Community News - Issue 10 May 2020 | Sunshine Coast ...
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Community News - Issue Ten
Community News
Photo: Food care packages kindly donated by the Chinese Association. May 2020
The community spirit shines during
COVID-19
Sunshine Coast Hospital and Health Service (SCHHS) workers have been
humbled by the generosity and community spirit of local businesses and
individuals who have been supporting health workers during the COVID-19
pandemic.
Almost every day across the health service donations, care packages
and kind words have been received from the local community, which has
helped to keep morale high during this unprecedented time and reinforced
in staff why they do the job they do.
Our foundation, Wishlist, has been kept busy receiving calls and donations
from businesses wanting to show their appreciation for health staff.
Following are just some of the generous donations the health service has
received in the past few weeks.
Staff working on the front-line were treated with coffee vouchers from
Wishlist partner Sunshine Toyota.
Intensive Care Unit (ICU) and Pharmacy staff enjoyed delicious restaurant
meals from Vista at Headland Golf Club. Health workers were thrilled to
receive food care packs from the Brisbane and Sunshine Coast Chinese
Associations.
Muffins were donated to Sunshine Coast University Hopsital (SCUH) from
Shez’s Kitchen and were a collaboration with Deliciously Clean Eats and
Kunara Organic Marketplace. Superior Food Services made a delivery of
thousands of ice creams, which was a great boost to morale!
KFC Wurtulla provided another very popular donation, delivering 200 packs
to SCUH, which made their way to the ENT (Ear, Nose and Throat) team,
Infectious Diseases, Pharmacy, Clinical Services Unit and more. Cont. p3
Community News - Issue Ten Sunshine Coast Health
Message from the health service
Consumer and community engagement is something we take seriously at Sunshine Coast Hospital and Health Service. Simply put,
when done well it leads to better care. In 2020 we committed to co-designing a new approach to partnering with our consumer and
community representatives.
At the end of February, our Health Service Chief Executive, Naomi Dwyer joined a group of staff, including representatives from our
Board and executive team along with our consumer and community representatives to plan how we can build o the great work to
date, and take it to the next level. We agreed to four key priorities—Partnership, Respect and dignity, Improvement and Inclusivity.
We also decided to expand our network of consumer representatives.
As the impact of COVID-19 took effect on our daily routines in mid-March we transitioned the development of the framework to
online working environments. Using collaborative document editing tools and video-conferencing, the committee has advanced
some great ideas for including consumer voice in our strategic decision-making and new ways to make the most of our partnership
opportunities. The steering group are now looking at how we can recruit more representatives and recognise their wonderful
contribution. With continued progress we’ll launch our framework for feedback from the wider community in June.
You may have noticed we’ve been profiling our health heroes on social media recently. I am so grateful to be leading such a
wonderful team of professionals who truly take pride in caring for our community. Here’s some snippets of our heroes, we also
profile more of the team on page six.
Following the National Cabinet decision on 21 April to lift some of the restrictions on suspension of non-urgent care, we are planning
to gradually increase the number of elective surgeries being performed.
Patients are being contacted by our services to lock in new dates for their scheduled procedures.
Breast screening services are also being brought back online across Queensland. We are not back to business as usual, but we will
carefully bring screening back online in an effort to get as close as we can to previous capacity over the coming months, if it remains
safe to do so.
We will carefully monitor the impact of this ramping up of services over the next few weeks, and carefully monitor the impact of this
increase in non-urgent work to determine if, and what, other non-urgent procedures can recommence more broadly.
Page 2 Exceptional people. Exceptional healthcare.
Community News - Issue Ten Sunshine Coast Health
Cont. from cover.
A big shout out to our good friend, Richard, from The Coffee Crew
Sunshine Coast who handed out free coffees to staff at Nambour
General Hospital.
The generous team at Mama’s and Papa’s Pizza delivered
tasty pizzas to the Gympie Hospital team, who loved it! Maleny
Soldiers Memorial Hospital staff were delighted to receive a
thank you poster from Maleny State School in appreciation of the
work health care workers are doing at this time.
The Sunshine Coast and Gympie’s ’s generosity and community spirit has
Staff working during the Easter period didn’t miss out, with shone brightly.
