Concierge Services At the Ritz-Carlton Cancun - LET US STAY WITH YOU

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Concierge Services At the Ritz-Carlton Cancun - LET US STAY WITH YOU
Concierge Services
                       At the Ritz-Carlton Cancun

LET US STAY WITH YOU               RITZ-CARLTON CONFIDENTIAL AND PRIOPRIETARY INFORMATION
Concierge Services At the Ritz-Carlton Cancun - LET US STAY WITH YOU
Concierge Services
                            At the Ritz-Carlton Cancun

                                                     RITZ CARLTON ACTIVITIES          3

                                                                                SPA   6

                                        OFF-SITE PUBLIC TOURS & ACTIVITIES            8

LET US STAY WITH YOU   RITZ-CARLTON CONFIDENTIAL AND PRIOPRIETARY INFORMATION         1
Concierge Services At the Ritz-Carlton Cancun - LET US STAY WITH YOU
Concierge Services
                                  At the Ritz-Carlton Cancun

T         ctivities Suggestions

       Cancun lures visitors with enticing stretches of brilliant white sand, a
       wealth of amenities and services, and a variety of lively and leisurely
       pastimes.
       Allow us to make recommendations and show you the various options
       for activities in our resort, in Cancun and the surrounding area.
       The Ladies and Gentlemen of The Ritz-Carlton Cancun are a team of
       creative and enthusiastic professionals, committed to partnering with
       you to develop a successful, exciting and profitable experience for you.

       The following presentation of activities was designed to provide you with some
       suggestions during your stay.

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e        itz-Carlton Activities

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                       V ulinary Center
                       The Culinary Center offers an extraordinary interactive cooking experience through creative
                       and entertaining sessions. Immerse yourself in the imaginative world of renowned Chefs,
                       observe techniques, prepare recipes and finally, enjoy creations paired with wine in a
                       magnificent Viking Range kitchen overlooking the Caribbean.
                       Focusing on all culinary aspects, from technique to presentation, the classes present the
                       essentials of gastronomy in a casual, social setting. The two-hour sessions create an
                       environment of cooking as recreation while learning useful methods, Each class offers three
                       to five recipes that appeal to guests at all experience levels.
                       Capacity: 12 guests

                       Dine with the Chef                                          Sessions
                       Monday, Thursday and Saturday: Mexican Flavors 7:30 PM      Wednesday: Deliciously Mexican 3:00 PM
                       Tuesday and Friday: Mediterranean 7:30 PM                   Wednesday: Toscan Party 7:30 PM
                       Price: $158 USD per person                                  Price: $120 USD per person

                       *Prices and Schedule is subject to change without notice.

                       g     equila Tasting
                       Train the palate to recognize the subtle undertones and finishes of premium Tequilas,
                       created from the aromatic nectar of the exotic agave plant, revered for centuries as mystic
                       and divine. Tequila tastings offer insight into this beverage, together with their history and
                       production.
                       Price: $81 USD per person
                       Schedule: 6:00 PM every day

                       For reservations please contact Restaurant Reservations at the Ritz-Carlton Cancun
                       rc.cunrz.concierge@ritzcarlton.com or dial at (01 52) (998) 881 0822

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                       l oga Pilates
                       The Fitness Center offers Yoga classes to tone and stretch your body. Our professional Yogi
                       guides you through a series of physical postures linked with conscious breathing and fluid
                       movements that develop core strength, detoxify the body and clear the mind, in a sublime
                       combination of both yoga and pilates.
                       Price:
                       1 person- $50 USD
                       2 or more- $25 USD per person

                       Schedule: Any hour from 6:00 AM to 6:00 PM. A 24- hour previous reservation is required.

                       W ancing Lessons
                       The Fitness Center offers Salsa lessons for guests who likes to dance. Salsa is a Latin dance
                       form with origins from the Cuban Son (circa 1920s) and Afro-Cuban dance. Enhance
                       yourself with a set of simple routine steps full with rhythm.
                       Price:
                       1 person- $50 USD
                       2 or more- $25 USD per person

                       Schedule: Any hour from 6:00 AM to 6:00 PM. A 24- hour previous reservation is required.

