Championing our city - Glasgow - Glasgow Chamber of Commerce
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Glasgow
THE MAGAZINE OF GLASGOW CHAMBER OF COMMERCE
F R E E TO C H A M B E R M E M B E R S / £ 4 . 9 9 F O R N O N M E M B E R S SPRING 2020
Championing our city
Welcoming Glasgow Chamber’s new President and Board
12 NEWS
Updates from our
members and partners 24 INTERNATIONAL
Developing
relationships in China 28 SPECIAL FEATURES
IT for your business
and digital education 32 EVENTS
Scotland’s Biggest
Parents’ Evening
Contents
Spring 2020 www.glasgowchamberofcommerce.com
05 Regulars
04 President – Plans for Glasgow
05 aul Little elected President
P
with new Board
06 ircular Glasgow – Linking up
C
with Circular London
09
Chief Executive – Balancing
business and sustainability
10 ive things you didn’t know
F
about... Glasgow
19 YW Glasgow – Apprenticeship
D
Challenge
24 International Trade –
Developing links with China
Events
24 12 08
Glasgow Talks – with Damian
Yeates of SDS and BT’s Jane
Wood
18 Debating the Heathrow
expansion with Virgin Atlantic
20 Highlights from the State of
the City Economy Conference
30 The ICAs and GBAs 2020
32 Scotland’s Biggest Parents’
Evening
Special features
22 lasgow City Region City
G
Deal update
26
The latest from the Policy
Forums
28 Digital connectivity and
education in Glasgow
31
The President’s 1783 Network
28 18 34
Making the right IT choices
36
Preparations begin for COP26
News & updates
12 An update on our partners
16
The latest from members
40 New member listings
43 Business support services
44 Meet our new team
45 Silver Partner benefits
46
Our contacts and partners
The polywrap Glasgow Business is delivered in Editor: Anne Marie Hughes
is 100% recyclable! Please make sure to recycle Production and design: Connect Glasgow
the polywrap cover from your magazine. This Publications (Scotland) Ltd
magazine is made using paper from Advertising: David Hughes – 0131 561 0022
sustainable managed forests and is recyclable. Chief Writer: Kenny Kemp
www.glasgowchamberofcommerce.com 3
President
Plans for Glasgow
New President Paul Little details his experience and key initiatives
IT
for the Chamber
IT IS AN INCREDIBLE HONOUR learning for all; the revitalisation play our part to adapt the city to
and privilege to be elected as of our mighty river Clyde which more urgently meet the climate
the 133rd President of Glasgow weaves through our communities; challenges, without damaging
Chamber of Commerce. I follow in and the further growth of the City our economy. This will require
the footsteps of many illustrious Centre and the wider city economy. mature debate, careful planning,
Chamber leaders who have played a As a qualified yacht skipper, I thoughtfulness and honest
pivotal part in the civic leadership of am well-used to choppy waters, I conversations. This is something
our great city. I will endeavour to live have also served part-time with HM I am especially keen to ensure
up to this rich legacy whilst steering coastguard and the United States during my tenure as President.
our Chamber to enable inclusive coastguard as a search and rescue Cities are where it’s all happening,
growth and competitiveness in Officer for 30 years. and we live and work in one of the
these increasingly volatile and I will also be supporting greatest cities in the world.
uncertain times. the Scottish Government’s Meantime, I look forward to
Of course, I have been actively commitment to the Clyde Mission, working closely with Stuart Patrick
involved with the Chamber promoting this transport artery and and his diligent Chamber team and
for the past 13 years as both a important economic zone along especially hearing from you, our
Board member and through my its banks in a new and innovative valued Chamber members.
position as the founding Principal way. My preferred style is collective
and Chief Executive of the City leadership to ensure that together
of Glasgow College, Scotland’s we maximise the opportunities for
largest technological and all our communities, our members
professional tertiary college, having and of course these priorities also
previously turned around four play into the wider debate about
other institutions. A decade ago, I net-zero carbon for the city region,
successfully merged Glasgow’s four the increasing relevance of the Paul Little, President
specialist colleges, including the green economy, and developing president@glasgowchamber
internationally renowned Glasgow the young workforce, all areas ofcommerce.com
College of Nautical Studies, on where the Chamber already plays a
the Clyde, to create a pioneering significant and much valued role.
next generation world-class super What is abundantly clear to
college for 40,000 students and me already is that the narrative
then built a super campus across of Glasgow and our metropolitan
two sites. Our graduates are the region is changing. It is more
future lifeblood of commerce and compelling than ever and has
employment in the city, so the greater ownership too. We must
connection between the Chamber all speak up and often about the
and our world class college is multiple attributes of Scotland’s
indeed a strong one. greatest city, and I intend to do this
There has always been a really across Scotland, throughout the UK,
close link between the College of and also on our international trade
Commerce and the Chamber of missions. In particular, we must tell
Commerce and before that to the everyone about COP26 in November.
Allen Glen’s school which produced Our vibrant City Centre, with
many distinguished alumni, its scores of businesses, must
including Charles Rennie McIntosh. continue to thrive and remain
And while the arrival of the a magnet for locals and visitors
United Nations’ COP26 conference alike to come and enjoy their
will be a game changer for Glasgow shopping, work, learning and
and the Chamber leadership, I recreational time. We want
will also be championing several them to spend more time,
distinct initiatives during my and of course their money
two-year presidential tenure: the in the city centre, including
development of the skills across in our night-time economy.
our city; the promotion of lifetime In addition, we must all
4 www.glasgowchamberofcommerce.com
Glasgow Chamber AGM elects
Paul Little as President
and boosts Board
OUTGOING CHAMBER OF COMMERCE New Glasgow Chamber President
President Jim McHarg presented Paul Paul Little with four members of the
Board: Jim McHarg; Gillian Docherty;
Little, Principal and Chief Executive Anne Ledgerwood and Carol Henry
Officer of City of Glasgow College, with
the chain of office as the new President
at a ceremony in Glasgow.
At the Chamber’s ruling Council
meeting, which immediately followed
the Annual General Meeting in January,
Mr Little was unanimously elected as
new President for a two-year term.
He succeeds Mr McHarg, who will
serve two years as Immediate Past
President. Mr McHarg spoke of his
honour in representing the Chamber
at home and on numerous trade visits.
Paul Little said: “It’s an honour to
be asked to be President of Glasgow
Chamber of Commerce, following
in the footsteps of Jim and his
predecessors in the hard work they
have all done.
