Corporate Social Responsibility Report - China Everbright Group

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Corporate Social Responsibility Report - China Everbright Group
Corporate Social Responsibility Report
China Everbright Group
Corporate Social Responsibility Report - China Everbright Group
Contents

                                                                       1                                2 3 4
02 Chairman’s Message

04 About Everbright
04 Company profile

06 Corporate strategy

07 Corporate culture

09 2020 CSR Honors and Awards

12 Everbright Stories
12 Ending Poverty Through Partner Assistance to

    Contribute to a Moderately Prosperous Society

                                                     24 Governance:                   32 Economy:                        46 Environment:                       52 Society:
18 Being United as Everbright Force to Support the

    Fight Against COVID-19
                                                          Following a Righteous            Striving Forward for               Living in Harmony to                  Promoting Joint
                                                          Path to Secure Stable            New Glories                        Preserve Ecology                      Contribution and Shared
                                                          Growth                                                                                                    Benefits for Prosperity

                                                      26 Upholding Party Leadership    34 Serving the National Economy    48 Deepening the Development of       54 Accompanying Employee Growth
                                                      28 Improving Corporate               and Public Wellbeing               the Environmental Protection      58 Deepening Cooperation and
                                                          Governance                   38 Creating a Better Life              Industry                              Exchanges
                                                      29 Committed to a Sustainable    42 Deepening Reform and            50 Developing Green Finance           60 Jointly Building a Harmonious
                                                          Future                           Innovation                     51 Advocating Low-carbon Lifestyle        Society

                                                                                                                                                               62 Outlook for 2021
                                                                                                                                                               64 Report Index
                                                                                                                                                               68 About the Report
                                                                                                                                                               69 Feedback Form
Corporate Social Responsibility Report - China Everbright Group
China Everbright Group CSR Report 2020                                                                                                                                                                                                                  Everbright, forever

                                                                                                                                                                 Party Secretary and Chairman,

                                                                                                                                                                 CEG

Chairman’s Message

As an extraordinary and memorable year, 2020 marked a crucial period for building a moderately prosperous society in all             straightened out the shareholding structure of Everbright Bank, and made new progress in building a strong Group Headquarters.
respects, the accomplishment of the 13th Five-Year Plan, and the fight against the COVID-19 epidemic. Under the strong               We held the First Science and Technology Innovation Competition where a new batch of high-quality and innovative products
leadership of the CPC Central Committee with Comrade Xi Jinping at its core, we continued to pursue progress while ensuring          debuted, consolidating the foundation for “Digitalized Everbright”.
stability, seize opportunities arising from changes, and advance innovation amid progress. Centering on value creation and high-
                                                                                                                                     Safeguarding our green homeland to an achieve harmonious ecosphere. To realize green and sustainable development, we
quality development, we unremittingly and responsibly delivered outstanding results that lived up to the expectations of the CPC
                                                                                                                                     tapped further into the potential of the environmental protection sector focusing on four advantageous businesses, i.e. waste-
Central Committee, our shareholders and employees, and society.
                                                                                                                                     to-energy power generation, sewage treatment, biomass power generation and hazardous waste treatment. To develop green
Ensuring COVID-19 prevention and control to facilitate the resumption of work and production. We responded to the epidemic swiftly   finance, we channeled financial resources into sustainable development projects to facilitate the realization of the targets of peaking
and carried out prevention and control in an orderly manner to ensure the safety of employees, production, and customers. We         carbon emissions and reaching carbon neutrality. We advocated green office and low-carbon lifestyle, practicing and promoting
took lead among central state-owned enterprise to throw ourselves into the fight against COVID-19. By leveraging our strength in     environmental protection.
industry-finance cooperation, we issued Twenty Measures to Support the Fight against COVID-19 via Industry-Finance Cooperation
                                                                                                                                     Stimulating vitality and enthusiasm to warm others. We vigorously promoted the new Everbright culture and built the “One
and Nine Measures to Support Health Workers, facilitating affected companies and industries to return to normal conditions.
                                                                                                                                     Everbright” brand system, further building up the reputation of “Red Everbright”. We secured the legitimate rights and interests of
Consolidating the management foundation to fuel sustainable development. We pressed ahead with various Party-related tasks           employees and supported employees to grow and succeed, enhancing their sense of happiness and achievement. We carried
to promote political progress. Aiming to continuously strengthen our risk resilience, we worked to build a first-class governance    out strategic cooperation and strengthened communication and exchange with partners to create mutual benefit and promote
system and establish a comprehensive risk-management and control system featuring “three lines of defense and four firewalls”.       win-win results. Moreover, we engaged in public welfare undertakings and encouraged our employees to volunteer actively for the
We kept exploring ways to deeply integrate sustainability into the corporate development strategy and operation management,          construction of a harmonious society together.
and took environmental benefits, social responsibility, corporate governance and other factors into consideration when making
                                                                                                                                     As an ancient Chinese saying goes, “One wise man shall ride the tide to thrive”. 2021 marks the first year of the 14th Five-Year Plan
decisions, aiming to create both commercial and social value and build a sustainable future together with stakeholders.
                                                                                                                                     period and the centenary anniversary of the founding of the Communist Party of China (CPC). It is also a crucial period for the Group
Being industrious and innovative to push forward the reform. We resolutely implemented national strategies and showed strong         to complete the first step of the two-step strategy, and to further development. In this new year, under the guidance of Xi Jinping
support to the development of key regions. Upholding the principle of “increasing amount, lowering costs, and guaranteeing           Thought on Socialism with Chinese characteristics for a New Era, we will seize opportunities to create new prospects, and strive for
convenience”, we actively served the real economy and delivered distinctive livelihood-benefiting projects. Capitalizing on          new progress. We will ground our efforts in the new development stage, apply the new development philosophy, and contribute to the
industry-finance cooperation, we unleashed the development potential of impoverished counties based on their resource                new pattern of development. We will pursue progress while maintaining stability, focus on management improvement, and highlight
endowment and took multi-pronged measures for poverty alleviation. As a result, the three targeted poverty-stricken counties         innovation- and reform-driven development, thus boosting the building of a circular economy. Aiming at achieving high-quality
paired up with Everbright were successfully lifted out of poverty, which gained Everbright Group wide acknowledgment and             development, we will build up our distinctive strengths in wealth management and public services, thus realizing the strategic goals
high praise. We furthered the initiative of “high-quality products, top stores and employees” and launched the Everbright product    of the “first step” at an early date. Through these efforts, we will make new headway towards building ourselves into a world-class
and service package to meet customers’ needs in all respects. Besides, we comprehensively deepened corporate reform,                 financial holding group with global competitiveness as a tribute to the Centenary Anniversary of the Founding of the Communist Party
                                                                                                                                     of China.

02                                                                                                                                                                                                                                                                      03
Corporate Social Responsibility Report - China Everbright Group
China Everbright Group CSR Report 2020                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Everbright, forever

About Everbright                              Company profile                                                                    Organizational Structure of Group Headquarters

                                         China Everbright Group Ltd. (hereinafter referred to as “Everbright Group” or “the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  China Everbright Group Ltd.
                                         Group”), headquartered in Beijing, holds full license in finance and operates a wide
                                         spectrum of characteristic businesses in environmental protection, tourism, health
                                         and high-tech. Being one of the Fortune Global 500 companies and the World’s 500

                                                                                                                                                                                                           General Office / Office of CPC Committee

                                                                                                                                                                                                                                                      Office of the Board of Directors

                                                                                                                                                                                                                                                                                         Workstation
                                                                                                                                                                                                                                                                                         Strategic Planning Department / Everbright Research Institute / Post-doctoral

                                                                                                                                                                                                                                                                                                                                                                         Finance Department

                                                                                                                                                                                                                                                                                                                                                                                              / United Front Work Department
                                                                                                                                                                                                                                                                                                                                                                                              Human Resource Department / Organization Department of CPC Committee

                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Investment & Restructuring Department

