BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 - ISSUE 2 // APRIL 2018

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BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 - ISSUE 2 // APRIL 2018
BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913

                                                                        ISSUE 2 // APRIL 2018

          FOR MORE INFORMATION, AND HOW TO BECOME A MEMBER VISIT: WWW.FEDERATIONOFFISHFRIERS.CO.UK
BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 - ISSUE 2 // APRIL 2018
BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 - ISSUE 2 // APRIL 2018
WELCOME TO THE                                  What a hectic
                                                             month this

  FRIERS
FISH                                                         has been.
                                                             Firstly, it is with
                                                             regret that the
                                                             Board have recently

                                                                                                                   PRESIDENT’S NOTES
                                                             had to accept the
                                                   REVIEW    resignation of
                                                             Regional Director
                                                             for Scotland,
                                                             Darren Boothroyd.
CONTENTS                                                     Darren has now left
                                                             the trade as a shop owner but is staying in
                                                             the industry.
                                                             I would like to personally thank Darren for all
                                                             his hard work and dedication to the NFFF, he
                                                             has assisted many members along the way and
                                            12               championed the NFFF Quality Award. All at the
                                                             NFFF wish him well in the future.
                                                             As one door shuts another door opens, and we
                                                             are delighted to welcome Colin Cromar to the
                                                             Board as newly appointed Regional Director for
                                                             Scotland. Colin has great industry knowledge
 10                                         17-25            and has achieved a lot in his time in the industry.
                                                             I’m sure you, the NFFF member, will join me in
                                                             welcoming Colin to the Board and look forward
                                                             to seeing him at the various functions.
                                                             This month also saw the NFFF travel to
                                                             Peterborough for the excellent Friars Pride
                                                             FRY IT exhibition. It was a pleasure, as usual,
                                                             to speak to so many fellow friers with the
                                                     26-31   feeling captured being one of positivity around
                                                             our industry.
                                                             I also visited the House of Lords as part of my
                                                             involvement with the British Takeaway
CONTACT US                                                   Campaign alongside Just Eats Head of
                                                             Communications, Joanna De Koning, and
National Federation of Fish Friers                           Newington’s Steven Grainger, to meet with
Federation House, 4 Greenwood Mount                          Baroness Garden of Frognal and Lord
Leeds LS6 4LQ                                                Addington. The meeting was organised to learn
                                                             if the food takeaway sector has the support it
Tel: 0113 230 7044                                           needs to continue to deliver jobs and growth,
E-mail: mail@federationoffishfriers.co.uk                     and its importance to social and cultural
Web: www.federationoffishfriers.co.uk                         benefits. We are working hard on providing an
                                                             apprenticeship and shaping the Catering and
                                                             Hospitality T-level to include the fish and chip
FISH FRIERS REVIEW                                           sectors requirements. Members will be kept up
                                                             to date with all future developments.
Issue 3
Copy Deadline - 6th April 2018                               Finally we are delighted to confirm the next
Booking Deadline - 13th April 2018                           AGM and NFFF Ball will be taking place on the
Publication Date - 11th May 2018                             23rd September at the Village Hotel in Ashton-
                                                             under-Lyne, Manchester. So save the date and
Designed & Produced by Tebays, Leeds. Tel: 0113 200 5032.    further information will be revealed in the
jane.appleby@tebays.co.uk www.wearetebays.co.uk              coming weeks.

                                                             Andrew Crook
               Use your smart-phone to
                                                             NFFF President
               scan the QR code and learn
               more about the NFFF

Fish Friers Review                                                                                                                1
BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 - ISSUE 2 // APRIL 2018
STAY CONNECTED
              The Great Pie Debate!                  Say Hello!                               You can find them on the following
                                                                                              address
              Pie Week took place on the 5th-11th    Why not give James T Blakeman
              March and Pukka Pies asked the         Co Ltd a follow on Twitter, they         @BlakemanandCo
              questions…what do you prefer CHIPS     are celebrating their 65th year of
              or Mash? Cricket legend Andrew         producing high quality sausages for      www.twitter.com/BlakemanandCo
              Flintoff even waded into the debate.   the fish and chips industry!
SOCIAL TALK

              The perfect
              Valentines treat!
              Simpsons Fish and Chips in
              Cheltenham created the perfect                                                  Liverpool ace pops in to
              valentines treat with a fish and chip
              bouquet and the story went viral.
                                                                                              local chippy.
              With almost 2.5 million views just
                                                                                              Liverpool and Egyptian footballer
              on the popular Facebook page Lads
                                                                                              Mo Salah enjoying life in England so
              Bible, love was truly in the air.
                                                                                              much he’s visiting the local fish and
                                                                                              chip shop for his tea!

                                                       Follow the NFFF and join                   On Facebook
                                                       social media conversation!                 www.facebook.com/Nfffleeds
                                                       Looking for the latest news and            On Twitter
                                                       reviews regarding the industry, look       www.twitter.com/NFFF_UK
                                                       no further than the NFFF website
                                                       www.federationoffishfriers.co.uk            On Instagram
                                                       or simply follow the NFFF via social       www.instagram.com/nfff_uk
                                                       media to see the latest updates and
                                                       news of what’s happening in the
                                                       industry we all love!

2                                                                                          www.federationoffishfriers.co.uk
BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 - ISSUE 2 // APRIL 2018
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BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 - ISSUE 2 // APRIL 2018
MEMBERSHIP PORTAL
            New NFFF Regional Director for Scotland
            The NFFF are delighted to                                                       Changes to General Data Protection
            announce that Colin Cromar of
            The Fish Hoose has been co-opted
                                                                                            Regulations (GDPR)
            onto the NFFF Board as Regional                                                 From the 25th May 2018 the rules on General Data
            Director for Scotland.                                                          Protection Regulation will be changing. How will this
                                                                                            affect you? Any company, big or small, will have to
            Colin, owner of The Fish Hoose,
                                                                                            comply with new regulations regarding the secure
            became involved with the industry
                                                                                            collection, storage and usage of personal information.
            in 1984 when he started a summer
            job in Anstruther. After 20 years working alongside,                            Working with NFFF Associate Members Morrish
            and becoming partner with Ian and Ann Whyte, the                                Solicitors and ARAG (the FREE legal helpline which
            original owners of the world famous Anstruther Fish                             comes with your membership) we will be sending our
            Bar, he then owned the Frying Scotsman in Kinghorn                              members an e-newsletter explaining further.
            before moving to Leith to open Tail End with a business
            partner. Colin then went on to open the award winning                           Keep up to date
            Cromars in St Andrews alongside his business partner,                           Ensure you keep up to date with all the latest news
            they secured the regional title for Scotland in the                             with the Fish Friers Review e-Newsletter. We send
            Independent Takeaway category at the 2016 National                              this out to members only so if you have changed your
            Fish and Chip awards.                                                           email lately or haven’t received our e-newsletter in
            Colin and his wife Trish Cromar opened The Fish                                 the past contact the NFFF HQ to ensure we have your
            Hoose in 2017 and have since gained MSC certification                            up to date email.
            together with achieving the NFFF Quality Award.
            Good luck Darren!
            Darren Boothroyd has now left the trade as a shop
            owner and will be taking a role within the industry.                             E- NEWSLETTER

            We would like to personally thank Darren for all this
            hard work and dedication to the NFFF. He has assisted
            many members along the way and championed the
            NFFF Quality Award to name a few of the areas Darren
            has really assisted with.
YOUR NFFF

            Membership
                                      Returning Members Feb 2018                                                 Direct Debit Renewed Members Feb 2018
                                            11 Membership                                                                   27 Membership

                                                            If you sign up to a yearly direct debt with the NFFF you are guaranteed a 10%
              Did you know!                                 discount of your membership