Bakers Delight Birtinya donating 7500 individually wrapped
hot cross buns. Local store owners Aran and Bec said: “We SCHHS has recently expanded its testing for anyone who has
want to deliver a hot cross bun to every health care worker from symptoms consistent with COVID-19. At the peak of testing,
Caloundra to Gympie, we need to bake for every person!”. SCHHS fever clinics were treating 400 people a day, this has now
dropped to an average of around 77 presentations.
The hard work of many staff across the health service: contact
tracing staff, staff testing patients and providing results, All of the latest information can be accessed on the SCHHS
checking on patients in quarantine, staff treating patients COVID-19 site.
in Fever or Virtual Clinics and looking after inpatients, staff
A big thanks to our community for your continued support.
monitoring our PPE use and supply, and a myriad of other
important roles, have kept our community safe and resulted in
low community transmission of COVID-19.
Domestic and Family Violence Prevention Month
Each May, Queensland marks Domestic and Family Violence
Prevention Month (DFVP Month) to raise community awareness
and send a clear message that domestic and family violence
will not be tolerated.
In 2020, Queenslanders will stand up and say: Not now, not
ever. Together.
Together, adding their voice to the chorus calling for an end to
violence in the home. We all have a role to play in changing the
culture, attitudes and systems that underpin violence in our Queensland says:
community. Not now, not ever. Together
The Queensland Government funds a number of helplines to
DOMESTIC AND FAMILY VIOLENCE
provide immediate support to people experiencing domestic PREVENTION MONTH 2020
and family violence.
This Domestic and Family Violence Prevention Month,
Staff at these services are trained and experienced at working together let’s make a difference and do something to
through the often complex issues associated with domestic end domestic and family violence in our community.
and family violence and can connect individuals with the Find out how you can get involved at
www.qld.gov.au/notnownotevertogether
right range of supports including counselling, legal and court
support, and crisis accommodation.
Visit www.qld.gov.au/notnownowevertogether for more #DVPreventionMonth
#endDV
information. #notnownotevertogether
0790_APRIL2020
Exceptional people. Exceptional healthcare. Page 3
Community News - Issue Eight Sunshine Coast Health
Healthy changes are coming!
From 1 July 2020 we will be making more healthy foods
available in all of our facilities; Sunshine Coast University
Hospital, Gympie Hospital, Nambour General Hospital,
Caloundra Health Service and Maleny Soldiers Memorial
Hospital.
These changes will extend to our staff as well, catering and
fundraising will also undergo some healthy changes.
The changes are part of the state-wide directive for healthier
foods and drinks.
It means more healthy foods will be available, making
healthy choices easier and keeping Queenslanders healthy.
For more information head to https://www.health.qld.gov.
au/public-health/topics/healthy-lifestyles/workplaces/
choice
Nurse becomes Nurse Practitioner
Congratulations to Sunshine Coast Univeristy Hospital’s (SCUH’s) “We also provide direct expert care to patients, initiate
newest Nurse Practitioner Kerrie Hall, who has recently been interventional therapies and interpret pathology, which includes
appointed as Nurse Practitioner (NP) Cardiology, after completing the authority to prescribe medications and referrals,” Kerrie said.
her Masters of Nurse Practitioner.
Kerrie hopes to be able to use her new role to provide an
A Nurse Practitioner (NP) is a Registered Nurse with the experience exceptional level of service to the community.
and expertise to diagnose and treat people of all ages with a
“Tracey and the team have built a proficient and professional
variety of acute or chronic health conditions. NP’s have completed
service for the Cardiology cohort, I’d like to build on this and
master’s degree level and are the most senior clinical nurses in our continue to provide timely access to healthcare for our community.
health care system. The title ‘Nurse Practitioner’ can only be used
by a person who has been endorsed by the Nursing and Midwifery Kerrie said: “I’d also like to increase the awareness of the NP role
Board of Australia. in our health service and encourage other nursing colleagues to
consider undertaking NP studies.”
“It’s been an interesting process, after my application was
endorsed, I was very fortunate that a NP Cardiology position was
available here at SCUH. The recruitment process was daunting but
rewarding, I started the role on 23 March this year,” Kerrie said.