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Integrated Development Department

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Risk, Internal Control & Compliance Department / Legal Department

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Auditing Department / Office of Board of Supervisors

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Department / Labor Union / Youth League Committee of the Group
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Department of Affairs of the Party and the Masses / Party Committee Publicity

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Corporate Culture Department / Party School / Training Center

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Inspection Office

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Party Committee Office of H.O./ Discipline Committee Office of H.O.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Office of Leading Group for Deepening Overall Reform

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             New Area Office / Office of Beijing-Tianjin-Hebei Integrated Development
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Development / Office of Yangtze River Delta Integrated Development / Xiongan
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Office of Guangdong-Hong Kong-Macao Greater Bay Area Integrated

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Poverty Alleviation Office

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Department of Ecology & Environmental Protection

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Cutural Tourism Department

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Healthcare Department

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Tech Innovation Department

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Auditing Center

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Everbright College

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Tokyo Representative Office

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Macao Representative Office
                                                                                                                                 and the NCS
                                                                                                                                 Discipline Inspection & Supervision Group accredited to CEG by the CCDI
                                         Most Influential Brands, Everbright Group has become a large central state-owned
                                         integrated financial holding group directly under the Central Government with unique
                                         strengths in comprehensive financial services, industry-finance cooperation, and
                                         mainland-Hong Kong linkage.

                                         Everbright Group is seeing continuous improvement in main business indicators and
                                         rapid progress in indicators concerning scale, quality and performance. As at the
                                         end of 2020, total assets of the Group reached RMB5,923.908 billion, and operating
                                         income of the year stood at RMB250.222 billion. The Group owns a number of listed
                                         companies at home and abroad, including Everbright Bank (601818.SH/6818.HK),
                                         Everbright Securities (601788.SH/6178.HK), Everbright Limited (0165.HK), Everbright
                                         Environment (0257.HK), Everbright Grand China (3699.HK), China CYTS Tours
                                         Holding (600138.SH), Cachet (002462.SZ), China Aircraft Leasing Group Holdings
                                         Limited (1848.HK), Everbright Jiabao (600622.SH), Everbright Water (U9E.SG), and
                                         Everbright Greentech (1257.HK). What's more, it has fostered a list of companies with
                                         strong market competitiveness in six strategic business units of wealth, investment,
                                         investment banking, environmental protection, tourism, and health.

                                                                                                                                 Major Member Companies of the Group

                  (Ranking)
                                                                                                                                                                                                                                                                                                                                  China Everbright Bank Company Limited

                    253
          289                                                                                                                                                                                                                                                                                                                     Everbright Securities Company Limited

322                                                                                                                                                                                                                                                                                                                               Sun Life Everbright Life Insurance Co., Ltd.

                                                                                                                                              China Everbright Group Ltd.
                                                                                                                                                                                                                                                                                                                                  Everbright Financial Holding Asset Management Co., Ltd.

                                                                                                                                                                                                                                                                                                                                  Everbright Xinglong Trust Co., Ltd.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  China Everbright Limited
                                                                                                                                                                                                                                                                                                                                  China Everbright Holdings Company Limited
2018      2019       2020                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         China Everbright Environment Group Limited
                                                                                                                                                                                                                                                                                                                                  China Everbright Industrial (Group) Company Limited

Fortune Global 500 list
                                                                                                                                                                                                                                                                                                                                  China Youth Travel Group Limited                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                China CYTS Tours Holding Co., Ltd.

                                                                                                                                                                                                                                                                                                                                  China Everbright Medical Health Industry Co., Ltd.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Cachet Pharmaceutical Co., Ltd.

301          st
“World’s 500 Most Influential Brands”
                                                                                                                                                                                                                                                                                                                                  China Everbright Technology Limited

                                                                                                                                                                                                                                                                                                                                  Everbright Jin’ou Asset Management Limited
list released by the World Brand Lab

04                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    05
Corporate Social Responsibility Report - China Everbright Group
China Everbright Group CSR Report 2020                                                                                                                                                                                                                                                                       Everbright, forever

      Corporate strategy                                                                                                                    Corporate culture

According to the development strategies of Everbright Group as being centered on Party building, with the goal of building a          The Group has formed six fundamental elements of its corporate culture, namely the theme of corporate culture, mission, vision,
world-class financial holding group with global competitiveness and distinctive strengths in wealth management and public             core values, corporate concept and spirit, putting in place a model of corporate concept system with “four beams and eight
services, Everbright Group implements three strategic transformations of “Agility, Technology, and Ecosphere”, boosts the             pillars”. A corporate culture manual titled China Everbright Brightens China was compiled and printed to further promote the new
implementation of eight strategic measures, and promotes the development of eight business segments and the ecosphere of              corporate culture and strengthen internal cohesion. The “One Everbright” brand system has also been established to stimulate
six E-SBUs, i.e. extensive wealth management, multiple investment, great investment bank, integrated environmental protection,        synergy between Everbright brands, reinforce brand awareness, boost the reputation and goodwill of Everbright brands, and
comprehensive tourism, and inclusive healthcare to realize “refinement of finance, optimization of industries and strengthen-up of    promote the image of “Red Everbright”.
the Group”. The Group thoroughly implements the guiding principles and work arrangements put forward by the Second, Third,
Fourth, and Fifth Plenary Sessions of the 19th CPC Central Committee, makes rolling strategic plans for 2021-2025, and effectively
incorporates the requirements of China’s 14th Five-Year Plan into the Group’s development strategies.

                                                                                                                                                                                                                     Corporate Vision
                 Our Value: aspiration, quality, unique characteristics, innovation, bottom-line thinking,                                                        To build a world-class financial holding group with global competitiveness
                                             reputation, vigor, and sense of responsibility
                                                                                                                                                                                                     Theme of Corporate Culture
                            World-class financial holding group with global competitiveness
                                                                                                                                                                        Home                            Sunshine                    Pro-Mercantilism                      Responsibility

                      Agility                                     Technology                               Ecosphere
                                                                                                                                                                               Corporate Spirit: China Everbright Brightens China

                 Deepening                                 Science and technology
             comprehensive reform                              and innovation
                                                                                                      E-SBU collaboration
                                                                                                                                                                                                                     Core Values

           Investment,            Internationalization

                                                                                                                                                                Aspiration

                                                                                                                                                                               Quality

                                                                                                                                                                                            Unique Characteristics

                                                                                                                                                                                                                       Innovation

                                                                                                                                                                                                                                    Bottom-line Thinking

                                                                                                                                                                                                                                                           Reputation

                                                                                                                                                                                                                                                                        Vigor

                                                                                                                                                                                                                                                                                   Sense of Responsibility
                                                              Comprehensive                                     Corporate culture
        financing, merger        and linkage between                                   Human resources
                                                               financial risk                                      and brand
          and acquisition          the mainland and                                   capital management
                                                            management system                                    management
          and restructure        Hong Kong of China

                    Refinement of finance                                            Optimization of industries

                                                            Asset          Environmental                                    Elderly
      Banking    Securities Insurance         Trust                                         Tourism    Pharmaceuticals
                                                         management          protection                                      care
                                                                                                                                                                     Corporate Concept: Brightness, fairness, inheritance and innovation

                                                               Six E-SBUs                                                                                                                Corporate Mission: Everbright, forever

        Extensive wealth          Multiple           Great                  Integrated          Comprehensive           Inclusive
         management             investment      investment bank      environmental protection      tourism             health care

06                                                                                                                                                                                                                                                                                                                           07
Corporate Social Responsibility Report - China Everbright Group
China Everbright Group CSR Report 2020                                                                                                                                                                                                             Everbright, forever

The Everbright Family                                                                                                                    2020 CSR Honors and Awards

                                                                                                                                           Rated “Good” (the highest rating) in
                                                                                                                                         the performance assessment of central                                                         2020 GoldenBee CSR
                                                                                                                                            state-owned companies’ targeted             Honors and Awards of the Group              Report Honor Roll – Leading
                                                                                                                                           poverty alleviation efforts for the third                                                     Enterprise Award
                                                                                                                                                     consecutive year

