Community Wildfire Safety Program - REGIONAL WEBINAR LASSEN, PLUMAS, SIERRA AND TEHAMA COUNTIES May 13, 2021
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Community Wildfire Safety Program REGIONAL WEBINAR LASSEN, PLUMAS, SIERRA AND TEHAMA COUNTIES May 13, 2021
Introductions
Senior Manager, PSPS Customer
Vanessa Bryan
Engagement and Strategy
Dan Blair Local Government Relations
Nick Matheson Vegetation Program Manager
David Hawks Public Safety Specialist
Senior Manager, Humboldt
Carl Schoenhofer
and North Valley Divisions
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 2
Topics for Today
Community Wildfire Safety Program
Local Work in Your Community
Public Safety Power Shutoff Overview
Customer Resources and Support
Q&A
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 3
Community Wildfire Safety Program
Wildfire Risks Across PG&E’s Service Area
The California Public Utilities Commission (CPUC) has a map that designates areas that are most at risk for
wildfire. This map helps us to plan and prioritize wildfire prevention efforts.
LASSEN PLUMAS SIERRA TEHAMA
LASSEN Total Customers
985 10,793 1,096 32,207
Served
TEHAMA Customers in HFTD 560 4,351 994 7,282
Total Distribution
109 357 100 1,729
PLUMAS Line Miles
Distribution Line
57 252 82 681
Miles in HFTD
SIERRA Total Transmission
43 173 12 408
Line Miles
High Fire-Threat Areas
Tier 2 - Elevated Transmission Line
33 162 12 180
Tier 3 - Extreme Miles in HFTD
PG&E service area
Source: California Public Utilities Commission
The CPUC HFTD map can be accessed at: cpuc.ca.gov/firethreatmaps
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 5
Community Wildfire Safety Program
REDUCE WILDFIRE POTENTIAL
Asset inspection and repair
Enhanced vegetation management (EVM)
System hardening
Targeted device replacement
Public Safety Power Shutoffs (PSPS)
IMPROVE SITUATIONAL AWARENESS
Wildfire Safety Operations Center
Weather stations
High-definition cameras
Meteorology
Satellite detection
Bolster field-based wildfire expertise for program validation
REDUCE IMPACTS OF PSPS EVENTS
Focus on areas of highest risk
Continuously improve based on feedback and past experience
Further expand our ongoing coordination with and support for
customers and communities
Enhanced microgrid capability
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 6
Local Wildfire Safety Progress – Lassen and Plumas Counties
LASSEN COUNTY PLUMAS COUNTY
COMPLETE 2021 2021 COMPLETE 2021 2021
WILDFIRE SAFETY EFFORTS THROUGH 2020* PROGRESS PLAN THROUGH 2020* PROGRESS PLAN
System Hardening 0 0 0 2 0 0
LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES
Enhanced Vegetation 0 0 0 2 0 0
Management LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES
High-Definition Cameras 6 0 ONGOING‡ 12 0 ONGOING‡
CAMERAS CAMERAS CAMERAS CAMERAS
Weather Stations 7 0 ONGOING‡ 8 0 ONGOING‡
STATIONS STATIONS STATIONS STATIONS
Sectionalizing Devices 2 0 0 14 0 0
DEVICES DEVICES DEVICES DEVICES DEVICES DEVICES
Community Resource 0 3 0 3 1 6 2 6
ONGOING† ONGOING†
Centers (CRC) INDOOR OUTDOOR INDOOR OUTDOOR INDOOR OUTDOOR INDOOR OUTDOOR
*Cumulative progress from 2018 through 2020.
†CRC planning for 2021 is conducted in coordination with local agencies/tribes and is ongoing. Quarterly progress updates pge.com/wildfiresafety
‡Identified on a monthly basis.
are available at
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. Data as of March 2021. 7
Local Wildfire Safety Progress – Sierra and Tehama Counties
SIERRA COUNTY TEHAMA COUNTY
COMPLETE 2021 2021 COMPLETE 2021 2021
WILDFIRE SAFETY EFFORTS THROUGH 2020* PROGRESS PLAN THROUGH 2020* PROGRESS PLAN
System Hardening 0 0 0 2 0 3
LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES
Enhanced Vegetation 0 0 11 249 0 63
Management LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES
High-Definition Cameras 1 0 ONGOING‡ 12 0 ONGOING‡
CAMERA CAMERAS CAMERAS CAMERAS
Weather Stations 3 0 ONGOING‡ 20 3 ONGOING‡
STATIONS STATIONS STATIONS STATIONS
Sectionalizing Devices 0 0 1 10 0 0
DEVICES DEVICES DEVICE DEVICES DEVICES DEVICES
Community Resource 2 3 2 3 2 5 2 5
ONGOING† ONGOING†
Centers (CRC) INDOOR OUTDOOR INDOOR OUTDOOR INDOOR OUTDOOR INDOOR OUTDOOR
*Cumulative progress from 2018 through 2020.
