Challenge and Hope in a Year Like No Other - 2020 Report to the Community - Covenant Health
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Challenge and Hope
in a Year Like No Other
2020
Report to the Community
From the President and CEO From the Chairman of the Board
As I look back on 2020, it truly was “a year like no other.” When coronavirus As chairman of Covenant Health’s Board of Directors, it is my
cases increased in our region, we joined our communities in a roller-coaster pleasure to extend greetings on behalf of my fellow Board members.
of challenges, from preparing our staff and facilities to care for COVID
I have served on the Covenant Health Board since 2010 and
patients and their families to helping our own employees, many of whom
have had the privilege of being the chairman for the last three
faced personal losses and unexpected financial needs.
years. During this time, I have visited each of our medical centers
I want to say a very heartfelt “thank you” to our communities, who lifted our throughout East Tennessee to meet the leadership teams,
spirits through prayers, messages of thanks, donations of food and masks, physicians and support teams. I left each visit deeply impressed by
and much more. Your kindness and generosity continue to inspire us and their passion for excellence in all that they do, and their dedication
remind us of our ongoing mission to improve the quality of life in our region to providing the highest quality of care to the over two million
through better health. patients Covenant Health serves annually.
Jim VanderSteeg James J. Fitzsimmons
As healthcare providers, we learned a great deal during 2020. We have The 2020 COVID-19 pandemic was a true test of Covenant Health’s
continually improved our patient care processes, learned how to care commitment to serving our communities by providing the highest
more effectively for COVID-19 patients, and at the end of the year, we launched a robust plan quality of care under the most challenging circumstances. Our leadership, physicians,
for distributing vaccines to our employees and to our communities. We have implemented new caregivers and support teams rose to this challenge at great personal risk to ensure that
technology such as our “Helen” chat feature and telehealth services to help patients even if they are each of our patients received excellent care.
unable to leave their homes.
Our Board is made up of a talented group of community leaders and physicians who
Despite the challenges and difficulties related to COVID-19, in 2020 we announced several exciting donate their time and expertise in service to Covenant Health. I know I speak for all Board
partnerships, joint ventures and plans for the future: members when I say that we have a profound dedication to the health system’s not-for-
• Covenant Health was named Dollywood’s strategic partner for healthcare. Similar to Covenant profit mission: improving the quality of life in our communities through better health.
Health, Dollywood is committed to quality. The theme park welcomes about 3 million visitors each We serve on the Board because we want to be part of an organization that truly makes a
year, and we are honored to collaborate with Dollywood to enhance guests’ experiences through difference in the lives of people in our region.
support of the park’s safety team and other healthcare initiatives. The Board has a great deal of pride in Covenant Health – its leaders, employees, physicians
• We announced a partnership with Acadia Healthcare to build a new inpatient behavioral hospital and volunteers, and its Pledge of Excellence in all endeavors. Covenant Health is well
in Knoxville to help meet our region’s ongoing need for mental health services. recognized for achievements in quality and patient safety, for the integrity of our business
• We announced a partnership with Encompass Health to renovate and expand the services of the operations, for our financial strength and for reinvesting in facilities and medical resources
Patricia Neal Rehabilitation Center at Fort Sanders Regional Medical Center and to build a new in local communities. These achievements have been recognized by Forbes magazine,
inpatient rehabilitation hospital on the Fort Sanders West campus in west Knoxville. which has named Covenant Health to several of its “Best Employer” lists six times. As Board
• We announced plans for a new outpatient facility in south Knoxville that will include urgent care, members we proudly affirm the health system’s commitment to continued excellence in
an outpatient diagnostic center, primary care services and physical rehabilitation. patient care and to making Covenant Health the first and best choice. It is truly a privilege to
• Morristown-Hamblen Healthcare System announced plans to build a free-standing emergency serve our patients and communities.
department and outpatient diagnostic center that also will include office space for physicians.
In 2021 we will celebrate Covenant Health’s 25th anniversary, and I am looking forward to this
important observance. As I think about our health system’s past and future, I am most grateful for our
employees and their devotion to our patients, families and communities. In the pages of this report
you will get a glimpse of this unwavering devotion during “an unprecedented year.” As always, we are James J. Fitzsimmons
honored to serve our Tennessee communities and we thank you for trusting us with your care.