“I would pay particular tribute to
Jim’s contribution in supporting the team in place working on trade it as widely as possible to help all of
Chamber’s international trade work. He certification and I hope to see Glasgow our members attract investment and
has personally represented the Chamber Chamber working more closely with trade for our great city.”
in Germany, Italy and most recently on British Chambers of Commerce to Mr Little’s deputy for the term is
the Chamber’s mission to Shanghai. launch new services.” Gillian Docherty, Chief Executive
“He has also taken on Mr Little said he was especially Officer of Data Lab, an organisation
responsibilities with the British keen that the Chamber maintains its which helps Scottish industry innovate
Chambers of Commerce, chairing the healthy and pivotal relationships with through data science and artificial
Scottish Regional Assembly. It is also Team Glasgow, saying that partnership intelligence. The Chamber also
under Jim’s leadership that Glasgow was his watchword. added Carol Henry, Arnold Clark’s
Chamber initiated the creation of a “A refreshed Glasgow Economic Group People Director, to its Board of
new positive Glasgow Business Story Strategy will be published with Management, and elected three new
in partnership with Glasgow Airport investment in Innovation Districts, Directors to its Council.
and Glasgow City Council.” also the delivery of the Connectivity Its Board of Management now
He added: “The Chamber faces Commission and the growth of new comprises Paul Little, Gillian Docherty,
an extraordinary year with justified and well-established industries are all Jim McHarg, Holdfast Entertainment
confidence. COP26 will dominate likely to feature. I’m particularly keen Group Director and Chair of
the agenda in the city this year and to help the city centre respond to the Sauchiehall Street BID Brian Fulton,
I am keen that the Chamber is fully rise of online trading and we will make Carol Henry, University of Glasgow
involved both in informing members our contribution to a revised City Senior Vice Principal Neal Juster,
of all the practical issues that will arise Centre Strategy.” St. Enoch Centre General Manager
from such a large event but also in He paid tribute to the excellent and Chair of the City Centre Retail
helping members to communicate work undertaken by Brian Fulton and Association Anne Ledgerwood and
to the world their excellent work the Sauchiehall Street Initiative, and John Lewis Glasgow Head of Branch
in tackling climate change. We will the City Centre Retailers’ Association. Isabella Miller.
certainly be continuing our emphasis “I am also eager that the Chamber The new Council Directors are
on the circular economy – encouraging supports the proposal to give a major BIG Partnership Founding Director
a city-wide strategy, working directly boost to the ongoing redevelopment Neil Gibson, CYBG plc’s UK Head of
with Glasgow companies. and revitalisation of the River Clyde in Regional Banking Robert Gibson
“Expansion of the Chamber’s an initiative called Clyde Mission. and Evelyn Walker of Walker Gordon
work on international trade will also “We have called for a second round Associates.
continue this year with missions of City Deal funding and this initiative Mr Little also gave his thanks to
being planned to Germany, Italy, the may well be the right fit to help make James Andrew, Fiona Mackay and
United States and China, working in that happen. Catherine Topley, who were standing
association with SDI and the Scottish “I will continue to champion the down from the Council, for their
Chambers of Commerce. With Brexit work of Glasgow’s Business Story, service and commitment to Glasgow
now a reality, we have a much bigger keeping it current and distributing Chamber of Commerce.
www.glasgowchamberofcommerce.com 5
Circular Glasgow
Supporting
ambitious UK climate
change targets
Circular Glasgow and Circular London are sharing best practice for UK progress
I
n a bid to achieve their cities’ climate circular cities. With Glasgow set to host advantage and realising financial savings
change targets, Glasgow Chamber COP26 in November 2020, progress being using a range of practical initiatives. Success
of Commerce and London Waste made by cities to achieve the climate stories from Glasgow include compost made
and Recycling Board (LWARB) are change targets set out by the London from waste coffee, a leather manufacturer
teaming up to develop and promote Assembly, Scottish and UK Parliaments that operates in a 90 per cent closed loop
initiatives which will help businesses will be under greater scrutiny. Glasgow system and the development of a circular
across the UK future proof operations City Council recently announced plans economy project integrated into education,
with circular economy principles. to become net zero by 2030. while in London a number of innovations
Our initiative, Circular Glasgow, and have proved the commercial viability of
LWARB’s Circular London have agreed Progress so far circular products and services, including
a knowledge transfer partnership and To date, both Circular Glasgow and Biohm – pioneering the use of organic
will share best practice, learnings and Circular London have been working materials in the construction industry – and
case studies of projects from businesses with businesses across the cities to raise Notpla, creating edible and biodegradable
across both cities in a bid to encourage awareness of the benefits of moving packaging for liquids.
others to improve their circularity. from a linear to circular economy, an The linking of the two initiatives will
As part of the UK’s ‘Year of Climate economic model which is designed to act as a catalyst for change with activity in
Action’, the partnership will also allow keep products and materials circulating Glasgow and London set to increase efforts
for businesses to connect with other within the economy at their highest of businesses already adopting circular
organisations and grow their networks, value for as long as possible. principles, encourage new businesses to get
while raising awareness of the work By adopting circular economy involved, stimulate new ideas and business
being done in both cities to accelerate principles, businesses could see benefits models, and grow networks with the
ambitions for Glasgow and London to be including opening up new revenue potential to stimulate business opportunities
positioned as two of the world’s leading streams, increasing their competitive between the cities.
Alison McRae, Senior Director at
Glasgow Chamber of Commerce, said: “The
partnership between Circular Glasgow and
Circular London is a fantastic step forward
as we look towards achieving the ambitious
targets set out for cities across the UK.
“We believe that adopting the principles
of the circular economy is one of the biggest
means of stopping the temperature rising
by more than 1.5 degrees. The partnership
will continue to build confidence within the
business community surrounding circular
business models, with a network of advice,
ideas and support available on both ends.
“Developing further relationships with
London-based organisations will bring
innovative ideas to Glasgow and vice versa,
inspiring new business models which
will future proof organisations as we shift
Wayne Hubbard, CEO, London Waste and Recycling towards a more sustainable economy.
Board and Alison McRae, Senior Director, Glasgow This will help to enable our city to grow
Chamber of Commerce
with a competitive advantage.”