                                                                                                                                             Paying Tribute to the Centenary
                                                                                                                                           Anniversary of the Founding of the
                                                                                                                                                                                            Listed in “China’s 500 Most          The brand logo won Gold Prize of
                                                                                                                                           Communist Party of China – Model
                                                                                                                                                                                        Valuable Brands” and ranked 30th                “Best Brand Image”
                                                                                                                                         Enterprise for Practicing and Innovating
                                                                                                                                                    Corporate Culture

                                                                                                                                                    Everbright Bank                                                                   Everbright Securities

                                                                                                                                                                                                                                “The Most Popular Securities Agency
                                                                                                                                          “Bank of the Year in Brand Building”
                                                                                                                                                                                       Honors and Awards of Subsidiaries             among Insurance Capital”

                                                                                                                                                Sun Life Everbright Life                         Everbright AMC                          Everbright Trust

                                                                                                                                                                                       Second Prize of Field Visit Results on
                                                                                                                                                2020 Enterprise Standard
                                                                                                                                                                                       Political and Cultural Progress across        2020 Best Trust Company
                                                                                                                                            Forerunner in the Financial Sector
                                                                                                                                                                                           the National Financial Sector

                                                                                                                                                 Everbright Hong Kong                          Everbright Limited                    Everbright Environment

                                                                                                                                            The sodality volunteer team won              Top 100 in the PEI 300 list of the     Included in Dow Jones Sustainability
                                                                                                                                             Bronze Award of “Outstanding                  world’s biggest private equity         Emerging Markets Index for five
                                                                                                                                                     Volunteer Team”                        firms for two years in a row                 consecutive years

                                                                                                                                                  Everbright Industrial                        Youth Travel Group                       China CYTS Tours

                                                                                                                                           Shanghai Jingbo Nursing Station of
                                                                                                                                            Everbright Home Care Company,                                                       Top 10 Chinese Model Enterprises in
                                                                                                                                                                                                 2020 CSR Award
                                                                                                                                          the subsidiary of Everbright Industrial                                                         CSR Practices
                                                                                                                                          was awarded “Outstanding Group in
                                                                                                                                               Fighting against COVID-19”

                                                                                                                                                          Cachet                             Everbright Technology                    Everbright Jin’ou AMC
           “Everbright, forever” Press Conference releases the Group’s new brand image and displays the “One Everbright” brand system.
                                                                                                                                            2019 Most Influential 500 Brands            2020 Top 100 Companies in Fintech       Award for Excellence in Organization
                                                                                                                                                         of China                                Competitiveness                 and Management Capacity Building

08                                                                                                                                                                                                                                                                  09
Corporate Social Responsibility Report - China Everbright Group
China Everbright Group CSR Report 2020                                                                                                                                                                                        Everbright, forever

      Governance                                                                                                                Society

                                                                                              6    Board meetings
                                                                                                                             Total employees (headcount)                                 Proportion of employees

                                                                                                                             2020                                     118,325

                                                                                                                             2019                                  102,803
                                                                                                                                                                                         47.47              %              52.53              %

                                                                                             12
                                                                                                                             2018                                 90,880
                                                                                                       Directors

                                                                                             2     Female directors                                  RMB   126          million
                                                                                                                                                           Investments in
                                                                                                                                                            staff training
                                                                                                                                                                                                                               Physical
                                                                                                                             Social insurance
      Economy                                                                                                                                                                                                                examination

                                                                                                                                                                                    4.08
                                                                                                                             coverage among
                                                                                                                                                                                                                           coverage among
                                                                                                                                employees
                                                                                                                                                                                                                              employees

                                                                                                                              100
                                                                                                                                                                             Over                 million
Total assets        RMB100 million         Operating income    RMB100 million         Net profit            RMB100 million
                                                                                                                                          %                                         Training hours
                                                                                                                                                                                                                            100          %
                                                                                                                506.04
                  59,239.08                                    2,502.22                                473.76
           52,104.86                                                                          421.00
                                                        2,082.76
     47,851.86
                                                 1,615.90

     2018
       2018
        2018
           2019
             2019
              20192020
                    2020
                     2020                      2018
                                                 2018
                                                  2018
                                                     2019
                                                       2019
                                                        20192020
                                                              2020
                                                               2020                            2018
                                                                                                 2018
                                                                                                  2018
                                                                                                     2019
                                                                                                       2019
                                                                                                        20192020
                                                                                                              2020
                                                                                                               2020

      Environment

                                                                                                                                                                                           Investments in poverty alleviation (RMB10,000)

                                                                                                                                                       91                                  2020                                      11,038

RMB  140.39                 billion                     203                                        159                                                 Strategic partners                  2019                            7,915

                                              Chinese cities                    Waste-to-energy (WTE)
        Environmental                                                                                                                                                                      2018                    5,216
                                         with environmental                       projects invested by
          investments
                                         protection projects                         Everbright Group

10                                                                                                                                                                                                                                            11
Corporate Social Responsibility Report - China Everbright Group
China Everbright Group CSR Report 2020                                                                                                                                                                                                                    Everbright, forever

                                                                                                                                 “Streams can form a big river as long as they run towards
                                                                                                                                 the same direction. We can form an invincible team as
                                                                                                                                 long as we unite as one. Thanks to the strong support
                                                                                                                                 from Everbright Group, we have successfully passed the
                                                                                                                                 assessment for exiting the poor counties list and secured a
                                                                                                                                 decisive victory in the tough battle against poverty. We are
                                                                                                                                 no longer a poor county.”

                                                                    “Everbright Group will fulfill its due responsibilities as        —Letter of gratitude from the Party Committee and
                                                                    a central state-owned enterprise as required by the                        People’s Government of Guzhang County
                                                                    CPC Central Committee. Leveraging the strengths
                                                                    and characteristic financial products and services of
                                                                    Everbright Group, we strive to complete our targeted
                                                                    poverty alleviation tasks, facilitate the economic and
                                                                    social development of the poverty-stricken areas and lift
                                                                    the poor out of poverty.”

                                                                           —Li Xiaopeng, Chairman of Board of Directors,
                                                                                                           Everbright Group

                                                                                                                                        “No one shall be left behind along the path towards building a moderately prosperous society in all respects, nor on the way
                                                                                                                                        towards common prosperity.” In light of the features of local natural resources, Everbright Group provided targeted support and
 Everbright Stories                                                                                                                     multi-pronged measures for counties in partner assistance relationship with Everbright Group, and created a new downstream
                                                                                                                                        supply chain and innovative products. In February 2020, the three such counties in Hunan Province, i.e. Xinhua County of Loudi,

Ending Poverty Through Partner                                                                                                          Guzhang County of Xiangxi Autonomous Prefecture and Xintian County of Yongzhou, all got rid of poverty. Over the last three
                                                                                                                                        years, Everbright Group had invested RMB240 million in poverty alleviation.
Assistance to Contribute to a Moderately
Prosperous Society                                                                                                                                    2018                                          2019                                     2020

                                                                                                                                                  Carried out   44
                                                                                                                                                  poverty alleviation projects
                                                                                                                                                                                                Carried out   66
                                                                                                                                                                                                poverty alleviation projects
                                                                                                                                                                                                                                         Carried out   111
                                                                                                                                                                                                                                         poverty alleviation projects
  Timeline and Achievements of Everbright Group’s Poverty Alleviation Efforts

                                                                                                                                                  Trained   3,273
                                                                                                                                                  officials in poverty-stricken counties
                                                                                                                                                                                                Trained   4,035
                                                                                                                                                                                                officials in poverty-stricken counties
                                                                                                                                                                                                                                         Trained   4,047
                                                                                                                                                                                                                                         officials in poverty-stricken counties