            New Members
                    Contact                        Company                City/County                Contact                     Company                City/County
               Mr Adrian Watson           The Café Royal Buildings    Newcastle Upon Tyne         Mrs Priti Patel            Kishans Fish Bar           Northampton
                 Miss Hong Xue                    Golden Cod               Doncaster             Mr Mick Sandhu             Markeaton Fish Bar              Derby
                Mr James Verrill              Eskdale Fisheries               Whitby            Mrs Sally Michael           Alma Park Fish Bar            Grantham
              Mr William Crampsie            Hooked and Cooked          Bishop Auckland        Mr Kenneth Michael               Jolly Fryer              Bridlington
              Miss Catherine Jones                Pontmulais             Merthyr Tydfil          Mr Lucas Lambrou               The Fish Inn            Clacton on Sea
               Mr Sidharaj Odedra               Odedra & Sons               Sheffield            Mr Tony Forgione           Captains Fish & Chips         Hoddesdon
              Mr Rohan Paul Soni               Paul’s Fish Bar             Warrington          Ms Tracey Bucknall             The Crispy Cod              Southsea
                Mr Stuart Watson                      Troy                Virginia, USA           Mr Felipe Silva                Fish Hut              Burton on Trent
               Mr Mitchell Sherriff       Chelmund’s Fish & Chips         Birmingham         Mr Andy Crombleholme             Paddock Barn                Bradford
                 Mrs Kelsi Stone          Fairbrothers Fish & Chips         Denmark               Mr Jeffrey Bell                                    Newcastle Upon Tyne
                Mrs Jane Stevens                Lizzie’s Plaice            Darlington            Mr Matt Phillips                                         Braintree
              Mr George Formaro            Gateway Market & Café           Iowa, USA        Miss Jessica Winterbottom                                    Stalybridge
                  Mr Raj Khaira            Top Catch Fish & Chips        Southampton            Mr Ravinder Singh                                        Sunderland
                  Mr Bob Singh                Ipswich Codfellas              Ipswich           Mr Sivanesan Rasiah                                       Rotherham
                 Mr Simon Prior              Smiles Fish & Chips          Beaconsfield            Mrs Karen Jobes                                        Morecambe
               Mr Charlie Collins                  Frydales                 Leicester           Mr Gaurav Sambi                                           Bradford
                Mr Navab Bookie                  Five Flavours             Doncaster           Mr Parminder Singh                                          Welling

4                                                                                                                  www.federationoffishfriers.co.uk
BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 - ISSUE 2 // APRIL 2018
THORNHILL INSURANCE
PROVIDES YOU WITH
Who we are:

                                                                                                                   WHAT WE DO FOR YOU
Thornhill Insurance are a family run Insurance
Brokers that have been trading for 36 years. Based
in West Yorkshire, we are keen Associate Members
of the National Federation of Fish Friers and Industry
enthusiasts!

                                                         and has constantly evolved in line with Friers needs
                                                         over the years. We provide a lot of cover as standard
                                                         in our policy such as money cover and frozen food
                                                         cover that many none specialist insurers do not offer
                                                         or charge extra for, so the chances of missing out on
                                                         that vital extra cover that we automatically include as
                                                         standard, could cost you dearly.
                                                         We regularly contribute to the NFFF magazine with
                                                         easy- to- understand articles and features regarding
                                                         insurance cover. Our feature in the September 2016
                                                         edition, relating to the Application of Average in the
                                                         event of under insurance, prompted many clients
                                                         to contact us to increase their sums insured on
                                                         their insurance policies, thus avoiding the chance of
                                                         disappointment in the event of a claim.
                                                         We are also in negotiations with several other
What we do:                                              industry providers at the moment to add further
We are proud to call ourselves Fish and Chip             enhancements to our products such as exclusive
Shop Insurance specialists and we arrange the            discounts on fire protection products and
insurance for thousands of Fish and Chip Shops and       suppression systems. Watch this space!
Restaurants throughout the whole of the United
Kingdom.
We started insuring Fish and Chip shops in the
1980’s and the passion for the industry has continued
to grow. We feel that by providing honest, quality
service, competitive premiums and clear and open
policy conditions and warranties, then we are
doing our job well and providing products that are
trusted, tried and tested. Our reputation is extremely
important to us.
We also provide NFFF members with other products
such as personal insurances like home, motor and
travel, financial and pension advice and of course,
our full support in the event of a claim.

What we stand for:
A return to traditional and honest service. We take
the time to understand each and every business, we
build long standing relationships with our clients and
we provide impartial advice and support.

What we do for NFFF members:
We offer member discounts, we are also behind the
Lighthouse Scheme that we are proud to provide with
the NFFF for its’ members.
The bespoke insurance policy, using only top quality
‘A’ Rated insurers, was designed in conjunction with
the NFFF as an exclusive Fish and Chip shop policy

ISSUE 2 // APRIL 2018                                                                                                               5
BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 - ISSUE 2 // APRIL 2018
TRAINING ACADEMY PORTAL
            Don’t be satisfied standing still on your parade…
            Down in a Bingley suburb of Cottingley, on a busy
            shopping parade former NFFF student Rob Starbuck
            has started his first venture into the world of fish
            and chips, Parade Fisheries.

            As a newcomer to the fish and chip industry, Rob
            viewed attending the NFFF Three-Day Training Course
            as the first logical step in setting up his shop.

            Rob said “I took over a shop which had a terrible
            reputation and had been closed for six months. I could
            see the potential and the footfall on the parade.

            I have followed the procedures I was given when on the
            course and the results speak for themselves.

            Now after reopening for seven months the turnover has
            increased five times from the previous owners, regular       I would highly recommend attending this course before
            customers now returning and we have new customers           you make an offer on a fish and chip business and
            every day.                                                  especially if you are new to the industry.”

               WIN AN NFFF IN SHOP TRAINING!
               Here’s your opportunity for an award winning NFFF
               trainer to come to your business and teach up to 4
               members of staff?
               Simply answer the following questions:
               Which NFFF Quality Award holding shop was
               crowned the NFFF Quality Award Champion Award
               winner at the recent National Fish and Chip Awards?
YOUR NFFF

               • Penaluna’s Famous Fish & Chips, Hirwaun,
                 Rhondda Cynon Taff
                                                                        Simply visit www.nfffsurvey.com
                                                                                     www nfffsurvey com and provide your
               • Towngate Fisheries, Bradford, West Yorkshire
                                                                        answer to be in with a chance to win. The winner will
               • The Dolphin Takeaway, Dungannon, County Tyrone         be announced on Monday 16th April 2018.

            Interested in                                                            Catch up...
                                              Dates for the Diary
            training?                                                                with some of the highlights from our March
                                              NFFF Three Day Training Course         Three-Day Training Course
            The NFFF provide Three-
            Day courses (dates listed         9th, 10th, 11th April 2018
            across) One-Day Courses
                                              14th, 15th, 16th May 2018
            (dates available on request)
            and also NFFF In-Shop             4th, 5th, 6th June 2018
            Training courses (dates
            available on request)             9th, 10th, 11th July 2018

            Learn more about what             13th, 14th, 15th August 2018
            the courses provide by            3rd, 4th, 5th September 2018
            contacting the NFFF.
                                              1st, 2nd, 3rd October 2018
            Tel: 0113 230 7044 or
            Email: h.brook@federation         5th, 6th, 7th November 2018
            offishfriers.co.uk                 3rd, 4th, 5th December 2018

6                                                                                        www.federationoffishfriers.co.uk
BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 - ISSUE 2 // APRIL 2018
More Fish & Chip shops
Are Turning to Vito For
Their Oil Management
The VITO oil filtration system works by maintaining & prolonging the life of
your oil to the highest standard by filtering the oil at cooking temperature
when the oil is at its thinnest. This enables the Vito to remove the carbon that
you cannot physically remove. The process takes 5 mins and cuts down on
valuable time draining and wiping out your pans every day.
Using VITO twice a day every day will ensure you fry in the best possible
quality oil for a fresher, crisper and better looking product as well as cutting
down on your oil costs.
The VITO is used fully automatically with no supervision, you simply lift the
VITO in to your pans after each service and press the button, the vortex
operation and 5 micron, multi-use filter paper will do the rest and remove all
that nasty carbon from the oil, fully automatically in under 5 minutes per pan.
With VITO you simply filter multiple times each day and top up with fresh oil.
You will still need to empty and change your oil occasionally but this labour
time will be cut down dramatically.
We work closely with the NFFF as Associate Members and attend their
Training Academy courses demonstrating our system. Operational videos are
on our website and we are here to answer any questions. Still need further
convincing, speak to our many happy clients successfully using the VITO
every day who are more than happy to share their experience with you.