                       For reservations please contact our Fitness Center at the Ritz-Carlton Cancun
                       rc.cunrz.concierge@ritzcarlton.com or dial at (01 52) (998) 881 0822

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f       pa

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                       ^ ayantá Spa at The Ritz-Carlton Cancun
                       Escape to a place where the soothing, ever-present rhythm of the ocean fosters relaxatin and
                       renewal. Kayantá Spa invites you to leave your cares at the door and discover a serene
                       sanctuary where a nurturing staff tends to your every request.
                       Inspired by the Mayan phrase Ká a yaán tah, meaning “to be reborn”, the Spa is an
                       unforgettable retreat, placing each guest in the palm of luxury and offering a complete
                       variety of world-class treatments and services including water rituals, massage therapies,
                       body treatments and facials. Guests are pampered by the most opulent amenities including
                       soothing treatment rooms, vichy showers and stream rooms: relaxation garden patios, which
                       feature whirlpools and cold plunge pools; and secluded terraces available for outdoor
                       massages and infusion baths.

                       Services:
                       Massage Therapy: Native and sublime collection massages
                       Water Therapy: Signature Kayantá Baths
                       Body Therapy: Sea and Sand Collection, Earth Collection
                       Facial Therapy: Luminous Collection
                       SPA Retreats

                       For more information, prices and reservations please contact our SPA Director Viorica
                       Coman at viorica.coman@ritzcarlton.com or dial at (01 52) (998) 881 0808 ext 5205

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b       ff-site Public Tours and Activities

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Concierge Services
                               At the Ritz-Carlton Cancun

                       V hichen Itza
                       Visit Chichen Itzá, one of the most outstanding cities of the Mayan culture. The pyramids and temples of Chichen-Itza
                       are ancient monuments known in the past as a vigorous city in the Yucatan from the 10th to the 12th centuries.
                       Exploring the site by foot and walking through some of the impressive structures is the best way to experience the
                       beauty and architecture of this famous city.

                       What to see: the most important structure is El Castillo, standing 38 meters/132 feet tall. Two ofits four stairways end in
                       the shape of serpent heads. During the March and September equinoxes, the shadows produced by the sun creates the
                       illusion of a snake slithering down theside of the temple. Curiously, each staircase holds 91 steps, which, when added
                       into account(and taking the apex’s platform), represent the 365 days of the year.
                       Other important buildings are the Templo de los Guerreros, Observatorio, Templo de las MilColumnas, Tzompantli,
                       Akab Dzib and the Templo de los Jaguares. At night you can enjoy a spectacular light and sound show.

                       Public Tour
                       Includes: Transportation in luxury coach, continental breakfast on board, buffet lunch, guided tour, entrance to the
                       archeological site and to the cenote Ik-Kil.
                       Departure: 7:35 am (hotel Porte Cochere)                             Estimated Return: 7:00 pm
                       Price: $119 USD (Adult) / $93 USD (Child 5 to 11 years)              Available: Everyday

                       Private Tour
                       Includes: Private transportation, guided tour and bottle of water, sodas or beer on board.
                       Extra: Entrance fee to the archeological site and Lunch
                       Schedule: Adapted to guest’s needs. Minimum 8 hours. A 24- hour previous reservation is required.
                       Price: $550 USD
                       Available: Everyday

                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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                       g ulum Express
                       Visit one of the Mayan world’s most visited sites. Tulum is an ancient fortress that sits atop cliffs
                       and offers a breathtaking view overlooking the Caribbean. It is the largest Mayan City built on the
                       coast and it is just 80 miles southwest of Cancun. The walled city belongs to the Post-classic period
                       (AD 900 – 1521).

                       What to see: the most important buildings are El Castillo, standing over a 12 meter/40 foot-tall
                       cliff: The Templo del Dios Descendente and the Templo de los Frescos, with interior paintings
                       of many Mayan Gods, as well as some sacred elements like rain, corn and fish.