                   1995                              2002                                             2015                                        Trained   2,306
                                                                                                                                                  technical personnel in poverty-
                                                                                                                                                                                                Trained   4,169
                                                                                                                                                                                                technical personnel in poverty-
                                                                                                                                                                                                                                         Trained   3,218
                                                                                                                                                                                                                                         technical personnel in poverty-
               Started to undertake targeted     Launched partner assistance                      Launched partner
                                                                                                                                                  stricken counties                             stricken counties                        stricken counties
               poverty alleviation tasks         in Xinhua County                                 assistance in Guzhang
                                                                                                  County and Xintian County
                                                                                                                                                  Purchased or promoted the sales of            Purchased or promoted the sales of       Purchased or promoted the sales of

                                                                                                                                                  RMB  22.35                million
                                                                                                                                                  of agricultural products of
                                                                                                                                                                                                RMB  42.03                million
                                                                                                                                                                                                of agricultural products of
                                                                                                                                                                                                                                         RMB  77.97                million
                                                                                                                                                                                                                                         of agricultural products of
                                                                                                                                                  impoverished counties                         impoverished counties                    impoverished counties

12                                                                                                                                                                                                                                                                           13
Corporate Social Responsibility Report - China Everbright Group
China Everbright Group CSR Report 2020                                                                                                                                                                                                                                                    Everbright, forever

                                                                                                                                                                      Case
  Attaching Great Importance to Poverty Relief to Bring Warmth to the Poor

                                                                                                                                                            “Securities + Futures + Insurance” program lifts China’s “Cradle of Potatoes” out of poverty
Everbright Group always cares about poverty-stricken people and honors its commitment through concrete actions. The Group
conducted a number of field visits to impoverished areas.
                                                                                                                                                              Xiji County of Guyuan, Ningxia Province, known as “China’s Cradle of Potatoes”, is one of the key poverty alleviation targets shortlisted
                                                                                                                                                              by the State Council. Everbright Securities implemented a “securities + futures + insurance” poverty alleviation program with the support
                                                                                                                                                              of the local area’s strength in potato growing. It boosted local farmers’ income through customized insurance and share option products
                                                                                                                                                              based on the prices of agricultural products, and enhanced farmers’ resistance against market risks through training on the application
                                                                                                                                                              of professional financial quantitative instruments. The program has set up a benchmark for China’s securities sector in poverty alleviation
                                                                                                                                                              via innovative financial services.

                                                                                                                                                                  Promoting industry-driven poverty alleviation to help the poor get richer

                                                                                                                                                         Developing industries is fundamental to poverty eradication. We
                                                                                                                                                         continuously supported the development of specialty industries
               Chairman Li Xiaopeng checks targeted poverty alleviation progress in Xinhua County, and makes arrangement for the next stage              and green agricultural bases and the rejuvenation of poverty-
                                                                                                                                                         stricken areas, and tailored plans for these areas to overcome
                                                                                                                                                         poverty and achieve sustainable development. In 2020,
                                                                                                                                                         Everbright Group implemented 41 industry-driven poverty
                                                                                                                                                         alleviation projects with a total investment of RMB29 million. It
                                                                                                                                                         also purchased RMB43.02 million of specialty products from
                                                                                                                                                         poverty-stricken areas and promoted the sales of RMB34.95
                                                                                                                                                         million of products. Due to its outstanding performance,
                                                                                                                                                                                                                                         Zhu Hongbo, Chairman of the Board of Supervisors, attends the
                                                                                                                                                         Everbright Group was included as one of the Model Cases                         launching ceremony of 2020 Xintian Harvest Festival and the First
                                                                                                                                                         in Poverty Alleviation Through Driving Consumption by the                                           Xintian Vegetable Gala

                                                                                                                                                         National Development and Reform Commission.
General Manager Wu Lijun checks the progress in industry-fostering poverty     Zhu Hongbo, Chairman of the Board of Supervisors, inspects education-
     alleviation projects supported by the Group in Guzhang County                       enabling poverty alleviation work in Xintian County

                                                                                                                                                                      Case
           Providing targeted financial services to inject new momentum for poverty alleviation
                                                                                                                                                             Everbright Online Mall sells agricultural products for poverty alleviation
Poverty alleviation through financial services is an integral part of our targeted poverty relief efforts. We effectively combined our
strengths in financial services and industries with distinctive resources in poverty-stricken areas, stimulating their endogenous
                                                                                                                                                             Affected by COVID-19, agricultural products from poverty-stricken areas
driving force for poor regions through market-oriented mechanisms.
                                                                                                                                                             became unsalable and online marketing channels were blocked. Everbright                        “Because of COVID-19, the markets were
                                                                                                                                                             Group scaled up efforts to purchase unmarketable agricultural products in                      closed. There was no way I could sell my
                                                                                                                                                             Hubei Province and specialty products from 52 poverty-stricken counties,                       selenium rich black peanuts. Thanks to the

                                         Solving financing difficulties          Implementing the poverty            Promoting poverty alleviation           and constantly drove the development of industries with local features                         e-commerce platform of Everbright, I found
 Extending the coverage of
                                              of small and micro                   alleviation insurance                through an innovative                through the Everbright Labor Union’s “Charity Purchase”, “Everbright Online                    buyers, or I would suffer great losses.”
     financial services
                                                  businesses                              scheme                        “Charity Trust” model
                                                                                                                                                             Mall”, etc. In addition to cash donations, the Group endeavored to strengthen
                                                                                                                                                                                                                                                            —Liu Yan, a peanut grower in Xintian County
Everbright Bank has so far               Everbright Bank issued “settlement   Everbright Securities rolled out       Everbright Trust helped channel         the ability of poverty-stricken households to shake off poverty by themselves.
extended its financial services          cards” to small and micro            the “Sunshine and Care” poverty        funds into poverty relief through
                                                                                                                                                             The e-commerce platform made specialty products in poverty-stricken areas
to all areas in partner assistance       businesses to help enhance the       alleviation insurance scheme to        charity trust products.
relationship with it and unblocked       liquidity of companies engaged in    local teachers and students.                                                   known to the outside world.
the “last mile” for financial services   poverty alleviation.
to reach poverty-stricken areas.

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Corporate Social Responsibility Report - China Everbright Group
China Everbright Group CSR Report 2020                                                                                                                                                                                                                                       Everbright, forever

        Strengthening Party building to enhance unity                                                                                                    扶贫故事
                                                                                                                                                         Case

“There is an increasing need in strengthening Party leadership as we go further along the bumpy path of fighting against poverty.”
                                                                                                                                                 Connecting doctors thousands of miles away to patients in mountainous areas
We continuously reinforced poverty alleviation through Party building and joined hands with community-level Party branches in
poverty-stricken areas to support their development.
                                                                                                                                                 To ensure timely access of patients in poverty-stricken areas to medical services, Everbright Group has established an integrated
                                                                                                                                                 telemedicine system covering three administrative levels, i.e. village, township and county, which enables long-distance consultation of
             Case                                                                                                                                intractable cases, remote ECG and image diagnosis and remote medical education. Video training and consultation conducted via the
                                                                                                                                                 telemedicine system since the outbreak of COVID-19 had played a unique role when all roads in villages were blocked for the control of
                                                                                                                                                 the spread of the virus.
     Being far apart, yet our hearts are close

     To help left-behind children in Miduo Village of Guzhang County, the Party Branch of the Operation and Management Department under
     the CPC Committee of Sun Life Everbright Life mobilized children of its Party members to pair up with left-behind children of similar
     ages to share their learning skills and everyday life, showing care and love. During the National Day holiday, they sang “Me and My
     Motherland” together online and wished progress, prosperity and happiness for the nation.