  See out latest happy customers who are more
  than happy to share their experience with you.                                    Special NFFF
                                                                                    Members price

                                                                                    VITO 80 -
                                                                                    £2115 +VAT
                                                                                    (Normal price
                                                                                    £2350 +VAT)
                                                                                    Includes delivery &
                                                                                    2 year warranty

                                                                                    or lease for £18.34
                                                                                    per week!

                                                 Available from our stockists

           VITO UK      Tel: 01953 851914       sales@vitouk.co.uk          www.vitouk.co.uk
BRINGING THE FISH AND CHIP INDUSTRY TOGETHER SINCE 1913 - ISSUE 2 // APRIL 2018
QUALITY AWARD PORTAL
            Q the catch up with Katie’s Traditional
            Fish and Chips – A year on
            This time last year the start of          Q) What type or initiatives/
            the next generation of the Barker         marketing have you undertaken?
            family in the fish and chip industry
            had begun, Katie Barker was               Last Christmas we started to
            embarking on her own shop Katie’s         produce Christmas Tree shaped
                                                      chips! With this we promote the            Q) What made you decide to apply
            Traditional Fish and Chips and
                                                      idea via our social media channels         for the NFFF Quality Award?
            one of her first objects was to gain
            the NFFF Quality Award. The shop          and it was an instant hit. We would        My family had been holders of the
            unduly passed and a year on from          place a tree in certain meals and if       award at our previous shop and with
            our feature on Katies’s Traditional       the customer found one we asked            coming into the industry on my own
            Fish and Chips we have called back        them to ‘check in’ on Facebook at          I saw it as the benchmark to how
            to see how the business adventure         the shop with a picture or post the        I should set up my shop alongside
            is going and how the NFFF Quality         picture on our page to win! This           it I had seen how it had positively
            Award has assisted.                       Easter are now running Easter              affected trade in the past.
            Q) You’re just over your first year        Bunnies chips!                             Q) How did you find the assessment
            within your shop, how have you            Q) Any changes you would of made           process on the day?
            found it?                                 if you restarting again today?             It was helpful, the check list sent
            I’ve really enjoyed it! We’ve learnt      We are all very happy with how the         out prior to assessment flagged up
            a lot more about the shop and                                                        one or two small issues prior to the
                                                      shop has gone and make it a rule
            its location so have been able                                                       assessment and my EHO inspections
                                                      to improve something (even if it’s
            to adapt to the busy and quieter                                                     which followed up shortly after.
            times. It’s been a lot of hard work       something small!) every single day.
                                                      This has meant lots has changed            Q) Since achieving the NFFF Quality
            but it’s great to look back and be                                                   Award how has your business
            able to see the difference that all       and quite quickly. If I was to restart
                                                      again today, I would get involved          benefited?
            the changes have made. We now
            have a happier workforce, a more          with more awards than we have              We can now confidently say we are
            functional and attractive shop            as I know how much of a positive           now an award winning business,
            and have significantly increased           impact it can have on trade and also       we had lots of customers coming
            turnover. It’s been lovely to see         on our staff. Its brilliant motivation     in saying they saw the news of our
            customers coming back week after          to see the hard work that we all           success in the local paper and via the
            week and build relationships in the       do is recognised and helps to keep         promotions which we have run about
            local area.                               standards consistently high.               gaining the award.
YOUR NFFF

            Catch Up
            Our new and returning NFFF Quality Award Holders
            New and Returning Quality Award Holders January - February 2018
                              Contact                                   Company                                   City/County
                             Rikki Pirie                             Sea Salt and Sole                            Aberdeen*
                            Steve Knight                           Knights of Pontefract                   Pontefract,West Yorkshire*
                          Graeme Burrell                          Yarm Road Fish & Chips                   Darlington, County Durham
                                                                                                                                        * MSC

             Interested in the NFFF Quality Award? Learn more by calling the NFFF Head Office or simply scan this code.

8                                                                                             www.federationoffishfriers.co.uk
SAVE THE DATE
XXXXXXXX

                                                                  XXXXXXXXXXX
                 NFFF
                                    THE

                  Ball
                                 AT
                         THE VILLAGE HOTEL
               ASHTON-UNDER-LYNE, GREATER MANCHESTER

                               Tickets
                       AVILABLE FOR £65 PER PERSON
                        OR £600 FOR A TABLE OF 10

                      Accommodation
                     SATURDAY & SUNDAY (PER NIGHT)
                    £75 SINGLE OR DOUBLE OCCUPANCY
                           INCLUDING BREAKFAST

                BOOK EARLY TO AVOID DISAPPOINTMENT
                          TEL: 0161 342 8634
     QUOTE - NATIONAL FEDERATION OF FISH FRIERS & DATE REQUIRED

              Book your ticket today!
                                   TEL: 0113 230 7044
                      EMAIL: MAIL@FEDERATIONOFFISHFRIERS.CO.UK
ISSUE 2 // APRIL 2018
                                  WWW.NFFFBALL.COM                          9
WELCOME TO THE
            GRANADA FISH BAR
            Set back from the Irish Sea on one      down to learning bad habits from        “From the moment I got my shop,
            side and the River Wyre on the          previous owners. If you attend an       and it’s still the same thought I have
            other, Granada Fish Bar is sat in the   NFFF training course you will learn     every day... how to get more people
            middle of the busy little Victorian     all the fundamentals of running a       through the door. Marketing is a
            seaside resort of Fleetwood.            successful fish and chip shop.”          fundamental aspect to building your
            Famous for its fishing harbour, it                                               business, marketing isn’t just
            could be seen as one of the             Across the years Steve and Granada      placing an advert in the local paper,
            quintessential spots to get your fish    Fish Bar have welcomed a number         it breaks down to sponsorship,
            and chips.                              of famous faces and guests turning      fundraising, promotions.
                                                    up out of the blue to sample
            13 years ago Steve Lynton bought        Granada Fish Bars fish and chips
            the Granada Fish Bar, coming away       due to the shop reputation and
            from a successful career in the         location. Steve all stressed the
            entertainment industry as a DJ and      importance of marketing and
            nightclub owner. Steve is in fact a     becoming involved with your local
            2-time DJ of the Year.                  community helps.

                                                                                                            with Jamie Vardy

                                                                                            I became involved with my local
                                                                                            football team, Fleetwood Town, and
                                                                                            today the team is doing extremely
                                                                                            well and are in League 1, but my
                                                                                            involvement started when they were
                                                                                            in the non-league.
                                                                                            I was delighted to welcome Jamie
                                                                                            Vardy to my shop for fish and chips
                                                                                            when he was a non-league football
                                                                                            player at Fleetwood Town! At the
                                                                                            time only the local community and
                                                                                            Fleetwood Town fans would have
                                                                                            known who Jamie was and would
                                                                    with Black Lace
THE SCOOP

                                                                                            have seen it as a positive move to
                                                                                            visit my shop.