†CRC planning for 2021 is conducted in coordination with local agencies/tribes and is ongoing. Quarterly progress updates pge.com/wildfiresafety
‡Identified on a monthly basis.
are available at
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. Data as of March 2021. 8
System Hardening
We are installing stronger poles, covered power lines and conducting targeted undergrounding to further
reduce wildfire risks.
PLUMAS COUNTY TEHAMA COUNTY
System hardening will:
Enhance long-term safety,
especially during times of
2
Total
high fire-threat Line Miles
Improve reliability during To Date*
winter
In certain cases, reduce
2
PSPS event impacts
Completed System Total
Hardening Work Line Miles
To Date*
Planned System
Hardening Work†
Note: There is no System Hardening work planned or completed in Lassen or Sierra counties. PG&E is prioritizing its
wildfire safety work by locations at the highest risk of wildfire. Additional work is being planned for 2022 and beyond
to improve the safety of our electric system.
*Cumulative progress from 2018 through March 2021. †Work subject to change.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 9
Installing Sectionalizing Devices to Reduce the Scope of PSPS
We’re installing new
sectionalizing devices to limit LASSEN COUNTY PLUMAS COUNTY
the number of customers
impacted during a Public
Safety Power Shutoff event. 2
Total
14
Total
Devices Devices
To Date* To Date*
High Fire Threat District
Tier 3 - Extreme
High Fire Threat District
Tier 2 - Elevated
High Fire Threat District
Tier 1 - No HFTD
PG&E Substation
Sectionalizing devices
installed in 2019 & 2020
Locations are approximate and may overlap.
*Cumulative progress from 2019 through March 2021.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 10Installing Sectionalizing Devices to Reduce the Scope of PSPS
We’re installing new
sectionalizing devices to limit SIERRA COUNTY TEHAMA COUNTY
the number of customers
impacted during a Public
Safety Power Shutoff event. 1
Total
Device
High Fire Threat District To Date*
Tier 3 - Extreme
High Fire Threat District
Tier 2 - Elevated
10
High Fire Threat District
Tier 1 - No HFTD
PG&E Substation
Total
Sectionalizing devices Devices
installed in 2019 & 2020 To Date*
Sectionalizing devices
Locations are approximate and may overlap.
2021 planned†
*Cumulative progress from 2019 through March 2021. †Location subject to change.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 11Monitoring High-Definition Cameras for Wildfires
We’re supporting the
installation of new high- LASSEN COUNTY PLUMAS COUNTY
definition cameras in high
fire-threat areas, which allow
PG&E and first responders to 6
Total PG&E
12
Total PG&E
monitor potential wildfire Cameras Cameras
threats in real time. To Date* To Date*
PG&E HD Camera
Non-PG&E Camera that looks
into PG&E’s service area
Data and images are
publicly available at:
alertwildfire.org
Locations are approximate and may overlap.
pge.com/weather
*Cumulative progress from 2018 through March 2021.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 12Monitoring High-Definition Cameras for Wildfires
We’re supporting the
installation of new high- SIERRA COUNTY TEHAMA COUNTY
definition cameras in high
fire-threat areas, which allow
PG&E and first responders to 12
Total PG&E
monitor potential wildfire Cameras
threats in real time. To Date*
PG&E HD Camera
Non-PG&E Camera that looks
1
into PG&E’s service area
Data and images are
Total PG&E
Camera
publicly available at:
To Date*
alertwildfire.org
Locations are approximate and may overlap.