        Supporting poverty alleviation through improved healthcare to benefit people’s
        livelihoods
“A moderately prosperous society in all respects is not possible if health for all cannot be guaranteed.” We strove to solve medical                 Chairman Li Xiaopeng inspects the remote image diagnosis station established with the support of Everbright Group at Xinhua County’s
difficulties in poverty-stricken areas. Following the guiding principle of “piloting first, promoting steadily, and working effectively,”                                                              community healthcare center

we continued to expand and consolidate the telemedicine system covering the three administrative levels, i.e. village, township
and county. As of the end of 2020, the 136 telemedicine clinics in poverty-stricken areas built with the support of Everbright Group
received 142,300 patients, among which 26,700 received remote consultations or remote ECG monitoring, and 43,900 received                           Implementing education-enabling poverty alleviation to bring students new hopes
adjuvant treatment of traditional Chinese and western medicine.
                                                                                                                                             “Poverty alleviation requires a change of attitude and the support of education.” We supported the change of attitude
                                                                                                                                             and improvement of education at the same time through distinctive poverty alleviation programs, to help poverty-
  Everbright Group                                                                                                                           stricken students receive proper education. In 2020, we implemented 17 education-enabling poverty alleviation
                                                                                                                                             programs with a total investment of RMB18 million. We implemented the “Ming De” program for the fifth consecutive
                                                                                                                                             year to provide one-to-one assistance for 2,505 underprivileged students.
Xinhua County                                   Xintian County                                   Guzhang County

                                                                                                                                                         Case
Ten village-level telemedicine clinics          Three new village-level telemedicine             Thirty village-level pilot telemedicine
were newly set up in 2020 in addition to        clinics were put in place in 2020 in             clinics were newly established in 2020
the 29 established ones. Medical image          addition to the 15 established ones.             in addition to the 30 established ones,         Enabling underprivileged students to know about the outside world
teleconsultation systems and long-              Medical image teleconsultation systems           covering more than 50% of villages in
distance ECG monitoring systems were            and long-distance ECG monitoring                 Guzhang County.                                 By giving full play to its advantages in tourism, China CYTS Tours organized
installed in nine township-level clinics.       workstations were set up in 12 township-                                                         charity study tours for children from impoverished counties. The Company
                                                level health centers.                                                                            provided opportunities for these children to step out of remote mountains,
                                                                                                                                                 broaden horizons and gain knowledge, helping them shake off “the poverty
                                                                                                                                                 of mind.” In October 2020, the Company kicked off the second Golden
  The Group granted RMB900,000 to Xinhua County, Xintian County and Guzhang County for COVID-19 prevention and control,
                                                                                                                                                 Sunshine Camp of the “Little Water Drop Study Tour” charity program, where
  and provided remote training on COVID-19 prevention and consultation to more than 1,300 people.                                                88 teachers and students from impoverished areas were invited to Shanghai

  “Everbright’s Telemedicine Practices in Rural Areas” was awarded “China’s Top 10 Cases in Innovative Application of                            to experience the vicissitudes of the city. The program made the participants
                                                                                                                                                                                                                                        “Shenwan Hongyuan Class” Study Tour under
                                                                                                                                                 feel the sincere care from all walks of life, and enhanced their will to work
  Internet + Healthcare” and “Chinese Finance Brand of the Year.”                                                                                                                                                                       “Little Water Drop” charity program organized by
                                                                                                                                                 harder and serve our motherland.                                                                       China CYTS Tours

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China Everbright Group CSR Report 2020                                                                                                                                                                                                                     Everbright, forever

                                                                                                                                     Going all-out to fight the virus
                                                                                                                                     As a responsible central state-owned enterprise, Everbright Group decisively helped Hubei Province and supported the fight
 Everbright Stories                                                                                                                  against the virus. The CPC Committee of the Group donated a total of RMB30 million to Hubei Province, and launched a donation
                                                                                                                                     initiative themed “Everbright United as One Against COVID-19”. In 2020, the Group and its subsidiaries made over RMB50 million
                                                                                                                                     of cash and in-kind donations to seriously affected regions.
Being United as Everbright Force to Support the
Fight Against COVID-19
                                                                                                                                           Everbright attitude: Taking defensive measures decisively to weather the trying times
“Saving lives is of paramount importance. Go where there is virus, and fight it till it perishes.” Facing the unexpected epidemic,
people across the country united as one to block the spread of the virus. The nationwide battle against COVID-19 was a test for
                                                                                                                                     Putting the safety and health of all Everbright employees first during the fight against COVID-19
Everbright’s emergence response to which the key was to mobilize all resources based on our unique strength.                         The Senior Management of the Group visited employees at Hubei-
                                                                                                                                     based branches of the Group right after the COVID-19 outbreak,
                                                                                                                                     and sent letters to Wuhan Branch of Everbright Bank to express their
                                                                                                                                     deep concerns. They paid more than 20 visits to frontline staff and
      Everbright speed: Racing against time to build a strong line of defense against                                                tellers at the counters, and held video conferences with the Group’s
                                                                                                                                     overseas institutions and multiple branches of Everbright Bank.
      COVID-19
                                                                                                                                     The Group strictly implemented isolation measures and made
Responding swiftly and acting powerfully                                                                                             flexible and adaptive work arrangements during the epidemic. We
Right after the outbreak of COVID-19, Chairman Li Xiaopeng convened a CPC Committee meeting, and the Leading Group on                also reinforced everyday prevention and control, urged workplace
COVID-19 Prevention and Control was set up to ensure orderly epidemic prevention and control. A daily reporting mechanism was        order and handed out anti-epidemic supplies to ensure workplace
implemented across the Group and telephone conferences were held around the clock to guarantee comprehensive plans and               safety. The Everbright Group Handbook of COVID-19 Prevention
arrangements. The evolvement of the epidemic was also monitored dynamically for accurate adjustments in response measures.           and Control and the Guide for Working from Home were also
                                                                                                                                                                                                            Chairman Li Xiaopeng visits frontline staff to send greetings and give
The Group has made daily reports for 370 days in a row and zero confirmed cases have been reported ever since the outbreak.          compiled to safeguard the safety and health of all employees.                   instructions on COVID-19 prevention and control

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China Everbright Group CSR Report 2020                                                                                                                                                                                                                               Everbright, forever

       Everbright strength: Leveraging our core competitiveness in industry-finance
       cooperation to show our strong power                                                                                                     “It is my own will to join the Communist Party of China, to become an honorable
                                                                                                                                                Party member, to charge forward courageously and be tested in the fight
Accelerating the resumption of work and production by capitalizing on the synergy of industry and finance                                       against COVID-19!”
To give full play to the strengths of its subsidiaries, the Group issued the Twenty Measures to Support the Fight Against COVID-19
                                                                                                                                                                   —Liu Juan, an employee of Wuhan Branch of Everbright Bank
via Industry-Finance Cooperation and the Nine Measures to Support Medical Workers to facilitate normal operation of affected
companies.

              Case

                                                                                                                                                                                     “Lately, many of our colleagues worked day and night and only took a few naps on
     Taking up the responsibility to meet the need of Hubei Province
                                                                                                                                                                                     the chair. We have gone all out to secure a victory in the battle against COVID-19,
                                                                                                                                                                                     and I believe we will definitely win the battle!
     Joint efforts are even more crucial during tough times. After Beijing lowered its public health emergency response to the third level,
                                                                                                                                                                                                                            —Yang Chao, an employee of Everbright Securities
     Chairman Li Xiaopeng led a delegation to Wuhan and signed with Hubei Provincial People’s Government the Cooperation Agreement
     on Supporting Resumption of Work and Production and Facilitating High-quality Economic and Social Development in Hubei Province.
     According to the agreement, Everbright Group would do its best to support the resumption of work and production, as well as the
     recovery of Wuhan City and Hubei Province from the epidemic.

                                                                                                                                                “We had been working overtime every day at the pharmacy since the COVID-19
                                                                                                                                                outbreak. As we received so many patients, our skins and uniforms could be
                                                                                                                                                severely contaminated by the COVID-19 virus. We dared not even go home for
                                                                                                                                                there were possibilities that our family could be infected.”