Kerrie said she was motivated to become a NP after identifying
the role provided an additional level of service to patients in
Cardiology; the unit she was working in.
“I was inspired by the knowledge and diversity provided by
colleague Tracey Nunan, NP Cardiology. I was also encouraged by
other staff to consider the prospect of completing my NP studies,”
Kerrie said.
“In my new role as NP Cardiology, I’m fortunate to work with an
amazing and talented team in Cardiac Rehabilitation and Heart
Failure Services. The NP is accountable for clinical practice,
professional advice, expert assessment skills and advice to achieve
integrated nursing care.
Our newest Cardiology Nurse Practitioner Kerrie Hall.
Page 4 Exceptional people. Exceptional healthcare.
Community News - Issue Ten Sunshine Coast Health
Public Health In Action: A positive result to be proud of
Some of the tracing team at Birtinya.
Block 2A level 1—CSU.
Block 2A Level 1—Renal.
Over the past seven weeks, in response to COVID-19, 90 staff BreastScreen, Community Hospital Interface Program, Mental
from various areas across the health service came together to Health and Addictions Service, Nurse Navigators, Oral Health, Pre-
support Contact Tracing activities within the Sunshine Coast Anaesthetic Evaluation Unit and Safety Quality Innovation Unit.
Public Health Unit (PHU).
“It is a wonderful example of how interprofessional practice
Historically, the PHU contact tracing activities have been carried can really make a difference in controlling the spread of a
out by a small but dedicated team comprised of Public Health communicable disease, by management of contacts/cases and
Physicians, Public Health Nurses, Environmental Health Officers, their families for the best outcomes,” they said.
an Epidemiologist, a Data Officer and Administrative staff. A
different approach was required to rapidly increase staffing “The result is that we have not had a new local case notified, since
in response to both the volume and rapid increase in contact 13 April. However, our response to COVID-19 will be ongoing for
tracing, once COVID-19 hit our shores. many months yet, and everyone still needs to continue social
distancing and using the appropriate personal hygiene measures
Staff from varied professional backgrounds: nurse practitioners,
within the community (and workplace as per current guidelines),”
nurse navigators, community health nurses, pre-anaesthetic
Block 6 Level 2—MHU2. Rosie and
Recycling Virginia said.
material.
nurses, educators, allied health professionals, oral health
technicians, project and administration staff, were prepared to Sally Kriel, Coordinator Contact Tracing Team, said being part of a
take the challenge. With training they hit the ground running. crisis response to a pandemic is a health career highlight.
Nicole White, A/Director of Nursing, CISAS was instrumental in
making this happen. “The networking, increased understanding of roles and new
collegial relationships that have evolved from working together
The team worked seven-days a week managing 90 cases with 520 within a crisis, will have a long-lasting effect across the HHS, and
identified close contacts. More than 2900 contact tracing calls our ability to work across services will be much improved, as a
were made. result.
Drs Rosie Muller and Virginia McLaughlin, Clinical Co-Directors of “Many CTOs have commented how they have a much better idea
Public Health, said this was a great example of interprofessional
of other professions and disciplines and what they contribute to
practice, education and teamwork that occurred very quickly and
health care,” Sally said.
effectively.
“We are extremely grateful of other services supporting
deployment of their staff to support the Public Health response
and would like to acknowledge all of the hard work that has been
delivered within the PHU by staff from areas including: Aged Care
Assessment Team, Allied Health, Acute and Restorative Care,
Exceptional people. Exceptional healthcare. Page 5
Community News - Issue Ten Sunshine Coast Health
Minor Injury and Illness Clinic
Health Heroes
These lovely faces are the administration #healthheroes at our
Minor Injury and Illness Clinic (MIIC) at Caloundra Health Service.
Administration staff usually alert nursing staff of patients
requiring assessment at the clinic, and provide bedside
communication with patients and relatives to ensure patient
information is current. They also perform general admin duties.
The COVID-19 pandemic has significantly changed they way they
work.
Staff say: “The biggest change for us is that we no longer see
Dr Shaun
patients face to face. All communication andHosein, Health
gathering Hero.
of patient
data is now conducted over the phone to keep everyone safe.”