6 www.glasgowchamberofcommerce.com
Get involved with our
Circular Glasgow initiative
Circular Glasgow Network Network will give members the both pioneering innovations and
The recently launched Circular Glasgow opportunity to attend more events practical initiatives that are helping to
Network was created with the aim of as well as visit some of Glasgow’s position Glasgow as a leading circular
providing a platform for businesses of businesses leading the way in the city. By adopting circular strategies,
any size and sector with an interest in circular economy movement including business have seen benefits including:
the circular economy to meet other Kelvinside Academy and Scottish • Significant financial savings
like-minded individuals, learn how Leather Group. • Improved product value
other businesses are adopting circular • Increased competitive advantage and
economy principles and be inspired If you would like to join a growing brand awareness
to think differently about their own network of business professionals and • New collaborations and innovations
entrepreneurs with an interest in the
business operations. circular economy, register your details • Increased customer loyalty as
A successful launch event took on our Circular Glasgow website at www. consumer priorities shift towards
place in November 2019 in partnership circularglasgow.com/circular-glasgow- sustainability.
with IKEA at its Glasgow store. Over network Circular Glasgow can help
100 delegates attended and had organisations understand how
the opportunity to hear from Wayne How can the circular economy circular economy strategies can be
Hubbard, CEO of London Waste and future-proof your business? implemented and identify key areas for
Recycling Board, Greg Lucas, IKEA’s For Glasgow Chamber of Commerce, opportunity within their business.
Circular and Climate Positive Lead, the circular economy is more than
and Aileen McCreadie, Programme just doing good for the planet, it is a If you would like to begin your journey
Manager for IKEA’s sustainability brand significant economic model shift that towards future-proofing your business,
get in touch with Sophie at sophie.milne@
Live Lagom. makes good business sense. Businesses glasgowchamberofcommerce.com or call
This year, the Circular Glasgow across the city are already showcasing on 0141 204 8362.
www.glasgowchamberofcommerce.com 7
Glasgow Talks
Glasgow Talks...
with Damien Yeates, SDS
Upskilling Scotland’s workforce to increase social inclusion and tackle national
productivity was a theme shared at two events
D
amien Yeates, the will end up in digital jobs that do not
Chief Executive of Skills exist at the moment.
Development Scotland He said the workforce needed to be
(SDS) since 2008, speaking highly skilled, flexible and resilient.
in December, is a powerful In 2020, there are over 37,000 people
advocate for work-based learning. in Scotland working as apprentices in
“My ambitions for our organisation industries ranging from financial services
include improving industry engagement to engineering and digital technologies
in workforce development through to health and social care.
Foundation and Graduate Level He explained that the three types
Apprenticeships, supporting diversity of Scottish apprenticeships – the
for fair and productive workplaces, Foundation Apprenticeship, for those
and providing greater support to pupils still at school gaining a taste of the
earlier to help them on the path to workplace, the Modern Apprenticeship,
sustainable careers,” he told Chamber where young people get a job, get paid Damien Yeates, Chief Executive, Skills
members and guests at 200 SVS. and get qualified, and the Graduate Development Scotland and Alison McRae,
SDS is leading on skills planning and Apprenticeship, which is a new way to Senior Director, Glasgow Chamber of
development in Scotland, encouraging work, learn, earn and gain a university Commerce
businesses and industry to work with degree – are all working well.
education and training providers. He cited the involvement of the likes
He encouraged Chamber members of Barclays and JP Morgan as employers
to embrace the various apprenticeship who are seeing the benefit of building Glasgow Talks, sponsored by the Adam
programmes and he praised the many their own graduate apprenticeship Smith Business School at the University
Glasgow companies who have already programmes in conjunction with of Glasgow and the Clydesdale Bank, is
signed up to support young people with Scottish universities. This, he said, was Glasgow Chamber of Commerce’s monthly
apprenticeships. He said the world of a superb template for Scotland’s future series of business seminars featuring
work was changing rapidly and that two- ability to ensure good employment for influential guest speakers drawn from
thirds of current primary school children tomorrow’s workforce. the business and political elite.
Glasgow Talks... with Jane Wood, BT
JANE Wood, Director of UK Nations cloud-based storage and secure Stuart Patrick, Chief Executive, Glasgow Chamber
and Regions for BT Group, speaking data storage and technology had a of Commerce and Jane Wood, Director of UK
Nations and Regions, BT Group
at the October Glasgow Talks pivotal role to play in making all of
event at the DoubleTree by Hilton our lives better.
Glasgow Central, told Chamber “At BT we believe in digital
members that more than 95 per equality and want everyone
cent of Scotland was now able to to benefit from the power of
access superfast broadband. In technology,” she said.
addition, 4G mobile coverage was She pointed out that projects,
increasing every year, and the latest such as the Barefoot computing
5G technology was now a reality. programme for teachers across
Scotland, she said, has never the UK – funded and run by BT in
been so well-connected, but partnership with Computing at
this also meant that everyone School (CAS) – were helping bring
must be able to benefit from computing and technology into
this transformation. She said the classroom. This was ensuring
consumers, businesses and the computing was firmly on the
public sector all have access to primary school curriculum.
8 www.glasgowchamberofcommerce.com
Chief Executive
A balancing act
IT
There is plenty for Glasgow to shout about but we want to
ensure our business community continues to be supported
while sustainability messages receive the limelight
IT WAS HEARTENING TO HEAR
numerous folk at the State of the
City Economy Conference in early
January excited about Professor Greg e must balance commerce and
W
economic growth with climate
Clark’s ‘Bragging Book’ for Glasgow,
spawned from a Chamber of
Commerce idea that we all need to
shout about our city’s success stories.