Jim VanderSteeg
Covenant Health 2020 Report to the Community
A Year Like No Other 2020 ANNUAL REPORT TO THE COMMUNITY
As 2019 drew to a close,
Covenant Health hospitals
had much to celebrate.
Parkwest Medical Center had just
opened its new Dogwood Tower,
adding operating rooms, establishing
a new surgery entrance and patient
discharge area, and expanding the
footprint of the hospital. Fort Sanders
Regional Medical Center was beginning
a year-long celebration of the hospital’s
100th anniversary and had completed
the first phase of a major project: the
opening of an expanded emergency
department, with construction Our communities contributed more
scheduled to continue on a new than 10,000 masks for patients and
critical care unit in 2020. Covenant Health helps employees take extra precautions such as wearing visitors during our “10,000 Masks in The gift of hope arrived just before the holidays in the form of COVID-19 vaccines.
personal protective equipment (PPE) to deliver safe care. 10 Days” campaign.
Then came coronavirus. Health
system administrators and clinical
leaders began learning about and In March 2020, Covenant Health innovative ways to meet the settings. Covenant Health’s board of
preparing for a possible influx of and other Tennessee hospitals challenges presented by coronavirus. directors and executive leadership
COVID-19 patients, and began temporarily paused some outpatient When outpatient services and team acknowledged these challenges
establishing procedures to assure services and elective procedures. elective procedures resumed, we and expressed gratitude through
that safe care would continue for all Administrators and clinical caregivers had strict screening procedures COVID relief bonuses and additional
patients. began meeting regularly, developing and visitation guidelines in place for paid time off for employees.
our hospitals, nursing homes and The year ended with hope on
physician practices. the horizon: the arrival of COVID-19
Because of the pause in outpatient vaccines. By Dec. 31, front-line
services and procedures, many employees and medical staff at our
employees’ hours were reduced acute-care facilities had opportunities
for a portion of the year. Covenant to receive the vaccine, with distribution
Health leaders recognized a need expanding throughout the system and Employees checked
temperatures and
for emergency assistance and into our communities in 2021.
asked COVID-19
established a COVID relief fund While it was a difficult and
screening questions of
of $2 million for employees facing challenging year for healthcare everyone who entered
unexpected financial needs. organizations around the world, our facilities.
By the end of 2020, the volume including Covenant Health, it also was
of COVID-19 patients across our a year rich in learning and abundant
organizations was at an all-time high. blessings. In 2021, Covenant Health
COVID-19 created challenges for will celebrate 25 years as a health
employees in all areas of the health system. We look forward to that
Fort Sanders Regional’s sterile processing department reprocessed N95 masks system, especially front-line workers celebration, and to continuing our
for safe reuse. delivering patient care in high-risk care for the people of Tennessee.
2 3
Innovative Care for 2020 ANNUAL REPORT TO THE COMMUNITY
Patients and Communities
Daunting challenges New Recognition Program and honor that person. When a
resulting from the for Veteran and Active patient has been identified as
COVID-19 pandemic Military Patients having served, they are offered
inspired creative solutions. In November 2020, Covenant a special pin and certificate
This year Covenant Health established Health initiated a new program to thanking them for their service
several initiatives to make sure our help identify veterans and active and sacrifice,” she said.
patients continued to receive safe and military members as part of our “The first few weeks of this
compassionate care. hospitals’ admission process. initiative proved very meaningful
Clinical social worker for our staff who are veterans,”
“Helen” Helps with Medical Cindy Winterberger, LMSW, she added. “I think about all the
Appointments, Answers Patients’ has coordinated a military lives we are going to impact.