Patients attending the MIIC are now triaged in their cars by a
nurse, and a runner (normally one of the fabulous security staff),
then the information is delivered to the administration staff.
“Working with a great team who can still smile even when cars are
backed out of the driveway, is what keeps us going, knowing we
are really doing our part for the community—and of course treats
and chocolate!”
The Caloundra Health Service MIIC staff thank you for social
distancing and making a difference!
Thank you team MIIC, for everything you do!
Nambour General Hospital Fever Clinic
Health Hero
Say hello to Dr Shaun Hosein, another one of our #HealthHeroes.
Shaun has recently been on the coal face of the pandemic at the
Nambour General Hospital Fever Clinic. As the pandemic evolved
quickly, the team redeployed to set-up the Fever Clinic had to hit
the ground running.
Shaun said: “It would not have come together so successfully if
it wasn’t for the high level of inter-professional collaboration, no
one role was more important than the other, everyone just got
together and got it done. For instance, our Operational Services
team, who ensured quick turn around on cleaning clinical areas,
is as critical as the doctors to our delivery.”
This extraordinary level of teamwork, with the common goal of
taking care of our community on the Coast, ensured the quick
success of the clinic.
“Being part of the Fever Clinic team has been one of the coolest
experiences of my life” …and he has done some pretty cool
things throughout his career, most recently a stint off northern
Queensland on Palm Island.
Thanks Shaun and the Fever Clinic team for the long days and
nights to help us #StaySafe. Dr Shaun Hosein, Health Hero.
Page 6 Exceptional people. Exceptional healthcare.
Community News - Issue Ten Sunshine Coast Health
Residential Aged Care Facility Acute Support Service
The SCHHS is participating in initiatives nominated as The RaSS mobile emergency team includes a specialist
priorities by the Health Minister’s Healthy ageing: A strategy Emergency Senior Medical Officer, a specialist Emergency
for older Queenslanders to improve care of older persons in Nurse Practitioner or a Geriatrician. This means the resident
recognition of the growing demand for services to support can receive care in familiar surrounds.
this vulnerable cohort.
For residents that do need to present to the Emergency
One of the initiatives recently implemented is the Residential Department or require admission to hospital, the RaSS team
Aged Care Facilities Acute Care Support Services – RaSS - an provide on-going specialist consultative support, assistance
acute care support service designed to improve the quality with safe and timely discharge and act as a single point of
of care for permanent residents of aged care facilities within contact for the RACF and GP.
the SCHHS.
In summary, RaSS provides support to the GP and RACF
RaSS is a partnership between general practitioners (GPs), to enable the resident to receive the care they need in
residential aged care facilities (RACFs), hospital and health their usual place of residence. When this is not clinically
services and community service providers to ensure right appropriate or in-line with the patient’s wishes, RaSS can
care is received at the right place at the right time. assist in a more streamlined admission and on discharge,
help facilitate a timely, safe return to the aged care facility.
RaSS provides a single point of contact for RACF staff and
GPs with residents who have acute health care needs, where
these exceed the capability of the GP and RACF to manage
independently.
The service aims to support the best care for residents of
aged care facilities, in the most appropriate location linking
residents of aged care facilities with acute health care
needs, to the most appropriate service.
If a resident becomes unwell, the GP or nursing staff at the
RACF can contact RaSS for clinical advice via telephone, with
experienced clinical nurse consultants, who have emergency
assessment skills and are supported by specialist doctors.
RaSS can provide alternate care pathways for acutely unwell
residents, that are in line with the resident’s wishes and
goals of care, by enabling delivery of acute care in the RACF
environment (where clinically appropriate).
RaSS CNC Caroline Gibb (left) with RaSS CN Leonie Wydra RaSS Geriatrician Joyita Bhattacharya (left), RaSS Geriatrican Ruth Devin
(right). (middle), RaSS Nurse Practitioner Rodney McGregor (right).
Exceptional people. Exceptional healthcare. Page 7
Community News - Issue Ten Sunshine Coast Health
Yarning Circle
Protect your mob. Be wise and immunise
As part of our response to support our higher-risk members of our
community, we are offering flu vaccinations to our Aboriginal and
Torres Strait Islander community.