There is, indeed, plenty to shout
change and sustainability”
about in Glasgow in 2020. The big
headlines will be on how the city
prepares for the massive profile chains. The Chamber has a contract international trade missions in
and activity of COP26 when it with Zero Waste Scotland on the Germany, Italy, the United States
arrives in November. It offers an practical delivery of individually and China. While Brexit has now
unrivalled opportunity for the city tailored responses to SMEs, while officially happened, we remain open
to be presented on the world stage. it is also engaging with Zero Waste for new streams of business activity
However, as representatives of Scotland, Scottish Enterprise and in Glasgow. I would recommend and
the business community, we also Glasgow City Council to explore how encourage anyone with a business
want to ensure any commercial both city and industry-wide plans interest in overseas trade to consider
traders who face disruption and can be developed. joining our programme of missions
inconvenience to their livelihoods Glasgow businesses have already in 2020.
are properly recognised and done a great deal to curb their Our award-winning work with
recompensed by the decision to carbon footprints. Indeed, statistics DYW, Developing the Young
bring this global United Nations- show that our firms have cut Workforce, in Glasgow, with career-
sponsored event to the city. emissions by very nearly a half in the building opportunities for young
Achieving net-zero carbon in last decade: no mean achievement. people in Glasgow’s secondary
Scotland by 2045 is a laudable The real areas which require schools, remains a significant part of
target but we shouldn’t assume this attention on their carbon outputs our 2020 agenda. We still have work
will be easy. We must balance the are in transport and in the heating to do in connecting disadvantaged
needs of commerce and economic of our homes. communities into Glasgow’s
growth with climate change and The issue of low-carbon transport is growing economy. While we are
sustainability. To this end, the being dealt with by the Connectivity blowing the positive trumpet for
Chamber is redoubling its efforts Commission, and here we the city and talking about quantum
in working to build the city’s welcome the first steps engineering, precision medicine
Circular Economy. It is towards a Glasgow and space communication, we
exactly the right thing to Metro, while we have need to get this message out into
be doing. While we have some way to go to the schools. Our recent event -
got off to a great start, agree the proposals for Scotland’s Biggest Parents’ Evening
there is more that can tackling the home at the Glasgow Science Centre, was
be done, particularly heating issue. doing precisely that.
in the construction The Chamber There is also the UEFA European
and building supply remains opposed to a Championships during the
ban on private vehicles summer, with six weeks of football
in the city centre and descending on the city. Again, this
any knee-jerk measures shows our prowess as a Capital of
which might harm footfall Sport and a city that turns out to
into our retail and leisure cheer vociferously for all kinds of
outlets. Let’s ensure we have a competitors. That’s something else
proper discussion about the we can happily brag about too.
consequences of well- Have a great year.
meaning initiatives.
We will be
pressing on Stuart Patrick, Chief Executive
with our highly chiefexecutive@glasgow
successful chamberofcommerce.com
www.glasgowchamberofcommerce.com 9
Five Things
Five things you didn't know about...
Glasgow
(And if you did, keep telling people who don’t know about them!)
1. There are 200,000 students in the region Manufacturing Institute for Scotland provides
There are over 200,000 students studying support for manufacturing businesses and
and researching at the universities in the connects all of Scotland’s engineering
Glasgow region. The Universities of Glasgow universities and colleges. The Lightweight
and Strathclyde rank within the UK’s 50 Manufacturing Centre and the University of
leading research universities. Strathclyde’s Advanced Forming Research
Glasgow is the only UK city with two Centre help to drive R&D of manufacturing
universities ranked in the Global Top 300, technologies and support the aerospace
out of over 25,000 world universities. Glasgow and automotive industries. Glasgow makes
Caledonian University and the University more satellites than any other place outside
of West of Scotland are leading national of Silicon Valley.
institutions in Scotland. These universities
have already had success at spinning out 5.Glasgow is a world-leader in finance
firms. Almost a third of Scotland’s university Glasgow is a leading global financial hub
spin-out companies originate in Glasgow’s and has consolidated its status as a global
universities. top 50 financial centre whose reputation
Glasgow School of Art, the oldest art school among professionals is disproportionately
in the UK, ranks in the top eight globally for strong compared to its size. Very few other
art and design. Glasgow’s further education cities of Glasgow’s size anywhere in the world
offering is also competitive and the city has are recognised as financial hubs. The only
a higher number of colleges per resident other secondary/tertiary cities of a similar
compared to large cities such as Manchester size are Calgary (42nd) and Wellington, New
and Birmingham. Zealand (45th). Glasgow now sits alongside
in Renfrewshire, Glasgow City Innovation more established world cities (over 2.5 million
2. A centre for life science jobs District, a hub based around Strathclyde in metropolitan population), or capital cities,
Glasgow is a centre for life and bio-science University’s Technology & Innovation Centre not smaller secondary cities, for its financial
employment. Universities in Scotland (TIC), and GRID (Glasgow Riverside Innovation performance. In the latest edition of the
produce 5,000 first degree life sciences District), which is situated around University of Global Financial Centres Index, Glasgow
graduates per year, which fuels Glasgow’s Glasgow and its links with the South Glasgow is surprisingly ahead of established and
ability to carry out biotechnology R&D and Hospital Campus, the largest hospital campus significantly larger European business hubs
the design and manufacture of advanced in Western Europe. All have the attributes and capitals, including Vienna (51st), Madrid
pharmaceutical devices. needed to bring innovation and jobs to (53rd), Brussels (54th) and Milan (56th).
the city.
3. Glasgow has three Innovation Districts
Glasgow region has three strongly emerging 4. The city is a magnet for start-ups Source: Towards a Business Story for Glasgow;
Innovation Districts: AMIDS (Advanced Around 7,000 new businesses start up The Business of Cities. Greg Clark, Tim Moonen,
Manufacturing Innovation District Scotland) in the city region each year. The National Jake Nunley and Boran Gille, 2018.
10 www.glasgowchamberofcommerce.comAdvertising Feature
SQA courses give
future workforce skills
to counter cyber threats
A
s schools and colleges give candidates the opportunity to sector to help them develop their skillset
embrace the Scottish develop valuable practical skills, backed or make the transition to a new career.
Qualifications Authority’s up with the theory, knowledge and Alistair Wylie concludes: “Once the
portfolio of cyber security wider work-based skills.” new PDAs are available, we’ll have
courses, employers The offering seems to be having an opened up routes into employment
can look to address the sector’s impact. Entries for the HNC in Cyber within the cyber security sector that were
skills challenge. Security are up 50 per cent on 2018-19 only available to university graduates.