                                                                                                                                                                                        —Duan Dameng, an employee of Cachet

                                                                                                                                                                                                     “We help illuminate your homes while you are rescuing lives in the
                                                                                                                                                                                                     battleground.”
         Chairman Li Xiaopeng has in-depth discussions with Ying Yong, Secretary of Hubei Provincial CPC Committee, concerning the agreement.
                                                                                                                                                                                                         —Tang Rong, an employee of Everbright Environment engaged in
                                                                                                                                                                                                                                                                   Huai'an Project

                                                  Everbright warmth: Helping and encouraging each other
                                                  always to bring our love to more

                                         Rising up to challenges and supporting each other through the tough times
                                         All Everbrighters fought together with the nation against the epidemic. Some of us gave
                                         up holidays for offering transport service to commuting health workers; Some of us bought              Scan the QR code for
     [MV] The Song of Everbright
                                         personal protective supplies for frontline medical workers; Some of us worked hard around                 more information
     (Version of Fighting Against
              COVID-19)                  the clock and could only take a nap on the chair for a little while… We Everbrighters were                                                               Footprints: In Tribute to Every               Xiao Mei’s Diary of Life in the
                                                                                                                                                                                                   Everbrighter Going for Love                       Treatment Center
                                         anonymous powerful warriors in this tough battle against the virus.

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China Everbright Group CSR Report 2020                                                                                                                                                                                                                         Everbright, forever

Taking the lead among central state-owned enterprises in the battle against COVID-19

Everbright Bank                             Everbright Securities                         Sun Life Everbright Life                    Everbright Environment                                Everbright Industrial                      Youth Travel Group

It provided strong financial support for    It promoted nine bond projects targeting      It insured employees and medical            More than 200 environmental                           Everbright Convention & Exhibition         It donated RMB1 million to Hubei
epidemic prevention and control by          epidemic prevention and control, with a       workers against COVID-19 for free with      protection projects run by Everbright                 Centre International Hotel under           Province and supported the frontline
opening up express channels for anti-       total amount of RMB9.064 billion and an       an insured amount of RMB90 billion.         Environment actively cooperated with                  Everbright Industrial served as a          of the fight against the epidemic, and
epidemic supplies and offering the best     actual underwriting amount of RMB2.854        Besides, it launched one of the first and   local governments in standardized                     designated quarantine hotel for people     explored online tourism scenarios such
prices. More than RMB100 billion of         billion. Funds raised were used for           largest infrastructure debt investment      disposal of hazardous waste, including                coming from overseas. A total of nearly    as Youth Travel Plus and Tourism MCN
loans were granted to seriously affected    producing and purchasing anti-epidemic        schemes in the industry amounting to        medical waste and domestic garbage                    RMB10 million rents were exempted for      to realize coordinated development of
industries, such as wholesale and retail    strategic materials and as circulating        RMB2 billion, and customized individual     at designated hospitals for COVID-19                  tenants in the Everbright Convention &     online and offline businesses. It won
trade, accommodation and catering           funds for epidemic prevention and control.    insurance schemes for 28,000 couriers       treatment and isolation facilities, to                Exhibition Centre.                         the award of “Cultural Tourism Group
services.                                   It prioritized businesses of Hubei Province   in logistics companies under Alibaba.       safeguard environmental safety and the                                                           with Special Contributions to the Fight
                                            while conducting review and approval of                                                   health of more than 100 million residents.                                                       Against COVID-19” in 2020.
                                            investment banking businesses.

                                                                                                                                                                                            China CYTS Tours

Everbright AMC                              Everbright Trust                              Everbright Hong Kong                                                                              Shanshui Furama Hotel under China
It issued the “innovative SOE               It donated nearly RMB4 million to the         It organized senior managers of the                                                               CYTS Tours provided accommodation
restructuring tool” to trustworthy state-   affected Hubei Province and set up            Group’s subsidiaries in Hong Kong to                                                              for national medical teams dispatched
owned enterprises with AAA-level            49 charitable trusts successively with        visit frontline health workers in Hong                                                            to Hubei Province, progressed more
credit ratings, to offer low-cost off-      a total amount of over RMB50 million,         Kong and their families and send them                                                             than 10 integrated marketing projects,
balance sheet financing to state-           including China’s first charitable trust      badly-needed supplies, such as face                                                               including the Sixth Asian Beach
                                                                                                                                       Sterilization of a sanitation truck of Lianyungang
owned enterprises directly under the        concerning physical medical supplies,         masks and ethyl alcohol. It also donated                  Hazardous Waste Project                 Games and the Fourth China Greening
central government and state-owned          for purchasing supplies that ran short in     negative pressure ambulances, infrared                                                            Exposition in Guizhou, and supported
enterprises in the interbank market. It     the affected areas. It also boosted the       thermometers and other medical                                                                    the resumption of work and production
                                                                                                                                                                                                                                             Shanshui Furama Hotel provides
won “2020 Pioneer Award in Fighting         efficiency of online financial services       equipment to severely affected areas                                                              through multiple business forms. It           accommodation for the national medical
                                                                                                                                                                                            won the honorary title of Model Cultural       teams dispatched to Hubei Province
Against COVID-19.”                          and ensured normal operations and             through global sourcing. Moreover,
                                            service provision after the resumption of     it reduced or exempted rents for                                                                  Tourism Company in the Fight Against
                                            work and production.                          small and micro businesses totaling                                                               COVID-19 in 2020.
                                                                                          RMB15.91 million, helping them survive
                                                                                          the negative impacts of COVID-19.

                                                                                                                                      Cachet                                                Everbright Technology                      Everbright Jin’ou AMC

                                                                                                                                      Staff members at the Cachet’s branches                It donated RMB500,000 to Hubei             It donated RMB1 million of anti-epidemic
                                                                                                                                      in Hubei Province risked their lives to               Province, and launched the donation        supplies to frontline health workers,
                                            Ambulances donated by Everbright Trust to                                                 deploy medical equipment that worth                   initiative themed “Everbright United       forestalled and defused financial
                                                        Hubei Province
                                                                                                                                      RMB23 million for hospitals in Wuhan,                 as One Against COVID-19” to raise          risks and launched debt restructuring
                                                                                                                                      including Wuhan Pulmonary Hospital                    money for infected frontline health        through multiple means, and invested

Everbright Limited                                                                                                                    and the newly built Leishenshan Hospital              workers and their families. It also set    RMB1.1 billion in supporting 95 private
                                                                                                                                      for emergency use.                                    up a remote collaboration platform, an     companies. In 2020, Everbright Jin’ou
It established an overseas sourcing mechanism and a Supplies Sourcing Team
                                                                                                                                                                                            ecosphere collaboration platform, etc.,    AMC was honored “Model Collective
to purchase medical supplies. More than RMB6.06 million of cash and in-kind
                                                                                                                                                                                            and promoted the use of Everbright         in the Battle Against COVID-19 in
donations were sent to Hubei Province and other seriously affected areas. The
                                                                                                                                                                                            E-information and video conference         Wenzhou”.
company launched the East Lake-Everbright Limited FinTech Innovation Fund
                                                                                                                                                                                            system to provide technical support for
together with Everbright Bank, Everbright Jin’ou AMC, Wuhan Hi-tech and East Lake
                                                                                                                                                                                            the Group’s resumption of work and
Fintech Research Institute, to fuel the economic and social development of Wuhan.
                                                                                             Everbright Limited sources products                                                            production.
                                                                                                         from overseas

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China Everbright Group CSR Report 2020                                                                                         Everbright, forever

                                                       Contributions to SDGs

                                         CHAPTER ONE

                   Governance

                                                       Following a Righteous Path to
                                                       Secure Stable Growth
                                                       Our CSR Practices
                                                       • Upholding Party leadership
                                                       • Improving Corporate Governance
                                                       • Committed to a Sustainable Future

                                                       Our CSR Performance

                                                            5                         170                       93.22%
                                                            Shareholders' general     Contracts signed by the   Risk control
                                                            meetings at Group         Group Headquarters        problems
                                                            level convened            reviewed                  rectified