The flu vaccine is free for all Aboriginal and Torres Strait Islander
people aged six months and over.
Please talk to your Aboriginal Health Practitioner or Worker, GP, or
nurse about getting vaccinated.
Appointments can be made at one of our many clinics through April
and May by calling the health service on 5479 9608 / 5479 9852.
If you require further information, please visit www.health.gov.au/
immunisation.
COVID-19 video
Queensland Health has created a great video with Dr Noel
Hayman, Clinical Director Southern Queensland Centre of
Excellence, Metro South Hospital and Health Service about
staying safe during the pandemic. Protect your mob.
Watch this video about how to keep safe during COVID-19.
You can view the SCHHS simple steps to protect yourself from
Coronavirus here.
COVID-19 video with Dr Noel Hayman.
Kidney Health - Two minutes to avoid a silent killer
Kidney related disease kills more Australians each year than People living outside major cities in Australia, or who are socio-
breast cancer, prostate cancer and road accidents combined, economically disadvantaged, experience poorer outcomes from
yet awareness of this silent killer remains low. kidney disease. We need to achieve equitable access to quality
care for people regardless of their circumstances. One step has
During Kidney Health Week, Renal Nurse Unit Manager Mat been increases in kidney specialists working in regional and
Sullivan (front right, with some of his colleagues and a patient) rural areas.
is urging everyone to see if they are at increased risk of
developing chronic kidney disease. If you are not sure if you’re in a high-risk group you can take
Kidney Health Australia’s online Kidney Risk Test, it takes a cou-
“Early diagnosis and the correct management can often prevent ple of minutes and could save your life. To take the test to find
out if you are at an increased risk of developing chronic kidney
kidney damage from becoming worse and reduce the risk of
disease, and for more information on kidney health, visit www.
kidney failure. Sometimes the progress of the disease can be
kidney.org.au.
slowed by diet changes and medication,” Mat said.
“Chronic kidney disease often has very few symptoms, or For more information visit Kidney Health Australia.
non-specific symptoms, such as tiredness, loss of appetite,
nausea and generally feeling unwell. Many people can lose up
to 90 per cent of their kidneys’ function before experiencing
any symptoms, this is why it is often referred to as the silent
killer.”
Australians at risk of developing chronic kidney disease include
those who have diabetes, high blood pressure, established
heart problems such as heart failure or heart attack, have had
a previous stroke, a family history of kidney failure, are obese
with a body mass index (BMI) of 30 or higher, smoke, have a
history of acute kidney injury, are 60+ years or are of Aboriginal
and Torres Strait Islander origin.
The Nambour Renal Team, caring for kidney patients.
Page 8 Exceptional people. Exceptional healthcare.
Community News - Issue Ten Sunshine Coast Health
Preventative Health
Sue said: “I am blessed that I feel well and healthy and I can
Getting your support in order still make good decisions. The hardest thing about my
diagnosis has been to accept that I have type 2 diabetes,
manage it the best I can and just move on.
People with Type 2 Diabetes are encouraged to be proactive
and ensure they have plenty of support from friends, family
“I found the workshop so beneficial to moving towards this
and the broader community to achieve positive results with
acceptance. Learning I had so much power to manage my own
managing the condition.
condition and being reassured I was doing what I needed to do,
gave me confidence.
Local resident Sue Hanna was diagnosed with diabetes in 2017.
Sue believes being proactive and finding the right support can
“I will be attending it again for a refresh to check I am doing
be very important in self-management of her type 2 diabetes.
everything possible and pick-up more useful tips on healthy
eating. It is important to be proactive and aware of the
Sue said: “Knowing my type 2 diabetes can be largely managed
complications from type 2 diabetes to make sure you live your
through maintaining a healthy weight, ensuring a nutritious
most healthy life,” Sue said.
diet and engaging in regular physical activity makes me feel
relieved. Surrounding myself with the right support to achieve
During the COVID-19 restrictions the workshop will be available
all this is so important.”
as an online resource. For further information Email SC-T2D-
Education@health.qld.gov.au
“I’m very lucky to have a great GP and dietitian. The key for me
to stay motivated and on track with my diabetes management is
You can also secure a copy of a comphrensive Diabetes
surrounding myself with friends, activities and keeping socially
Directory for free. To obtain your copy Ph: (07) 5202 9771 or
busy. Also seeking ways to educate myself.”