Since their launch in 2017, the SQA’s figures, while there are more than 80 “At every stage of the development
National Progression Awards (NPAs) in students across the country studying for process for every qualification across
Cyber Security have introduced school- the HND at colleges including Glasgow the portfolio, we worked with the leading
age pupils to a discipline that underpins Clyde College and City of Glasgow College. voices of the industry in Scotland.
how individuals, businesses and society Joe Harkins, Lecturer at West College “Each qualification, from the National
as a whole communicate. Scotland, who led the development Progression Awards in schools, right
Over the past two years, SQA has of the new HND course, said: “The through to the Professional Development
rolled out its college-level Higher qualification has been designed to equip Awards delivered by employers and
National Certificate (HNC), and now students with not only the technical skills training providers, has been built to
the Higher National Diploma (HND) in required for a job in computing but also make sure the skills, knowledge, and
Cyber Security. These new awards will the general skills that make them work- experiences candidates acquire are
open routes into employment within ready. Topics such as ‘Professionalism credible, relevant, and valuable.”
the cyber security sector which were and Ethics in Cyber Security’ and “We are meeting our responsibilities
traditionally only available to those who ‘Working in Cyber Security’ introduce to provide schools, colleges, employers
had completed a degree in computing. students to the wide range of jobs in and training providers – and thereby
Alistair Wylie, Head of Qualifications computing and the unique challenges candidates at all levels – with
– Technology, Engineering, and that they provide.” opportunities to succeed within this
Construction at SQA, says it is easy to Harkins adds: “The course also exciting and growing sector.”
see why the whole portfolio has struck describes what it is like to work in
a chord with schools, and colleges: “They industry and the desirable attributes Find out more -
are keen to give young people the best needed in those roles, such as working www.sqa.org.uk/cybersecurity
chance to develop and hone valuable under pressure, managing projects,
digital skills, in a sector that will only communicating with others, and
grow in importance.” monitoring and analysing operations.
Wylie continues: “The IT skills gap is These, along with the ‘traditional’ skills
widely known about, but it is perhaps in computing such as programming,
most pressing in cyber security. By networking, and technical support and
collaborating with academics and a common focus on security throughout,
industry specialists, including Glasgow allow students to enter industry with the
Clyde College and the University of qualities sought by employers.”
Glasgow, SQA has developed courses To extend the portfolio even further,
which will appeal to candidates, and and give increased opportunities to
also equip them with the skills needed enter the sector, SQA is also developing
by employers.” a series of Professional Development
Wylie adds: “The HNC and HND are Awards (PDAs) in Cyber Security at
proven routes into employment. By SCQF levels 7, 8, and 9. The PDAs,
offering our Cyber Security qualifications which will be available later this
at these levels, we are widening access year, have been designed for
into the sector. These vocational courses professionals working in the
www.glasgowchamberofcommerce.com 11Partner News
First Glasgow recently rolled out two all-electric buses
New university status
awarded to three Glasgow goes back to the
life-changing NHS
Lanarkshire units future with electric buses
GLASGOW Caledonian University (GCU) FIRST Glasgow recently to help meet Glasgow’s bold on a tour of the city, and
has awarded university status to three rolled out two all-electric target of net zero emissions pupils from St Joseph’s
NHS Lanarkshire clinical departments buses as it became the city’s by 2030. The launch of these Primary School were among
in recognition of life-changing research, first commercial bus operator vehicles means the city has the first to hop on board.
education and service excellence. to introduce state-of-the-art now come full circle back As part of the SP Energy
The partnership between the university fully electric vehicles onto a to fully electric transport on Networks funding deal, First
and NHS Lanarkshire, which sees university commercial bus route since commercial routes for the first Glasgow will also introduce
status presented to the departments of the 1960s, following funding time since the electric trolley 22 electric vehicle charging
podiatry, psychological services and stroke from electricity distributor buses were decommissioned points in its Glasgow
care, is believed to be the first in the UK SP Energy Networks. by the Glasgow Corporation Caledonia Depot, which will
based around wider healthcare collaboration, The new buses are a in May 1967. allow more electric buses
rather than medical education alone. statement of intent for the The new single-decker to be introduced by First
The strategic relationship means NHS city’s transport, as they look buses were revealed on Glasgow into the transport
Lanarkshire has access to world-leading to join the electric revolution George Square before going network in the future.
scientists at GCU’s School of Health and
Life Sciences, which is among the top 20
universities in the UK for health research
in stroke, multiple sclerosis, diabetes, HIV,
sexual health, and drug use and misuse. Bank of Scotland opens state-of-the-art Argyle Street
University status is granted to the three
departments for three years before review. branch following multi-million pound refit
A STATE-OF-THE-ART flagship Bank of Social Bite; and regular events run in
NHS Lanarkshire’s Robert Peat, Head of Scotland branch has opened in Glasgow partnership with companies including
Podiatry Services; Gary Tanner, Director after the bank transformed its existing Google and Microsoft to share expertise
of Psychological Services, and Professor
premises on Argyle Street. on topics such as home-buying and digital
Mark Barber, Consultant Physician in Care
of the Elderly and Lead Clinician for the HNSL Designed to meet the changing skills for children. It also has extended
Stroke MCN; GCU Principal, Professor Pamela needs of high street customers and opening hours, with the branch open
Gillies CBE, and Chair of NHS Lanarkshire, act as a testing ground for the future seven days a week, until 7pm on week
Neena Mahal of banking in Scotland, the new branch nights, providing customers with more
brings together a host of new services, flexibility to visit.
designed to create a very different high
street banking experience for both Bank of Scotland has transformed
its premises in Argyle Street into
personal and business customers.
a state-of-the-art flagship branch
New features and services include a
dedicated business hub with a Business
Connector employed to give local start-up
businesses specialist support, alongside a
professional space in which small business
owners can work and network with other
entrepreneurs; a new home-buying service
to help customers with all aspects of
purchasing a property; quality food and
coffee available in-branch thanks to
a partnership with social enterprise
12 www.glasgowchamberofcommerce.comTrailblazing digital
construction
training initiative
in Scotland
CAREER Colleges Trust has approved
City of Glasgow College to be the first to
offer its trailblazing initiative in Scotland.
Sponsored by building and civil
engineers, Sir Robert McAlpine, it aims to
take construction training to a new level.
Crannog Centre is the latest The pioneering venture will offer skills
location to sign up to receive training to 16-18-year olds, focusing on
fibre broadband thanks to new digital methods of construction
the Digital Scotland Superfast
which are now essential for the industry.
Broadband programme
City of Glasgow College, whose
twin site super campus development
was constructed by McAlpine, will
run the Career College as part of its
Broadband take-up hits 60 per
wide-ranging and high-quality tertiary
education provision.
