery, and know what time high and low water only undertake beach cleans under the or flat.
carelessness or deliberate action are laptops, tablets and i-pods out of sight. is. The tide goes in and out very quickly, Swansea University now owns Crymlyn supervision of the Biodiversity Officer.
held to compromise security, may be and you can find yourself cut off in a Burrows SSSI, and is responsible for In case of emergency Bay Campus
subject to disciplinary proceedings in Disguise valuable items, especially dangerous position if you are not careful. ensuring its protection into the future. Please take care near to the mudflats, Security can be contacted on:
accordance with Bay Campus laptops, in different bags rather than a An incoming tide is most dangerous and The university employs a Biodiversity the inlet/creek and the sea. 01792 606010.
Residences Residence Regulations. carry case. you should avoid going for long walks Officer to look after the SSSI, and to Beware of incoming tides. Damage to
or walking around any structures on the ensure that everyone plays their part in Crymlyn Burrows is a criminal
If you occupy a ground floor room do
Driving beach during this time. looking after this special place. Along offence.
not leave computers, cash or valuables
Plan ahead and stay on pre-planned with access management, the officer is
in public view.
routes you know and ensure that you Make sure you wear sun cream if you are responsible for managing invasive plant
If you live on the ground floor, check have enough petrol to complete the going to spend time on the beach. Sand species, controlling the growth of scrub,
that your window is locked. journey. and water both reflect and intensify the and ensuring that damage does
UV rays from the sun and you can easily not occur.
Immobilise database Park in a well-lit car park, where you know become sun burnt, even on a cloudy day.
Immobilise is a database you can use to people will be around when you return. Visit www.nhsdirect.wales.nhs.uk
register your property (e.g. mobile phones, Reverse your car into the space so that it
lap tops, MP3 players, cameras, in fact is easy to drive away when you return. If you want to enter the water at a beach
anything with a serial number). It is a FREE which is supervised by lifeguards, then
on-line system where once registered Do not leave valuables in the car where there are several beaches close by which
means that you have a better chance of people can see them, lock them in the are lifeguarded by the RNLI. The details
getting your property back if it is lost or boot or glove box out of sight. can be found here:
stolen. Please take a look at the Immobilise www.rnli.org/findmynearest
website at: www.immobilise.com
24 2511. Health and Support
Register with a Doctor and Dentist Meningitis involves an inflammation of the Swansea University student support
Bay Campus Residences strongly membranes that surround and give All students at Swansea benefit from
suggests that you register with a doctor protection to the brain and spinal cord. access to the Student Support Services
and dentist in Swansea. Department, which provides information,
The meningococcal septicaemia
advice and support on a wide range of
bacteria, that causes meningitis B
There is a dentist within Swansea issues.
can show symptoms such as fever,
University located in Horton Residence on
vomiting, drowsiness, confusion and
the Singleton Park campus. A University department dedicated to
irritability, severe muscle pain, severe
Visit www.keedentalcare.co.uk your pastoral needs: whether you have a
headache, stiff neck, a distinctive rash,
general enquiry about student life, a
sensitivity to light and convulsions or
The University Health Centre is based on specific problem or would just like to talk
seizures.
the ground floor of Penmaen Residence at the things through, Student Services is a
Singleton Park campus. The nearest good place to start.
The majority of people with
medical centre to Bay Campus is SA1
meningococcal septicaemia develop a
Medical Centre, Beacon Centre for Health, Check out the Student Services’ website
rash of tiny ‘pin prick’ spots which can
Swansea, SA1 8QY (01792) 481444. to read more about the support at
quickly develop into purple bruising.
www.swansea.ac.uk/student-support-
Alternatively you can locate a doctor or services/
For further information please check:
dentist practice by going to NHS Direct
www.nhs.uk/conditions/meningitis/pages/
Wales website at www.nhsdirect.wales. Remember to register with a GP and
introduction.aspx
nhs.uk/localservices/ Dentist when you arrive.
National Meningitis Federation
Drugs and alcohol
www.nmaus.org/
Refer to the Bay Campus Residences
Drugs and Alcohol Policy. National Meningitis Trust
www.meningitis.org/
Smoke free policy Meningitis Help Charity
Bay Campus Residences and Swansea www.meningitishelpcharity.co.uk/
University has a Smoke Free Policy which
means that smoking is not permitted in Swansea University SMILE –
your room, any residence building or any Swansea Medical Information
University building. Life Essentials is all about ensuring that
throughout your time at Swansea
For further information, read the University you’re able to keep a healthy
Bay Campus Residences Smoke body and mind. By reading this
Free Policy at information and following the advice you
www.swansea.ac.uk/accommodation can be sure that everything will be in
place should you fall ill and need to
Meningitis seek medical help.
Students are the second highest risk www.swansea.ac.uk/undergraduate/
group for meningitis, with up to 25% of student-life/pdfuploads/2015%20
students carrying the bacteria that causes SMILE%20Life%20Essentials.pdf
the disease.
Osteopathy clinic
Before coming to university we suggest If you are suffering from back pain, a
that you contact your GP to ensure that sports injury, headaches or arthritis,
you have received the new Men ACWY contact the on campus Osteopathic
vaccine. Clinic on 01792 518600 or www.swansea.
ac.uk/humanandhealthsciences/business/
Students in their first weeks at university are osteopathicclinic/. The clinic offers good
at their most vulnerable. reductions on rates for students and 50%
off your first appointment.
Get vaccinated. If you‘ve not been
immunised it is advisable to get vaccinated
before coming to university as the
vaccinations take 10 days to be effective.
26 27You can also read