Questions recognition program as part of her People who need and seek
In 2020 Covenant Health launched responsibilities at Covenant Hospice, healthcare may receive a special
“Helen,” a new interactive chat and was integral in introducing moment of thanks, and that
assistant to help people navigate the military recognition program touches my heart. If not for the
COVID-19 medical care without throughout Covenant Health. brave men and women who have Methodist Medical Center volunteer
having to leave home. Helen guides Winterberger explained, “It creates stood to defend our nation, where Murrell Hughett was honored for his
users through a symptom checker a moment for our staff to thank would we be?” military services during his hospital stay.
and advises them on next steps for
care. Helen also connects users with
nurses who can answer specific care
questions and schedule telehealth In February 2020, team. Covenant Health also will offer
appointments with a medical provider. Dollywood officials health-related activities for guests,
Users can connect with Helen announced Covenant including hand sanitizing stations and
at CovenantHealth.com and on all Health as the “official health tips signage throughout the
hospital and medical practice websites health system partner of park. The agreement also extends to
throughout the Covenant Health Dollywood.” The partnership Dollywood’s Splash Country
system. focuses on the organizations’ shared “Our two organizations have much
commitments to excellence, strong in common,” said Jim VanderSteeg,
Telehealth Grows Rapidly during and vibrant communities, guest Covenant Health president and CEO.
Pandemic Year services and experiences, and to “Both are known for excellence ... both
The innovative ability for patients improving the quality of life in the are committed to our local region and
to “visit” medical providers remotely region. have a long legacy of service to our
via phone or computer expanded As part of the multi-year communities.
exponentially during 2020, and agreement, Covenant Health “Covenant Health is the Knoxville
telehealth services will continue to treatment. Halford, MD, Covenant Health Senior will work with the award-winning area’s largest employer and Dollywood
grow in the future. In addition to telehealth Vice President and Chief Medical theme park on projects including is the largest employer in Sevier
care, patients can enroll in Informatics Officer. “In the face Dollywood President Craig Ross,
Telehealth sessions allow the upgrades to the park’s baby care County. Both are committed to
left, and Covenant Health CEO Jim
patient at home to video chat with MyCovenantHealth, a patient of the coronavirus pandemic, we facilities, nursing centers and the improving the overall quality of life
VanderSteeg announce the health
a medical provider using a mobile portal offering secure access to worked diligently to create innovative well-known Calming Room, as well in our region through our respective system’s new partnership with
device or computer. During the virtual health information and continuous solutions that allow our patients to as sponsorship of Dollywood’s safety programs and services.” Dollywood.
appointment, the provider can assess communication with providers. connect with their care team from the
the patient, order testing if needed, “We’re very excited to offer these comfort of their homes.”
and prescribe medications and types of digital services,” said Mandy
4 5
To Our Communities – 2020 ANNUAL REPORT TO THE COMMUNITY
THANK YOU for Your Support
Throughout 2020, Covenant Our hospitals and clinics have been
Health and our member the recipients of prayers and letters,
organizations have been food items, mask donations, thank-
blessed by supportive and uplifting you gifts and financial contributions
acts of kindness from our communities. to our WeCare employee fund
We cannot begin to express our thanks from nearly 250 businesses and
for your support during this challenging 250 individuals throughout East
year. It means a great deal to know Tennessee. We are also grateful to
that people throughout our region are Covenant Health’s board of directors,
thinking of our health system and our physicians and employees for their
11,000 employees who are dedicated to gifts and contributions.
providing excellent care for our patients You made – and continue to make –
every day. a difference in our hearts. THANK YOU! Scouts throughout the region sent a thank-you message
from the Great Smoky Mountain Council.
Employees appreciated the many “messages from the
heart” that we received.
Words of thanks made a difficult new path easier.
Healthcare workers are always heroes - but especially during 2020.
Area churches gifted our employees with meals and snacks
for the body and prayers for the soul.
Employees at Patricia Neal Rehabilitation Center received
gift bags and celebrated in socially distanced fashion.
Many businesses and organizations
Harriman Middle School expressed thanks to Roane Medical Center employees. contributed meals, snacks, and
“sweet thank-yous” to our employees.
6 7
Expansion and Joint Ventures 2020 ANNUAL REPORT TO THE COMMUNITY
on the Horizon
Covenant Health for behavioral health services in
announced several joint Knoxville and surrounding counties.
ventures and expansion Construction began in late 2020
projects in 2020. These projects on a state-of-the-art 90-bed
will enhance the health system’s psychiatric hospital at the corner
transition from a network of hospitals of Old Weisgarber Road and Dowell
to a comprehensive healthcare Springs Blvd. in West Knoxville.