                       Public Tour
                       Includes: Transportation, entrance fee to the archeological site, guided tour, bottle of water on
                       board.
                       Departure: 7:35 am (hotel Porte Cochere) Estimated Return: 3:30 pm
                       Price: $49 USD (Adult) / $35 USD (Child) Available Tuesday, Thursday and Saturday

                       Private Tour
                       Includes: Private transportation, guided tour and bottle of water, sodas or beer on board.
                       Extra: Entrance fee to the archeological site and Lunch
                       Schedule: Adapted to guest’s needs. Minimum 5 hours. A 24- hour previous reservation is required.
                       Price: $350 USD
                       Available: Everyday

                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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                       V oba- TanKah
                       Visit Coba and discover the amazing Nohoch Muul pyramid. Explore the nature at TanKah eco-
                       park with ziplines, kayaks and cenotes.

                       What to see: Nohouch Mul pyramid 42 meters /138 feet high is the tallest pyramid in the Yucatan
                       peninsula. The buildings are surrounded by jungle and are reached by following the fifty-plus
                       sacbes (white stone roads) that served to connect the city to the many surrounding settlements. The
                       nucleus of Cobá is formed by five groups of large pyramids and temples: Cobá, Nohoch Mul,
                       Chumuc Mul, Macanxoc and Uxul-Benuc. Among the most interesting constructions, is the 24
                       ,meters/78 foot tall La Iglesia, the eight stelas and nine circular altars of the Macanxoc group and
                       the Paintings Complex.

                       Public Tour
                       Includes: A/C Transportation, guided tour, entrance fee to the archeological site and eco-park
                       TanKah (zip-lines, cenote and kayaks), bottle of water on board, lunch.
                       Departure: 7:35 am (hotel Porte Cochere)                   Estimated Return: 6:00 pm
                       Price: $99 USD (Adult) / $50 USD (Child)                   Available: Tuesday and Thursday

                       Private Tour
                       Includes: Private transportation, guided tour inside of Coba, bottle of water, sodas or beer on board,
                       Extra: Entrance fee to the archeological site and eco-park TanKah (zip-lines, cenote and kayaks)
                       and Lunch
                       Schedule: Adapted to guest’s needs. Minimum 7 hours. A 24- hour previous reservation is required.
                       Price: $550 USD
                       Available: Everyday

                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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                       g ulum- Xel-Ha
                       The perfect combination between a visit of a Mayan city and water activities at a beautiful
                       natural lagoon. Visit in one day Tulum, a Mayan city of the coast of Quintana Roo, and
                       Xel-Há, a natural wonder.
                       Public Tour
                       Includes: Transportation, entrance fee for Tulum & Xel Ha, guide, unlimited food and beverages at Xel Ha,
                       snorkeling gear, towels and lockers (Deposit of $20 USD for snorkeling equipment).
                       Departure: 7:35 am (hotel Porte Cochere)                        Estimated Return: 7:00 pm
                       Price: $139 USD (Adult) / $85 USD (Child)                      Available: Every day

                       Private Tour
                       Includes: Private transportation, guided to the archeological site and, bottle of water, sodas or beer on board,
                       Extra: Entrance fee to the archeological site and eco-park, unlimited food and beverages at Xel Ha,
                       snorkeling gear, towels and lockers (Deposit of $20 USD for snorkeling equipment).

                       Schedule: Adapted to guest’s needs. Minimum 8 hours. A 24- hour previous reservation is required.
                       Price: $350 USD
                       Available: Every day

                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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                       k el-Ha
                       Xel-Há a Natural Wonder and its open-sea aquarium offers a myriad of land and water
                       activities, ecological attractions, beauty and tranquility dedicated to preserve the integrity of
                       the flora, fauna, and nature’s pristine waters.
                       Guests will have an opportunity to explore and interact with the countless multicolored fish
                       found in the bay world-class restaurants, and countless more unimaginable experiences.