            Steve said “I came away from the
            entertainment industry wanting to
            try something different, I didn’t
            want to retire and I thought I would
            do something easy!” (Steve said
            tongue in cheek)
            Steve continued “I found a shop, and
            when I saw the location I saw the
            potential straight away. After I
            finalised the purchase the next step
            towards my career in the industry
            was to attend an NFFF Three Day
            Course, in any industry or journey
            you wish to travel undertaking
            training is essential.
            One thing which I am seeing more
            and more of is people within our
            trade asking for advice for some of
                                                                                                   with A Flock of Seagulls
            the simplest tasks, which may be

10                                                                                        www.federationoffishfriers.co.uk
By luck of the draw Jamie has
turned into an England International,
the picture is a show piece for my
shop, but I achieved this success
by becoming involved with my
small local football team in need
of a bit of financial support
through sponsorship.
Someone once told me many
years ago...

      You can
   whisper in the
     valley, but
    you need to
    shout from
   the mountain                         Granada Fish Bar has also found         there are no hidden surprises.
        tops                            success with the NFFF Quality           It allows you to check whether your
                                        Award, an award they have held for      shop is meeting industry standards.
                                        over 10 years! “The NFFF Quality
and it’s a policy I live by. Anything   Award was one of the first awards        I have held the award for a number
that happens in my shop I will try to   I tried to gain. All the information    of years and my customers are
tell the whole world about it.”         is provided with in the checklist and   buying with confidence.”

  with David Walliams

  SHOP FOR SALE

  Due to Steve’s retirement the Granada
  Fish Bar is now on the market, the lucrative
  shop can be picked up freehold or leasehold.
  If you are interested in taking over this
  established shop please contact Steve on
  steve.martell@talk21.com

ISSUE 2 // APRIL 2018                                                                                                 11
...PIE MANUFACTURER,
             QUESTIONS ANSWERED BY PUKKA PIES
             Q) How do you ensure you                          our recipes have changed very little over
             provide a consistent product?                     the years. As an example, our recipe for our
                                                               bestselling Chicken & Mushroom is very much
             A. At Pukka Pies we take the greatest of          based on the original recipe created by Valerie
             care in making great tasting and great quality    Storer in 1964.
             pies. For us, providing consistent products
             starts with choosing the right suppliers that     Q) What is the decision
             meet our exacting and high standards of food      process of creating a new pie,
             quality and safety. During the baking process     having seen that you have
             we closely monitor our products all the way
             from inspecting beef and tasting sauces to
                                                               just launched a Veggie Tikka
             measuring pastry lift and even X-raying our       Masala pie?
             pies. Ultimately, at Pukka, it’s our mission to   A. We have a dedicated innovation and
             ensure that all our customers get the best        marketing team that are looking at loads of
             tasting, best quality Pukka Pies and that we      food trends and consumer needs to influence
             continue to bring pie shaped hearty comfort       our pie developments. In our innovation
             and happiness to a nation of pie lovers.          kitchen our Product Development team create
                                                               new recipes based on these trends and needs
             Q) With traceability being
                                                               which we then test in front of consumers to
             important for a fish and chip                     get their feedback. We’ve had some fantastic
             shop to showcase where all                        response on our recent launch of Veggie Tikka
             our products come from,                           Masala, being a flavour of choice not only for
             is this available from a pie                      vegetarians but also for our meat eaters and
                                                               are now excited to work on what’s next.
             manufacture to a shop?
             A. Our ability at Pukka Pies to trace product     Q) In my shop we saw an
             is tested via a 3rd party auditor called BRC,     increase in our pie sales during
             and we are very proud to have recently been       British Pie Week, how was it
             awarded the top AA rating which means that        from Pukka point of view?
             we have excellent ability to trace our product.
             In fact, we can tell exactly which farms our      A. This Pie Week we launched a nationwide poll
             meat have come from for every single pie that     on pie-week.com to settle the much debated
ASK THE...

             we sell.                                          topic – whether Brits prefer their pie with mash
                                                               or chips. In an incredibly close result, the final
             Q) From when the first Pukka                      poll showed chips only just pip mash to the
             Pie was created, how much                         post, with 56% of pie eating voters naming
             has the recipe changed to the                     it their accompaniment of choice. With over
                                                               10,000 people voting in the online poll, it’s clear
             modern day pie?
                                                               pie truly is a British favourite! Our campaign’s
             A. As an independent family business we           aim was to amplify the UK’s love of Pukka
             value our heritage and history which is why       Pies even further – and we’re thrilled to say
                                                               we managed to do just that. With sales of 1.3
                                                                  million Pukka Pies during British Pie Week,
                                                                         it’s evident that our Great Pie Debate
                                                                              had a huge influence on pastry fans
                                                                                 across the nation

12                                                                            www.federationoffishfriers.co.uk
ISSUE 2 // APRIL 2018   13
DAY IN THE LIFE...
     Andrew Crook, NFFF                               work with many other different organisations
                                                      and as we get more effective at what we do,
     President and owner of                           the workload seems to increase. We are
     Skippers Fish Bar, Euxton                        getting increasingly involved with government
                                                      departments to help keep legislation sensible.
                                                      In the early part of the week we often conduct
                                                      Skype meetings at 9am for the subcommittees
                                                      we now have to help run the NFFF. These
                                                      meetings are usually monthly and are kept
                                                      quite short to keep them productive. By using
                                                      technology it not only reduces the cost for
                                                      holding meetings but also lessens the impact it
                                                      has on the attendees own businesses.
                                                      10.30 – 13.30 I then go to my day job, the
                                                      majority of the board have their own fish and
                                                      chip shops to run, it helps ensure we are
                                                      current and that we understand pressure the
                                                      industry faces as we face them ourselves.
                                                      Between 14.00 and 15.30 I usually spend time
                                                      catching up on office work for both the NFFF
                                                      and my own shop. There is always something
                                                      to do when you run a business as you know!

     I have to say that the role I perform for the    16.00 until 21.00 I am back in the shop
     NFFF does mean that no two days are the          most days.
     same. As a board member you need to have
     great depth of knowledge on almost every         21.00 its usually wine o’clock and quite often
     subject that could have an impact on the fish     there are a few messages flying around with
     and chip industry, and quite often we have to    industry friends and colleague.
     deal with the media. It is important we know     I have always said that once you get the fish
     what we are talking about so we represent        and chip bug it does tend to take over... I
     the industry to the best of our ability.
                                           y                         have seen it with shop owners,
                                                                                              owners
     My day usually starts at aroound 7am by                            insurance companies and
     checking if any news storiess have broken over                       other suppliers. There
     night. The NFFF usually getts contacted to                            is something about this
     contribute to stories, or in m
                                  many cases once                           industry that is addictive
     we have explained the factss, stories never                             and it gives back what you
     make it to publication, but on
                                  o occasion there                           put into it through new
     are stories that by pass us. I also usually                             friends and experiences.
     check social media to see w what’s
     going on
     out there.
     At 8.30 I usually have a catcch
     up with Karen in the Office
     over the phone. The NFFF iss a
     busy place as the organisation
     has many different arms, alll
     of which need managing. W  We

14
Charity in England & Wales No 232822
                        and Scotland No SC039088

ISSUE 2 // APRIL 2018                                          15
DEVINE INTERVENTION
                CHOOSING A FRYING RANGE