pge.com/weather
*Cumulative progress from 2018 through March 2021.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 13Advanced Weather Stations to Improve Situational Awareness
We’re adding advanced
weather stations to better LASSEN COUNTY PLUMAS COUNTY
understand how severe
weather can impact our
system and proactively 8
Total PG&E
respond to potential threats. Stations
To Date*
PG&E Weather Station
Remote Automated
Weather Stations (RAWS)
7
within PG&E’s service area
Total PG&E
Data publicly available at: Stations
To Date*
mesowest.utah.edu
Locations are approximate and may overlap.
pge.com/weather
*Cumulative progress from 2018 through March 2021.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 14Advanced Weather Stations to Improve Situational Awareness
We’re adding advanced
weather stations to better SIERRA COUNTY TEHAMA COUNTY
understand how severe
weather can impact our
system and proactively 3
Total PG&E
respond to potential threats. Stations
To Date*
PG&E Weather Station
Remote Automated
Weather Stations (RAWS)
23
within PG&E’s service area
Total PG&E
Data publicly available at: Stations
To Date*
mesowest.utah.edu
Locations are approximate and may overlap.
pge.com/weather
*Cumulative progress from 2018 through March 2021.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 15New Technologies
Rapid Earth Fault Current Limiter
Automatically and rapidly turns off power if there is an issue with a power line
Distribution, Transmission and Substation – Fire Action Schemes and Technology
(DTS-FAST)
Quickly detects objects approaching energized power lines and shuts off power before impact
LiDAR
Light Detection and Ranging (LiDAR) technology uses lasers to virtually examine the system and
digitally review and record completed vegetation management work
Fire Spread Modeling
Using advanced computer modeling to provide a real-time analysis of wildfire behavior, simulating
the spread of wildfires and identifying areas to prioritize work
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 16Routine and Enhanced Vegetation Management
ROUTINE Vegetation Management ENHANCED Vegetation Management
Establishing increased safety
Meeting state standards that require clearances between power lines
4-feet of clearances around distribution and surrounding vegetation in
power lines in high fire-threat areas, high fire-threat areas. This
with recommended minimum includes assessing trees with the
clearances of 12 feet at time of trim to
ensure year-round compliance. potential risk to strike lines or
equipment if they are tall enough.
4,300
Enhanced Vegetation
Management In Your Community
COMPLETE TO DATE*
PLUMAS COUNTY 2
LINE MILES
TEHAMA COUNTY 249
For illustrative purposes only LINE MILES
*Cumulative progress from 2019 through March 2021.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 17Enhanced Vegetation Management in Your Community
We are exceeding state vegetation and fire safety standards by addressing vegetation that poses a
higher potential for wildfire risk to maximize the safety of our customers and communities.
SIERRA COUNTY TEHAMA COUNTY
11
Planned
63
Planned
Line Miles Line Miles
Local work plans are subject to change.
Note: There is no Enhanced Vegetation Management work currently planned in Lassen or Plumas
counties. PG&E is prioritizing its wildfire safety work by locations at the highest risk of wildfire. 2021 Work Area
Additional work is being planned for 2022 and beyond to improve the safety of our electric system.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 18Public Safety Power Shutoff
What is a Public Safety Power Shutoff?
Safety is our most important responsibility. That is why we may need to turn off
power as a last resort to prevent wildfires during severe weather conditions.
High winds and
dangerous conditions To prevent such fires, Once severe weather Once inspections
can cause branches and we may need to turn has passed, we will and any repairs are
debris to contact off power. inspect the system complete, power
energized power lines. and repair is restored.
any damage.
This is called a
This could damage
Public Safety Power
our equipment and
cause a wildfire. Shutoff (PSPS).
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 20What Conditions Could Lead to a PSPS Event?
We carefully review a combination of factors when deciding if power must be
turned off for safety. These factors include:
Low humidity Forecasted high A Red Flag Condition of dry On-the-ground,
levels generally winds above 20 Warning issued by material on the real-time
30% and below mph and gusts the National ground and observations
above 30-40 mph Weather Service vegetation near lines
This year, our decision-making process is evolving to also account for the presence of
trees tall enough to strike power lines when determining if a PSPS event is necessary.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 21Tree Overstrike Exposure and PSPS Decision-Making
The safety of our customers and communities is our most important responsibility. After last year’s
wildfire season and the drier than average weather we are experiencing, we have developed additional
criteria for our PSPS program, consistent with the recommendation of the federal court.
To reduce the risk of major wildfires, PG&E may Approx. 5.3 million
trees are tall enough to
turn off power on distribution lines* where there strike distribution lines in
are large amounts of trees tall enough to fall into high fire-threat districts.