                       Public Tour
                       Includes: Transportation, entrance fee, guide, unlimited food and beverages at Xel Ha, snorkeling
                       gear, towels and lockers. (Deposit of $20 USD for snorkeling equipment).
                       Departure: 7:35 am (hotel Porte Cochere)                   Estimated Return: 7:00 pm
                       Price: $119 USD (Adult) / $74 USD (Child)                   Available: Everyday

                       Private Tour
                       Includes: Private transportation, bottle of water, sodas or beer on board
                       Extra: Entrance fee to eco-park Xel-Ha, unlimited food and beverages at Xel Ha, snorkeling gear,
                       towels and lockers (Deposit of $20 USD for snorkeling equipment).
                       Schedule: Adapted to guest’s needs. Minimum 7 hours. A 24- hour previous reservation is required.
                       Price: $300 USD for the Van or Suv
                       Available: Everyday

                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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                       k caret
                       Xcaret is a majestic park by the sea that features unique activities, where you have fun while
                       discovering the natural and cultural richness of Mexico. You can enjoy the most amazing
                       water activities such as swimming with dolphins, snuba, sea trek, snorkeling and by night,
                       enjoy a spectacular show full of Mexican History.

                       Public Tour
                       Includes: Transportation, entrance fee, guide, lunch and night show. Towels and lockers
                       (Deposit of $20 USD for equipment)
                       Departure: 8:25 am (hotel Porte Cochere)                          Estimated    Return:
                       10:30 pm
                       Price: $149 USD (Adult) / $77 USD (Child)                         Available: Every day

                       Private Tour
                       Includes: Private transportation to eco-park Xcaret, bottle of water, sodas or beer on board,
                       Extra: Entrance fee to eco-park Xcaret, Lunch. Towels and lockers (Deposit of $20 USD
                       for equipment)
                       Schedule: Adapted to guest’s needs. Minimum 7 hours. A 24- hour previous reservation is
                       required.
                       Price: $300 USD for the Van or Suv.
                       Available: Every day

                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

LET US STAY WITH YOU   RITZ-CARLTON CONFIDENTIAL AND PRIOPRIETARY INFORMATION                                      14
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                       k plor
                       X-plor,65 million years ago, when dinosaurs dwelled the planet, a massive asteroid struck
                       the Yucatan peninsula, bringing end to an era; dinosaurs perished and gave rise to new
                       forms of life. Nonetheless, beneath the surface, even more amazing changes were taking
                       place.
                       Rain filled the basin formed by crater, and found its way to the subsoil, where it gave life to
                       an endless adventure scenario, and capriciously sculpted a world of caverns that beats at the
                       same rhytm pulsing in your heart.

                       Public Tour
                       Includes: Transportation, entrance fee, 7 amazing adventure activities circuits, Unlimited meals, snacks and
                       fruit flavored drinks, A two-seated amphibious vehicle, Helmet and harness, life jacket, lockers and dressing
                       rooms.
                       Departure: 7:05 am (hotel Porte Cochere)                        Estimated Return: 06:30 pm
                       Price: $ 139 USD (Adult) / $59.50 USD (Child)                   Available: Every day

                       Private Tour
                       Includes: Private transportation to eco-park X-plor, bottle of water, sodas or beer on board,
                       Extra: Entrance fee to eco-park X-plor
                       Schedule: Adapted to guest’s needs. Minimum 7 hours. A 24- hour previous reservation is required.
                       Price: $300 USD for the Van or Suv.
                       Available: Every day

                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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                       V oba Mayan Encounter
                       Visit the archaeological zone of Cobá, and discover the amazing Nohoch Muul pyramid, the
                       tallest in Mexico. Experience a full day in a Mayan environment with different activities:
                       bike ride, visit of a Mayan Village, rappel, zip lines and swim in cenotes.
                       Includes: Transportation in air-conditioned van, multilingual adventure guide, Maya guides
                       at locations, entrance fee to Coba, qualified archaeological guide in Coba. All equipment
                       required for activities: life vest, helmets, kayak or canoe, zip-line gear, lunch and drinks.
                       Departure: 7:15 am (hotel Porte Cochere)
                       Estimated Return: 5:00 pm
                       Price: $129 USD (Adult) / $89 USD (Child)
                       Available: Every day