                In our business choosing a frying      • How many hot boxes do I need?            manufacturers. We now have
                range can be a daunting challenge.                                                quite a few social media
                What if I spend all that money and     Then you move on to the                    networks on the go where fellow
INDUSTRY TALK

                get it wrong. Which one should         MANUFACTURER, who should I                 operators will freely give you
                I choose? How many pans do I           choose and why                             advice and experiences. This
                need? Do I need baskets, a grill?      • First, they need to be able to           can be very useful.
                Questions, Questions, Questions!!!       supply you with what you want?        Finally comes the most important
                Having bought many frying ranges         (checklist above)                     part. How much? Or” foo muckle
                in my time, yes, I can advise, can’t   • Is the design of the range            much” as we say up here in
                decide for you but can certainly         what you would like to see in         Scotland. Of course, the price is
                give you a fair few pointers to get      your shop?                            very important, and you should
                you there.                                                                     ensure you are getting the best
                                                       • What guarantees do they offer         price possible.
                • How busy is my shop? Could my
                                                         on the range? In our industry we
                  shop get busier?                                                             Remember, that range needs to fit
                                                         get very annoyed because a pan
                • How many pans do I need, frying        bursts. Unfortunately, because        your criteria, you need to be
                  pans and chip pans?                    we work these poor little devils      confident that the backup service
                                                         to the bone, sometimes for more       will meet your needs. One last point
                • Do I have the gas supply or need       than 12 hours every single day,       to consider is that cheapest is not
                  to stick to electric?                  this may occur. You need to           always the best, neither is the
                                                         know, firstly how long a pan is        dearest perhaps necessary. You
                • Do I prefer to cook my chips in
                                                         guaranteed for and more               need to go with your heart and
                  a pan or in baskets?
                                                         importantly what is the cost of       make the decision that will
                • For cooking my chips, do I want        a replacement pan.                    hopefully give you many happy
                  timers (great for consistency)                                               years frying.
                                                       • You need to know what the
                • Having I considered a gluten           service plan for the range is and     Hope I haven’t
                  free pan?                              what sort of service is on offer      left you confused
                                                         in your area? This is very            and happy frying
                • Would I like to include a grill        important because no point            to you all.
                  for fish or burgers etc (great          committing to a company               Stuart Devine
                  idea under the same extraction)?       who have an engineer based            MBE
                                                         400 miles away.
                • Do I need shelves within my
                                                                                               The Ashvale
                  design for keeping flour and          • Speak to fellow operators
                  utensils etc?                          regarding experiences with

16                                                                                           www.federationoffishfriers.co.uk
‘KFE
                                                                      United’
                                                                    Player Stats
                                                                        2018
                                       1st Position
                                       Potato boy in the family shop at
                                       the age of 14.

                                       Appearances
                                       Joined KFE in 2009 after working
                                       in the Counter-Terrorism unit for the
                                       Metropolitan Police.

                                       Best Goals
                                       First Range sale was to Ian and Denise
                                       at Eggborough Fisheries.

                                       Highlights
                                       £950,000 of range sales in 2017.
    East of England –
    Caretaker Manager                  Injuries
                                       A tossup between expensing a night
                                       out with Richard Ord Jnr and configuring
    Nik Williams                       a range for Raymond Fusco!

Proud to be...
the Range Company of Choice for                           T 01778 380 448
Award Winning Fish and Chip Shops                         E sales@kfeltd.co.uk
•    Over 125 years of sales experience                   W kfeltd.co.uk
•    Nationwide network of engineers                      KFE Ltd, Bentley Business Park,
                                                          Northfields Industrial Estate, Market
•    The industry’s best after sale service               Deeping, Peterborough PE6 8LD

ISSUE 2 // APRIL 2018                                                                            17
WHAT’S NEW WITH
     KFE FOR 2018
     KFE are a family business supplying
     the highest quality frying ranges,
     after sales service and The School
     of Frying Excellence. The company of
     choice for many Award Winning Fish
     and Chip Shops.
     The frying range is THE key component
     in your business, the engine room that
     drives it forward and the decision on
     which equipment to install is one of the
     most important you will ever make, The
     investment is similar to that of a good
     quality car BUT you won’t be changing
     this in 2-3 years. Price is obviously
     important but you must consider savings
     that could be made with certified High
     Efficiency pans and built in filtration, the
     importance of after sales service support,
     and if you are new to the business, the
     help and support offered by The KFE            KFE Sales Team with over 125 years experience Tony Ropke,
     School of Frying Excellence.                   Gordon Hillan, MD Paul Williams, Tom Hughes and Nik Williams.
     When considering which frying range to
     purchase there should be a number of
     considerations such as the manufacture
     quality, technology, performance and
     efficiency however after sales and service
     support are also extremely important.
     We at KFE are a company with years of
     fish and chip experience, not just selling                                                      WANT CHEAPER INSURANCE
     and training but operating our own shops;                                                      FOR YOUR TAKEAWAY?
     therefore we understand how imperative
     it is to supply you with the highest quality
     equipment and the most customer
     focused after sales.
     At KFE we invest back into our business
     to ensure we are able to offer our
     customers the very best products and
     services. Last year we continue to expand
     on what we offer with the introduction of:

                                                                                                                                                                   k
                                                                                                        n                           surance.co.u
                                                                                E TODAY ww
                                                                                           w.chipshop-i
                                                             BUY ONLIN

                                                             WE CAN COVER THE FOLLOWING                            ý   Frozen Food Insurance
                                                             ý   Catering Equipment   ý   Business Interruption    ý   Discount for Multiple Shops
                                                             ý   Fixture & Fittings   ý   Money Cover              ý   Accidental Damage
                                                             ý   Stock                ý   Glass / Shop Front       ý   Public, Products & Employers Liability

                                                             CALL NOW ON: 0121 439 6504
                                                             northfield@coversure.co.uk                        Coversure Insurance Services (Northfield) Ltd
                                                                                                               1887 Pershore Road, Cotteridge, Birmingham B30 3DJ
                                                             ã@Coversuregroup                                  Coversure Insurance Services (Northfield) are authorised
                                                             www.chipshop-insurance.co.uk                      and regulated by the Financial Conduct Authority.

18                                                                                           www.federationoffishfriers.co.uk
XXXXXXXX