Email: SC-T2D-Education@health.qld.gov.au
When Sue was first diagnosed with diabetes, she attended the
local Sunshine Coast Hospital and Health Service (SCHHS) ‘Type
2 Diabetes & Me’ workshop.
The free, group education workshop provides information
on type 2 diabetes self-management, prevention awareness,
healthy lifestyle behaviours and further links to community
support.
Clinic 87 health checks
Did you know our health service has a team of staff who
provide patient care for sexual health?
The SCHHS Sexual Health and HIV Services (Clinic 87)
specialises in sexual health, contraceptive options and HIV
management for the Sunshine Coast and surrounding areas.
The service is staffed by experienced, non-judgmental
clinicians, able to support your needs. Referrals are welcome
from your health provider, but not necessary to visit the clinic.
Services provided include:
• Testing and treatment for sexually transmitted infections
(STIs) and related conditions
• Sexual health information, education and screening
programs
• Cervical Screening Tests (we have female clinicians)
• HIV rapid testing (results in 20 minutes) for at risk groups
• Emergency contraception and contraceptive services
including Mirena and Implanon insertions
• Ano-genital symptoms/dermatology
Director of Sexual Health and HIV Services (Clinic 87), Dr Kuong
• Sexual dysfunction
Taing said if you’re sexually active, it’s important you visit a
• Screening and certificates for sex industry workers doctor regularly to have sexual health checks as many STIs can
• Screening and referral for sexual assault easily be treated before complications occur.
• A.D.A.M - Androgen Deficiency in Ageing Males
• Transgender care
To make an appointment call 5470 5244. Clinic 87 is located
• Hepatitis A, B and Gardasil vaccination for at risk groups at Nambour General Hospital. The service also operates
• HIV specialist medical care outreach clinics in Caloundra, Noosa and Gympie.
• HIV PEP and PrEP
• Free condoms and lube to clients. View the Clinic 87 website.
Exceptional people. Exceptional healthcare. Page 9
Community News - Issue Ten Sunshine Coast Health
Nambour General Hospital wellness garden
Wishlist commenced Stage II of the Wellness Garden this month,
created for the benefit of both staff and patients.
Fruit trees have been donated by Bunnings Maroochydore.
$30,000 was directed by Wishlist to the first stage of the SCHHS
Wellness Garden.
It is located behind Block 3 at Nambour General Hospital with
plans to expand the space by creating a $12,000 Sensory
Garden, currently underway.
The space will be a haven for the hospital to enjoy.
Facility Manager Graham Wilkinson lending a hand to
create the outdoor space.
Wishlist Coffee House opens at Nambour General Hospital
It’s the dawn of a new era! After 34 years of serving visitors and
patients and raising millions for the needs of NGH the Nambour
Hospital Auxiliary closed the doors of the NGH Kiosk last month.
Seizing an opportunity to offer the same exceptional coffee and
a range of tasty food options provided at Wishlist Coffee House
Gympie, Wishlist opened Wishlist Coffee House Nambour.
Along with the same daily lunch specials, sandwiches and sweet
treats we offer barista-made coffee and a limited-time-only range
of restaurant prepared meals. This offers NGH visitors and staff an
array of specially prepared meals from Wildflower Restaurant at
Mercure Lake Kawana, Deliciously Clean Eats and Vista Headland
Park. The initiative also allows Wishlist and NGH staff to support the
local food and beverage industry through this tough time for many
local businesses.
Drop by and say hi.
Wishlist House opening to guests
Along with our generous partner Ausmar Homes, our team have
been busy making the finishing touches to Wishlist House on
Affinity Place in Birtinya.
This six-bedroom home (opened at the end of April) was
made possible by more than 80 generous local businesses
contributing their time, money and skills. We are so excited
welcome our first guests and ensure countless families will be
able to call Wishlist House ‘home’ during the most challenging
time of their lives.
Guest number restrictions will be in place due to COVID-19,
however we encourage you to please tell your patients and
their carers that Wishlist House is within walking distance to
SCUH and is operating by your local hospital foundation. We
need your support in passing this message along.