Career Colleges are employer-led
cent as top tourist centre connects
ventures, equipping people with the
skills needed by businesses in a wide
range of industries including health
care, hospitality and digital as well as
PREHISTORIC Scotland met the 21st century technologies, thanks to the Digital Scotland construction. There are currently more
with the Crannog Centre in Kenmore being Superfast Broadband programme. than 20 operating around the UK.
the latest location to sign up to receive fibre Delivered through two projects – led The Career Colleges Trust is now
broadband thanks to the Digital Scotland by Highlands and Islands Enterprise in its working with Sir Robert McAlpine
Superfast Broadband programme. area and the Scottish Government in the and City of Glasgow College to develop
Across Scotland, of the 943,000 homes rest of Scotland – funding partners include a digital construction curriculum that
and businesses who have received BT Group, the UK Government through meets the future needs of industry.
deployment thanks to the programme, Broadband Delivery UK (BDUK), local This curriculum will run from April
more than 60 per cent have signed up authorities and the EU via the European 2020 as a pilot and the full Career
and are now benefiting. Regional Development Fund. College will open in September 2020.
Situated in the remote countryside and The programme has been delivered on the The successful curriculum will then
welcoming more than 20,000 visitors a ground by engineers from Openreach, with be rolled out to other colleges around
year, the Crannog Centre is one of many their focus during the final months of the the country in 2021.
local businesses and organisations with a programme on building ultrafast full fibre
much-improved digital network, using fibre networks to reach more difficult locations.
Emirates' iconic Airbus A380 Career Colleges Trust has approved
City of Glasgow College to be the
to return to Glasgow in 2020 first to offer the initiative in Scotland
EMIRATES has confirmed through Emirates’ network
that the world’s largest of 158 destinations.
commercial passenger In addition to transporting
aircraft will return to passengers, Emirates’
Glasgow in 2020. SkyCargo on the A380
The double-decker aircraft, will continue to carry First Glasgow will provide free
which has a wingspan key Glaswegian exports matchday travel for Warriors fans’ to
of almost 80 meters and across the world, including and from Scotstoun Stadium
can carry more than 500 Scottish whisky, salmon,
passengers, will return to the Emirates' Airbus A380 will cheese, chocolate and oil
return to Glasgow in 2020
airline’s popular Glasgow- well equipment. The most
Dubai route from March. popular destinations for
Emirates plans to operate be used on the route. Scottish salmon, shellfish
the iconic A380 on a year- Since the introduction of and oysters include China
round basis on the double the Glasgow-Dubai service and Hong Kong, while
daily service, Scotland’s in 2004, more than 4.8 Scottish whisky is most
busiest long-haul route. One million passengers have frequently exported to
of the airline’s Boeing 777 travelled between the two South Africa, Singapore,
aircraft fleet will continue to cities and further afield Sydney and Korea.
www.glasgowchamberofcommerce.com 13Partner News
SP Energy
Networks
drives forward
Glasgow’s
first electric
community
transport
service
COMMUNITY Transport
Glasgow recently unveiled
Glasgow’s first ever all-electric
Stagecoach unveils people-
minibuses, fully funded by SP
Energy Networks to support
vulnerable, disadvantaged and
elderly people across the city to
powered new look buses
access vital appointments and
community activities.
The network operator
is supporting Community
as it marks 40 years of
Transport Glasgow, which works
in partnership with Glasgow City
Council, to use these new buses
as social transport – making
connecting communities
it Scotland’s first community
transport service with an
all-electric fleet. SP Energy
Networks is directly funding
five electric minibuses and
two fully electric people carriers; STAGECOACH, the UK’s largest technology solutions. Stagecoach created a special
replacing aging diesel vehicles bus and coach operator, has Taking on board feedback one-of-a-kind mosaic bus livery,
that put the charity’s vital unveiled a brand new look for from customers, the bus operator featuring the faces of customers,
community work in jeopardy its iconic buses, shaped by the created a new simplified and drivers and communities from
as they had become increasingly needs of the customers it serves clearly colour coded design across the 11 regions of the
unreliable. across the UK. for its various bus services to country served by Stagecoach.
Three new buses were The new bus design is make it easier and instantly Stagecoach is investing more
unveiled at the Glasgow Botanic part of a wider commitment recognisable for passengers to than £13m in one of the biggest
Gardens, when the service’s first from Stagecoach to simplify, identify their required service, orders of new electric buses
users went on a day trip to the modernise and enhance its representing the three different in Europe, as part of a drive
gardens and took afternoon customer experience, whilst types of journey; Azure blue for to provide a more sustainable
tea with Glasgow icon Elaine reaffirming the customer- its ‘Local’ service, Amber yellow transport solution to the people
C. Smith in the beautiful first approach that runs for ‘Longer’, and Ocean green for and communities it serves.
Kibble Palace glasshouse. through everything it does ‘Specialist’ trips. By the end of 2020, it will have
The all-electric community – from its drivers and buses, To celebrate the arrival more electric vehicles than any
vehicles are being funded as to its customer service and of the new look bus design, other major UK bus operator.
part of SP Energy Networks’
£20million Green Economy
Fund, which supports Glasgow’s
mission to become the UK’s first
net zero emissions city by 2030
and the Scottish Government’s
ambitious plans to meet climate Planning approval secured for £100m Glasgow
change targets.
Harbour development
PROPOSALS for the £100m Glasgow Harbour and markets. It is fully expected that the Glasgow
development submitted by Lifestyle Outlets have Harbour Outlet will deliver similar events using the
been approved by Glasgow City Council. When site’s generous public spaces.
complete, the development will bring about the The development will have a 36-month
rejuvenation of the key waterfront site with a build programme and discussions can
vibrant mixture of retail, food and drink, leisure, now take place with
a flagship multiplex cinema and public spaces potential retailers
for events, activities and performances. and leisure
As part of the proposals, a new footbridge will be operators.
created linking the Lifestyle Outlet with the Riverside
Museum, improving wider connectivity for the area.
Lifestyle Outlets, part of Peel L&P, owns and
operates two other successful outlet destinations,
one at Gloucester Quays and another at
MediaCityUK, Manchester.