Artist’s rendering of East Tennessee Behavioral Health, Covenant Health’s joint
delivery system, bringing the most Slated to open in 2021, the new
venture with Acadia Healthcare, Inc., to provide additional inpatient behavioral
needed services to our communities: hospital will have a total capacity of health services for the community.
• In February 2020, Fort Sanders 138 beds to meet projected future
Regional Medical Center opened demand for inpatient services.
a new emergency department, Treatment will be provided for
doubling capacity and adding adults, seniors and adolescents
diagnostic and imaging services to who struggle with acute symptoms Morristown-Hamblen West
the ED to create faster and more of mental health disorders such as
efficient services for patients and anxiety, depression, bipolar disorder,
staff. The project continued in 2020 posttraumatic stress disorder (PTSD)
A new outpatient facility in south Knoxville will include urgent care, physician
with phase 2, the construction of a and substance use disorders. XXXX
offices, a diagnostic center and physical rehabilitation services.
new and expanded critical care unit, “The shortage of resources for
which opened in first quarter 2021. mental health is a national problem
• In July 2020, Encompass Health that we also face here in East
Corp. (NYSE: EHC) and Covenant Tennessee,” said Jim VanderSteeg,
Health announced a joint venture Covenant Health president and
to own and operate Covenant CEO. “Covenant Health and Acadia
Knoxville Mayor Indya Kincannon and Knox County Mayor Glenn Jacobs (above,
Health’s Patricia Neal Rehabilitation Healthcare intend to substantially
far right) joined Covenant Health representatives as Fort Sanders Regional
Center at Fort Sanders Regional fill that gap by providing treatment
opened a new emergency department. The hospital also built a new critical care
Medical Center. The project unit featuring larger rooms, innovative technology and patient/family amenities. options for patients and increasing
Morristown-Hamblen West will include a free-standing emergency department,
includes modernization of the access to much-needed high
diagnostic center and physician offices.
Center and conversion to a 22-bed quality care.”
“hospital-in-hospital” structure. • In fall 2020, Covenant Health “South Knoxville is rapidly becoming System plans to build a $37 million
announced plans for a $20 a destination community,” said Jim outpatient facility. The proposed
The joint venture also includes a
million outpatient facility in VanderSteeg. “This new project will 50,000-square-foot facility will
new 51-bed, free-standing inpatient
south Knoxville. Construction is provide needed health services include a free-standing emergency
rehabilitation hospital to be built
anticipated to begin in the first in a convenient location that is department and diagnostic center
on the Fort Sanders West campus.
quarter of 2021. easily accessible for people in
as well as physician offices, and will
Both facilities will serve patients South Knoxville and Seymour.” The
recovering from debilitating The proposed facility has more than be known as Morristown-Hamblen
facility also will have ready access
illnesses and injuries including 36,000 square feet and will include an West. Construction will begin in
to Covenant Health’s network
strokes and other neurological Covenant Health and Encompass Health Corp. plan to build a new inpatient urgent care area with extended hours, 2021 and the facility is scheduled to
rehabilitation hospital at Fort Sanders West. of services when patients need
disorders, brain injuries, spinal cord a clinic for primary care and other open in 2022.
medical care.
injuries, amputations and complex The two joint venture investments • In August 2020, Covenant Health medical subspecialties, a diagnostic
orthopedic conditions. total more than $50 million, and and Acadia Healthcare, Inc. center with laboratory and imaging • At the end of 2020, Covenant Health
both projects are expected to be (NASDAQ-ACHC) formed a joint services, and areas for physical announced that member hospital
completed in 2022. venture to address the growing need rehabilitation and education. Morristown-Hamblen Healthcare
8 9
Covenant Health Delivers 2020
Award-Winning Care
PHILANTHROPY: goodwill, ANNUAL REPORT
TO THE COMMUNITY
the love of humankind
Covenant Health has No other year has shown • More than 3,000 patients and
received regional and us the goodwill of our employees facing unexpected
national accolades for community like 2020. financial crises received
excellence in quality, Nearly 5,000 individuals, businesses, emergency assistance with
patient safety and foundations and organizations housing, transportation, food,
advanced medical care. generously supported Covenant utilities, medical supplies and
Among many others, Health in 2020. Their donations, which funeral expenses. Covenant
our 2020 recognitions benefit the patients served by our Health employees and physicians
included: hospitals and programs, totaled over contributed over $670,000 to the
$2.6 million. We are truly grateful. annual WeCare employee giving
American College of Radiology Covenant Health’s Office of campaign to support these needs
Center of Excellence for Breast Philanthropy coordinated fundraising and other health system programs.
