Consultation Paper Proposed Car Parking Principles and Selection Criteria in preparation for the new RAH - Proposed Car Parking Principles and ...
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Consultation
Paper
Proposed Car Parking Principles and
Selection Criteria in preparation for the
new RAH
Issued: March 2015
TABLE OF CONTENTS
TABLE OF CONTENTS 2
1. INTRODUCTION 3
2. PURPOSE 4
3. CURRENT ARRANGEMENTS 4
4. RATIONALE FOR CHANGE 6
5. FUTURE CAR PARKING SERVICES 6
5.1 Proposed Principles and Selection Criteria 7
5.2 Physical design (new RAH) 8
5.3 Benefits of the future arrangements 9
5.4 Implementation of the future arrangements 9
5.5 Implications for not undertaking the change 10
6. FEEDBACK 10
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Consultation Paper – Car Parking
1. Introduction
The Central Adelaide Local Health Network (Central Adelaide LHN) is one of five
Local Health Networks (LHNs) in South Australia. The population of the Central
Adelaide LHN is estimated to represent 27% of the total State’s population.
According to the recent Department of Planning and Local Government
projections, the population is likely to increase to approximately 471,000 by 2016,
to 488,000 in 2021 and 503,000 in 2026.
The Central Adelaide LHN brings together four hospitals: Royal Adelaide Hospital
(RAH), The Queen Elizabeth Hospital (TQEH), Hampstead Rehabilitation Centre
and St Margaret’s Rehabilitation Hospital, and a significant number of Mental
Health (including Glenside Campus) and Primary Health Care Services. Central
Adelaide LHN also governs a number of state-wide services including SA Dental,
BreastScreen SA, Donate Life SA and Prison Health Care Services.
The Central Adelaide LHN is committed to delivering the highest quality health
care possible and taking active steps to continuously review and improve its
services.
Since the release of South Australia’s Health Care Plan 2007-2016 (SA Health
Care Plan), it has been widely acknowledged by the Central Adelaide LHN that
we would need to change some key aspects of our day-to-day business and
service delivery to ensure that we can continue to provide services to our
community into the future. Increasing pressures that Central Adelaide LHN is
faced with as part of the public health system include:
- an ageing population with growing health care needs
- rises in chronic disease
- pressure to ensure we have enough clinicians and support staff to deliver
services effectively
- delivering sustainable services with a limited health budget resource.
The Central Adelaide LHN is committed to achieving the vision set out in the SA
Health Care Plan and in particular ensuring that we provide the best services
possible to patients and that we find innovative ways of achieving this. Given the
pressures we are facing and the need to make sure we can continue to provide
services to the community, we have no choice but to change.
To this end, and consistent with the vision articulated in the SA Health Care Plan,
Central Adelaide LHN has embarked on a journey to change its approach to
health care and the way it delivers health care services into the future.
The SA Government announced the development of the new Royal Adelaide
Hospital (new RAH). The new RAH will be the cornerstone of the reformed SA
Health system, harnessing the latest in architectural design in order to create a
healing environment for patients and positive working environments for staff.
The new RAH will have the capacity to treat more than 80,000 admissions per
year and will have 800 beds (700 overnight single rooms and 100 same-day
beds).
The new RAH has been procured under a Public Private Partnership (PPP)
model with the contract between the SA Government and a private sector
consortium that are responsible for the financing, design, construction,
commissioning and facilities management of the new facility. Facilities
management services will be provided by Spotless.
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Consultation Paper – Car Parking
2. Purpose and Scope
The purpose of this paper is to describe the proposed Principles and Selection
Criteria for car parking arrangements in preparation for the new RAH and in
support of the Central Adelaide LHN Single Service Multiple Site model. It is
anticipated these proposed Principles and Selection Criteria will apply to the
current RAH, TQEH, new RAH and potentially other sites within Central Adelaide
LHN at a future date.
Following consultation on this paper and confirmation of the Operational Service
Plans and any other Central Adelaide LHN interdependencies (e.g. pending any
reviews or reforms that may emerge) further consultation may be needed in
relation to car parking and the implementation of the Principles and Selection
Criteria.
3. Current Arrangements
Royal Adelaide Hospital
The current RAH site is well serviced by public transport, with access to a
number of bus services via three bus stops at the North Terrace boundary and an
additional bus stop on Frome Road, at the western boundary of the site.
The RAH currently has a total of 1,928 car park spaces across a range of areas
with varying allocations, restrictions and usage as follows:.