                                                                               the same price weather you live in
                                                                               Lands End or John o’ Groats.
                                                                               Adieu Grill
                                                                               The ADIEU Grill was designed and
                                                                               established in Switzerland and is
                                                                               now widely recognised throughout
                                                                               Europe as the most efficient
                                                                               grill in the catering industry. It
                                                                               is manufactured of cast iron and
                                                                               cooks with up to 85% less fat/oil
                                                                               resulting in a healthier product.
                                                                               Whatever the volume of product
                                                                               cooked the temperature will
                                                                               always remain consistent. Join the
                                                                               many customers who are having
                                                                               them built in to their ranges like
                                                                               Quayside, Chez Fred, The Fish
NEW Kiremko Flat Bottom                AND LABOUR pan warranty on              House and Rockfish.
Chip pan.                              your range.                             For 2018 we continue to invest in
Bringing improved levels of            In the award winning high volume        our business and what we can offer
efficiency to frying is Kiremko’s       businesses we supply we have            customers with a NEW training
new flat bottom chip pan.               proven the unquestionable quality       school frying area including 3
Independently tested and certified      and life span of our pans, but          pan Kiremko high efficiency
at 94% efficiency, the highest on the   appreciate that quality comes at a      frying range for our students and
market, the pans are manufactured      price. Now you can have the peace       customers to fry on.
from hard-wearing mild steel,          of mind to know that your contract      This year Kiremko also launch the
giving a proven performance of up      covers you in the unlikely event of     new Fry Control, a touch screen
to 15 years. With the pans taking      a pan failure allowing you to extend    controller which controls your pans
25% less oil and having 15% more       your pan warranty up to                 and filtration all from one screen.
power, they also deliver an instant    10 years.
                                                                               KFE is also excited to launch ‘KFE
cost saving to shops, and, the flat     Direct Debit payment scheme             TV’ this month, a new youtube
bottom pans have the advantage of
                                       To make life simpler KFE have also      channel which will give hints and
being easier to manage and clean.
                                       launched a monthly direct debit         tips for your business from our
Stuart Fusco, quayside in Whitby       option available on their service       very own team of Award Winning
said of the pan ‘We choose KFE         contracts. At KFE we regularly visit,   trainers and news from the
frying ranges for their performance    talk and listen to our customers        latest installs.
and reliability. We have the speed     and respond to their requirements.      Remember at the KFE show
and efficiency of a heat exchange                                               room in Market Deeping potential
                                       Expansion in Scotland
whilst retaining the advantages                                                customers can ‘fry before they buy’.
of a flat bottom pan producing          In our continued pursuit to offer the
                                                                               You wouldn’t buy a car without test
both the quality and quantity that     best after sales service in the Fish
                                                                               driving so don’t buy a range without
we demand.’                            and Chip industry KFE were proud
                                                                               test frying! Call KFE now to find out
                                       to announce an Exclusive Trading
NEW Platinum plus Service                                                      more and book your visit.
                                       Agreement with Frytech to cover all
Contracts.                             aspects of service work including
We introduced Service Contracts six    site surveys,
years ago because our customers        installations,
wanted to be able to budget for        service calls and
their annual servicing costs. Now,     welding within
again in response to what our          Scotland. This
customers would like and offering      has allowed us
total confidence in our product         to offer service
we bring to the market Platinum        contracts to all of
PLUS+ which gives you all the          our customers, all
benefits of the service contract        service call outs
PLUS an additional years PARTS         and contracts are

ISSUE 2 // APRIL 2018                                                                                                 19
WHY I CHOOSE MALLINSONS OF OLDHAM
     GUINNESS BOOK OF RECORDS HOLDERS FOR THE FASTEST CHIPS!
     Written David Henley

     I have been in our industry for over    tailored to my exact needs. This      In 2007 Henleys of Wivenhoe gained
     30 years and in that time I have        includes the counters made to         the Guinness Book of records title
     work on several frying ranges           exact measurements maximizing         for the ‘Fastest Chip’. With the
     but I believe I found perfection in     my storage solutions.                 record we peeled, chipped, fried
     Mallinsons of Oldham.                                                         and served all in a new record of 3
                                             The high efficiency models keeps
                                                                                   mins 42 seconds, and in my opinion
     Over the years I have had 7             my operating costs very low, but
                                                                                   this was only achieved by frying in a
     Mallinsons ranges installed in          the great part about the new
                                                                                   Mallinsons of Oldham frying range!
     my shops and the latest being the       range is straight forward to
     new high efficiency range which is       maintain & service.
     installed at Henleys of Wivenhoe.
     My previous Mallinsons had served
     my business well for over 15 years
     & in that time only one pan needed
     replacing and that was down to a
     team member turning on the pilot
     light without any oil in which is
     another story.
     I am proud to buy British &
     support British companies such
     as Mallinsons of Oldham. The
     expertise & knowledge is second
     to none, from initial enquiry to
     installation seamless & very
     professional. Terry Cowell and his
     time are a credit to our industry and
     are always on hand to assist.
     The frying ranges which Mallinsons
     produce are truly bespoke and

20                                                                              www.federationoffishfriers.co.uk
XXXXXXXX
                        Mallinsons

ISSUE 2 // APRIL 2018                21
BBC DJ GREG JAMES MAKES A THREE PEAKS PIT
     STOP AT TOP HIGHLAND FISH AND CHIP SHOP

     As part of his Sport Relief Three    The BBC’s broadcast team was
     Peaks Challenge BBC Radio 1          stationed en-route at The Real
     presenter Greg James yesterday       Food Café, a popular refuelling
     made a pit stop at The Real Food     point, on the A82, for participants
     Café, Tyndrum, Stirlingshire to      of the Three Peaks Challenge and
     refuel on their award winning fish    welcomed him to the café around
     and chips.                           teatime along with a jubilant crowd
                                                                                  challenge, but also that he was
                                          of local supporters. The DJ and his
     The broadcaster, who is                                                      stopping by the café on his way to
                                          cycling team sat down to enjoy one
     undertaking the challenge                                                    Fort William. The café is always
                                          of the café’s renowned fish suppers
     affectionately known as the                                                  a popular re-fuelling destination
                                          before speaking to some of the
     #Gregathlon for Sport Relief, had                                            for people taking the Three Peaks
                                          supporters who had turned out, as
     to abandon his previous attempt at                                           Challenge so we are very pleased
                                          well as café owner Sarah Heward.
     the end of February as the country                                           that he decided to join us too. We
     suffered the extreme weather         Sarah said of the visit: “The café      do a lot of fundraising ourselves so
     conditions of the Beast from the     team has been following Greg’s          it’s been wonderful to be involved
     East. However James vowed he         journey since he started at the end     with the Sport Relief event. The
     would complete the challenge, and    of February and were sorry to hear      community always backs us with
     on Thursday cycled from Abington     that the weather had seemingly          our charitable endeavours, and I
     to Fort William ready to scale Ben   put a kibosh on his attempt. We         was really pleased to see that a
     Nevis on Friday 15th March.          were therefore delighted to hear        large number of them came out
                                          that Greg will be completing the        to send Greg on the next leg of his
                                                                                  journey.”
                                                                                  Radio 1 DJ Greg James gave
                                                                                  himself an additional obstacle for
                                                                                  his Sport Relief challenge, cycling
                                                                                  the 462 mile route between the
                                                                                  mountains, which ascend over a
                                                                                  total of 3,000 feet between them.
                                                                                  The #Gregathlon took five non-
                                                                                  consecutive days to complete and
                                                                                  has raised over £800k for Sport
                                                                                  Relief so far.

22                                                                              www.federationoffishfriers.co.uk
100%% Natural British Beef Dripping
         for 100% Traditional Flavour
From the modest potato chip to the finest fish               It’s naturally low in Tran’s fats, non-hydrogenated
fillet it’s all about what you fry it in. For the tastiest   and delivers the high performance with the
results go Superior, the most respected, refined             greatest economy enhancing the taste of your
and deodorised beef dripping in the business.                fried food.