These may be outside our
electric lines during severe weather. easements and rights of way
Customers who live in areas of the highest
wildfire risk may experience more frequent
PSPS events compared to last year’s weather
conditions.
We are sharing community-specific
information regarding these potential impacts
with customers, cities, counties and tribes.
For illustrative purposes only
*Does not include transmission lines (which are considered to be > 60 kV)
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 22Identifying Potential Impacts from Updated Criteria
We have studied 10 years of weather data from 2010 to 2019 to analyze the potential impact of the updated criteria.
PLUMAS COUNTY SIERRA COUNTY TEHAMA COUNTY
Potential
WITH ADDITIONAL WITH ADDITIONAL WITH ADDITIONAL
Customer Impacts BASELINE
CRITERIA
BASELINE
CRITERIA
BASELINE
CRITERIA
Event ~2.2 events ~3.3 events ~2.3 events ~4.3 events ~1.5 events ~3.9 events
Frequency per year per year per year per year per year per year
Average Event
Duration ~20 hours ~21 hours ~19 hours ~24 hours ~20 hours ~28 hours
(excludes restoration time)
Average Event ~536 ~727 ~727 ~847 ~2,120 ~1,797
Customer Count* customers customers customers customers customers customers
Largest Event ~1,225 ~2,371 ~1,071 ~1,071 ~5,987 ~5,987
Customer Count* customers customers customers customers customers customers
*Averages were calculated using all events from the 10-year historical baseline and the same number of events using the new criteria. This excludes a portion of smaller-scale
events using the new criteria. All data is for planning purposes only and additional analysis is ongoing. The size and scope of actual PSPS events is dependent on weather.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 23How Will You be Notified?
When severe weather is forecast, we provide advance notice prior to turning off power and
updates until power is restored.
Timing of Notifications (when possible)
2 days 1 day Just before During Once
before power is before power is power is turned off the PSPS event power is restored
turned off (WATCH) turned off (WATCH) (WARNING)
Notifications sent via NEW FOR 2021 | ADDRESS ALERTS
automated calls, texts can notify you and your family members about
and emails. a PSPS for any location.
We will also use pge.com, social media Sign up for addresses you care about, such as:
and will inform local news and radio. √Your work or business
√Your child’s school or daycare
@pacificgasandelectric
√The home of a friend or loved one
@PGE4Me Visit pge.com/addressalerts
@pacificgasandelectric
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 24Public Safety Power Shutoff Customer Resources and Support
Customer Support Programs
We are listening to our customers. In response to your feedback, we are improving notifications,
providing batteries and generator rebates and enhancing resources for qualifying customers.
PROGRAM 2020 STATUS 2021 PLAN
Accurate notifications consistent across all channels
Notifications with restoration timing
Refined and concise messaging
Customer Notifications ZIP code alerts for non-account holders
Address Alerts for customers and non-customers
13 languages
16 languages
250+ partnerships in place
Community-Based
Access and Functional Needs (AFN) support 35+ additional CBOs targeted
Organization Partnerships In-language information
Partnerships with:
Food Resource Meal replacement options for customers in 46 counties
o 21 food banks in 36 counties
Partnerships o 18 Meals on Wheels in 20 counties
10 new partnerships
~5,000 additional batteries available
Portable Batteries 6,550+ batteries distributed Covering all interested low-income Medical Baseline
customers in high fire-threat areas
Community Resource Targeting multiple ADA-accessible sites in all potentially
361 locations prepared in coordination with
impacted counties
Centers local government agencies
Locations in partnership with county and tribal agencies
Continue well water rebate pilot program
Well Water Rebates Pilot program launched for well water users
Expand program promotion
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 26Community Resource Centers
During Public Safety Power Shutoff events, we open COVID-19 CONSIDERATIONS
Community Resources Centers (CRCs) where customers can To keep our customers and
access resources and up-to-date information. communities safe, all CRCs reflect
appropriate COVID-19 health
Customer Resources considerations and state and county
guidelines.