Imaging efforts across the health system • Almost $60,000 in contributions
Cumberland Medical Center through six foundations in 2020: provided patients completing
Morristown-Hamblen Healthcare treatment at Peninsula Hospital
• Fort Sanders Foundation (serving
System with an adequate supply of
the needs of Fort Sanders Regional,
Fort Loudoun, Parkwest, Roane, Generous donors, led by Clayton medications to maintain health
Best Employer, Forbes Magazine Homes, supported the renovation until insurance could be arranged
and Cumberland medical centers;
Covenant Health (sixth time) and modernization of Patricia Neal for medication maintenance.
Covenant HomeCare/Hospice;
Rehabilitation Center’s independent
Stroke care excellence designations To see more of the awards and Peninsula, and Patricia Neal living apartment, which provides • Nurse navigators at Thompson
BEST for Babies designation from from The Joint Commission and recognitions received by our member Rehabilitation Center) a home-like place for patients and Cancer Survival Center provided
Tennessee Hospital Association and the American Heart and Stroke organizations, visit CovenantHealth. caregivers to practice new skills
• Methodist Medical Center 21,985 patient counseling sessions
Tennessee Center for Patient Safety Association’s Get With The com/accolades. before leaving the Center.
Foundation to more than 1,300 patients facing
Morristown-Hamblen Healthcare Guidelines® programs
a cancer diagnosis. Donations fund
System All acute-care hospitals in Covenant • Morristown-Hamblen Hospital
Your generous donations are the important work of the Center’s
Health’s Stroke Hospital Network Foundation
benefiting patients and their families navigators, who guide patients
Cardiology recognitions from the • Thompson Cancer Survival Center
across our region: through financial and insurance
American Heart Association’s Get Foundation processes, medical questions and
With The Guidelines® program for • Covenant Homecare clinicians
• Claiborne Healthcare Foundation procedures, and the challenges
excellence in cardiac care provide medical care, medication
Fort Sanders Regional Medical Center Our Pledge of Excellence (serving Claiborne Medical Center
and Claiborne County’s health
management and case
of daily life during their medical
treatment.
Methodist Medical Center management to individuals at a
needs)
Parkwest Medical Center new onsite treatment facility at
• Dr. Robert F. Thomas Foundation Knox Area Rescue Ministry (KARM), Covenant Health is grateful
“Most Wired” designations for (serving LeConte Medical Center preventing hundreds of emergency for the leadership of our
effective use of computer technology and Sevier County’s health needs) room visits and hospitalizations. foundations’ volunteer board
Covenant Health – Acute category The patient always comes first This program was supported with members who share their time,
Covenant Medical Group – $178,000 of your donations in 2020. talent, and wisdom to improve
The work of these foundations,
Ambulatory category Excellence in everything I do guided by volunteer boards of • Almost 200 pulmonary
the health of our communities.
Thank you for your service!
directors, is made possible by rehabilitation patients without
Best Maternity Hospital, Newsweek We will be the first and best choice community support. Almost $5 million insurance coverage or ability to pay
Magazine
for our patients was distributed by our foundations received outpatient therapy in 2020
Cumberland Medical Center in 2020 to support Covenant Health through support from a Will Rogers
LeConte Medical Center hospitals and programs. Institute grant.