24                                                                                                                                             25
China Everbright Group CSR Report 2020                                                                                                                                                                                                                                            Everbright, forever

Upholding                                           Strengthening the leadership of Party building ensures high-quality development.
                                                    Everbright Group followed Xi Jinping Thought on Socialism with Chinese
                                                                                                                                                                 Case

Party Leadership                                    Characteristics for a New Era to enhance the strength, influence and cohesive force
                                                    of Party building. We listened to the compliments, demands and complaints of                       First Party lecture of the year
                                                    employees, and adhered to world-class development with first-class Party building,
                                                    dual responsibilities, dual coverages, dual budget and dual KPIs. In this way, we                  Everbright Group organized a specific training session on

                                                    achieved new political progress, with enhanced theory, organizational building and                 the Fifth Plenary Session of the 19th CPC Central Committee,

                                                    Party conduct.                                                                                     where Chairman Li Xiaopeng gave the first lecture of the year to
                                                                                                                                                       trainees about the important speech made by General Secretary
                                                                                                                                                       Xi Jinping and the main content of the session. Chairman Li also
                                                                                                                                                       shared his thoughts about how to integrate the guiding principles
                                                                                                                                                       of the session into the Group’s mid- to long-term development
                                           Reinforcing political building                                                                              strategies, how to grasp the significance and understand the
                                                                                                                                                       key content of the session, and how to view new opportunities
                                           We resolutely acted in line with the CPC Central Committee’s
                                                                                                                                                       and challenges and press ahead with key tasks of the Group
                                           instructions, guidelines, policies and major decisions and
                                                                                                                                                       solidly, etc.                                                        Everbright Group’s Training Session on the Fifth Plenary Session of the
                                           plans on financial work, the guiding principles of the Second,                                                                                                                                        19th CPC Central Committee
                                           Third, Fourth and Fifth Plenary Sessions of the 19th CPC
                                           Central Committee, and requirements put forward by the
                                           central political inspection teams.

Consolidating the building                                                                                        Strengthening the Party
of Party organizations                                                                                            building through theory                        Case

We intensified the management                                                                                     We stayed true to the original
and building of leading Party                                                                                     aspiration and kept our mission in   Chronicles of 365 Events of the Communist Party of China
committees, team of backbone                                                                                      mind, and concretely promoted
officials, and primary-level Party                                                                                ideological progress through
                                                                                                                                                          To celebrate the centenary anniversary of the founding of the
organizations, and promoted                                                                                       effective Party building.
                                                                                                                                                          Communist Party of China, Youth Travel Group joined hands
thorough implementation of
                                                                                                                                                          with Central Party School Press and National Museum (Beijing)
the Group’s 100 Measures for
                                                                                                                                                          Cultural Industry Development Center to develop and publish
Strengthening the Party Building
                                                                                                                                                          the Chronicles of 365 Events of the Communist Party of
of Primary Party Committees and
                                                                                                                                                          China. The book looks back on historical events and key
50 Rules for Strengthening the
                                                                                                                                                          achievements of the CPC by collecting images and audios
Standardized Building of Party
                                                                                                                                                          about revolutionary cultural relics and fine art paintings, and
Branches at all levels of Party
                                                                                                                                                          displaying 365 classic red stories since the founding of the
organizations across the Group.
                                                                                                                                                          CPC in the form of diary to demonstrate the CPC’s glorious
                                                                                                                                                          revolutionary path and great achievements. As the Group’s
                                                                                                                                                                                                                             Launch Ceremony of the Chronicles of 365 Events of the Communist
                          Improving Party conduct                                  Enforcing Party discipline                                             first attempt in designing Party-featured cultural and creative                            Party of China
                                                                                                                                                          products, the Chronicles fully shows the Group’s political
                          We aligned ourselves with high                           We stepped up efforts in fighting against
                                                                                                                                                          responsibility.
                          standards, listened to the compliments,                  corruption and implementing the central
                          demands and complaints of employees,                     Party leadership’s eight-point decision
                          and set model employees as good                          on improving Party and government
                          examples for others to learn from.                       conduct, and beefed up leadership
                                                                                   supervision and discipline education.

26                                                                                                                                                                                                                                                                                                    27
China Everbright Group CSR Report 2020                                                                                                                                                                                                                              Everbright, forever

                                                                                                                                                                                    We actively explored effective pathways that could integrate the sustainable
Improving Corporate                      Everbright Group worked to consolidate corporate governance and build a modern
                                         governance system and governance capacity, to ensure compliance with laws and
                                                                                                                                     Committed to a                                 development philosophy into our business lines. When making decisions, we took
Governance                               regulations, strengthen risk management and control, and safeguard the Group’s              Sustainable Future                             non-financial factors such as environmental benefits, social responsibility and
                                         sustainable and healthy development.                                                                                                       corporate governance into consideration based on the practical conditions of the
                                                                                                                                                                                    Group, so as to create both commercial value and social value.

                                                Corporate governance structure
                                                                                                                                                                                            CSR vision
                                         Aiming to establish a first-class governance system and constantly improve the
                                         Group’s governance structure, we optimized the “Three Importances and One                                                                  With a commitment to the CSR vision of “co-creating value for a bright future”,
                                         Greatness” policymaking mechanism of the Group’s Party Committee on an ongoing                                                             we chose the image of “sunshine” to vividly interpret our ways to fulfill social
                                         basis, and integrated Party leadership and corporate governance. In 2020, four                                                             responsibilities. Sunshine, as the source of energy for the earth and life, symbolizes
                                         specialized committees were set up under the Board of Directors. There were                                                                Everbright Group’s endogenous energy and strong mission to fulfill social
                                         12 directors, including two female directors. Two specialized committees were                                                              responsibilities and promote sustainable development. Sunshine is usually associated
                                         established under the Board of Supervisors. There were five supervisors, including                                                         with positive attitude, vigor and vitality, which makes it a perfect manifestation of
                                         two employee supervisors and two female supervisors.                                                                                       Everbright Group’s unremitting pursuit and firm commitment to the creation of
                                                                                                                                                                                    comprehensive economic, social and environmental values.
                                                 Strategy and            General                                Nomination and
                                                                                                                                                CSR management
                                            Investment Committee         Meeting                           Performance Supervision
                                               Audit and Risk                                                     Committee          Organizational system
                                                                         Board of       Board of
                                           Management Committee
                                                                         Directors     Supervisors
                                                                                                                                     The Group set up a CSR organizational system, under which the CSR Management Committee was established and CSR
                                            Nomination Committee                                             Finance and Internal
                                                                        Senior Management /                  Control Supervision     responsibilities were assigned to every management level and position across the Group. CSR management measures were also
                                           Remuneration Committee       Executive Committee                      Committee
                                                                                                                                     formulated, and a CSR liaison mechanism highlighting sound coordination between the Group Headquarters and subsidiaries was
                                                               Everbright Group’s Corporate Governance Structure                     put in place, laying a solid foundation for an effective CSR implementation model with the Group Headquarters taking the lead and
                                                                                                                                     subsidiaries working side by side.
  Everbright Group                              Law-based corporate governance                                                       CSR plan
                                         We continued to optimize the internal control management system, strengthened               The Three-year Development Plan for Corporate Social Responsibility Performance of China Everbright Group (2020-2022) was

                                         internal control and compliance management, and reinforced the issuance,                    formulated and implemented accordingly. The plan, with a focus on five dimensions, i.e. CSR management, CSR culture, CSR
                                                                                                                                     practice, CSR communication, and CSR research, could be divided into three main steps – foundation consolidation, systematic

5
                                         revision and abolishment of policies. We promoted the full coverage of auditing and
                                         supervision, and scaled up efforts both in cooperating with inspections of the National     advancement, and quality improvement. We are dedicated to building ourselves into a model company leading CSR practices, a