                       X k’Balam Mayan Cenote
                       Visit the archaeological site of Ek-Balam. Ek Balam is an ancient Maya city that had its
                       glory before Chichen Itza. This archaeological site is one of the latest attractions because of
                       its most recent restoration. Discover also, a mysterious Mayan Cenote.
                       Includes: Transportation in minibus or van with A / C (maximum 24 pax), traditional lunch
                       and beverages, entrance fee to Ek-Balam, archaeological and multilingual guide, equipment
                       for activities, hammocks, towels and lockers.
                       Departure: 7:15 am (hotel Porte Cochere)
                       Estimated Return: 5:30 pm
                       Price: $129 USD (Adult) / $79 USD (Child)
                       Available: Monday, Wednesday and Friday

                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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                       f    wim with Dolphins Interactive Aquarium
                       Swimming with the dolphins, an experience of a lifetime! Live this wonderful adventure in Cancun
                       and discover the magic of dolphins in a controlled environment.

                       Advance Program:
                       Includes: Towel, Lockers, (Foot push, kiss, free swim, platform, hug, signs, bar jump, whirlpool, applause,
                       dance, song, tail splash, hand shake, tail shake, bubbles)
                       Activity Schedule: 11:00 AM, 01:00 PM, 03:00 PM and 04:00 PM
                       Duration: 60 minutes activity
                       Price: $139 USD (Adult/Child)
                       Available: Every day

                       Educational Program:
                       Includes: Towel, Lockers, (From an underwater platform, kiss, hug, signs, bar jump, whirlpool, applause,
                       dance, song, tail splash, hand shake, tail shake, bubbles)
                       Activity Schedule: 11:00 AM, 01:00 PM, 03:00 PM and 04:00 PM
                       Duration: 35 minutes activity
                       Price: $85 USD (Adult/Child)
                       Available: Every day

                       Feed a Shark Program:
                       Includes: Towel, Lockers, (Dive among shark in an unique, safe and exciting way. Feed and meet them face
                       to face.)
                       Activity Schedule: Every half and hour from 10:00am to 06:00pm
                       Duration: 15 minutes activity
                       Price: $70 USD for 1 person, $100.USD for 2 people and $130.USD for 3 people (Adult/Child)
                       Available: Every day

                       *All programs include entrance to the Aquarium and Dolphin Show.
                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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                       j ater Jungle Safari
                       Admire the beauty of the Caribbean Nature while you drive your own speedboat. This
                       exciting adventure goes through a series of channels of the Nichupté Lagoon where you will
                       have the opportunity to explore the mangrove areas. Also you will have time to get in the
                       water and take part of the snorkeling tour at the sea.
                       Includes: guided tour, shared speed boat for 2 o 4 people and snorkeling gear.
                       Activity Schedule:09:00 AM, 10:00 AM, 12:00 PM, and 03:00 PM
                       Duration: 2 hours and 30 minutes
                       Price: $66 USD Adult $33 Child (5 to 11 years) plus $6 usd fort the national park fee.
                       Available: Every day

                         V atamaran Snorkeling Tour to Isla Mujeres
                       Enjoy a spectacular day on the crystal clear waters of the Caribbean. Sail away from
                       Cancun and visit Isla Mujeres aboard a fun-filled sailing catamaran. Explore
                       snorkeling at one of the loveliest reefs in the Northern Hemisphere
                       Includes: Shared catamaran, crew, guided snorkel tour, snorkel gear, lunch at Isla
                       Mujeres beach club, beverages, free time for shopping.
                       Activity Schedule: 9:30 am
                       Estimated Return: 5:00 pm
                       Price: $85 USD (Adult)/ $65 USD (Child)
                       With round trip transportation: $60 USD additional per Van
                       Available: Every day

                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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                           At the Ritz-Carlton Cancun

                       W eep Sea Private & Share Fishing
                       If you’re looking for sport fishing, the waters off Cancun are filled with a variety of fish.
                       Both full day and half-day fishing trips can be arranged aboard the best-equipped fishing
                       crafts in Cancun.
                       Includes: Private Charter fishing Boat, fishing license, Bait, equipment, beer and soft drinks
                       on board.
                       Activity Schedule: 7:00 AM & 2:00 PM
                       Duration: 4, 6 or 8 hours
                       Price per Charter: $650 USD(4 hrs) $750 USD (6 hrs) $850 (8 hrs) for a 38´
                       $595. USD (4 hrs) $695 USD (6 hrs) $795 (8 hrs) for a 34´
                       Price for Share fishing per person: $115 USD (4 hours)/ $125 USD (6 hours)
                       With round trip transportation: $50 USD additional
                        Available: Every day