Car Park Location Allocation/Use No. of Spaces
On-site Multi - Storey Staff 804
Commercial/Visitors 334
RAH Grounds (e.g. Staff 80
Chapel car park)
Patients (receiving regular 30
treatment)
Off-site Union/Bent/Frome/ Staff - Day Shift Mon -Fri 680
Chest Clinic
TOTAL 1,928
Staff Permits/Fees
Parking is allocated to staff upon application for a permit. Permit types and
subsidised fees, with the exception of the Motor Cycle permit, are based on the
employee’s roster and paid on a pro-rata basis depending on their full time
equivalence (FTE).
Four main permit types and subsidised fees for staff are currently as follows:
Permit Description of Access Cost per
Category fortnight
Standard Up to 24 hour 7 day access $36.83
Afternoon From 1200 to 0800 Mon – Fri & all day on $29.46
weekends
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Evening From 1700 to 0800 Mon – Fri & all day parking $22.10
on weekends
Motor Designated spaces (old North car park) $18.43
Cycles
Currently there are over 3,700 permits allocated and most permits are active
permits, with most car parking areas well over allocated. The existing waiting list
is approximately 450 applications.
As at January 2014, the RAH operated in the order of 650 beds (inclusive of
inpatient and day patient beds) and a range of consulting, medical, health and
other associated services.
Visitor/Patient Parking
Visitors/patients who park in the multi-story car park pay commercial rates as set
by the private operator.
Bicycle Parking (staff and visitors)
Approximately 160 spaces for bicycle parking is currently provided in three main
staff locations on the RAH site, including within secure storage cages. Additional
visitor spaces are provided adjacent the main entry of the RAH, with informal
parking occurring around the site buildings. It is noted that bicycle parking is well
utilised by staff and visitors.
The Queen Elizabeth Hospital
TQEH has several car parking areas with varying allocations, restrictions and
usage, these are broken down as follows:
Car Park Location Allocation/Use No. of Spaces
On-site Northern Visitors 224 spaces
Fleet vehicles 37 spaces
Medical Specialists 19 spaces
Disabled Quad 28 spaces
Southern Visitors 117 spaces
Medical Specialists 29 spaces
Off-site Multi-Deck Staff 677 spaces
Basil Hetzel Staff 81 spaces
TOTAL 1,212
Staff Permits/Fees
All TQEH car parks are paid parking and have boom gates on entry and exit. The
Multi- Deck, Basil Hetzel, Northern and Southern car parks require a SA Health
car park swipe card to gain entry and to exit. All staff allocated with a car park
permit have a per fortnight charge based on the contracted hours per fortnight
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they work as follows:
Contracted Hours per Fortnight Fortnightly Deduction –
Applicable Rate
0 – 25 hours per fortnight $7.36
Greater than 25 hours to 48 hours per fortnight $14.22
Greater than 48 hours per fortnight $21.59
As of November 2014, there were 1,689 active swipe cards issued with
approximately 180 staff on a waiting list.
Visitors/Patients
Fees for the open air car parks accessed primarily by visitors and patients are
payable by the hour. The visitor’s car parks are boom gated and require a ticket
for entry and exit. The first two hours of parking is free and subsequent fees or
arrangements are as per the SA Health Policy.
4. Rationale for Change
There are various criteria and practices in place across the Central Adelaide LHN
in regard to car parking arrangements and allocation of permits. With the build of
the new RAH and the implementation of our Single Service Multiple Site model it
is timely to review these arrangements across the LHN to ensure consistency for
all staff regardless of which site they work at.
The design of the new RAH car park was developed primarily to ensure that
parking needs of patients and visitors of the hospital are met on-site rather than
having to find parking space in another section of the Central Business District
(CBD). It was designed to ensure that car parking for staff is on the basis of
essential operational need for the hospital only. It also aligns with the Adelaide
City Council’s philosophy of limiting the number of private vehicles in the CBD.
Even with additional spaces on-site it is likely that car parking facilities will be in
high demand and staff working ‘business hours’ will be encouraged to consider
alternative options.
With the new RAH to be completed in 2016 it is opportune to revisit current car
parking practices across Central Adelaide LHN with the intent to ensure
consistent Principles and Selection Criteria are in place. This in turn will assist in
managing the demand for car parking spaces and ensures all patients, visitors
and staff are provided with equitable, transparent and sustainable access to car
parking on hospital sites to meet operational needs and to support the Single
Service Multiple Site model.