Both Gloucester and Manchester also deliver
a full and varied calendar of events in their public
spaces, including live fashion shows, food festivals
14 www.glasgowchamberofcommerce.comwww.glasgowchamberofcommerce.com 15
Member News
Malin staff and
contractors are in
the early stages of
site remediation for
the Scottish Marine
Technology Park
Work under way on new Marine
Technology Park on the Clyde
MALIN Group’s innovative project to of Strathclyde, will work closely with with a recent economic impact study
create 1,000 skilled jobs on the Clyde West Dunbartonshire Council and suggesting that it will result in almost
has taken one step closer to becoming SEPA, using pioneering bioremediation 1,000 new jobs for the unemployment
a reality. techniques to responsibly degrade the blackspot. The Park will become
Malin staff and contractors were on oil contamination at the site. a centre of excellence for marine
site recently to begin the early stages of Ecologists are also advising on engineering and complex marine
the site remediation which will enable measures to prevent any harm manufacturing and will include a large
this site to be developed into the only to wildlife before work activities fabrication facility, a deep-water jetty
Marine Technology Park in Europe. commence in earnest. with a 1,100-tonne ship hoist – the
A team of experts, including The Scottish Marine Technology largest of its kind in Europe – as well as
microbiologists from the University Park is to be built in Old Kilpatrick, a range of modern, on-site amenities.
Sir Boyd Tunnock CBE
receives knighthood
from Her Majesty at
Buckingham Palace
SINCE Sir Boyd Tunnock’s knighthood was
first announced in the press, both he and the
company have been deluged with messages of
congratulations.
NIXON has been appointed to work with
The actual Investiture was held at Buckinham Southside Housing Association to survey
Palace in November and the ceremony was more than 3,000 of its properties
watched by Sir Boyd’s wife and family.
Well-known as a big fan of the Royal Family
and the Queen in particular, Sir Boyd clearly
enjoyed the occasion, describing it as “awesome”.
NIXON appointed to work with Southside
This was his third Investiture having previously
been honoured with the MBE then the CBE.
Housing Association
Sir Boyd, who is 86, is still very much at the GLASGOW-based NIXON has been adequately insured.
helm of the family business and has no plans appointed to work with Southside Southside Housing Association is
to retire. He received his honour for services Housing Association to survey more than currently updating its buildings insurance
to business and charity. 3,000 of its properties. policies and, as part of this process, new
Quantity surveyors within the multi- up-to-date reinstatement valuations
disciplinary team have been appointed are being provided by NIXON for its
to provide surveys and reinstatement cost properties. Reinstatement valuations
assessments to some 3,500 properties fully cover the cost to demolish, clear
in the Southside. The properties owned the site, rebuild properties to the
or factored by Southside Housing same specification, as well as covering
Associated (SHA) are being surveyed associated legal and professional fees
by the team to provide up-to-date in the event of a major loss.
valuations, as set out in Royal Institute of The Royal Institute of Chartered
Chartered Surveyors guidelines. Surveyors’ guidelines recommend that
This is the latest in a series of a major review and reassessment be
appointments for NIXON by local housing carried out every three years, or earlier,
associations to ensure its housing stock should significant alterations be made
is properly valued and subsequently to the insured properties.
16 www.glasgowchamberofcommerce.comStar Refrigeration
shines at the
National ACR and
Heat Pump Awards
IT has been a wonderful start to Star
Refrigeration’s 50th anniversary year as
the company celebrated winning three
awards and a high commendation at the
National ACR and Heat Pump Awards.
Star’s installation for Lineage Logistics
was named Refrigeration Project of the
Year at the ceremony following measured
reductions in energy usage equating
to one-third of that of the UK’s Best
Practice guidelines. One of the reasons
Star was able to deliver the Lineage
Logistics project so successfully was its
Azanefreezer 2.0 – which was awarded
Refrigeration Product of the Year.
Celebrating its third win of the evening,
Star was also awarded Chiller Product
of the Year for its pioneering Azanechiller
2.0, which set a new benchmark in chiller
performance, with efficiency figures up
to 146 per cent higher than the European
Roger White, CEO, AG Barr
EcoDesign Directive for low temperature
cooling, up to 100 per cent higher for
comfort cooling chillers, and up to 74 per
cent higher for high temperature chiller
AG Barr to introduce applications.
Star was Highly Commended in its
fourth and final nominated category of
100% renewable
ACR Contractor of the Year, having been
recognised for its significant product
development and breadth of work over
electricity across UK sites
the past year.
AG BARR, manufacturer of leading Newcastle, Sheffield, West Midlands
soft drinks brands including IRN-BRU and Manchester.
and Rubicon, has announced plans Vattenfall will supply AG Barr with
to introduce fossil-free electricity to 22GWh per year from Vattenfall’s
power its operations across the UK wind farms in the UK – the equivalent
following a new deal with Swedish electricity used by 6,000 UK homes
energy group Vattenfall. annually.
The ten-year contract will provide Introducing 100 per cent renewable
100 per cent renewable electricity to electricity across all the UK sites is a Star Refrigeration won three awards and a
AG Barr facilities including factories in big step towards reducing AG Barr’s high commendation at the National ACR
Cumbernauld and Milton Keynes and carbon footprint and delivering and Heat Pump Awards
regional sites across Bolton, Forfar, ambitious sustainable business goals.
50 is the new 40 at Kiltwalk
PHILANTHROPIST Sir Tom Hunter has delighted the founder of Finding Your Feet, a charity
charity leaders after announcing his 40 per cent that supports those affected by amputation.
bonus on all Kiltwalk fundraising is increasing to Seventy-five walkers took part in last year’s
a massive 50 per cent. Glasgow Kiltwalk in support of Corinne and
This means every £1 raised becomes £1.50, with raised more than £13,000 for the charity in the
every penny going to the charities chosen by the process. She will be taking on the challenge
walkers involved. herself in Glasgow later this year.
In 2019, 1,302 charities received £5 million plus Kiltwalk, supported by the Royal Bank of
the Hunter Foundation’s £2 million 40 per cent Scotland and Arnold Clark with the Hunter
top-up; a total of £7 million raised by 25,417 heroes. Foundation, will take place on 26 April in
Sir Tom revealed the increased top-up at a Glasgow, 7 June in Aberdeen, 16 August
special event held in Glasgow to get the 2020 in Dundee and 13 September in Edinburgh.