10 11
About Covenant Health 2020 ANNUAL REPORT TO THE COMMUNITY
23
COUNTIES IN
10
HOSPITALS
9
EMERGENCY
85
SERVICE AREA DEPARTMENTS Our board members and administrative leaders serve our communities
1
FITNESS
CENTER
PHYSICIAN
PRACTICES
through strategic planning and successful operation of these Covenant
Health member organizations:
Hospitals Physician Services
2
HEALTH AND
REHABILITATION
350
EMPLOYED
Claiborne Medical Center
Cumberland Medical Center
Covenant Medical Group, Inc.
Covenant Health also partners in joint ventures with
PROVIDERS Fort Loudoun Medical Center physicians who perform surgeries and provide other
CENTERS
Fort Sanders Regional Medical Center medical services.
LeConte Medical Center
6 16
JOINT VENTURES
Methodist Medical Center of Oak Ridge
Morristown-Hamblen Healthcare System
Parkwest Medical Center
Other Programs and Services
Covenant Staffing Services
SLEEP
CENTERS Peninsula Hospital Fort Sanders Health and Fitness Center
5
Roane Medical Center Fortress Corporation
Nanny’s
3
Tennessee Wesleyan University
OUTPATIENT
BEHAVIORAL Outpatient and Specialty Care
HEALTH
– Fort Sanders Nursing
Covenant and Methodist Therapy Centers
CLINICS
JOINT Covenant Breast Centers
CENTERS
Foundations
7
Covenant HomeCare and Hospice
Covenant Joint Centers Claiborne Healthcare Foundation
10
ADVANCED Covenant Sleep Centers Dr. Robert F. Thomas Foundation
PRIMARY
STROKE Claiborne Health and Rehabilitation Center Fort Sanders Foundation
CENTERS Fort Sanders West Diagnostic Center Methodist Medical Center Foundation
BREAST
1
CENTERS LeConte Health and Rehabilitation Center Morristown-Hamblen Hospital Foundation
6
Morristown Regional Diagnostic Center Thompson Cancer Survival Center Foundation
COMPREHENSIVE Patricia Neal Rehabilitation Center
STROKE CENTER
1
CANCER AND Peninsula Outpatient Centers
6
INFUSION CENTERS Thompson Cancer Survival Centers
AMBULATORY
SURGERY CENTERS
12
OUTPATIENT
THERAPY
REHABILITATION
HOSPITAL
CENTERS
12 13
Covenant Health
Community Contributions
by the Numbers
Covenant Health is PATIENT CARE SUMMARY 2020
proud to have earned an
Admissions (excludes nursing home) 69,216 Caring for Those in Need
“A+” rating with stable
outlook from Fitch and Inpatient Surgeries 14,345
Charity Care
an “A” stable rating from Outpatient Surgeries 32,133
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $69,186,000
Standard & Poors (S&P).
ED Visits 278,950
The highest among 2016-2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $317,042,000
the region’s healthcare Outpatient Visits 1,042,502
organizations, these Physician Office Visits 602,978 Uncompensated Care
ratings reflect both (Care which costs more to provide than reimbursements
agencies’ confidence FINANCIAL SUMMARY – FY 2020 (IN 000'S) 2020 from state and national programs cover)
in Covenant Health’s Total Operating Revenue 1,470,127 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $187,326,000
financial strength.
Total Assets 2,986,649 2016-2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $868,644,000
Total Liabilities 1,274,916
Subsidized Care
Net Assets 1,711,733
(Clinical services provided to meet
community needs despite financial loss)
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $48,498,101
Welcoming New Physicians 2016-2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $221,098,307
BY THE NUMBERS
Investing in Our People and Our Communities
1,500 Physicians affiliated with Covenant Health Covenant Health welcomed
Contributions to Community Organizations
31 newly employed
50+ Physician specialties physicians in 2020, Donations to health-related organizations; community needs and outreach
expanding the availability programs; programs for children, youth and education; economic/community
150 Physicians associated with Covenant Medical Group
of medical services in the leadership development; and arts, recreation and quality of life