                       Y ly Fishing & Light Tackle
                        Come and enjoy fishing in a 17´flat bottom boat with an English speaking guide, for
                        bonefinsh, tarpon, snook, permit, pompano, sea trout, barracudas and ladyfish
                        Includes: fishing license, all fly or spinning equipment, soft drinks, water and your guide
                        Activity Schedule: 6:00 AM to 10:00 AM or 6:00 AM to 12:00PM
                        Duration: 4 or 6 hours
                        Price are for private charter (max 2 people): $250 USD (4 hours)/ $325 USD (6 hours)
                        With round trip transportation: $50.USD additional.
                         Available: Every day

                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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                       e io Secreto
                       Rio Secreto, a unique natural treasure. Enter this natural museum filled with a kaleidoscope
                       of speleothems and walk an easy 600m route amidst the thousands of stalactites and
                       stalagmites found in this protected natural reserve.
                       Includes: round trip transportation, entrance fee, adventure guide, security equipment
                       (helmet with lamps, wet suit, life jacket, water shoes), towel, light lunch and beverages
                       during lunch.
                       Departure: 8:25 am (hotel Porte Cochere)
                       Estimated Return: 4:30 pm
                       Price: $99 USD (Adult/) / $49.5 USD (Child)
                       Available Tuesday, Thursday and Saturday.

                       f elvatica- Zip Lines
                       When fast is just not fast enough and high is still not high enough and long is just not long
                       enough… then get ready to experience “EXTREMO” where you will have the “ride of your
                       life” on the fastest, highest and longest zip lines.
                       Includes: Round Transportation in air-conditioned vans in shared basis, entrance to
                       Selvática, multilingual Adventure Guide, safety equipment for zip lines, transportation in
                       military vehicles to natural cenote, entrance to cenote, lunch ( chicken fajitas, rice and
                       beans), lockers
                       Departure: 9:15 am (hotel Porte Cochere)
                       Estimated Return: 3:00 pm
                       Price: $99 USD (Adult) / $49 USD (Child)
                       Available: Every day
                       For reservations please send the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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Concierge Services
                           At the Ritz-Carlton Cancun
                       V ancun Shopping Mall
                       Shopping in the city of Cancun is truly a unique experience. From specialty shops, designer
                       boutiques to major department stores, Cancun is the place to indulge yourself. Visit:
                       Kukulcan Plaza / Luxury Avenue: indoor mall with 250 unique shops and boutiques.
                       La Isla Shopping Village: with indoor/outdoor stores, restaurants, cafes and attractions.
                       Coral Negro Flea Market: friendly vendors display Mexican hand craft
                       Mercado 28 in Downtown Cancun: friendly vendors display handmade items

                       c laya del Carmen Shopping
                       Playa del Carmen is a bustling beach-town with a main street parallel to the beach. This is
                       the famous 5th Avenue with many boutiques selling every imaginable! Clothing stores sell
                       the latest from Europe while artisans vie for space with Cuban Cigar shops and much more.
                       This is the essence of Playa Del Carmen, a bustling 30 block long stretch of pedestrian only
                       activity.
                       Includes: Transportation and bottle of water on board the vehicles.
                       Schedule: Adapted to guest’s needs. Minimum 7 hours. A 24- hour previous reservation is required.
                       Price: $240 USD for the Round Trip Transportation
                       Available: Every day

                       For reservations please sent the request to rc.cunrz.concierge@ritzcarlton.com or contact Lobby Concierge
                       Services at (01 52) (998) 881 0822. Cancellations require notification at least 24hrs prior to the activity
                       departure in order to avoid any penalty charges

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Concierge Services
                          At the Ritz-Carlton Cancun

                       g hank l ou
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