5. Future Car Parking Services
Current car parking permit holders will not be affected by these proposed
changes at the current RAH and TQEH. The changes will affect future
applications for car parking permits at TQEH and current RAH following approval
of the new car parking Principles and Selection Criteria. Staff with an existing car
park permit at the current RAH will need to apply for a permit at the new RAH in
accordance with the proposed Principles and Selection Criteria. All staff
relocating to the new RAH will need to relinquish their car park permit at the
current RAH site, at the time of transition to the new RAH, regardless of whether
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they are successful in obtaining a car park permit at the new RAH.
Central Adelaide LHN via Operational Services will continue the oversight and
manage the day to day operations of car parking allocations and car park
management at these sites.
At the new RAH car parking services will be provided by Project Co, with
Spotless being appointed as the Facility Management sub-contractor who will
manage and coordinate the services on a day-to-day basis. Central Adelaide
LHN will continue to have a role in the allocation of permits, fine management
and overall contract management of this service at the new RAH.
The new site will cater for an additional 374 car spaces (approximately) with the
major difference being that the total number of car park spaces will be on-site
rather than dispersed over a number of off-site car parking arrangements.
There will be 155 spaces allocated specifically for motor cycles (part of the
overall total of spaces). There will also be an increase of 140 bicycle parking
spaces (rails) to a total of 300 spaces.
The car parking services will operate 24 hours per day, 365 days per year.
Spotless will:
Provide a secure and safe car park environment for all car park users,
their vehicles and their property;
Manage the car park in a manner that optimises the usage and amenity
for staff and other car park users;
Provide car parking areas that optimise the use of the space whilst
minimising the risk of crime and pollution;
Provide traffic management across the site to ensure the free flow of
traffic ensuring access to the site at all times; and
Manage revenue generated and transfer to Central Adelaide LHN.
Central Adelaide LHN will:
Manage the distribution of car park passes / permits for staff and other
permanent car park users; and
Provide an administration service that manages exemptions and car
parking fines.
5.1 Principles and Selection Criteria
The following proposed Principles and Selection Criteria have been developed
and are the subject of this consultation document.
It is proposed that all staff who have a staff car parking permit at the current RAH
will be required to apply for a parking permit for the new RAH. All staff relocating
to the new RAH will need to relinquish their car park permit at the current RAH
site, at the time of transition to the new RAH, regardless of whether they are
successful in obtaining a car park permit at the new RAH.
The allocation of staff permits for the new RAH and future current RAH/TQEH
permits will be in accordance with the following proposed Principles and
Selection Criteria.
PRINCIPLES
1 All staff that have a current RAH car parking permit and any person
identified as working at the new RAH will be required to apply for a parking
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permit for the new RAH. All staff relocating to the new RAH will need to
relinquish their car park permit at the current RAH site, at the time of
transition to the new RAH, regardless of whether they are successful in
obtaining a car park permit at the new RAH.
2 Employment “status” or discipline will not be a primary consideration for
allocation of a permit.
3 All staff will pay the same level of set car parking fees (pro-rated rate
based on full time equivalence).
4 Car parking fees will reflect the current rate however, may need to be
revised dependent upon outcomes of any cost benefit analysis or further
review.
5 Permits will be limited to work time access needs only and are not
transferable to other staff.
6 Staff working across multiple sites within Central Adelaide LHN will be
given consideration to have a multi-purpose (generic) permit allowing
parking at all sites.
7 Permit holders on long term leave for greater than 12 weeks or who cease
employment will be required to hand back their permits for temporary (or
permanent in the case of ceased employment) re-allocation. Staff
returning from long term leave will have their permit reinstated on return to
work based on the Principles and Selection Criteria.
8 A review process for permit holders be undertaken every two years to
ensure allocation remains in accordance with the Principles and Selection
Criteria.
SELECTION CRITERIA FOR THE ALLOCATION OF A CAR PARK
PERMIT
1 Staff on permanent night duty and staff on permanent rotating shifts
including morning, afternoon and night shifts will be given priority.
2 Staff who are on an on-call roster, receiving an on-call allowance and
required to return to work for recall purposes.
3 Staff with a permanent or temporary disability that restricts the use of public
transport.
4 That specific targeted patient groups for example Renal, Chemotherapy,
Radiation Oncology (regular use patients) be provided with parking permits
(limited time-frame) at the discretion of the Clinical Directorate.
5 After permits for staff that meet the selection criteria listed in 1-4 above
have been allocated, permits will be allocated on a case by case basis
according to workplace requirements. This will be determined in more
detail by the work group (refer 5.4 below).