90 Physician assistants and nurse practitioners counties we serve.
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $406,110
Medical Specialties: 10 New Physicians: 31 Counties Served: 7 2016-2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $2,701,145
Cardiology 8 Anderson, Claiborne, Knox, Hamblen
Health Professionals’ Education
General Surgery 2 Knox, Anderson
Vascular Surgery 1 Knox, Anderson 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,388,195
Hematology/Oncology 4 Blount, Knox, Hamblen 2016-2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $9,870,703
Neurohospitalist 3 Knox
Employees, Salaries and Benefits
Obstetrics/Gynecology 4 Knox, Cumberland, Anderson
Number of employees as of 12/2020: 10,683
Gyn/Onc 1 Knox
Orthopedic Surgery 1 Knox 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $725,833,964
Primary Care 5 Anderson, Knox, Roane 2016-2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $3,340,146,435
Urology 2 Knox, Cumberland
Real Property Taxes – All Counties, including Knox County
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $3,900,218
2016-2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $19,196,384
14 15
2020 Covenant Health Board of Directors
Gerald Boyd Edgar Gray King Purnell
VP, Strategic Business Development Stewart Lumber Company (Retired) Chairman, Knoxville Board
Nuclear and Environmental Group Morristown Capstar Bank
Technical Services Division
Amber Krupacs
Huntington Ingalls Industries Jorge Sanabria
Executive Vice President and CFO,
Oak Ridge Owner/President
Clayton Homes, Inc.
Expoquip, Inc.
Willard Campbell, M.D. Maryville
General/Vascular Surgeon, Cosby Stone
Timothy Matthews
Parkwest Medical Center Chairman, Cosby Harrison Company,
President and CEO,
Global Media and Information Services
Michael Casey, M.D. Jewelry Television
Crossville
Orthopedic Surgeon,
Fort Sanders Regional Medical Center Janice McKinley Carl Storms
Senior Vice President and Chief Nursing President, Concrete Materials, Inc.
Ronni Chandler
Officer (Retired) (Retired)
Executive Director, Project GRAD
Covenant Health Morristown
Mitch Dickson, M.D.
Dave Miller Joseph E. Sutter
Anesthesiologist, Parkwest Medical
First Tennessee Bank, Colonel, USAF (Retired)
Center
East Region President
Jay Fitzsimmons James Tramontana, M.D.
President, James J & Associates Bill Myers Radiologist,
Vonore President and Managing Member Chief of Radiology Dept.
Wagner, Myers and Sanger, PC (Retired) and President of Group
James Gibson Methodist Medical Center
Chairman of the Board, Alvin Nance
Accurus Aerospace Corporation (Retired) CEO of Development, LHP Development
Irving, Texas
Linda Ogle
Properties Owner and
Sevier County Community Leader
Sevierville
Covenant Health
Chiefs-of-Staff
Executive Leaders
Jim VanderSteeg Randy Denton, M.D. F. Robert McKeown, M.D.
President and Chief Executive Officer Internal Medicine and Pediatric OB/GYN
Physician Fort Sanders Women’s Specialists
Mike Belbeck
Roane Medical Center Fort Sanders Regional Medical
Executive Vice President, Operations
Center
John Geppi Erik Geibig, M.D.
Robert Santee, M.D.
Executive Vice President and Emergency Medicine
Radiologist
Chief Financial Officer Fort Loudoun Medical Center
LeConte Medical Center
Luke Johnson Todd Justice, M.D.
Executive Vice President, Cardiologist Timothy Wilson, M.D.
Physician Enterprise/Ambulatory Services Parkway Cardiology Plastic Surgeon
Methodist Medical Center Parkwest Medical Center
Doug Campbell
General Counsel
16 17Our Mission
We serve the community by
improving the quality of life through
better health.
Our Vision
Covenant Health is committed to being
the region’s premier healthcare network
by providing patient-centered care that
inspires clinical and service excellence,
making us the first and best choice for
our patients, employees, physicians,
employers, volunteers and community.
Our Values
In service to God and community,
we value:
• Integrity
• Quality
• Service
• Caring
• Developing People
• Using Resources Wisely
www.covenanthealth.com
www.covenantcareers.com
Covenant Health complies with applicable Federal civil rights laws and does not discriminate
on the basis of race, color, national origin, age, disability, or sex.
Covenant Health cumple con las leyes federales de derechos civiles aplicables y no discrimina
por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.
8302-1141
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