                          Nortech Foods. New technologies behind traditional tastes.
                                For your nearest stockist call 01302 390880
WHY CHOOSE DISCOUNT RANGE SERVICES
                                             Complete Installations
                                                                                Above and beyond service!
                                             Trust in our specialists to
                                             completely install your perfect    The service is simply outstanding!
                                             range. Completing all the          Being new to the trade you are
                                             gas, electric and duct work,       slightly apprehensive but Paul and
                                             we endeavour to provide the        Liam have assisted me with any issue
                                             service that you are looking       which has cropped up within my time
                                             for. A full servicing and repair   in the shop.
                                             option is offered on all types     Whatever the issue has been, big or
                                             of ranges and we can offer         small they have always been happy
     Discount Range Services have over       telephone advise prior to a        to help and been at my shop as quick
     35 years of experience as engineers     visit. Due to our experience       as a flash.
     in the fish and chip sector,             we visit your property with the
     specialising in frying range repairs,   necessary parts and leave you      To know you have someone who you
     service and installation for Hopkins,   satisfied with our high level of    can trust and rely on lets me focus
     Haddock and Frank Ford. We carry        service. Reduce downtime and       on my fish and chips
     many parts for these frying ranges      increase efficiency with the
                                                                                Andrew Lawson, Horbury Fisheries
     and our aim is to get your range up     help of our dedicated team.
     and running as quickly as possible.
     Ensure your fish and chip shop runs
     as efficiently as possible with the          As part of the service we:
     help of our experienced team. We
     install, service and repair fish and         • Carry out a gas                 • Clean sump box and fan
     chip ranges across the entire UK.             tightness test                    impeller
     Our skilled team of electrical and          • Strip the range down to         • Check wiring for any
     gas engineers have the necessary              gain access to pans               heat damage
     knowledge to deal with a range                and range ducting               • Build range back up
     of problems, we are all Gas Safe
     registered and COMCAT qualified              • Check the pans for any          • Check gas tightness
     from levels 1 to 5.                           leaks and signs of                test again
                                                   pitting and advise              • Check all safety and
     Fully Certified
                                                   customers                         temperature stats are
     Possessing all the relevant                                                     working accurate
     qualifications; Level 3 Electrical           • Clean range duct, pilots
     Installation, 17th Edition for                and burners                     • Check working and
     Electrical Regulations, and Gas                                                 burner pressure of
                                                 • Change thermocouples/             each pan also gas rate
     Safe for commercial catering, we
     have the capabilities to deal with            gaskets                           each pan
     all of your frying problems. This           • Re sit pans back in new         • Check flue flow test
     means that we provide certificates             fire cement
     for insurance purposes, and we                                                • Fill out gas safety
     offer a full installation on a range        • Clean temperature                 inspection certificate,
     of Hopkin ranges to boost the                 probes and safety stats           insurance certificate for
     efficiency of your fish and chip shop           for more accurate                 customer and any gas
     Travelling across the entire UK, we           readings                          safety advice warning.
     ensure your commercial business
     is fully operational.
     Primarily servicing fish and chip
     shops, we offer a free quotation
     over the phone, so don’t hesitate
     to contact us. All of our team are
     fully qualified and able to offer
     certificates for insurance purposes.
     We are here to help you maintain
     your business whenever you
     need us.

24                                                                               www.federationoffishfriers.co.uk
MERLIN WORKS ITS
     MAGIC FOR PREMIER 1
     20 YEARS AND COUNTING!

     Hi, My name is Ian Robson. I own         the units will work with any type of
     the Magpie Cafe in Whitby. I have 2      vegetable oils and fat. I don’t use
     Kiremko frying ranges and 1 Martyn       my nylon bag anymore as a pre-
     Edwards Omega range. Premier1            filter, I use a disposable filter sheet
     have looked after the quality of my      which is much finer. My first job in
     frying medium for over 20 years,         the morning is to see that the tanks
     firstly with a Bitterling mobile filter    are cleaned an the filters changed,
     unit and more recently with triple       I know then that I am set up for the
     filtration SuperPad units which are       day. Oil/fat quality is where it all
     installed in the drop tanks below        starts and I am extremely happy
     the ranges. I fry in beef dripping but   with mine.

       Two becomes three!
       I have 3 takeaway/restaurants,         That was until Premier1 came             second unit in Ponteland.
       Ponteland, Holmfirth and Halifax        along and added a Retro filtration        I replace my filters daily for
       with Kiremko fryers in 2 of them.      unit to my Halifax shop in August        perfect results
       Although the standard built in         2015. The difference in the results
                                                                                       Lee Roberts - Catch Seafood
       filtration was very good it was         was astounding. With detailed
                                                                                       Restaurants.
       never the same standard as my          instructions from Premier1 I
       previous Merlin mobile filter unit.     used a local plumber to install my

26                                                                                    www.federationoffishfriers.co.uk
OMEGA PLUS FRYING OIL

                                                                   It being longer lasting and easier to add to pans
                                                                   being pourable.
                                                                   NEUTRAL FLAVOUR – that does not compromise
                                                                   the real natural taste of the food.
                                                                   (Consumers prefer food fried in Omega-9 Oils –
                                                                   sensory Analysis Campden RI, 2013)
                                                                   BANISH THAT COOKING OIL SMELL – from
                                                                   your shop. TQ OMEGA Plus has no odour unlike
                                                                   traditional ‘veg’ or rapeseed oil.
                                                                   INCREASED STABILITY AND LONGER LIFE
                                                                   • Up to 3x longer fry life
                                                                   • Less polymerisation and build-up for cleaner
                                                                       fryers & ducting
                                                                   • Less frequent oil changes saving labour,
                                                                       downtime and chemical costs
                                                                   SPACE
                                                                   Less oil used takes up less space
                                                                   Less space required for waste oil
                                                                   Why not call T. Quality now for a trial on
                                                                   08452 505605
                                                                   For more information about T.Quality visit
                                                                   www.tquality.co.uk

     TQ OMEGA Plus frying oil was introduced to the Fish
     and Chip market in May 2016 after many months
     of trial and development to produce an oil that
     specifically countered some of the problems that were
     being found with groundnut and other liquid oils.
     There were lots of intermittent quality problems
     manifesting in the oils breaking down too soon, going
     dark and foaming after little use, not to mention the
     exorbitant cost of groundnut oil.
     A number of different specifications and permutations
     were tried over time eventually leading to the TQ
     Omega Plus frying oil that is used today. An oil with
     all the good qualities magnified – a highly stable, good
     quality frying medium with no odour and none of the
     breaking down or going dark issues with little use. For
     further details take a look at our dedicated comparison
     page: omegafryingoil.co.uk
     As well as being a superior product to other liquid oils
     its long life means that it also costs less over all whilst
     also producing a superior end product for the fish and
     chip shop.
     In addition, users of solid oils have seen advantages to
     switching over even going as far as commenting on how
     much less clogged ducting and filters are after using
     TQ Omega Plus frying oil for a period.

28
Ωmega                                                     Plus             ®

                               “The best oil I’ve ever had,
                                better than the best
                                groundnut”
                               Unique and exclusive to T. Quality, TQ Omega oil is
                               a newly formulated, advanced, liquid oil developed
                               to meet the needs of modern intensive frying.

                               Benefits compared to other oil:
                               • Lasts far longer than most other oils
                               • No allergen declaration required
                               • Extremely consistent – no foaming or breaking down
                               • Around 25% less expensive than groundnut oil
For more information visit:    • Less waste – Saving money!
omegafryingoil.co.uk           • High in Omega-9, low in saturated fat
Call now to arrange a trial:   • GM free
08452 505605                   • Low in saturates
www.tquality.co.uk             • No ‘veg’ oil smell                       Available from

   Search for T. Quality
   Follow us @tqualityltd
Top Tips from the
                                     Fryers
                   Fresh Crisp Days of Spring
As the fresh shoots of spring emerge, and our customers brave the evening air to
come and buy their favourite take away, it’s a good time to think of ways you can
help your food quality and your pocket.
At Frymax, we want to help wherever we can, so why not check through this list
of tips from the Frymax fryers and see how you can make the most of your oil, and
also help you save costs.
Keeping it fresh…
If Spring makes you think of spring cleaning, that’s also something you can do to
help your oil last longer.
No customer likes to see specs of dark or blackened crumbs coating their food. But
it doesn’t have to get to that stage before particles of older food can start having a
negative effect on your oil and your fried food flavour and quality.
If you have an inbuilt filter system on your fryers, make sure it is used frequently -
and always, but safely, filter your oil when shutting down. Every time you fry a
batch of food, especially anything sweet or salty like onion rings or battered items,
be very careful to remove all possible crumbs, as these rapidly increase the rate
your oil goes off. A good skimming tool and instructions to all your staff to use it
often can really help extend the life and quality of your oil.
Keeping it clean...
But also be wary when you are doing a full clean down. After cleaning fryers with
detergent or degreasing agents and even when wiping down surfaces, make
absolutely sure none of the detergent gets into your oil or is left in the system.
Rinsing and drying are critical to removing the detergent which is another enemy
to your oil’s life, and can cause safety issues when it promotes foaming.
If you have any questions or want to add any of your own top tips, please contact
us via the details below.