5.2 Physical design (new RAH)
The layout of car park spaces at the new RAH has been designed to surround
the building on level 0, 1 and 2:
Level 0 (refer to attachment 1) will be solely for staff access through a
boom gate entry and exit (692 total spaces).
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Level 1 (refer to attachment 2) will be predominantly for staff with a
section on the eastern and northern aspects allocated to visitors and
patients (973 total spaces).
Level 2 (refer to attachment 3) provides for staff and visitors and patients.
Staff areas will be contained separately and accessed and exited through
boom gates (673 total spaces).
The design allows for visitor access through three main lift cores from level 1 to
all inpatient and outpatient levels. Access from level 2 car parks includes the
renal dialysis area and radiation oncology which are located on this level. These
lifts will go through to the level 3 concourse where a few spaces on level 3 have
been allocated for taxi and private car drop off and pick up zones only, which will
primarily service the Outpatients Department as well as day surgery.
Staff, visitors, patients, delivery vehicles will primarily access the new hospital
through the intersection of West Terrace, North Terrace and Port Road which will
provide access to level 0, level 1, level 2 and level 3 drop off and pick up.
Ambulance entry is predominantly through the Port Road access point arriving at
level 2 with direct access to the Emergency Department (12 Ambulance bays)
with a limited number of alternative Ambulance bays in drop off areas on other
sections of level 2 and 3 (which can be accessed through the main intersection
as above).
A further access point is located at the eastern end of the hospital site with
access from North Terrace only.
One in every 50 car parking spaces is reserved for people with a disability.
There is extensive CCTV coverage throughout including all car park entries,
ramps, boom gates, and ticket machines, as well as all entry points and lift
lobbies.
5.3 Benefits of the future arrangements
This change is to ensure all visitors, patients and relevant staff are given priority
to access car parking on-site.
It is envisaged a review of car parking arrangements and occupancy levels at the
new RAH and TQEH will take place 12 months after implementation of the
Principles and Selection Criteria. Following this review there may be an
opportunity for other staff to apply for and or receive a car parking permit thus
reducing the likelihood or length of waiting lists.
5.4 Implementation of the future arrangements
New car parking arrangements and permits will start at the new RAH on day one.
For this to occur, work needs to commence now to review current permit holders
and usage.
To help us achieve this and to further develop the car parking arrangements it will
be necessary to implement the proposed Principles and Selection Criteria on any
new applications for permits for both the RAH, TQEH and new RAH.
It is proposed that a working group be established to work through the review
process and an implementation plan including the process to apply for a permit at
the new RAH (inclusive of rates for a car space versus a motor cycle space).
This working group will also develop communications to staff in relation to the
implementation of the proposed Principles and Selection Criteria.
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5.5 Implications for not undertaking the change
Car parking is fundamental to the design specification of the new RAH. If
changes are not implemented at the new RAH the continuation of large waiting
lists and inequitable allocation of permits will continue.
5.6 Next Steps
Feedback will be sought from Unions and staff in relation to the proposed
Principles and Selection Criteria.
Finalisation of Principles and Selection Criteria following consultation
process.
Implementation of new Principles and Selection Criteria for future current
RAH and TQEH permit requests.
Establishment of a working group and planning for the new RAH site
including developing and communicating the process to apply for a permit
in the new RAH.
Increase communication for staff, patients and visitors in the lead up to
the relocation to the new RAH about car parking.
6. Feedback
This proposal provides more detail in relation to the car parking function given the
design specifications of the new RAH. There are still details that need to be
determined and we will be continuing to discuss the Principles and Selection
Criteria with appropriate staff and representatives. In the interim, any feedback,
suggestions and or questions that will assist in further refining car parking
arrangements are welcome.
Feedback can be provided via survey monkey here and is due by 10 April 2015.
In particular we are seeking responses to the following questions:
1. What do you believe will be the key to the successful implementation of new
car parking arrangements?
2. What do you believe may be the barriers to implementing car parking permits
equitably?
3. Do you have any specific feedback about the proposed Principles and
Selection Criteria?
4. What else would you like to know about car parking arrangements?
5. Do you have any further feedback about car parking arrangements and its
implementation?
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ATTACHMENT 1 – Level 0
Staff allocated car parks = pink / Motor Cycle car parks (Staff) = green
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ATTACHMENT 2 – Level 1
Staff allocated car parks = pink / Visitor allocated car parks = yellow / Motor Cycle car parks = green
Page 12 of 13Consultation Paper – Car Parking
ATTACHMENT 3 – Level 2
Staff allocated car parks = pink / Visitor allocated car parks = yellow / Motor Cycle car parks = green
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