Corinne Hutton of Finding
Kiltwalk officially under way. Your Feet and Sir Tom
Also inspiring the delegates was Corinne Hutton, Hunter at the launch
a quadruple amputee who was the first Scot to of Kiltwalk 2020 To find out more or to sign up,
ever undergo a double hand transplant and is visit www.thekiltwalk.co.uk
www.glasgowchamberofcommerce.com 17Panel Event
The panel for Glasgow Chamber and Virgin Atlantic’s event
on the regional benefits of the Heathrow expansion
Connecting Scotland
to the world
Glasgow Chamber of Commerce, in partnership with Virgin Atlantic,
invited members to an evening panel discussion on the regional
benefits of the London Heathrow Airport expansion
T
he event’s host, Chamber of in the panel debate. Laura Birrell, founder Hogarth pointed out the fashion industry
Commerce Chief Executive of Sticky Heelz, who sits on the Scottish is the third biggest polluter. From
Stuart Patrick, began by Government’s Trade and Investment Glasgow Airport’s perspective, McClean
recognising that direct flights Board, explained that the cost of flights is explained that one significant issue is
from Glasgow Airport are of a significant barrier to business growth in that vehicles arriving and leaving from
huge importance but that we need more Scotland. A lack of choice on routes and the airport make up 35 per cent of the
of them to keep up with the aspirations timetables saw her travel for three days airport’s emissions – an important issue
of Scottish businesses. Glasgow Airport’s to get to one meeting in Virginia. to be considered.
Head of Communications and Public Mark Hogarth, Creative Director at Connectivity to and from Glasgow
Affairs, Brian McClean, agreed that Harris Tweed Hebrides, pointed out Airport itself was also raised by guests
regular flights between Scotland’s that getting to Glasgow from the Outer in the audience. As the panel discussed
airports and Heathrow are vital for Hebrides is already difficult and that the benefits a second flag carrier at an
improving Scotland’s domestic and onward connections to the rest of expanded Heathrow Airport would bring
international connectivity, particularly the world need to be up to standard. to Scotland, several representatives of
those Scottish businesses wanting to Increased connectivity is hugely local businesses turned the conversation
reach global markets. important, but it works both ways; towards the practicalities of new
Nathan Stower, External Affairs despite exporting all over the world, international business destinations
Director at Virgin Atlantic, shared his Harris Tweed has identified Edinburgh connecting via Heathrow to Glasgow only
thoughts on how more competition on as its biggest market thanks to inbound to struggle to get the right transport into
a third runway at an expanded Heathrow tourists picking up merchandise. the city centre. A number of solutions
Airport could benefit Scotland. Virgin While the panel broadly agreed on were debated and it’s clear that this will
Atlantic recently launched its campaign the importance of improving Scotland’s be a priority for the business community
to become Britain’s second national connectivity, they were also challenged in the coming months, especially for the
flag carrier to increase choice and on a number of issues. The Scotsman’s arrival of delegates in Glasgow for COP26
competition for passengers, while also Transport Correspondent Alistair Dalton in November.
reducing the cost of flying for millions questioned whether we are paying What was clear from this debate is
of passengers looking to connect with enough for flights given their significant the pivotal role that increasing Scottish
the rest of Europe and the world. environmental impact. Environmental connectivity around the globe holds in
Some of those Scottish businesses issues are something that impacts on the Glasgow business community which
with sky-rocketing aspirations joined all businesses in one way or another and is always looking for new opportunities.
18 www.glasgowchamberofcommerce.comDYW Glasgow
Apprenticeship Challenge winners Lindsey Burke, Anna
McGowan, Lauren Graham and Eve Cunningham with
Stuart Patrick, Chief Executive, Glasgow Chamber of Commerce
Apprenticeship Challenge
A
project that provides fantastic for us to have their experience, apprenticeships across a range
work experience tailored knowledge and willingness to get of diverse projects.
to the specific needs involved, it has added a new dynamic “It is another great example of how
of adults with complex to the work that we do here and has apprenticeships can enrich Glasgow’s
learning disabilities has given Craig a brilliant opportunity to workforce, and are beneficial to
been named as the winner of the 2019 gain work experience working alongside employers, communities and young
Glasgow Apprenticeship Challenge, an people he is comfortable with.” people alike.”
initiative from Developing the Young SQA Modern Apprentice Lauren The Apprenticeship Challenge
Workforce Glasgow. Graham said: “Working with Craig has highlights the many pathways young
The winning team, made up of given me an amazing opportunity to people have into a career, from Modern
Scottish Qualifications Authority (SQA) build my own confidence. I know now Apprenticeships to Foundation and
Modern Apprentices Lindsey Burke, that I can approach new situations Graduate Apprenticeships.
Anna McGowan, Lauren Graham and without worrying about them. It’s Foundation Apprenticeships provide
Eve Cunningham, fought off tough definitely going to help me with the an excellent opportunity for younger
competition from teams from Morgan remainder of my apprenticeship.” pupils to gain industry recognised
Stanley and ENGIE to win the prize for Sarah Anne Rooney, Employee qualifications and experience with an
their voluntary project named ‘Work Development Programme Manager at employer while they study, helping them
Experience for All’. SQA said: “Our Modern Apprentices have gain first-hand insights.
The competition challenged teams of embraced this challenge with maturity, Universities are also seeing the
apprentices from across the city to plan, and a compassion that has really made advantage of implementing graduate
coordinate and execute projects using us proud, and I am delighted that they apprenticeships into their offering,
the skills they have developed through have been named as the winners of 2019 giving young people the chance to work,
their apprenticeships. Glasgow Apprenticeship Challenge.” and build skills and knowledge whilst
The SQA team partnered with Through completing a Modern achieving their degree.
Cherry Road Learning Centre, which Apprenticeship, young people can
provides a day service for adults with earn and build their business network If you would like to find out more about
complex, profound or multiple learning whilst they learn. Projects such as the the apprenticeship family, get in touch
disabilities, and offers a range of Apprenticeship Challenge demonstrate with the DYW Glasgow team, E: dyw@
activities, experiences and opportunities. the quality of apprentices employed glasgowchamberofcommerce.com
The team built a close working in Glasgow, along with the high level
relationship with service user of training offered by businesses and
Craig Pentland, who was offered organisations in the city.
the opportunity to complete work Alison McRae, Senior Director
experience at SQA’s office within a range at Glasgow Chamber of Commerce,
of teams including HR and facilities. which hosts DYW Glasgow, said: “Huge
The apprentices visited the centre congratulations to the apprentices from
during a five-week period, completing SQA, who have demonstrated their
activities, eating meals and spending skills with this fantastic project which
social time with Craig, allowing him has helped strengthen links between
to build his confidence and skills before the organisation and local community
completing his work experience for one groups. All the apprentices who have
day per week over a further five weeks. taken part in this year’s challenge have
John Connell, Team Leader at Cherry demonstrated and utilised the skills
Road Learning Centre, said: “It has been they have developed through their
www.glasgowchamberofcommerce.com 19You can also read