                                         Audit Office and carrying out internal audits and inspections. In 2020, 397 audits          backbone state-owned enterprise with advanced CSR management capacity, and a Chinese representative with global influence
Shareholders’ general
                                         were conducted across the Group.                                                            on sustainable development.
meetings

                                         We promoted learning of the Constitution of the People’s Republic of China and
                                         organized specific training on the Civil Code. By organizing publicity campaigns                                                                                Everbright, forever
                                         such as the National Constitution Day and Constitution Week, we created a strong                                                        Build a world-class financial holding group with global competitiveness
                                         workplace atmosphere that upholds the rule of law. In 2020, the Group's Civil Code                                          Leading CSR practice+leading CSR management level+global influence on sustainable development

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Meetings of the Board
                                         training attracted more than 8,000 participants.                                            1 CSR vision

                                                                                                                                     3 Working principles        Aligning strategy
                                                                                                                                                                                              Co-creating value for a bright future

                                                                                                                                                                                                           Creating synergy                           Focusing on effectiveness
of Directors                                    Risk management and control
                                                                                                                                     3 Steps                 Basis consolidation in 2020              Systematic advancement in 2021                    Quality improvement in 2022
                                         Reinforcing risk prevention and control is the cornerstone of sustainable and healthy
                                                                                                                                                            CSR management            CSR culture               CSR practice              CSR communication           CSR research
                                         development. We continuously consolidated the comprehensive risk management
                                                                                                                                                              Organizational          Team building              Best practices               Reporting system        Special research
                                         system with the “three lines of defense and four firewalls” as the main body and risk       5 CSR dimensions           structure              Information                  Model units               Communication

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                                         appetite as the general tone. Besides, we continuously improved the record-keeping                                   Performance             management                                               management
                                                                                                                                                              assessment                                                                       Charity brands
                                         of our projects’ major risks, enhanced the management of customer concentration
Meetings of Board of                     risk, ensured effective and forward-looking risk management and control, and put in                                Organizational         Capacity              Planning             Institutional          Supervision         Financial
                                                                                                                                     6 Guarantee measures
Supervisors                                                                                                                                                   guarantee           guarantee             guarantee              guarantee              guarantee          guarantee
                                         place a solid and steady shield to safeguard the Group’s high-quality development.
                                                                                                                                                                                           The overall framework of CSR planning of Everbright Group

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China Everbright Group CSR Report 2020                                                                                                                                                                                                                                                           Everbright, forever

CSR training                                                                                                                                                                        Stakeholder communication
We attached great importance to the building of a CSR talent team. To enhance the Group’s CSR management, we added a                                                                We valued the expectations and demands of stakeholders, listened to their voice, and constantly diversified channels and ways to
section dedicated to CSR content in the app of Everbright University, developed personalized online courses and organized CSR                                                       communicate with them to increase both depth and coverage of communication and win extensive recognition and support.
training to urge employees to acquire latest CSR ideas and hands-on skills.

                                                                                                                                                                                                                                                                         Communication and Response
           CSR communication                                                                                                                                                               Stakeholders                 Requirements and Expectations
                                                                                                                                                                                                                                                                               Approaches

Material topics                                                                                                                                                                                                          Implementing national strategies
                                                                                                                                                                                                                      Carrying out targeted poverty alleviation            Working conference and report
We continuously optimized the process of identifying, assessing and analyzing material topics. Based on the macro environment
                                                                                                                                                                                               Governments                   Serving the real economy                      Regular information disclosure
of sustainable development in 2020 and in line with the GRI Sustainability Reporting Standards (GRI Standards) issued by the
                                                                                                                                                                                                                      Promoting inclusive finance COVID-19                  Paying tax according to law
Global Sustainability Standard Board (GSSB), we identified and prioritized material topics from two dimensions, i.e. “importance to                                                                                           prevention and control
the sustainable development of Everbright Group”, and “importance to stakeholders”.

                                                                                                                                                                                                                      Compliance with laws and regulations
                                                                                                                                                                                                                          Risk management and control
                            High

                                                                                                                                                                                                                                                                           Shareholders' general meeting
                                                                                                                                                                                                                       Comprehensively deepening reform
                                                                                                                                                                                                                                                                                 Financial report
                                                                                                                                                                                               Shareholders              Innovation-driven development
                                                                                                                                                                                                                                                                                Board of Directors
                                                                                                                                                                                                                      Coordinated development of business
                                                                                                                                                                                                                                                                               Board of Supervisors
                                                                                                                                                                                                                                   segments
                                                                                                                                                                                                                         Overseas business exploration
                           Importance to stakeholders

                                                                                                                                                                                                                           Guaranteeing product quality
                                                                                                                                                                                                                                                                                   Official website
                                                                                                                                                                                                                           Promoting product innovation
                                                                                                                                                                                                Customers                                                            “Future Everbright” WeChat official account
                                                                                                                                                                                                                           Improving service capabilities
                                                                                                                                                                                                                                                                            Customer satisfaction survey
                                                                                                                                                                                                                           Customer information security

                                                                                                                                                                                                                       Implementing strategic cooperation                      Strategic cooperation
                                                                                                                                                                                                  Partners             Contributing to industry development                   business communication
                                                                                                                                                                                                                           Supply chain management                               Visit and research

                                                                                                                                                                                                                        Protecting the rights and interests of
                                                                                                                                                                                                                                                                                 Suggestion activity
                                                                                                                                                                                                                                      employees
                                                                                                                                                                                                                                                                                   Official website
                                                                                                                                                                                                                          Staff training and development
                            Relatively high

                                                                                                                                                                                                                                                                             “Everbright University” APP
                                                                                                                                                                                                Employees                Occupational health management
                                                                                                                                                                                                                                                                     “Future Everbright” WeChat official account
                                                                                                                                                                                                                             Building corporate culture
                                                                                                                                                                                                                                                                                Everbright Day event
                                                                                                                                                                                                                                  Enriching staff life
                                                                                                                                                                                                                                                                                  Staff Symposium
                                                                                                                                                                                                                         COVID-19 prevention and control
                                                        Relatively high         Importance to the sustainable development of Everbright Group         High
                                                                                                                                                                                                                       Contributing to industry development
                                                                                                                                                                                                                                                                            Forum and exchange activity
                                                                                                                                                                                                   Peers                   Supply chain management
                                                                                                                                                                                                                                                                          Formulation of industry standards
 Material topics                                                                                            General topics                                                                                                Promoting product innovation

     Implementing of                                     Compliance with            Implementing              Overseas business      Facilitating inclusive   Occupational health
     national strategies                                 laws and regulations       strategic cooperation     expansion              finance                  management
                                                                                                                                                                                                                           Promoting green business                    Disclosing environmental information
                                                                                                                                                                                               Environment                   Practicing green office               Environmental protection project sites open to
     COVID-19 prevention                                 Carrying out targeted      Coordinated               Contribution to the    Protecting the rights    Supply chain
     and control                                         poverty alleviation
                                                                                    development of
                                                                                                              industry development
                                                                                                                                     and interests of
                                                                                                                                                              management
                                                                                                                                                                                                                       Advocating environmental protection                          the public
                                                                                    business segments                                employees
                                                                                                              Supporting the local                            Advocating
     Risk management                                     Developing green           Staff training and
                                                                                                              development of host
                                                                                                                                     Customer information
                                                                                                                                                              environmental                                          Carrying out targeted poverty alleviation
     and control                                         business                   development               countries/regions      security                 protection
                                                                                                                                                                                                                      Engaging in community development                        Community investment
     Innovation-driven                                   Cultivating                Guaranteeing
                                                                                                              Enriching staff life
                                                                                                                                     Charity and social       Practicing green                 Communities                  Charity and social welfare                          Public welfare activity
     development                                         corporate culture          product quality                                  welfare                  office
                                                                                                                                                                                                                     Supporting the local development of host                Targeted poverty alleviation
     Comprehensively                                     Improving service          Serving the real          Promoting product      Engaging in community                                                                      countries/regions
     deepening reform                                    capabilities               economy                   innovation             development

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