“The Fryers’ Favourite For Over 60 Years.”
For information, advice, or customer support material please contact ADM Trading (UK) Limited.
          Tel: 01322 443025      e-mail: ukinfo@adm.com        www.olenex-uk.com
XXXXXXXX

David Henley always
  fries in
 David Henley has run a successful, award winning fish and
 chip shop for over 15 years. His secret is simple, to
 produce great tasting fish and chips every time.
 To achieve this, David has built up a store of knowledge as
 to which are the best ingredients to use and in particular
 which frying medium will deliver consistent results every
 time ...and that frying medium is Frymax.
 He knows that Frymax is pure white sustainable premium palm,
 made from the highest quality raw materials. And that there
 is none better at giving long lasting performance, which is so
 important in the current economic climate.
 Frymax has rightly earned the reputation as the number
 one cooking oil. It is as good today as it was when
 launched all those years ago. David Henley recognises its
 worth and the role Frymax plays in making his fish and
 chips taste really great.                                                                          RSPO-2-0677-16-100-00

         The Fryers’ Favourite For Over 60 Years.
 For information, advice, or customer support material please contact ADM Trading (UK) Limited. Tel: 01322 443025
                                  e-mail: ukinfo@adm.com        www.olenex-uk.com
BRITISH TAKEAWAY CAMPAIGN

     BTC Meeting with Baroness Garden
     Written by Andrew Crook,               how currently an employer                vocational A-Levels. Ours has been
     NFFF President                         needs to fund 10% of the overall         delayed until 2022. The Baroness
                                            apprenticeship (currently £500)          said she would look into it. As the
     I was joined at the meeting
                                            and this could be a barrier to shops     election was brought forward the
     by Jo de Koning, the head of
                                            taking on an apprentice. The BTC         decision was brought forward on
     communications at Just Eat, and
                                            proposal is that the immigration         the T-level Bill and they didn’t get
     Steven Graining, who works for
                                            skills levy be used to pay this £500     chance to “Ping Pong”, the process
     Newington Communications who
                                            on behalf of the business.               where they bounce it to and fro with
     perform the role of secretariat for
     the British Takeaway Campaign.                                                  the House of Commons.
                                            The Immigration Skills Levy is a pot
     We entered the House of Lords          of money collected annually when         The meeting was very positive, and
     via the Peers Entrance and were        a business employs someone from          The Baroness was keen to support
     Greeted by Baroness Garden in          outside of the EU. Large companies       us further. She suggested we may
     the foyer. After passing through       pay £1000 a year per employee            be called back to speak to the All
     a security check we followed the       and small businesses £354. The           Party Parliamentary Group on
     Baroness through the corridors,        idea is to discourage companies          Apprenticeships.
     past the chamber of the House of       hiring abroad and to recruit from        We were then treated to a bit
     Lords, to the Pugin Room where we      our own population. By using this        of a tour of the building by the
     sat down for coffee.                   money it does make sense that            Baroness, including the Royal
                                            whilst employing an immigrant you        Gallery and the back of the door
     We gave the Baroness a brief
                                            are also funding a UK citizen to get     the Queen enters the building
     overview of the BTC and what we
                                            them to work also. The Baroness          through and the room where the
     are trying to do, I explained that
                                            seemed very keen to support this.        Monarch changes to enter the
     although the BTC was in its infancy,
     NFFF have a 104 year history and                                                Chamber. We were then taken
                                            We were then joined by Lord
     are very keen to work with the                                                  into the House of Lords to Witness
                                            Addington who was keen to
     other takeaway cuisines as we                                                   a discussion taking place.
                                            champion the inclusion of students
     feel it gives us all much more of a    with dyslexia by offering technology     I have to say it was an honour to
     voice. I also explained I had been     to apprentices that cannot sit           attend this meeting and very
     involved in the Livery Companies       exams. As 10% of the population          informative as to how the
     apprenticeship scheme a couple         suffer from dyslexia or similar,         government works. I am sure
     of years back, the Baroness was        and that 10% is likely to be found       our involvement with the BTC will
     involved with City and Guilds so       leaning towards the more practical       get us more high profile meetings
     knows the livery companies well.       side of employment, we need to           and it certainly sends the right
     We explained the BTC’s position        be aware.                                message to the wider industry.
     on Apprenticeships, and how the
     fish frying sector discovered the       The Lord then had to leave to
     two standards and brought them         attend a debate. We then talked to
     to the BTC. We also explained          the Baroness about T-Levels, the

32                                                                                 www.federationoffishfriers.co.uk
XXXXXXXXXXX

     Oh My Cod! It’s National Fish and Chip Day!
                                                                                          press with logos, images and press
                                                                                          release templates available for
                                                                                          you to use. All this helps to raise
                                                                                          awareness, which in turn drives
                                                                                          footfall to your shops.
                                                                                          We also have some great, quirky
                                                                                          fish & chip facts – did you know
                                                                                          that fish and chips weren’t rationed
                                                                                          during WWII because it would be
                                                                                          too detrimental to the morale of the
                                                                                          nation to do so! Winston Churchill
                                                                                          even referred to fish and chips as
                                                                                          ‘Good Companions’!
                                                                                          All this information will be
                                                                                          downloadable from our website
                                                                                          www.nationalfishandchipday.org.uk

     Friday 1st June will see people           trending at 9 in the morning even          The national event is again being
     across the country celebrating their      knocking Trump off the top spot!           championed by The National Edible
     love of fish and chips as they come                                                   Oil Distributors’ Association, the
                                               National radio, TV and newspaper           trade association whose members
     together on National Fish and Chip
                                               coverage quickly followed and it           include refiners, packers and
     Day. We want to help as many fish &
                                               seemed that the whole nation               distributors of oils and fats in the
     chip shops, restaurants, cafes and
                                               was talking about fish & chips.             UK. NEODA’s soon-to-be President,
     pubs as possible to join in and make
                                               We produced a fun survey that was          Ryan Baker, comments, “National
     this a day to remember!
                                               completed by nearly 1,700 people –         Fish and Chip Day celebrates the
     Last year’s event was a phenomenal        we will be re-producing the survey         stars who work hard to bring Brits
     success, seeing more people than          visual this year for shops to share on     their favourite traditional takeaway.
     ever before enjoying fish & chips          their own social media streams.            We want to bring the whole industry
     as daily sales hit an all time high                                                  together to celebrate and showcase
                                               We want to help fish & chip shops
     for many fish & chip shops across                                                     the great British institution that is
                                               across the UK benefit from this
     the country. Social media was                                                        fish & chips.”
                                               awareness day and can offer advice
     awash with recipe suggestions
                                               on decorating your shops, running          For general enquiries please
     for the perfect batter and single,
                                               special promotions and competitions        contact: Lynda Simmons on
     d bl or even triple-cooked
     double          ti l        k d chips
                                      hi
                                               and generally creating a huge buzz         0208 464 3954
               from celebrity chefs
                                               about fish & chips. We are updating
                   and members of                                                         For PR assistance please contact:
                                               our information pack with guidance
                      the public alike.                                                   Jo Hage or Sarah MacDonald on
                                               on how to get the most from social
                         Mouthwatering                                                    01622 239303
                                               media and your local and regional
                          photos were
                           the order of
                            the day as the
                            #nationalfish
                            andchipday
                            hashtag startedd

34                                                                                      www.federationoffishfriers.co.uk
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