All bookings are made through Reed House, phone (07) 5441 One of our generous partners outside Wishlist House.
1049.
Page 10 Exceptional people. Exceptional healthcare.Community News - Issue Ten Sunshine Coast Health
Patient compliments
Gympie Hospital SCUH Pathology
I would like to say as a patient at Gympie Hospital, that I want to compliment and thank SCUH for the excellent
all the staff and the teams, and of course Dr Brian, have service I received at your hospital yesterday afternoon.
been very helpful with my legs to get them much better
From the moment I spoke to reception until the moment
than they were. Thank you everyone, keep up the good
I left the premises I was impressed by the friendly
work here.
efficient attitude of the staff. I was having some
There are two great people which I would like to diagnostic bloods done on referral. The pathology staff
mention. Lian and Colin. They did a great job on my (one young woman called Lorraine and another who
legs, I state that Colin has taken his time and patience I think was called Julieanne) were so professional yet
to spend nearly 2-3 hrs cleaning and dressing my legs. warm and caring and solved problems for me that meant
Colin has been a great nurse, he gives a lot of respect so much.
and makes me feel relaxed and reassured. Colin puts a
Your hospital obviously has a wonderful ‘culture’ and it
lot of heart into his work. Again I would like to say all
shows….actually it glows!
the staff have been good to me.
I was fortunate enough to be encompassed by it
NGH Transition Care Programme yesterday. I wanted you to know that driving away from
an appointment feeling uplifted and supported is a pearl
I would like to take this opportunity to thank the beyond price at this at this juncture in my life.
Transition Care Programme and the wonderful people
who took such good care of me after my stroke. I would Even as I walked back to my car the pathology
like to mention:
diagnostics receptionist was leaving at the same time
Case Manager Janine who was so helpful at all times — a and she called out goodbye and them pointed me in the
lovely lady! right direction to where I was parked.
Occupational Therapist Jesolyn made our sessions
enjoyable. Good on you Sunshine Coast University Hospital.
Sally the Nurse — also very efficient and kind.
Caloundra Health Service
John the Physiotherapist: cannot write too highly of him.
Got me to exercise and enjoy it at my age!! Best of all — Excellent, service, care and the best receptionist. Thanks
gave me back my confidence. Thanks so much! Dr Katia and Nurse.
Maleny Soldiers Memorial Hospital
Having had a lot of dealings with medical professionals
in Brisbane over the past few years has not left me
with confidence, however my brief stay at Maleny
has gone a long way to improving that opinion. In my
interactions with all the staff members I found them all
to be pleasant, courteous and helpful. In addition the
broader information given to me, specialists trained in
that area left me with a much better understanding of
my condition and how to deal with it. Something, which
I am sure anyone involved in the health care industry,
would appreciate is of great importance to someone with
a chronic disease.
Exceptional people. Exceptional healthcare. Page 11Community News - Issue Ten Sunshine Coast Health Are you following us on social media? facebook.com/ twitter.com/ Sunshine Coast Hospital SunshineCoastHHS @SCHealthnews and Health Service What’s coming up in May-June? Jump online to see more information on these events May 1-31 Domestic and Family Violence Prevention Month 3-9 National Heart Week 5 World Hand Hygiene Day & World Asthma Day 8 World Ovarian Cancer Day 8 World Red Cross Day 15 International Day of Families 17 World Hypertension Day 18-24 National Volunteer Week 24 World Schizophrenia Awareness Day 28 Australia’s Biggest Morning Tea 29 Wear White at Work Day 30 World MS day June 1 - 30 Bowel Cancer Awareness Month 3 Mabo Day 6 Queensland Day This newsltter contains s information about what’s happening across our health service, including health awareness, community engagement, patient stories and details of upcoming events. http://creativecommons.org/licenses/by/2.5/au/ © State of Queensland (Sunshine Coast Hospital and Health Service) 2020 Produced by Communications and Corporate Affairs web: health.qld.gov.au/sunshinecoast phone: 5202 0085 Email: SC-Communications@health.qld.gov.au to subscribe or unsubscribe. Page 12 Exceptional people. Exceptional healthcare.
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