Wi-Fi
ADA-accessible restroom Facial coverings are required
Bottled water
Physical distancing and limits
Device charging on the number of visitors at
Snacks any time are required
Cooling/heating*
Temperature checks are
Seating*
administered before entry into
Ice* indoor facilities
Mobile battery chargers
*Indoor locations only Surfaces are regularly
sanitized
For more information about CRCs and where to find a location in
your area before and during a PSPS event, visit pge.com/crc
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 27Disability Disaster Access and Resources Program
We are collaborating with the Disability Disaster
Access and Resources (DDAR) Program to provide During 2020 PSPS events, the
qualifying customers with targeted outreach, personalized following resources were provided:
emergency planning support, energy needs assessments
and in-event Public Safety Power Shutoff support. In-event
support can include the following support based on
~1,700 customer assessments
customer needs:
~1,000 batteries
Response to Escalations
received through PG&E’s call center ~560 hotel accommodations
Hotel Accommodations ~900 food vouchers
Accessible Transportation
to hotels and Community Resource Centers ~30 accessible transit rides
Food Vouchers Data is subject to change and is based on best available information at this time.
Learn more about DDAR by visiting
Portable Backup Batteries
disabilitydisasteraccess.org
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 28Portable Battery Program
We are also conducting Public Safety Power Shutoff emergency preparedness outreach and
energy needs assessments to support low-income Medical Baseline customers in high fire-threat
areas with critical medical equipment and delivering fully subsidized portable battery solutions to eligible
customers.
To date, this program has included the following:
Establishing relationships with seven Completing energy assessments
external battery delivery partners for over 8,800 customers
Providing outreach to ~22,000 Providing over 5,550 batteries to
customers customers
For more information, visit: pgebatteryprogram.com
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 29Generator Rebate Program
Launched in late 2020, this program provides customers who depend on a well water pump
and live in high fire-threat areas with a single rebate for purchasing a qualified portable
power generator.
$300 rebate for eligible Rebates are offered through PG&E’s
customers. backup power marketplace located
$500 rebate for eligible at pge.com/backuppower.
customers who are also Over 100 customers have already
participants in the CARE or taken advantage of the rebate.
FERA program.
Learn more about PG&E's Generator Rebate Program by visiting pge.com/backuppower
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 30PG&E Report It Safety App Pilot
This summer, we will be launching the pilot of our new “PG&E Report It”
safety app where customers can report safety concerns to us directly.
How To Report an Issue:
Describe the location of the concern
Capture a picture or video of the safety concern
Submit your report
You will be notified when the concern is being reviewed and has
been resolved.
Other Safety App Features:
View safety concerns submitted by other users Sample from Prototype
Review PG&E’s findings
Pilot Information: During the initial phase of the pilot,
the safety app will be available to select customers. To get
on the interest list, please visit pge.com/safetyapp
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 31Financial Assistance and Support Programs
Since March 2020, we have implemented a series of emergency protections to support customers
who have been impacted by the pandemic which are currently set to expire on June 30, 2021.
Pause on service disconnections
for non-payment
Pause on post-enrollment verification
and re-enrollment requirements
for CARE and FERA programs
If you have questions about how the end
Waive security deposits of any of these protections may impact you,
for small commercial customers or if you are struggling to pay your bill, PG&E
can help you find payment programs, financial
assistance, and other support programs.
Medical Baseline Program recertification For more information, visit:
pge.com/covid19
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 32More Information and Tools to Prepare
For more information about our wildfire safety efforts, visit pge.com/wildfiresafety
For specific information, please consider the following:
Would you like to receive PSPS notifications but are Do you need information in a language other than
not the PG&E account holder? Sign up to receive PSPS English? Find assistance at
alerts for any address at pge.com/addressalerts pge.com/mywildfirealerts
Do you want to learn more about the live weather Are you looking for tools and activities to help
conditions we are tracking in your area? Get up-to- children prepare for an emergency? Visit our
the-minute weather information at pge.com/weather interactive site at kidsemergencysafety.com
Are you looking for more information on how to Do you need backup power? Check out backup power
stay safe before and during a PSPS event? Learn options, safety tips and financing at
more about wildfire risks and how to prepare for pge.com/backuppower
emergencies at Find battery storage and
safetyactioncenter.pge.com incentives at pge.com/storage
For more information:
Call us at 1-866-743-6589 | Email us at wildfiresafety@pge.com
To view webinar slides and recordings, visit pge.com/firesafetywebinars
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 33Thank you To contact us, email: wildfiresafety@pge.com To view webinar slides and past recordings, visit: pge.com/firesafetywebinars
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